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Room Only
Accommodation only. Meals are usually not included.
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8.8/10Excellent591 Reviews
Cleanliness9.4/10 9.4
Service8.8/10 8.8
Comfort9.2/10 9.2
Condition9.2/10 9.2
Location8.4/10 8.4
Neighborhood7.0/10 7.0
Amenities8.8/10 8.8
See all ratingsRoom prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About Hotel des Lumières
Hôtel des Lumières welcomes you to Meyzieu in a modern, comfortable setting close to Groupama Stadium, Eurexpo, and Lyon–Saint-Exupéry Airport. Enjoy lodging that fits all your needs, attentive service, and amenities designed for your comfort. Our teams welcome you 24/7.
Everything is designed for your comfort: our team makes sure every detail contributes to a simple, pleasant, and hassle-free stay.
Free high-speed fiber Wi‑Fi throughout the property. Two bright elevators for easy access. Luggage service on arrival and departure. Baby crib and ironing kit available on request at reception. Dental and shaving kits available for purchase. Non-smoking rooms (except private terrace).
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Located in Meyzieu, Hôtel des Lumières Lyon Meyzieu Arena Stadium is in the business district, within a 15-minute drive of Groupama Stadium and Eurexpo Lyon. This hotel is 11 mi (17.8 km) from Westfield La Part-Dieu and 12.1 mi (19.5 km) from Bellecour Square.
Make yourself at home in one of the 60 air-conditioned rooms featuring LED televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Conveniences include phones, as well as desks and blackout drapes/curtains.
Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage.
Popular amenities
Free WiFi
Dining services
Concierge
Entertainment
Non-smoking
Business facilities
Banquet facilities
Accessible facilities
Check-in and check-out
Check-in from
4:00 PM
Check-in until
anytime
Check-out until
11:00 AM
Minimum check-in age
18
Hotel policies
No rollaway/extra beds available
No cribs (infant beds) available
Professional property host/manager
Property does not offer onsite COVID-19 testing
Property does not require health documentation at check-in
Pets allowed
Only dogs and cats are allowed
Service animals are allowed
Service animals are exempt from fees/restrictions
Important information
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Property Alerts
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Breakage deposit: EUR 600.00 per stay
- A tax is imposed by the city: EUR 1.87 per person, per night. This tax does not apply to children under 18 years of age.
We have included all charges provided to us by the property.
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You need to know
- Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
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Special Instructions
Front desk staff will greet guests on arrival at the property. The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Other arrangements must be coordinated with the property prior to arrival. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. This property's general deposit is EUR 600 for arrivals on weekends, and EUR 200 for arrivals on weekdays.
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Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
- Guests must contact this property in advance to reserve onsite parking
- This property accepts credit cards; cash is not accepted
- This property reserves the right to pre-authorize the guest's credit card prior to arrival.
- Safety features at this property include a fire extinguisher
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
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Minimal age
18
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Optional fees
- Fee for buffet breakfast: approximately EUR 14 for adults and EUR 14 for children
- Pet fee: EUR 10 per accommodation, per night
- Service animals are exempt from fees
- Early check-in is available for a fee (subject to availability)
- Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
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Spoken Language
English
Italian
French
Nearby attractions
Le Grand Large
4.5 km / 2.8 mi
Groupama Stadium
4.5 km / 2.8 mi
LDLC Arena
4.7 km / 2.9 mi
Genas Karting
9 km / 5.6 mi
Lyon-Chassieu Golf Club
9.3 km / 5.8 mi
Eurexpo Lyon
10.2 km / 6.3 mi
Mini World Lyon
11.2 km / 7 mi
Carre de Soie
11.4 km / 7.1 mi
Astroballe
12.7 km / 7.9 mi
Lyon-Villeurbanne Médipôle
12.9 km / 8 mi
Fort Bron
13.1 km / 8.1 mi
Actua kart
13.5 km / 8.4 mi
Place Grand Clement
14.4 km / 8.9 mi
Theatre du Guignol de Lyon
14.5 km / 9 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Year of construction: 2014
- Total number of rooms: 42
- Number of floors (main building): 3
- Single rooms: 40
- Twin rooms: 2
- hotel
- American Express
- MasterCard
- Visa
- Wheelchair-accessible
- Car park
- 24-hour reception
Show 12 more facilities & services
- Check-in hour
- Check-out hour
- Wi-fi
- Luggage room
- Dining area
- Bar
- Breakfast room
- Meeting room
- Identification card at arrival
- Non-smoking establishmentExtra charge
- Minimum check-in age: 18
- Universal accessibility
Meal plans
Meal plan types
Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
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SINGLE KING SIZE BEDSINGLE • KING SIZE BED • 1 Bedroom • 20 m²SGL.KG
Room overview
Non-smoking room- Room size
- 20 m²
- Occupancy
- Guests: 1–1 • Adults: max. 1 • Children: max. 0
- Bed setup
- Queen-size bed 150-154 width
- Bedrooms
- 1
- Room type
- SINGLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room amenities
- Ironing set
- Soundproof room
- Smoke detector
- Desk
- Wake-up service
- Wi-fi
- Wheelchair-accessible
- Individually adjustable heating
Show all 13 amenities
- Individually adjustable air conditioning
- Carpeted floors
- Internet access
- TV
- Hairdryer
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHotel des Lumières
SINGLE KING SIZE BED
Room photos
2 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 20 m²
- Occupancy
- Guests: 1–1 • Adults: max. 1 • Children: max. 0
- Bed setup
- Queen-size bed 150-154 width
- Bedrooms
- 1
- Room type
- SINGLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: SGL.KG
Room amenities
- Ironing set
- Soundproof room
- Smoke detector
- Desk
- Wake-up service
- Wi-fi
- Wheelchair-accessible
- Individually adjustable heating
- Individually adjustable air conditioning
- Carpeted floors
- Internet access
- TV
- Hairdryer
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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DOUBLE COMFORTDOUBLE • COMFORT • 1 Bedroom • 25 m²DBL.OM
Room overview
Non-smoking room- Room size
- 25 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 0
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- COMFORT
Adult and child limits apply within the room's total guest limit.
Room amenities
- Toiletries
- Alarm clock
- 220V power supply
- Wi-fi
- Wheelchair-accessible
- Individually adjustable heating
- Central heating
- TV
Show all 11 amenities
- Hairdryer
- Shower
- Bathroom: 1
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHotel des Lumières
DOUBLE COMFORT
Room photos
3 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 25 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 0
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- COMFORT
Adult and child limits apply within the room's total guest limit.
Room code: DBL.OM
Room amenities
- Toiletries
- Alarm clock
- 220V power supply
- Wi-fi
- Wheelchair-accessible
- Individually adjustable heating
- Central heating
- TV
- Hairdryer
- Shower
- Bathroom: 1
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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TWIN COMFORTTWIN • COMFORT • 1 Bedroom • 25 m²TWN.OM
Room overview
Non-smoking room- Room size
- 25 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- TWIN
- View / characteristic
- COMFORT
Adult and child limits apply within the room's total guest limit.
Room amenities
- Wi-fi
- Wheelchair-accessible
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHotel des Lumières
TWIN COMFORT
Room photos
2 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 25 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- TWIN
- View / characteristic
- COMFORT
Adult and child limits apply within the room's total guest limit.
Room code: TWN.OM
Room amenities
- Wi-fi
- Wheelchair-accessible
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
No room types match your search. Try a room name or feature such as a balcony.
Guest reviews
What other guests saying about Hotel des Lumières
100
reviews shown
Adelina
Excellent stay
Just
Grande chambre, confortable, près de l’aéroport, bien pour une dernière nuit avant un vol. Environnement peu intéressant cependant, mais le personnel a sus nous guider pour un restaurant à proximité.
Mark
Having missed a flight we booked in late Saturday night.
Front desk and all staff very plesant, accodating and spoke good english.
Very clean throughout.
Short but excellent stay and would do it again.
Front desk and all staff very plesant, accodating and spoke good english.
Very clean throughout.
Short but excellent stay and would do it again.
Nicola
Very poor condition
Very poor. Carpet was very stained and unpleasant. Didn't feel clean to walk on it and i wasn't keen for my children to use the sofa bed and walk on the carpet around it.
Martin
Great Hotel, more amazing Food
The staff were very friendly, with the receptionist ( cant remember her name, dark hair and Tattoos) very helpful and great English.
Im sorry my french is not better.
But....the evening meal was amazing...the Chef is so talented. If you stay for a night or two have the Buffet....sooo tasty
Im sorry my french is not better.
But....the evening meal was amazing...the Chef is so talented. If you stay for a night or two have the Buffet....sooo tasty
Paul
Close ti transport for the concert we were attending in lyon. Very convenient for that
Linda
Great hotel if you are attending a concert at the Groupama stadium as the park and ride bus is only a 5 min walk. Its also only a 20 min from the Rhone express which is the direct tram from the airport.
The hotel was modern and the staff were great and very helpful.
It’s not in the fanciest part of town but don’t let this put you off. It was a great find.
The hotel was modern and the staff were great and very helpful.
It’s not in the fanciest part of town but don’t let this put you off. It was a great find.
Michaela
The staff were incredible! They were very kind and accommodating :)
Nestor
Proximity to Groupama stadium and access to shuttle for stadium was good. Shower room had a bad odor, no sink in toilet area, no tissues, another pillow would be nice. Key card was broken. Front desk tried reprogramming twice, but it did not help. They eventually issued a new card. Construction was being done around the hotel, hopefully it will make the hotel more appealing.
Jaclyn
Good choice near Groupama Stadium
The hotel was clean, comfortable and a short drive to Groupama Stadium. My only complaint is that it was a bit warm and the thermostat was locked.
Grant
Very nice hotel for stay over prior to flight up Canada.
Charlotte
The bed was outstanding. The breakfast was good. It is in a remote location but we walked to the stadium and that was fine. it's about a 10-15m wander to the tramline as well that gets you into Part Dieu very easily.
John
Practical and comfortable
The woman at reception, Morgan Jenkins, could not have been more helpful, she was brilliant and spoke great English as well. The room was big and comfortable, but was no frills e.g lacked an iron and any tea/ coffee facilities but otherwise clean and exactly what we needed. It is well out of town so own transport needed or there is a tram about 10 minutes walk away. There is a McDonald’s next door but otherwise no obvious restaurants nearby. If you have your own car ensure you ask for on site parking ( they have a big Carpark, but I wouldn’t want to leave it in the nearby area). We paid for breakfast which was a decent enough selection, typically continental, but sadly on second day they had completely run out of the cooked meat and the hastily prepared scrambled eggs were verging on inedible ( hard, burnt) but that aside it was fine. This hotel is clearly for short stays where the main aim is to sleep comfortably whilst in transit, but as I say it was exactly what we needed and if that is what you need it is perfect.
Alexa
Great location for Groupama Stadium
Spacious room, comfy bed, amazing shower! Very easy to get to Groupama stadium, station and airport
VERA
Overall the hotel is nice, rooms are big and comfortable. Breakfast is poor.
Alexandre
Pillows are a bit stiff
James
riendly comfortable hotel
Hotel lumieres is an efficiently run, clean and modern hotel. It is conveniently situated close to Lyon airport. The hotel has a very generous breakfast. The hotel has secure parking. The hotel is quiet and the rooms extremely comfortable. The staff are very pleasant. I would recommend the hotel.
Julie
The font desk lady was attentive and provided an excellent service, both for the hotel and providing information Lyon.
Verified traveler
This location was not easily accessible by metro or public transportation. It was, however, close to the airport. The property had minimal amenities - I was really hoping for a laundry machine to wash some clothes as we had already been on vacation for a week and the laundry was piling up. There was none for guest use. There are few places to eat unless you want to eat at the hotel. There is a buffet restaurant attached, but as we were there on a Sunday it was closed. The shower was in disrepair. On the positive side, the staff were accommodating in booking us cabs, gathering more pillows for the room and giving us directions to the closest bus station (a 15 minute walk away)
Verified traveler
Modern, clean, spacious, close to the airport, helpful staff, affordable... You just get it all here!
Verified traveler
Difficult to find entrance - poor signage. Not even a coffee / kettle in the bedroom
Patricia
Ease of access to Lyon airport
Ideal for one night stop
High standard for budget hotel
Great breakfast
Ideal for one night stop
High standard for budget hotel
Great breakfast
Verified traveler
Good hotel
Nice hotel and staff, nothing around the hotel to do but good for a short business stay close to airport.
Verified traveler
Facility was nice. Staff was great. Location a bit off the beaten path. Culture shock: no wash clothes, McDonald’s (next door) not open until 10:30am. No extra pillows or blankets.
William
Very nice stay
Very hospitable and is the perfect place to stay if you are in Lyon for a soccer match (shuttle parking is right across the street). I was allowed to check in early with no issues and the staff was very kind and courteous. Would definitely stay there again.
JohnPaul
GREAT HOTEL
Nice hotel close to airport. Room was spacious. Enjoyed our one-night stay.
Jon
Hotel is well located in Mizeiu and handy to the Lyon Stadium for football access with shuttle bus to the stadium from across the road. Staff were great, and friendly but understand that the locality is industrial business- close to airport, but limited other facilities (Mcdonalds, an excellent bakery and average looking buffet restaurant). Perfect for my needs though in getting quickly in and out of Lyon. Uber may not pick up at airport as too close so get a taxi. Note is far from city but 15 minutes walk to tram and then easy access by tram and subway to downtown with all day ticket booth. Wifi signal could be improved in room- was OK but also odd system that voucher access only for 24 hours
Caroline
Lovely stay for the womens world cup. Staff very helpful and friendly. Rooms very clean and comfy
Ross
Business trip
It's a modern hotel with clean functional rooms that are ideal for a business trip. Good desks, spacious and good showers. Happy with the breakfast too. Only downside is the limited choice of restaurant nearby.
Kamal
Amazing!!!
Wonderful Hotel and wonderful city
Adam
Quality rooms but location is biggest concern
The hotel is really high quality in terms of the rooms. Only think is that it is small so not too many staff. When we checked out I couldn't find the receptionist (who as I was driving away was loading products for the kitchen). The location is great for the Airport and the nearby stadium - otherwise it is a bit out of the way.
Tom
Nice hotel close to airport. Room was spacious. Enjoyed our one-night stay.
Michael
Newer hotel. Clean and quiet.
Seems to be a brand new place. Highway very close but 2 dual pane windows made it super quiet! Restaurant right there and McDonalds next door. Close to airport where we were headed so it worked very well for us. Saw the soccer stadium nearby too.
Kara
We stayed here for the convenience of being located close to the airport. The beds were comfortable and the room was clean.
Staff were friendly and kindly took our bags to our room while we were out during the day. Parking is easy.
We didn't experience the restaurant
Staff were friendly and kindly took our bags to our room while we were out during the day. Parking is easy.
We didn't experience the restaurant
Freq Traveler
For US standard, this is a MOTEL w/poor service...
Stayed a night during biz trip from US, just a quick stop near airport, I thought... Horrible hotel.
-AC; Room was burning hot when I arrived. Tried to use AC, but I was told it is locked at or above 23deg C (74 deg F)! Hot air was coming out, and the hotel staff told me to open the window...
-Window; As soon as I opened it, Tabaco smoke came in. Some people were hanging out at the McDonald's near by and behind hotel building. (See the pic)
-Wifi; The hotel gives you a piece of print says Wifi ID/PW. Only 1 device can be connected. I had my PC online, so my smart phone could not. This is called free-wifi, really?
-Towel; The hotel gives you only 1 bath towel and 1 face towel (small). That's it.
-Soap; They provide 3-1 soap only (handsoap, shampoo, bodywash; all together). OMG...
-Breakfast; I was asked pay 11 Euro ($14) so I did. Dried crappy eggs and overcooked ham, breads weren't good at all. Is this really in France!? was my cry. Worst Brfst in France, ever. less than \"Motel 6\" level.
Overall, this hotel is nothing but a MOTEL with poor service. Not sure of the world standard, yet for US travelers, you want to stay away from here I sincerely warn you...
-AC; Room was burning hot when I arrived. Tried to use AC, but I was told it is locked at or above 23deg C (74 deg F)! Hot air was coming out, and the hotel staff told me to open the window...
-Window; As soon as I opened it, Tabaco smoke came in. Some people were hanging out at the McDonald's near by and behind hotel building. (See the pic)
-Wifi; The hotel gives you a piece of print says Wifi ID/PW. Only 1 device can be connected. I had my PC online, so my smart phone could not. This is called free-wifi, really?
-Towel; The hotel gives you only 1 bath towel and 1 face towel (small). That's it.
-Soap; They provide 3-1 soap only (handsoap, shampoo, bodywash; all together). OMG...
-Breakfast; I was asked pay 11 Euro ($14) so I did. Dried crappy eggs and overcooked ham, breads weren't good at all. Is this really in France!? was my cry. Worst Brfst in France, ever. less than \"Motel 6\" level.
Overall, this hotel is nothing but a MOTEL with poor service. Not sure of the world standard, yet for US travelers, you want to stay away from here I sincerely warn you...
Robert
Near aiport new and clean
Good choice for the airpot
Verified traveler
Very nice hotel close to airport.
We used it for a quick stay for an early flight. The hotel is close to the airport and organized a taxi pick up at 04:00 with no issue.
Verified traveler
Nice
Nice hotel new all round
Staff wer friendly
English was spoken by some staff
Staff wer friendly
English was spoken by some staff
Nicolae
nice hotel - I would stay again
Nice hotel with large, clean rooms and very friendly staff. The down side is that it is a bit far from the city. In any case, I would definitely stay here again.
Mrs R
Lovely airport hotel
Overnight stop. Rooms as well set up and as large as NH at LYS but for a third of the price. Very friendly service
I recommend this hotel (note that satnav is a must to find easily in the evening though)
I recommend this hotel (note that satnav is a must to find easily in the evening though)
James
Excellent value for money-will stay again!
Very large clean minimalistic room. Excellent shower and bathroom very large also. Great feeling of space and cleanliness. Bed extremely comfortable with good bedding. Only problem with whole stay...our booking had not come through to hotel from Hotels.com but it was sorted in the morning at checkout.
Philippe
Hôtel propre, silencieux, personnel disponible
Maryse
+ Bon hôtel, grande chambre et bonne literie.
- Climatisation bloquée à 21°, trop frais.
2 oreillers seulement.
Petits déjeuners basiques
- Climatisation bloquée à 21°, trop frais.
2 oreillers seulement.
Petits déjeuners basiques
Benjamin
Super hôtel, la chambre au top, le personnel sympa et à l'écoute
Coralie
Au top merci pour tout !!!
Galdéric
Très bon séjour, je reviendrai pour mon prochain concert :)
Olivier
Très bien
Chambre propre et spacieuse
Chambre propre et spacieuse
Olivier
Service et emplacement idéal
Sylvain
Localisation géographique moyen, pas/plus de service de restauration et tres peu de restaurants de qualité autre que fast food. Le service a baisser en qualité depuis 2023.
Christian
Chambre propre et spacieuse
Eddy
Très bien
pierrette
Juste sol s.bains a revoir
Déco super
Déco super
Pascal
Hotel à l'exterieur de Meyzieu facile d'acces depuis la rocade ou l'autoroute vers l'aeroport St Exupery
Chambre confortable. Grande douche avec 2 types de jets. TV au cable (mais pas Canal Plus)
Petit bar dispo pour boire un verre entre collegues ou en famille.
Petit dejeuner assez classique mais tres bon pain et jus d'orange pressé, ce qui sont des plus indeniables : le reste est assez classique
2 fast foods (Mc Do et Burger King) a cote pour ceux qui arriveraient tard
Chambre confortable. Grande douche avec 2 types de jets. TV au cable (mais pas Canal Plus)
Petit bar dispo pour boire un verre entre collegues ou en famille.
Petit dejeuner assez classique mais tres bon pain et jus d'orange pressé, ce qui sont des plus indeniables : le reste est assez classique
2 fast foods (Mc Do et Burger King) a cote pour ceux qui arriveraient tard
Florian
Parfait
Lucie
Accueil / proprete
KEVIN
Parfait !
Rachel
Bon accueil, chambre propre et spacieuse, grand lit confortable, bonne insonorisation
Nadège
Chambre propre. Hôtel proche de l'aéroport
Arnaud
Le petit déjeuner à 14€ et avec un buffet vide à 7h50 du matin ne vaut vraiment pas la peine. À éviter
Eric Morin - Dunlop Golf
Hotel sympatique, chambre de qualité.
Edouard
Hotel un peu trop impersonnel mais très bien pour une nuit.
Thierry
Bon accueil, chambre spacieuse, bonne literie, propreté impeccable
Boniface
Ma femme et moi avons passé un excellent séjour hôtel très propre et moderne , calme chambre à la hauteur de nos attentes le service client sympathique facile à garer. Je vous recommande cet hôtel .
Fahmiya
Franchement la chambre parfait le personnel au top juste un peu déçu pour l’entrée. Je trouve que 16h00 pour une entrée ça fait tard donc pour récupérer la chambre plutôt il faut payer 20€ en plus. C’est pour ça que je mets pas 5 étoiles
nadir
Correspond à la description
Hassan
bien
Pierre
ras
Lionel
Très bien
sylvie
La chambre était parfaite, propre et bien équipée.
Le personnel a été très aimable et prenait à coeur qu'il nous manque rien
Le personnel a été très aimable et prenait à coeur qu'il nous manque rien
Damien
Très bon rapport qualité prix
Laurence
Hébergement parfait
EDDIE
Excellent
CHRISTINE
Oui le personnel tres courtois
Karim
Bon hotel dommage pour la livraison d´oeufs brouilles loupes du matin:) sinon tres grande chambre mais sans plateau thes/café...
Fabrice
Le petit déjeuner était très bien sauf la salade de fruits pas très fraîche du jour
sophie
Chambre très spacieuse, très confortables et joliment décorées. Lit en 180 ; idéal.
Christos
Excellent !
Très grande chambre, très propre avec un très grand lit. Personnel accueillant.
Grand parking gratuit.
Grand parking gratuit.
Thomas
Superbe séjour
Séjour confort, pas cher pour ce que c’est !
Declercq
Très bel hôtel , chambre spacieuse et moderne
Francois
Bon personnel, propre
Cédric
Accueil excellent, équipe aux petits soins
Pierre
Sejour parfait excepté le reviel ou pour la douche je n avais pas d eau chaude ...
Sinon bel hotel
Sinon bel hotel
Ruben
El alojamiento es genial. Atención buena, suite muy amplia y limpia. Poca variedad de comida cercana al hotel pero muy cerca de la carretera
Anne
Prima!
Stephane
À éviter
Hôtel à fuir. A votre arrivée on vous demande votre carte d'identité et on vous la photocopie... Ce qui est interdit. Le faisant remarquer on nous demande de remplir une fiche de police contenant nos données personnelles. Pourtant nous sommes de nationalité française et cette fiche est réservée aux ressortissants étrangers. Cette pratique abusive de l'hôtel pose question. De plus, concernant les prestations de la chambre, la literie est décevante, très/trop ferme (mal de dos assuré) ; la température de l'eau de douche est brûlante et n'est pas réglable. Passez votre chemin.
Houcine
Méfiez-vous des pratiques de cette hotel
J’ai perdu 146,07€ sans avoir de chambre.
Arrivé à l’hôtel, quasiment vide, vers 19h30 un mardi 15 juillet, le réceptionniste m’a appris que j’avais réservé par mégarde une chambre pour personne à mobilité réduite (PMR), on me refuse la chambre et il exige un supplément inacceptable de 60€ pour une chambre normale.
Les prix des chambres de l’hôtel, à ces dates, sont plus bas que d’habitude. Les chambres PMR misent en avant sur internet, c’est l’origine de l’erreur, sont au même prix que les chambres normales sur mon application (preuve à l’appui, douche italienne).
J’ai refusé de payer le supplément, l’accueil refuse de me rembourser ni de solutionner le problème, ni de contacter un responsable. C’est probablement une nouvelle technique pour piéger les clients au dernier moment afin d’augmenter les prix de la chambre, du jamais vu. J’ai du parti sans chambre!
Le lendemain j’ai insisté par téléphone pour avoir ma facture, on m’a expliqué que je devais recevoir une amande de 135€ pour avoir pris une chambre handicapée. Le trouble de l’accueil client de cette hôtel est impossible à raisonner.
Imaginez-vous en pareil situation, une famille avec enfants mise à la porte, après avoir payé leurs chambres car dans l’impossibilité de payer un supplément exorbitant.
L’accueil client de l’hôtel « Des Lumières » n’est donc pas lumineux, désagréable et cupide, l’argent bien mal acquis ne profite jamais.
Arrivé à l’hôtel, quasiment vide, vers 19h30 un mardi 15 juillet, le réceptionniste m’a appris que j’avais réservé par mégarde une chambre pour personne à mobilité réduite (PMR), on me refuse la chambre et il exige un supplément inacceptable de 60€ pour une chambre normale.
Les prix des chambres de l’hôtel, à ces dates, sont plus bas que d’habitude. Les chambres PMR misent en avant sur internet, c’est l’origine de l’erreur, sont au même prix que les chambres normales sur mon application (preuve à l’appui, douche italienne).
J’ai refusé de payer le supplément, l’accueil refuse de me rembourser ni de solutionner le problème, ni de contacter un responsable. C’est probablement une nouvelle technique pour piéger les clients au dernier moment afin d’augmenter les prix de la chambre, du jamais vu. J’ai du parti sans chambre!
Le lendemain j’ai insisté par téléphone pour avoir ma facture, on m’a expliqué que je devais recevoir une amande de 135€ pour avoir pris une chambre handicapée. Le trouble de l’accueil client de cette hôtel est impossible à raisonner.
Imaginez-vous en pareil situation, une famille avec enfants mise à la porte, après avoir payé leurs chambres car dans l’impossibilité de payer un supplément exorbitant.
L’accueil client de l’hôtel « Des Lumières » n’est donc pas lumineux, désagréable et cupide, l’argent bien mal acquis ne profite jamais.
Dorothée
Chambre spacieuse et personnel professionnel
Personnel aimable et professionnel. Très bon accueil. Chambre et salle de bain spacieuses, modernes et très propres. On recommande cet hôtel.
guillaume
RAS
Parfait.
Juste à coté seulement mc do et Burger King, mias pour un soir...
Sinon voiture.
Juste à coté seulement mc do et Burger King, mias pour un soir...
Sinon voiture.
Elodie
Acceuil horrible petit dej pas terrible chambre ok
Deux personnes a l'accueil , Jafar et un autre. Parmis les deux, le premier nous a accueilli de manière infecte. Irrespectueuse et presque menaçante quand nous avons exprimé notre mécontentement. Jai expliqué que \"nous allions nous calmer\" car il était excité \"on va voir\" m'a t'il répondu.
Son collègue lui a proposé de prendre la suite et celui ci a été très calme et compréhensif.
Nous avons pris le petit déjeuner. Il ne restait presque plus rien de frais, plus de jus de fruit et plus de pain pour un petit dej a 13€/personne. C'est décevant.
Son collègue lui a proposé de prendre la suite et celui ci a été très calme et compréhensif.
Nous avons pris le petit déjeuner. Il ne restait presque plus rien de frais, plus de jus de fruit et plus de pain pour un petit dej a 13€/personne. C'est décevant.
Laetitia
Un gros problèmes de personnel et gérance
L'établissement etait correct, la literie bonne mais le gros soucis est le manque de professionnalisme du personnel de réception, désagréable, pas serviable, pas commercant, a la limite de l'irrespect.
Un petit conseil lorsqu'une cliente arrive sans avoir réservé et vous demande un tarif pdj inclus interessant, soyez au courant des prix proposés sur internet ... le receptionniste a été touché dans son ego lorsqu'il m'annonce 130€ et que je vois 95€ sur hotels.com... client pigeon allez dans cet établissement, ceux qui ont un peu d'intelligence privilegiront de donner leur argent à des personnes honnêtes.
Un petit conseil lorsqu'une cliente arrive sans avoir réservé et vous demande un tarif pdj inclus interessant, soyez au courant des prix proposés sur internet ... le receptionniste a été touché dans son ego lorsqu'il m'annonce 130€ et que je vois 95€ sur hotels.com... client pigeon allez dans cet établissement, ceux qui ont un peu d'intelligence privilegiront de donner leur argent à des personnes honnêtes.
ARMELLE
Hôtel très propre. Climatisation appréciée durant cette période de chaleur. Personnel aimable et serviable.
ludovic
Parfait !
Nicolas
Très bien
Bon séjour global. Manque juste une paire d oreillet pour un peu plus de confort
Stéphanie
Terrasse fermé, aucun service petit déjeuner très moyen, machine à café en panne, fruits abimés fromage en sachat même du kiri. Aucun service dans l'hotel sauf un distributeur je ne reviendrai jamais
Verified traveler
Hôtel avec très bon rapport qualité prix.
C’est un hôtel où je me rends pour le professionnel et privé.
C’est un hôtel où je me rends pour le professionnel et privé.
Valerie
Très bon hôtel.très bon accueil je recommande a 10mn de l aéroport lyon st exupery
Patricia
Hôtel des lumières
Très bon accueil, une personne présente 24/24, chambre au calme , spacieuse, literie confortable rès grand lit en 180. Petit déjeuner convenable. Parking privé.
salim
Au top
Hôtel très propre, chambre confortable et spacieuse, bon petit déjeuner, grand parking.
Je recommande
Je recommande
Romain
Très bonne hôtel très bon service et propreté nikel
Olivier
Parfait sejour avec une équipe dynamique
Location & surroundings
Hotel des Lumières
Rue De La République, 150, Meyzieu, France
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Hotel des Lumières
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