Name: Jayleen Clarke Quay Hotel
Address: 25 New Bridge Road, Singapur, 59390, SG

8/10

Excellent

15 Jun 2026

Isabelle

The room was fine and cleaned. The certains were stained and looked like it could be molth. This is why I didn’t review this place with 5stars on cleaning.

We really enjoyed the location, in front of shopping mall with food court and Metro (Blue Line), near Chinatown and Marina Bay where it is worth taking public transportation instead of walking because of the extreme hot and humide weather.

Friends_and_family Family

6/10

Pleasant

01 Jun 2026

Pea

No bottle water. Breakfast is very limited in selection and runs out of food if you don't get there early.

Partner

4/10

Poor

15 May 2026

Naomi

Room was in very poor condition and was FULL of bugs all over the walls

8/10

Excellent

14 May 2026

Jonathan

An affordable hotel at an excellent location in the heart of Singapore.

Pros:
Great location
Very good value for the price, compared to other hotels in Singapore
Decent amenities with soap, drinking water and kettle provided
Room was well-cleaned daily
Quiet despite being next to a busy road
Good air-conditioning in room

Cons:
Room is quite small, but still enough space for 1-2 people.
Bathroom is very small, with the toilet positioned that is very cramped when sitting down.
No shower curtain, so water will easily splash over the toilet/bathroom.

Self

4/10

Poor

13 May 2026

Tommy

The hotel facilities and most staff were good, but our arrival experience was very disappointing. The Reservations Manager had confirmed in writing that we only needed to pay an additional SGD 200, as the stay had already been prepaid through Expedia. However, the night-shift front desk staff repeatedly insisted we owed SGD 600 despite being shown the messages and receipt. The issue was only resolved after further checking the next day. Unfortunately, the staff member’s attitude and comment that we were “creating problems” made the experience very uncomfortable, notwithstanding the good standard of the hotel room and amenities provided and the respect shown by other staff. As this was my family’s first trip to Singapore, the behaviour of that one staff member made the experience particularly upsetting.

Family

10/10

Exceptional

08 May 2026

stella

This was an excellent hotel for the price point. Everyone was very helpful and went the extra mile to find answers when they didn't know right away. It's in a great location and the breakfast was very generous. Also excellent air conditioning. Very quite hotel.

Self

10/10

Exceptional

15 Apr 2026

Aslam

The hotel was worth the price, excellent location for Bus and MRT at door steps. Staff were helpful.

Family_with_children

10/10

Exceptional

21 Mar 2026

Mario

The location of this place is amazing. Is very close to the main attractions. Staff is very welcoming and nice. You get a nice place for what you pay. They have free water and amenities. The only downside would the the transparent bathroom door. But in general I give it a 10 out of 10

Friends_and_family Friends

2/10

Poor

05 Mar 2026

Emilyne

DON’T STAY HERE!
There were bugs crawling out of the drain when we arrived and even after they came and sprayed. Half the room’s wallpaper was gone and the half that was still there had brown and black fuzzies growing out of it. The light fixture in the room did not turn on (even after turning the power switch on the wall). There was hair from previous guests in the shower and floor. We tried using the room phone to call the front desk and no one picked up. The breakfast we purchased with the reservation was very limited and not worth the price.
Sadly, when we decided to vacate early because of the health concerns for my family, we did not get help from the hotel or booking company.

Family_with_children

8/10

Excellent

19 Feb 2026

ruby

it was perfect n convenient near at malls n busses n mtr

Friends_and_family Family

4/10

Poor

14 Feb 2026

Perry

Very small room; Poor lighting arrangement; The gentleman working at the front desk was not friendly.

Leisure

6/10

Pleasant

28 Jan 2026

Dianne

Tiny, but clean room. Tiny bathroom, wet room (no shower curtain) so toilet and floor got wet. Great to have aircon - huge help in high humidity. TV remote didn't work, even after new batteries. Hard bed, just thin mattress on board.
Great location - right opposite main station. Also buses right outside, very convenient.
Breakfast across the road in main hotel - not great.
Not a bad place, would stay again..

Leisure Self

10/10

Exceptional

21 Jan 2026

Vahy

One of the best experiences we had at this hotel .all reception staff very good at their jobs . The hotel is 100 feet from the MRT Clarks Quay exit E . We stayed 11 days and all was clean and great . Hotel is central location to activities and Marina .

Leisure Family

6/10

Pleasant

20 Jan 2026

Ronald

Apart from being very small, it was adequate for 1 person

Self

8/10

Excellent

18 Jan 2026

Melanie

Very conveniently located to the quay and walking to Chinatown or to the harbour. Also metro station just across the street.

Leisure Family

10/10

Exceptional

02 Jan 2026

Carol

A cute little boutique hotel that has a 10-star rating for location. The MTR and bus stop is right outside the door and navigating the transit system was so easy. The location was also perfect for walking in all directions to get to different sites and areas.

Leisure Partner

2/10

Poor

01 Jan 2026

Minnie Liza

Place very outdated and rundown,smelly and dirty,needs a lot of work.not worth on what we paid of.

8/10

Excellent

25 Nov 2025

Catherine

Room was alright, small but expected that. Still comfortable. Bathroom was larger than expected.

Partner

6/10

Pleasant

18 Nov 2025

Monteen

Just an average, 2 star hotel. Nothing fancy. The rooms themselves were small. It was like the bathroom was made to fit the bed and thats it. Just a small entry way, bed, bathroom. No real room beyond that.

Partner

10/10

Exceptional

07 Nov 2025

Lendel

Clean room
Friendly staff
Center of everything

Business_and_leisure Family

10/10

Exceptional

21 Sep 2025

Iain

Central location. Bit dated but for exploring Singapore was centrally located close to buses and mrt. Would stay again.

Leisure Family

8/10

Excellent

04 Sep 2025

Noeleen Gay

Small but handy

Room was small but was all we needed for 1 night stay. The service was very good and we felt very welcomed. The area was close to transport and Chinatown. Easy walk to Marina Bay lagoon which we walked around. Comfortable bed.

Partner

10/10

Exceptional

11 Aug 2025

Sundar Raman

The hotel is right next to the MRT and food options are in walkable areas. If you are travelling with kids, may not be the best place. They may not have tge space to walk around and hotel just opens to the street.

Leisure Self

8/10

Excellent

04 Aug 2025

john

So close to everything you need

Leisure Partner

10/10

Exceptional

26 Jul 2025

Jason

Claire is extremely nice and friendly.

Family

2/10

Poor

16 Jul 2025

Khulan

Very dirty

Friends_and_family Family

8/10

Excellent

15 Jul 2025

Sue

across rd from rail

Leisure Family

6/10

Pleasant

16 Jun 2025

Evangeline

Like: the hotel is close to everything
Dislike : when we first got into the room the smell of the room,the hallway and the elevator smells like strong chemicals and the air-conditioned takes time to cool the room.No ventilation ,after they cleaned the room they should let the air circulate so when the guests check in at least the smell is not too strong .If you have sensitive smell this hotel is not for you.Staff are nice.

Leisure Family

6/10

Pleasant

24 Mar 2025

SIEW PENG

Bad admin mgmt although service staff are friendly

The booking mentioned my card will not be charged, only for reservation purpose, the guest will make his payment himself. Yet the hotel told the guest payment already settled with the card used for booking, then the guest thought since it is settled and checked out. This is not right!

Business

2/10

Poor

05 Mar 2025

Mark

Very horrible hotel

6/10

Pleasant

28 Feb 2025

Alpha

Clean

Business

10/10

Exceptional

20 Feb 2025

Sue

Absolutely beautiful. The people they're so friendly and helpful and kind

Leisure Self

8/10

Excellent

02 Feb 2025

KEVIN

Convenient location and helpful staff

6/10

Pleasant

22 Jan 2025

Carla

Top location!! - 15 minutes by foot to Merlion, 2 minutes to Clarke Quay and Boat Quay.

The rooms were clean, but the walls need a little painting or tapestry, a shower curtain, and more comfortable matresses.

If you don't want to spend much time in the room, it's good enough.

Leisure Family

4/10

Poor

27 Nov 2024

Ethan

Small room and dirty tiles

Leisure Partner

4/10

Poor

30 Oct 2024

James

Old and dumpy with good location

The property is old and dumpy. It's inexpensive and OK to sleep for one night. The location is good close to the river, and it has a nice roof top viewing area. But better to pay a little more and stay someplace else.

Friends_and_family Family

6/10

Pleasant

24 Oct 2024

Verified traveler

Small boutique hotel & practical stay

Property is quite run down despite the very kind service of reception staff to allow early check in and immediate attention to door lock issue and food stalls locations. There are several drawers to store items but need detailed cleaning of corners and wipe down of cabinet surfaces and bench seats. Many scuff marks on walls from wear & tear. Good tv channel selections and clear. Highly effective and rapid cool AC but grouting in bathroom wall and blinds need de- moulding. Good coolness in mini fridge but just a jug to hold drinking water and kettle for coffee and tea bags. Interesting 2x top loader washing machines and space to hang for drying in the open air on level 6 aided by the powerful warm air output from (the ventilation units?). Readily accessible by elevator and laundry powder available from reception. Bus stop to Chinatown shops and food places right outside hotel and Clarke Quay MRT is right across the other side via the overhead walk bridge and there’s a mall there for retail and fast food after crossing over.

Self

2/10

Poor

24 Sep 2024

Kevin

Room was in dire need of decoration. Grubby, dirty and run down. Family next door with baby crying 24 x 7 didn’t help although appreciate this is not the hotels fault. Room had AC but rest of hotel was like a sauna.

Leisure Self

10/10

Exceptional

10 Sep 2024

Nicelyn

I enjoyed my 4 nights stay @ jayleen Hotel definitely recommended and will stay there againnin the future

Leisure Self

8/10

Excellent

19 May 2024

Jessica

Great location for a budget hotel. Can improve on quality of the beds, but for a short stay in Singapore it’s ok. Staff is very kind and helpful.

Leisure Family

4/10

Poor

08 Apr 2024

Sherry

the hotel needs a great renovation, bad smell like a mold.

4/10

Poor

26 Feb 2024

George

It is horrible to find and locate this property because the front door is being covered under the skywalk. You cannot find the sign of this hotel driving down the street. The hotel should consider placing a sign somewhere so that car passing through this area can locate the hotel. The hotel smell and the room is too tiny. We had an awful experience during our stay. The location is close to everything which is a plus.

Leisure Family

6/10

Pleasant

15 Feb 2024

Juan

Good location but the hotel in general is not in the best condition

Leisure Family_with_children

6/10

Pleasant

30 Dec 2023

Chooi wei

The blanket is so dirty with stain

Friends_and_family Family

10/10

Exceptional

19 Nov 2023

Eric

The staff was incredibly helpful. Gave some great travel recommendations. Amazing experience!

Leisure Friends

10/10

Exceptional

30 Sep 2023

Khoo

Overall, this hotel is a good option for who want to have a short stay in Singapore.

Leisure Friends

8/10

Excellent

16 Sep 2023

Quoc

The rooms are small but pack all the amenities you need including a fridge, kettle, Wi-Fi, TV and bidet!
It's close to Clarke Quay which has a great night life and opposite a MRT/bus station so you can get anywhere.
Everything is close by too! I do mean EVERYTHING you would to visit in Singapore.
In contrast, I'm staying in a more expensive Hotel 81 right now, and it doesn't have half the amenities!

Leisure Self

4/10

Poor

02 Aug 2023

Amanda

2 star hotel, max

Old and outdated, ants everywhere, a/c unreliable, advertises laundry but couldn't use

Self

2/10

Poor

20 Jul 2023

John

Horrible

Give this one a miss unless there is nowhere to sleep in Singapore. Terrible. Place is run down and in poor state. Not easy to get to. double yellow line and even taxi cannot drop you in front of the hotel.

Business

10/10

Exceptional

28 May 2023

Abigail

This hotel is not 5 star but good value of your money the stuff all nice. The hoteli perfect for what we need.

2/10

Poor

05 May 2023

steve

We were shocked when we checked into this dirty, hotel with a broken air conditioner and spent an awful first night in the 30°C Singaporean heat.
In the morning, we were woken up by the construction site next door to the hotel with drilling and hammering. It looked like our room hadn't been cleaned at all before our check-in; greyish, spotty sheets and towels, hair, dirt and dust everywhere.
We complained about the issues to the managerbut received the same dirty room, even dirtier towels, greyish spotty sheets, no toilet paper, and found a rubbish bin on our bed! After a couple of days, we discovered that we had been bitten by bed bugs!!! My son was really scared to sleep there!
Our holiday was completely ruined in this hotel.
Staying for 9 nights, we didn't receive much room cleaning or changing of sheets, woken up every morning with the construction noise next door and bitten by bed bugs.
The shower had mouldy and dirty tiles and didn't have any curtains. After a couple of minutes of showering, it was creating a pool of water that was spilling over onto the toilet next to it. Not to mention the foul smelling body wash they provided. The wallpaper was ripped off and dirty. The safe was broken and wasn't mounmounted to anything. The beds are old, the pillows and mattresses are really hard, uncomfortable and smell old. Curtains were like crumpled paper coming off the hooks. The windows have dust and dirt. The laundry was disgusting and dirty. Driyers not working.

Leisure Family

2/10

Poor

04 Mar 2023

PEACHY

the room was dirty. there was sanitary pad wrap & trash on the counter when we first arrived. towels were stained. the bedsheets need to be bleached because they appeared dirty. overall, the room looked dated & dirty. pls remove this hotel from your SG Clean list because it’s not clean at all. even the hallways & elevator had trash on the floor. very frustrating & the construction noise was so bad that we had to leave earlier than planned.

Leisure Family

6/10

Pleasant

05 Jan 2023

Nathanael

The room was very basic and not very clean. Towels were stained, the floor was dirty and there was a cockroach running around the sink area. The chair and desk were dilapidated and old. The mattresses were as hard as rock.

Leisure Family_with_children

6/10

Pleasant

24 Dec 2022

Edward

Finding this property was a haste. The address listed was a law firm. Then the facility was located but there was more than one address. Eventually this road weary traveler found the bastion but without context to other Singapore accommodations it is hard to tell if these digs were adequate or average. The location near the quay, bay with its many activities and events with the accompanying crowds did make this a respite from the busyness.

Business_and_leisure Self

10/10

Exceptional

01 Nov 2022

David

Thus is a budget hotel and expectations should be adjusted accordingly. The staff are very helpful and make check in early and helpful with transportation.

Leisure Friends

6/10

Pleasant

31 Oct 2022

Zoltan

Location is pretty good, quality of the hotel is a bit rundown, walls were peeling, TV was broken (physical damage). Staff are nice and friendly.

Partner

10/10

Exceptional

01 Apr 2020

Verified traveler

IT Was just right for us staying for just a ciople of nights enjoyed our stay very much staff very helpful location usful for us.

Partner

6/10

Pleasant

02 Jan 2020

Vicki

Plenty of room as i was in disabled room, but bedding was torn, and the pillows were like rocks. Staff were very helpful getting me a taxi to airport. Lucky i had plenty of time! It took 3 calls before they finally got me an uber. I thank them for that.

Self

4/10

Poor

22 Aug 2019

Verified traveler

Staff are really friendly and accommodating.
What was disappointing was that the photos and description does not match relaaity. Thus, this hotel was not worth the money you may for a room. Also the wifi wouldn’t work in the room and only in reception.
My advice spend an extra $20 and live it up in a luxury hotel in Singapore.

Friends_and_family Family

8/10

Excellent

28 Jul 2019

H

Don't expect a five star hotel, but this place really gives value for money. The hotel is very well located (very close to interesting things to see and metro station), employees were helpful, nice breakfast, properly functioning airco system and nice bath room.
The room was a bit small.

Business_and_leisure Partner

10/10

Exceptional

20 Jul 2019

SY

Good location and nice hotel

Business_and_leisure Self

8/10

Excellent

23 Apr 2019

Verified traveler

Bit dated, decor needs freshening up somewhat. Excellent location, friendly staff

Leisure Partner

10/10

Exceptional

20 Feb 2019

Verified traveler

Great location! Especially loved the Clarke Quay area. The staff were friendly & very helpful. The breakfast was splendid!

Leisure Partner

8/10

Excellent

16 Feb 2019

Verified traveler

The staff were very friendly. The hotel was well situated for sight seeing.

Leisure Self

6/10

Pleasant

03 Jan 2019

Verified traveler

small rooms in an old hotel.

What I wish I knew was that the rooms are very small. I booked three rooms for six people, and I was hoping to get a rollaway bed for the third room for my two boys. However, this request was denied by the hotel manager because \"the room is too small to accommodate an extra bed\". I ended up having to pay for another room (4 rooms total), at $101 US dollars each, which is very pricey for a very small room in an small and older hotel. Even though the rooms were clean, I was given bath towels with holes in them, and they were very thin due to too many uses. Anther thing I was not ready for was the fact that the shower and toilet were crammed together in a very small area without any division between them, similar to a motor home situation. And, the breakfast buffet was in another sister hotel, a few minutes walk. The food was decent.

Family

10/10

Exceptional

01 Jan 2019

Verified traveler

very tiny room, but otherwise very pleasant.
staff very nice.

2/10

Poor

19 Dec 2018

Johnnie

Never ever

The MRT station is literally across the street. That is the only thing positive about the experience.

The room was full of bugs. I kept all belongings hung so as to not accidentally bring any critters home.

The shower didn't have any hot water on my 2nd nights stay.

Too many alternatives in the area. Never again.

8/10

Excellent

21 Oct 2018

Jane White

Great location , great staff!

In a great central location. The room was small but clean and comfortable and the staff were very helpful and welcoming

Partner

8/10

Excellent

13 Oct 2018

Verified traveler

Cleab, quiet,, comfortable, convenient.

6/10

Pleasant

29 Aug 2018

Anna

Amazing location but the hotel is very average

Amazing location but the hotel itself is tired and needs a revamp. The biggest downside for me was the lack of cleanliness - the room was not very clean when we checked in and wasn’t properly cleaned during our 4 night stay. On a brighter side the staff are friendly and helpful and the breakfast was good.

Partner

2/10

Poor

12 Jun 2018

Verified traveler

Terrible

Never again. Terrible room, hardly fits suitcase. Building works below window started at 11 pm all night

6/10

Pleasant

14 May 2018

Cathy

close to MRT station, but room space was less than expect. They didn't post the updated information about the laundry, the dryer was broken but no notice. the washer is old and not function well which made mu last night more stressful about cleaning the clothes. The staff was helpful. the distance of breakfast location was acceptable. The food was ok.

6/10

Pleasant

30 Apr 2018

kimiho34

Good location

Only 1 minute from Clark Key station.If you don't mind room size( relatively small ), it is recommendable. Please note that only VisaMaster can be used.

8/10

Excellent

25 Apr 2018

Verified traveler

Great location, bit dated

Have stayed here a few times, killer location opp Clarke Quay MRT. Place is pretty dated and could do with some work. Comfortable enough rooms, but nothing special.

8/10

Excellent

14 Apr 2018

Ken

Small room but adequate clean, nice breakie and great location

8/10

Excellent

12 Apr 2018

edwin

Avoid the small standard-sized room.

We knowingly booked the standard small room at a good rate. However, it was a mistake because the room was so small that the two of us were always in each other's way when not in bed. Concerning the queen sized bed, it was walled in on three sides. The only way to get in or out of it was to crawl in or out from the foot of the bed, not an easy task for older people. The tiny shower/toilet combo was difficult to manage. Water got all over everything and required a lot of wiping up. Recommendation, spend a few more bucks and go for a larger room!
On a brighter note, Anna, who was at the front desk, was wonderful! She was so helpful and such a delightful person. The breakfast was quite good.

Family

6/10

Pleasant

05 Apr 2018

SURINDER

Standard room tiny - no room for suitcase!

Found tiny bugs on floor, moved to another room (delux) . Great location, walking distance to Marina.

Partner

6/10

Pleasant

14 Mar 2018

Tommo

Well located economy hotel

Needed a cheap and cheerful hotel for a brief stop in Singapore. Wanted somewhere close to the travel hubs and Boat Quay.
Hotel rooms are tiny but adequate for solo travellers with 1-2 days to kill who don't want, or need, a high end hotel.
Staff are polite, friendly and efficient.
Breakfast is an 'experience', basic fare in a sister hotel, a sort of Chinese 'caff' - plenty of Chinese restaurant leftovers available to supplement the cereal, fruit and toast if you feel you need to top up your MSG levels.

6/10

Pleasant

10 Mar 2018

Robyn

Good location, but tiny room.

This hotel is right opposite Clark Quay MRT so that was very handy. The room is tiny, but there were a number of drawers for storage and room under the bed for luggage. The bathroom was tiny but clean and toiletries were supplied. The staff were very helpful with anything we asked about. The included breakfast is provided at their sister hotel around the corner and it is a buffet with some Asian food as well as European.

8/10

Excellent

21 Jan 2018

Ion

Try Jayleen!

Good!

Family

10/10

Exceptional

10 Jan 2018

Verified traveler

Good

Near foodcourt and mrt. Nice staff hotel

Family

4/10

Poor

08 Jan 2018

M

Budget hotel in great location

I didn't enjoy my stay in the hotel. The first room we stayed in was very very small and one quarter of the floor space was taken up by glass partition enclosure that was the shower/WC. After a few days the solar hot water system failed and we had no hot water for nearly 3 days. To their credit the staff moved us to a 'deluxe' room which had lukewarm water. I have to be honest and say it was not value for money. I have stayed at a better budget hotel nearby.

8/10

Excellent

30 Dec 2017

Ildiko

Really small room but OK for a short stay.

If you´re just looking for a bed in a convenient area, this hotel is excellent. Seems secure, and they accommodated our early arrival. The only downside is the really really tiny room and bathroom (you can shower and use the toilet at the same time, basically), but given it's Singapore, I think we can't fault them for that.

Partner

8/10

Excellent

12 Nov 2017

Singa stop over

location location location

near train bus Chinatown boat and Clarke quay, but bed and ac avverage,breakfast poor

8/10

Excellent

07 Nov 2017

Luis

Location, Location and Location

The hotel is very close to Clarke Quay and almost inside the MRT (Subway) station. Very friendly and helpful staff

6/10

Pleasant

27 Oct 2017

Verified traveler

tight space

Had a quick stay in an interior room that was definitely compact with little extra space for 2 travelers. High points: great location, good price (cannot specify) and good staff. Low point was that the room had hairs from previous guest throughout the room, otherwise clean. Compact bathroom was tight, but OK. Have stayed in area elsewhere before and would not rebook this hotel.

Family

6/10

Pleasant

24 Oct 2017

Verified traveler

Jay lees Clarke Quay Hotek

Location of the hotel is excellent, convenient to many attractions in Singapore. The size of the room was disappointing and much smaller than expected. The small size means that I would not recommend it to a friend.

Staff very helpful.

10/10

Exceptional

12 Oct 2017

Ian & Lee

Great for a couple of nights in Singapore

Lovely staff, looked after our bags after checkout and let us have a shower later in the evening before our onward flight.
Next to MRT if you want to explore and 2 mins walk to the Quays for bars and food. Perfect place to stay for a couple of nights to break the journey from France to NZ.
Definitely see you next year.

Family

6/10

Pleasant

03 Oct 2017

Shyam

OK. Rooms are small. I thought I had booked it with breakfast. However, looks like my requirement was not understod.

4/10

Poor

23 Aug 2017

Marsha

Don't waste your money on this one

This hotel is a rip-off. Priced as a good three star hotel, but rooms are on the level of a student hostel - small and cramped with minimal facilities, the hotel is on a busy street with a bus stop directly in front of your window. We had to keep the curtains closed all day. The staff did not pay attention to our request and was not helpful.

10/10

Exceptional

02 Jul 2017

Daniel

Singapore trip

Quirky little hotel opposite a metro station by the trendy Clark Quay area. Convenient location. Friendly staff. The room was compact but contained all the features one expects in a hotel. The breakfast is served in their nearby main hotel (2 mins walk away).
Overall, I liked it.

8/10

Excellent

11 Jun 2017

Verified traveler

Stay close to MRT

It is a very small room with a window into a narrow inner courtyard. Breakfast was over the street in a other hotel whose dining room wasn't fancy at all. But breakfast was ok. Fot a short trip to Singapure ok as very close to MRT station. You don't even get wet.

Partner

4/10

Poor

31 May 2017

Elizabeth

ABSOLUTE RUBBISH - IT'S INSULTING

As someone who has run their own BnB for 17 years I would rate the Jayleen Hotel as a 1star \"hostel\" at best. I have stayed at many hotels in my life and am staying at a 4 star hotel in Penang at present and if Jayleen is 3 star then this hotel in Penang is off the rating scale, or at least a 10 star hotel. Being in need of a walking stick I was not impressed having to walk to a sister hotel for breakfast in the heavy rain, nor was I enthralled with curtains that did not keep out the lights from the void that went down from our level on the 4th floor to the 1st. Perhaps if we had been given the city view room with a desk in it instead of a room no larger than my bathroom at home it might have had better amenities - I doubt it though. Breakfast was cold when we arrived for it, the coffee machine did not work, most of the dishes had not been replenished and the fruit juice was 70% cordial - not impressed at all. However the two desk clerks that we encountered were pleasant enough. If you are going to run a hotel it would be better if you are realistic when writing it up, perhaps even use the photos of that particular hotel instead of another one in your listings or even better still try not to make a silk purse out of a sow's ear.

Partner

8/10

Excellent

29 May 2017

Patika

Location, location, location..!

Our flt was delayed by a day. We checked in at 1am. Our friend at another hotel, had no place to go til noon. Night manager was kind enough to give us our queen room with a cot without extra charge.
If you spend very little time in your room but want a place that is clean, affordable, and close to everything--the Jayleen is the place!
Downside--solar water heater! Not sure if it was because it was raining and cloudy the day before but we had no hot water early morning. Not a big deal later in the day because weather is so hot/humid. Early morning--Burrrrrr.....

10/10

Exceptional

14 May 2017

Verified traveler

Great location, helpful staff

Cracking location. The manager was extremely helpful, even helping me with luggage out to a taxi on the busy main road. Breakfast was in the other building but only a short walk. Basic but plentiful. Will be back

8/10

Excellent

28 Apr 2017

Verified traveler

The hotel location is perfect, right next to MRT station, Chinatown,shopping malls, bus station. Service is nice and friendly, especially Mr. Lee guided us to the train station and was nice with my daughter. Hotel is clean and had all things you needed.
Cons: breakfast is not great and poor choices, shower taked a little time for hot water.
This is a budget hotel in the big city that I rated 4+.

Family

8/10

Excellent

18 Apr 2017

John

Very convenient

Hotel is a bit old. Most staff were helpful but not all.

8/10

Excellent

31 Mar 2017

Ian

All good

Partner

4/10

Poor

15 Mar 2017

Albertt

Good location downtown Singapore, but that's it!

Small room. Uncomfortable bed.

Breakfast is in another hotel a short walk away.

Taxis can't stop in front of hotel to drop you off or pick you up - it's a bus zone!

Tolerable if you're only staying overnight (I was) but for that there are cheaper options.

Won't stay here again.

10/10

Exceptional

12 Mar 2017

Kitti

A good velue hotel in the heart of Singapore

The hotel is perfect for short stay. The staff is extremely helpful with anything. Good location within walking distance of the Marina Bay and Chinatown and the metro station is just across the road. We would recommend this hotel to anyone.

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