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Mercure Lyon Genas Eurexpo

Lyon · France

Rue Antoine PinayView location

8.4/10Excellent271 Reviews
Cleanliness8.8/108.8
Service8.4/108.4
Comfort8.4/108.4
Condition8.4/108.4
Location7.2/107.2
Neighborhood7.0/107.0
Amenities8.8/108.8
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  • Business hotels
  • Sustainability certification

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Mercure Lyon Genas Eurexpo

With its 78 rooms and 6 suites with private balcony or terrace, the Mercure Lyon Genas Eurexpo hotel has everything you need. Nestled in a lush setting, enjoy the swimming pool and fitness room.

Our three fully equipped lounges full of natural light are p erfect for seminars, cocktail parties and business meals. At our COTE restaurant, our chef offers elegant seasonal cuisine served in a modern, cozy setting with a summer terrace and bar lounge.

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Located in Genas, Mercure Lyon Genas Eurexpo is within a 10-minute drive of Groupama Stadium and Eurexpo Lyon. This hotel is 8.5 mi (13.8 km) from Bellecour Square and 9.2 mi (14.8 km) from Lyon National Opera.

Make yourself at home in one of the 84 guestrooms featuring free minibar items and LED televisions. Complimentary wired internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers.

Conveniences include phones, as well as safes and coffee/tea makers. Featured amenities include complimentary wired internet access, express check-in, and express check-out. Planning an event in Genas? This hotel has 753 square feet (70 square meters) of space consisting of conference space and 3 meeting rooms.

Free self parking is available onsite.

Popular amenities

Swimming Pool
Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Non-smoking
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 2:00 PM
Check-in until 12:00 PM
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

No rollaway/extra beds available Green Key (Foundation for Environmental Education) Professional property host/manager Pets allowed Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Contactless check-in is available Contactless check-out is available
Chain Specific Standards
Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels)

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • A tax is imposed by the city: EUR 2.20 per person, per night. This tax does not apply to children under 18 years of age.

    We have included all charges provided to us by the property.

  • You need to know
    • Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
    • The seasonal pool will be open from May to September.
    • One child 12 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • Contactless check-in and contactless check-out are available.
  • Special Instructions
    To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards and cash
    • Safety features at this property include a fire extinguisher
    • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Minimal age
    18
  • Optional fees
    • Fee for buffet breakfast: approximately EUR 19 per person
    • Pet fee: EUR 15 per pet, per week
    • Service animals are exempt from fees
    • Early check-in is available for a fee (subject to availability)

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    German

    English

    Italian

    French

    Spanish

Nearby attractions

Genas Karting 1.5 km / 0.9 mi
Genas Bowling 1.6 km / 1 mi
Eurexpo Lyon 4 km / 2.5 mi
Lyon-Chassieu Golf Club 4.2 km / 2.6 mi
Groupama Stadium 5.1 km / 3.2 mi
LDLC Arena 6.6 km / 4.1 mi
Le Grand Large 6.7 km / 4.1 mi
Fort Bron 7.3 km / 4.5 mi
Carre de Soie 7.7 km / 4.8 mi
Mini World Lyon 8 km / 5 mi
Theatre du Guignol de Lyon 8.8 km / 5.4 mi
Lyon-Villeurbanne Médipôle 9.2 km / 5.7 mi
Astroballe 9.6 km / 5.9 mi
Hippodrome Bron-Parilly 11 km / 6.8 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 84
  • Number of floors (main building): 4
  • Suites: 6
  • Family rooms
  • Accessible rooms: 3
  • Connecting rooms
  • hotel
  • Bus/Train station
  • Nearest Bus / Metro Stop
  • Airport
  • Small pets allowed (under 5 kg)Extra charge
  • Wheelchair-accessible
Show 47 more facilities & services
  • Car park
  • Electric vehicle charging stationExtra charge
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wired Internet
  • Wi-fiExtra charge
  • Car hireExtra charge
  • Airport ShuttleExtra charge
  • Room serviceExtra charge
  • Laundry service
  • 24-hour securityExtra charge
  • Bellboy serviceExtra charge
  • Air conditioning in public areas
  • Smoke detector
  • Hotel safeExtra charge
  • Lift access
  • Garden
  • Terrace
  • Bicycle storageExtra charge
  • Newspapers
  • Luggage roomExtra charge
  • Clothes dryer
  • Library
  • Towels and bed linenExtra charge
  • BarExtra charge
  • Restaurant
  • Banquet hall
  • Breakfast room
  • Conference room
  • Meeting room
  • PhotocopierExtra charge
  • Business centre
  • Audio-visual equipment rental
  • Indoor freshwater poolExtra charge
  • Outdoor freshwater poolExtra charge
  • TV lounge
  • Green Key (FEE)
  • Breakfast
  • Breakfast buffet
  • Continental breakfast
  • Non-smoking establishment
  • Single-Use Plastic Free
  • Table tennisExtra charge
  • Fitness
  • Bowling alleyExtra charge
  • Golf practice facilityExtra charge
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

RO

Room Only

Accommodation only. Meals are usually not included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • DOUBLE WITH DOUBLE BEDDOUBLE • WITH DOUBLE BED • 1 Bedroom • 22 m²DBL.DB
    DOUBLE WITH DOUBLE BEDPhoto unavailable11 photos

    Mercure Lyon Genas Eurexpo

    DOUBLE WITH DOUBLE BED

    Room photos

    11 photos

    Room overview

    Non-smoking room
    Room size
    22 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 0
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DB

    Room amenities

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN STANDARDTWIN • STANDARD • 1 Bedroom • 22 m²TWN.ST
    TWIN STANDARDPhoto unavailable3 photos

    Mercure Lyon Genas Eurexpo

    TWIN STANDARD

    Room photos

    3 photos

    Room overview

    Non-smoking room
    Room size
    22 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Single bed 80-130 width
    Bedrooms
    1
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.ST

    Room amenities

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIORDOUBLE • SUPERIOR • 1 Bedroom • 22 m²DBL.SU
    DOUBLE SUPERIORPhoto unavailable4 photos

    Mercure Lyon Genas Eurexpo

    DOUBLE SUPERIOR

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    22 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.SU

    Room amenities

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARD • 1 Bedroom • 22 m²DBL.ST
    DOUBLE STANDARDPhoto unavailable5 photos

    Mercure Lyon Genas Eurexpo

    DOUBLE STANDARD

    Room photos

    5 photos

    Room overview

    Non-smoking room
    Room size
    22 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Room amenities

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE WITH BALCONYSUITE • WITH BALCONYSUI.BL

    Photos are not available for this room type.

    Mercure Lyon Genas Eurexpo

    SUITE WITH BALCONY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    WITH BALCONY

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.BL

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST-1

    Photos are not available for this room type.

    Mercure Lyon Genas Eurexpo

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE STANDARDSUITE • STANDARDSUI.ST

    Photos are not available for this room type.

    Mercure Lyon Genas Eurexpo

    SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Mercure Lyon Genas Eurexpo

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE SUPERIOR WITH DOUBLE BEDSUITE • SUPERIOR WITH DOUBLE BED • 1 Bedroom • 35 m²SUI.DB-SU
    SUITE SUPERIOR WITH DOUBLE BEDPhoto unavailable5 photos

    Mercure Lyon Genas Eurexpo

    SUITE SUPERIOR WITH DOUBLE BED

    Room photos

    5 photos

    Room overview

    Non-smoking room
    Room size
    35 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    SUPERIOR WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.DB-SU

    Room amenities

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room TWO BEDSRoom • TWO BEDSROO.2B

    Photos are not available for this room type.

    Mercure Lyon Genas Eurexpo

    Room TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN STANDARDTWIN • STANDARDTWN.ST-1

    Photos are not available for this room type.

    Mercure Lyon Genas Eurexpo

    TWIN STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE WITH DOUBLE BEDSUITE • WITH DOUBLE BEDSUI.DB

    Photos are not available for this room type.

    Mercure Lyon Genas Eurexpo

    SUITE WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Mercure Lyon Genas Eurexpo

8.4
Excellent
271 Reviews
Cleanliness
8.8 /10
Service
8.4 /10
Comfort
8.4 /10
Condition
8.4 /10
Location
7.2 /10
Neighborhood
7.0 /10
Amenities
8.8 /10
100 reviews shown
6/10
Pleasant
14 Sep 2024
christopher
Hotel was fine, that's about all I can say not 4 star for sure, more like 3. Poor restaurant choices for breakfast. Room carpet dirty, pillows smelt as though pillow cases hadn't been washed in months. Location very convenient to motorway. Outside is a little run down. Staff English is minimal which for a hotel I found very strange. Not worth the money paid. Not terrible but not great.
Business
10/10
Exceptional
09 Aug 2024
Roger
Would stay again
Business_and_leisure
8/10
Excellent
29 Jul 2024
makombo
Nice at the reception
Leisure Family
6/10
Pleasant
01 Jul 2024
Richard

Not bad

It was ok. Gym wasn’t up to much. Old equipment. Hotel was ok and free parking was good as not many hotels do that
Business
8/10
Excellent
03 Jun 2024
Shanna
He lights in the room did not work and thr hotel was sold out so no room to switch to:(
Leisure Friends
10/10
Exceptional
02 May 2023
Kit Man
Very friendly staff and lovely place.
Leisure Self
8/10
Excellent
25 Oct 2022
kathleen
Our room was way too hot. No AC. 2 floor fans which shut off after 1.5 hours. We could open a window, but didn't help.

The restaurant was excellent!
Leisure Family
10/10
Exceptional
27 Sep 2022
Peter
Polite efficient stsff,very clean, nice bed, spacious room.
Business_and_leisure Partner
4/10
Poor
17 May 2022
Peter
Bathroom drains didn't work.
Air conditioning was inefficient. Breakfast dining room staff weren't there to seat us then made us change tables after we were eating after seeing ourselves.
Leisure Partner
10/10
Exceptional
27 Jul 2021
Martin

Suited us down to the ground

Driving down through France this was a perfect stopover. Not so far from the motorway, a modern clean hotel with very comfortable, rooms, great outdoor space, and good food. Destination chargers for Tesla and other EVs make this a definite spot for future trips. Oh, and a McDonalds just across the road if you're fed up with hotel food.
Partner
10/10
Exceptional
26 Mar 2021
KP

Business stay during COVID

I stayed in the hotel during COVID19, so cleaniess and safetey measures are very important.
The room was properly cleaned, overall hotel was clean and more importantly there was rooomservice with excellent service and decent meals. Even the breakfast could be delivered to the room on request.
The rooms are modern and comfortable, good size television with CANAL+ channels.

The only downside for some people could be that there is only 1 elevator for the whole hotel, with COVID only 1 person can enter so you might expect some waiting times in case you do not want to take the staircase (there are only 4 floors)
Business
10/10
Exceptional
12 Nov 2019
Verified traveler

Beautiful

Customer service was great, colours of hotel room were amazing, one of the best Mercure’s we’ve stayed in!
Partner
8/10
Excellent
23 Oct 2019
Benjamin

Great Vibe

Really nice vibe, food was good, room was also nice. Good value stay. O thing to do locally, limited to hotel without a car/taxi but was a business trip so OK.
Business
10/10
Exceptional
30 Jul 2019
James

Great for LYS

Comfortable night before flight from LYS the following morning. This hotel is located on the edge of a small town, with several parks.
10/10
Exceptional
12 May 2019
Marco
Wonderful decorations!
4/10
Poor
22 Sep 2018
Verified traveler

Do NOT think this hotel is near the airport!

This is NOT an airport hotel, no matter how it is advertised! It is about 10 miles away from LYS, and using Uber, costs about $25 EACH WAY for transportation. The advertised shuttle service was NON-existent for us - even though it is widely advertised. And I was traveling with a native French speaker who could ask by telephone etc.
There ARE three real airport hotels, Ibis, Kyriad and NH, all within five minute drive from LYS or possible walking distance (15-20 minutes). (There is a 20 Euro minimum for using Uber from LYS).

Except for distance, Hotel Mercure was satisfactory -
Good - nice desk people, quality linens, a good restaurant in another hotel about 10 minutes walk away., gated parking lot.
Bad - refrigerator did not work, coffee service in room but no pot provided, old thermostat with no numbers on it (air conditioner was weak, did not work at all in first room, so we were moved into another room, still weak), toilet in separate room from sink and shower (common in French homes), room lights turn off automatically overnight, isolated location at the edge of fields bordering industry, MacDonalds diagonally one block away across the street
Family
8/10
Excellent
27 Apr 2018
rose w

Decent hotel

Stayed one night on way to Annecy because our flight from LHR came in late. Uber driver took us there fir 24 euro...4 miles away. Didn’t know they have shuttle for 5 euro pp. Hotel Restaurant was closed but there is a McDonalds across the road open till 11:00pm but not open for breakfast till 11:00 am. Hotel is quiet and clean. Breakfast for 15 euro is decent with self squeezed orange juice machine at your disposal, only till 9:30! Good value over all!
Partner
8/10
Excellent
18 Feb 2018
Colin

Skiing Holiday

Good location close to motorway when driving to the alps to go skiing. Easy to check in with friendly staff. Good parking facility with closed gate entry and exit. New hotel very clean and comfortable. Needs additional staff as had to wait a long time to get served at the bar.
Partner
6/10
Pleasant
07 Nov 2015
Verified traveler

Convenient but should be better

Some issue with first room booked ( they didn't finished cleaning ), so we moved to other one. Wifi was not working the first 2 days, neither the siphon of bathtub ( never fixed ). Friendly staff tho and ideally located near to eurexpo. We liked the food at their restaurant.
8/10
Excellent
27 Jul 2015
Verified traveler

Fine airport hotel if you are flying out of Lyon

Nice enough business type hotel. Room was clean and comfortable. Locked indoor garage is nice. If you need to leave early in the morning for your plane be aware that you need to call the front desk person on your phone and wait while they come. The indoor garage is locked at night so they need to open it for you to get your car. I would definitely use this hotel again for an early morning flight out of Lyon.
6/10
Pleasant
02 Jul 2015
jonathan

Not too bad

We stayed here the night before an early flight from Saint exupery.
The hotel was very quiet, and had the feel of an old communist block hotel.
There is a gypsy camp opposite the hotel, just next door to mcDonalds.
However, the room (we chose a penthouse suite) was very comfortable, other than the AC that was next to useless (the outside temperature was 32 centigrade at 1830hrs!). The town is this hotels best quality. It's picturesque and has some great amenities.
We'd stay here again, but would have slightly lower expectations next time, so to avoid disappointment.
Partner
10/10
Exceptional
30 May 2015
Julie

Very clean and comfortable

Despite this hotel being on a main road and oppersite Mc Donald's, it was fabulous!
The staff were very friendly, the food was great and the room itself was unexpectedly lovely!
8/10
Excellent
08 Oct 2014
Jerome

Really Good Quality and with Airport Shuttle FREE

Really nice and with the FREE shuttle to or from the Airport, it`s make the stay more affortable.
6/10
Pleasant
24 Jun 2014
Steve

overpriced

wifi was slow to almost useless, the shower did not have a proper mount to enable anyone to stand up and use it.
not any better than hotels that cost half the price.
8/10
Excellent
19 Jan 2014
paul

slightly noisy room air con

Generally good. But sleep was disrupted by noisy air con
6/10
Pleasant
08 Jul 2013
J. Gomez

Convenient if you are traveling

This is a very plain hotel with not much to offer. It is convenient if you are taking an early flight from St. Exupery. It has a nice underground parking garage (only the first 24 hours are free of charge). There is nothing in the surrounding area, so if you want to buy something, you will need a car. The hotel is old but well-kept. Front desk personnel was friendly at check in and un-friendly at check out. Room was comfortable and spacious. Breakfast was very basic.
4/10
Poor
17 Mar 2013
Verified traveler

An hotel with no internet!!!

Internet connection. The hotel is out of the downtown. You may only saty here for some kind of bussines prupose. However an hotel with no internet is no understandable. There is a wifi. But it is so slow, at the end you will decide not to remain connected. Incredible but true. A four star hotel with no internet connection.
10/10
Exceptional
11 Dec 2012
Morcos Hanna

Good view

I enjoyed so much for staying in your hotel
6/10
Pleasant
17 Oct 2012
Verified traveler

good business hotel, but no weekend shuttle

stayed here at the \"airport\" hotel in Lyon, so we could catch and early flight the next morning. It was billed as having a shuttle. guess what, it doesn't run on the weekends. Fifty euros in taxi fees later, we got back and forth to the hotel--which is in the middle of nowhere, with only a McDonald's out front. the hotel was clean and nice, but the lack of a shuttle was annoying since it was advertised on the website. it'd make a good business hotel if you have to do business in the area (not Lyon itself, which is about 20km away) and during the week. Otherwise, forget it.
10/10
Exceptional
01 Mar 2012
Verified traveler

Great Hotel

Great hotel. Very clean and nice large room. The shower was extremely large with a great overhead faucet with lots of pressure.
Family
6/10
Pleasant
11 Dec 2011
Verified traveler

Ambassadeur Genas

modern and convenient hotel but still very expensive and poor breakfast
2/10
Poor
22 Oct 2011
Verified traveler

Not a shuttle hotel

We stayed here because we had an early flight out the next day and came to find that the airport shuttle did not start until 7:30 so we had to get a taxi at a Big expense since the hotel was very far from the airport. The wake up call we set up never went off, fortunately we used our cell phone as a backup. The taxi was late to pick us up thwt morning making it stressful for traveling. We went into town the night before, the taxi fare was high as the hotel was not close to anything except a McDonalds. Best set is to stay in Lyon and use the fast train .
8/10
Excellent
29 Jun 2011
Greg

Clean & Quiet

The hotel was clean and tidy with good rooms. Once I found the number to ring the hotel for the shuttle they came straight away. Coutesy return shuttle to the aiport was also handy. Quiet area not much around.
8/10
Excellent
21 Mar 2011
Kerstin

Pleasant hotel with good restaurant

This was my second time staying at the Ambassadeur hotel, and it is a great choice if you are traveling during the week. Unfortunately, on weekends, their airport shuttle does not operate. The hotel has modern decor, comfortable rooms, and pleasant staff. I've eaten dinner there twice and their \"menu affaires\" dinner menu has excellent selections for a good price. Although the restaurant seems very business-oriented, they were very nice with my 4-year-old son, and prepared a simple dish for his dinner, which was not on the menu. The restaurant is nicely decorated as well. BTW, I have also stayed at the Kyriad hotel at the Lyon airport and the Ambassadeur is much more pleasant.
Family
6/10
Pleasant
07 Mar 2011
Verified traveler

Hotel Ambassadeur near Lyon airport

the hotel is fine but I had to leave early in the morning to catch a plane at the airport nearby but no one was there at the reception to open the parking gate for me. I was stuck for 25min and almost missed my flight !!
8/10
Excellent
17 Mar 2010
Kerstin

Clean, modern rooms; good food

We stayed in this hotel after flying into Lyon from an overseas flight. We wanted a pleasant place to start our trip in France, and this hotel did the trick. We ate at the hotel restaurant, which had a reasonable prix-fixe menu for 3 courses. The restaurant staff were friendly at the food was good. The Expedia price included breakfast, which was copious. The only problem was that the free shuttle didn't operate on weekends, and we needed to get back to the airport on Saturday morning, so we had to take a taxi. Because of that, I would only stay here during the week, unless I had a rental car.
Family
10/10
Exceptional
04 Nov 2009
Douglas

Definitely recommended

This was the last day of our trip, so we wanted a hotel near the airport. Our stay was a very positive experience. The room was modern, comfortable and spotless. The neighbourhood was quiet, making for a good night's sleep. Petit dejeuner was excellent. The hotel restaurant was not open on Sunday but the McDonald's across the street (pristine!) was fine. Trip to the airport was an easy 15 min without traffic worries.

Definitely recommended.
6/10
Pleasant
17 Jul 2026
Laurent
Hotel calme facilité de parking Nous sommes déçu du petit déjeuner pas assez varié et pas mal de produits manquants mais dans l’ensemble c est satisfaisant.
Partner
8/10
Excellent
11 May 2026
Maria
Ok
Self
8/10
Excellent
23 Apr 2026
JEAN-LOUIS
Calme, bon standing, confortable
Partner
10/10
Exceptional
11 Apr 2026
Yaniss
Ras
10/10
Exceptional
06 Apr 2026
Younes
Très bel hôtel, personnel sympathique, belles chambres
Partner
10/10
Exceptional
22 Mar 2026
pascale
Excellent hotel
Self
8/10
Excellent
03 Mar 2026
Steen
Slidt
Partner
10/10
Exceptional
24 Feb 2026
Hans
.
Business
6/10
Pleasant
22 Feb 2026
Thomas
Hotel tres bien dzns l ensemble mais les chambres malgre quelles soient spacieuse demainnun rafraichissement
10/10
Exceptional
17 Jan 2026
Cheikh
Tout était parfait
8/10
Excellent
14 Jan 2026
Magali
Chambre propre (attention aux joints dans la baignoire), personnel sympathique
Business
8/10
Excellent
13 Dec 2025
Gwladys
Très grand hôtel, très bon accueil.
Par contre très bruyant et le parking pas très pratique
Business
10/10
Exceptional
25 Jul 2025
Aline
Tres belle terrasse extérieure, petite piscine pour se détendre
Friends_and_family Family
4/10
Poor
25 Jul 2025
Denis

Des défauts majeurs

J’avais réservé une chambre avec un lit double et il m’a été attribué une avec 2 lits simples. Demande faite à la réception où il m’a été dit qu’il n’y en avait plus de disponibles. Mais qu’elle ne fut pas ma surprise en entrant dans la salle de bain de voir que la douche avait été utilisée (sol mouillé) et qu’était resté accroché au porte serviette un slip d’homme visiblement porté !!! Inadmissible pour un établissement de ce rang ! Réception prévenue quelqu’un est venu récupérer l’objet en question… et voilà.
De plus, malgré le nombre conséquant de chambres, il n’y a qu’une seule machine à café au petit déjeuner, ce qui crée une obligation d’attente. Enfin, 2 bornes de recharge pour voitures électriques sont disponibles mais ne fonctionnent pas : impossible recharger ma voiture. Ceci dit et ces inconvénients passes, le personnel est accueillant, serviable et disponible ce qui est un bon point.,
Business
10/10
Exceptional
09 Jul 2025
Clarisse
Hôtel très propre, chambres grandes, hall d’hôtel agréable et bon accueil à la réception.
Business_and_leisure
10/10
Exceptional
14 Jun 2025
Dan

Valeur sûre.

Une valeur sûre sur Genas, bien mieux que les hôtels environnants. Toujours compréhensifs si imprévus. Personnel toujours souriant et avenant. ++
Business
8/10
Excellent
09 Dec 2024
Laurent

Court séjour au Mercure

Hôtel sympa et accueillant (intérieurement). Chambre confortable et bien insonorisée.
La vue sur la terrasse laisse cependant à désirer avec un monticule de tables et de chaises qui ne reflète guère que nous sommes dans cette catégorie d’hôtel !
Partner
6/10
Pleasant
29 Oct 2024
Samir

Séjour très moyen et pas digne d un 4 étoiles

Un système de chauffage que j ai mis à l arrêt avec le boîtier prévu dans la chambre mais qui a continué de tourner toute la nuit => bruit inutile
Pompe flacon gel douche inutilisable => galère pour prendre la douche
La peinture dans les WC complètement prise par l humidité et donc a refaire
Enfin loin des standards d un 4 étoiles !!!
Business
10/10
Exceptional
28 Oct 2024
Sarah
Hôtel propre et bien équipé..
10/10
Exceptional
11 Sep 2024
Adrienne
Très bon séjour.
Personnel accueillant et sympathique.
Hôtel agréable. Je recommande.
Self
8/10
Excellent
15 May 2023
Marc
Personnel acceuillant et serviable.
Leisure Partner
4/10
Poor
30 Mar 2023
Jose
No atienden reclamaciones. La calefacción no funciona en la habitación y después de dos reclamaciones y confirmado que pasarían a revisar, nadie apareció.
Business Self
10/10
Exceptional
22 Dec 2022
Jean Paul

Très bon hôtel

Nous n’avons passé qu’une nuit dans l’hôtel car nous étions de passage. Nous ne sommes malheureusement pas allés manger. La chambre était parfaite, les lits sentaient vraiment le frais. Nous y retournerons, car nous sommes régulièrement de passage quand nous allons à l’aéroport de Lyon. Nous avons vraiment trouvé un hôtel qui nous convient à a peine 15mn de l’aéroport
Partner
2/10
Poor
25 Aug 2022
sabrina
Déçu devenu super chère et la pisicne en supplément … une blague
Friends_and_family Family
10/10
Exceptional
23 Aug 2022
Peter

Good stay for travellers

The hotel is a good choice for travellers. We first got a room that previously has been a smoking room and despite a long time ago and good cleaning the room was not satisfying for us not being smokers. But the reception was very helpful and we got a new room to our satisfaction. They have a safe parking outside and close the gates during the night.
Fresh and clean hotel that served a good breakfast before we hit the road again. Recommended.
Business
10/10
Exceptional
16 May 2022
Franck

temps calme !

formidable accueil
chambre spacieuse
endroit nécessitant un véhicule pour les alentours et lyon, mais spot quiétude performant !
Friends_and_family Family
10/10
Exceptional
28 Mar 2022
Benoît

Excellente nuit

Super, le confort était correct et l'hôtel est propre et accueillant. J'y retournerais sans hésiter
Partner
10/10
Exceptional
26 Feb 2022
Florine
Schoon en rustig hotel voor een tussen overnachting op weg naar een verre eindbestemming
Leisure Friends
8/10
Excellent
29 Nov 2021
Verified traveler

Très bien.

Très bien reçus avec un service de qualité.
Friends_and_family Family
10/10
Exceptional
11 Oct 2021
Jean Francois

Très agréable séjour

Chambre spacieuse, très belle douche ( gamme Nuxe) miroir grossissant .toilettes séparées..petit déjeuner très complet avec oranges pressées à demande ....
Partner
8/10
Excellent
02 Sep 2021
BEATRICE

Très bon séjour

Séjour agréable pour découvrir Lyon et sa gastronomie en utilisant que les transports en commun (arrêt bus à proximité dont le terminus est le point de départ du métro A qui dessert le centre ville). Hôtel très calme et prix abordable, chambre 2 lits une personne très grande par rapport au standard habituel. SDB très propre, quelques tâches sur la moquette mais il faut le remarquer. Piscine agréable. Petit-déjeuner tres varié, le plus : confitures, jus de fruits et yaourts de producteurs locaux. Le moins : dommage que les employés au service ne soient pas plus vigilants sur le manque de certains produits, nécessitant le client à demander. Très bon accueil tant téléphonique que physique.Je recommande vivement cet hôtel dont je reviendrai certainement lors de mon prochain séjour à Lyon.
Friends_and_family Family
8/10
Excellent
26 Aug 2021
Stefan
Ein schönes Hotel. Äußerst freundliches und hilfsbereites Personal. Leider war der Pool nicht geheizt.
Business_and_leisure Family
8/10
Excellent
21 Aug 2021
Verified traveler
Les horaires arrivée et depart
Leisure Family
10/10
Exceptional
19 Aug 2021
Celine
Très joli lobby
Personnel très accueillant et efficace
Chambre très confortable (privilège) et très bon PDJ
Business
6/10
Pleasant
23 Jun 2021
Luc
Chambre handicapés donc pas pratique et petite télévision avec la télécommande qui ne fonctionnait pas
Business
8/10
Excellent
16 Jun 2021
Verified traveler
Dommage que la piscine était fermée..les produits Nuxe était top..le restaurant et le bar est top
Leisure Partner
8/10
Excellent
03 Jun 2021
Gabriele

Sempre ottimo

Torno qui appena posso, le camere sono stupende e la colazione è impeccabile. Personale cortese e competente. Davvero ottimo hotel dove soggiornare
Business
10/10
Exceptional
31 May 2021
Verified traveler
Cadre agréable, emplacement pratique assez proche du centre du village
Personnel sympathique et serviable
Leisure Self
8/10
Excellent
23 Apr 2021
Gabriele

Vale il prezzo

Hotel non economico ma sicuramente di livello. Camera bella e pulitissima, servizio puntuale e disponibile. Cena buona. Unica pecca, nella camera mancava il set di cortesia, ma una volta rimarcato il personale si è attivato immediatamente per portarmelo. Degna di nota la colazione, davvero deliziosa e con ampia scelta. Nel complesso un'esperienza assolutamente positiva.
Business
8/10
Excellent
08 Apr 2021
Laurent

déçu

prix du repas excessif pour ce qu'il y a dans l'assiette de plus j'avais pris un Bar mal cuits : déçu
Business
10/10
Exceptional
16 Dec 2020
Céline

Hôtel au top

Hôtel fantastique, personnel très accueillant. Je recommande
Business
8/10
Excellent
03 Dec 2020
Didier

très bon hotel

Après changement de la chambre car bruyante par rapport aux bruits extérieurs, tout c'est bien passé, confortable, silencieuse.
Business
10/10
Exceptional
15 Jun 2020
Verified traveler

Business trip

Hôtel idéalement situé, accès facile sur voies rapides et Lyon. Chambre propre et spacieuse. Parking souterrain gratuit est un gros plus.
Business
8/10
Excellent
15 Jun 2020
Olivier

Belle étape business

Excellente literie. Bonne insonorisation. Vieillot de l'extérieur, mais chambre et salle de bain rénovée.
Business
10/10
Exceptional
28 Feb 2020
Marine

Une valeur sure

Suite à un détournement de vol, j’ai été heureuse de passer la nuit dans cet hôtel. Confort et propreté
Self
8/10
Excellent
26 Feb 2020
Nicol
Brochure à indiquée transfer à l’aéroport possible, mais ce n’était pas vrai
Partner
10/10
Exceptional
26 Dec 2019
Laurence
Accueil très sympathique un 24 décembre 23h
Partner
10/10
Exceptional
05 Dec 2019
Verified traveler
Hotel et chambre très propre, ideale pour un arret.
Business Self
10/10
Exceptional
01 Dec 2019
Aboubakr

Agréable

Agréable
Business
10/10
Exceptional
13 Oct 2019
Verified traveler

Très bel hôtel

Hôtel très moderne et propre !
Nous avons passé un excellent séjour et nous y reviendrons sans problème .
Le petit déjeuner était très bien !
nous avions une voiture pour aller dans le centre de Lyon et le fait d’être en périphérie et d’avoir un parking gratuit était très bien .
Friends_and_family Family
8/10
Excellent
11 Sep 2019
Laurence

Week-end à proximité de Genas

Week-end à Genas avec la famille. Hôtel bien placé. Bel espace d'accueil, sympathique. Chambres spacieuses et joliment décorées. Vue agréable. Belle salle de bain et WC séparés.
Partner
10/10
Exceptional
05 Sep 2019
Verified traveler
J'ai bp aimer le check-in ,la chambre étais magnifique
8/10
Excellent
27 Jul 2019
Thierry

Pour s'y détendre / Pas pour travailler

Les plus:
- Petit déjeuné complet
- Terrasse agréable
- Jeu à disposition

Les moins:
- Bureau petit pour pouvoir travailler décemment
- Strapontin et non une chaise est fourni au bureau
2/10
Poor
01 Jul 2019
pia

Awfull

Terrible, stuff was rude and they charge second time at room.
Partner
10/10
Exceptional
14 Jun 2019
carole

excellent

excellent
8/10
Excellent
12 Jun 2019
David

Buen hotel, buenas instalaciones.

El hotel está un poco en mitad de la nada si no va a la Expo. No obstante las instalaciones son muy modernas y funcionales.
10/10
Exceptional
26 Dec 2018
Verified traveler

Very nice property, only 8 km from LYS

This is a very nice Hotel, not far from LYS airport. It was worth the money. They could improve the furniture in the room, but for 1 or 2 night stay is OK. Nothing to really complain about. Staff was excellent.
8/10
Excellent
15 Dec 2018
Beatrice

Pour un avion a prendre le matin c'est ideal

Personnel accueillant et très sympathique.
Chambre spacieuse et agréable.Nuit courte car arrivée tardive avion tôt le lendemain matin.
Je recommande le Mercure sans aucune hésitation
Partner
10/10
Exceptional
23 Nov 2018
Svante
Good service and nice breakfast
8/10
Excellent
08 Nov 2018
Verified traveler
I
8/10
Excellent
28 Oct 2018
Asma
Bon rapport qualité prix mais manque un frigo dans la chambre.
6/10
Pleasant
20 Feb 2018
Fausto

Hotel perto do aeroporto.

Logo no checkin nos deram um apartamento cujo vaso sanitário estava com a descarga disparada. Solucitamos a troca e nos passaram para um outro apartamento ok. 5 minutos após, a faxineira do andar bate à pirta para passar o aspirador de pó, que ainda não tinha passado, apesar de já ser mais de 4 da tarde.
Is móveis e as instalações, apesar de terem design moderno, são de baixa qualidade.
Para um hotel inaugurado em 2017, não dá para entebder terem feito o vaso sanitário fira da área do chuveiro e pia. A maioria dos hotéis ba Franca já está revendo esta configuração exdrúxula.
Partner
8/10
Excellent
19 Feb 2018
Filip

good value for your money close to EXPO

despite being outside the town, it is close to EXPO (with car ~5minutes), close to highway, close to the airport. hotel is new, clean, very nice cozy room, fast wifi for free (pleasant surprise), nice breakfast - good choice and quality, I had 2 dinners there - after the first one I realized there was no need to go anywhere else - good quality, well served, OK priced, nothing to complain about, second one was even better - the recommended wine was really good. bar in the lobby is well supplied, very nice staff...and apparently there are things for kids to have some fun in the lobby. parking is outside and inside as well - both for free. overall price was not above the expectations. I can fully recommend the hotel.
Family

Location & surroundings

Mercure Lyon Genas Eurexpo
Rue Antoine Pinay, Genas, France

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Mercure Lyon Genas Eurexpo

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