The Landon Bay Harbor-Miami Beach

United States , Miami Area - FL
Bay Harbor Islands, 9660 East Bay Harbor Drive
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100 reviews shown

4/10

Poor

19 Jun 2026

Ibrahima

Hello,

I was very surprised by the price and the limited amount of certains services and amenities, so this comments is more for recommandations:

1-The breakfast choice is very limited and the quality of the elements is very very poor like the croissants, even the apples were powdery.

2- The wifi signal does not cover the outside patio so its hard to have meetings for smokers.

3- Impossible for guests to warmup their foods.

However, overall, the welcoming of the staff was great.

4/10

Poor

15 Jun 2026

Craig

This is the second time my wife and I have stayed at this hotel in the last two and half months. We stayed in room 105B.
The A/C unit would run for about five minutes then stop for three minutes before starting again. The noise was so loud coming for the A/C it made it difficult to sleep.
The barn door to the bathroom sticks making it difficult or open and close the door. The hand held shower would not work and the rain mounted shower head was very high making it difficult to use.
The carpet in our room was stained.
The continental breakfast had fruit flies flying around the fruit and small bugs crawling around the bagels and toast.
We were very disappointed in the condition of this hotel.

Family

6/10

Pleasant

15 Jun 2026

Craig

Carpets need replacing in the room and hall way. Our room was 195 A, sprayer in the shower wouldn’t work and the bathroom door needed two hands to slide the door open. There were bugs on the bagel and bread as well as fruit flys.
Will not return.

10/10

Exceptional

08 Jun 2026

Jenifer

Loved everything about this hotel, the only thing that was disappointing the breakfast very basic

Partner

8/10

Excellent

25 May 2026

Guerrier

Well decorated, cozy, and the room was very clean. It’s very quiet. A pool would have been nice to have. They give a glass of wine, not a bottle.

Self

10/10

Exceptional

17 May 2026

Heloiza

Nice Hotel

Self

6/10

Pleasant

11 May 2026

Terrance

Property was moderately nice; no thrills.

Self

6/10

Pleasant

05 May 2026

Jason

It was ok

8/10

Excellent

04 May 2026

Gustavo

The breakfast was a bit light.

Partner

10/10

Exceptional

03 May 2026

Ameyaw

Feels like Home, lovely location and staff

Self

8/10

Excellent

28 Apr 2026

Donald

This place for the price and location is perfect. Parking is easy. Place is very cute. Biggest issue is the carpets are very stained in room. If this place threw down some laminate flooring it would be very nice. Also, they need to update their room keys so they are not always deactivating. That is pretty annoying. Overall I would stay there again.

Partner

8/10

Excellent

27 Mar 2026

Marissa

Property was nice, staff were great. Parking was kinda limited as there is a restaurant connected to the hotel. Our shower could have been cleaned better but overall our stay was good & the price wasn’t bad for the area & I booked it last minute! Beach was right down the street & shops nearby! Overall a wonderful stay!

Partner

10/10

Exceptional

25 Mar 2026

Steven

Good

8/10

Excellent

23 Mar 2026

Richie

This is one of those hotels that a traveler will either love or just view as okay. It has some great features, but is also missing some features that would make it truly excellent.

Pros: The hotel is CLEAN. And that goes a long way w/ me. Also, the location is great—right on Bal Harbor Island, just a stones throw from the beautiful Bal Harbor shops mall, some good eateries, & within range of Uber Eats for deliveries. It also provides a free Continental breakfast, a nice happy hour w/wine from 5pm-6pm, and a cheaper nightly parking rate ($20) than other hotels in the area (which can soar up to $50 a day). Plus 24/7 coffee in lobby.

Cons: Because it's in the tightly packed Bal Harbor area, there's no pool. Sad. There is, however a nice little terrace where you can sit out front (see the hotels.com photo) to sip your Happy Hour wine. But there's no cafe/restaurant, which means no room service or ways to just eat in (you have to either order Uber Eats delivery or go out). Also, no microwave in room & the fridge is a TINY box.There's also a noise factor. This small hotel is between condos on one side, which is ok, but on the other side are backs of a few cafes. So @ 10:30PM you'll her a massive dump of trash/bottles being made into the bins nearby. And at 7AM, you'll hear loud crashing of trucks unloading supplies to the restaurants. Not fun. This doesn't happen every day, but it happens probably every other day. If you are on the South side of building you'll hear it.

Partner

10/10

Exceptional

16 Mar 2026

Jessie

The room was very clean and a comfortable homey feel

Partner

10/10

Exceptional

01 Mar 2026

Ben

What a great hotel, huge value for the price in the area would return again.

10/10

Exceptional

01 Mar 2026

Elizabeth

Very clean room. Very accommodating front office and housekeeping staff. Phyllis was wonderful. They even treated our dog very nicely. 100% will stay here again.

10/10

Exceptional

22 Feb 2026

Damian

Loved it

10/10

Exceptional

18 Feb 2026

John

Nice area

10/10

Exceptional

18 Feb 2026

Terrell

Great stay. Clean. Nice location.

10/10

Exceptional

15 Feb 2026

Rebecca

Clean room, quiet, nice part of town. We areived early and was offered breakfast that day as well as the next day. Would stay there again.

Leisure Partner

10/10

Exceptional

14 Feb 2026

Dmitri

Good value for this price. Definitely needs some minor repairs.

Business Family

10/10

Exceptional

06 Feb 2026

Linda

Always a wonderful stay

10/10

Exceptional

03 Feb 2026

Marybeth

Staff is always courteous. Happy hour in the lobby with decent wine. Location is great! Hotel is cute. Breakfast is nothing to look forward to.

6/10

Pleasant

01 Feb 2026

Bill

1st impressions are important and this place looks bad. The photos of front entrance to this place from Hotels.Com are deceiving ! We thought that the hotel on the other side looked better & was the hotel we were to go to. We were not offered any wine when checking in plus front desk attendant told us that there was not any hotel bar or restaurant?

Friends_and_family Friends

6/10

Pleasant

28 Jan 2026

Aimee

This is a good place to stay for short trip. It is a small property with very clean rooms and a nice, continental breakfast included.

Leisure Pet

6/10

Pleasant

25 Jan 2026

yelena

Clean rooms. No frills. No elevator. It was a major inconvenience for me, since I hurt my knee and had problem climbing stairs.

10/10

Exceptional

20 Jan 2026

Berta Emma

Excelente todo

10/10

Exceptional

19 Jan 2026

Joshua

Clean room , polite staff , great location

10/10

Exceptional

08 Jan 2026

Susy

The room was spotless, and the staff were very accommodating.

6/10

Pleasant

05 Jan 2026

Kathryn

We had an absolutely great first night, with a wonderful check in with Felix, a gem of a front desk person. The hotel is lovely - central, tastefully updated.

Our second night, we got a taste of the downsides of this hotel. The soundproofing between rooms leaves something to be desired - at one am, we were awakened by very loud guests in the room next to ours. At first it sounded like they were fighting, and then, it became clear they were very intoxicated and potentially staying up all night. At nearly two am (we had to catch a plane at seven am at Miami dads that day), we finally called down to the front desk. The night auditor was rude and nothing happened. We called back at almost three am, and the night auditor was dismissive - said she went and stood outside the door and heard nothing. Basically, she didn’t intervene at all.

What came next (after her rudeness) was a battle between my husband and the next door tenant, banging on the walls until they finally got the hint and by three thirty, were quiet - just in time for us to have to get ready and leave.

I would also warn anyone who suffers from fragrance induced allergies/asthma - this is not the hotel for you. They rely heavily on plug ins and artificial scents - pleasant enough at first but even with us, caused some irritation. An asthmatic or someone sensitive to perfume would suffer.

I really want to give a better review but that second night really wrecked it for us. This may be a better place mid week.

Leisure Partner

6/10

Pleasant

03 Jan 2026

Juan

No elevator in the hotel. Bad for large luggage

Leisure Partner

10/10

Exceptional

22 Dec 2025

Cara

We had an exceptional experience at The Landon Bay Harbor even though we were only there for one evening. Phyllis was amazing, he greeted me and explained perks I would receive while staying with them, let us know he was available for anything we need and was very personable. He left a lasting impression. The room itself was nice and clean and worked perfectly for the one night stay we had in Miami. We would definitely stay here again.

4/10

Poor

21 Dec 2025

Pamela

Slamming doors all night. Breakfast was very skimpy. ..cereal and stale bagels or bread…yuk. Not enough towels in room.

Business Partner

8/10

Excellent

18 Dec 2025

Jorge

Great location. Perfect option for a quick visit to the area.

Leisure Family

6/10

Pleasant

11 Dec 2025

NIKOLAOS

Aircondition off the schedule. Didn’t stop work all night! Couldn’t schedule it. Tv control slow!
Shower decent!

Business_and_leisure Self

4/10

Poor

02 Dec 2025

Marsha

The rooms were old and the bed was too soft. The sheets were scratchy. The breakfast was a joke. It was stale crescents, tiny bagels. The phone didnt work in the first room and it had a wet carpet. Then the second room was facing a wall, and the coffee make didnt work.

Leisure Partner

8/10

Excellent

02 Dec 2025

Artland

The staff was very friendly and the hitel was clean

8/10

Excellent

17 Nov 2025

Rhonda

Staff was amazing even offering suggested places to park. Continental breakfast was good, coffee was great!! Lobby and halls were clean. Our room had worn out carpet or I would have rated the hotel higher. Great budget friendly hotel in an excellent location.

Leisure Partner

10/10

Exceptional

16 Nov 2025

Guadalupe

Everything was amazing. The rooms are clean and big the reception area. Nice everything is nice for sure. I will stay again in my next trip to South Beach.

2/10

Poor

16 Nov 2025

Jean

The room that was given to me was unpleasant. The odor was unbearable and covered up with air freshener spray which made it worst. The bathroom was dirty with the bedding on the bed smelling with a foul odor. The room was not clean making it uncomfortable for a relaxing stay.
I did not stay due to them not accommodating another room and the front desk staff was not helpful. I am still waiting for a full refund from this facility.
Not recommended at all.

Leisure Partner

4/10

Poor

11 Nov 2025

Alexander

Room was dingy,windows were dirty, overlooked a car park which was constantly noisy.Happy hour was a bonus,received no bottle of wine in room which we did mention at reception and were told not entitled to!,There is no lift at property so had to lift all our luggage up a narrow staircase,so elderly or people who struggle lifting need to avoid this property

Leisure Partner

10/10

Exceptional

10 Nov 2025

Kade

The staff were exceptional! We worked with three different people throughout our stay and each of them were so friendly and helpful. So many fun little perks staying here: the wine, breakfast, free waters and coffee, late checkout options. It was great for our needs. The location is in northern beach Miami so it’s not quite as touristy. More remote for sure. But it was a comfortable time! Would recommend.

Leisure Partner

4/10

Poor

09 Nov 2025

Sheri

Its a clean place to rest ur neck for the night. Clean shower. Tv was a bit confusing with 2 remotes. No elevator so if u have alot of luggage, be prepared to climb alot of steps. Bal harbor beach was gorgeous. Its a longer walk than what we were told but thats ok. The exercise was good. Couldnt find any beach towels that was offered. No fruit that was supposed to b offered 24 hours. Milk waa scarce in the morning. Only 1 coffee cup in the room. Overpriced for what it was. Then added fees of additional $70 which made the price up to $280. Would have been better off just going for a better room with better amenities

Leisure Partner

10/10

Exceptional

09 Nov 2025

Rytonio

I gladly appreciate this hotel for welcoming me and my wife with a early check in after checking out of another hotel it was a great stay with great people thanks

Leisure

4/10

Poor

08 Nov 2025

Lane

Rm 111b- there are no blackout curtains only shutters that have space around them. Outside appears to be the back door to the restaurant or some sort of room. The flood lights are on all night making the room seem like daylight. The door to the building open and slammed closed multiple times as well as 3-4 people (based on different voices) multiple times carrying on loud conversations until about 1:30 am. The room shower water does not stay within the shower stall with the half door. No wash clothes, only 2 bath towels and 2 hand towels. Carpet was dirty, after walking barefoot in the room the bottom of my feet were filthy. Lastly the coffee pot didn’t work. On the positive side, wine happy hour was nice and unexpected. In a correspondence with the hotel prior to arrival I was told parking was limited and $15 per night. We were able to score one of the parking spaces but was told by the clerk the charge was $20. After showing my communication and him checking with the manager they honored my rate.

Partner

8/10

Excellent

07 Nov 2025

Rich

Very Nice...

Business Partner

10/10

Exceptional

07 Nov 2025

Tanya

Super stay

10/10

Exceptional

04 Nov 2025

Emily

Room was great, staff was so friendly. No issues at all during my visit.

Friends_and_family Friends

10/10

Exceptional

03 Nov 2025

Diana

Fantastic location and rroms werr very clean. Staff was super helpful and very pleasant to deal with. We will.be back!

Leisure Partner

10/10

Exceptional

03 Nov 2025

Casey

A great place to stay. The room was clean and the staff were courteous and helpful.

Leisure Family

10/10

Exceptional

02 Nov 2025

Chared

A speedy Check-in, the room was spacious! The staff were very helpful. It was cold when we were there so figuring out the hot water was a little challenging besides that everything else was good! Didn’t eat breakfast so can’t comment on that aspect.

6/10

Pleasant

01 Nov 2025

sapir

Mediocre

10/10

Exceptional

29 Oct 2025

Richard

Room was clean and newly decorated if a little small and sparsely furnished. For the price, it was a great value hotel.

Leisure Partner

8/10

Excellent

27 Oct 2025

Keo

If you look at details from the corner walls and doors- it needs work. Some of the counters and shelves were not cleaned properly either. The fridge, water, and other amenities are very nice.

Partner

10/10

Exceptional

27 Oct 2025

Stacey

We were greeted by such a friendly man at check in. He really made the stay enjoyable. The hotel is quaint, with a simple breakfast and small sitting area. Location is quiet, but it’s easy to get an uber and go to bayside marketplace to explore and have fun.

Leisure Friends

8/10

Excellent

22 Oct 2025

Md. Ehsan-Ul

Michal working in front desk is very friendly and helpful. His supportive act made my day. But need to upgrade breakfast menu and venue for better response. Overall a nice place to stay but away from all attractive places. Need transportation like uber or lyft to travel all those places.

Leisure Self

6/10

Pleasant

20 Oct 2025

David

Clean property great location

Leisure Self

6/10

Pleasant

20 Oct 2025

Bakhodir

This hotel can't be beachfront as it is far away from the beach and the location is very inconvenient.
The staff is helpful.
The breakfast is limited with a good coffee, nice orange juice and some snakes.
The room is clear and wide enough. But there is no elevator and the stairs to the second floor are tiny.

Leisure Self

8/10

Excellent

17 Oct 2025

Hatem

It was a nice place for the price. Location was good and there’s good restaurants that are a ten min walk away! Breakfast was for kids and the bagels fit in the palm of my hand lol. PURA Vida is right next door and was excellent for breakfast everyday!

Business Self

10/10

Exceptional

07 Oct 2025

Melissa

It was lovely and everyone was so nice

10/10

Exceptional

06 Oct 2025

Steven

All good

Partner

10/10

Exceptional

04 Oct 2025

Edgar

The staff

10/10

Exceptional

30 Sep 2025

Kishin

Clean Room | Friendly Staffs | Very Good Location | Can Improve Breakfast Menu

4/10

Poor

26 Sep 2025

Bhupinder

Not happy with stay.fan was not working. Washroom have galf door. Almost about to fall as water was splashing out. . No good ventilation in rooms

Leisure Partner

10/10

Exceptional

25 Sep 2025

Nicholas

Cool and clean little hotel, parking on property and public parking is directly behind the hotel. I will stay there again.

6/10

Pleasant

20 Sep 2025

David

Nice place.

They were really nice and polite.
They give everyone a free bottle of wine.
The place was really clean.
WiFi worked great.
Everything worked well except the hand held part of the shower didn’t work and the ceiling fan did not work.
When I checked out I told the front manager about it thinking he already knew but his facial expression said that he did not know and was sorry about it.
The sink in the bathroom has no -lace to put your stuff.
The sink takes up 95% the space on top of the vanity.

Partner

2/10

Poor

20 Sep 2025

USAMA

The property is old, and it smells old.

Business_and_leisure Partner

10/10

Exceptional

14 Sep 2025

Michael

Great

Business Self

8/10

Excellent

10 Sep 2025

USAMA

Its a 15 minute walking distance from the beach.

Business Partner

4/10

Poor

08 Sep 2025

Tina

We booked with Landon because it was a few dollars cheaper for parking and they had free

Partner

10/10

Exceptional

08 Sep 2025

Aresenio

Very quiet and peaceful. Great property!

10/10

Exceptional

07 Sep 2025

Jessica

Amazing. Front desk has an special treatment for guests

4/10

Poor

07 Sep 2025

Maya

There were poor accessibility options, especially for wheelchair accessibility. The concierge was friendly, but did not help when we requested an early check-out, and held any refund until Expedia directly contacted them for three days straight. The rooms were clean and the cleaning staff were nice. The parking surrounding the hotel was very limited (or expensive), and car alarms and honking were constant. Little to no soundproofing on the windows and walls. Overall, this was a 2/5 experience for the week that we stayed.

Family

8/10

Excellent

06 Sep 2025

Julie

Not friendly

The staff was not friendly, and there was no elevators. And the parking sucked.

Partner

10/10

Exceptional

04 Sep 2025

Monty

Very clean! Professional and courteous staff!

Leisure Self

2/10

Poor

02 Sep 2025

jessica

2 star hotel

Location is great, staff is nice, but beware the bathroom is not as nice as in the pictures they share. I attached the photos of the shower. The title was falling off, grout was black with mold and the handle to turn water on/off kept falling off. The bed is set up right next to the old AC unit making it very difficult to sleep due to the noise from the unit. The breakfast is 1 star, stale looking bread and bagels and some bananas and not fresh looking apples, oh and cereal with no milk.

Business Partner

8/10

Excellent

02 Sep 2025

Jeffrey

Great location

Business Family

2/10

Poor

01 Sep 2025

Ramzie

Had issues with the room door every single day.

2/10

Poor

24 Aug 2025

Maria

Horrible experience

This hotel doesn’t have enough parking for the guests, need to pay for public parking/ hour , not parking garage in the area.
Horrible , unfriendly, not help lady works in the front desk.

Partner

10/10

Exceptional

23 Aug 2025

Crystal

Great property. Will visit again.

Leisure Partner

10/10

Exceptional

22 Aug 2025

Robert

Location

Leisure Self

6/10

Pleasant

21 Aug 2025

Joseph

Its was okay hotel at best. Didnt have a pool, limited appliances. No microwave for guest to warm up food. They did have coffee which i took advantage of. Two out of three front desk employees were nice. The one that checked me in was kinda rude but overall i wasn't tripping over that. The room itself was comfortable and clean. I loved the shower! If i came back miami I probably wouldnt come back to this hotel. No parking is another issue🤔 why i have to pay per hour for parking? Thats a scam miami!

Leisure Friends

10/10

Exceptional

19 Aug 2025

Vasyl

very good cleaning and cleanliness of the rooms

Business_and_leisure Family

10/10

Exceptional

16 Aug 2025

Mathew

Excellent stay, friendly staff, room was clean and well kept. Happy hour and free breakfast were very good! We would definitely stay here again.

Leisure Partner

10/10

Exceptional

15 Aug 2025

Liz

Great hotel and very affordable

Leisure Family

8/10

Excellent

11 Aug 2025

Liliana

Parking is problem. The hotel has a limited spots on the side of the building. We were told to wait until 10 pm but nothing was still available. The best shot for the hotel should be to tell the truth and send people to pay overnight in the public parking behind the hotel. Of course that public parking increase in price since 7 am in the morning

8/10

Excellent

11 Aug 2025

Ærin

Nice hotel that’s showing its age. The room was clean enough, but the carpet clearly hadn’t been vacuumed well.

Leisure Self

10/10

Exceptional

04 Aug 2025

Paul

Hidden gem

Business_and_leisure Family

8/10

Excellent

02 Aug 2025

Kaitlin

The sheets were scratchy, it served its purpose.

Leisure Partner

10/10

Exceptional

31 Jul 2025

Valérie

Very good hôtel and experience

Leisure Partner

8/10

Excellent

31 Jul 2025

Elizabeth

We stay here once a year- it’s clean and easy to access. Beds are really comfortable

6/10

Pleasant

28 Jul 2025

Adeel

I am not someone hard to please. A hotel is only a spot for me to rest my head and I am usually out and about for most of my day. As long as the place is clean and quiet I am good. The hotel is honestly clean and the location is great. I have to warn everyone though that there is almost no parking at this hotel. They only have 12 spots available and if you are not one of those lucky 12 you are looking for parking around the hotel. So good news there are plenty of spots. Bad news they are limited to 3 hours every 24 hours. This was really stressful to find out while I was in the middle of a concert. Me and the wife came up with a work around but we stressed about getting towed all night. I was lucky I stayed only one night but need to make others aware of this situation.

Leisure Partner

10/10

Exceptional

28 Jul 2025

Luis

It was good this stay.

Business

10/10

Exceptional

26 Jul 2025

Manuel

Nice, clean hotel. Parking is tight.

10/10

Exceptional

25 Jul 2025

Carlos

After experiencing an unfortunate Airbnb letdown, I had to quickly find a new place to stay at the last minute. Reluctant to book another Airbnb in the North Miami area, I opted for a hotel instead. I found The Landon on Expedia, which offered a fantastic last-minute deal for four nights. It turned out to be the best choice I could have made. From the moment I arrived, the front desk staff was sympathetic to my situation and welcomed me graciously. They made me feel right at home, and I quickly fell in love with this boutique hotel. The property is beautifully maintained, the rooms are very comfortable and quiet, and the staff is exceptional. I couldn’t recommend The Landon more enthusiastically. I'll definitely be back!

Leisure Self

2/10

Poor

23 Jul 2025

Danielle

Filth Redefined

I have traveled all of my life and I’m a former diplomat. By far, this was the worst stay ever in my life! If there is no other hotel in Miami, but this to sleep in, sleep in your car. I mean that. I’m still traumatized over the filth, the lack of service, the smelly rooms ( I switched rooms three times in a matter of two weeks). They do not do simple standard things like vacuuming the carpets in the guest rooms, like sanitizing the bathrooms on a daily basis, I started having nightmares that rats were running around the floor of my bed. Why did I stay as long as I did? I had no choice. I was in the middle of very important business meetings, and I just did not have to wear with all to change Hotels until all of the meetings were over.

Self

6/10

Pleasant

18 Jul 2025

Roger

It’s a great spot, but the smell in the room horrendous and the carpet was very dirty.

Self

10/10

Exceptional

18 Jul 2025

Jose

Excellent experience

Business Self

6/10

Pleasant

14 Jul 2025

Alexis L

Cheap and clean, no thrills. My mistake, thought there was a pool. Parking is very limited, was not told upfront. Had to park in a public space and either pay more or take chance of being ticketed.

Leisure Self