Name: Ramada Plaza by Wyndham Marco Polo Beach Resort
Address: 19201 Collins Ave, Sunny Isles Beach, 33160, US

Ramada Plaza by Wyndham Marco Polo Beach Resort

Miami Area - FL · United States

100 reviews shown

2/10

Poor

07 Aug 2026

sai venkatesh

there was a clog in the bathtub and despite of complaining multiple times, issue was not recolved.

Friends_and_family Friends

8/10

Excellent

05 Aug 2026

Karen

Beach view was great, as mentioned in the reviews the hotels needs some upgrades on the furniture/bathroom. Staff was great, John at the front desk was very helpful, attentive and friendly. We were able to do an early check-in which was great as we did a red eye flight from Los Angeles. Pool and beach was great. Just be prepare to pay for beach chairs/umbrellas not part of the resort.

8/10

Excellent

05 Aug 2026

Caribbean Investment

Nothing unique but nothing quite outstanding

6/10

Pleasant

03 Aug 2026

Melba

Family oriented hotel , with two restaurants inside, convenient store, souvenirs store, hair salon, jewelry store. Huge pool and one little kids pool. Hotel is beach front, just across the pool is the beach. Is an old hotel however rooms are very clean, with little kitchen, microwave , freezer, and balconies are the best to see sunrise. Rooms were clean, staff very helpful. Valet parking from $18 to $30.

2/10

Poor

03 Aug 2026

Jessica

Property was very run down, not clean and smelled.

2/10

Poor

02 Aug 2026

Kevin

Elevators didn’t work all the time, no clearly marked steps. Fees for a “resort fee” 20$ a night! On top of that parking is 30$ a day. Not worth the money at all. The pool bar charged 15$ for a 6oz drink. I could go on and on about this place. Wouldn’t recommend to my worse enemy!

6/10

Pleasant

02 Aug 2026

Eric

La chambre étais prêt le matin super .. la propreté en général étais moyenne

4/10

Poor

02 Aug 2026

Taylor

All Marcos not polos, all infrastructure that makes a resort a resort is non-existent. Mice, dirty carpets, and broken fridge/cabinets in room.

The pizza place in the basement is fantastic for all of your breakfast lunch and dinner needs, otherwise pass.

10/10

Exceptional

02 Aug 2026

Yolanda

Excellent

10/10

Exceptional

23 Jul 2026

Bradley

Great location. Beach

2/10

Poor

22 Jul 2026

Daniel

Horrible place to stay very unfriendly staff very rude and disrespectful personal.Hotel old and smelly beach dirty whole thing is big dump don’t take your family there you’ll regret .There is mold everywhere and whole lobby smells like a piss, none of the hotel staff is speaking English

2/10

Poor

21 Jul 2026

Gilbert

I saw a huge rat as soon as I stepped off of the elevator. I reported it and the front desk acted as if I was overreacting. The room felt nasty and the carpet was clearly unclean and sticky. I've stayed here in the past and it was not that bad. I don't plan to stay here again.

Self

4/10

Poor

20 Jul 2026

Jose

We stayed at the property for only two nights. The room had a large refrigerator and a small kitchen with counter space, which was convenient for preparing food. It was also spacious, had laminate flooring instead of carpet, and offered a nice partial view of both the ocean and the city.

Unfortunately, the room was not clean and the property is in need of maintenance. The table was broken, and the walls, ceiling and bathroom need to be repainted. The bathroom was the worst part—it was extremely dirty.

I requested a baby crib around 6:00 p.m., but it didn’t arrive after 10:00 p.m. The staff explained that they only had one person available, which caused the delay. However, when the crib finally arrived, it was dirty, so I didn’t feel comfortable putting my baby in it.

The beach was disappointing, and the common areas were not kept clean either. Overall, for the price we paid, we felt the stay was significantly overpriced and did not meet our expectations.

Family_with_children

4/10

Poor

19 Jul 2026

Ana

The entire building and rooms are super worn down. As soon as you walk into the lobby it smells really bad. So much so I didn’t even want to sit around in the lobby and the room’s bathrooms were dirty, filled with humidity and rust stains.

Partner

2/10

Poor

19 Jul 2026

Narges

We requested an early check in because we had a wedding to attend the same day and were assured it would be accommodated. However, when we arrived at 8:30 a.m., we were told no rooms were available and had to wait until 1:30 p.m. We were exhausted, had nowhere to rest or get ready, and had less than two hours to prepare for the wedding. This was very disappointing, especially after being assured our early check in request would be accommodated.

Family

2/10

Poor

19 Jul 2026

omer

I wouldn’t stay ever again!!

Family_with_children

4/10

Poor

18 Jul 2026

Massimo

The hotel looks a little run down and the reception smelled like cat piss, the staff were great and very friendly. Rooms are also kind of old as well as very noisy AC system. The location is good and has beach access but for the price I would expect more. Unless there are no other options around, I would not stay here again.

Partner

2/10

Poor

18 Jul 2026

Azariah

Wasn’t the best

Partner

4/10

Poor

17 Jul 2026

Michael

Don’t go here if you’re travelling to Miami. Not only is it far it also is really gross. I feel slightly scammed. Unless you have no self worth, you should not stay here

Friends

6/10

Pleasant

17 Jul 2026

Beata

The bed was dirty from coffee. Toilet was broken. I love to stay here but the hotel needs a lot of updates

Family_with_children

10/10

Exceptional

16 Jul 2026

Jesus

Habitación limpia, me encanta este hotel por sus vistas y playas hermosas, está vez la playa estaba sucia con muchas algas y también la polo en reparación pero espero que quede bien bonito.

Friends_and_family Family

6/10

Pleasant

16 Jul 2026

danae

Room wasn't clean. Broken nightstand, dirty bathroom floor. Valet parking was a mess. It was a busy weekend so they should've made plans for valet to work effectively. I've been there before and I've stayed in a better condition room.

Friends

2/10

Poor

15 Jul 2026

Eliezer

Property is very old and in disrepair, hallways smell and carpets are dirty. All around really subpar.

Self

2/10

Poor

15 Jul 2026

Adriana

la Pesina terrible Verde Socia si el hotel Esta en construction no deberian estar en servivio el parqueo muy carro y malolleve a mi perro de servicio que mproblema en ese hotel un securite queria que entrara por el aerea de basurero muy mal servicio siempre he ido ahi no vuelvo mas al tercer dia fuero a llevarme tohallas tuve que llamar para que fueran a limpia mi habitacion aparte me cobraron mas de lo que habia pagado$210 extra que por el parqueo bien malo espera 45 minutos hasta una hora para que le tragieran el carro el hotel esta en muy mal estadono deberian tener guepedes hasta que lo arregle muchas cucarachas habia mala esperiencia

Family_with_children

6/10

Pleasant

14 Jul 2026

mayquel

Bueno llegué y mi habitación no estaba esperé dos horas me dieron llaves de una y estaba ocupada después me dieron otra con televisor roto y al otro día fue que me cambiaron la Ma ayer nunca me dio la cara o sea no me gustó casi nada

Family

10/10

Exceptional

14 Jul 2026

Lisleidi

Good

Family_with_children

4/10

Poor

14 Jul 2026

Charisse

Will not ve staying here agaib

2/10

Poor

12 Jul 2026

Angela

The hotel was rundown and dirty. The room was filthy. The floors were dirty. The cabinets were broken. The bathroom tub was cracked. There was mold in the vents. The balcony was dirty. The pool area was dirty. The bathrooms at the pool were backed up with toilet paper. The tiki bar closes too early. The hotel advertises restaurants on the premises. The only restaurant was a very small pizza kitchen. The people that ran the pizza kitchen were great. But it is not a restaurant. The entire hotel smells like marijuana everywhere you go. Not a great place to take your children. The pool area had construction going on. And we were never notified of this. The bedding smelled bad. The towel towels in the bathroom smelled as well. Very disappointing experience.

Family_with_children

8/10

Excellent

11 Jul 2026

Candy

En frente del mar

Family_with_children

10/10

Exceptional

11 Jul 2026

Anet

Good

10/10

Exceptional

11 Jul 2026

John

Por el precio está muy bien ubicado , playa en frente del hotel

Family

2/10

Poor

11 Jul 2026

Ladonna

The rooms were nasty and front desk offered another room but it was just as nasty!

Business Friends

2/10

Poor

07 Jul 2026

Gabriela

Wouldn’t stay here again

8/10

Excellent

07 Jul 2026

KOSTYANTYN

nearby pool construction work, wonderful beach view and warm ocean 💟

Partner

8/10

Excellent

07 Jul 2026

Paul

Great location and very helpful friendly staff.

Family_with_children

2/10

Poor

05 Jul 2026

Ishara

I was put in the wrong room and then had to wait to get another one . Had to wait again for the trolley to move my stuff to the correct room. Tec had to come to fix the tv and the AC was not cooling the room stay at 73 degree . Other than the Pizzaeria the food at the outside bar was un eaten able . Tuna wrap. I had to throw out.
The bell hop , cleaning and valet were most pleasant . The Front desk rep was by herself and need more help .

Family

6/10

Pleasant

05 Jul 2026

Cindy

The view was good the smell of the room it was bad

10/10

Exceptional

05 Jul 2026

Omar

Excellent staying

Partner

10/10

Exceptional

04 Jul 2026

Debora

Staff was very friendly, courteous, respectful and answered questions in nice ways, not like other hotel staff members, and been is many, and in busy season, World Cup season! Will come back. Thanks!!!

Family_with_children

2/10

Poor

03 Jul 2026

Carissa

Horrible just horrible! Dirty and no respect for guests. Room was dirty and pool had very rude staff!

Friends_and_family Family

10/10

Exceptional

02 Jul 2026

Yefrey

Good hotel

10/10

Exceptional

30 Jun 2026

william

Nice view, and very patient/nice staff. Pool was something new, it was 11 feet deep!

Family

6/10

Pleasant

28 Jun 2026

Kaylee

Property felt dated.

Family_with_children

2/10

Poor

26 Jun 2026

Leslie

This Hotel is a two star budget hotel in an area where no where near bars or shopping, the pool area was filthy and the towels they supplied were all soiled and unclean,The staff were unwellcoming and extremly unhelpfull

I would certainly think twice about staying here as my original stay was a week but checked out after 1 night

Family

2/10

Poor

23 Jun 2026

Yevgeniy

Worst hotel in Miami
Front desk people speak no English
Roaches in the hotel
Smells horrible in the rooms
Stay away from this place

Friends_and_family Family

10/10

Exceptional

22 Jun 2026

Michael

Unfortunately I was only there for one night & didn't arrive until 10pm so didn't get to see or do much. But the staff I had a privilege of dealing with were all great & the room & view from room was great and I only wish I could have stayed longer!

Self

4/10

Poor

22 Jun 2026

Veronica

Internet was horrible. I was supposed to work from ,y room but I couldnt even check the emails.

Family_with_children

6/10

Pleasant

21 Jun 2026

Blake

Was only here for one night before a cruise, hotel was ok for the price, wouldn’t stay here for longer than a night

Family

10/10

Exceptional

21 Jun 2026

Vennessa

I had an amazing stay! The location is unbeatable right on the beach with easy access from the pool area, and having a bar just steps away was a huge plus. Even though there was a set check-in time, the staff accommodated me early, which allowed me to enjoy a full day of sun and beach time and spend more time visiting family.

The staff was helpful whenever I needed directions or assistance. My only minor concerns were that the room floor was a bit sandy and the bathroom could have been cleaned more thoroughly. Overall, for the price, the beachfront access and convenience made it well worth it. I would definitely stay here again!

Self

10/10

Exceptional

21 Jun 2026

Liannes

Muy bueno, calidad y precio, pasé mi cumple y todo estuvo genial y con 2 niños. Le puedo repetir en un futuro, lo recomiendo.

Family_with_children

8/10

Excellent

20 Jun 2026

Nelson Geovany

Family_with_children

10/10

Exceptional

20 Jun 2026

Luis

Las habitaciones muy limpias y el servicio del personal del hotel fue excelente lo q más me gustó q de la piscina podías ver el mar en frente

Family_with_children

8/10

Excellent

20 Jun 2026

Yvonne

Love the easy access to the beach, pool area was clean and large pool deck with lounge chairs. Pool staff are very helpful and friendly.
Young lady that checked us in was not so inviting or hospitable. If you are working with travelers, the first thing we want to see is an inviting smile- it’s vacation!
Other than that our room was clean when we arrived- nice remodel of the entire resort however it does have a weathered smell- it’s an old building. Parking is $30/day
I will return for another stay-cation!

Family_with_children

6/10

Pleasant

20 Jun 2026

Norman

Instalaciones muy antiguas, se necesita modernización

Self

8/10

Excellent

20 Jun 2026

Irma

I like the location near Collins Avenue. It was pet friendly. I brought my dog to hotel. Also the beach was good at hotel. The only thing that the hotel is old an it has a smell at lobby due to construction.

Partner

6/10

Pleasant

19 Jun 2026

carlos

I The breakfast isn't anything special—a bit pricey for what it is. I thought it was included in the price.

Family_with_children

6/10

Pleasant

18 Jun 2026

Cassius

Overall my stay was okay, but I was a bit disappointed with the pool/bar amenities.
Negatives:
1. Construction was happening at the smaller area by the pool and it was obnoxiously loud and completely unbearable. I could not truly enjoy myself like I wanted to as a result of this. Also, it was NOT stated on their website that construction would be happening. Lastly, I told the hotel staff and the gentlemen stated it was on their site but that was and is false, because I checked multiple times and did not see anything. I even asked the AI 24/7 chat bot and it said “I could not find anything specific information regarding construction”, but that was not true since you can clearly hear and see the construction going on.
2. I attempted to order the “Marco Polo” drink but the bartender stated they “ran out” of the specific alcohol needed to make the drink and in my opinion that is poor inventory management.
Positives:
1. Pool was absolutely amazing and the water felt great and relaxing
2. The Pool Bar hamburger and fries was very good and flavorful.
Overall, the stay was not entirely terrible but the construction happening by the pool put a major damper on my trip. I came here to relax and get away not hear loud construction the whole time. hope management knows this was a major inconvenience and should care about the guests enough to find a better solution or inform guests before booking.

Friends_and_family Family

10/10

Exceptional

18 Jun 2026

Ryan Griffen

Front desk Jennifer upgraded our room for free. Beach was not as beautiful like Destine. But for an overnight stay with a huge pool and beach front that’s near in the Cruise terminal it’s worth it, book this Hotel you won’t regret it. You car is safe with Valet staff. It’s the Cheapest around the area but clean and good staff- that matters most to an overnight travellers like us! Thank you!

Family_with_children

8/10

Excellent

17 Jun 2026

Valentina

El hotel demasiado agradable súper buenos preciosos y todo lo que necesitas a tu alcance cosas y personas que ame ! La piscina una de ellas con vista a la playa 😍y la bar tender de la piscina súper buena atención ,estoy muy contenta con esta visita . Gracias 🙏

Friends

6/10

Pleasant

16 Jun 2026

Yuslier

No es tan bueno

4/10

Poor

15 Jun 2026

Matthew

Hotel tired. Beach not great. Lady serving at pool bar was rude! Wish I’d gone elswewhere.

Friends

8/10

Excellent

14 Jun 2026

Lissett

It’s very convenient located the pool next to the beach. The hotel needs some updates in the lobby and room furniture

Family_with_children

6/10

Pleasant

12 Jun 2026

Mariana

Ubicación frente al msr

Partner

10/10

Exceptional

11 Jun 2026

Lissette

Clean room, family friendly ambiance

Family

4/10

Poor

10 Jun 2026

Dustin

First room and entire lobby smelled like marijuana, not acceptable for my 5 year old son. Second room tv didnt work, floors were as sticky as a run down dive bar, shower didnt drain, restaurant was closed, pool under renovation. And to top it off, the day we left, i had to deal with a homeless man at the pool at 730 am asking for money, then argue with the valet to give me the keys to my truck in the front of the building i paid $50 to park for 1 night. I literally had to lock my truck with my phone to verify bc he lost the valet number for my keys after i presented my valet ticket. Cheap room, even worse hotel.

Friends_and_family Family

10/10

Exceptional

10 Jun 2026

jose

good

10/10

Exceptional

10 Jun 2026

Michael J. R.

I stayed here June1-5. This actually my 3rd time staying at this hotel. I had a beachfront room was spacious and clean. Loved the kitchenette. The staff was very friendly.

Self

10/10

Exceptional

09 Jun 2026

Larry

Marco Polo is always a good stay. The room was nice, but there was a bit of lingering aroma about the air. Like someone smoked in there 3 or 4 stays back, or like the john went unflushed for a day or two. We bought a can of Lysol, gave the place a spritz, and all was well again. The staff we interacted with were an excellent, amiable lot, a pleasure to be around. We stay at Marco Polo when we visit Gulfstream Park and will return again to Marco Polo next time we have a racing event to attend.

Partner

8/10

Excellent

08 Jun 2026

leanni

A bit of obstacles because the pool area was under renovation, and little lighting at night in that area.

Family_with_children

10/10

Exceptional

08 Jun 2026

Nelson

Great value for the money. I had two rooms one of those nicely updated and the other one needed to be updated. Either way, both rooms were very clean. Great location.

Family_with_children

2/10

Poor

07 Jun 2026

Lesiet

La propiedad olía mal desde q entrabas al lobby . La habitación tenía un sofá manchado, la cocina estaba rota y no había ni papel toalla ni detergente de fregar la cortina del baño ya estaba amarilla y despedazadas. La piscina fea, área en construcción

Partner

10/10

Exceptional

07 Jun 2026

Kevin

Always a good stay at this property. Conveniently located to a lot of attraction. Beach front, valet Service-was very nice. I would stay here again for sure.

Partner

10/10

Exceptional

06 Jun 2026

Octavianus

enjoy the hotel and our time there

Family_with_children

4/10

Poor

06 Jun 2026

Kevin

Outdated property, rooms are in need of desperate repair. For a place next to the ocean you would think they would keep the property updated. Water was off for an entire day, no notification they were doing this when I booked or after my booking was complete, had I known the water was going to be off I would have switched. Horrible place.

Self

2/10

Poor

06 Jun 2026

Aliyah

Was horrible

2/10

Poor

06 Jun 2026

Sherri

Very old, microwave didn't work. Very sketchy location

Partner

10/10

Exceptional

05 Jun 2026

Stefany

Me gusto mucho el hotel lo q no me gusto es q tienen muy pocas sombrillas en la piscina

Family_with_children

4/10

Poor

05 Jun 2026

William

No parking. Have to valet. Make you put $150 deposit. Hallways smelled like marijuana. Carpet smelled stale. Not worth the money

Friends

4/10

Poor

05 Jun 2026

Lina

Room was awful! The hallways are giving motel 6, looks straight out of a horror movie. The room is drenched in the worst smelling febreze. I felt the smell in my lungs after only a few minutes of staying in the room. Luckily I got a refund and got to go to a different hotel. Worst hotel experience I have had I would recommend to stay away from this place !

Friends

6/10

Pleasant

03 Jun 2026

Jermaine

The hotel needs to be updated. The bathroom and the furniture needs remodeling or replacement. Staff could be more welcoming as well

Family

10/10

Exceptional

02 Jun 2026

Giselle

Me gustó mucho y la playa espectacular

Family_with_children

6/10

Pleasant

31 May 2026

ZACKAREY

Pool staff unfriendly. Everyone and everything else was great.

Partner

2/10

Poor

31 May 2026

Amanda

Extremely outdated. Rooms smelt like smoke. No towels upon check-in. The “pool” cafe food was diagusting. The woman working it was extremely rude. I asked for more iced coffee very politely as it was filled 1/2 way, she said “god bless America” and walked away. The pool towels are stained.

Self

2/10

Poor

31 May 2026

Moshe

Smelled like mold and paint do not recommend

Partner

2/10

Poor

30 May 2026

mollie

Property is old, poorly maintained, dirty and smells terrible. Def would not recommend staying here. Pay a little extra for something nicer.

Family

6/10

Pleasant

29 May 2026

Jasson

I’m

8/10

Excellent

28 May 2026

John

Great beach view
Nice pool

Self

10/10

Exceptional

27 May 2026

Claudia

The hotel is dated the staff works hard to keep it clean and that is appreciated but the hotel needs some TLC also to replace the carpets for tile floors in the hallways and they need to not allow smoking of any sorts in the rooms as it’s unpleasant for those who don’t maybe invest in a smoking area easy to access and appealing. Also they should allow guest to bring their own snacks to the pool area or bring down their prices in the pool bar if we bought pizza at the yummy downstairs hotel pizza spot we couldn’t bring it to the pool area that’s no reasonable.

Family_with_children

8/10

Excellent

26 May 2026

Laura

You won't find a more reasonable hotel for the location. Nothing fancy, but rooms are clean and pool is nice. Beach is beautiful! This is our second time staying here and we would stay again. Only downside is that one elevator is often out of order, but they have a few others available.

Partner

10/10

Exceptional

25 May 2026

Aridenyi

Good views

Friends

8/10

Excellent

25 May 2026

Jackie

A nice one stay night

Family

6/10

Pleasant

25 May 2026

Amarilys

El servicio de habitación es pésimo, no limpiaron en los tres dias de estancia y tenía que solicitar el cambio de toallas. La piscina esta limpia, pero el servicio de sombrillas es pésimo, tienes que pedir constantemente te pongan una. Deben mejorar en este aspecto.
Destacar el servicio de valet que si es muy bueno.

Partner

8/10

Excellent

23 May 2026

Sarah Jane

Loved that the pool and beach were so close

10/10

Exceptional

18 May 2026

zoya

Thanks for good service.

Family

8/10

Excellent

18 May 2026

REBECA

Need more umbrella

Friends

4/10

Poor

18 May 2026

Rosa

Las habitaciones son viejas bueno la propiedad como tal necesita renovación, el área de piscina buena , solo le falta más entretenimiento para las personas, ofrecer más variedad de comida, en general el servicio de los empleados muy bueno, atentos! La ubicación está buena porque tiene la piscina y la playa al alcance fue lo que más me gustó! Fui en familia y la pasamos lo mejor posible , pero si están buscando algo más actual está propiedad para mi no es la mejor! Es mi segunda vez llendo y siempre que voy el área de la piscina tiene algún problema de reparación o materiales de construcción. Deben mejor más

Friends_and_family Family

8/10

Excellent

17 May 2026

Nashae

Friendly staff

Family_with_children

4/10

Poor

17 May 2026

Suset

Mal olor en la habitacion