Name: METT Singapore
Address: Canning Walk, 11, Singapore, 178881, SG

METT Singapore

Singapore · Singapore

20 reviews shown

6/10

Pleasant

13 Jul 2026

Aisha

Beautiful hotel, let down by service — such potential
The Mett has so much going for it — the building itself is stunning, and our Junior Suite was gorgeous. The gym is genuinely one of the best I've used at a hotel, and we loved the park nearby. On paper this should be our go-to staycation spot.

Unfortunately, the service didn't match the setting. At Canning Bar and reception we had to ask multiple times for basic things, and room service was the same story. We mentioned it was my partner Dav's birthday when we checked in, hoping for even a small gesture, but nothing came of it.

The pool was a real disappointment. It was overdue a refresh even before the rain came, and afterwards it was left soaked and unusable — no one had cleaned it up. There was no music or atmosphere, kids were in the adult pool area, and staff walked past repeatedly without checking if we needed anything.
Canning Bar itself was also freezing — we couldn't comfortably sit there for long.

One bright spot: Robert, the manager, was attentive, warm, and clearly cared about getting things right — a shame the rest of the team didn't follow his lead. L'Amo restaurant was excellent too; we enjoyed it so much we went back a second night.

With some attention to service standards and pool upkeep, this could easily be a five-star stay. Right now, it falls short of the potential the building and location clearly have.

10/10

Exceptional

22 Jun 2026

Nina

Such a sweet hotel which is in a gorgeous and peaceful spot but very conveniently located for all of Singapore. Staff are so helpful, great beds and enjoyed the pools. The gym is fantastic but not easy to find first time round! Thanks for a great stay.

Business

10/10

Exceptional

19 May 2026

Tejal

Clean room and lovely staff

10/10

Exceptional

24 Apr 2026

Loan

Everything about this property was excellent!!!

Family

10/10

Exceptional

07 Apr 2026

Richard

Amazing stay at a fantastic hotel. Highly recommend. Rooms are stunning. Only downside was pool service - would benefit from having a pool service. You can order food and drinks at the bar, and they are delivered to you at the pool - but you can’t directly order from the pool. This is a shame as it’s the only downside. Otherwise an exceptional hotel in a fantastic location. I would find it hard to stay anywhere else if I visited Singapore again.

Friends_and_family Friends

10/10

Exceptional

07 Apr 2026

Didier

Great location close to canning fort park, fully renovated, beautiful swimming pool

Friends_and_family Family

8/10

Excellent

04 Apr 2026

Kristan

The hotel is newly renovated that opened about 6 months ago.The overall decor is lovely, modern yet adhering to the British Classic vibe of the building.
I think the hotel needs more time to work out the kinks. I had a junior suite, the main room was very small no space to even ope the luggage rack. Also there was no outlet it plug in the hairdryer in the bath or vanity area.
The higgr ceilings are a plus, making the rooms seem open and larger. My mini suite faced the trail where people are walking by so rhe blinds need to stay shut. Thr lighting was hard to operate and the AC fan ran all the time and got the room too cool. But rhe decor was nice and the marble bathroom was beautiful.
Staff helpfulness was uneven. The restaurant for breakfast after was in great need of help. The hot food order was mixed up 2 of the 3 mornings I was there and the service was quite slow.. Also, when i asked for water i saw the waiter pour a glass from the faucet, bottled water was only available for a fee, despite the high cost for the buffet breakfast.
The gym was very well equipped.
The setting is nice, within Fort Canning Park and the nearest subway stop is not too far away..
The METT has all the ingredients to be a great hotel, after more time and training.

8/10

Excellent

02 Apr 2026

Martina

Room was beautiful
Bar music too loud at night
No quiet lounge
Restaurant not available one night
No room service after 11

Self

10/10

Exceptional

28 Mar 2026

Freya

This hotel is beautiful! The pools are gorgeous and the rooms are exceptionally clean.

Self

10/10

Exceptional

17 Mar 2026

JOHN

Idyllic location! Charming, helpful staff. Vegetarian pizza to die for. Must return soon.

Partner

10/10

Exceptional

21 Feb 2026

Richard

Good service throughout. Great breakfast

10/10

Exceptional

28 Jan 2026

Michael

The decor and style of this hotel are exceptional. They’ve done a perfect job on the renovations being sympathetic to the buildings original history.

Staff were also fantastic. Friendly & polite at all points. Nothing was too much trouble.

We will definitely stay again.

Partner

10/10

Exceptional

14 Jan 2026

Justin

An excellent hotel with superb staff. Standout employees were the two doormen, Saeed who showed us to our room, Robert (one of the managers) and Germaine the cocktail mixologist.
Our rooms were excellent and we loved the pools and the gym. The breakfast buffet was plentiful and very good quality. The hotel ambiance is something else, it’s really lovely.
The hotel is a refurbished Fort Canning Hotel and has only been open since October ‘25.

The only improvements needed are around the breakfast service which is disorganised and very slow. Both mornings we had to wait half an hour for coffees, which is unacceptable anywhere, let alone a 5* hotel. Also when food and juices ran out they weren’t replenished.

In all honesty that was a minor niggle in what was a delightful stay. We really enjoyed our time at The Mett, thank you!

6/10

Pleasant

10 Jan 2026

Sara

Room was ok.. relatively small good amenities but the TV was not impressive with limited channels options as a substitute could eb smart tv to provide the flexibility but it wasnt smart tv. The room condition is new but require more effort cleaning.. the bath robs provided were not washed with obvious stain on one of them.. floor had hair all over which mean require more attention to details while cleaning . Bed is ok but i tried calling for pillow ebeded up calling ober 7 times with no one answering the call or re calling if the call was missed.. disappointed

Partner

10/10

Exceptional

07 Jan 2026

Sarah

Excellent. We will definitely stay here again xxx

Friends_and_family Family

10/10

Exceptional

03 Jan 2026

Upon arrival we were warmly greeted by all the staff. The check in was such a lovely experience. Our room was beautiful and everything was squeaky clean. The scents in The Mett and The Mett bathroom products are very memorable, it was pleasant and we will always be reminded of our lovely stay whenever we smell something similar. The gym was fantastic, it had all the equipment we needed and it was so incredibly clean too. The pool was also great, it looks shallow but it was actually really deep which was awesome. We didn't have any complaints and every interaction with staff was fantastic, especially the staff manned at the outside of the hotel. Always going above and beyond when we waited for drivers. It was very lovely conversing with them too. The Mett made our first trip to Singapore a memorable one and we are so excited to come back again on our next trip. Thank you to the staff!

Leisure Partner

8/10

Excellent

31 Jul 2026

Kilian Patrick

Breakfast was delicious, though fruit selection might be improved. Rooms were excellent, pool was good for small children, though no slides or other play items installed. Superb location in Fort Canning Park close to MRT station and very central. Excellent staff. Spa currently undergoing renovations.

4/10

Poor

30 Jul 2026

Kjersti Jonassen

Rooms are nice, but service level not good.

8/10

Excellent

10 Jul 2026

Elina

Excellent hotel, pools, location and surroundings. However, there was no advance notice that the wellness/shower area are currently not in use and I do think a hotel in this price range should offer an alternative for guests who arrive from a long flight long before check in/have the full day before their flight in the evening.

Friends_and_family Friends

10/10

Exceptional

10 Jun 2026

elif

Kapıda karşılama ve resepsiyon çok ilgiliydi.

Friends_and_family Family