Andaz Miami Beach Resort & Spa

United States , Miami Area - FL
MIAMI BEACH, 4041 Collins Avenue
Show on Google | Website | Map

75 reviews shown

10/10

Exceptional

11 Mar 2026

Anne

Very clean really enjoyed my stay . The only thing I would change is that the chairs at the pool should all have cushions. They were very uncomfortable.

10/10

Exceptional

11 Mar 2026

Elias

Great stay. Best spot on beach. Great staff

Partner

2/10

Poor

10 Mar 2026

Mustapha

A maintenance crew was working right outside my window during the night and well past 1am. They were welding and hammering metal sheets and talking loudly. I called the property manager 5 times and they kept saying that they cannot ask the crew to stop working even though it was almost 1am. When I tried speaking to the crew they said I should speak to the property manager. The work wouldn’t stop and I was only given the option to change rooms at 1am. I do NOT recommend that anyone stay at this property. They do not care about their guests.

Self

10/10

Exceptional

05 Mar 2026

Linda

From beginning to end we had a wonderful stay at the Andaz! Staff was friendly, attentive, responsive. Rooms were beautifully decorated yet comfortable. Beach access and service was great and food was amazing. We hope to return some day!

6/10

Pleasant

04 Mar 2026

Vijay

Yes Ocean was partly visible from my room but it seemed quite small for a suite.

Self

10/10

Exceptional

03 Mar 2026

Marsha

Coffee available in lobby

6/10

Pleasant

03 Mar 2026

Erin

The room was overpriced for what you had. Extremely small sitting area. Tight bedroom.

8/10

Excellent

01 Mar 2026

Nicole E

It was nice but not a five star. On- site restaurant is just ok, rooms are small, no desk for working, clean and nicely updated. Friendly staff, ample free water.

Business

8/10

Excellent

27 Feb 2026

Rachel

Beautiful resort, pool is nice and the beach is gorgeous. The pool and beach staff is wonderful, but the check in and check out staff and experience was one of the worst ever. When we got to the hotel the check in person seemed to not care less if we were guests or not, no greeting and no overview of the facilities. We learned today at check out there were bikes we could use. Also, before checkout someone came into our room to check the mini bar for usage which typically is done daily or after you checkout -it was odd. I don’t want to take away from the staff because they were all great outside of check in and check out

Partner

10/10

Exceptional

23 Feb 2026

Hemang

Excellent place with beach access!

Leisure Friends

6/10

Pleasant

21 Feb 2026

Emily

Meh. The room was nicely renovated. Bathroom nice. Suite was a bit disjointed in that the balcony is in the bedroom, the living room is a weird uncomfortable couch facing a large TV. Balcony ocean view was worth it. The pools and gym were ok. Need many more plants. Great beach and beach service. Despite housekeeping planting out in the hallways at all times we had issues getting room cleaned. Location fairly busy right next to the causeway.

10/10

Exceptional

20 Feb 2026

Simone

The customer service and decor were outstanding!

6/10

Pleasant

19 Feb 2026

Alket

Property is great, but service needs improvement.

1 - we had 2 rooms in front of the cleaning crew quarters. this meant every morning at 8am the doors would start slamming, the cleaning ladies would start talking loudly… it was a disaster in the morning. Like paying $600 a night x 2 to be woken up by a drill sergeant! Not again !!!

2 - minor complaint, they lost our order at the pool but did try to make up for it

Family

10/10

Exceptional

19 Feb 2026

Eduardo

This hotel is amazing. We love everything about it.

Family

10/10

Exceptional

17 Feb 2026

Desiree

Wonderful property! Very clean property and friendly staff. Room had a great ocean view. Beachside attendants were very attentive we had Ryan helping us out both beach days. Perfect location for our 4 night getaway.

6/10

Pleasant

13 Feb 2026

Leslie

Room was in good condition just small.

Leisure Family

6/10

Pleasant

01 Feb 2026

Michael

Paid for an Ocean Terrace Suite and got a suite with a balcony that looks at a wall. Asked to change rooms and they wouldn't because it would be a upgrade...which would cost me an additional $300 a night. Do not recommend.

Leisure Friends

10/10

Exceptional

30 Jan 2026

Wendy

The hotels are newly renovated. They did a wonderful job. Everything is beautiful, modern clean. The staff was amazing. The amenities were great. I will be coming back to this hotel 100%.

10/10

Exceptional

25 Jan 2026

Jill

Beautiful rooms and location. Friendly team. Sophia at the front desk was particularly helpful. Wonderful stay all around.

2/10

Poor

24 Jan 2026

Crystal

Our flight was delayed which made us late and they sold our room. I can’t believe it.

Leisure Partner

10/10

Exceptional

10 Jan 2026

Susan

Only criticism: breakfast on site was crazy expensive! I opted to walk to the Betsy several mornings. Food so much better and not close to $50 for solo breakfast!

10/10

Exceptional

08 Jan 2026

Susan

Staff was great! Very accommodating! Friendly! (Alas, I did not receive free drink benefit. I was not informed.)

Leisure Self

8/10

Excellent

04 Jan 2026

Keyaisha

We had the skyline loft and it was a very clean, spacious and modern room. It felt very cosy like a small apartment. The only thing that I didn’t enjoy was the wait for the elevators. We did visit NYE weekend so the hotel was very busy, causing the elevators to take a long time to arrive when requested. Also, the motion sensor lights in the bathroom were slightly annoying as the lights would constantly go out in the middle of showering despite movement in the shower. A hack I figured out was just opening the shower door occasionally but that kind of interrupted the shower and made it less enjoyable.

Leisure Partner

8/10

Excellent

30 Dec 2025

JOEL

Great staff. Good bar and very good food program. Room are a bit cramped for a family but to be expected given the architecture. Andaz maintains a fairly premium experience. We enjoyed the stay and would stay again.

Friends_and_family Family

10/10

Exceptional

26 Dec 2025

Melissa

Th staff was wonderful, the rooms were clean and comfortable, the service was great. My only improvement would be more kid friendly menu items - they had stuff off menu at dinner, but it would be nice to have options at breakfast (half priced buffet for example). The pool/beach menu was great.

Friends_and_family Family

10/10

Exceptional

23 Dec 2025

Soheil

I stayed at Andaz during Art Basel this year, and it was a wonderful experience. Super welcoming staff, incredible breakfast buffet, nice pools, and literally everything you expect form and excellent hotel! I would certainly go back!

Self

10/10

Exceptional

22 Dec 2025

Brian

Beautiful, modern hotel with beautiful ocean views. However, I would definitely not stay here again during Art Basel, the traffic in this area at that time was insane! Took an hour to get an Uber, if you could get one at all, andanother hour to get where you wereing.

8/10

Excellent

16 Dec 2025

Keith

Excellent location and pleasurable staff.

Friends_and_family Family

10/10

Exceptional

14 Dec 2025

Patricia

Beautiful location

Partner

8/10

Excellent

14 Dec 2025

Tina

Beautiful facilities, great pool and pool bar, food and service

Leisure Partner

10/10

Exceptional

10 Dec 2025

Andrei

We stayed for 10 nights and it was greaT experience. Staff is very friendly and responsive. If you ask for something its gonad be done immediately. Definitely will consider for next trip!

Business_and_leisure Partner

10/10

Exceptional

07 Dec 2025

Sandra

Clean. Generous. Aesthetics. Great service.

Leisure Self

6/10

Pleasant

05 Dec 2025

David Gregg

Many staff very good. But housekeeping were extremely intrusive particularly on morning of check out. Bar is not inviting. Pool area cramped.

Leisure Partner

10/10

Exceptional

30 Nov 2025

Makesi

Definitely would stay here again the atmosphere was amazing. My wife and I enjoyed the beach and pool will be back soon

Leisure Partner

10/10

Exceptional

25 Nov 2025

MATEUS

Excellent staff

Leisure Partner

10/10

Exceptional

20 Nov 2025

Simon

Had a great two night stay, loved the hotel was not huge and felt boutique. Great pool area, beach facilities and brilliant location to explore Miami Beach and South Beach.

Partner

10/10

Exceptional

18 Nov 2025

Eric

yes

10/10

Exceptional

17 Nov 2025

Johanna

“A very beautiful, super clean, and cozy hotel. The staff is extremely polite, friendly, and always willing to help. The restaurant is delicious, with excellent-quality food. An outstanding experience from start to finish. Highly recommended!”

Partner

4/10

Poor

13 Nov 2025

Lee

There were many charges I wasn't expecting, like an automatic 20% gratuity at the restaurant, resort fee was high, valet fee was higher than advertised, taxes on top of everything, and I felt duped by $12 bottles of water at the restaurant.

Leisure Family

6/10

Pleasant

09 Nov 2025

Brian

Food was bad especially room service breakfast, terrible. Front desk staff should not be in the hospitality industry. But the pool/bar staff were awesome. Also the massage was not good and charged way more than was quoted.

Leisure Partner

10/10

Exceptional

08 Nov 2025

Sawyer

Amazing experiences staff was super friendly and helpful. Room was spacious l. Everything was so new and clean. Pool was the highlight. 2 to choose from and both were family friendly but still had a great vibe

Leisure Family

8/10

Excellent

07 Nov 2025

Iram

Great overall experience. Exceeded my expectations.

Business

8/10

Excellent

06 Nov 2025

Torsten

Threre are betrer Hotels in Miami Beach. Hotel is ok

Business Partner

6/10

Pleasant

05 Nov 2025

Meghan

The sofa in king size room was not adequate to sleep a third person. We couldn’t add a pull away bed due to fire code. Misleading that you can sleep 3 in the room we booked.

8/10

Excellent

05 Nov 2025

Toshia

The remodel is done well. The rooms are small but nice. The balcony and view were great.

A couple of recommendations. Add a shelf for the hotel items so guests have room to place their toiletries they will use. There were so many hotel items taking up the counter space on the sink, I struggled to have a place for my own stuff to get ready. Add towel hooks for towels and hanging the wonderful robes provided. The timer for the bathroom should be adjusted as the lights went out routinely while we were showering.

Room service comes awfully late in the day most of the time. Maybe add a couple of team members. Lastly, I had to call for housekeeping service the first day and then no hot water as well. With good customer service, a manager should check in when this is all within the first 24 hours of arrival.

Leisure Partner

8/10

Excellent

05 Nov 2025

Karmen

We loved it

Family_with_children

10/10

Exceptional

05 Nov 2025

Avanica

Excellent service, food , and the

10/10

Exceptional

03 Nov 2025

Sarah

gym, pool, room, toiletries, great!

10/10

Exceptional

02 Nov 2025

Jessica

Great staff

10/10

Exceptional

02 Nov 2025

Hugo

Excellent stafff, clean room.

Leisure Family

10/10

Exceptional

31 Oct 2025

Jon

Beautiful property!

Leisure Family

10/10

Exceptional

31 Oct 2025

Sandra

Lovely tastefully furnished room. Great service from staff and lovely pool area.

8/10

Excellent

28 Oct 2025

Anca

Amazing property. Staff was always pleasant and ready to assist. Sofia from the front desk was extremely helpful, always nice and pleasant!
The interaction with any of the staff members was always positive, they definitely focus on customer service. The property was always clean, including the pool and their beach property.
The only drawback is the spa. The spa is at best mediocre, the services are mediocre and the front desk attendants are sub par. For a spa service it was disappointing. Do not expect relaxation if you have the last appointment of the day as they will make sure to let you know several times you have to leave as they are closing ( probably shouldn’t have an appointment availability that late in the day if the staff is rushing out).

Leisure Self

10/10

Exceptional

27 Oct 2025

kattia

Everuthing

Business_and_leisure Family_with_children

10/10

Exceptional

27 Oct 2025

Bohwa

Amazing beach and pool amenities

Leisure Family

10/10

Exceptional

26 Oct 2025

Marina

Everything was great

Leisure

10/10

Exceptional

24 Oct 2025

Eunice

Good service and great view. Awesome pool area

Business Self

10/10

Exceptional

19 Oct 2025

Joanna

Property staff is 10/10 !! Sparkilng clean, wonderful loungy music day long. Awesome breakfast options. Hotels rooms are so cozy, new, art deco, spa bathroom! Cant wait to be back. Thanks for everything!

Partner

10/10

Exceptional

19 Oct 2025

Jonathan

Everything was excellent

Leisure Partner

10/10

Exceptional

18 Oct 2025

Hamidreza

Friendly staff, clean room, nice pool and beach service

Leisure Family

8/10

Excellent

14 Oct 2025

John

The property used to be the confidante. We love the central location and the beach, but the soul of the hotel feels lost with the renovation. It’s nice, but we preferred the previous hotel

Partner

10/10

Exceptional

13 Oct 2025

Betsy

The hotel is gorgeous and everything is brand new. The rooms are luxurious and comfortable. The staff is super friendly and welcoming. Overall I absolutely love this hotel and will stay here again.

Business_and_leisure Self

10/10

Exceptional

13 Oct 2025

Yoel

Yes

10/10

Exceptional

12 Oct 2025

Leticia

It’s a beautiful hotel. Pools a bit old but fine. Service on the beach Amazing.

Leisure Partner

8/10

Excellent

12 Oct 2025

Maria del R.

Loved the hotel but the pics in Orbitz make you expect to have a direct view of the ocean which was not the case. Direct view was to another building and after going out to the balcony and looking to the right you will have ocean view,

Leisure Partner

10/10

Exceptional

12 Oct 2025

Ailona

Amazing stay! Right on the beat. Great l location.! Friendly staff! Enjoy our stay and we will be back!!
Andy at the pool was amazing and took great care of us!!!!

Business_and_leisure Partner

10/10

Exceptional

10 Oct 2025

Robert

Fantastic renovation second to none beach access and location

Leisure Partner

10/10

Exceptional

07 Oct 2025

Juliana

This hotel is completely renovated. Rooms are beautiful. I didn't get a room with an ocean view but it was still nice.