Name: Andaz Miami Beach Resort & Spa
Address: 4041 Collins Avenue, Miami Beach, 33140, US

4/10

Poor

29 Jul 2026

Haim

Check in is on 2nd floor so it’s a bit inconvenient, coffee machine was broken air conditioner was weak basically a cheap renovation on a old property

10/10

Exceptional

27 Jul 2026

Didar Shamil

Excellent place to stay , although we had non purposeful incident but was dealt with professionally

10/10

Exceptional

27 Jul 2026

sonia B

I really like everything except for the design of the labels of the elevators and floor, it was confusing, and also was no way to control where you wanted to go

8/10

Excellent

25 Jul 2026

YAVE

Nice place good rooms
Restaurant do not have beach view
But you can have a chair and umbrella on the beach

10/10

Exceptional

23 Jul 2026

AZ CELL N TABACO

Best beach view

10/10

Exceptional

20 Jul 2026

Klaus

Great hotel
Super friendly staff from reception through out - lobby, beach, pool, restaurant, luggage etc👍😉
Nice location as close to beach and places like nobu
Great food at dinner, breakfast, pool
Will be back
😉🏝️🏝️🏝️

Family_with_children

10/10

Exceptional

14 Jul 2026

Stefan

Great hotel!

Partner

2/10

Poor

14 Jul 2026

Marilyn

La entrada fue horrible teníamos que entrar a las 4 y nos dieron la habitación a las 7 y lo peor no tenía aire acondicionado no funcionava no pude dormir por el calor me cargaron en la tarjeta un saldo que no se porque, todo lo pagué al momento nunca cargué nada a la habitació

Family

10/10

Exceptional

10 Jul 2026

Christine

Smaller boutique property, which we loved. More personal than larger chain property. Would certainly return.

Partner

10/10

Exceptional

07 Jul 2026

David

One of the best experiences I have had. I definitely recommend this hotel and will stay again.

Partner

10/10

Exceptional

06 Jul 2026

yainier

Bueno todo

10/10

Exceptional

05 Jul 2026

Melba

Hotel very well maintain, entertainment, room essentials was great! Food quality and prices for the area also good and affordable. I would stay again any time soon.

Friends

10/10

Exceptional

05 Jul 2026

Jonathan

Great stay. Very nice place

Partner

10/10

Exceptional

03 Jul 2026

Ivette

La verdad el hotel nos encantó. Pasamos un fin de semana fabuloso. La comida deliciosa , los tragos, todo el staff súper atento.

Partner

10/10

Exceptional

29 Jun 2026

Adrienne

Gorgeous new property. Pristine in terms of cleanliness and new decor. Easy beach access and lounge accommodations. Food and beverages very expensive.

Family_with_children

10/10

Exceptional

23 Jun 2026

delia

10/10 everything

Self

10/10

Exceptional

21 Jun 2026

Kevork

Highly recommend it

Partner

10/10

Exceptional

20 Jun 2026

Dejan

My family and I had a wonderful stay! The location was perfect for sightseeing, and the hotel staff made us feel at home. Rooms were clean, spacious, and had all the amenities we needed. I highly recommend it!

Largely thanks to Victor the driver of the house car his warm, professional, and efficient service truly made our trip special. Give this employee a raise!

Family_with_children

10/10

Exceptional

20 Jun 2026

Rodney

If you're looking for peace and relaxation, this is the location for you. The hotel was beautifully decorated. The location was perfect. The beach access and service was great. This is going to be annual stay for me!

Self

10/10

Exceptional

19 Jun 2026

Alex

Property is beautiful! Staff was incredible!! Would highly recommend

Friends_and_family Friends

10/10

Exceptional

16 Jun 2026

Craig

Very clean room, friendly staff, and easy access to the beach.

Partner

10/10

Exceptional

15 Jun 2026

Latricia

Everything was amazing. The food was delicious. The service was great. I would not change anything about you guys’s place and I would love to visit again.

Partner

10/10

Exceptional

13 Jun 2026

Tina Le

We had an excellent stay at the Andaz! We recommend this resort to everyone. Beautiful boutique hotel.

Friends

10/10

Exceptional

12 Jun 2026

janet

I was very impressed with the Andaz. I didn’t book/choose the property myself, as I was traveling with a group of girlfriends, so was curious to see what I was in for, particularly as I have stayed at probably a dozen of the best properties along Collins Avenue… I loved the Andaz! It was spotlessly-clean, the staff was friendly and professional (particularly accommodating with several changes to my plans/reservation after one of the girls had to bail last minute), the property was conveniently-located to all else, and rooms were spacious and well-appointed. I will be back!

Friends_and_family Friends

10/10

Exceptional

10 Jun 2026

Alex

It was so peaceful.

Partner

10/10

Exceptional

07 Jun 2026

Eugene

The friendliness of the staff really stands out and should be commended
The property and room was very clean and well maintained
An ideal location
Would definitely stay again

10/10

Exceptional

07 Jun 2026

Patricia

The property was beautiful and well maintained. Nice room with comfortable bed and big screen tv.

Self

6/10

Pleasant

03 Jun 2026

Ufuoma

My room was stunning and bed was super comfortable. I rated the hotel a bit lower because I had a rough experience. My room wasn’t ready until 6 pm so I missed by evening plans after a long day of travel. The staff was accommodating- They fed me and provided an additional credit to compensate me for the inconvenience. Food service at the beach was quite slow and I ended up getting food poising later that night. They did an investigation into what the cause could be and provided me some spring waters. If I chose to stay here again, I would probably just not order food at the beach and call ahead to ensure my room is ready before I arrive. Again, I really loved my room, but my experience was unfortunately tainted by a few experiences.

Self

10/10

Exceptional

01 Jun 2026

Deneen

Amazing! 10 out of 10 highly recommend!

10/10

Exceptional

31 May 2026

Qing

Decent.

10/10

Exceptional

30 May 2026

Valeri

Great trip

Family

10/10

Exceptional

25 May 2026

Lauren

Property was amazing! Favorite part was the fact that there is a pool for just adults and one for those traveling with children. Cannot wait to go back!

Partner

10/10

Exceptional

25 May 2026

Maya

Sooo amazing here

10/10

Exceptional

22 May 2026

rachael

Beautiful resort

Friends

10/10

Exceptional

21 May 2026

Daniel Santa

Very quaint boutique hotel with great amenities- really enjoyed the towel service by the private beach beds and the fitness center on the upper level. Very pleasant decor and overall ambiance. Would most certainly stay here again on our next visit.

Partner

4/10

Poor

20 May 2026

Rodrigo

The room description was not accurate. We had an issue because room was smaller than expected and without a bath tub (that was supposed to be oart of the amenities).
The staff did not help, they only offered a 100 dollars credit, and they suggested to talk to expedia. We did that without any success.
On the good side, the pools are nice, the access to the beach is very good and the service is ok.
Food in general is very basic, nothing memorable,

Partner

8/10

Excellent

19 May 2026

Carmen

Clean room, ice was difficult to find, room was not ready at check in

Friends_and_family Friends

10/10

Exceptional

15 May 2026

Jacqueline

Really lovely upgrade from the Confidant hotel to the Andaz. Staff was extremely friendly and helpful in every way. Room was clean and spacious and loved the beach and pool service as well. Take a yoga or pilates class on the roof if you can - the view is amazing!

Self

10/10

Exceptional

01 May 2026

Shaleah

Very relaxing and beautiful

Self

10/10

Exceptional

28 Apr 2026

dustie

THIS HOTEL IS EXCELLENT!!!! Do not look any further book here! The staff is absolutely fabulous … hospitality at its finest. The hotel pool atmosphere has energy and service! The on the

8/10

Excellent

28 Apr 2026

Kent

Nice property if not a little crammed. Stsff was great, did their best but poolside food took forever,or they fogot on 2 occasions. Hospitality room wasn't available as we had scheduled and we almost missed our flight

Partner

10/10

Exceptional

27 Apr 2026

Allison

I give this hotel 4 thumbs up. Bell service was absolutely incredible and the gal at front desk was so kind. Pool was gorgeous and rooms were perfection. If pillows could fit in my luggage I might have tried to stuff them in. Also the shampoo and conditioner, out of this world yummy. I want to order it.
Loved staying. Didn’t want to leave

Friends_and_family Family

8/10

Excellent

26 Apr 2026

Clarence

Lounge chairs uncomfortable to sit in. Phone didn’t work. Missed room make up.

Partner

10/10

Exceptional

24 Apr 2026

John

Excellent all around.

10/10

Exceptional

21 Apr 2026

aparna

Wow wow wow! Amazing hotel. We have stayed here when it was the Confidante and this is a great update on it:) Beautiful comfy outdoor seating, lovely rooms and byredo in the showers. What else do you need? The beach was great as was the pool. We ate at the wonderful Aguascalientes. Everything is thought out. Beautiful!

6/10

Pleasant

19 Apr 2026

Joab

The, front desk staff lacks training and it shows at every level, the concierge also is been one of the worst I ever encountered, valet parking great, on site restaurant very good pool and beach understaff and no sense of hospitality mediocre with the feeling they know but really don’t care attitudes

Family_with_children

8/10

Excellent

16 Apr 2026

Abigail

Great access to beach and Miami Beach board walk. They have two pools, one for only adults which was nice if you just want to relax. Great food and bar service by the pool. Room was very nice and clean.

Partner

8/10

Excellent

16 Apr 2026

Elisabeth

It was great. But not 5 star

8/10

Excellent

11 Apr 2026

Zachary Isaac

Overall really nice, great staff. My only complaints are that for two consecutive days they closed the adult pool area due to a private party, but they still charged the daily amenities/resort fee. Also, one of the two elevators was broken for three days and the wait times were so long that guests were choosing to go up 5-to-11 flights of stairs. Perhaps the elevator problem isn't anyone's fault, but finding the better pool area closed early (twice) for a party was frustrating. Both days the party was eventually cancelled due to wind/rain, but during the time it would have been open (without a party), the weather was fine, so we lost out on the awesome pool R&R for no good reason. If they want to book parties there, the set up should begin after the normal pool area closing time.

Partner

8/10

Excellent

11 Apr 2026

Chantal

Great staff and beautiful property.

8/10

Excellent

08 Apr 2026

Teresa

Beach view room was a side view of the neighboring hotels trash cans. Can barely see the beach from this side. There is no lobby area or places to relax. Very cramped and pictures on website make it appear much larger than it is. No hot tubs and housekeeping was rude. Definitely better places to stay along this stretch.

Family_with_children

10/10

Exceptional

06 Apr 2026

Gordon

Loved it.

10/10

Exceptional

05 Apr 2026

Shirley

Everything about this hotel is spectacular

6/10

Pleasant

05 Apr 2026

Charu

A lot of positives but this is not a true 5 star experience in its current state, particularly on the aspects of cleanliness and service. The room itself was very nice, renovated, clean, and the bed was super comfortable. However, the common bathrooms in the lobby and near pool are quite rundown and smelled terribly which immediately dampened the experience. They also still need to work out kinks with check-in process, knowledge of staff on property / check in process, the speed, organization and quality of the beach service, and general customer service and attentiveness to guests. Overall it’s nice place but if you’re looking for a true 5 star hotel experience on these aspects; would keep in mind.

10/10

Exceptional

04 Apr 2026

Eugeni

Very nice hotel to stay in while in South Beach. Immediate access to the beach and the walking path next. Very nice area to be.

Family

2/10

Poor

04 Apr 2026

Madeline

The staff was terrible! The room was a partial view which was not written on the description and expedia agreed with me as well. The lobby is not a 5 star hotel lobby but what made it worse is the staff and the quality of service. We had 3 rooms anof that everyone was n

8/10

Excellent

04 Apr 2026

Jennifer

The food service is a bit slow at breakfast and pool area. I also didn’t get my room cleaned for 2 days

Family_with_children

10/10

Exceptional

03 Apr 2026

Alicia

Excellent property!

Family_with_children

2/10

Poor

02 Apr 2026

damiano

the property is very underwhelming in all aspects...I normally stay at the EDITION and I decided to try something new.. big mistake. There is a small lobby, the ceilings are very low and it seems u r in a tunnel. the rooms are good.. even if I choose a suite ocean vista and didn't say that was a partial view anywhere in the add, quite disappointing.

Family_with_children

10/10

Exceptional

02 Apr 2026

delia

Amazing! Stay and staff. Clean and very luxe. From the byredo toiletries to the clean bedding, room and space. Staff was amazing. Kind and responsive. Pool was gorgeous and the food was great.

4/10

Poor

31 Mar 2026

Anna

The hotel is lovely. The restaurants and pool area are very nice. The issue I had was with staff entering my room when I had the \"PRIVACY\" sign on when I wasn't in the room. I have brought the issue up with the management and they have assured me they will address it and get back to me; however, I never heard back.

Partner

4/10

Poor

27 Mar 2026

Ankur

I would avoid this hotel.
- There were construction and drilling noises during our stay that disrupted any sense of peaceful environment, both in the room and the pool area, not sure from where.
- cleaning staff disrupted our sleep during late afternoon even though they had already cleaned the room in the morning
- Room is on the smaller side in size
- they did not have the courtesy to extend our checkout by even one hour
- Hotel layout is confusing
Elevators are small and can be crowded and slow.
- In no way is this a 5 star property or service. Maybe only in US.

Partner

10/10

Exceptional

26 Mar 2026

Monica

Amazing view of turquoise Miami Beach from our room
Our breakfast was fresh and delicious and had a very stylish presentation!

Friends_and_family Friends

6/10

Pleasant

26 Mar 2026

Candace

Some pros but pretty glaring cons for a property that’s supposed to be luxurious.
Pros:
-Good breakfast
-Beach access
-Delicious cocktails at Bar Centro
-Comfortable spa though amenities are limited

Cons:
-More service hiccups than I’d expect at a 5 star e.g. had to wave down someone for lunch on the beach, called room service 5-6 times with no answer, slow check in, wasn’t offered a welcome drink and observed someone else receive one, received free drink voucher at check in but the dates were for when I wasn’t at the hotel, no help with my luggage at arrival or departure
-Small room that wasn’t anywhere near pristine. There were hairs on the towels and walls. I had a strobe light effect coming from the bathroom at night. Confirmed the room was renovated but still looked dated.

Overall I was disappointed. I read reviews about service issues from several months ago, but chose to believe that surely those would be resolved by now because why wouldn’t they be, but alas- no such luck. I’ve loved other Andaz properties but can’t recommend this one. Stop in for a drink though.

Self

10/10

Exceptional

26 Mar 2026

Dhanashri

Clean, soothing, upscale, excellent amenities

10/10

Exceptional

25 Mar 2026

Brooke Laurel

The hotel was exceptional for an adult vacation. I don't think I'd recommend it for families. There are two pools: one adult, and one for families. The pool is perfect for adults; I feel the family pool is a bit small for families. The staff went above and beyond to make our vacation amazing. The restaurant, food, and drinks were excellent, and the concierge had great recommendations for restaurants outside the hotel. The spa was top-notch, a bit pricey, though. The gym had great equipment and had a selection of classes. The location was perfect. There is a great walkway in between the hotel and the beach, and went for miles. The beach staff worked hard to lay out chairs and umbrellas, and were always available to help. I would highly recommend this hotel.

Friends

4/10

Poor

23 Mar 2026

Benjamin

Perhaps the rudest staff we’ve experienced
One good manager named Hunter tried to make it right
All the rest were angry bitter that they had to work and forgot the basics of hospitality. Snippy, whiny attitudes across several encounters.

Also; the rooms are LOUD due to hallway noise even if you are far from the elevator

I would suggest any other hotel at same price range over this. Will not be back. We love Andaz in Scottsdale etc.

Partner

8/10

Excellent

22 Mar 2026

Delice

Housekeeping was inconsistent. Didnt clean our room 1 day. My husband and I paid for 3 rooms for our family and they gave one of our children a huge suite and we had a tiny room with very small bathroom. They wouldn’t move us.

Family

8/10

Excellent

20 Mar 2026

Michael

Beautiful hotel perfect location

8/10

Excellent

19 Mar 2026

ZHAOHUI

Great hotel, one of the best hotel gyms I've been to. Also a great experience at the beach. A little disappointed that the spa is separately operated at this price point but it is understandable

2/10

Poor

17 Mar 2026

Katie

From check in to check out, NOTHING about this hotel is 5 star. Save your money. The front desk laughed about me using an IHG credit card at check in. I would choose IHG over Hyatt any day. I wasn’t able to check in until 5:30pm when check in is 4pm. Unacceptable. When the room was ready they just handed the keys to us, no overview of the hotel, restaurants, nothing. We didn’t even know how to get to the elevators to take us to our room. Horrible service at the pool. The employees don’t even acknowledge your presence. Food overall was terrible. At check out, no one asked how our stay was. I could go on and on. I normally stay at the Four Seasons Surfside and I will be back there.

Partner

2/10

Poor

15 Mar 2026

Madison

Exceedingly small, closet size room. Housekeeping did not come during several days of our stay. Beach amenities were plentiful.

Family

8/10

Excellent

15 Mar 2026

Barry R

It’s a decent resort that was overpriced for what it offered. There’s no real lobby, the staff is average, the rooms are ok and the food is ok . Nothing upscale except the beach which is Miami Beach . Was expecting a lot more for what I paid .

Family

10/10

Exceptional

11 Mar 2026

Anne

Very clean really enjoyed my stay . The only thing I would change is that the chairs at the pool should all have cushions. They were very uncomfortable.

10/10

Exceptional

11 Mar 2026

Elias

Great stay. Best spot on beach. Great staff

Partner

2/10

Poor

10 Mar 2026

Mustapha

A maintenance crew was working right outside my window during the night and well past 1am. They were welding and hammering metal sheets and talking loudly. I called the property manager 5 times and they kept saying that they cannot ask the crew to stop working even though it was almost 1am. When I tried speaking to the crew they said I should speak to the property manager. The work wouldn’t stop and I was only given the option to change rooms at 1am. I do NOT recommend that anyone stay at this property. They do not care about their guests.

Self

10/10

Exceptional

05 Mar 2026

Linda

From beginning to end we had a wonderful stay at the Andaz! Staff was friendly, attentive, responsive. Rooms were beautifully decorated yet comfortable. Beach access and service was great and food was amazing. We hope to return some day!

6/10

Pleasant

04 Mar 2026

Vijay

Yes Ocean was partly visible from my room but it seemed quite small for a suite.

Self

10/10

Exceptional

03 Mar 2026

Marsha

Coffee available in lobby

6/10

Pleasant

03 Mar 2026

Erin

The room was overpriced for what you had. Extremely small sitting area. Tight bedroom.

8/10

Excellent

01 Mar 2026

Nicole E

It was nice but not a five star. On- site restaurant is just ok, rooms are small, no desk for working, clean and nicely updated. Friendly staff, ample free water.

Business

8/10

Excellent

27 Feb 2026

Rachel

Beautiful resort, pool is nice and the beach is gorgeous. The pool and beach staff is wonderful, but the check in and check out staff and experience was one of the worst ever. When we got to the hotel the check in person seemed to not care less if we were guests or not, no greeting and no overview of the facilities. We learned today at check out there were bikes we could use. Also, before checkout someone came into our room to check the mini bar for usage which typically is done daily or after you checkout -it was odd. I don’t want to take away from the staff because they were all great outside of check in and check out

Partner

10/10

Exceptional

23 Feb 2026

Hemang

Excellent place with beach access!

Leisure Friends

6/10

Pleasant

21 Feb 2026

Emily

Meh. The room was nicely renovated. Bathroom nice. Suite was a bit disjointed in that the balcony is in the bedroom, the living room is a weird uncomfortable couch facing a large TV. Balcony ocean view was worth it. The pools and gym were ok. Need many more plants. Great beach and beach service. Despite housekeeping planting out in the hallways at all times we had issues getting room cleaned. Location fairly busy right next to the causeway.

10/10

Exceptional

20 Feb 2026

Simone

The customer service and decor were outstanding!

6/10

Pleasant

19 Feb 2026

Alket

Property is great, but service needs improvement.

1 - we had 2 rooms in front of the cleaning crew quarters. this meant every morning at 8am the doors would start slamming, the cleaning ladies would start talking loudly… it was a disaster in the morning. Like paying $600 a night x 2 to be woken up by a drill sergeant! Not again !!!

2 - minor complaint, they lost our order at the pool but did try to make up for it

Family

10/10

Exceptional

19 Feb 2026

Eduardo

This hotel is amazing. We love everything about it.

Family

10/10

Exceptional

17 Feb 2026

Desiree

Wonderful property! Very clean property and friendly staff. Room had a great ocean view. Beachside attendants were very attentive we had Ryan helping us out both beach days. Perfect location for our 4 night getaway.

6/10

Pleasant

13 Feb 2026

Leslie

Room was in good condition just small.

Leisure Family

6/10

Pleasant

01 Feb 2026

Michael

Paid for an Ocean Terrace Suite and got a suite with a balcony that looks at a wall. Asked to change rooms and they wouldn't because it would be a upgrade...which would cost me an additional $300 a night. Do not recommend.

Leisure Friends

10/10

Exceptional

30 Jan 2026

Wendy

The hotels are newly renovated. They did a wonderful job. Everything is beautiful, modern clean. The staff was amazing. The amenities were great. I will be coming back to this hotel 100%.

10/10

Exceptional

25 Jan 2026

Jill

Beautiful rooms and location. Friendly team. Sophia at the front desk was particularly helpful. Wonderful stay all around.

2/10

Poor

24 Jan 2026

Crystal

Our flight was delayed which made us late and they sold our room. I can’t believe it.

Leisure Partner

10/10

Exceptional

10 Jan 2026

Susan

Only criticism: breakfast on site was crazy expensive! I opted to walk to the Betsy several mornings. Food so much better and not close to $50 for solo breakfast!

10/10

Exceptional

08 Jan 2026

Susan

Staff was great! Very accommodating! Friendly! (Alas, I did not receive free drink benefit. I was not informed.)

Leisure Self

8/10

Excellent

04 Jan 2026

Keyaisha

We had the skyline loft and it was a very clean, spacious and modern room. It felt very cosy like a small apartment. The only thing that I didn’t enjoy was the wait for the elevators. We did visit NYE weekend so the hotel was very busy, causing the elevators to take a long time to arrive when requested. Also, the motion sensor lights in the bathroom were slightly annoying as the lights would constantly go out in the middle of showering despite movement in the shower. A hack I figured out was just opening the shower door occasionally but that kind of interrupted the shower and made it less enjoyable.

Leisure Partner

8/10

Excellent

30 Dec 2025

JOEL

Great staff. Good bar and very good food program. Room are a bit cramped for a family but to be expected given the architecture. Andaz maintains a fairly premium experience. We enjoyed the stay and would stay again.

Friends_and_family Family

10/10

Exceptional

26 Dec 2025

Melissa

Th staff was wonderful, the rooms were clean and comfortable, the service was great. My only improvement would be more kid friendly menu items - they had stuff off menu at dinner, but it would be nice to have options at breakfast (half priced buffet for example). The pool/beach menu was great.

Friends_and_family Family

10/10

Exceptional

23 Dec 2025

Soheil

I stayed at Andaz during Art Basel this year, and it was a wonderful experience. Super welcoming staff, incredible breakfast buffet, nice pools, and literally everything you expect form and excellent hotel! I would certainly go back!

Self

10/10

Exceptional

22 Dec 2025

Brian

Beautiful, modern hotel with beautiful ocean views. However, I would definitely not stay here again during Art Basel, the traffic in this area at that time was insane! Took an hour to get an Uber, if you could get one at all, andanother hour to get where you wereing.