Name: Oakwood Bencoolen Singapore
Address: Bencoolen Street, 30, Singapore, 189621, SG

10/10

Exceptional

02 Jul 2026

Marilyn

The room and facilities, including the pool and jacuzzi were very clean and well kept. Hotel staff were excellent, helpful, cheerful and respectful.

Partner

4/10

Poor

08 May 2026

Joseph

Here is what I would have liked to be different:
1. There was no bottled water, either included or even for purchase, in the room
2. No bathrobe
3. The room was smaller than I expected
4. Breakfast was scheduled to start at 7:00 AM on the days I was there, and each day opened late. Not by much but enough to be annoying and overall the offered food options were mediocre.

Overall, the stay was OK but considering this hotel seems to be rated at four stars, it was disappointing.

Self

8/10

Excellent

28 Apr 2026

Tristan

Staff was great and attentive to needs, ensured we had water and free beverages (peach no-sugar water, cola, apple juice) in fridge.

The room we got was their deluxe king room but it had a bunch of random stains on the wall, the carpet, and the shower had black mold dots around the caulking of the tiles. I believe our room was 807

Laundry was expensive and we had to find a self-launder laundromat in the area.

Entrance to the hotel (1st floor) had so many mosquitos inside but luckily they're a bit isolated as you needed to use the elevator to go to the actual check-in counter on the 4th floor.

Lobby was nicely decorated, and so were the rooms. We chose it since it was well-rated for cleanliness but it didn't meet our expectations for that.

Partner

10/10

Exceptional

11 Apr 2026

Karol

Perfect

Friends_and_family Family

10/10

Exceptional

21 Mar 2026

Lynn

The hotel was very clean and in a great location. The MRT and bus stop is so close and easy to get anywhere in Singapore. There is a small food court near by where we got some delicious waffles for breakfast.

10/10

Exceptional

04 Mar 2026

Kathryn

A fantastic place to stay, room very clean and fresh, staff lovely, pool great, so close to mrt 2 lines right there, starbucks around the corner and a food court next door, great experience, thank you Oakwood

8/10

Excellent

19 Feb 2026

Paul

Early check in, clean room, comfortable bed. Good location. My only complaint would be refrigerator in the room was not cold. I called maintenance and they brought me a different one, but that one still was only about 45°F.

Self

10/10

Exceptional

15 Feb 2026

frances

Friendly staff, helpful and efficient!

Partner

10/10

Exceptional

09 Feb 2026

Leanne

Staff were friendly, room was very clean and they also have good amenities. Particulalry liked that they have a water filling station for water down in the lobby so we could fill our bottles up whenever. Would stay here again.

Leisure Family

8/10

Excellent

08 Feb 2026

Jo Ann

Great location. Nice room. No lounge area.

10/10

Exceptional

01 Feb 2026

Willem

Good location near MRT, accommodating staff, clean.

Leisure Partner

10/10

Exceptional

27 Jan 2026

Valerie

Staff, amenities, service and helpful, walkability of area!

Self

8/10

Excellent

26 Jan 2026

Brian

Clean and tidy room. Front desk very helpful.

Friends_and_family Family

10/10

Exceptional

14 Jan 2026

John

Clean rooms, very friendly and helpful staff, beautiful pool. Loved it. Spent a week during Christmas and would stay there again if/when I go back to Singapore!

Leisure Partner

10/10

Exceptional

11 Jan 2026

Paul

Excellent services and very clean

Leisure Family

8/10

Excellent

10 Jan 2026

Hweely

Clean and close to MRT station

Leisure Family

10/10

Exceptional

04 Jan 2026

ORHAN ONUR

Good location

10/10

Exceptional

26 Dec 2025

Kristina

Rooftop pool is amazing and we enjoyed swimming there. But most of all, this hotel has the best location in the downtown and next to the MTR station with direct line to the airport. Rooms are nice, but beds were very hard ans windows are small. Overall, great location and service.

Leisure Partner

10/10

Exceptional

23 Dec 2025

Angela

Clean and quiet room, comfortable bed, courteous and helpful staff, great location

Leisure Partner

8/10

Excellent

11 Dec 2025

Paul

Rooms were clean and modern.

Business_and_leisure

10/10

Exceptional

08 Dec 2025

Siddharthan

30 Bencoolen is my go to hotel to stay in Singapore. It haven’t changed a bit since 2018. I love that consistency

Business_and_leisure Self

8/10

Excellent

23 Nov 2025

Jason Lee

Clean and modern room. The rooftop pool was also very nice but the jacuzzi jets weren't working.

Partner

10/10

Exceptional

15 Nov 2025

Joseph

Large spacious room with comfortable bed. Large bathroom. Good location walkable to everything. First class staff.

10/10

Exceptional

11 Nov 2025

John

Room service was excellent bed & linen was good quality
Room was clean & presented well
Front desk was extremely helpful and kind
Pool area was very clean & ggood view

10/10

Exceptional

09 Nov 2025

Benjamin

Clean room and convenient location.

Partner

10/10

Exceptional

05 Nov 2025

Ramya

Really comfortable 4 night stay. The room had everything I needed: large bathroom, ample floor space to open my suitcase, plenty of desk and wardrobe space. King bed was super comfortable. The daily room cleaning service was also great. Had the chance to use the pool, jacuzzi and the gym and they were all modern and clean. Im quite impressed given that the price point for this hotel was still affordable.

The other great thing is the unbeatable location. Public transport is so easy with bus stops and mrt station meters away from the hotel front door.

I would happily recommend this place to my friends and family.

Leisure Self

10/10

Exceptional

04 Nov 2025

Andres

Clean room, great for families.

Leisure Family_with_children

10/10

Exceptional

02 Nov 2025

Neil

A quietly understated yet very comfortable hotel in a very convenient location, close to many of Singapore's top spots.

Friends_and_family Friends

10/10

Exceptional

31 Oct 2025

Penny

Staff were wonderful and very helpful

Business_and_leisure Partner

10/10

Exceptional

29 Oct 2025

Robert

I cannot recommend this hotel highly enough.
The staff were very welcoming, acknowledging us every time we walked in. The room was very well appointed and spotlessly clean, even being made up twice on one of the days we were there. The pool and jacuzzi on the roof level are great.
Right over the road from the MTR station, and just around the corner from one on a different line, giving fast access to the whole city, as well as the airport. Shops and parks are only a short walk away. Great food mall next door with very reasonable and good quality food.
We booked this hotel fairly last minute after cancelling a different hotel which was considerably more expensive and, although we obviously never saw it, appeared to be of a lower quality. We were not disappointed and will definitely stay here again if we return to Singapore.

Friends_and_family Family

8/10

Excellent

25 Oct 2025

Gonzalo Esteban

Next to a subway station. Easy to move, good location.
Pool great

Business Self

10/10

Exceptional

25 Oct 2025

Xin

Clean and spacious room. The staff was helpful and friendly.

Business_and_leisure Family

6/10

Pleasant

23 Oct 2025

Hyun Hye

Positives
Convenient location for MRT access
Swimming pool
Clean room (although the sheets were not changed for a week)
Elevator functioned well with good speed
Felt secure

Negatives
No shower door and bad drainage so water overflowed
Stains on towels

Leisure Family

10/10

Exceptional

22 Oct 2025

Christine

Great welcome at 30 Bencoolen

Firstly, the welcome from the Front Desk staff, particularly Diana was excellent.She kindly let us check in early & everything in the room was very good. The mattress was comfortable, the bathroom pristine and the water pressure was very good. Also, it’s well located as the MRTis maybe 3 minutes away.

Partner

6/10

Pleasant

17 Oct 2025

David

We liked that the rooms area good size, and where able to have a balcony to give that fresh air break from the a/c. Except the balcony in our first room faced the exhast fan across the lane, so it wasn't pleasent and the door didn't seem to block out the noise. Then the light in the wardrobe didn't go off so maintainence had to come and disconnect it. Then a fuse took out all the electical.
After a couple of nights we moved to another room across the hallway, facing the main road, no noise balcony was enjoyable and we could sit outside and not be blown away by the exhaust noise, we even had small birds in the trees.
Bathroom layout was not as good as the first room but still functional.
Note if you want to keep anything in the fridge tell recption so the electrical auto isolation is bypassed ad the fridge shuts off with the whole room electrical sensors.
The guest laundry was very useful however the price has gone up to $10 a wash and another $10 to dry not $16 as per the web. (Does include soap)
Colour style is very dark, and stark. Could do with prints or a splash of colour.
Location is very good, if i could get the 2nd room again then we would look to stay again, as the location and area is very handy.

Partner

10/10

Exceptional

14 Oct 2025

Philip

Great pool and rooms!

Leisure Partner

10/10

Exceptional

06 Oct 2025

Heather

Brilliant.

Great location to see the city, very close to tube station. Pool was brilliant after a long day and the staff allowed us to use it after check out which was a great convenience for us. Staff were very friendly and helpful

Partner

8/10

Excellent

03 Oct 2025

Sean

This is an intriguing hotel: one the one hand, it's immaculate, modern and looks almost brand-new throughout. It has a smart, clean, lobby area and a great rooftop pool. The rooms have a pleasing modern-minimalist aesthetic, with subdued greys and browns throughout. The bathrooms are great - stone effect and well lit. The super-king bed was very comfortable: huge, great mattress and pillows, high thread-count sheets. The A/C worked great. Location is also amazing: a bus-stop right outside the lobby doors, across the street from Bencoolen MRT and just around the corner from Dhoby Ghaut MRT . It's a 5 min walk to the National Museum. It couldn't be more central.

What I can't make sense of, is that the hotel has ZERO catering: the lobby has an open-plan seating area with a bar/catering area at one end. It could be the coolest, hipsterish, hangout. But it's dead. There is no restaurant, not even a coffee shop or a morning breakfast bar. Obviously, there's no room service either. What's up with that?

I've spent a whole month at 30 Bencoolen this year (two weeks in March, and two weeks in September). I wouldn't have returned if I wasn't happy to stay there, but I do think they need to sort out the catering arrangements - it doesn't feel like a proper hotel without catering, and I can't help feeling that they are missing out on a huge opportunity to turn this great property (which as I've said looks brand new) into a very hip hangout for travelers and locals alike.

Leisure Partner

8/10

Excellent

26 Sep 2025

Mihaela

Plenty of shops around, great location within the city and in close approximation to the bus and MRT stations, very clean room , friendly staff.

Partner

6/10

Pleasant

22 Sep 2025

CZA-

Not great for business travellers, no desks in rooms and no space in common areas for working or quiet space. Very limited facilities, the only facility is a swimming pool but nothing else.

10/10

Exceptional

21 Sep 2025

Richard

Amazing hotel. Staff are super helpful and friendly. Everywhere is clean and had a great stay.

Leisure Family

2/10

Poor

20 Sep 2025

Gustavo

Two sunglasses were stolen from my room, one Gucci, the other Rayban! I always put valuables in the safe, but since I was in “Singapore”, I told myself it wasn't necessary! Until what happened? unbelievable! We can’t trust anymore

10/10

Exceptional

19 Sep 2025

Linh T

Good and friendly staffs. They have luggage storage. Recommend for who have a trip to singapore.

Leisure Family

8/10

Excellent

09 Sep 2025

Victor

Great area, close to transport and places to eat

Leisure

10/10

Exceptional

26 Aug 2025

Scott

Great location, wonderful staff and amazing rooms. Rooftop pool was brilliant.

Leisure Family

10/10

Exceptional

15 Aug 2025

Fie Ling

Singapore get away

Good location, closed fo MRT, food court, mall, marina bay sand, Bugis area, etc

Friends_and_family Family

10/10

Exceptional

02 Aug 2025

Sophie

Great hotel, would stay again.

Highly recommended for a family stay. Family room consisted of a twin and a double room plus 2 bathrooms with showers. We also had a huge terrace which was handy to dry clothes after the pool. Rooftop pool and jacuzzi was also lovely. No breakfast is the only downside but there is a food court honestly a 1 minute walk away that does Asian breakfast plus waffles and fresh juices which my British kids loved! Though we would have loved a breakfast buffet. Very very close to 2 MRT stations plus a 3rd is 5 min walk away. We got a taxi to the hotel when we arrived but took the MRT back to the airport as it’s so easy to use and very cheap. That was with 2 kids plus 2 large suitcases and all of also had rucksacks. Highly recommend as a more affordable place to stay in Singapore. Staff were also excellent. Great hotel and would happily stay again.

Friends_and_family Family

10/10

Exceptional

21 Jul 2025

Pat

b

10/10

Exceptional

12 Jul 2025

Isabella

We loved the location and friendly staff. Room was a perfect size with lots of room to spread out.

Leisure Partner

10/10

Exceptional

09 Jul 2025

Arthur

Wonderful and modern hotel

We were warmly welcomed with an early check-in by the friendly staff. Our room was modern, spotless, and equipped with an excellent air conditioner. The pool was a lovely touch, and the gym was well-equipped for a good workout. The hotel's location is perfect, with easy access to the metro, shops, restaurants, and food stalls. Highly recommend!

Partner

4/10

Poor

03 Jul 2025

Verified traveler

At check-in, I did not wish to provide my email address. However, the counter assistant informed me that my email address was necessary to access the in-room WiFi. This is not true, WiFi could be accessed without my email address. I am not impressed by staff members either not knowing how the WiFi password works, or worse, telling an outright lie.

10/10

Exceptional

24 Jun 2025

Stanley

Strategically located and near very charming food court options. Property very clean.

Leisure Family

10/10

Exceptional

18 Jun 2025

Jamie Dos

The staff is very polite and accommodating. The rooms were clean and spacious. I enjoyed the amenities. During my stay I used the laundry, gym, and the pool. There are places to eat within steps of the property. There’s also a bus right across the street. The hotel has everything you need around it. I would definitely recommend this hotel.

Leisure Family

10/10

Exceptional

05 Jun 2025

John

Great location, comfy

Handy location for transit (Bencoolen or Bras Basah MRT very close, bus stop outside). Orchard road easily walkable. Modern and clean. Comfy room. Didn't investigate the bar. Marked down 1 star on eco friendly for having disposable tubes of shower gel etc instead of a refillable dispenser, which seems more common (at least in other countries)

Business

10/10

Exceptional

01 Jun 2025

Sharon

It’s my second stay at 30 Bencoolen and I would definitely return next time. Great location, comfortable room and got to experience the pool and jacuzzi this time. Highly recommend for a short stay.

Leisure Family

10/10

Exceptional

26 May 2025

Maciej

Accessible location

30 Bencoolen was a great place to stay as it was only about 50m from the MRT and therefore very easily accessible from and to the airport and Sentosa which I was particularly interested on visiting for an ocean swim. If you are prepared, then you can take a 45-minute walk to the National Stadium and the attractions there. A very handy location to the Bugis area and the tertiary institutions. There is so much to do and see in Singapore so if you have done Marina Bay etc this is a great location. Very close to a hawkers market as well

Self

10/10

Exceptional

07 May 2025

Paul

Excellent hotel and location, highly recommended

Leisure

4/10

Poor

01 May 2025

Steffanie

The bar is only open during the morning hours and early evening, and restaurant isn’t open at all. The staff is not very helpful and won’t ever leave behind the desk even if you are struggling with your baggage. The only time I saw anyone leave the desk was to quickly hurry us out of the pool 10 minutes before the pool closed (at 9pm) we asked for ice one night and the staff acted so inconvenienced. This hotel looks way better online than it is in person. The rooms are small and have no amenities. I wouldn’t personally stay here again with so many other nice hotels in the area at the same price point.

Business Self

8/10

Excellent

22 Apr 2025

Verified traveler

Great relief after bad experience

Got to this hotel as an emergency choice after our first choice turned out to be a disaster. Staff were very accommodating and let us in the room before the check-in time to find a good bed, decent bathroom and pleasant if neutral decor.
Also good laundry, gym and pool facilities which we enjoyed using.
Location is great right near an MRT station and very central so walking anywhere is a good option too.

Partner

10/10

Exceptional

22 Apr 2025

Olliver

Price I paid was top quality value

Central location. Stunning rooftop pool. Fabulous interior design and soft lighting. As long as the price point remains the same I will definitely be returning. No frills minimalist luxury is exactly what I like. Thank you 30 Bencoolen team.

Self

10/10

Exceptional

15 Apr 2025

Michael

Good spot and great hotel

Leisure

10/10

Exceptional

08 Apr 2025

QUYEN

Convenient location, very nice clean rooms and the exercise facility and pool were a bonus.

Friends_and_family Family

8/10

Excellent

28 Mar 2025

Randolph

Perfectly fine. Quiet, comfortable and clean.

10/10

Exceptional

28 Mar 2025

Andrew

I have stayed several times now and it's a great hotel offering great value friendly staff and super clean, every time it's exceptional

I wish the pool was open a little longer in the evening that and that there was a water dispenser in the gym now they have removed bottled water and making sure the towels are there all day these are the only improvement that could be made !

Business_and_leisure Self

10/10

Exceptional

19 Mar 2025

Kim

Great location, lovely clean room, and friendly staff.

10/10

Exceptional

12 Mar 2025

Abelardo

Great hotel and even better location!

Leisure Family

10/10

Exceptional

01 Mar 2025

Miroslaw

Flawless Service and a Fantastic Location!

Fantastic hotel in a prime central location! The service was impeccable, with attentive staff who made our stay truly special. The rooms were comfortable, and the overall atmosphere was welcoming. We’ll definitely be back!

8/10

Excellent

10 Feb 2025

Sandi

Great location

The location for our trip was great easy access to Big Bus hop on/off tours
Lots of food choices and cafes around
The pool is lovely
The hotel only has limited blankets pillows as we requested another couple pillows due to bad back they gave one hard rock tempra type pillow

Partner

8/10

Excellent

07 Feb 2025

Anita

Location and convenience

8/10

Excellent

31 Jan 2025

Philip

Good location

Business Self

10/10

Exceptional

31 Jan 2025

Edward

I would stay here again

A good location. Friendly front desk staff. Very nice and comfortable room.

Partner

10/10

Exceptional

29 Jan 2025

Garvin

Spacious room for family of 4. Location is Convenient for travelling on public transport. Only one minor inconvenience - does not have a proper drop off/ pickup area to the hotel lobby if you need to use a taxi.

Leisure Family_with_children

6/10

Pleasant

26 Jan 2025

daniel

Queda retirado de las principales atracciones turísticas pero tiene estación de metro casi al lado.

Leisure Family

10/10

Exceptional

22 Jan 2025

Cam

Great location, rooms & facilities, staff always friendly & helpful

Leisure Family

8/10

Excellent

21 Jan 2025

Fei

Clean rooms, nice staff, will come back at next visit.

10/10

Exceptional

17 Jan 2025

Albert

Centrally located. Public transportation very close by. Restaurants nearby. Reasonably priced. Highly recommend.

Leisure Friends

10/10

Exceptional

15 Jan 2025

Thanh

The room is not really have good sound protect quality. But, everything was really good and nice.

Leisure Partner

10/10

Exceptional

14 Jan 2025

SANDRA LIU

Neat and room with style. Got everything essential. Good value

Business Self

10/10

Exceptional

14 Jan 2025

SANDRA LIU

Nice and clean

6/10

Pleasant

08 Jan 2025

Szabolcs

Good location but noisy

The hotel is in a good location and the room was nice and spacious enough. However, it was noisy. The aircon was noisy but there was still a constant noise with it turned off. Also, you could hear outside noise as well as noise from the lobby and the adjacent room.

Partner

10/10

Exceptional

06 Jan 2025

Cynthia

Perfect stay!

Our visit was short, but great! Everyone was exceptionally nice, warm, and welcoming. Eager to help with our luggage. The staff was helpful. We were very pleased with our stay and do recommend this hotel. Close to restaurants and public transportation. Easy to get around.

Friends_and_family Friends

8/10

Excellent

02 Jan 2025

Yeuk Wah

Friendly staff, good location, and near mrt

Leisure Family

10/10

Exceptional

23 Dec 2024

Tanya

Was very close to public transport. Staff friendly and very quiet

10/10

Exceptional

21 Dec 2024

David

very helpful staff

10/10

Exceptional

20 Dec 2024

Jiakai

Very good!

10/10

Exceptional

14 Dec 2024

Yvonne

Great hotel

Lovely, clean and friendly hotel in a great location for exploring.
Solo traveller and felt at ease during my stay

Self

10/10

Exceptional

13 Dec 2024

Jeremy

Top notch location close to three MRT stations and bus stops.
Only downside is limited bar hours and no served breakfast.

Leisure Partner

10/10

Exceptional

09 Dec 2024

Mona

Well located, great dining options nearby, close to MRT as well as Fort Canning. Staff super accommodating and helpful.

Business_and_leisure Partner

2/10

Poor

28 Nov 2024

Eric

The place have \"ok\" ammenities. The claim they have a restaurant but its only a bar. The jacuzzi and the pool is NOT heated. Overall the place is basic.

8/10

Excellent

23 Nov 2024

Verified traveler

Location was fine but no food in the hotel plus rooms are very narrow so problem fo people with luggage

Business

10/10

Exceptional

23 Nov 2024

Veronica

Nice and friendly. Right next to train station.

Leisure Friends

10/10

Exceptional

21 Nov 2024

Brian

We fully enjoyed our stay at 30 Bencoolen. The facility, front desk and cleaning staff were outstanding. They responded to and accommodated any issues we had. I only wish they would have resumed their dining and happy hour services they had previous to the pandemic. We will most surely consider staying here again when we return to Singapore.

Leisure Partner

10/10

Exceptional

16 Nov 2024

Shane

The night manager was great, helpful. The room was clean and cool. Staff were professional and pleasant to talk with.

Self

8/10

Excellent

13 Nov 2024

Mitali

Great stay

10/10

Exceptional

12 Nov 2024

Anita

Excellent customer service.

Leisure Friends

8/10

Excellent

07 Nov 2024

Gary

Nice location. Nice pool. Nice staff

Leisure Self

6/10

Pleasant

06 Nov 2024

Amy

Great location, easy access to buses and trains. Easy to get to and from airport. There were some sheets that had some spots on them. When I asked the night staff about transport to the airport in the morning or if it's busy in the morning with checkout they had no clue which wasn't great when planning for getting a flight

Leisure Self

10/10

Exceptional

04 Nov 2024

Hui Teng

All very good

Business_and_leisure Partner

8/10

Excellent

04 Nov 2024

Jacqueline

Great stay. I would have given five stars but on our final morning there was no hot water and we had to shower in cold water which was not ok….