Hilton Cabana Miami Beach Resort

United States , Miami Area - FL
MIAMI BEACH, 6261 Collins Avenue
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100 reviews shown

10/10

Exceptional

11 Jun 2026

Whitney

Please call to see if neighboring construction is going on. With that the beach and pool are not relaxing at all. BUT 5 stars for Our room. View was amazing. We got the beach view suit. Great space for our family of 4 and 2 teenage girls. If there was no construction this would of been the BEST location

Friends_and_family Family

6/10

Pleasant

11 Jun 2026

Carie

Location is great, but the rooms need updating. Tile grout is stained, toilet paper holder falling off wall, trim on shower door falling off.

The balcony’s have no privacy, if your neighbor is on the patio, you might as well become friends or go back inside.

Staff was wonderful.

Business

10/10

Exceptional

11 Jun 2026

Alexa

The staff was excellent and very helpful with all my questions

Self

4/10

Poor

11 Jun 2026

Neil

major construction going on next door, meant that pool time was pretty terrible. beach was totally covered in smelling seaweed, so not great either. no attempt to clean it or clear it is made. so pool = bad, beach = bad. prices in hotel are a little higher than most places, so it's expensive too.

Family_with_children

6/10

Pleasant

08 Jun 2026

Angela Marie

The property was ok. I paid extra for the \"ocean front\" room. However, when you walked out onto the balcony, there are no partitions, nothing separating your balcony from the rooms on each side. No privacy AT ALL! Anyone out on their balcony could peer right into our room! Very uncomfortable feeling! We kept our curtains closed and didnt go out on the balcony... huge waste of the extra money for ocean front view!

Also, the hotel next to us was under complete construction, so we listened to jack hammers the entire 3 days we were there. Not very relaxing!!

Would not stay here again!

Family

4/10

Poor

08 Jun 2026

George Joseph

The manager, cathy was a horrible person rude, hateful, dishonest, just all around terrible person from my experience with her and the little Asian girl that works with her was just as rude. Stephen was great at the front desk very helpful very honest the valet parking manager and system manager is very rude Money Hungry and lies about services the pool staff and the Restaurant very helpful nice great experience with the pool staff from towels to food services. I will give it 5 stars. All the sheets and pillowcases were stained and dirty floor was dirty. Furniture has scuff marks, and we aren’t tear on everything if they change management and get rid of cathy. And put Stephen in charge. The hotel would be run 100% better in my opinion and get rid the little Asian girl at the front desk fire the two managers in valet and the hotel would have four stars across the board.

Family_with_children

10/10

Exceptional

07 Jun 2026

Ydelmis

Excellent

Family

10/10

Exceptional

06 Jun 2026

Nicole

10/10

Exceptional

06 Jun 2026

Natalie

Beach view

4/10

Poor

05 Jun 2026

Dr VARUN

Staff was rude

Family

6/10

Pleasant

02 Jun 2026

Rafat

The staff at Hilton Cabana Miami Beach Resort were friendly, nice, and helpful, but overall it felt like management does not pay enough attention to the quality of service and room readiness.

I booked two rooms. In the first room, the fridge and hairdryer were not working when we arrived. A technician had to come and fix them by reconnecting the cable and resetting the hairdryer. In the second room, the air conditioner kept lowering the temperature on its own, which made the room uncomfortable.

The beach location is good, but the balcony design was disappointing because it was connected closely to other balconies, so there was very little privacy. Housekeeping was also inconsistent. The restrooms were not cleaned properly every time, and room service was not automatic. We had to ask every day for the room to be cleaned.

The friendly staff helped, but for the price and location, I expected better room maintenance, cleaner bathrooms, and more reliable daily housekeeping. This hotel has a good beach location, but travelers should be aware that service and room conditions may not match expectations.

Family_with_children

10/10

Exceptional

31 May 2026

Angela

I liked the ocean view but all the extra fees and the valet parking fees were ridiculous

Friends

4/10

Poor

31 May 2026

alan

Noisy on balcony because of construction next door

Partner

6/10

Pleasant

31 May 2026

Nathaly

No sabíamos que cobran 30 dólares si es que quieres una sombría cobran 35 por día extra eso no sabíamos después de eso estuvo bien

Family_with_children

6/10

Pleasant

31 May 2026

James

They hav no microwave in the room, they only one sink in there he bathroom and a he carpet is old. You should only book this hotel if you just want to be on the ocean side.

Partner

8/10

Excellent

31 May 2026

WoncinaL

It was an good experience.

10/10

Exceptional

31 May 2026

Cecily

The hotel over all was good. The front desk staff needs Customer Service training. On one occasion the lady was looking at her phone while I was asking her a question. Another lady laughed at me when I came back downstairs because I couldn’t get into my room. She never explained that the wrist band was used to open the door. The rest of the staff such as the waiters, bar staff and vallet were great.

Family

6/10

Pleasant

30 May 2026

Maria alejandra

The staff in front desk are very rude,
Valet parking people very good

Partner

6/10

Pleasant

28 May 2026

Tierra Martinece

Staff was great, room was okay, convenient location

Family_with_children

10/10

Exceptional

27 May 2026

Woncina

Everything was good and there were no problems.

Friends_and_family Friends

4/10

Poor

26 May 2026

Hender

not a good experience with staff

Family_with_children

10/10

Exceptional

26 May 2026

Sultan

Customer service at breakfast place we went on Monday may 25th was not good

Partner

10/10

Exceptional

25 May 2026

Brett

Every part of this stay was great. Having quick access to the beach was fantastic.

Partner

10/10

Exceptional

24 May 2026

Shalonda

I like the cleanness of the place my group was accommodated for a issue and food was great! Love the staff!!

Family

10/10

Exceptional

23 May 2026

Johanna

Awesome hotel !!! Very friendly and accommodating staff. Pricey bar food, but we'll worth it! Bartender (Ant-Man) was ultra friendly and worth every trip to the bar! Every drink was perfect! We will definitely visit there on our next trip to SouthBeach

Partner

6/10

Pleasant

22 May 2026

Kathlene

the main pool was under construction and the “breakfast included” in their website was misleading.

Family

10/10

Exceptional

22 May 2026

Felicia

I feel the stay was great! Just wished they would allow the cabanas and beach lounge chairs to be used for longer than 6 pm.

8/10

Excellent

20 May 2026

Mykola

Everything was great except for the room, had some stained bedsheets, shower curtain, and some paint on the floor near walls especially behind the sink table.

Family_with_children

6/10

Pleasant

20 May 2026

Heather M

Construction on the property next door was not disclosed. The beach pool was closed on Monday morning for repairs also not disclosed. No return call from management for a refund on a cabana. Rude front desk staff told us we could use the cabana during a lightening storm. Every other staff member we encountered were amazing.

Partner

6/10

Pleasant

20 May 2026

Janet

This hotel did not meet the standards I expected to find at a Hilton property.
One of the pools and the hot tub were closed for renovations, and this should have been announced on the website.
I reserved an ocean view room but I was given a room overlooking a dirty roof with air conditioners on it. The balcony and windows were filthy. I was moved to a different room which did have an ocean view, but there was a lot of construction noise coming from the building next door.
The beach was covered in huge piles of seaweed, and no attempt was made to clean it off. The drinks at the bar were very expensive and the tip was added automatically onto the bill. I paid over $50 for 2 glasses of wine!

Friends

10/10

Exceptional

19 May 2026

tishawn

Beach view was great didnt go to the bar.

Self

6/10

Pleasant

18 May 2026

Rina

It’s all automated which was really annoying. It was hard to reach a person to talk. The renovation was poorly done. The staff did their best. Location was perfect. Restaurant below standard.

Family

10/10

Exceptional

17 May 2026

Andrea

All around wonderful!!

Family_with_children

10/10

Exceptional

17 May 2026

Margaret Rose

Everything was wonderful clean and staff was wonderful.

Family_with_children

10/10

Exceptional

14 May 2026

Luis

Friends

4/10

Poor

13 May 2026

Brenda

Valet parking was good

Partner

8/10

Excellent

12 May 2026

Amelia

there is construction going on next door so it does take away from the peace and quiet

Family_with_children

4/10

Poor

12 May 2026

jeanel

Phone was not working in the room, water was cold! Staff did come to fix the water no issues after that!

We booked the cabana for $275 tv was not working, staff tried to fix it, still did not work! Pillows were really dirty. We told staff, they changed our pillows and gave us 50% off our cabana food and drink orders. They also comped one night of our resort fee. All in all I was disappointed in the stay , however the staff did try to make up for it which was good. Will I be back, probably not! Will I recommend, probably not!

Family

2/10

Poor

09 May 2026

Zabtrubaisha

The hotel is overly charged for the rooms

Friends

8/10

Excellent

08 May 2026

Baljinder

Staff was cooperative needs little more effort to solve the problems and little more maintenance like washroom doors wasn’t closing but after so many times complaints room get changed overall good experience and than our safe get stuck with low battery just small things need to fix

Family

10/10

Exceptional

06 May 2026

Duncan

Great stay, needed room early after arrival, no problem.

Near beach, pool, bar and restaurant.

Not far from Airport, shops and cruise port!!

Partner

10/10

Exceptional

04 May 2026

THEODORE

10/10

Exceptional

04 May 2026

Kiyann

Great Stay!!

2/10

Poor

04 May 2026

Carlos

Just a horrible experience. It is extremely disorganized

Self

8/10

Excellent

04 May 2026

Thu Huong

Our room was next to the pool, which was a good bonus. Guests at the hotel can be noisy at nighf.

Partner

10/10

Exceptional

03 May 2026

jesus

Staff was well informed and helped with the area and activities.

Partner

6/10

Pleasant

02 May 2026

Sean

Greeted promptly by very kind bellhop. Had lunch at hotel restaurant and had a very poor experience. Shower in room was filled with hair and debris. Asked front desk to spot clean and the said they would, but never did.
Any interaction with employees was very disappointing. Basically everyone seemed miserable and despised talking to guests. Beach is right outside hotel. Free towel, chairs. Pay for umbrella or cabana.
We only stayed two nights and it was overall adequate for our plans. Price point compared to other resorts is reasonable for beach front.

Partner

10/10

Exceptional

27 Apr 2026

Richard

Clean rooms extremely friendly staff. Great food Very clean facility

2/10

Poor

27 Apr 2026

Agustín

A very sad experience at the Hilton, it is frustrating to arrive to a place with the brand Hilton and be treated like a 2 stars hotel.

Staff at reception was very unfriendly. Even the people that were friendly, have no training in hospitality. The overall experience was very poor and most likely will never come back to a place with people that don't want you to be there.

Family_with_children

10/10

Exceptional

27 Apr 2026

Aisha

Great view great room great time

Family_with_children

6/10

Pleasant

26 Apr 2026

Nicole

Showed up to the property at 11 am asked if there was a possibility for early check in they said they would put a rush on my room, got to get in my room at 3:55 while people who checked in hours after me got their rooms before me. I know they don’t guarantee early check in I just felt if you said you put a rush on the room I’d be able to get in there atleast alittle early.
The AC in my room didn’t work. The room was dirty so also not sure how it took so long if my room was dirty.
The dayshift front desk staff was rude.

Family

10/10

Exceptional

24 Apr 2026

Daniel Michael

The staff was very friendly, Room was clean and ready early. The ocean view of the beach from 7th floor was spectacular. I will say the hinges needed replaced on the heavy glass shower door. The comp bicycle was a nice perk. Multiple pools and a hot tub gives options. I would recommend Hilton Cabana.

6/10

Pleasant

21 Apr 2026

Ramon

Bathroom shower had a leak that spread to the entrance. Ice machine was not working. Self checkout machine in the lobby was not working. Food and cocktails at the pool bar were particularly not good. The room itself, location, and access to the beach were very nice though!

Friends

10/10

Exceptional

20 Apr 2026

Spencer

Nice ocean view. Great amenities.

Partner

10/10

Exceptional

20 Apr 2026

Morounkeji Adedolapo

Staff was amazing

Partner

8/10

Excellent

20 Apr 2026

Shannon

Pedrina was extremely kind and patient. She went above & beyond to provide excellent customer service.

Partner

6/10

Pleasant

18 Apr 2026

Deepak Singh

Good view of Ocean. Beach was also good.

Family_with_children

2/10

Poor

18 Apr 2026

Meghana

Staying at Hilton Cabana was a huge mistake. I paid extra to upgrade to a bay view room, but the experience was extremely disappointing. The shower door wouldn’t close, the fridge didn’t work, the telephone was broken, and even the coffee maker was not functioning.

When I contacted the front desk, they sent someone to check the shower door, and he said it needed to be replaced. As for the phone and fridge, no one seemed to care or take any action. They didn’t even offer to move me to another room.

The manager was particularly rude. A staff member initially said they would waive the upgrade charge and offer some restaurant credit, but the manager later said he needed to confirm with that employee before approving anything.

Not only did they ignore the issues, but they were also reluctant to provide any compensation.

I strongly advise against staying here. The photos are misleading, and the service does not match expectations.

Family_with_children

8/10

Excellent

18 Apr 2026

Donald frank

The property charges $54/day to park a car: no other safe options. They also charge $35/day \"a resort fee\", an excess fee. The expedia payment doesn't include these either fee. Your stay will be about $89/day more than quoted on expedia. Beware!!

10/10

Exceptional

17 Apr 2026

PABLO

Everything was good

Family_with_children

10/10

Exceptional

16 Apr 2026

vincent

Everything went great. Very nice property. The only bad thing was they are doing construction on the building next door so you hear some drilling during the day but it wasn’t too bad

6/10

Pleasant

16 Apr 2026

April

I was very disappointed in the hotel overall. It did not live up to my standards of what a Hilton property should be and wasn’t worth the price. In my opinion, I feel as though Hilton purchased a lesser known hotel and put their name on it to attract more guests.
There was no microwave in the room in which to heat up any food you may have. Which led me to feel as though the hotel wanted you to purchase food strictly from their restaurant or other venues causing you to spend more money. There was one located in the snack area of the lobby of the hotel which wasn’t ideal. No one wants to pack up their food and take an elevator ride down only to find you may possibly have to wait in line to use and back in the elevator.
The oceanfront view from my room was the only thing that was comparable. The cleaning staff were very pleasant.

Partner

8/10

Excellent

14 Apr 2026

Rafael

It is a big problem when it is raining, they close the beach, the bar gets wet, everybody leave the pool and the gazebos, etc. it would be great to think about a better way to solve the problems when it is raining (roof cover, etc.)

Partner

4/10

Poor

13 Apr 2026

Annette

Avoid this property. Look closely at the picture from the perspective of the beach. The lower level of rooms on the right side facing the ocean are obstructed by the building in front of it. I booked a two queen bed room with a deluxe balcony. Room 528 had a balcony like a cement box. The staff was argumentative, saying that even with a deluxe balcony a view is not guaranteed. Awful. There shifted us into two worse rooms over 4 nights. In addition, there is construction going on at the building next door. Jackhammers on concrete all day long. The beach (not managed by Hilton by the way) was lovely, and the staff managing those yellow umbrellas were kind. Just note, a beach cabana rental is $150. I'm sure there are way better properties than the Hilton Cabana in Miami. I would skip this one completely.

Family

10/10

Exceptional

12 Apr 2026

Chistofher

6/10

Pleasant

11 Apr 2026

Barrissa

Rooms aren’t what they look like in the pic but if you’re staying and not planning to spread a lot of time in the room then this will work! Great beach access!

Family

4/10

Poor

11 Apr 2026

MICHAEL P

The room smelled had a musky smell due to visible mold covering the vents.
There were several holes/paint chips in the ceiling, walls had a thin layer of dust on them along with sand, stained sheets along with unswept floor.
Lastly we were locked out of our room due to a lock malfuntion resulting in missing our dinner reservations.

Partner

10/10

Exceptional

11 Apr 2026

Deilia M

Clean room. Nice staff. Breakfast good.

Family

10/10

Exceptional

10 Apr 2026

Teresa

Lobby bar was perfect for sun and rain showers

Family

8/10

Excellent

09 Apr 2026

Nicole

Beach view was amazing! Dewright Johnson took GREAT care of us. Other staff members were nice. The bartender was not friendly. Waiters were sweet. I was surprised about the $35 resort fee on my bill though. Overall it was a great stay.

Partner

8/10

Excellent

09 Apr 2026

William J

We had a great vacation here at Hilton Cabana

2/10

Poor

07 Apr 2026

Junea

No hot water; broken shower handle; other fixtures were broken (e.g. balcony locks, fencing) pool area is dated. Unfriendly staff. The only bonus is the access to the beach. Otherwise, this hotel is not worth the cost.

Family_with_children

2/10

Poor

06 Apr 2026

Mitchell

Hotel management refused to provide a pull out bed for my child because I had a room with two bedrooms.

2/10

Poor

05 Apr 2026

yanislei

el hotel super sucio y el parqueo demorado,para ser un hilton las habitaciones super feos los baños y ae salia el agua de la ducha oor todo el baño

6/10

Pleasant

02 Apr 2026

Laura

Too expensive, poor water pressure in shower, shower door doesn’t close all the way. No free breakfast. Concierge is only there certain hours, and other staff were not helpful on bus system. No stairs leading up to hotel, you have to walk an inclined drive. Valet were nice and professional. No shuttle to and from airport.

8/10

Excellent

02 Apr 2026

Adriana

It's a good place

Family_with_children

8/10

Excellent

29 Mar 2026

Karen

Very nice

8/10

Excellent

27 Mar 2026

Christa

Stayed for 3 days at the hilton cabana hotel. The rooms were spacious and beds comfortable. Two pool decks and the hot tub that stayed open late was great with close proximity to the beach and boardwalk. Most of the staff was very pleasant. Antoine at the beach bar was attentive and personable. Samantha at that same bar was rude and ignored us when we asked for ice. They should have an ice machine on the main floor. There was very loud construction going on right next door so it was not relaxing at all to sit out on the upper pool deck. We had a reservation for 3, the resort fee only covers 2 people so any extra beach chairs you need they will charge you an extra resort fee. That should have just been factored into the reservation resort fee in the beginning. Overall good stay for budget friendly hotel but wouldn't return.

10/10

Exceptional

26 Mar 2026

Joseph

Our room had a stunning ocean view, was very clean, and the bed was super comfortable. The pool area was great specially the kids enjoyed a lot.

Family_with_children

8/10

Excellent

23 Mar 2026

Elizabeth Maria

Great stay. Only complaint, parkiing is expenisve. But there is street parking available.

10/10

Exceptional

23 Mar 2026

Michele

This was my second day beautiful experience staff very kind courteous housekeeping staff amazing wait staff kind and accommodating very clean hotel air conditioning worked amazing pools clean pool and beach attendance very kind and attentive to guests A+ experience

Friends_and_family Family

4/10

Poor

22 Mar 2026

Chris

The staff at the Hilton Cabana was excellent. However, the facilities was very poor. If it wasn’t for being on the beach this facility would be a two star rating.

Family

10/10

Exceptional

20 Mar 2026

Katherine

Right on the beach. Staff was very helpful. Everything was clean. Bar open to the outdoors. Great vacation spot!

10/10

Exceptional

19 Mar 2026

Deanna M

Shower floor was not appealing, so showered in socks but the room was great. Great view of the ocean with balcony. Would have liked to not to be in a corner room because building to the right is crappy looking under construction. For the most part good room and resort. Valet very expensive, $55 a day!!!

Family_with_children

10/10

Exceptional

15 Mar 2026

Evelyn De

Clean rooms and friendly staff!

8/10

Excellent

14 Mar 2026

Suraj

Nice but little bit overpriced compared to what we get.

Family_with_children

6/10

Pleasant

14 Mar 2026

Sara

The last day of my stay my room was not cleaned. Staff were not helpful at all. They were all doing nothing at the reception and ignored my request to ensure my room was cleaned.
The only positive of this hotel is the location.
The food is bad and everything is charged even the beach umbrellas.

10/10

Exceptional

14 Mar 2026

margaret

it was really nice. Excellent service.

Family

8/10

Excellent

14 Mar 2026

Diana

Understaffed, restrooms were dirty(I believe its mostly the customers fault, people need to be more clean, can’t blame the staff not sure how their schedules are but they could use more to keep the place clean and everything flowing)

Family_with_children

8/10

Excellent

11 Mar 2026

Andrena Gibson and William

We stayed on the penthouse floor, our room was facing the ocean it was beautiful!
And housekeeping was wonderful!
I would stay there again!

Family

6/10

Pleasant

10 Mar 2026

Joshua

Pros: Hotel room is clean, great location, beach is just behind the hotel.

Cons: I had high expectation from this resort as it is a “Hilton” hotel. Customer service was mid. I asked for extra duvet/comforter since the blanket we had was really thin. It wasn’t given to us until the next day after we asked the third time.

Partner

2/10

Poor

28 Feb 2026

Dakota

Horrible experience. Room had no water pressure and was only fixated to hot. Room service did not come and clean the room at all. We also informed the hotel that we had to check out one night early due to a blizzard and was told that it had been approved by the hotel to later be told that they declined our refund.

10/10

Exceptional

24 Feb 2026

Brenda

Welcoming staff, clean rooms and comfy bed. Nice pool and beach access. Great pool bar and restaurant area. Great location.

Partner

4/10

Poor

24 Feb 2026

Kara

The hotel was extremely loud at all times. Between construction and the rooftop party next door from sun up to sun down it was a lot! The reservation was for 3 yet there was only sets of 2 for everything. The sofa bed had no linens on it or in the cabinet. And I never received a final receipt.

Friends_and_family Family

2/10

Poor

23 Feb 2026

Rupinderjit Kaur

hidden charges and charges for stuff we did not use or order.

8/10

Excellent

22 Feb 2026

Rula

Clean room, nice workers, great drinks.

10/10