DoubleTree Resort & Spa by Hilton Ocean Point-N. M

United States , Miami Area - FL
SUNNY ISLES BEACH, 17375 Collins Avenue
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100 reviews shown

10/10

Exceptional

29 Jun 2026

Jody

Naaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa

8/10

Excellent

29 Jun 2026

Juan David Zuluaga

People in some cases more oriented to charge extra cost than deliver good services.

Family_with_children

8/10

Excellent

28 Jun 2026

Thomas M

It was a very enjoyable experience.

Partner

10/10

Exceptional

28 Jun 2026

ALICIA

Love the place very relaxing and the food was excellent definitely will come back and recommended

Partner

8/10

Excellent

27 Jun 2026

Jeff

The resort style swimming pool was really nice! We had a great time.

Family_with_children

6/10

Pleasant

26 Jun 2026

Tysheka

The stay was nice; however all the fees and taxes. They said there is a 40 dollar resort fee but didn’t say anything about taxes. There was a 45 dollar parking fee per night that was not optional and that also came with taxes and than breakfast for 2 bowls of oatmeal with 2 cups of coffee was 57 dollars.

2/10

Poor

24 Jun 2026

Adam

Terrible service, smoke smelling lobby and in need of refurbishment

Business

10/10

Exceptional

24 Jun 2026

alejandro

Muy bueno todo excelente 👌

10/10

Exceptional

23 Jun 2026

Elio

A++++++

Family_with_children

10/10

Exceptional

23 Jun 2026

Daylin

Clean romm

Partner

10/10

Exceptional

23 Jun 2026

Celisa

Amazing! Near great restaurants walking distance to the beach.

Friends

10/10

Exceptional

22 Jun 2026

Danyale

Great experience

8/10

Excellent

22 Jun 2026

Angel

Todo se ve bastante bien, el restaurant un poco lento en el desayuno y el domingo la piscina no estaba limpia tenia muchas hojas, vasos plasticos etc al,parecer ese dia no la limpiaron por la mañana, por lo demas todo perfecto la carpeta y el valet parking muy buena atencion la habitacion bueno y limpia

Family_with_children

8/10

Excellent

21 Jun 2026

Jumarys

It was a good stay, the hotel was clean, quiet and had an amazing pool.

Family_with_children

10/10

Exceptional

19 Jun 2026

Robert A

Everything is always great at this property. I have been here numerous times and the staff has always been helpful.

Self

8/10

Excellent

19 Jun 2026

Regina

Good

10/10

Exceptional

19 Jun 2026

Yoandra

Excellent

10/10

Exceptional

15 Jun 2026

Jacques Edouard

Bien

Partner

10/10

Exceptional

14 Jun 2026

Julianna

Place was absolutely amazing definitely 10/10 recommend

Partner

10/10

Exceptional

14 Jun 2026

Ridel

Good

Family_with_children

10/10

Exceptional

13 Jun 2026

Robert

I stay at this hotel every time I travel to Hollywood Florida area .

Partner

10/10

Exceptional

03 Jun 2026

Heather

Staffs

Family

8/10

Excellent

02 Jun 2026

Khaonah

Great budget friendly hotel , literally across the street from the beach the only thing i would change is more restaurants they only had one that serves only breakfast to my knowledge but everything else was great

Partner

6/10

Pleasant

01 Jun 2026

keturiah

It was my birthday and I had to end up getting changing the first ring because the first time snug like marijuana, but the second room was good and the only issues is that they were doing way too much construction. We heard every single thing going on on the roof, it was really loud but they did go ahead and wait the resort fees so that’s OK but it was just like a lot of calling, we would have to do in order to get stuff resolved.

Friends

8/10

Excellent

30 May 2026

Miscel

Buen hotel

Friends

10/10

Exceptional

30 May 2026

Aylena

We had such a great stay at DoubleTree by Hilton Hollywood Beach! The front desk staff was super friendly and check-in was fast and easy. The valet parking team was also very helpful and quick every time we needed the car.
The pool area was beautiful, especially in the afternoons with the relaxing music and amazing ocean view — definitely a big plus. The whole hotel had a very family-friendly vibe, which we loved. Another great thing is that the beach is literally right across the street.
The pool bar was excellent too, with really good drinks and tasty lunch options. There are also many good restaurants and the boardwalk nearby, so there’s always something to do.
We enjoyed our stay so much that we ended up booking an extra night. Would definitely come back!

Friends_and_family Family

2/10

Poor

28 May 2026

Phedeline

Very dirty

Self

10/10

Exceptional

26 May 2026

Migdalia

Tuve una experiencia excelente en este hotel. Las instalaciones estaban impecablemente limpias y muy bien cuidadas. Todo el personal fue excepcional, muy amable y profesional, haciendo que mi estadía fuera aún más agradable.

Quiero destacar especialmente a la señora Maribel, quien trabaja en el café al lado de la recepción. Su amabilidad, atención y trato cordial hicieron una gran diferencia durante mi visita. Sin duda, regresaré y recomendaré este hotel a familiares y amigos.

Partner

6/10

Pleasant

26 May 2026

Ari

Staff were excellent, very helpful and friendly. They seem stretched thin and overworked to be honest. The restaurant was a disaster, they couldn’t get our breakfast order correct and also sent someone else’s order to our table. Cream of the crop was the condition of the room. The linens on the beds had what looked like blood stains and most definitely were not changed from the last guest, just made up. The carpet could use a good vacuum and shampoo. The balcony was so dirty, it clearly doesn’t get cleaned. I stayed at this property 9 years ago and it was amazing. My stay over this past weekend was anything but good. Also, clean the phones, they are so grimy. From what I learned, it is now owned by a third party, it is no longer Hilton owned and it shows in lack of care for the property.

Family

8/10

Excellent

26 May 2026

Luis

It was a very good experience. Great location very close to the beach (across the street), and yet far enough to be a peaceful retreat from all the hustle and bustle.

Friends_and_family Family

10/10

Exceptional

26 May 2026

abena

My stay was great

Partner

10/10

Exceptional

25 May 2026

Ibedys

Me gustó el hotel , sobre todo la vista al intercostal , después de la zona de la piscina ,tiene buen precio la reserva de este hotel

Partner

8/10

Excellent

25 May 2026

Alexis

Lugar sentrico para playa y otros lugares buena atención de los trabajadores buena limpieza. Lugar agradable.

Friends

8/10

Excellent

25 May 2026

Denae A

Family had a relaxing time.

Family_with_children

4/10

Poor

25 May 2026

Heidi

My main complaint was that there was no button on the phone in the room that said front desk. Maybe it’s because I don’t travel much but I didn’t just know that you press zero. I had tried doing that and it rang multiple times, but no one picked up. Also the food was absolutely terrible. For convenience sake, I had to order room service a great deal and everything was consistently terrible – except for the fresh orange juice. The price is for room service, of course were ridiculous although the staff that delivered were wonderful

Self

10/10

Exceptional

24 May 2026

Robert

Everything is well maintained at this hotel . All the staff are very nice . Any issues that might arise are always handled immediately by the staff.

Partner

2/10

Poor

24 May 2026

VIANY

Baños tupidos, habitación sucia...la bañadera con pelos y se llenaba de agua siempre.
A las 8 pm te decían que tienes que salir del área de piscina qué es lo único agradable las vistas, ni siquiera sentados en la terraza el lugar lo cierran... muy lejos de la playa

Friends_and_family Family

10/10

Exceptional

24 May 2026

Osmel

Exelent...................

10/10

Exceptional

21 May 2026

Jose A Rodriguez

Parking

Family

10/10

Exceptional

18 May 2026

Deborah

Self

10/10

Exceptional

17 May 2026

Austin

Everything was good

Family_with_children

10/10

Exceptional

17 May 2026

Olena

Very good

4/10

Poor

16 May 2026

Sierra

The room I stayed in was terrible. Toilet stopping up, sink leaking they came and fixed the sink from leaking but that just caused it to have little to no water pressure, the shower water didn’t get hot, and they kept charging my card after I left with no invoice. I DONT RECOMMEND this place

Family_with_children

10/10

Exceptional

15 May 2026

Robert

Stayed there many times everything is always great

Self

10/10

Exceptional

14 May 2026

Yesenia

Muy tranquilo y acogedor

Partner

10/10

Exceptional

11 May 2026

Ailyn

Nice hotel! Clean room, amazing staff, good drinks and great music at the pool.

Family_with_children

10/10

Exceptional

10 May 2026

Geydi

Clean !

Family_with_children

10/10

Exceptional

08 May 2026

Ashley

Parking was 45 plus a night plus the resort fees
And some stuff by pool was closed during the week

8/10

Excellent

06 May 2026

David

Great location and very nice hotel, the only drawback is valet parking only.

Partner

6/10

Pleasant

06 May 2026

Christos

Very clean and great staff. One major complainf is the 40$ per night hotel fee and the absurd 45$ per night valet. The parking for the valet is a 5 secondssss walk behind the valet stand and a hotel parking?? So you pay 45/ night to get a car i could get in 10 seconds. The hotel was great but these “extra charges add up on final bill which i find outrageous

Self

4/10

Poor

04 May 2026

Jajaira A

Had an issue with the people next door smoking on the balcony and having the smoke come into my room so I couldn't enjoy the balcony and when I told the front desk, not once, but twice, they said they are not allowed to knock on their door. Parking was valet only, and there was no free breakfast. The free cookies were good, but the hotel didn't offer enough for me to want to stay and enjoy the amenities. I went to the beach instead and used the ameneties of a nearby hotel instead.

Family

10/10

Exceptional

03 May 2026

Claudia

Muy buena atención

Family

10/10

Exceptional

03 May 2026

Cory Brewer and Jessica

Extremely smooth check in . The lady that checked us in was great :) The pool area was nice and drinks were cold :)
Thank You

Family

10/10

Exceptional

02 May 2026

Meilyn

Loved it! Booking next trip! Clean, helpful and wonderful service

Pet

4/10

Poor

01 May 2026

Miranda

The property was overall nice and the staff generally was kind. However, I had made a reservation noting I had an infant. Called prior to arrival to request a crib. Was told it would be noted on my reservation and the crib would be in my room. Asked upon checking in for a crib and was told it would be brought up shortly. An hour or so later I asked again for a crib as I went to dinner. Still not one when getting back to my room. Was told they might not even have one for me at that point. So now I’m worried about where I can safely let my 7 month old sleep. I would have made different arrangements if they had been straightforward and told me a crib was not available. They eventually “found” one for me and brought it to my room at 830-9pm. Way past bedtime for my daughter. Was not pleased. Offered a “snack” bag for my trouble. No thanks. Do better. Parents have enough stress while traveling with young kids. Don’t add by not being up front or doing your own due diligence/job.

6/10

Pleasant

27 Apr 2026

gianna

So they had our room ready an hour late from what check in time was supposed to be and the lobby was filled with a long line of people trying to check in. Pool and crowd isn’t as nice as I thought it would be but other than that it was a decent nice stay. Room was great a little dusty in areas bed not perfectly made but ok! You can’t take any outside food or drink by pool that’s a little stupid to me but that’s fine

Partner

2/10

Poor

26 Apr 2026

Alberto

The Ac wasn’t work, I got my room very late.I can said have a bad experience in the hotel

Family_with_children

8/10

Excellent

26 Apr 2026

Karen

Property was clean. Spacious room with nice balcony. Pool area was beautiful with water views . Valet staff was great . Front desk staff was nice , though seemed a little scattered as if they were understaffed but they did their best. Pool bar staff could have been a little nicer but drinks were good. Towel lady was very sweet. Didn’t get to use beach amenities due to construction being done on the beach. I would stay here again.

Family_with_children

8/10

Excellent

26 Apr 2026

Samantha

Bar was good. Food couldve been better.

Partner

2/10

Poor

25 Apr 2026

Brian

The room was dirty, the hotel is in desperate need of renovation. Conrad Hilton would be rolling in his grave…we left as soon as we got there and booked another hotel down the road.

10/10

Exceptional

21 Apr 2026

Amanda

Great pool

10/10

Exceptional

20 Apr 2026

Nina

Room was amazing

Partner

10/10

Exceptional

15 Apr 2026

MELANIE

This hotel is beautiful. Nice, clean and spacious rooms. Across the street from the beach. It's also in a convenient location with affordable breakfast and lunch options within walking distance and even a Wal-Mart!

10/10

Exceptional

14 Apr 2026

MUHAMMAD HASSAN

Excellent

Business

10/10

Exceptional

13 Apr 2026

Reema

I picked the hotel, as I frequently use the Hilton. Though over the years I have found each one differ a lot some bad and some good.

However, this one is one of the best ones I’ve stayed in. The staff were very helpful with the luggage on arrival and stored it for us while we waited for the rooms to be ready, they also gave us some complimentary dessert slices and water.

The rooms were spacious and very clean and found the room was very kid friendly.

The pool and dock was nice and scenic.

It was perfect as it was close to the airport and they provided airport transfer 24/7.

Would highly recommend a stay here.

Family_with_children

10/10

Exceptional

12 Apr 2026

Tom

Clean room and great food, the pool is very nice!

Friends_and_family Family

6/10

Pleasant

11 Apr 2026

Gustavo

Limpieza correcta. No reponían agua ni café al hacer la habitación, había que solicitarlo.
Servicio de playa sin sombrillas a pesar de no haber viento, personal de playa con malos modos y último día no hubo servicio de playa ni se avisó.
No dispensan agua caliente para el mate.
Valet parking y recepción muy amables.

Friends_and_family Family

2/10

Poor

11 Apr 2026

Rochell

Extremly inadequate! When we arrived there was no front desk to greet us for 5 minutes. The room didn't have enough washcloths & no face towels. The glass door nor the glass balcony was cleaned. Housekeeping came to clean our room after 5pm when we had returned... we asked for water & sent her away because we were tired. In addition to the bathroom wall needing to be cleaned. A towel covered the dirt spot. We didnt get any sleep every night because there was a loud buzzing noise that sounded like the elevator was broken all day & night. Our lamp had light bulbs that didn't work. They had someone give us new bulbs. I asked to be moved around 5am, the gentleman said he could move us however, when we came after the kids were up to be moved 2 hours later we were told no they were at 98% & the guy was new, so he didn't know he couldn't change us... very upsetting. The hot tub only worked our 1st & last day there, it was luke warm, yellow & had sand in there. It along with the pool needed to be shocked, some muratic acid & ph checked. Nobody did that. The pool & area wasn't cleaned nor cared for. There were no pool attendants. Drinks were still on tables from the day before. We had to wait for clean pool towels everyday. My daughter cut her foot on something in the pool area.. yes her foot was bleeding. Also dogs being at & in the pool, gross. The restaurant menu & food is now terrible, over cooked, lacked much luster & many items removed from the menu. Not a good stay.

Family_with_children

10/10

Exceptional

10 Apr 2026

James

The only thing we were disappointed with was the beach access. It was a bit of a walk and the signage wasn’t the best. We really did enjoy the pool. I know we can just walk inside to the bar, but having the tiki bar open every day would have been perfect. Dinner at the restaurant was nice and relaxing. We will be back. Thanks for the memories.

6/10

Pleasant

10 Apr 2026

Joanne

Room wasn’t real clean. Major upgrades needed at this hotel

8/10

Excellent

09 Apr 2026

Elena

Great location near anything tourists need ( banks. Cafe) but struggling with enough towels at the beach.

Partner

8/10

Excellent

07 Apr 2026

Jose

Staff very friendly and overall clean and pleasant property. Sink in room a little dirty and peeling.

Partner

6/10

Pleasant

06 Apr 2026

Yelena

Our stay was ok, but the service could be better. The room had limited towels, and after the first cleaning , there were even fewer than before. Communication was difficult because the cleaning staff did not speak English. Also, there were not enough lounge chairs and umbrellas by the pool

Family

10/10

Exceptional

05 Apr 2026

Yanet

Todo muy bueno y la atención excelente

Family

10/10

Exceptional

05 Apr 2026

Gilda

Everything was perfect

10/10

Exceptional

04 Apr 2026

Daniel

Front desk staff were rockstars!! The front desk & bellhop were probably the best experience I had at a hotel/resort.

I don’t know what was going on at restaurant but we were NEVER greeted or sat for breakfast. Maybe a lack of staff but no one acknowledged me or my family. Very disappointing. Regardless this was a 10 out 10 experience especially after dealing with getting off a cruise ship in Miami that morning.

8/10

Excellent

04 Apr 2026

Michelle (Shelly)

The room was very comfortable. the bed was very soft, not what I prefer. I liked that they provided 2 bottles of water each. The breakfast in the restaurant was very nice.

Self

8/10

Excellent

03 Apr 2026

Marlon

Enjoyment of water

Friends_and_family Family

8/10

Excellent

31 Mar 2026

Lori Ann

Breakfast was overpriced.

Friends

2/10

Poor

29 Mar 2026

GEETANJALIE

I didn’t have no breakfast and was being ask to make a down payment and also a resort fee

Partner

10/10

Exceptional

29 Mar 2026

David

Selections for food and beverage were great. Very nice location. Pool bar was a nice convenience

Partner

2/10

Poor

29 Mar 2026

Paul

Hotel restaurant was very bad service
The bathroom door in my room wouldn’t close

Partner

2/10

Poor

28 Mar 2026

Jessica

Our bed was broken and had a huge dip in the middle of the mattress, the springs were definitely broken. Then we were charged almost $100 more than what was offered on hotels.com reservation, and when we questioned the front desk and they were not very helpful because their English wasn’t great so there was a communication barrier there and it was just not worth wasting my time because the conversation was going nowhere.

Friends_and_family Family

4/10

Poor

27 Mar 2026

Olga

When check into our first room, it was not the room I had booked. The hotel is not kept up. It looks like it needs new upkeep like the drywall better cleanings and the cleaning crew was not happy to be there. there was also a transient sleeping on the chairs between the restaurant and the Pools.

Family

4/10

Poor

25 Mar 2026

Fernando

i had bed bug bites!!!

10/10

Exceptional

24 Mar 2026

Julianna

Such a nice property we stayed here for two nights and wanted to extend owe trip.

8/10

Excellent

24 Mar 2026

Sandria

Food & cocktails were mediocre and overpriced. In the future, food quality and cost is better in the city. The hotel stay and location were good. Across the street from the beach with chair & umbrella service.

Friends

8/10

Excellent

23 Mar 2026

Eric

Staff not as helpful as I would have hoped. Property was otherwise nice.

Family_with_children

8/10

Excellent

21 Mar 2026

Taeko

Clean property and rooms

10/10

Exceptional

18 Mar 2026

Salina

The rooms were nice, big and super clean!

Friends

4/10

Poor

15 Mar 2026

Moritz Maximilian

No decent restaurant. Nothing

10/10

Exceptional

15 Mar 2026

Beatrice

Clean room

Partner

10/10

Exceptional

13 Mar 2026

Kia M.

Highly recommend. Hotel is more so in hallendale beach. HReasonably priced. Walking distance to beach. Prepare to bring your own towels in case they run out. The chair rentals closes promptly at 4:30. They will sweep the chairs right from under you. Pool by the Oceanside with a bar. Onsite dining and conveniently located next to a combo store and Publix down the street. Only had two issues which was a slight smell in the room and I wish I booked a longer stay. Definitely look forward to

10/10

Exceptional

11 Mar 2026

Vincenzo

Beautiful location

Partner

10/10

Exceptional

09 Mar 2026

Deaundra

I would definitely book this resort again. My four day stay was divine.

Self

8/10

Excellent

08 Mar 2026

Maura

Room smells weird but otherwise it was good bed was comfortable and place was nice

Partner

10/10

Exceptional

04 Mar 2026

Tamera

The pool was great. Staff was so friendly. Room was large and nice.

Friends_and_family Friends

10/10

Exceptional

02 Mar 2026

Jamie

We have stayed here twice and have enjoyed it both times. Its easy to walk to the beach plenty of chairs on the beach and at the pool

Friends_and_family Family

10/10

Exceptional

01 Mar 2026

Lamont

The entire experience, from the valet service to the front desk in the lobby, was exceptional. The rooms were well-maintained and clean, and I particularly enjoyed the views from the poolside. This was my inaugural stay at a DoubleTree property.

Family

10/10

Exceptional

01 Mar 2026

natalia

Yes