Name: Dilo Apartments
Address: 5445 Collins Ave, Miami Beach, 33140, US

10/10

Exceptional

02 Aug 2026

Chaika

Had an amazing week of vacation in miami and the place was awesome

2/10

Poor

02 Aug 2026

Aaron

They never send me my deposit and don’t want to give me my money back

2/10

Poor

31 Jul 2026

Mohamed

This is a terrible place where you can stay I never bad this terrible experience
I don’t recommend this place to anyone

4/10

Poor

31 Jul 2026

Jeanne

I was traveling with my three kids and while the beachfront location is nice, I strongly recommend not staying at this property. Please see feedback notes below that I sent to the property manager earlier this week (no reply was received):

You have been very responsive and the checkin portal information was very helpful. We did have some significant issues with the hotel itself:
1) We had issues communicating with staff throughout the resort because of the language barrier given that we are not Spanish speakers. For instance we asked several staff members (including front desk) where the stairs were when there was an 30+ minute wait for the elevators and weren’t able to get clear direction.
2) significant deferred maintenance issues in the room (mainly mold on ceiling above shower area and broken left window shade) and throughout the hotel. There was a major flood in the hotel, we lost literally hours of our trip time waiting for the elevators (15+ minute wait for each use), HVAC issues (AC didn’t appear to be working consistently throughout the hotel), showers were barely lukewarm. Major traffic delays getting cars into and out of the front entrance. Bedding was very thin and not enough blankets available for my kids and I to use.

10/10

Exceptional

29 Jul 2026

Kamila

Ac too loud, everything else was good

8/10

Excellent

24 Jul 2026

Andres felipe

Tienen valet parking incluido es muy buen servicio, la cocina con microondas platos de dos tamaños platos para sopa también, vasos, posillos, nevera, una estufa pequeña de 2 fogones ( solo funcionaba 1) dan aceite y jabón. Lugar en buenas condiciones, no es tan bonito pero cumple con lo necesario, espero les sirva esta info.

10/10

Exceptional

24 Jul 2026

Odelta

The view was spectacular.

2/10

Poor

15 Jul 2026

Katherine

El apartamento es un nido de cucarachas horrible en verdad no es apto para rentar es un robo tener esto a la renta y no hay un manager que te atienda el servicio de front desk solo es una chica que no puede resolver nada porque dice que no tiene autoridad
Son ladrones porfavor no rentar aquí
Perderán su dinero y un muy mal rato. Realmente frustrante..

Partner

8/10

Excellent

08 Jul 2026

alyssa

The parking is very brutal by the way. Our host for the room was great though

Friends

10/10

Exceptional

23 Jun 2026

Viacheslav

Super

8/10

Excellent

05 Jun 2026

Gerardo

El apartamento tiene una buena ubicación, al lado de la playa y con vistas a la misma. Tiene parking gratuito dentro de la propiedad y algunos amenities como una buena piscina y gimnasio. Únicamente tiene un pequeño problema que es la falta de algunos electrodomésticos que dificultan poder cocinar en forma normal y la falta de sombrilla. Lo demás todo muy bien.

Partner

2/10

Poor

01 Jun 2026

Ariana

Bed bugs and roaches. Told the host and they said they did not see anything after I sent them video footage. I received no refund or accommodation.

Family

8/10

Excellent

20 May 2026

Anahi

I appreciated how quick and easy the check‑in process was. The reception staff was friendly and professional. The apartment was clean and comfortable, though it could use some upkeep in areas like the chipped flooring and worn table, small details that would make the space feel even nicer. The ocean view definitely made up for it. The A/C worked well, the beds were comfortable, and there was plenty of storage along with useful amenities like a clothing iron and hair dryer.
My only real feedback is about the valet service. While I felt safe leaving my car with the staff, the pickup process was confusing. I was first told to use the QR code on the blue slip to request my car, which worked for two days, but then another staff member told me that was incorrect and that I always needed to bring the physical slip. A couple of staff members also seemed frustrated when I asked clarifying questions. Weekend checkout is extremely busy, and with limited staff, car wait times can be long, so plan ahead and request your car early. Other than that, I had a great stay here and would definitely come back!

Friends

4/10

Poor

19 May 2026

Christina

So this place is convenient if you want to be close to the water. I booked it twice because I had a cruise and this was our shoulder day upon arrival and departure. The place needs work, the air conditioner worked on the first day however we had water dripping from the ceiling and had to have it serviced. Waiting on someone to come repair it is inconvenient. The place itself could be great but the tubs had paint chips and peeling all over the place. On our return day the A/C did not work at all. It was very hot and humid, they said it was a building issue and it was too late to change locations. The front door to enter needs to be replaced, the doors to the patio both need repair they holding on by a single screw and one doesn’t even close all the way. If you just need a place to sleep and don’t judge harshly it’s okay. Parking can be quick or a long wait, it’s all valet and out of the owners hands just an fyi. The place has potential but needs lots of attention.

Family_with_children

2/10

Poor

17 May 2026

Haley

DO NOT STAY HERE!! This is the worst part of Miami to stay in! The hotel itself was in pieces and had so much construction going on! On top of that, they don’t allow you to park your car, you have to have it valeted and they whip the s*** out of your car. For a 12 person room only one car is free for parking. Additional cars are $65 per night. Also there’s no elevators or ramps to get to the check in area. We had to haul all our luggage and bags up 2 flights of stairs just to check in. After that if your room is on the bottom floor then you have to hauls the stuff down a fight of stairs in the building. The door to the room was beat up, so many dings and dents. Anyways let me get to the real reason you shouldn’t stay here. We were a group of 12 girls, went to dinner and the beach and we come back from the beach to our stuff being gone through by a random man. In total $3000 in cash was taken out of suit cases and we are all traumatized. I was arm lengths away from the guy and didn’t know what could have happened. Security was useless and I’m almost positive they were working together. The guy knew exactly where to go to get out of the room and the building itself. Worst experience of our life. He broke the door locks from the beach to break in. Not safe at all.

Friends

2/10

Poor

16 May 2026

Stephen

STAY AWAY!!!

These apartments are roach infested. Outdated and need major renovation. There was no deadbolt on the door so not secure.

First apartment we were put in looked like a crack house. Walls not painted , mold in tub, tub cracked and nasty. Smelled bad inside and not clean at all.

The front desk can’t help you because they don’t own the apartment. We called management they wouldn’t refund my stay but after I stormed in their office downstairs they put me in another low quality apartment that had roaches as well.
They offered to send a cleaning crew again but no amount of cleaning would help they need to RENOVATE and exterminate immediately.

We stayed because we had no other funds to book another place after paying to stay here.

They have note inside bribing guests for good reviews with bottles of champagne!

Not enough champagne in the world would get me to give you a good review to these slum lords!

Booked through Expedia and Expedia couldn’t do anything because the property would not refund me.

Beach access but beach was dirty and tons of seaweed and merky water.

Valet was horrible too 30 minutes to get my car.

Find a new place to book! I’m warning you!

Family_with_children

10/10

Exceptional

11 May 2026

Rebecca ELIZABETH

Great property loved the pool area

Family_with_children

6/10

Pleasant

09 May 2026

Ivan

The air condition doesnt works

2/10

Poor

04 May 2026

Ana

Honestly, the pictures they advertise look nothing like the room I was given. The bed sheets were dirty, and I even found hair on the pillow, which is completely unacceptable. There was a large hole in the shower, a very limited number of towels, and the entire place had a strong, unpleasant odor—like smoke mixed with something foul.

This experience was extremely disappointing and far below basic cleanliness standards.

Self

10/10

Exceptional

04 May 2026

Ana

Everything amazing

4/10

Poor

02 May 2026

Laura

The beach and pool were nice but the apartment was lacking and the amenities were misadvertised on the app. There is no laundry, the stove top didn’t work, the AC had issues the whole time. Communication was lacking when we tried to reach out to the host to rectify the issues.

2/10

Poor

19 Apr 2026

Joselin

No view to the beach, and the apartment had animals, (cockroaches) the sheets were not clean and my sun got a ear infection

Family_with_children

8/10

Excellent

14 Apr 2026

Julianna

The restaurant in the hotel has bad service

Friends

2/10

Poor

14 Apr 2026

Abigail

The only way to contact the management is through a sketchy WhatsApp number. The front desk will not help with anything. We got 1 set of towels and 1 trash bag for the entire 5 day stay. No way to get more. The guests in the room next to mine were extremely loud and disrespectful 2 of the nights, and even became threatening sliding notes under the adjoining door and banging on the walls. I called security over 15 times and asked to move rooms and never got a reply from the sketchy WhatsApp. Night 2 of the threatening and loud behavior it ended with a confrontation at 5 am at the door. I deserve a refund and they completely ghosted me. Insane and not okay.

Friends_and_family Family

2/10

Poor

14 Apr 2026

Shirley

Please be advised that the condition of the apartment was completely unacceptable and unsanitary. I contacted management via WhatsApp and vacated the unit the same day due to these issues.

Upon arrival, I encountered the following:
1. The bathroom was extremely dirty, with visible grime and buildup. I provided photos as evidence. There was also a black floor mat that appeared unhygienic and clearly had not been cleaned in a long time.
2. The kitchen sponge was brown and visibly soiled, making it unusable for cleaning any dishes.
3. The oven was dirty and not in a usable condition.
4. The toilet was chipped and in poor condition.
5. The bathroom sink had significant soap scum and residue buildup.
6. I paid extra for a full fridge and that was false advertising

Due to these conditions, I felt it was unsafe and unreasonable to stay in the apartment. I contacted Expedia to request a cancellation and refund based on the lack of cleanliness; however, my request was denied by the property.

There is no circumstance under which I could have stayed in or used this apartment given its condition. I am therefore formally requesting a full refund for the unused stay, including any resort fees, as I did not utilize the property at all.

If this reflects your standard of customer care despite clear photographic evidence, it is deeply concerning. Based on my experience, I would rate this property a zero if that were an option. I will consider taking this review down if I am fully refunded.

Self

8/10

Excellent

10 Apr 2026

Vannarith

Good

4/10

Poor

10 Apr 2026

Michael

Room was relatively clean and looked nice, but unfortunately many amenities listed were unavailable. We were told there was no laundry available, the cook top does not work, the AC system was either off or freezing and condensation dripping (despite following house rules), there were not wash cloths, only 2 towels, and the WiFi barely functioning. There was as a broom but no dust pan, so we ended up ordering one and left it there. Also no paper towels available. Saying all this, the complex was decent and the beach beautiful, so we felt it was a decent value to what was spent.

Family_with_children

2/10

Poor

06 Apr 2026

Pranav

As online listings and photos not match with properties as well as whole two bedroom are not proper two bed room it is just one partial partition to divide it , car parking is wasted of whole one hour time when we are picking up car from counter. House is not even clean and no mush facilities as listed online. So overall bad experience to stay here

Family_with_children

6/10

Pleasant

18 Mar 2026

Tina

Clean room good location. Need better chairs for outside and umbrella.Beds were very uncomfortable. Water was very nasty. Couldn’t brush my teeth how to get bottled water couldn’t really take a shower cause the water smelled so bad.The car rental places were rude and beware of tollway pass and insurance are already have. They tried to get you to Rent A. Car through them instead of whoever you booked the car with waited for 2 to 3 hours to try to get a Rent-A-Car then couldn’t get it in the Rent-A-Car end up getting canceled.

4/10

Poor

16 Mar 2026

Erika

Pretty upset with the staff and the room we stayed in. Staff was very rude! Front desk receptionist one of them was very rude and not just with us but with every single person! The valet parking guys some of them were very rude too! They need some customer service training because how they treat and talk to people is unacceptable. Now about the room we stayed in when we initially booked there was over 450 images online so I called and asked alot of questions to make sure what we had booked os what we wanted! Well that didnt happen and we didnt get what we wanted to book. I made sure to ask alot of questions and specifically told them what we wanted and even stated to them that if the room we got didnt have those things that we would like to upgrade or rebook which they told me that wasnt necessary because we got the \"best\" one and everything we wanted was supposabely included. First off we didnt have the beach front view we had a view to the street in front of the hotel and there was no washer or dryer included inside the room. We were very upset but decided to not make a big deal at the hotel because the front desk guy was already rude and we didnt want to have any issues. Just very upset for the price and what \"we booked\" we didnt get what we wanted and was told. One of the rooms had a chopped up curtain it wouldnt even close all way and alot of the pieces were missing so as soon as the sun rose in the am all the light hit directly into that room. Overall very upset.

Friends

4/10

Poor

26 Feb 2026

kristian

Poor Cleaning, Limited tableware, insufficient plates and glasses.
We rented for 6 people and there were only 4 towels; it took 3 days for them to bring more.

Family_with_children

8/10

Excellent

09 Feb 2026

William

location and the view

Leisure

2/10

Poor

04 Feb 2026

Anji

It was advertised as an apartment. It was a small hotel room poorly taken care of. Water damage painted over. Counters perling up. Shower door broke. Toilet extremely stained looked disgusting. This was very far from what was advertised. We checked out immediately and would never recommend this place.

Business_and_leisure Partner

10/10

Exceptional

27 Jan 2026

Jose Osvaldo Del

Rooms are okay but the amenities this hotel has in South Beach is next to none of the price.

2/10

Poor

26 Jan 2026

Kimberley

The room was horrible and 0 staff support no one came to the room at all and the receptionist were not able to assist with basic needs. There was only 1 trash bin and that was in the bathroom. The unit was not clean and there was a moldy moldewy smell. This unit looked Nothing like the pictures online I feel as though we were cheated.

Leisure Friends

4/10

Poor

11 Jan 2026

Lori

Room lock didn’t work they were no help we had to go buy own batteries at almost $12, front desk was rude and valet wants to just move cars and take keys before you have unloaded!

Friends_and_family Family

4/10

Poor

07 Jan 2026

Sandhya

the apartment was not clean and the bathroom was literally stinking. I reached out to the support team but no response at all

Leisure Family_with_children

4/10

Poor

06 Jan 2026

kelleyann

Location and amenities - great. Room - filthy, especially the bathtub. Broken drawer in the kitchenette. I would return to the location but not to this room with the same host.

Leisure Self

2/10

Poor

06 Jan 2026

Wenbiao

Sorry, I can only give one star due to the very poor experience during my stay. There was no support, no response, and several facilities did not work, stove, kettle, and shower, etc.—yet the property was advertised as “luxury.” I’m extremely disappointed, and this completely ruined my vacation.

Hotels.com should also be responsible for the fake advertising! I am very disappointed!

10/10

Exceptional

20 Dec 2025

Matthew

Our first time staying here and we were all pleased with everything. This is not a 5 star building but the staff was great and the price was even better. They're due for some upgrades in the building itself and the parking process is a pain but other than that we were very pleased and would stay again in the future.

Leisure Family_with_children

8/10

Excellent

17 Dec 2025

Vanessa

Room was fine but bathroom very outdated

10/10

Exceptional

15 Dec 2025

Khizran

It was a great location. My stay was great. The room had all the amenities with a small kitchen.

Leisure Family

2/10

Poor

13 Dec 2025

zois

Checking in was a hassle to go over an hour, bathroom was a bit disgusting you could tell they spray painted whether grout is to probably cover the mold or mildew, first night I came home. I saw a cockroach on the bed. I complained immediately they did nothing and asked me for proof instead of trying to put me in another room or send somebody to clean the place. It took them two days to get back to me that they’ll try to do something and when they did, they offered me an other room where I had to pay double so it’s worth it for me just to rent and other hotel room miserable stay do not recommend anybody staying there

Business

8/10

Excellent

01 Dec 2025

Leah

The hotel was very nice. It was great location for beach access and bike trail. You can rent bikes in a lower level for $20 for 24 hours . We had a clean, modern, spacious room with a fully stocked kitchen. They even give you plenty of beach towels, beach, chairs, and ambition umbrella in your room. It was very comfortable and a great value.
The only drawbacks were the long lines for the valet and it was hard to get a hold of our concierge since we booked the reservation online through Expedia. We arrived and our microwave was in operable and we had to wait until the next day to get a replacement because the hotel would not accommodate. They insisted that we contact the company that did the booking.

Leisure Family

8/10

Excellent

29 Nov 2025

Glenda

Ubicación amabilidad valet parking comodidad

2/10

Poor

10 Nov 2025

Carlos Hernan

Of all my travel experiences, this has been the most disappointing. I want to clarify that the issue was not with the room itself, but with the service provided by Boutique Apartments, the company managing the property. After completing my reservation and payment, I was asked to provide a security deposit, which I agreed to. However, the platform they use, called Charge Automation, experienced a technical issue that prevented the deposit from being processed. When I contacted Boutique Apartments to resolve the problem, their response was unhelpful. They insisted that the matter was not their responsibility and refused to offer any alternative or assistance, even after I provided proof and attempted to use several payment methods. Their staff showed little empathy, and I was left without access to the room despite having completed all identity verifications through the hotel. I ultimately had to contact Charge Automation directly to explain the situation, and only then was the issue resolved after many hours of delay. This experience was frustrating and time-consuming. I’m sharing this review so that other travelers are aware and can avoid similar situations due to system or communication failures.

Leisure Family

10/10

Exceptional

03 Nov 2025

Nina

Love it the view was amazing highly recommended 10/10 I will be back ❤️❤️

10/10

Exceptional

01 Nov 2025

Nikolay

Clean room, nice stuff.

2/10

Poor

27 Oct 2025

dimitra

Didnt get that far. To unsecure for me to fet past the lobby

Leisure Friends

10/10

Exceptional

20 Oct 2025

Fernando

Nos gusta el lugar, tiene una buena calidad precio.

Partner

8/10

Excellent

13 Oct 2025

Lisa

Little outdated but overall good.

Friends_and_family Family

8/10

Excellent

11 Oct 2025

Rolland

loved the beach access, lovely swimming pool, good food

Leisure Family

2/10

Poor

11 Oct 2025

Joel

The worst place to stay at in Miami. My family and I have been in vacationing in Florida for over 11 years and this has been the worst. I have reached out to the management team daily about how hot our unit was. A maintenance personnel dropped off a fan. They respond once every 24 hours with only one response. This is the least expensive place to stay at in Miami that is on the beach. That does come with a price though. The staff and valet are rude and slow. It took nearly 30 minutes to get our car. When calling from my cell phone, the number that I was given of the management team, they never answered and I could not leave them a message. I tried to call from the front desk line and then they answered. That seemed really fishy to me. The management team screened, monitored and were selective of who they answered phone calls from. The place also doesn’t feel safe. The door had screws that were missing and the door frame was bent. My family and I barricaded our door to feel safe at night. Do NOT stay here !!!

Business_and_leisure Family_with_children

2/10

Poor

19 Sep 2025

Christina

Toliet was broken

Business Family

10/10

Exceptional

15 Sep 2025

Adam

Everything was as expected. Recommend!

Leisure Friends

10/10

Exceptional

15 Sep 2025

Derrica

Birthday getaway

So if you’re liking for a cute lil start with everything you need if you want to be out on the town or stay in and enjoy the view. The beach is steps away the place was clean and had a kitchen filled with everything you need to cook drink eat etc. I loved my stay I WILL be back thank you till next time…

Friends_and_family Friends

2/10

Poor

09 Sep 2025

Kennesha

I didn’t stay at the property because of the condition of the room.

Leisure Friends

10/10

Exceptional

06 Sep 2025

JUAN JOSE

Excelente precio/confort/ comodidades

Estadía 9 días. Es importante saber que habitación rentas porque algunas páginas no lo especifican y escuchamos que te asignan un departamento que no coincide con las fotos.Nosotros estuvimos en la 1430. Tiene hermoso balcón con vista al mar. Bien equipada, buenos muebles y colchones, TV grande y muy buen Wi-Fi. Muy buena piscina, Ascensores funcionan bien. Valet parking gratis Excelente!, a veces había que esperar un rato. Edificio viejo bien remodelado, a veces problemas de electricidad o A/C qué arreglaban rápido

Friends_and_family Family

10/10

Exceptional

31 Aug 2025

Maria Fernanda Pessa

Great Stay!

2/10

Poor

25 Aug 2025

Bharat Kalyan

Not good

Leisure Family

8/10

Excellent

24 Aug 2025

Lilian

Hotel was good enough. Just needed a little more cleaning. Overall, it was fine.

Business_and_leisure Family

10/10

Exceptional

21 Aug 2025

Julie

Stayed for 9 days and the only issue we had was the air conditioner stopped blowing cold but they immediately come to fix the problem...very nice place and will be back if I ever return to Miami

Leisure Family

8/10

Excellent

19 Aug 2025

Muthuraman

Liked the valet parking. But we needed to wait (especially in the evenings - a long time) to get the cars or parks the cars...

Leisure Family

2/10

Poor

12 Aug 2025

Daniela D

This place is so dirty and unsanitary! Communication with owners was very disrespectful. Hated every minute of it!

10/10

Exceptional

11 Aug 2025

Deissy

Todo exelente.

Leisure Family_with_children

8/10

Excellent

10 Aug 2025

Humam

The valet parking was great. The room was OK, need more maintenance. The building was walking distance from the beach, but the swimming pool was closed for more than 10 days and we couldn't use it.

Leisure Family

8/10

Excellent

29 Jul 2025

Cristiane

Vale custo benefício localização excelente!

Localização atendimento excelente. Hotel Velho mais bem limpo os quartos, para viagem econômica , pela localização preços e atendimento vale a pena.
Serviço de praia com cadeiras e guarda sol .
Ficamos em um apartamento com vista por mar a vista e o amanhecer e lindíssimo. Voltaria no hotel novamente para um noite ou viagem econômica .

Friends_and_family Family

2/10

Poor

22 Jul 2025

SADE VANESSA

This was thee WORST hotel experience that I have EVER had. The room is was terrible condition. The sheets were dated. Chipped and broken floors, outdated dining set, mold on the ceiling of the bathroom. The mirror had burned marks on it. People were doing construction on the unit above the room which interrupted sleep. Rancid smell coming from the refrigerator. Deplorable! Everything looked like it was stuck in the 80’s. Very disgusting. I stayed for 10 days and I detested each day. I stayed 10 DAYS and had to basically BEG for the cleaning service to come and clean (which was nothing good AT ALL). I want to escalate this because what is shown in the website is NOT, and I repeat, NOT what Is shown on the website. The upside is that there is free parking…but that alone is unorganized. And to top it off, the owner wanted to “stop by to retrieve one item”. Very creepy. I hated this hotel, the experience…If I could give it a 0, I would.

Leisure Partner

8/10

Excellent

22 Jul 2025

Ronette

Overall my stay was great! I’m going to give a four star rating. My apartment was nice and clean however, it was dated and did not look like the online pictures at all, instead of a full stove/oven it had a hot plate. Also, the shower water was cold, luke warm at best even after letting it run for 10+ minutes. The staff were extremely nice and responsive. The property has wonderful amenities. Restaurant, bars, convenience stores. Swim shops, massage, spa etc. I only took off points for the water.

Leisure Self

10/10

Exceptional

21 Jul 2025

john n notte

The property itself was very nice. The room was basic and dated but we had an ocean front room, great view. Everything was in working order. The beach chairs left in the closet were not beach chairs but they worked. I would definitly stay here again and I recommend this property. we were very happy with this property.

Leisure Partner

8/10

Excellent

17 Jul 2025

Norma Colome

It was a great experience; the staff was helpful and friendly. The only inconvenience we experienced was that there were only 2 free outlets to connect anything. We found ourselves unplugging lamps and the microwave to be able to charge our phones. So, I recommend taking a charging block, but other than that, it was amazing, especially the view.

Leisure Family_with_children

6/10

Pleasant

17 Jul 2025

Rebecca

Ive been to motel 6's better than this. It took almost an hr to get my door code, i do not speak Spanish, it was hard to understand. The apartment was pretty rundown/outdated, more than the pictures shown when i booked it. There is hair hanging from the ceiling outside the door. But after beginning to figure things out over a day or two, we made the best of it. Beautiful ocean views. Going home with a sunburn. Thank you

Leisure Family

10/10

Exceptional

16 Jul 2025

Phillip

I like that it had everything from chairs,umbrella,kitchen supplies to cook and eat with had enough towels for a weeks stay. Just wish the pool would of stayed open longer it doesn't get dark till 9pm.

Leisure Family

10/10

Exceptional

14 Jul 2025

William

Great family location!!!!

Friends_and_family Family

2/10

Poor

04 Jul 2025

tony

Host told door auto lock but not/since check in to out I always open door without using code and force to leave all personal items unsecured inside when went tours

Leisure Family_with_children

2/10

Poor

04 Jul 2025

christopher C

Terrible

Leisure Family

6/10

Pleasant

30 Jun 2025

Isabella

Overall the stay was decent. We had bugs in our room and the place looked run down. I had read other reviews that scared me a little bit when I booked but overall everyone was friendly. We didn’t stay in the room much as we explored most of the time. The elevators were hell though. Took forever!!! Overall yes the place was rundown and we had some bugs but ut was still a pleasant stay.

Leisure Friends

10/10

Exceptional

23 Jun 2025

Maria Elena Castillo Odena

Muy comido , limpio y excelente ubicación

Leisure Family

10/10

Exceptional

16 Jun 2025

Felix

Very good

Friends_and_family Family

8/10

Excellent

16 Jun 2025

Beatriz

Everything was perfect, the only thing is that the supervisor on the valet parking has a bad attitude. The room, pool and everything was a great experience

Leisure Family_with_children

6/10

Pleasant

11 Jun 2025

Jonathan

Bathroom door was fixed so poor it locked my wife into the bathroom. Had to fix it with a butter knife to open it, place is in need of some TLC. Do Not eat in the overpriced restaurant downstairs. Bring your own food or eat somewhere else!

Leisure Partner

10/10

Exceptional

10 Jun 2025

Stephanie

All the hotel staff is wonderful, I had a small mishap with the air conditioning, but at the moment they were there with great kindness, honestly I would have stayed there, I give them a 10++

10/10

Exceptional

09 Jun 2025

Alexis

Great little apartment with a beautiful view

Leisure Partner

2/10

Poor

07 Jun 2025

Matthew

They person in the front desk confused our aptt, not only that but I ask for something with the ocean view and got a nasty one , also when we got moved to the other room they give use the wrong code to enter the room , also the person who was figuring out the problem and she was really rude , she was screaming and she was the worse has a customer service

Leisure Family

10/10

Exceptional

04 Jun 2025

Layla

Amazing night staff

Leisure Family

2/10

Poor

03 Jun 2025

Zulaika

Never checked in never was sent information they said they would so I can check in . Have not replied to emails or calls
I want my money back

10/10

Exceptional

03 Jun 2025

Pradip

Very good experience, everyone enjoyed.

2/10

Poor

01 Jun 2025

Jennifer

The lobby was infested with bed bugs, the front desk service people were rude and inconsiderate. The elevators were slow and we had to take the stairs multiple times. There was no internet in the room because the owner did not pay the bill. The bathroom door did not shut and the bathtub drain did not work

8/10

Excellent

24 May 2025

Madeline

All the units are ran by different management companies. Mine was Boutique. There for 4 night's, you csnt get them to bring you more towels or.tp. the hallway carpets are disgusting. You hear dogs barking in some of the units. Its mixed residential with vacationers. Bed was clean, room had outlets that your charger falls out of. Great pool and location right on the beach. Free of harassment, no cleaning during trip or anything to sweep all the sand in the room. Overall trip was a 7. Enjoy your stay!

Business_and_leisure Friends

2/10

Poor

21 May 2025

Matheus Sonnenschein

Pro - Close to the beach
Con - no office on site, the crib requested was not provided on day 1, the bathroom shower glass door was missing a seal, constantly messaging the administration we had to clean the flooded bathroom every day after showering.

Leisure Family

8/10

Excellent

18 May 2025

Kristin

This property did not match the pictures. It was very run down and outdated. It had a lot of wear and tear that didn’t show in the pictures. The building had decent amenities (the Turkish spa was phenomenal!), but it just had an overall run down feeling. Our apartment was a bit shabby. The location on the beach was great! I highly recommend the spa and renting a bike for the day (only $20!) and riding down to South Beach!

Leisure Friends

6/10

Pleasant

14 May 2025

Jessica

This property is great if you don’t have any expectations. They don’t let you check in early or use the pool if you are.. they only give you 2 shower towels and 2 beach toes for 2 people staying 5 days.. the room was dirty to the point I had to have them come reclean the room since the bedding smelled like someone just slept on it. Very disappointed.

Leisure Friends

6/10

Pleasant

14 May 2025

Olha

We had ocean view room, and it was severely outdated. Yes it has been refreshed with IKEA furniture sometime last few years, but all else is extremely old.
Pros:
- by the beach
- by the pool bar food tastes pretty good and cute pineapple drinks
- very well stockedmini convenience store in the basement.
- beach umbrella was available, which is crucial during the hot summer months.

Cons:
- getting car took 1.5 hrs.
- old, kids size towels (2 only) were provided for the room that has two beds. There were only 2 of us luckily but be aware. Asked for towels twice, they never came.
- even though the host company is communicative via email, there is no one to ask for immediate help, front desk will send you to contact the host. One of our beach chairs was unusable, they did send new one the next day, but again regular shower towels never came. What if I had kids that needed new ones urgently. Also things are definitely out of order on the team, got 3 different check in emails from different people few days in a row, and no check out instructions,
- we arrived like 40 mins early , the email says to let them know what time window we arrive so they are ready, I said 2-3, the desk would not check you in until 3pm on the dot, thank you for wasting my time on vacation which is precious.
- old everything in the kitchenette. We thankfully didn’t have to cook, but toaster everything is very worn down, dirty coffee filter, dollar tree cups, cheapest shower curtain you ever saw in existence.

Leisure Family

2/10

Poor

13 May 2025

Rashanae

So the property as far as the building

10/10

Exceptional

13 May 2025

Michelle

Easy access to pool and beach which was amazing. Very family friendly. The elevators do take quite a long time because the property is very busy and vallet parking could take a while too if you’re going on a weekend. We left on a weekday so getting our car back was pretty fast. I would rent this place again

Leisure Family_with_children

8/10

Excellent

10 May 2025

Alan

The apartment was clean, well presented and the facilities were excellent, as was the view over Miami Beach. The only bad point was the valet parking which was chaotic with wait times to get your car between 20 minutes to 1 hour.

Leisure Family

6/10

Pleasant

03 May 2025

Michael

The building is a tired old structure that has been abused over the years, but the pool and beach access was wonderful.

Leisure Partner

8/10

Excellent

30 Apr 2025

Wade

It was a nice stay for a family of 3 for 10 days. All was as expected and well worth the cost.

Leisure Family

4/10

Poor

28 Apr 2025

Habib

The unit was completely different that was shown in expedia pictures. It wasn't a pleasant experience. Broken shower handle, clogged sink, AC was too loud. Valet took like an hour.

Family_with_children

8/10

Excellent

26 Apr 2025

Chris Ee Ting

Initially like baby looked weird as it was too ornate & kinda odd with the security guard checking you in. There was A LOT of people moving in & out of this apartment, families w kids & young crowdy people too.

Got to room was a surprise

Self