Name: Hotel Gatsby by HappyCulture
Address: 36 Rue Des Freres Lumiere, 36, Chassieu, 69680, FR

10/10

Exceptional

10 Jul 2026

simon

Rooms were great. Food in the restaurant was excellent. Pool was good although the area around the pool could do with some fixing up. Reception staff were excellent.

Friends_and_family Family

8/10

Excellent

12 Jan 2026

Jack

Amenities and cleaning

Business

10/10

Exceptional

29 Dec 2025

Shaun

.

6/10

Pleasant

20 Dec 2025

Maria

Good accommodation for family stays with connecting rooms. OK breakfast buffet. Games room. Nice brasserie five minutes walk. Insects.

10/10

Exceptional

15 Sep 2025

Brendan

Nice and quiet hotel.

10/10

Exceptional

15 Aug 2025

charlotte

Nice hotel, staff lovely and very dog friendly, our dog is very gentle and was allowed everywhere we went in the hotel, including the breakfast room.
The room was nice, it had a sliding partition for our teenage daughter's privacy. Massive shame that the bar/restaurant was closed. Fantastic deep bath and comfy bed. Breakfast was very basic but still not bad and did have a decent selection... will definitely be coming back!

Friends_and_family Family

10/10

Exceptional

07 Jul 2025

Martin

Great hotel

10/10

Exceptional

22 Jun 2025

Pim

Nice vibe, clean rooms and nice activities!

Leisure Family_with_children

8/10

Excellent

26 Sep 2024

Stavros

Convenient and perfect for the price

Business_and_leisure Self

10/10

Exceptional

03 Sep 2024

Michael

Excellent

Leisure Family_with_children

8/10

Excellent

30 Aug 2024

Gabriella

A solid stay, good for one night.

Leisure Family

8/10

Excellent

24 Aug 2024

Nickie

Staff is wonderful. Overall property is great, has a lot of recreational amenities for kids and adults. Sufficient parking and room is spacious (family suite for family of 4).

It is in an industrial area so ensure your expectations are set. We knew that based on other reviews and were okay to do the 10-15 mins drive to restaurants, Boulangerie, grocery store and laundry services.

We also had dinner at a nearby restaurant (Sisi). Food was good but service was terrible. Worst service we had during our trip given we dined out every night in Nice, Annecy, Lyon and Chassieu. Good restaurants are plentiful in France. This place we could have skipped if I had know the service was so bad. They put us in the back of the restaurant next to the parking lot and kitchen given we had a reservation and there were available tables in the main patio area. Cannot help to think they were discriminating as we were the only minority in the restaurant. Just not a pleasant feeling and the waitress we had that evening was absolutely horrible. We had better service at McD.

Leisure Family

10/10

Exceptional

10 Aug 2024

Lanre

This was a great stay for a young family and a great stop over for our long drive. The family suite was spacious and clean. The pool, bowling, games room, table tennis were perfect to keep the kids entertained for hours. I wouldn’t recommend as a base to explore Lyon as it’s in the middle of an industrial estate and quite far out of the city centre. The lack of restaurant food wasn’t convenient, but the pizza served was nice and Uber eats delivered to the hotel.

Leisure Family

10/10

Exceptional

08 Aug 2024

David

Clean modern and perfect for a stop over

Leisure Friends

10/10

Exceptional

28 Jun 2024

Romain

Everything grear

10/10

Exceptional

22 Apr 2024

Ching

All good

Leisure Friends

8/10

Excellent

04 Apr 2024

Karla

We stayed here twice. Once at the start of a holiday and on the way home. It is currently under construction so dining room was closed during the first stay but this stay we had a nice breakfast in the morning before we left for the airport. Clean rooms and enough space for the 3 of us.

Leisure Friends

8/10

Excellent

04 Feb 2024

Alexander

We called in to drop a family member at LYS. Unlikely setting but once inside the reception was friendly and our rooms were comfortable and in good condition and fine for a short stay. Dinner and breakfast were good. Easy access to the airport and routes beyond.

Leisure Family

4/10

Poor

28 Sep 2023

Leon

No fridge and cost me 945 dollars for 2 rooms a night!! Give me Crown any day.

4/10

Poor

02 Apr 2023

Asim

Too hot and noisy building works. Nice theme hotel

Air conditioning was set to 19C and even if you reduced the temperature, it would reset back to 19C a few seconds later. There was a sign next to it saying it will set back to 19C if the room is not occupied to be eco-friendly. However, the duvet was thick and too warm. I had to remove the duvet and open the window, which made it noisy as the hotel is just off the main road.

There was also building work being done in the room directly above mine. The building works continued from about 2pm to 7.30pm on day 1 and started at 9am on day 2, and not even wait until 11am checkout time.

Overall, really uncomfortable stay with lack of consideration to have customers in rooms next to the building works. The hotel was not full, in fact it seemed empty based on the car park, bar and restaurant.

The restaurant only had pizzas on offer and they looked very dry. I looked around at other customers plates and all of them had cut off the very dry crusts. The pizza base was clearly not fresh.

The hotel decor is however amazing and well thought through, keeping to the 1920s Gatsby theme. The complimentary tea infusion drink in the lobby was refreshing. The staff were superb and very friendly and professional. The hotel was very clean. I just wish I could have slept.

Self

6/10

Pleasant

05 Dec 2022

Simon

Run down, dirty stained carpets, room was horrid

Business

6/10

Pleasant

26 Jul 2022

Benjamin

Restaurant and bar should be open

I think that a hotel claiming to be four stars shouldn't close its restaurant and bar all weekend. There is very little close by and we would have spent plenty had there been anything. We had an email saying the restaurant would be closed but that the bar would be open. In the event neither was availble. The bath was rather grotty in our room, bits of plaster peeling etc.

Friends_and_family Family

4/10

Poor

13 Feb 2022

Ilona

We chose this property as a stop over en route to the alps. We knew we would arrive quite late so specifically choose this hotel as it had a restaurant/ bar so we could feed the kids but when we got there they said the restaurant was not open that night and they couldn’t provide room service either, so we had to go back out late at night on the hunt for food and water. Not acceptable that even basic options or drinks could not be provided when they choose to close the restaurant. There were better hotel options available for the route we planed without catering, which we would have selected had we known.

Leisure Family_with_children

8/10

Excellent

09 Nov 2021

Patrick

Hallway carpet and common areas need attention

Leisure Family

6/10

Pleasant

23 Oct 2021

Colin

Nice hotel

Nice, convenient hotel, food in the restaurant is very good and staff lovely

Friends_and_family Family

10/10

Exceptional

01 Oct 2021

mario

Nice hôtel

It’s almost perfect.
At a walking distance from EuroExpo.
If you are not going to a fair, the area is not so interesting.
The price is a little high, but all hotels were fully booked !

Business

6/10

Pleasant

27 Jul 2021

Verified traveler

Small no clean swimming pool

Leisure Pet

8/10

Excellent

12 Jul 2020

Verified traveler

Would go there again

Good hotel for the price. Easy parking and friendly staff.

Partner

8/10

Excellent

29 Dec 2019

Clive

Great overnight stop to the Alps

Room and facilities were great.
Only a buffet dinner was available which was quite expensive.
Breakfast which was included in the room rate was very good.
Location was good for an overnight stop to the Alps as it is just off the motorway.

Friends_and_family Family

4/10

Poor

20 Dec 2019

Dea

Not a great experience

The hotel shuttle stops at 7PM and taxi from the airport was 50Euros. Room was very hot and the only solution the front desk could give was to open the window. The traffic and outside noise was awful. The room and hotel was very shabby (no chic).

Partner

10/10

Exceptional

04 Jul 2019

Claire

Great stay!

Hotel was very friendly and check in was quick and efficient!

Friends

6/10

Pleasant

04 Jul 2019

Christine

It is only 6km from stadium and a short taxi to the airport train station.

Leisure Partner

10/10

Exceptional

04 Jul 2019

Verified traveler

location bit out of way for going to bars restaurants etc more a business type hotel

Leisure Self

4/10

Poor

28 Aug 2018

MIEKO

Disappointed

This hotel is supposed to be 4 stars but I don’t agree with this rating. When we arrived at the hotel in the evening, we were told the restaurant was closed on the day, there were no where we could eat around the hotel apart from a hot dog van behind the hotel. I was also conned by a taxi they ordered for me so I reported it for their future customers but they didn’t treat it seriously. The staff don’t really speak good English as it stated on their website. The room quality was relatively similar to the picture on the website but I didn’t get service they offered on their website.

Family

8/10

Excellent

27 Jul 2018

Verified traveler

Comfortable stay!

We needed someplace close to the airport for an early morning flight and this hotel was very convenient. They even had a nice swimming pool though it was heated even on a warm July day.

Friends

4/10

Poor

24 May 2018

Verified traveler

Hotel was far for the city centre and lacked facilities. More of a 3 star then 4

4/10

Poor

07 Mar 2018

Verified traveler

Not a 4 * hotel.. Needs a good clean, dated.

This is not a 4* hotel. Rooms are dated and small. Construction going on the floor above, but I did complain and the noise stopped. They started working again at 7am!!. Should inform guests when booking that renovation work is going on the hotel. The bathroom was covered in hairs and the shower water does not drain away properly.

2/10

Poor

20 Feb 2018

Chapman

Worst Hotel I’ve Ever Stayed In

Lyon is terrible. Do not not come to this area or hotel unless you’re forced to. The hotel claims to have a restaurant but serves no food on weekends, except a 10 feet long buffet with two hot dishes for a miserable 25€. There is no food anywhere within 5 miles and there is no transport in that region. The hotel’s heat/radiator does not work and I was alternating between sweating and freezing. It is a 50€ taxi or 30€ Uber to downtown. You cannot find food, basic amenities, or even cigarettes anywhere nearby. The city is dead especially on weekends and this is the WORST hotel I’ve stayed in out of the last one hundred hotels in terms of experience. Avoid this city and avoid this property AT ALL COSTS. French staff tried to help but some of them are not helpful at all. I had a miserable three days and I am looking into writing in for a refund. This hotel is an utter ripoff.

Partner

10/10

Exceptional

01 Dec 2017

Karl

Excellent Hotel I would always recommend

I travel to this area very often and have stayed in many hotels in the region. This is my new number one for the area. The hotel is very different and has an interesting 'theme'. The staff are extremely helpful, friendly and knowledgeable.
My only comment is that it would be more suited to longer stays if they had a slightly wider choice of meals, but this is a very small point!

6/10

Pleasant

24 Aug 2017

Suzanne

Hotel was in the middle of nowhere.

No shops, no restaurant on site only a burger van in the backyard. Very poor facilities for such a rated hotel. The only saving grace was the breakfast, that was a large selection of produce to cater for everyone's tastes

6/10

Pleasant

23 Aug 2017

Rob

Great for Stop Off

The hotel is fine albeit a bit odd being based slightly half heartedly on the Great Gatsby. Restaurant was closed when we went so had to have a burger from a van which parks in their car park (good burger though).. Special mention must go to the barmaid who was on a different planet of rude, especially to the English.....all attempts to win her over were greeted with a snarl...She took pleasure in talking about me to a colleague / fellow guest with me standing in front off her...!!....All other staff were excellent, friendly helpful and smiley, so avoid the bar if you stay or pretend to be French..All else in the Hotel was fine, nice pool and everything clean and not tired. Slightly weird to have a 10 pin bowling alley in bar????..Bit noisy to say the least...excepting the misery behind the bar I would recommend as a stopover on way to Alps..

10/10

Exceptional

14 Aug 2017

Ed

Excellent family hotel

Booked a family room 2 adults and 1 teenager, comfortable beds and had a partition room with sliding door, Loved the outdoor pool, table tennis, games room and ten pin bowling. restaurant was closed for a month but temporary food truck in car park served amazing local burgers. Breakfast also very good and loved the bacon pancakes !

Family

8/10

Excellent

09 Aug 2017

Lee

Rainy day in Lyon

Great welcome, quick check in, good parking, room was ok but was a little small.
Bathroom was nice and comfortable bed.
Couldn't use swimming pool because of rain.
Breakfast was good but did get chocolate instead of coffee from machine.

Family

8/10

Excellent

27 Feb 2017

Barry

The hotel was nice, but a bit remote in location.

The hotel was nice but located in a remote area more suited to industry clients, as it is surrounded by factory's There was. no where to go out in the evening as most of the places for eating only open work hours for the local factory's.
Going into Lyon Centre via taxi is very costly 40 euros and dearer to return. So had to use a local bus and tramway system which took up an hour each way, although the service was regular it was a long way. The room was tiny with just about enough room to get round the bed and Fairley basic considering it was classed as 4 star.
The restaurant was pleasant as were the staff, but on one of the evenings it was a buffet set meal costing 25 Euros limited choice, and not expected as it didn't notify us of this and we expected to order from menu. Drink not included in the price. The pool and fitness suite mentioned were tiny, fitness suite had no weights..

Family

6/10

Pleasant

18 Jan 2017

John

Poor location to airport. Room unclean

8/10

Excellent

09 Oct 2016

Verified traveler

Not enough food choices.

The hotel is not near any restaurants and the food choices in the hotel are minimal.
The printer did not work to print out boarding passes.
On the other hand, the room was clean and a reasonable size.

8/10

Excellent

10 Aug 2016

John

Good hotel, good value.

Excellent value and service. Nice little pool. Friendly helpful staff, especially Ane and Theo.

8/10

Excellent

24 Jun 2016

alistair

close to airport and euros and major highway out

very happy here good rooms good food front desk staff excellent . only negative was quality of internet and lack of English speaking in restaurant..but def stay here

10/10

Exceptional

18 May 2016

Doreen

Great Hotel

Very good , the hotel was easy to get to and very clean just what we needed to use as a stepping stone to Venice.

Family

8/10

Excellent

17 Apr 2016

CK

Comfortable stay

Beds were clean and pillow food. Shower items good but didn't have conditioner? Nice bathroom. Wifi excellent. Breakfast menu, very nice (squeeze own juice), had games room with pool table, ten pin bowling, although not working at this time. Still liked the hotel,

10/10

Exceptional

15 Apr 2016

MM

excellent hotel

Good experience, except for the distance to the airport (see below)

8/10

Excellent

03 Sep 2015

Peter

Ideal stop over hotel

Clean and tidy rooms. We had 2 family rooms which were spacious and private. Very good breakfast selection and the pool area is very pleasant. Perfect for a stop over.

Family

8/10

Excellent

20 Aug 2015

J

Right Place , Wrong Time

The place is Deserted and lonely, no place to shop or eat , and have to travel a long way to get to any interesting sites. The buses only run every hour. The hotel staff were very hospitable even though there was a language barrier. The rooms were kept in decent condition and the rest of the hotel was acceptable considering the renovation work was going on and it was very loud and disturbing .

Family

2/10

Poor

07 Aug 2015

Tony

Smelly room

Building works going on directly under my bedroom that started at 9am and knocked off at 5.30pm, this was not notified at the time of booking.

The ac in the bedroom did not work.
The room was smelly and carpet sticky.
Totally unpleasant experience, I couldn't wait to leave

10/10

Exceptional

22 Jul 2015

Martin

Great business class hotel

located in an industrial area it is close to all amenities. downside is there is very limited choices for walking distance restaurants however the upside is the hotel restaurant is very good. I ate two meals there and would rate both of them as excellent. Good value for the money for both the hotel and the food

6/10

Pleasant

14 Jul 2015

Verified traveler

Dinner menu wasn't good, food wasn't good either! Staff were friendly and very helpful - upgraded to a better room when air conditioning didn't work in both rooms we had booked. It was very clean and as a stop-over hotel, it certainly served it's purpose. Pity the food and menu options let it down.

10/10

Exceptional

02 Jun 2015

Verified traveler

Great

This hotel is pretty far from the main parts of Lyon but it has such a nice set up inside. Comfortable and welcoming.

10/10

Exceptional

28 May 2015

mathilde

great rooms

the service was very good and we enjoyed dinner.

Family

8/10

Excellent

08 Apr 2015

Verified traveler

Friendly hotel!

Friendly hotel. We booked a family room which was 2 seperate rooms with their own private hallway, perfect! The rooms smelt a bit musty but were comfortable. The staff were very helpful and friendly and spoke good English.

Family

8/10

Excellent

06 Feb 2015

Simon

Great for access to Eurexpo

Very nice hotel, food is limited and drinks are expensive. Situated in an industrial estate so not much around.
Obviously great if your working/visiting Eurexpo!

6/10

Pleasant

14 Aug 2014

Verified traveler

Not the best in the area

Standard room was quite average, small and old style. Decided to upgrade to next level. Slightly bigger, brighter. Air conditionning was not great and a bit smelly. Restaurant is expensive.
Staff was always very nice though.

8/10

Excellent

07 Jul 2014

Verified traveler

Good value

Reasonable and well priced for a business stay. In an industrial area, so nothing much of interest in the area. Nice pool and decent restaurant. Limited restaurant on weekends though.

10/10

Exceptional

30 Jun 2014

Liz H.

Great place to stay!

The hotel was very nice. Everything was clean, modern, attractive decor, and comfortable. I have no complaints. It's in a slightly industrial area but close enough to anything you need. As a tourist I enjoyed going to the tourist sights but did not mind getting out of it at the end of the day. Staff was courteous and accommodating.

8/10

Excellent

27 Oct 2013

Tug

Does what it says on the tin

Nice clean hotel away from the main traffic routes

4/10

Poor

05 Aug 2013

Verified traveler

Unclean room

Surrounding area is industrial which wasn't a problem as not sight seeing. Hotel from the outside and certainly the restaurant was clean and plesant. No food available until the restaurant opened was not good and meant a walk to the local super market. Room was small but presentable although needed a good clean and hair was found on the carpet from previous occupant. This made me unclomfortable and the bed was itchy which made for a bad nights sleep. The gym is not good either wouldn't recommend tbh and wouldnt stay there again.

4/10

Poor

17 Jul 2026

Jean luc

Accueil pas top cela fait au moins 7 fois que nous séjournons dans cet hôtel avec mon papa qui est âgé et on a demandé de pouvoir profiter de la piscine après avoir rendu la chambre à 11h ils ont refusé ou demandé de payer 10€ par heure et par personne c est une honte
On etait très déçu c etait surtout pour faire profiter mon papa âge qui se sort jamais de chez lui et ils n ont rien voulu savoir
On n y retournera plus dommage
Petit dej pas super pas de fruits frais
Très moyen pour un 4 étoiles
La piscine etait trouble le premier jour
Très déçus de ce séjour très franchement

Friends_and_family Family

2/10

Poor

16 Jul 2026

Olivier

Lors de mon dernier séjour, il m’a été demandé de fournir une caution de 300 € pour obtenir la chambre. J’ai clairement exprimé mon désaccord. Le réceptionniste m’a alors confirmé qu’à titre commercial, cette caution ne serait finalement pas enregistrée. Pourtant, quelques instants après avoir quitté la réception, j’ai reçu une notification de ma banque m’informant qu’une empreinte bancaire de 300 € avait bien été effectuée. L’opération a donc été réalisée après que l’on m’a affirmé exactement le contraire, sans même m’en informer.

Cette caution est d’autant plus contestable qu’aucun état des lieux de la chambre n’est réalisé, ni à l’arrivée ni au départ. Je ne sais donc pas sur quels éléments objectifs l’établissement pourrait décider de conserver ou de prélever ultérieurement tout ou partie de cette somme. En l’absence de constat contradictoire, comment un client pourrait-il contester une éventuelle dégradation ou une facturation qui lui serait attribuée ?

Je m’interroge même sur la légalité d’une telle procédure : une empreinte bancaire enregistrée malgré mon désaccord, après m’avoir assuré qu’elle ne le serait pas, puis la possibilité d’un prélèvement ultérieur sans état des lieux ni procédure contradictoire clairement définie.

Au-delà du montant, c’est la méthode et le manque total de transparence qui sont inacceptables. Une simple explication claire et honnête aurait été préférable.

Cet établissement perd donc aujourd’hui un client fidèle.

Partner

10/10

Exceptional

15 Jul 2026

Delphine

Hôtel bien équipé, piscine, fontaine à eaux, jeux divers ….
Très propre avec un personnel bienveillant.
Je recommande

Partner

4/10

Poor

11 Jul 2026

Gitte

Hotellet lå i et industriområde, restauranten var lukket. Skulle køre et godt stykke til nærmeste restaurant. Poolen var lille og is kold, med ganske få liggestole. Morgenmaden var ok.

Friends_and_family Family

4/10

Poor

05 Jul 2026

Guillaume

Terrasse de la piscine toute cassée, eau trouble, restaurant et bar fermé, pas d’eau chaude dans les chambres. À fuir !!!

Partner

6/10

Pleasant

17 Jun 2026

lucie

Une chambre qui empeste la cigarette et le désodorisant bon marché heureusement j’ai pu changer pour bien mieux.
Ascenseurs sales c’est dommage car avec de l’entretien ça pourrait être sympa

Business

6/10

Pleasant

03 Jun 2026

Stephane

Pas d’échange de serviette en chambre.
Demande d’imprimer la facture d’hôtel, l’hôtesse ne le fait pas.
Repas sympa mais excessivement cher et peu copieux.
À conseiller j’en doute.
Cdt

Business Self

10/10

Exceptional

29 Apr 2026

VINCENT

Très bon séjour, très agreable

Self

10/10

Exceptional

24 Apr 2026

Tristan

Personnel très accueillant, Hôtel très propre, le petit déjeuner est très copieux.

Self

10/10

Exceptional

23 Apr 2026

jean paul

Hotel bien équipé, propre,personel accueillant,courtois et toujours a l'écoute.

Self

8/10

Excellent

23 Apr 2026

Eric

´personnel charmant
Chambre confortable

Self

8/10

Excellent

13 Apr 2026

Stella

Komfortable Betten, Fenster mit Verdunkelung Rollos, sehr gutes Frühstück, nettes Personal

Pet

10/10

Exceptional

27 Mar 2026

audrey

Personnel agréable et bienveillant.

Self

10/10

Exceptional

22 Mar 2026

catherine

Bon séjour
Personnel d’accueil agréable
Chambre et salle de bain de bonnes dimensions
Bonne literie

Partner

2/10

Poor

08 Mar 2026

Christian

En prenant une suite, je ne m attendais pas à avoir une salle de bain sans radiateur ni coton tige.....

10/10

Exceptional

24 Feb 2026

Yoni

Top

6/10

Pleasant

20 Feb 2026

NANCY

Chambre petite

8/10

Excellent

18 Feb 2026

Lionel

Chambre fonctionnelle est très conforme, personnel agréable et polyvalent.
Seul bémol le restaurant non ouvert le soir en fin de semaine :/

Self

10/10

Exceptional

13 Feb 2026

Olivier

parfait

8/10

Excellent

08 Feb 2026

Benoit

Bon hôtel d'étape (et de séminaire visiblement), bon accueil, chambre propre, bonne literie.

Partner

10/10

Exceptional

30 Jan 2026

Christine

Chambre impeccable, petit dejeuner varié, personnel très agréable.

Friends_and_family Family

8/10

Excellent

14 Jan 2026

Maxime

Froid dans la chambre.
Le chauffage ne fonctionnait pas

8/10

Excellent

11 Jan 2026

Frederic

Chambre impeccable sauf matelas pas très confortable

Partner

8/10

Excellent

05 Jan 2026

Patrick

Troisième séjour.
Très satisfait

Partner

8/10

Excellent

29 Dec 2025

FARID

Personnel agréable
Petit déjeuner sympathique
Hygiène satisfaisante
Isolation phonique médiocre
Literie passable

Friends_and_family Family

10/10

Exceptional

29 Dec 2025

Élodie

Très bel hôtel et restaurant

Business

10/10

Exceptional

23 Dec 2025

Enzo

Parfait

10/10

Exceptional

22 Dec 2025

Pauline

Très bel hôtel, super confortable. La chambre familiale est vraiment parfaite pour une famille de 4. Le petit déjeuner est exceptionnel. Et la salle de jeu un vrai plus. Dommage que nous ne soyons resté qu'une nuit, toute la famille a adoré

Friends_and_family Family

6/10

Pleasant

21 Dec 2025

olivier

Chambre impersonnelle, décoration standard. Pas de minibar, pas d’équipements de salle de bains. Pas de service de restauration sur place à notre arrivée. La vue sur le parking et la localisation en pleine ZAC, ne relèvent pas le niveau.

Friends_and_family Family

10/10

Exceptional

13 Dec 2025

Karim

Tres belle hotel :)) et petit dejeuner copieux et varié:)))

Business

8/10

Excellent

08 Dec 2025

Antonella

.