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Somerset Bencoolen Singapore
Singapore · Singapore
51 Bencoolen Street, 51View location
8.4/10Excellent670 Reviews
Cleanliness8.4/10 8.4
Service8.6/10 8.6
Comfort8.2/10 8.2
Condition7.6/10 7.6
Location9.0/10 9.0
Neighborhood8.4/10 8.4
Value7.8/10 7.8
Amenities8.4/10 8.4
See all ratings- Family hotels
- Business hotels
Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About Somerset Bencoolen Singapore
Situated a short 10-minute walk from the National Gallery, Singapore Art Museum, and several temples, Somerset Bencoolen offers convenient access to key cultural attractions. Explore the vibrant streets of Little India, brimming with colorful temples and a delicious array of culinary delights.
For retail therapy, Orchard Road, a shopper's paradise featuring a wide selection of high-street and designer brands, is just two train stops from Dhoby Ghaut station.
Guests at Somerset Bencoolen enjoy a comprehensive range of amenities, including an on-site gymnasium, a launderette (S$5 per load for washing and drying), and a refreshing rooftop pool. Start your day with a hearty continental breakfast in the residents' lounge.
Families traveling with children will appreciate the indoor playroom equipped with educational and entertaining toys.
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With a stay at Somerset Bencoolen Singapore, you'll be centrally located in Singapore, just a 4-minute walk from Orchard Road and 5 minutes by foot from Bugis Street Shopping District.
This aparthotel is 0.4 mi (0.6 km) from Bugis Junction Shopping Center and 1.6 mi (2.6 km) from Marina Bay Sands Skypark. Make yourself at home in one of the 110 air-conditioned rooms featuring kitchens with refrigerators and stovetops.
32-inch LCD televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include safes and desks, as well as phones with free local calls. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Self parking (subject to charges) is available onsite.
Popular amenities
Swimming Pool
Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Non-smoking
Childcare
Accessible facilities
Check-in and check-out
Check-in from
3:00 PM
Check-in until
anytime
Check-out until
12:00 PM
Minimum check-in age
18
Hotel policies
No cribs (infant beds) available
Guests will receive an email with special check-in instructions
Guest will receive an email before arrival 24 hours
Professional property host/manager
Property does not offer onsite COVID-19 testing
Property does not require health documentation at check-in
GSTC
Pets not allowed
Service animals not allowed
Cleaning and safety
Sanitization
Property uses a professional cleaning service
Contactless check-in is available
Contactless check-out is available
Essential Travel
Essential workers only - NO
Important information
-
You need to know
- Pool access available from 6:00 AM to 10:00 PM.
- One child 11 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
- Only registered guests are allowed in the guestrooms.
- No pets and no service animals are allowed at this property.
- Construction is underway at a neighboring building and there may be noise disturbance from the construction work.
- The property is professionally cleaned.
- Contactless check-in and contactless check-out are available.
-
Special Instructions
Guests will receive an email within 24 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. All guests, including children, are required to present a valid passport or physical government-issued ID card at check-in
-
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and mobile payments; cash is not accepted
- This property reserves the right to pre-authorize the guest's credit card prior to arrival.
- Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
- Host has indicated there is a smoke detector on the property
- Safety features at this property include a fire extinguisher, a security system, a first aid kit, and outdoor lighting
- This property is professionally cleaned
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
-
Minimal age
18
-
Optional fees
- Fee for continental breakfast: approximately SGD 27.25 per person
- Self parking fee: SGD 26 per day
- Rollaway bed fee: SGD 129.6 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
-
Spoken Language
Malay
English
Chinese (Mandarin)
Nearby attractions
Singapore Management University
0.2 km / 0.1 mi
Orchard Road
0.3 km / 0.2 mi
National Museum of Singapore
0.4 km / 0.3 mi
Bugis Street Shopping District
0.4 km / 0.3 mi
Fort Canning Park
0.4 km / 0.3 mi
Bugis+ Shopping Center
0.5 km / 0.3 mi
Bugis Junction Shopping Center
0.6 km / 0.4 mi
CHIJMES
0.6 km / 0.4 mi
Plaza Singapura
0.7 km / 0.4 mi
Bras Basah Complex
0.8 km / 0.5 mi
Tekka Centre
0.9 km / 0.6 mi
Little India Arcade
0.9 km / 0.6 mi
Peninsula Plaza
1 km / 0.6 mi
Raffles City
1 km / 0.6 mi
Haji Lane
1.2 km / 0.8 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Year of most recent renovation: 2004
- Total number of rooms: 107
- Number of floors (main building): 12
- Single rooms: 82
- aparthotel
- American Express
- JCB
- Diners Club
- MasterCard
- Visa
- City centre
- Bus/Train station
Show 45 more facilities & services
- Nearest Bus / Metro Stop
- Airport
- Harbour
- Entertainment Area
- Wheelchair-accessible
- Car parkExtra charge
- 24-hour reception
- Check-in hour
- Check-out hour
- Wi-fiExtra charge
- Transfer serviceExtra charge
- Airport ShuttleExtra charge
- Laundry serviceExtra charge
- LaunderetteExtra charge
- Babysitting serviceExtra charge
- 24-hour security
- Bellboy serviceExtra charge
- Air conditioning in public areas
- Hotel safeExtra charge
- Lift access
- ShopExtra charge
- Garden
- Gym
- Newspapers
- Luggage room
- Oven: 1
- Clothes dryer
- Restaurant
- Smoking areaExtra charge
- Highchairs
- Air conditioning in Restaurant
- Printer
- Photocopier
- Business centre
- Indoor freshwater pool: 1
- Outdoor freshwater pool: 1
- Children’s swimming area: 1
- Sun loungers
- Children playground
- Continental breakfast
- Early Check-inExtra charge
- Minimum check-in age: 21
- Fitness
- BilliardsExtra charge
- GolfExtra charge
Meal plans
Meal plan types
Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
-
APARTMENT PREMIERAPARTMENT • PREMIERAPT.PE
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- APARTMENT
- View / characteristic
- PREMIER
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySomerset Bencoolen Singapore
APARTMENT PREMIER
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- APARTMENT
- View / characteristic
- PREMIER
Adult and child limits apply within the room's total guest limit.
Room code: APT.PE
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Room DELUXE ONE BEDROOMRoom • DELUXE ONE BEDROOMROO.B1-DX
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- DELUXE ONE BEDROOM
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySomerset Bencoolen Singapore
Room DELUXE ONE BEDROOM
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- DELUXE ONE BEDROOM
Adult and child limits apply within the room's total guest limit.
Room code: ROO.B1-DX
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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Double or Twin DELUXE TWO BEDSDouble or Twin • DELUXE TWO BEDSDBT.2B-DX
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- DELUXE TWO BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySomerset Bencoolen Singapore
Double or Twin DELUXE TWO BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- DELUXE TWO BEDS
Adult and child limits apply within the room's total guest limit.
Room code: DBT.2B-DX
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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DOUBLE PREMIER KING BEDDOUBLE • PREMIER KING BEDDBL.KG-PE
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- PREMIER KING BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySomerset Bencoolen Singapore
DOUBLE PREMIER KING BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- PREMIER KING BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.KG-PE
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
APARTMENT DELUXEAPARTMENT • DELUXEAPT.DX
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- APARTMENT
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySomerset Bencoolen Singapore
APARTMENT DELUXE
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- APARTMENT
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Room code: APT.DX
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE DELUXE KING BEDDOUBLE • DELUXE KING BEDDBL.DX-KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- DELUXE KING BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySomerset Bencoolen Singapore
DOUBLE DELUXE KING BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- DELUXE KING BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.DX-KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
QUADRUPLE PREMIER TWO BEDROOMSQUADRUPLE • PREMIER TWO BEDROOMSQUA.B2-PE
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- PREMIER TWO BEDROOMS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySomerset Bencoolen Singapore
QUADRUPLE PREMIER TWO BEDROOMS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- PREMIER TWO BEDROOMS
Adult and child limits apply within the room's total guest limit.
Room code: QUA.B2-PE
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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APARTMENT DELUXE TWO BEDROOMAPARTMENT • DELUXE TWO BEDROOM • 2 Bedrooms • 72 m²APT.B2-DX
Room overview
Non-smoking room- Room size
- 72 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width, Queen-size bed 150-154 width, Rollaways on demand
- Bedrooms
- 2
- Room type
- APARTMENT
- View / characteristic
- DELUXE TWO BEDROOM
Adult and child limits apply within the room's total guest limit.
Room amenities
- Fridge
- Direct dial telephone
- TV
- Radio
- Kitchenette
- Kitchen utensils, plates & cups
- Hairdryer
- Microwave
Show all 17 amenities
- Tea and coffee making facilities
- Individually adjustable air conditioning
- Safe
- Living room: 1
- Cable TV
- Satellite TV
- Bathroom
- Shower
- Bathtub
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySomerset Bencoolen Singapore
APARTMENT DELUXE TWO BEDROOM
Room photos
1 photoSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 72 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width, Queen-size bed 150-154 width, Rollaways on demand
- Bedrooms
- 2
- Room type
- APARTMENT
- View / characteristic
- DELUXE TWO BEDROOM
Adult and child limits apply within the room's total guest limit.
Room code: APT.B2-DX
Room amenities
- Fridge
- Direct dial telephone
- TV
- Radio
- Kitchenette
- Kitchen utensils, plates & cups
- Hairdryer
- Microwave
- Tea and coffee making facilities
- Individually adjustable air conditioning
- Safe
- Living room: 1
- Cable TV
- Satellite TV
- Bathroom
- Shower
- Bathtub
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
No room types match your search. Try a room name or feature such as a balcony.
Guest reviews
What other guests saying about Somerset Bencoolen Singapore
100
reviews shown
Ifan
Family friendly, next to the MRT which is convenient to the tourist. There’s several shopping malls in walking distance.
Nicola
Fantastic location, with an MRT just across the street on the line that connected to almost everywhere we needed to go, which made it really easy to get around. Great sized apartments for a family of four. Also handy to have the restaurant downstairs. Only slight downside for us was no smart tvs in the lounge for when the kids needed an hour of downtime, but otherwise we thought it was a great hotel, with lovely staff and would 100% stay again
Yai King
First choice of stay for longer stay in Singapore. Clean room, friendly staff.
the roof-top pool & Jacuzzi is top-notch
the roof-top pool & Jacuzzi is top-notch
Maria Julienne
Our stay at Somerset Bencoolen was a pleasant one. There are some small details that need improvement however, it suited our purpose and overall we had a comfortable stay. The apartments need a bit of refurbishing (we stayed in a 2Br apartment on the 8th floor) and the pictures are more inviting than in real life. The hotel uses a signature smell that is too strong for us and our baby. It can be dialed back a little bit. The cleaning agents in the room are also quite strong and too harsh for our infant so we had to air out the room. On the bright side, the bed was comfortable, the room was large, the AC was cold, the shower was hot, towels were fluffy. Good value for what you get.
takashi
ve
Ameera
The rooms were lovely however, the aircon didn’t do proper cooling in the room. Wish there was more variety in the continental breakfast. Pool was amazing with rooftop view & the staff was very friendly & helpful. Location very convenient.
Alan
Great location 1 minute walk to downtown metro station. Nice rooftop pool, excellent room with functional kitchen (freezer, oven, hob, microwave, toaster) and large bathroom with bathtub. Staff were great - fixed a problem with our fridge freezer within hours by replacing it!
Ather
Clean room, courteous staff, good location.
Joanna
The room conditions were okay, dated but okay however first time staying at a hotel that had ants. There were ants in the bathroom and ants in the living room. On top of that the bathtub was missing a shower curtain. Front desk staff was friendly. Another improvement would be the very hot elevator and hallway.
Rajagopalan
This is bit old apartment but spacious. The staff is not that friendly.
Graham
Clean Hotel, rooms very spacious and ideal location for MRT.
Otto
The place was great. Huge open floor plan and close to everything. Rooftop pool was also very nice.
Nicole
All was fantastic
Suhyun
The room was clean and everything was great, but it was a bit inconvenient that the window didn’t open well and there was no ventilation fan in the bathroom. Overall, I had a pleasant stay.
Rachelle
Great place. Thanks!
Anirudha
Excellent staff! Room was nice, specious and clean! Rooftop pool was top notch, so as kids play area. Checkin & check out was smooth! They hold my luggage as my flight was late in the evening. Bell service guy was excellent and helped me moving my luggage to the cab with a smile! I will surely comeback next time.
Patricia
We had an excellent stay. Bedrooms and bathrooms were a bit small but the living area was very comfortable. Pool was nice. I would stay here again.
John
Stayed in a 2 bedroom apartment. A little difficult to find initially but a great location. 15 minutes walk to Bugis St and 3 minutes walk to Bencoolen MRT - and only 20 seconds in the rain! We bought a tourist pass and travelled all over. Apartment clean, quiet and well equipped - if just a little worn. Beds excellent. 1 bedroom en suite, other one next to the main bathroom so ideal for two couples travelling together. Breakfast was in the independent restaurant downstairs and was pretty good. We didn’t book ‘including breakfast’ but wished we had. Good value for Singapore
Kok
Near to train station
Rachelle
Home away from home that has a separate living room and kitchen area and not like the open concept style of hotel rooms. Playround perfect for small kids(preferrably 7 and below), laundry area and swimming pool. Hope to come back this area.
jane
Great location and welcoming staff.
Good location for getting around Singapore. Our room in the hotel included a small kitchen area, lounge area, bedroom, bathroom and walk in closet. This facility was excellent, although there was minimal kitchen equipment available for self catering.
The roof-top pool was lovely and there was a small garden area and gym available.
The staff were very helpful and were particularly good with keeping our bags on our final day so that we could enjoy our wait after checkout and before we set off for the airport.
It was easy to use the MRT and we were able to travel from and back to the airport using it.
The roof-top pool was lovely and there was a small garden area and gym available.
The staff were very helpful and were particularly good with keeping our bags on our final day so that we could enjoy our wait after checkout and before we set off for the airport.
It was easy to use the MRT and we were able to travel from and back to the airport using it.
Verified traveler
Family trip
Nice for family that wish to stay together for the 2bedroom apartment. Did online check in and tried the keyless access. Quite a hassle when using the lift as the network is not strong enough. Nevertheless, its awesome as everyone has access via own mobile phone. Bencoolen mrt is right across the road. Pick up / drop off is also infront the hotel. Front office staff is extremely helpful.
Andrew
I really like the location very accessible to the train and other forms of transportation. The people were really helpful also.
Shantanu
I found the service apartment well maintained and the basic amenities provided have been well thought through. The front desk was also helpful and polite. It is at a stones throw away from Bencoolen MRT station and there are some very good food , grocery options within a 3-4 minute walk. I would rate these service apartments highly.
Johnny
was convenient and close to MRT, staff were friendly and very helpful...property a bit tired though.
Norintan
The network of transport nearby is excellent. I can get to all major tourist areas, including Geylang Serai ;-), by using buses.
Normala
Will stay here again
Marcus
Great place for a visit to singaproe
Sukhvinder
Good location. Walkable to Orchard Road and other places.
Catherine
We stayed at a 2 bedrooms apartment. The apartment looked nice and clean. Both bathrooms are cleaned with very good water pressure. The beds were abit hard, but was quite comfortable.
The location was very good, close by to mrt, shops, shopping centres and easy to get around to other places by bus or mrt.
The staffs were friendly, attentive and helpful.
Overall, we really enjoyed our stay.
The location was very good, close by to mrt, shops, shopping centres and easy to get around to other places by bus or mrt.
The staffs were friendly, attentive and helpful.
Overall, we really enjoyed our stay.
Gerard
The apartment was well presented, spacious and the housekeeping and front desk staff were courteous and very helpful.
farah
It was a comfortable stay. Location is great! Only drawback is the hotel room was not ready until about 340. We had to wait before could get to the room.
Otherwise the front office Zaki was very helpful. He was pleasant and very couteous.
Otherwise the front office Zaki was very helpful. He was pleasant and very couteous.
JC
Poor drinks. Water coffee tea in room
Zenda
Right opposite Bencoolen MRT- perfect location. Apartment is small, but was ample. Friendly and very helpful staff on front desk.
Emeka Victor
A perfect destination
Eugene
Service was good and location is excellent. Enjoyed the size of the rooms and pool.
Simon
Excellent rooms very close to a lot of the sights.
Justin
Excellent hotel
Lawrence
Generally well presented with courteous, helpful staff - we asked about a slightly later checkout to suit our flight and were accommodated
chiat huay
This is my 3rd time staying in this apartment .
Very convenient and easy access .
Very convenient and easy access .
Dana
Loved the quiet and the ample space. Kitchenette was a plus, as we cooked in or warmed up leftovers next day. Older finishes typical of a bigger space in Singapore. Easy walk to museums, Dhoby Ghaut station, Little India, Bugis and many restaurant choices.
Doaa
Wonderful stay
David
Very good service at desk
Spacious room
Great location
Spacious room
Great location
Unalome
Like the room size. Feel like home.
Sara
Great location, staff very friendly
Chinita
Very convenient, and they have the best quality, softest, smoothest sheets and pillow cases including the doona cover.
Ang
Super nosy until cannot sleep or rest well during my stay
Steven
A great property, near all amenities, public transport. Super friendly and helpful staff
Dominique
The apartment was confortable and clean.
Katrina
Apart from the pre-informed notice (and reality) that the listing was undergoing renovation works, everything else was great! Thank you for the hospitality.
DZAKIIYAH
It’s a very strategic locations for tourist to go to shopping and town area. Experience faulty bathtub, they send someone to unclog it and one of your Malay lady reception follow up on the condition the next day and get the technician to look into the matters. Housekeeping very good! They clean up the room very detailed and always change new bath towel! Very good job!! Should allow pets. 😊 This hotel should be rated 5 star hotel instead of 4 star hotel! 🌟🌟🌟🌟🌟
Mark
Disappointing stay
I was disappointed to only find out that the hotel was undergoing renovation AFTER I made full payment. Having a young baby with us made it difficult as the noisy renovation meant he wasn’t able to sleep. Also, you have to pay for your own parking.
Mohamed Yazid
Great Staycation
Spacious and Comfortable
Verified traveler
water was low pressure while the rest is okay and good enough.
Verified traveler
Noted that renovation going on during certain timing. However, reno started very early at about 9am and the drilling was very loud to the extend that we can hear the TV. Throughout my 2 nights there, the fire alarm went off 5 times early in the morning. Not recommended for quiet stay in. Otherwise room size is big and location is good.
pascaline
appart hotel in town
Very good size for a 2 bedrooms appart hotel.
in front of mrt station, near to restaurants and food courts
in front of mrt station, near to restaurants and food courts
Verified traveler
The size of the property, availability of small kitchenette, rooftop pool, and friendly reception staff and central location opposite a railway station were definite pluses.
The construction works didn’t seem too noisy. But some works were noisy at night.
The construction works didn’t seem too noisy. But some works were noisy at night.
Fernando
The apartment was good but the property was under reformation and we were noticed just one week before our stay, long after we booked.
This caused several inconveniences like dirt, noise, pool availability, etc.
This caused several inconveniences like dirt, noise, pool availability, etc.
Paulette
Very good
Staff were very friendly ,clean and very close to MRT. We stayed 6 nights paying $270.00 per night it included serving by cleaning,making beds,fresh towels ect.however the serviced apartment was not serviced on Sunday because they don’t work on Sunday but I was charged the rate of service.
I don’t think it is fair at all . Sommerser took the money but no service.
Please reply to this as I believe clients should be advised prior to booking or discount should be given.
I don’t think it is fair at all . Sommerser took the money but no service.
Please reply to this as I believe clients should be advised prior to booking or discount should be given.
Verified traveler
Location and very good service and size of rooms. Very helpful staff we asked for it if it's possible for an early chicken and and they were willing to accommodate
Verified traveler
Great location, friendly staff ... Nothing bad to say!
Verified traveler
Outdated though clean. Unable to open door to balcony , dont know if its really operable. Place is big .
Verified traveler
Great location (Little India, Bugis street, Haji lane, Orchard road) are walkable if you can walk 200 m - 1 km, 7 min drive to Merlion or 1.8km walk, I even walked to Clarke quay (1.5km). Family premier room has kitchenette, proper 2 bedrooms, kitchen, hall and 2 bathrooms, room has awesome city road view and housekeeping comes daily and cleans / replace everything including complimentary stuffs. The only missing thing in the hotel is restaurant and on-call food. They have breakfast lounge which is only open to specific guests and breakfast is not even available on charge. Apart from food service, everything was up to the mark.
Verified traveler
Central to great food and transport. Roof top pool was nice. Staff were friendly.
Verified traveler
The building once above the foyer, was extremely run down in appearance. It was clean and the staff were good
Verified traveler
Place was nice; modern and clean but not recently renovated though.
We stayed for 2 nights as transit from Europe to Australia.
There was an annoying periodic beep (every coupla minutes)
coming from a property supplied mobile phone in the bedroom,
so we unplugged its charger to stop that.
The TV picture quality was a bit sub standard for today but
there was a decent number and selection of cable channels.
Couldn't open the balcony doors or turn off the balcony light
(the switch was on the balcony!)
Staff were courteous and helpful.
We stayed for 2 nights as transit from Europe to Australia.
There was an annoying periodic beep (every coupla minutes)
coming from a property supplied mobile phone in the bedroom,
so we unplugged its charger to stop that.
The TV picture quality was a bit sub standard for today but
there was a decent number and selection of cable channels.
Couldn't open the balcony doors or turn off the balcony light
(the switch was on the balcony!)
Staff were courteous and helpful.
Verified traveler
Convenient location, comfortable bed ,fully equipped kitchen, rooftop pool.
Annette
There was something wrong with the drain pipe in the bathroom, there was a real stench most of the time
Ryan
Very good stay but...
Starbucks, 7-11, Burger King, McDonalds all about 3-6 minutes walking distance. Definitely a good location and nice hotel to stay in. Gym 24 hours, swimming pool and did my own laundry as I was here for 2 weeks - very good hotel and good service. Wifi about 8-9 Mb so not bad. TV is bad though, come with Netflix on your apps - nothing but news channels.
Dita
Great if you’re travelling with kids.
Verified traveler
Breakfast and good room size friendly staff good location
Verified traveler
Property is in a good location- easy to get to from the airport and around the city. It was clean with good housekeeping and helpful staff.
Room was a bit dated and requires some modernisation.
Windows to the living area open fully on the 11th floor, which would be a concern with children.
Overall a good stay.
Room was a bit dated and requires some modernisation.
Windows to the living area open fully on the 11th floor, which would be a concern with children.
Overall a good stay.
Verified traveler
I loved the location directly opposite an MRT station (and one with easy access from the harbour and to the airport). That its an apartment hotel so more space than a hotel room and for no extra $. Really good Wi--fi. Friendly staff. A complimentary continetal breakfast but with an egg dish and 2 or 5 other hot items each day. A rooftop pool that operates 7am. to 11pm and also a jacuzzi which is a great way to cool down after a day out in singapore's humidity. good air con in the apartment. The decore reflects the age of the property but its well maintained and clean.
Verified traveler
The check in was efficient, we arrived early and were able to store our luggage until closer to the check in time. Staff were very helpful in every way. The apartment was very comfortable, the light curtains could be upgraded as they looked a little tired, but not complaining just observed this and the vanity bowl had a crack, but all else was fine. We were happy to stay at Somerset Bencoolen, staff were very attentive to our needs. The location was good for tourists, we could get a taxi right outside the accommodation, which was good. We would recommend Somerset Bencoolen for travellers. Breakfast was fine, there was a small accident that occurred before we arrived for breakfast, where a young boy knocked a container holding oil, near the pancakes container..... and breakfast room was closed due to the fire extinguisher being used. It was a simple accident, staff were very good to work quickly to clear the area. The service was good all around. Thank you.
Paul
Nice Reasonable Apartment in a Great Location
Location was great near the train stations and there’s lots of restaurants and shopping nearby. We could walk to Petronas Towers and lots of places conveniently. The staff was very cheerful and whenever we needed anything, they were happy to help and accommodating. Not sure if the continental breakfast was included with the room or for all room price levels. When we checked in, the woman at the desk said that they don’t have any breakfast, but I noticed guests going to breakfast on Level 5, I think. Not a big deal since the reviews of the continental breakfast weren’t spectacular and we like going out to new places for breakfast anyways, but it was strange that we were told that they don’t offer breakfast. I can’t comment on the food since I didn’t experience it. The apartment was nice and spacious nice and clean. Took a little bit to figure out that both A/C units were controlled by a remote, but it kept the place nice and cool. The TV took awhile to figure out how to use since it was cable. Too bad it only has a few channels. There’s an instruction book in the room explaining how to use all the appliances and remotes which helps a bit. The apartment had all the comforts of home and the bathroom was spacious and had all the supplies needed. My wife slipped in the tub and fractured her neck. She should have used the provided bath mat. It might have saved her a trip to the hospital. The apartment was cleaned daily well and we would stay there again since the rate was great.
Russell
Great Location ..Great stay
I really enjoyed my stay. The location was great for getting around and actually walking was easier than the tube for some spots. . The staff were excellent . The cleaning team were really good and the place was spotless. The pool was good and it made it a delight to have a morning and evening swim.
Verified traveler
The location was good and the hotel was excellent.
Verified traveler
We were very impressed by the service and cleanliness of the hotel.its In a great location with MRT and resturants within easy walking distance. Would recommend without hesitation.
Brian
Lovely city
Good location, lovely pool on rooftop, good breakfast.Excellent cheap metro with metro station close.
Lots of shopping malls and restaurants nearby.
Lots of shopping malls and restaurants nearby.
Kylie-Ann
Spicy Seas
Hotel close to 2 MRT lines. Quite a few places for food nearby. Hotel was good fire or needs. Self contained kitchen as well. Good to know for future trips
jennifer
It was a lovely hotel with a super swimming pool.
gord
great location easy connections to city sites lots of restaurants close by and a nice rooftop pool area. would stay again
Verified traveler
The location was fantastic, across from Bencoolen MRT station, and there was also a bus stop in the street. The Deluxe 1 bedroom apartment I was given on the 10th floor was large and comfortable.
I emailed before my stay and received a prompt reply advising that no cash deposit was required on arrival. I don’t use credit card so wanted to be prepared.
It’s decor was fine, slightly dated. I had researched beforehand so knew what to expect. Staff I encountered were friendly. Housekeeping came promptly each day which is appreciated. The bed was large and comfortable. Kitchenette had the basics I need to make snacks/lunch. Tea and coffee supplies and bottled water were replenished daily.
The swimming pool on the roof was nice and I had several relaxing swims. A couple of times there were guests with suitcases open and clothing spread out on sun loungers at the pool area. Looked a bit untidy and they took up several seats with all their luggage. I assume they had arrived very early and were allowed to camp out up there, or had checked out and were using the facilities for a later flight.
Breakfast was fine each morning. Options changed almost daily in the 6 nights I stayed. I didn’t find it too crowded in the breakfast area, though several families were there. The outdoor terrace area was nice for people to have their breakfast. The coffee was nice, with lots of choices. All the basics of a light buffet breakfast were available.
Good value.
I emailed before my stay and received a prompt reply advising that no cash deposit was required on arrival. I don’t use credit card so wanted to be prepared.
It’s decor was fine, slightly dated. I had researched beforehand so knew what to expect. Staff I encountered were friendly. Housekeeping came promptly each day which is appreciated. The bed was large and comfortable. Kitchenette had the basics I need to make snacks/lunch. Tea and coffee supplies and bottled water were replenished daily.
The swimming pool on the roof was nice and I had several relaxing swims. A couple of times there were guests with suitcases open and clothing spread out on sun loungers at the pool area. Looked a bit untidy and they took up several seats with all their luggage. I assume they had arrived very early and were allowed to camp out up there, or had checked out and were using the facilities for a later flight.
Breakfast was fine each morning. Options changed almost daily in the 6 nights I stayed. I didn’t find it too crowded in the breakfast area, though several families were there. The outdoor terrace area was nice for people to have their breakfast. The coffee was nice, with lots of choices. All the basics of a light buffet breakfast were available.
Good value.
Hal
Arrived at 12midnight. The doors are locked. Lights were out. Buzzed to get in. They said they closed the door at 11pm. Got in the room. Tried to plug my mobile phones but all the power points are Singapore style. Went to the reception and asked for the adaptors. They said there is none and suggested to go to 7-11 to buy one!
Shower is way too weak. There is hardly any view to enjoy. Middles of the city but there is no pubs and bars around.
Shower is way too weak. There is hardly any view to enjoy. Middles of the city but there is no pubs and bars around.
Verified traveler
Rooms tired and need refurbishment.
No room servicing on Sundays.
No room servicing on Sundays.
Jez
I'm sorry for being a smoker. Felt like an outsider
Verified traveler
I want to extend my thanks to the management and staff when our plans went awry when our son suffered a perforated appendix enroute from Phuket to Singapore. They could not have been more helpful.
While only some of us checked in, we found the 2 bedroom unit with living area was very spacious. The bathrooms (1 en suite, 1 main) and kitchen were nicely renovated. Beds were large and comfy (on the firm side). The furnishings were dated however. Be sure to check out the roof top pool, gym and bar (we saw them for a few only minutes with all the turmoil - but they looked great.)
Thanks again to the management and staff for all their assistance.
While only some of us checked in, we found the 2 bedroom unit with living area was very spacious. The bathrooms (1 en suite, 1 main) and kitchen were nicely renovated. Beds were large and comfy (on the firm side). The furnishings were dated however. Be sure to check out the roof top pool, gym and bar (we saw them for a few only minutes with all the turmoil - but they looked great.)
Thanks again to the management and staff for all their assistance.
Verified traveler
Clean and close to all tourist spot. No hazzle to check in and out.
Verified traveler
For a family, you cant beat the size (premier room). 2 bathroom, 2 bed. Balcony and kitchen. MRT (bencoolen) directly across the road. Taxi stand out front, bus stop and tour group pickup across the road. 10-15 min walk to a major MRT (dohby ghaut) interchange. Good selection for quick, easy restaurants withing 2-5 min walk. Staff were excellent! Some other people have said the rooms are a little dated, yes. But the size makes up for it. Small kids play ground on the rooftop as well as a kids wading pool and spa/pool or the grown ups. 7-11 and some other small supermarket chains across the road or behind the building for convenience. Lunchtime checkout which was great also. They have a laundry room and are walking distance to major markets and museums also. My family would absolutely stay here again without hesitation. Thank you staff for a fantastic stay!
Verified traveler
Very old property not worth the money. Staff was not very helpful. No house keeping service on weekends. Hygiene is a concerns. I found hair on the bed when I arrived the hotel. The air condition was bad. I found a dead mosquito with blood on the wall in the bathroom. The guest bathroom do not hv ventilation and no exhausted fan. The hotel should not rated at 4 star, it should rated 3 star hotel.
Verified traveler
Lots of room
A nice apartment. Very quiet on the 12th floor with easy access to MRT and buses. Staff very friendly.
Verified traveler
Not the most modern of properties BUT it was clean and was more an apartment rather than a hotel room. A lounge, kitchen and separate bedroom. Great value for money.
Verified traveler
The property is central wich is good but we could not get in our room till 3pm .thats rediculous especially after arriving at 9am from a 13 hr flight from london.
Donna
Home away from Home.
This is the 5th time we have stayed here, great service, staff, facilities and location.
Will not look elsewhere, the laundrette on site is a bonus, too.
Will not look elsewhere, the laundrette on site is a bonus, too.
Verified traveler
We stayed in a 2 bedroom premium apartment. As others have said, it was a bit tired looking. However, it was clean, comfortable, spacious (especially for Singapore) and well located. A maintenance problem was fixed immediately. We enjoyed the pool, and the ‘continental’ breakfast includes hot dishes, which is nice. Davesh on front desk was very helpful.
J
Apartments not hotel rooms
Not really a hotel more serviced apartments - good location but if you want a good hotel look elsewhere.
Verified traveler
We landed early in Singapore and were very jet lagged. We requested the kind lady at the reception to please check if there was any chance of us being able to check in early. She worked with the house keeping team to get something organised in 30 minutes. Having a jet lagged 7 year old who was cranky, I cannot thank the somerset team enough for this kind gesture of letting us check in early. Overall it was an awesome experience
Verified traveler
Property is starting to show its age, but is well located, spacious and clean.
Verified traveler
I like location is next to MTR, very safe place. Great customer sevice
Dave
It felt like home. At home everything isn’t high end luxury, but it all works and is comfortable. The Somerset is no different. It’s worn in a couple of places like my house. I don’t get new fresh towels everyday just like at home. Perfectly fine accommodations. Most importantly it has working AC, comfortable beds, and is quiet.
The hotel is also close to a number of different sites in Singapore. Walkable to various areas and a quick, simple, metro (MRT) ride to many others along the blue line. For the size, the kitchen amenities, and the price it would be hard to beat.
The hotel is also close to a number of different sites in Singapore. Walkable to various areas and a quick, simple, metro (MRT) ride to many others along the blue line. For the size, the kitchen amenities, and the price it would be hard to beat.
Location & surroundings
Somerset Bencoolen Singapore
51 Bencoolen Street, 51, Singapore, Singapore
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Somerset Bencoolen Singapore
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