Name: Grand Beach Hotel Miami Beach
Address: 4835 Collins Avenue, Miami Beach, 33140, US

Grand Beach Hotel Miami Beach

Miami Area - FL · United States

100 reviews shown

10/10

Exceptional

28 Jul 2026

Lawnette

We truly enjoyed our stay!

10/10

Exceptional

27 Jul 2026

Kymberly

I can’t wait to stay at this property again. It was very pleasant very clean. The staff is amazing. I literally have no complaints about this hotel. The food is good.

10/10

Exceptional

27 Jul 2026

Paul

Great hotel

10/10

Exceptional

26 Jul 2026

Celeste

Beautiful hotel

6/10

Pleasant

21 Jul 2026

Darlene

The room was not clean and the property is old and needs maintenance badly. Out dated property. Cracks in floor, bathtub. Old toliet. Old towels and shower curtain. Door lock to patio was broken. For the price, this property is not worth it. It's also in Mid Beach so its not close to any restaurants. You have to Uber to everywhere.

Partner

6/10

Pleasant

20 Jul 2026

Sarah

Service was eh

Friends

6/10

Pleasant

18 Jul 2026

Binhson

Restaurant seatings were not available due to exclusive for FIFA team one

Family

8/10

Excellent

17 Jul 2026

Dina

Overall a nice hotel and great location.

Partner

10/10

Exceptional

17 Jul 2026

Eduardo

Hubiera sido ideal conocer al momento de hacer la reserva que el hotel era la sede oficial de la FIFA para alojar a los árbitros del mundial de fútbol, pero debo reconocer que su presencia no alteró nuestra estancia salvo por el hecho que el restaurante estaba enteramente dedicado a ellos.

Family

2/10

Poor

14 Jul 2026

Meital

At the air conditioning in the room until same time to fix it

Family_with_children

10/10

Exceptional

12 Jul 2026

Survinder

Excellent stay, clean rooms with great view.

Partner

8/10

Excellent

12 Jul 2026

Emma

Was a nice central location for our trip and the room was big the pool facilities were nice

Partner

4/10

Poor

10 Jul 2026

Vivian

I come to this hotel lot. I’ve been coming there since 2016 with my daughter Janice your word my name is Vivian Jones so I may reservation this time and my name so when we arrive the front office clerk he was terrible. I asked him what did I have a nice room he was like nonchalant, also when we got in our room, my air wasn’t working so I called downstairs and they said it was gonna send somebody up.

I wait an hour and 45 minutes. No one still came up so we left out for brunch. Also, the pool wasn’t open and the inside of the hotel on the seventh floor. They stated that it closed and the previous stays that I stay there we always have access to the pool on the seventh floor. So the air went out again waited again before someone came up. It was my birthday weekend so everything was there was terrible. I wouldn’t come back. I guess I try to fountain blue, but you guys have really for fall off.

Family

2/10

Poor

09 Jul 2026

Annamaria

I’ve been coming to this property for a very, very long time. I always booked through Expedia, which was a big mistake. There was a glitching system and four rooms were booked, and I only needed two. I canceled two immediately within 24 hours, but when I got to the hotel, the four rooms were still booked. So I paid $1800 for two rooms that sat there empty for three nights. Grand Beach Hotel could care less and said it’s not their problem and charged me for two empty rooms. Completely felt taken by this hotel.

Family

8/10

Excellent

08 Jul 2026

Zoraida

Overall the Hotel was clean and the Staff was helpful. Make sure not to book on a Holiday you will not be able to bring guest the reservation is for the allotted people on pre registration. The breakfast was good but expensive for my taste and nothing outstanding.

Friends_and_family Family

8/10

Excellent

30 Jun 2026

Patricia

The hotel is very nice , clean and comfortable very well located in mid beach.however the main restaurant was closed to the guests because it was being used only by the FIFA team that was at the hotel. There was always a long wait for our meals in the temporary restaurant that the hotel had available for the guests that was really frustrating. There was also a lot of security in the hotel .We never received any information about hotel limitations during our stay prior to check in. We would have stayed somewhere else if we had known prior.

Family

8/10

Excellent

27 Jun 2026

Flavio

Everything good. Thanks for all.

Friends_and_family Family

10/10

Exceptional

18 Jun 2026

LAN ANH

Very good place to stay

Family

6/10

Pleasant

10 Jun 2026

LaKielya

I loved everything about this resort other than our air kept going out in our room EVERYDAY!

Partner

8/10

Excellent

06 Jun 2026

Yashaswini

The hotel itself was amazing. It did have good pool and jacuzzi. As an expedia silver member I was eligible for an upgrade and free wine; when I asked for the same they did not provide me an upgrade. They mentioned they were fully booked and did not provide free wine bottle as well.

Partner

8/10

Excellent

06 Jun 2026

Lucia

Was so close to the beach

Friends

10/10

Exceptional

03 Jun 2026

Keisha

Check in was a nightmare not accommodating at all. Front desk clerk was not accommodating and rude. Hotel was beautiful and bakery staff was so sweet. Pool and hot tub was amazing!

Family

2/10

Poor

03 Jun 2026

Priscilla

The hotel call operator was so rude and not helpful. I was charged for early check-in when I explicitly said no at the counter. I was not offered the option to just store my luggage at the front desk. When I tried to call about my bill, half the times my call did not go through, and the other half I was transferred to the accounting line with no one available to help. Finally when I was able to make a call, I got put on hold before I could fully explain the situation. I am honestly really disappointed because the hotel was really nice, but the staff just made it so hard to deal with.

Friends

10/10

Exceptional

02 Jun 2026

Luz

We got to celebrate my daughter’s wedding in Miami and everyone was very attentive and great service.

2/10

Poor

01 Jun 2026

Zerina

No customer service at all. They are not welcoming and accommodating. Maria is a horrible manager. It was a very bad experience.

8/10

Excellent

01 Jun 2026

Evelin G

The hotel was nice and aesthetic but the staff was horrible. Not helpful at all but the hotel itself was great.

Friends

10/10

Exceptional

01 Jun 2026

Deneen

Wonderful

10/10

Exceptional

01 Jun 2026

Deneen

Wonderful

2/10

Poor

31 May 2026

Gabriella

Horrible don’t stay here!!!

Partner

8/10

Excellent

31 May 2026

Andrea

El hotel es lindo!
La limpieza de la habitación podría ser mucho mejor, no arreglaron nuestra habitación…
Maria la recepcionista no fue amable en su trato ni en su manera de hablarnos, se sentía bastante estresada. Los demas fueron amables!
El Room service termina muy temprano

Family

2/10

Poor

31 May 2026

Hasina

My stay at this hotel was extremely disappointing and frustrating. From the moment I arrived, I felt like I was being treated differently than other guests and experienced what I can only describe as racial profiling. Instead of feeling welcomed, I felt uncomfortable and unfairly scrutinized throughout my stay.

The condition of the room was unacceptable. There was a significant leak that disrupted my stay and made the room uncomfortable. I reported the issue right away, but nothing was done to properly resolve it, and I was not offered any compensation for the inconvenience.

The bathroom was also extremely outdated and in poor condition. It looked like it had not been renovated in years, and the shower curtain had visible mildew on it, which was both unsanitary and unpleasant. Cleanliness should be a basic standard at any hotel, and this room fell far below expectations.

What made the experience even worse was the lack of support from management. The manager showed little concern for the issues I raised and did not make any meaningful effort to address the situation. I left feeling ignored and disrespected as a paying guest.

Overall, this was one of the worst hotel experiences I have had. Between the apparent racial profiling, the leaking room, the outdated and unclean bathroom, and management’s failure to take responsibility, I would not recommend this hotel to anyone.

10/10

Exceptional

29 May 2026

Jaclyn

Rooms were up to date and beach & pool areas were adorable!

Friends

10/10

Exceptional

27 May 2026

Ada

I really liked the room, bright colors and the entrance of the Hotel, and the hallways all with bright colors. I felt so much in peace, I will say a different energy. Excellent beach view, as well.

Family_with_children

10/10

Exceptional

27 May 2026

De'Moi

From time you walk in to the hotel, you feel the sense of a luxury from the flooring to the lighting to the overall ambience. Once you get off the elevator, you get enthralled by the ambience of the decorations on the room floors, and once you enter the room and witness the breathtaking views from the rooms, it makes it all worth it on top of that. The staff is helpful and engage in making sure that you have an excellent vacation.

Self

8/10

Excellent

27 May 2026

Jody

First, let me say that OVERALL it was an incredible stay! We loved our room and the hotel, itself.
However, “You only get one chance to make to make a first impression” and arriving for the first time at The Grand Beach was terrible, to say the least.
The valet/bell staff seemed to be inconvenienced by our arrival. We asked several people for change so we could tip the bellman, EVERYONE looked at us like we were crazy. The bartender at the bar even looked at me and said, “Do I look like a bank?”
As someone who visits MANY resorts including Ritz Carlton properties, Four Seasons, etc. many of the staff at The Grand Beach would benefit from more customer courtesy and relations training. Even just a basic, “HELLO AND WELCOME!” with a smile, would have been nice to hear. Front desk was a little bit better at check in. THE best customer relations came from pool/wait/beach staff. All of whom were friendly and helpful. Especially at the coffee shop.
This property has ALL the makings of a world class resort, there just needs to be a lot less attitude and a lot more “my pleasure” when dealing with guests.

Family

10/10

Exceptional

27 May 2026

gad

Very good

10/10

Exceptional

27 May 2026

Lisa

This property is so beautiful right on the ocean
The staff is very friendly and helpful
The beds were comfy great family vacation

Friends_and_family Family

10/10

Exceptional

27 May 2026

Tetiana

Stuff were nice and helpful. Ocean was beautiful and warm. In May it's was a lot of algae in the ocean. View is gorgeous

Family_with_children

2/10

Poor

27 May 2026

Favor

The only good thing about this hotel is the ocean view I paid extra for and the fact that you have access to the beach and pool! Their lobby is beautiful, but the room? Very disgusting, old, and dirty! Water comes out of the toilet every time you flush it. You pay $64 a day for parking and another $64 a day for hotel fees, and I honestly don’t understand why when the rooms are so old and poorly kept.

For the amount of money they charge, they really need to renovate the rooms. I honestly regret booking this hotel. There’s no microwave in any of the rooms or anywhere in the hotel, and the restaurant food is overpriced and tasteless. Never again!

Family_with_children

6/10

Pleasant

26 May 2026

Kathlyn

The area is quiet and convenient, with the free Collins Express trolley located nearby. If you prefer not to pay for valet parking, there’s a parking lot about a 5-minute walk away.
Overall, though, the hotel felt overpriced for what it offered. The towels were worn and could use replacing, and the bathrooms felt outdated. Drinks at the bar were extremely expensive. Restaurant is overpriced and not great - as said on Google reviews. There’s limited option around the area so often had to Doordash or go out somewhere for meals. Unfortunately, the staff were often rude and not very helpful. For our stay, we needed to extend our trip and tried multiple times to contact the hotel about extending our reservation, but no one responded. The hotel also advertised a sunset bar at the adults-only pool, but it was never open during the entire week we stayed there.

Partner

2/10

Poor

26 May 2026

Martina

A person from the front desk was extremely disrespectful and rude. Sadly I didn’t get her name. She was there on Monday morning.
The cleaning service is completely awful.
I’m never coming back

Friends

10/10

Exceptional

26 May 2026

Jeida

Clean, spacious room, nice staff, good food. Will definitely stay again.

Self

10/10

Exceptional

25 May 2026

Carlos

will stay here again

thanks !

Family_with_children

8/10

Excellent

24 May 2026

Keith

Beautiful place but expensive in every way.

Partner

10/10

Exceptional

24 May 2026

Mary

An absolutely amazing Hotel right on Miami Beach. The Hotel was stunning in decor, and the Staff were so polite and very accommodating. Our room (Grand Suite) could not have been better -- 2 bathrooms one with shower and one with bathtub -- 2 large flat TVs, a beautiful view of the Marina and the sunset over the Miami skyline. The pools were very nice, not crowded, and very well kept. The towel boy was even so happy to see us and inviting. An amazing stay!! I'd give it a 10+ rating!! Can't wait to be in Miami again!!

Friends_and_family Family

10/10

Exceptional

24 May 2026

jed

Awesome place! Wendy in the restaurant is the best! Fun time!

Partner

10/10

Exceptional

24 May 2026

Damonte

👍

6/10

Pleasant

24 May 2026

Antonio Victor

Everything good like expected. But get ready for the fees,right.. fees on top of fees. I paid 60$ to the front desk for parking each night . And when I handed my keys to the parking employees they asked me 100$ cash only per night extra. Someway some how they didn’t speak English enough to explain why. I was on vacation so I didn’t want the hassle so I just paid and enjoyed my stay.. on top of the 60$ they charged another 8$ for taxes 7$ for resort fee 15$ for hotel fee. And that’s per night. My Expedia said I would have to pay the hotel 180$ total for parking and fees for the couple nights I stayed. That turned into 300$ real fast.. aside from the parking and fees and taxes and taxes fees lmao beautiful view tho. But there was a beautiful view fee too.. and it was taxed on that view fee.

Family

10/10

Exceptional

23 May 2026

Darien

Beautiful hotel in one of the prime areas of Miami Beach.

10/10

Exceptional

22 May 2026

Domonique

Loved this hotel

Family_with_children

10/10

Exceptional

21 May 2026

Delain

Beautiful property and great location, will be staying again.

10/10

Exceptional

20 May 2026

Mario

Hotel was clean and staff was super friendly.

Partner

10/10

Exceptional

20 May 2026

Olga

Loved this beautiful hotel, muy bonito y comodo y moderno

4/10

Poor

18 May 2026

Yariel

Terrible ! Desagradable ! Terrorífico horrible! Un desastre

Partner

8/10

Excellent

18 May 2026

Stephanie

The hotel was amazing beautiful at first sight absolutely stunning. If I had one downfall was the bathroom I thought the bathroom would be a bit more upgraded or better conditions, especially for partial Beach view and the price.

Partner

10/10

Exceptional

17 May 2026

Yanekia

Nice

4/10

Poor

15 May 2026

gretet

Very outdated bathrooms! The room wasn’t ready at 4pm but they had plenty for upgrade. The pool was extremely crowded and most people were not even guests

Family_with_children

10/10

Exceptional

12 May 2026

Lesa

The hotel was quiet, clean with beautiful. The room was spacious and the balcony view was incredible. Beds were comfy. The beach was beautiful with plenty of beach and poolchairs available. My only complaint was amenities. The little ice cream/snack shop was closed anytime we went down. I had to uber eats a soda and a couple bottles of water one evening just for a drink.

6/10

Pleasant

12 May 2026

Jorge

I think $55.00 dollars for parking is a lot

Family_with_children

10/10

Exceptional

11 May 2026

Terry

I enjoyed my time at the grand!

Partner

8/10

Excellent

11 May 2026

Brigitte

It was a fun experience like always but the parking staff/ door man never opened doors for us when we came in. And coffee way too expensive at the coffee place:(

Friends

10/10

Exceptional

11 May 2026

CHRISTOPHER

Clean

Self

10/10

Exceptional

11 May 2026

Jesse

We loved our stay. The hotel was beautiful and the rooms were clean and spacious.

Partner

10/10

Exceptional

10 May 2026

Leidy

I love this hotel I with they were more afortable

10/10

Exceptional

10 May 2026

Debra

Perfect stay

Friends

8/10

Excellent

09 May 2026

jeff

Views where wonderful, parking at$58 a day is Ridiculous. Room's are dated, need a remodeling. No information adout the food or drink available from the hotel, maybe a 2 by 3 card is all. Maybe the management should spend a night at the Venetian to see what a first class destination does it

Partner

10/10

Exceptional

07 May 2026

Juliett

Amazing hotel amazing view!!!

2/10

Poor

07 May 2026

Darla

I have stayed here in the past and it’s clear they’ve not let up with the property. The pool and hot tub were completely dilapitated with harsh grime in the bottom and parts of cement missing. Just terrible. And the room wasn’t clean, I kept finding long hair strands everywhere and I have short curly hair :-/. Not good for the price, try the surfside location

2/10

Poor

05 May 2026

Jak

I walked into the room after a long day to find the room leaking water from the ac vent I said it’s fine I’ll just throw a towel and cover it then went to wash my hand the sink was dripping water toilet didn’t flush and I was so tired and it’s just one night I didn’t change rooms but I am done with them

Family

4/10

Poor

02 May 2026

rabia

Rude staff. Worse experience

Partner

10/10

Exceptional

01 May 2026

Tiara

Clean room

8/10

Excellent

01 May 2026

Kristina

Beautiful hotel and I would definitely stay again. Claudia was very helpful and excellent customer service skills. Perfect for a girls trip right on the beach. Coffee shop downstairs was amazing and very kind staff (although very expensive). The main feedback is it needs some updates. The rooms you can tell are a bit dated and need more modern appliances & cleaner bathrooms. I would stay again anyways for the location and beach views. Definitely need to improve the elevators. The elevators took a very long time & I almost got stuck a few times.

Friends

8/10

Excellent

30 Apr 2026

Rebecca

Beautiful hotel, lovely beach access, warm pools, very friendly staff. I do wish the pool was open later than 6pm, and the hotel food was more expensive than most surrounding restaurants.

Family_with_children

10/10

Exceptional

30 Apr 2026

LaTisha

Beautiful

8/10

Excellent

30 Apr 2026

Sarah

Very clean and rooms do not disappoint had a beautiful view but staff wasn’t that friendly

Partner

10/10

Exceptional

29 Apr 2026

Angelika

Need to renovate bathrooms. Was very quiet at the pool area, no music.

Family

10/10

Exceptional

27 Apr 2026

Jiaqi

room was very nice and clean, service was great

Friends

10/10

Exceptional

27 Apr 2026

Heather

Wonderful hotel

6/10

Pleasant

25 Apr 2026

peter

Staff were all friendly with the exception of the roaming “policy minder” making sure you are covered up in the lobby and have your wristband on. This property keeps their nightly rates low to gouge you with $10 bottles of water and $35 hamburgers, you won’t get out of any meal the restaurant for two under $100. Nothing walkable to offset this so even if you want to go to the store to stock up on supplies, be prepared for a $30 Uber to the Publix.

Partner

10/10

Exceptional

23 Apr 2026

angela

Girly and so fun!

10/10

Exceptional

22 Apr 2026

Maria

The room was clean and had amazing view from the balcony. Friendly staff, very helpful. The beach access was easy. Pool area is in the shade, so nice escape from the afternoon sun. Restaurant/food was excellent. Overall, i recommend this hotel to all my friends and will come back for my next vacation.

Friends

6/10

Pleasant

20 Apr 2026

Mary J

Floors were dirty full of dust and bathrooms were in bad condition. Pool was cold not heated. During the week they don’t turn on the hot tub not sure why.

Family_with_children

10/10

Exceptional

20 Apr 2026

Dominique

Wonderful stay and friendly staff!

10/10

Exceptional

19 Apr 2026

Desiree

Fabulous property for a great price.

10/10

Exceptional

19 Apr 2026

Florentina

Loved it everything was perfect

Partner

8/10

Excellent

19 Apr 2026

william

The room was a nice size and the staff was friendly. I don't know how they sound in other rooms but the AC seemed loud or maybe in need of tune up, however, it did work just fine. The only real complaint was the primary bath shower had no pressure but the secondary shower was fine.

Family_with_children

8/10

Excellent

19 Apr 2026

Veronica

Overall, my stay was great. The beach is quiet, the pool area is stunning, and my room had an amazing view of the ocean and the bay.

The one thing that I did not like is that they advertise a spa, but the spa is at another location about 15 to 20 minutes away. It is pretty deceptive as an out-of-towner. You click on the spa link to make a reservation, and it takes you to a website where you choose the location. There is one location in Miami and it is on Collins street. Both Grand Beach Hotels are on Collins.

Moral of the story, I looked for the spa everywhere in the hotel. Eventually I checked with the concierge, and he gave me the number of the spa, and I learned that I was in the wrong place.

The massage was fantastic, but I spent $70 on roundtrip Ubers to get there and back and ate up much of my afternoon beach time.

Don't get me wrong - I will go back to this hotel, but now I know not to book a spa appointment.

10/10

Exceptional

17 Apr 2026

Michael

Excellent location, staff awesome. Restaurants were convenient and highly recommended!

Family

8/10

Excellent

17 Apr 2026

Desiree

Overpriced food drink, good size room tho

10/10

Exceptional

16 Apr 2026

Paul

Clean room. Spacious with 2 bathrooms in suite.

Family

8/10

Excellent

15 Apr 2026

Gil

Rooms were ok. Bathrooms were a bit haggard looking and could use a facelift. Faucet in the bathtub was coming out of the wall with exposed piping.

Family_with_children

4/10

Poor

15 Apr 2026

Thomas

I understand that this is a resort hotel in Miami Beach, but it is seriously lacking especially for the price. The online photos definitely are staged to make the place look much better than it appears in person. The rooms themselves are fine. Somewhat odd in layout, but fine. The balconies are nice and give great views. You are literally right on the beach (which we couldn't use due to wind and stinky seaweed). Honestly, it was all the little things that are lacking. There is only one restaurant on site. Menu items were limited, a la carte, and expensive. We were there with a group of 8 people. We were told no reservations the day before then showed up and were asked if we had a reservation. It took an hour and a half to get salads. The pool areas are fine but nothing to the extent of resort style pools. There is next to nothing within walking distance. And, everything costs (a lot) extra. $58/night to park. $60/resort fee. You have to be careful in the room because drinks, snacks, and beauty items abound - as long as you pay a hefty tag for them. The room safe didn't work, the TV stations were mostly spotty, there was an iron but no ironing board in the room. At least the bed was comfortable, but the hallways were often loud, and the room doors came nowhere close to sealing it out. I was glad it was a quick trip in all honesty.

Business

10/10

Exceptional

14 Apr 2026

Cecilia

Family

10/10

Exceptional

14 Apr 2026

Maria

Love love love the Grand Beach Hotel! The best property in the area!
The cleanest, best amenities, and most wonderful staff!
Huge rooms and the best most comfy beds!
I recommend it over all the other bigger properties in the area.
You will not be disappointed!

Partner

6/10

Pleasant

13 Apr 2026

Gabriella

Rooms were clean and modern minus the bathtub was very outdated. Staff were usually very lost and weren’t friendly. Parking was easy we just valet.

10/10

Exceptional

12 Apr 2026

Geneva

Perfect!!

Friends_and_family Family

10/10

Exceptional

12 Apr 2026

Mikhail

Clean room, beach view was great

10/10

Exceptional

12 Apr 2026

Mikhail

Clean room, nice amenities and access to the beach, comfortable lounge chairs on the beach.

Family_with_children

6/10

Pleasant

12 Apr 2026

Kathryn

bathroom sink slow to drain requested twice this be fixed but never was, ground floor poos and bottoms looked old, no real grass anywhere all astro turf, dining options and hours open very limited and property is not close to ANY restaurants or shops - had to uber everywhere

Friends

6/10

Pleasant

12 Apr 2026

Carlene

Shower was filthy. No “free water” anywhere. The onsite restaurant and service was awful.

Friends