Name: Studio M Hotel
Address: Nanson Road, 3, Singapore, 238910, SG

10/10

Exceptional

16 Jul 2026

Daniel

Nice hotel. Great location. Everything you need.

Self

8/10

Excellent

14 Jul 2026

Shashank

It was good but the bathrooms were small. There were also a few things that were falling apart like the lock in the bathroom and the side of the pull out bed

Partner

10/10

Exceptional

14 Jul 2026

Zhen An

Nil

Partner

8/10

Excellent

12 Jul 2026

so

The room is not so clean, the black out curtain is not by motor, so is quite difficult to close. I gave it I stand on the table to close it.

Friends

10/10

Exceptional

08 Jul 2026

Todd Allen

Great room and location near the river. 2km walk to Merlion

Self

8/10

Excellent

11 Jun 2026

Amanda

3 of us stayed for 3 nights. Good value for money in a good location. Very handy to great cafes and restaurants. We were also lucky to see otters in the wild not too far from the hotel.
Staff were friendly.
The pool was fantastic, clean and well maintained and we used it every day. There were fresh swimming towels provided by the pool.
Our room was very quiet, we did not hear any noise from outside or in the hallway.
Our beds were comfortable.
They allowed us a late check out for a small cost as we had a late departing flight, this was super helpful.
Only downfalls was that our room only had enough towels, cups etc for 2 people, also Every day our key cards stopped working which meant a trip back to reception to reset at least once a day which was irritating.

Family

10/10

Exceptional

11 Jun 2026

Joseph

Breakfast buffet provided variety and everything was correct temp and very good.

Friends_and_family Family

10/10

Exceptional

28 May 2026

Thomas

Good stuff

Self

6/10

Pleasant

14 May 2026

HEINZ

Friendly staff they provide me an early check in. The room was smaller than i expected and the tv didn't worked. The maintenance team took 90 minutes to arrive

Self

8/10

Excellent

11 May 2026

Amy

friendly staff and nice stay for family

Friends_and_family Family

4/10

Poor

09 May 2026

Guillaume

Hotel needs to be renovated - rooms are very humid - to the point bed sheets were damp - they did provide a dehumidifier on request.

Self

6/10

Pleasant

05 May 2026

Kadee

Nice view and affordable price

Friends

10/10

Exceptional

05 May 2026

Lane

The reception staff was OK but the housekeeping staff were nice and friendly. I like the loft layout of the room, giving the bed a lot of privacy away from the door. But if I had to choose best thing about the hotel, it would be the location. Minutes away on foot from so many restaurants, bars, convenience stores, etc., overlooking the river. Fantastic.

Self

10/10

Exceptional

04 May 2026

Addy Sharedza

Shops nearby are hard to find. But I'd say its a great expereince there. Fun to stay there

4/10

Poor

01 May 2026

Eric

Bathroom and WC space is very tight. No bottled water or filtered water provided. No face towel or hand towel provided as well. Not considered run down but definitely an aging property. Check in was a mess with only 1 staff on duty when I arrived at 9pm+. She was dealing with a big group of Filipino guests and there was no one to help her. Other guests whom have done their online check in were kept waiting as she complete the check in for the large group. Overall experience was very mediocre.

Self

2/10

Poor

30 Apr 2026

Paul

The worst hotel and hotel experience I've had in Singapore. Avoid at all costs.
I can not stress how bad the check in experience I received was. When I arrived the (only) receptionist was checking in another couple and there was no queue behind me. Despite clearly concluding all the necessary requirements for check in, he seemed more interested with taking as much time as he could to flirt with this couple and dragging out the interaction. After 10 min there was a queue of 5 other groups behind me all trying to check in too. He only decided to start doing more when a 2nd receptionist appeared and started working.
His whole demeanor and attitude was extremely passive aggressive and he barely spoke to me as we went through the process. The worst moment was when I asked him if there was anywhere else to store luggage more safely other than out in the open at reception and with the broadest, smirked fake smile he told \"Its Singapore, everywhere is safe\".
I have already provided this feedback to them and had no response so they clearly don't care.
I also had a full length mirror fall of the wall and barely miss my head when I walked in. It was a miracle it didn't hit me!
On top of all that its an awkward distance to any public transport (MRT and bus around 10-15 min uncovered walk away) so you need to get a taxi even for short distances.

Self

6/10

Pleasant

27 Apr 2026

Andrew

There was hair in the bed linen a

2/10

Poor

25 Apr 2026

Jeongkwang

Staff is rude. It should be reinforced staff education about the manner and guidelines for the clients.
Staff is terrible.

Business

2/10

Poor

19 Apr 2026

Mirna

There’s no one who helped us! We left our personal keys inside the room, we cannot contact them! Either direct message or phone call, there’s no one who is helping us!

Friends_and_family Family

10/10

Exceptional

17 Apr 2026

Daniel

Was great

Business Family

6/10

Pleasant

16 Apr 2026

Foo

Condition of hotel rundown.

Business

8/10

Excellent

16 Apr 2026

Daniel

Great

Partner

8/10

Excellent

15 Apr 2026

Kadee

Location is so convenient closed to everything.

Family

10/10

Exceptional

11 Apr 2026

Greg David

Very satisfied with all aspects of my stay

Family_with_children

10/10

Exceptional

05 Apr 2026

Luis

Clean room, staff bery helpful, wiuld meet our every request, very happy overall, close to public transport, Clarke Quay within walking distance, definitely will stay here again

Partner

10/10

Exceptional

03 Apr 2026

Daniel

Was fantastic!

Partner

10/10

Exceptional

01 Apr 2026

Daniel

Clean room and great staff with a great pool

Partner

10/10

Exceptional

31 Mar 2026

HUSNUL

I didn't have breakfast in the hotel

Self

8/10

Excellent

29 Mar 2026

Bunmi

The check in was very delayed. We were taken off the check in queue and made to wait for over an hour before we got our rooms. After that incident everything else was smooth.

Family

6/10

Pleasant

26 Mar 2026

Janine

Clean. Minimal amenities.

Friends

10/10

Exceptional

26 Mar 2026

Edward

Will Keep Coming Back and Recommending to Others

Self

2/10

Poor

15 Mar 2026

Shadi

The room was not clean, the aircon was dusty so we couldn’t turn it on and we were given no hand towels. We booked for 3 nights and checked out after the first night. The staff were nice.

8/10

Excellent

13 Mar 2026

Marek

Wszystko ok

Friends_and_family Family

10/10

Exceptional

28 Feb 2026

Sharon Lorena

Noce hotel and location

Self

6/10

Pleasant

28 Feb 2026

Vu

I enjoyed our stay with the property’s location and etc but in our 2nd night, we asked the operation agent for some drinking waters which we had requested via the self service without any further confirmation.
We have received 2 bottles of water daily, yet she verbally insisted that the hotel did not give away bottle of water in the room. My question is: 1- why do you have a drinking water service request (we had done it and received previously) . 2- there were 4 bottle of waters in the room on our first day.

I am not complaining about the drinking water as we also bought ourself but it was late at night and she could have simply said the housekeeping service was not available. I have been working in this hotel industry for years and am aware of this, yet the unprofessional response was a no no. Please train the operator agent for better and more professional communication and brand alignment!

Overall, i appreciated the front office team for their prompt service and take care!

Friends

10/10

Exceptional

20 Feb 2026

Teo

Clean room

8/10

Excellent

11 Feb 2026

Man Ting Miriam

Convenient and quiet

8/10

Excellent

08 Feb 2026

Zhi Yang

You get what you pay for. Older hotel with dated fitout and a musk/cigarette smell. We used it for transit, no issues otherwise.

10/10

Exceptional

04 Feb 2026

JOSE RENE

There were some long womens hair in the toilet floor, shower and also by the base of the stairs.
The amenities were good.

Leisure Partner

10/10

Exceptional

01 Feb 2026

Kunpratchtasorn

The staff is helpful, the energy is amazing even when they are booked and busy. Will be definitely be back for my next trip.

Business_and_leisure Friends

8/10

Excellent

31 Jan 2026

Christopher

Place is great. Understaffed at front desk and bathrooms are small. Room is fairly large and location is central

Self

10/10

Exceptional

28 Jan 2026

CLAUDIO

The reception Team is super friendly and professional - Shirley above all - They really made my stay very special, AS ALWAYS. Well done guys, keep it up!

Friends_and_family Family

4/10

Poor

23 Jan 2026

Farida

The hotel provides very limited service. I would not consider it a 4-star property; it is closer to a 3-star business hotel with heavy reliance on self-service. The in-room AI assistant is essentially non-functional — it gives only one response and cannot continue a conversation. For example, it was unable to advise how to turn the air conditioning on or off.

On the day of check-in, no one answered the phone from morning onwards. I was calling to inquire about a paid early check-in arrangement. There was no response, including from the duty manager. Later, I was told the hotel was very busy and fully booked. However, being too busy to answer guest calls should not be the customer’s problem. Although Shirley from front-office trying to help as much as she can and giving me 1 hour check-in in advance. The team seems to be under staffed.

Room maintenance is also poor. For two consecutive mornings, the toilet had a strong drainage smell, likely due to the age of the building. The toilet may require a pan collar replacement to address this issue. The flush handle appears very old and poorly maintained, and the exterior walls show visible green mold, which is noticeable even from outside the building. The towel handle in the bathroom is too high for normal people to reach.

Overall, this was a very disappointing experience. There is a significant gap between the hotel’s marketing and the actual condition and service provided.

Self

6/10

Pleasant

16 Jan 2026

gowribala

Appreciate the upgrade to nice view. Check in a bit annoying with pre check in selfie etc. Feel the selfie a bit intrusive. Curtains dont close and hard to sleep when it feels like daylight in the room.

Leisure

8/10

Excellent

08 Jan 2026

Robert

The layout of the room was quite unique.

Leisure Self

8/10

Excellent

05 Jan 2026

Michael

Staff were pleasant and the rooms kept clean. The location is ideal for Singapore.

Business_and_leisure Self

10/10

Exceptional

05 Jan 2026

Neil

Not ce outdoor seating and fresh breeze

Leisure Self

10/10

Exceptional

19 Dec 2025

Brodie Ron

It was very easy to get around being first time in Singapore and really like my experience with hotel, I’d definitely recommend this to others to stay!

Leisure Self

10/10

Exceptional

12 Dec 2025

GUILLAUME ROUX

Great lication and quiet yet not boring with pkenty walking distance dining

10/10

Exceptional

03 Dec 2025

Glen

Spacious and well-designed room layout.

Great location and amenities.

Easy access to transport, restaurants, and shops.

Reasonably priced.

Business

10/10

Exceptional

22 Nov 2025

Garett Cullen, Dolly

Had a small mixup with my laundry. Located near most thing

Leisure Partner

6/10

Pleasant

18 Nov 2025

Tyson

Good location, great pool and outdoor area, good breakfast and was upgraded.
But the hotel is in great need of renovation. Rooms and hallways are really tired - stained ripped and chipped tiles and carpet and flaking paint everywhere. And messy, no one was vacuuming. Plus the air freshener was very overwhelming, giving me a headache.

10/10

Exceptional

14 Nov 2025

Dana

Didn't have the breakfast buffet, but it looked good. The hotel was clean, convenient, centrally located, and reasonably priced. The loft rooms were unconventional, but the bed was comfortable and the room was quiet.

Leisure Partner

10/10

Exceptional

11 Nov 2025

Jonathan

Clean room and great amenities. Will be back for sure!

Partner

8/10

Excellent

09 Nov 2025

Cai Xian

Loved the cozy stay and it was very convenient having voice assistance control in the room! However, the service from the young lady on morning shift was rather disappointing, she appeared bossy and was reluctant to help with taxi booking, which ended up made for the wrong location. Also, there was unpleasant smell coming from the sofa.

Business

8/10

Excellent

02 Nov 2025

Shina

I did not have the hotel breakfast so I have no comments. Hotel room was clean and neat.

8/10

Excellent

01 Nov 2025

Sara

Convenient location. Great room designs and decent facilities and Service was good. But it was not as clean as I would have liked. I would stay here again.

Leisure Family

10/10

Exceptional

26 Oct 2025

Ghulam

I visit them every year and the staff, the hospitality, the location, it's all perfect for a quick business trip. Made some good memories here, will ALWAYS choose Studio M whenever visiting Singapore.

Business Partner

10/10

Exceptional

18 Oct 2025

Lucho

I had an absolutely wonderful stay at this hotel! From the moment I arrived, the staff were warm, welcoming, and attentive to every detail. The rooms are beautifully maintained, spacious, and incredibly comfortable, making it easy to relax and feel at home.

Self

10/10

Exceptional

05 Oct 2025

Gurparm

Good job

10/10

Exceptional

02 Oct 2025

Stuart

We had a really trend small room. Staff very good.

6/10

Pleasant

25 Sep 2025

ERIC

The rooms here are lofts. Didn't feel safe in the Premium Loft with upstairs bedroom due to low glass wall. You have to watch that you don't bump your head in several areas of the room. Location is good right by Robertson Quay with many restaurants steps away, although prices were quite high. Nice pool and breakfast area on Floor 2 and lovely to wander around at night. Fort Canning MRT 800m away.

Leisure Partner

2/10

Poor

24 Sep 2025

Mikael

Worst hotel I have ever stayed at! So much mold, I had chest pains, itchy skin and headaches. There was also a used condom on the floor of my shower. The hotel is also very popular among prostitutes.

Business Self

8/10

Excellent

22 Sep 2025

Joseph

Great place to stay, close to all the nice restaurants and amenities.

Leisure Self

10/10

Exceptional

19 Sep 2025

Rachan

Well kept and run

Business Self

2/10

Poor

06 Sep 2025

Richard

Called many times for shower gel. Did not arrive. Also there hotline # does not work

Self

10/10

Exceptional

03 Sep 2025

Benjamin

Very nice hotel, most attractions are less then an hour walk away with nice eating area across the street, my only complaint would be the toilet had a really strange smell to it

Leisure Self

2/10

Poor

30 Aug 2025

Yik Siang

Bad hotel, dirty

A extremely terrible hotel, stains on bed sheets. I moved out after 1 night and show the photos to the manager. Yet they refuse to refund. They change another room but also stain on the bed.

Self

6/10

Pleasant

29 Aug 2025

Allyssa

It was alright. Average.

Leisure Family

4/10

Poor

20 Aug 2025

Shamila

Rooms style are very uncomfortable, no space. wash’s are very uncomfortable and hard to use

4/10

Poor

18 Aug 2025

HASEOB

Check-in is incredibly inconvenient.

Check-in is incredibly inconvenient. I already provided all the information when I made my reservation, but upon check-in, I had to fill it all out again, even taking photos. These unnecessary steps take up a lot of time, and many people have experienced long waits at check-in.

Business

8/10

Excellent

12 Aug 2025

Kalyanasundaram

Human interaction

Very hard to have human interaction. Unable to talk to reception - you need to stay in queue at least for 10 minutes.

Partner

8/10

Excellent

11 Aug 2025

Ming

Appreciate the daily room clean and the complimentary water and towels in the gym and swimming pool. The self service laundromat is useful but slightly pricey. Given that Singaporeans are known for their friendliness, the receptionists staff could do with some addittional training on this aspect. The room space is perfect for one but could be a struggle for three. The soft bed keeps rolling out when being used as a sofa. The location and entertaining are all within walking distance of the property but in the scotching sun, it may not be comfortable. Also, care should be put towards the shower head cleaning moulds were spotted. Also housekeep should check the toiletries as I ran out of showel gel. Neverthless, my stay was pleasant and may use the hotel again.

Business_and_leisure Self

10/10

Exceptional

11 Aug 2025

todd allen

Amazing location near the River, walking distance to heaps of restaurants.
Cannot fault the hotel, attentive staff, large range of breakfast options.
One of the best I've stayed at in Singapore

Leisure Family

2/10

Poor

02 Aug 2025

Greta

Arrived at 3 pm and got assigned a room which was not what I booked. Was promised the right room once I’d be back from my meetings at 6pm, was then told to wait 30-40 minutes, had to wait 2 hours until I got my room at 8 pm. Was treated with an attitude at the bar when I asked for a tomato juice with the complimentary drink I received as compensation, and told I could only have a pineapple one. Long queues at the reception as everyone was complaining. I experienced staff and lack of process, which all results in wasting clients time.

Business

8/10

Excellent

01 Aug 2025

Verified traveler

Missing bell boy and no sitting in the lobby area

I wish there is Bell boy at the front to help out with luggage. The trolleys are broken with punctured wheels and none seems to be working properly. It is chaotic moving luggage up if you have lots of stuff. There is no sitting area in the lobby which is a huge inconvenience. The restaurant does not serve local food which a bit of disappointment. Otherwise, I am satisfied with the studio room.

Self

4/10

Poor

29 Jul 2025

Hideaki

Somewhat close to Chinatown area, while you need to go up and down the overpass stairs. It is not close to the Metro and it is inconvenient to get to the sightseeing hub.
The facility in the hotel closes very quickly and there are no bathroom on the 1st or lobby area. If you checked out, then you are out of your luck. It is so hard to check in to the hotel, since you have to do all the registration on your phone. The lobby is so tiny that it becomes like a zoo often. There are not enough seats for anyone in the lobby to sit.

Business Self

6/10

Pleasant

17 Jul 2025

kenichi

Good hotel but check in was disaster

Business Self

10/10

Exceptional

27 Jun 2025

Andrew

Great

Business

10/10

Exceptional

24 Jun 2025

Verified traveler

.

Good situación near subway and bus stop, close to Downtown. Nice room, very confortable and big

Self

10/10

Exceptional

18 Jun 2025

Yusuke

It was good

There was no problem. But I couldn’t find the price list of the laundry.

Business

8/10

Excellent

16 Jun 2025

Ashley Marcus

Room 456 had a spoilt shower head, the bidet was also missing, there were coffee stains on the curtains & the pillows provided on the bed is too soft, and too little. The room is definitely weathered. The hjbo channel has very bad connection, other channels are fine, not smart tv here at all to link netflix. But overall still a decent stay.

Self

6/10

Pleasant

14 Jun 2025

Verified traveler

Aged place

Pretty tired place and not well kept. It needs a renovation, as the rooms must be more than 10 years old

Business

4/10

Poor

07 Jun 2025

Verified traveler

The staff in charge for our check in was very impatient. There were stains under the sofa bed and on the rubbish bin. The toilet doesn't have a bidet, which was very inconvenient. The bed also has stains on the bed frame.

10/10

Exceptional

31 May 2025

abraham

Amazing hotel. Room was pretty modern, good wifi, delicious breakfast. What more could you ask? Staff was also very friendly.

4/10

Poor

21 May 2025

David

Studio M

Very small room, no place for more one case. More appropriate for single people. Up stairs extra room but difficult for older people climbing the stairs with a case. Area around excellent.

Partner

10/10

Exceptional

02 May 2025

Ivy

very efficient, safe, and the room is spacious enough for our family. Breakfast is also great, not overwhelming but just right variety for different preferences. definitely worth it.

Leisure Family

8/10

Excellent

28 Apr 2025

Kathy

The room had a strong Toilet is a bit high for those who are short.

8/10

Excellent

24 Apr 2025

Alejandro

Todo bien

Friends_and_family Family

8/10

Excellent

18 Apr 2025

Delsen

All Good

Leisure Family_with_children

8/10

Excellent

13 Apr 2025

Jenni

Location, service and amenities were great.
The rooms are comfortable, albeit a little work out.
Breakfast was good, selection of bread a bit limited and a really slow toaster!
Gym was also good, but again the equipment were quite worn out. Another bench would be very good to have.
Pool is fantastic, and the poolside hangout, but there really should be a pool bar where to buy drinks and snacks! Also a dressing room would benefit the overall comfort. So you can change after gym session and go straight to the pool.
Service and the personnel were super friendly and helpful. Overall we had a great stay, thank you!

Friends_and_family Friends

10/10

Exceptional

03 Apr 2025

Graham

Ideal for one or two night stay

A studio room with desk and presumably bed settee upstairs. Very small toilet (!) but fully functional with wash basin in room. Separate shower. All clean. Very nice breakfast and firiendly staff. Well situated for Clarke Quay and tourist attractions. Easy taxi ride to airport.

Partner

2/10

Poor

31 Mar 2025

Verified traveler

After a wait for close to an hour in the Check-in queue, we were told to wait for one more hour for the room keys.

The service standards are generally poor, esp at the cafe.

The TV in the room malfunctioned. The technician said he cant handle it but will inform the IT Department.

Location is excellent. A couple of service staff were helpful.

The room outlay/design is not too friendly, especially the washrooms.

Will definitely not stay here again.

Friends_and_family Family

10/10

Exceptional

28 Mar 2025

Alexander

Very convenient location and great value for money. Close to Clarke Quay and other great locations, including MRT Stations. Will definitely use for future business and leisure trips to Singapore.

Business Self

10/10

Exceptional

25 Mar 2025

Jinn

Great staff.

Business_and_leisure Self

6/10

Pleasant

16 Mar 2025

Charleston

The studio is pretty neat and clean. No bidet in toilet, breakfast buffet need more selection. I've seen birds picked at the food since it's open area.

Leisure Friends

8/10

Excellent

15 Mar 2025

Terry

Compact living

A nice hotel and good for value, but expect the compact living and climbing up and down stairs as well as small spaces. Wouldn’t be good for a large sized person but I'd stay there again.

Partner

8/10

Excellent

07 Mar 2025

Mariano

The hotel and rooms are fine, but the check in process was really pour, we had to wait until 5pm to get the room.

Leisure Family_with_children

8/10

Excellent

27 Feb 2025

Juliyanti

Perfect central location to many attractions and eateries. Quiet neighborhood is a plus.