Name: Furama City Centre
Address: 60 Eu Tong Sen Street, 23, Singapore, 059804, SG

Furama City Centre

Singapore · Singapore

60 Eu Tong Sen Street, 23View location

100 reviews shown

4/10

Poor

24 Jul 2026

Paul

Hotel a bit dated and in need of a an uplift. Currently in the process of improving the lifts. Unfortunately of 4 lifts only 1 was operational.

Rooms a descent size and had everything required eg toiletries, tea and coffee making. Hotel location was ok, near to China town and walking distance to a lot of places.

Friends_and_family Family

8/10

Excellent

20 Jul 2026

nicholas

Great staff rooms very nice and a good breakfast.

8/10

Excellent

16 Jul 2026

Gail

Great location & buffet breakfast. Great to see they are in the process of doing some much needed upgrades.
Staff were very helpful & friendly.
Good value for money.

Family_with_children

10/10

Exceptional

16 Jul 2026

Stephen

Breakfast was good

Family_with_children

6/10

Pleasant

16 Jul 2026

Raewyn

Overall the hotel feels a bit tired. On arrival the pool was undergoing maintenance and then there were issues with the lifts, stairs weren’t really an option when your on the 20th floor.
Breakfasts were good and we appreciated the late check out.
Hotel central to Chinatown.

Partner

8/10

Excellent

15 Jul 2026

Joshua

Breakfast was okay not much variety

Family_with_children

10/10

Exceptional

13 Jul 2026

Laura

Fabulous hotel in an excellent location. Close to China Town MRT and so easy to get around. Highly recommend!

Family_with_children

8/10

Excellent

11 Jul 2026

Trudi

Convenient location next to Chinatown easy to get around on the MRT and bus stops great for a family of five with a connecting room

Family_with_children

6/10

Pleasant

09 Jul 2026

Christopher

Good location, hotel ok just bit old, buffet breakfast nice. Staff helpful but not overly friendly

Partner

10/10

Exceptional

08 Jul 2026

Dan

Great hotel, excellent location, staff super helpful, our room had been recently renovated on 6th floor overlooking pool.

Friends_and_family Family

10/10

Exceptional

06 Jul 2026

Robert

Breakfast was excellent. lifts were very slow

Partner

10/10

Exceptional

05 Jul 2026

Kittichai

Nice and friendly staff. Very convenient.

4/10

Poor

03 Jul 2026

Dylan

We booked the executive suite rooms thinking it was going to be heaps better than a normal room. It was old and the shower head wouldn't move so it made it a pain to shower. And windows really dirty ( smudged ) all over it. And the lifts also were inconvenient as 2 lifts were down for maintenance and was big wanting times as they were always full so would have to wait for the same lift to take people to their floors and come back to pick us up

Partner

10/10

Exceptional

03 Jul 2026

Robyn

This hotel is in a fabulous location and has direct access by walkways over the road to both streets, one side Chinatown, the other towards Clarke Quay, five minutes walk away. Highly recommend this hotel for anyone wanting to explore Singapore.

Partner

8/10

Excellent

28 Jun 2026

Peter

I had a very postive stay at Furama City Centre Singapore. The location is excellent, with easy access to Chinatown, public transport and many great food options within walking distance. The room was clean, comfortable, and well maintained, and the staff were friendly, welcoming and always happy to help. The breakfast offered a good variety of choices, making it a great way to start the day, Overall, the hotel provided great value for money, and I would happily stay here again on my next visit to Singapore.

Self

10/10

Exceptional

27 Jun 2026

April

Our executive room on 17th floor was quiet with no corridor noise. Bed very comfy and facilities good. One of the main windows was blown, obscuring the views. The hotel is in good condition but there are areas that need updating or repair. Only 2 lifts running created queues and delays.
Confusion regarding breakfasts as one person told us to sit in the executive area and order off a limited menu. Other members of staff were puzzled why we were there!
Could we not have just gone to the buffet ?
Well placed for getting around the city on the inter connecting bridges out of the heat and rain, the local underground transport and the main sights.

Partner

8/10

Excellent

25 Jun 2026

Shirley

All the lifts broke down the day we arrived.
Had to us staff alternative lifts and long waits to use them.
Hopefully you by next visit will be fixed.

Partner

6/10

Pleasant

19 Jun 2026

Hugh

I didn't like that our room had no natural light. The location is excellent.

Partner

8/10

Excellent

18 Jun 2026

Ezra

The room was good and the area was nice. The staff was really helpful

Family

10/10

Exceptional

10 Jun 2026

David

Great location with everything in walking distance.......MTR, food centres, shopping, convenience stores, Chinatown.
Excellent friendly and welcoming staff.

Partner

8/10

Excellent

10 Jun 2026

Kerry

Nice hotel overall, clean room, nice choice at breakfast, you can fill up water bottles on your floor which was so good, staff were accommodating most of the time A sign needs to be put up downstairs when not there saying back in 5,10,15,20 mins whatever it maybe. I found it frustrating when wanting a taxi or to ask questions esp the times I was sent downstairs from upstairs and no one was at desk. in saying that it did get me using the MRT which is very interesting and it would be awesome to do once you learn it and I saved money not using taxis so often. There was one lady upstairs that was friendly and obliging which was nice.
Hotel is a 10 min walk from Clarke Quay and close to the bus including hop on hop off bus stops, money exchanges, massages, MRT and Chinatown, so many shops including grocery over the road which you can use the walk bridge to get over, OH you have food galore everywhere too. Would definitely stay again

Self

10/10

Exceptional

08 Jun 2026

Luisito

The place is conveniently located close to everything. Nice place to stay specially with kids

Family_with_children

10/10

Exceptional

03 Jun 2026

Sandra Lin

The hotel is particularly well located. Access to the local MRT and bus is excellent. It was a few minutes walk to three shopping centres which offered a great choice of places to shop, eat and browse.

My room was well maintained, clean and very comfortable. The air conditioning was perfect particularly after a very hot day sightseeing.

The hotel staff are very helpful and friendly.

Self

10/10

Exceptional

03 Jun 2026

Carol

Location is great. Easy excess to 2 mrt lines just beside next building.
Staff team are friendly & providing professional service.
Room very clean n render service upon requested.
Will recommend others this hotel.

Family

8/10

Excellent

01 Jun 2026

David

Very good location for public transportation, shopping and dining

Friends_and_family Family

8/10

Excellent

01 Jun 2026

Anita

Hotel was great. Staff were very polite. Please acknowledge them and say hello. Their faces light up when you talk to them. Great position for access to trains etc. Breakfast was great. Nice choice of dishes. Pool was refreshing. Air con was a godsend for the climate.

Partner

10/10

Exceptional

30 May 2026

Jessica

Great location with a mall across the road which has lots of places to eat in it and lots of shops too. The hotel was well looked after and we had a lovely large room which was very quiet and the A/C was excellent as Singapore is very hot. Both the subway and hop on hop off site seeing bus were very easy to use.

Partner

6/10

Pleasant

27 May 2026

CONNIE

Location was good, breakfast was good for the price but only 2 out of the 4 elevators were working which some days were a long line to get back to your room.
Hotel is advertised as 4 * but really is a 3*. Looks a bit tired and run down.

Family_with_children

6/10

Pleasant

26 May 2026

Georgia

Small rooms, not very much of a view. Bed was comfortable enough. Place was just a bit run down.

Partner

8/10

Excellent

24 May 2026

Terence

Stayed before because of location. Just know you are beside People’s Park center, which is an old establishment, showcasing Singapore of yesteryear. The hotel itself boasts shops but these shops sell Chinese statues and massages that a foreigner would likely find little interest in. We stayed for a week and requested the upgraded room. It’s nicer overall but construction is shoddy. The heavy glass bathroom room was sagging as the top hinge was crooked. The glass door lock was broken the latch missing. Closing it required forceful push as the bottom scrapped the floor. The vanity faucet unit was also loose and not securely installed. Again, this is an upgraded room. But overall, the family suite was spacious for Singapore standards with 2 separate a/c control units. Lots of outlets to charge devices. Kitchenware and microwave were handy. We didn’t have small children so didn’t bother requesting another room. We did enjoy the buffet at Tiffany’s. Make sure to use the 50% lunch coupon if available. In the future we will consider neighboring hotels like Royal Park Collection, Robertson CQ, Paradox and Mercure. They are all a coupe of blocks of each other and all seem newer. Thanks for reading.

Family

10/10

Exceptional

23 May 2026

Nehemelyn

Highly recommended

Family_with_children

10/10

Exceptional

21 May 2026

Neil

No stress, smooth check in. The frontdesk staff NINA was kind, and professional when helping us in out check in process. The hotel was situated perfectly in the middle of lots of coffee shops, stores, shopping mall and eateries. I love this hotel.

Family_with_children

8/10

Excellent

19 May 2026

Sharon

Rooms need to be updated.
Breakfast was awesome, a huge selection.
Staff where wonderful.

Family

10/10

Exceptional

12 May 2026

SANG HEE

All good
Very polite and kind receptionist
Room was clean , comfortable bed and good showers
Nice city view

Partner

8/10

Excellent

10 May 2026

Louise

The hotel location is amazing, right in the heart of it all. The first room they put us in was not great damp smell, really poor view. However after asking for a change of room Aiden put us in room 1908 what a change, clean comfortable, and great view definitely made our stay. The lift areas are a little dated and could do with a refresh, breakfast at Tiffany’s was good, and hit the spot every morning especially the omelette station. Easy access for grab and taxis to pick you up. Would definitely stay again thanks to Aiden, and as a location don’t think you could beat it.

Partner

8/10

Excellent

10 May 2026

Marion

The hotel is very well located. The pool is great and very welcome. The breakfast is outstanding and excellent value for money. The staff are helpful. The hotel is a little dated and tired in places but well maintained and looked after.

Family

8/10

Excellent

10 May 2026

Jacquelyn

Room a bit small, but very convenient to Chinatown MRT station and shope, restaurants and a supermarket close by.

Staff were very friendly and helpful.
No towels in the room when we arrived, but they brought them very quickly.
No information about breakfast etc at hotel. Written info would have been good. We ate at shopping centre close by.
The pool looked lovely.

Partner

10/10

Exceptional

08 May 2026

Trestram

Very pleased with all the vacillates including the buffet breakfast.

Partner

10/10

Exceptional

07 May 2026

Campbell

Great location
Handy to the train stations and close to Chinatown malls and food outlets

Self

4/10

Poor

07 May 2026

Ryan

The location is great. I'll give them that. But honestly? That's about the only thing that went right.

They've switched to cleaning rooms every 3 days, which is fine, but if you're going to do that, at least do it properly. Dirty towels just sitting there, food left outside room doors overnight, the whole corridor smelling like last night's takeaway. And when the cleaners did finally show up, it was around 6pm, right when you're trying to wind down and get dinner sorted. Not ideal.

Breakfast was a bit of a mess too. The menu wasn't great to begin with, but the real issue was constantly waiting around for clean plates and mugs because there just weren't enough of them. Not exactly a relaxing start to the day.

But the worst part, During a bit of rough weather, our room started leaking. Actually leaking. Water coming in through the window seal. That's not a minor inconvenience that's a maintenance issue that should never happen to a paying guest.

Save yourself the hassle and look elsewhere. The location is nice but it's not worth it.

Family_with_children

10/10

Exceptional

05 May 2026

Christie

Value for money very good breakfast executive room very nice and staff excellent

6/10

Pleasant

04 May 2026

Luisa

sink is clogged and no housekeeping for 3 days is not good

Towels are stingy and dirty
Jimmy the concierge guy is cool and very helpful

Family

8/10

Excellent

04 May 2026

Aaron

Aircon worked to keep cool room view was great a little older hotel but easy check in and staff that were friendly. Would stay again

Partner

10/10

Exceptional

02 May 2026

Janiene

Great stay close to everything had a lovely time

Self

8/10

Excellent

30 Apr 2026

Janiene

Great location mrt at door. Had fabulous experience with staff going out of there way. Very comfortable rooms all with bath tub (done see that Very often)

Self

10/10

Exceptional

28 Apr 2026

Steven

Great 4 day stay, accessible for bus and underground. Room was clean but furnishings outdated and worn. Good pool area and laundry. Breakfast was ample and was open until 10 am which I liked. We booked an executive suite and enjoyed the complimentary drink and nibbles which enabled us to relax and chat with other travellers. Ivy really was a gem and looked after us well. We booked a taxi for early transfer to the airport, excellent service. Would stay here again.

Partner

2/10

Poor

28 Apr 2026

Steven

Room tv did not work on entering the room round controller all disconnected Also they only change lines every three days not informed of this Bath not functioning taps not connected

Self

6/10

Pleasant

24 Apr 2026

Alan

None

Partner

10/10

Exceptional

24 Apr 2026

Larry

Water in shower was cold. Room could do with a good dusting

Partner

10/10

Exceptional

23 Apr 2026

Janet

The hotel is in a very convenient location for exploring. It's next to an MRT station but you can walk everywhere. The rooms are clean and comfy and mine had a lovely view towards to bay. It was my fourth time there and I'd definitely go back, but take your own conditioner, there was only shampoo!! It's excellent value for what you get

Self

6/10

Pleasant

23 Apr 2026

Ryan

The hotel lobby was great. The receptionist was polite but not super friendly. But then provided a great opportunity based on our situation.
The rooms were well equipped, but they need to be upgraded. Paint missing, cracks etc just need a bit of TLC.

Friends_and_family Family

8/10

Excellent

22 Apr 2026

Jeffrey

Breakfast is good with omelet station. No pork selection.

Family

10/10

Exceptional

21 Apr 2026

Michael

Great location

10/10

Exceptional

20 Apr 2026

brent

Nice room

4/10

Poor

20 Apr 2026

Blas

Front desk staff were very nice very helpful and accomodating. The problem is it is stink like moldy smell and cigarettes smell that will greet you when you get off the elevator. Rooms need renovations.

Family_with_children

10/10

Exceptional

19 Apr 2026

Andres

Great location. Staff was very helpful

Partner

10/10

Exceptional

18 Apr 2026

Kathleen Jean

Fantastic accommodation. Excellent amenities and helpful staff. Loved it.

Family

10/10

Exceptional

16 Apr 2026

Justine

Breakfast was great, everyone was friendly and helpful through out the hotel. Room seemed a little dated, was clean but mirrors a little smeary, other than that was a lovely stay and great location. Would stay again

Friends_and_family Family

8/10

Excellent

15 Apr 2026

Lisa

Room was average size. Room clean but not bathroom. Staff was friendly.Walking distance to Chinatown & Clarke Quay.
Buffet beakfast downstairs not recommended. Some food didn't feel fresh.
Overall was pleasant trip.

Family

10/10

Exceptional

15 Apr 2026

Denver

Breakfast offering was perfect.

10/10

Exceptional

13 Apr 2026

Ina

Beds and breakfast were good and we loved the location virtually in Chinatown and with MRT and busses around the corner

Family

4/10

Poor

13 Apr 2026

Raul

Old old old

Friends_and_family Family

10/10

Exceptional

11 Apr 2026

Mark

Great location, also you can pay for a late checkout if flying at night.

Family_with_children

10/10

Exceptional

08 Apr 2026

Celina

Great breakfast buffet. Connected bridges were very convenient in hot humid Singapore weather. Our room's hair dryer was a little problem. It wasn't in the bathroom, but out at the desk. When using it, it was dangling in the air. Great location.

Friends_and_family Friends

10/10

Exceptional

04 Apr 2026

JEREMY

The buffet breakfast was wonderful, omelette cooked while you wait and good selection of western and eastern dishes.

10/10

Exceptional

03 Apr 2026

Paul

It was a really great hotel,staff were great room was clean

Partner

8/10

Excellent

03 Apr 2026

Dave

Rooms ok , air con loud

Partner

8/10

Excellent

01 Apr 2026

Yian

I requested for my room to be cleaned every other day to remove trash and replace towels. The hotel obliged and all went well.
The staff has been excellent. The hotel is very busy because of the great location. Front desk staff Reva was extremely pleasant and helpful. The concierge team, especially Raman and Rajah are excellent!

Family

10/10

Exceptional

30 Mar 2026

Raj

Nice and comfortable

10/10

Exceptional

29 Mar 2026

janusz

The hotel is ideally situated in the very centre of the city, with plenty to see on foot. The metro is only a two-minute walk away.

Partner

8/10

Excellent

29 Mar 2026

Robert

Breakfast had lots of choices. Extremely busy at 8 am.

Family

8/10

Excellent

28 Mar 2026

Amanda

Staff we friendly and helpful, buffet was delicious and a great range of food.
Unfortunately our bed was

8/10

Excellent

25 Mar 2026

Tony

Spacious rooms. Excellent location. Great value for money. Would definitely return to stay!!

Partner

6/10

Pleasant

24 Mar 2026

John

Did not use the pool, room on the 16th march 2026 was straight out of the 1980's the shower was , stand in an old bath , pull a plastic shower curtain around and use a hand held shower head , walls we painted probably over covid by someone not a painter , i was not impressed . In the lift it listed as an executive suite, getting out of the lift we were confronted with construction work 2 rooms away . Why would they put us in that room.

Partner

6/10

Pleasant

24 Mar 2026

John

did not use the pool

Partner

10/10

Exceptional

24 Mar 2026

Valentin Gabriel

Amazing staff location and services! We definitely recommend this hotel! Thank you for hosting us!

Partner

10/10

Exceptional

22 Mar 2026

Julie

Furama city centre was in a very good location, close by to the MRT (we took the train and it meant only 1 transfer and a lot of sitting, which we appreciated) and in the heart of Chinatown, which meant a lot of shopping and food options as well. There were lots of amenities on site and the staff were very helpful. The AC was also really good in our room! There wasn't much noise coming from outside either. I'd stay here again if I had the chance to visit Singapore again.

Friends

4/10

Poor

22 Mar 2026

Janne

The pool is not suitable for disability people. The steps are not good. Our first room was terrible. The bathroom terrible and the TV didnt work. We reported the tv on our first day and it wasnt checked till the next day and we were given another room which was good. Almost the same as the one I stayed in back in november 35. Unfortunstely we only had 1 night in the good room.

Family

8/10

Excellent

21 Mar 2026

Laurel

This hotel is dated but if you are looking for a budget friendly hotel, this is your go to. The linens are clean, the buffet for breakfast was great and had many options and the staff were friendly and efficient! Ray in the executive club bar at happy hour was so amazing and kept your glass filled at the same time as being friendly and helpful with directions for the go to places.

Partner

8/10

Excellent

21 Mar 2026

Gavin

The hotel is very well located for access to buses and the MRT(the trains). The hotel has an excellent pool which is a bonus, allowing a pleasant way to relax after a day of exploring. The staff were courteous and our room was pleasant.

8/10

Excellent

20 Mar 2026

roger

The place is old but clean and good location

Partner

8/10

Excellent

20 Mar 2026

Keith

Very little bar and restaurant facilities available at this hotel.

Partner

6/10

Pleasant

18 Mar 2026

Tamarrah

Staff were rude at check in, hotel was good location

6/10

Pleasant

17 Mar 2026

Sonny

Location is good for MRT access and food/attraction. That's about it. Rooms are pretty basic, not much for amenities. Also be aware that they only will do housekeeping every 3 days, so expect to re-use all your towels, which will be forever damp due to not being able to dry fully in the room. Also our bedsheets had a noticeable stain on them when we check in, staff did not do anything for it. Housekeeping also did not change out our bed sheets even once during the entire 6 night stay, even after requested. Keep expectations low here when it comes to service.

Partner

10/10

Exceptional

16 Mar 2026

Grazyna

Great location. Comfortable rooms and kitchen. Very friendly Great location. Comfortable rooms and kitchen. Very friendly staff..

6/10

Pleasant

15 Mar 2026

Brad

The rooms are clean but could desperately use a new paint job and some new dry-wall. Everything is rather sparse. You don't get a bottle of water and need to fill a carafe up down the hall. The carafe is larger than the dispenser though and the water pressure very low, so you stand there for 3 minutes holding the carafe as it slowly fills. No top is provided for the carafe. They clean rooms on a 3 day rotation, so if you miss your day because you have a \"do not disturb\" sign on your door, they won't be back for 3 more days.

The showers sre terrible when it comes to regulating the temperature of the water. It is very slow to adjust (about 2 minutes) and it just gets hotter and hotter until it is scalding.

The restaurant, lobby and lounge areas are fine.

It is well located with plethora of shops and restaurants ranging from haute-cuisine food and designer shops, to very low priced stores and local food stalls in the plaza where you can get a meal for 5 Singaporan dollars. Take note of themprices though as in some local shops and restaurants, there is local and tourist pricing. If you tire of thenlocal fare, there is a Burger King, McDonalds, and Kentucky Fried Chiken across the street. A note about KFC, the chicken pieces are a lot larger than.in North America.

Self

8/10

Excellent

14 Mar 2026

Franca

Very central to everything . Transport , shops , eateries , all walking distance Staff are so helpful and friendly. Rooms need to be cleaned more regularly. Smell of mould in our room was very strong . Loose PowerPoints , potential to be dangerous. The pool area was a disappointment.

10/10

Exceptional

12 Mar 2026

Thomas

Good location, close to the Chinatown district and within 10-15 mins walk of a few good hawker centres. Also has a mall close by which is a 2 min walk from the lobby, via an undercover footbridge (with a small amount of steps).

Room size was good and very clean.

We stayed with a toddler and they provided a cot.

Family_with_children

8/10

Excellent

12 Mar 2026

Alison

Great location, great staff. I found the beds too hard for me.

Family_with_children

10/10

Exceptional

11 Mar 2026

Donald

A great place to stay. China Town at your doorstep, Clarke Key a 20 min walk away and the MRT just a 10 min.

10/10

Exceptional

10 Mar 2026

William

Everything was perfect, the air conditioning worked like it should and the pool was nice for a mid afternoon swim.

10/10

Exceptional

07 Mar 2026

Blagovesta

Great pool with a view. Clean room.

Friends

8/10

Excellent

07 Mar 2026

NICHOLAS

Yes

Partner

10/10

Exceptional

06 Mar 2026

Geoffrey

Close to shops and chinatown

Friends

8/10

Excellent

03 Mar 2026

Colin

Great location , clean,attentive staff. Was upgraded to newly renovated room. Nothing like the photos of the room I booked . No storage,no desk, serviced every 3 days. No arm chair ,bed was very firm and uncomfortable,fridge was shoved into a small wooden cupboard with no ventilation did not get cold. In general it was a disappointment. All show and not practical ,single night stay ok. Extended not practical at all. Sorry guys it was a fail!!

Friends

10/10

Exceptional

02 Mar 2026

dominic

In the heart of China Town. Very nice & clean tourist hotel. Direct access to a shopping center/food court. Had a very nice stay ! The air conditioner is old model and can be very loud while sleeping at night !!

Partner

8/10

Excellent

28 Feb 2026

Chun Meng

Overall the stay (10 days) was pleasant. It's very convenient to shops and transports. However the hotel is a little outdated due to age as the bathroom needs serious attention as some of the seals are pealing off and leaking mainly on the floor.

Partner

10/10

Exceptional

28 Feb 2026

Thi Lai

Convenient place

Partner

10/10

Exceptional

28 Feb 2026

Malgorzata

6/10