Grand Beach Hotel Miami Beach

United States , Miami Area - FL
MIAMI BEACH, 4835 Collins Avenue
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100 reviews shown

8/10

Excellent

12 Mar 2026

Demontereza

Room make some noise and mostly from the air conditioning

Partner

8/10

Excellent

11 Mar 2026

Bailee

The bathrooms need a lot of work. Mold in the tub, faucet loose, unable to clog drain for bath. The room cleanliness needed better housekeeping - hair in drawers, clothing tag in drawer, deodorant under futon. Other than that, the bed was comfortable, view was beautiful, the pool is wonderful and the beach was great with the chairs and towels! Smoothies also delicious.

Family_with_children

10/10

Exceptional

09 Mar 2026

Kelly

Great stay

10/10

Exceptional

09 Mar 2026

Melissa

Nice size room with balcony.. beautiful grounds, food in restaurant was delicious. Adult pool on 7th floor. Right on beach.

Partner

8/10

Excellent

08 Mar 2026

Karen

Big spacious room with ocean views and bay views

Partner

10/10

Exceptional

07 Mar 2026

RAUL

I had an ocean view king room on the 12th floor, it was one of the best views in a room ive had in a while

Family

10/10

Exceptional

07 Mar 2026

Chris

Nice hotel, clean excellent beach location. Far from shops, restaurants and coffe

Family_with_children

6/10

Pleasant

06 Mar 2026

Victoria

Lovely, large room, but bathrooms not renovated. Toiletries are awful. Service is “meh” at best.

Partner

10/10

Exceptional

05 Mar 2026

Wendy

Ocean was visible, so pretty!

Family

2/10

Poor

05 Mar 2026

Sayde

Our room had termite

10/10

Exceptional

04 Mar 2026

MARK

What a great experience. The doorman the front desk everything to love about a great hotel at a very fair price in Miami Beach. Love the hammocks around the pool area. Love all the palm trees to create a lush tropical paradise with shade. Super pleased with everything.

Family_with_children

6/10

Pleasant

04 Mar 2026

Matt

False alarm to evacuate 3 days in a row. 11p and 7am. Very scary that there was no direction and the staff just casually said it was a false alarm. We were on 19th floor so if there was an actually emergency that would’ve been horrible. Hotel was nice, restaurant was good, thought the pools were smaller than advertised. Beach front was nice. Overall just scary when there’s 3 straight days of emergency alarms not knowing what’s real and what’s not.

10/10

Exceptional

03 Mar 2026

Timothy

Yes we were offered a beach front for $100/ night, through hotels.com at $51/night. So you guys put an extra $100 in your pocket. It was my choice to upgrade directly through the hotel

Friends_and_family Family

10/10

Exceptional

02 Mar 2026

Fernando

Clean and good size rooms

Family

8/10

Excellent

01 Mar 2026

Suzanne

Great value for ocean front rooms. The staff was friendly, our room was renovated, very clean and a good size. Our only complaint was that the AC was noisy at night.

Partner

10/10

Exceptional

28 Feb 2026

Tiffany

We frequent the Grand Hotels and will continue!! For more than ten years I have been with my family & it never disappoints. The rooms are clean, the view is to die for and the amenities are over the top!! Check the website out & book your trip with them now I am already planning mine & I just got home yesterday!!!

8/10

Excellent

26 Feb 2026

Eli

Very friendly staff
Great gym 💪🏋️

Partner

10/10

Exceptional

26 Feb 2026

JoAnne

Pink paradise

10/10

Exceptional

26 Feb 2026

Mariann

Stay was amazing- room was huge and felt very homey… floor was a little dirty. Staff wasn’t that nice. However, overall stay was really great.

Friends

8/10

Excellent

26 Feb 2026

Daniela

Great hotel. Loved the beach access and the chair/umbrella service! The cafe was cute but could use extra staff as there was always a line up. Great location if you have a vehicle, if not be prepared to uber. Overall the hotel was perfect for our 1 week stay!

Family_with_children

2/10

Poor

26 Feb 2026

Michelle

Asthetically, the room looks nice but it was neglected, and dirty, not to mention that there isn’t any type of spa or gym to shower in once u need to check out early, bec of a late night flight. That was quite upsetting.
Additionally , there isn’t ANY sun by the pool and the jacuzzi was FREEZING. And the other jacuzzi was Luke warm. Oh and I pushed my own cart w luggage to my room. I NEVER leave comments ever, but this experience was a doozy and too expensive for the experience 😔

Family

10/10

Exceptional

26 Feb 2026

Nicole

Love this hotel. Great location. Very clean and comfortable. The food and drinks are a little pricey and they automatically add in a service charge but overall it’s a great place to stay

Friends

10/10

Exceptional

26 Feb 2026

Jessica

Everything was very clean. Staff was very accommodating and friendly. Beachside service was excellent.

8/10

Excellent

25 Feb 2026

Angela

Beach service could be improved. Restaurant and coffee shop as well....
Pleasant views and spacious rooms.

Partner

10/10

Exceptional

25 Feb 2026

MICHAEL

Everything was great. Beautiful views. Quiet location. Excellent food. Kind staff. Slow elevators

Self

6/10

Pleasant

24 Feb 2026

Yasmin

Staff was nice, hotel amenities were great- only complaint is rooms are a little outdated especially the bathrooms that was my only con.

Leisure Friends

6/10

Pleasant

23 Feb 2026

heather

The staff was pretty rude. When we arrived, all the pool chairs were taken and all the beach lounge chairs were full,at 11 am which was pretty disappointing. They said they put us in a waiting list but never called us. There is only one restaurant and you have to go to the bar to order takeout. If you want to eat it at the pool no one comes around to get your order. We did try to eat outside at the restaurant and of course it was full. when we did order food, they forgot the dressing and our drinks They advertise that they had smart TVs, but the only app they have is YouTube and there’s no way to cast from your phone . the bar is not even open on the rooftop pool as advertised. The rooms were subpar as far as cleanliness my daughter had a stain on her sheet and we didn’t get our room cleaned one of the days even though we had the service tag on the door and we asked for towels and never received them . when the hotel texted midday of our stay and ask how everything was going I listed all of these things and all they texted back was a robot text about different times to take Pilates the next day. It’s a pretty resort with lots of pink chairs and decorated cutely, but overall, I would not recommend staying here and I will not stay here again.

Family

8/10

Excellent

23 Feb 2026

Robert

WE have stayed many times and really like this hotel. Finally they seem to have all elevators working which had been an issue on many prior visits.
Only minor glitch was we did not receive our complimentary bottle of wine which I forgot about until doing this review now.

6/10

Pleasant

22 Feb 2026

Matthew

Great ocean front room. Staff are perfunctory. Food is overpriced and mediocre.

Partner

10/10

Exceptional

21 Feb 2026

Kamil

Best sea view ever

Friends

10/10

Exceptional

21 Feb 2026

Michael

Room was excellent

Partner

4/10

Poor

21 Feb 2026

Matthew Gordon

Staff are indifferent to customer service.

Partner

6/10

Pleasant

21 Feb 2026

Matthew

The ocean front room and beach were nice. The food in the restaurant is mediocre at best, and very overpriced vs comparable hotel properties in the area (I would avoid eating there at all). The coffee shop staff were the friendliest, however seem understaffed at that station. Other Staff generally seem unhappy or indifferent. There seems to be little interest in customer service other than perfunctory. There were no little touches, even as simple as opening the door for guests at the entrance. This was a disappointing stay and did not live up to our experience at their Surfside property a year prior.

Partner

8/10

Excellent

20 Feb 2026

Lisa

The room cleaning crew was great. The back sliding door would not latch locked and the toilets ran incessantly so we had to keep the doors closed to sleep. Only 3 of the 4 elevators were working and 1 of the remaining 3 got stuck with us in it a few times. The rest of the facility was nice and clean. The location was great. The beach was nice and the pools were excellent. The staff was also very nice. I think with some maintenance updates it would be a 5 star.

Family_with_children

10/10

Exceptional

20 Feb 2026

Christian

Every bit of luxuray we could have asked for! Best Hotel on the strip! Highly Recommend

Partner

4/10

Poor

20 Feb 2026

Joanna

Before you spend your money- there are places much better than this for less!

We stayed in an ocean facing suite and it was very tired and run down. The fridge didn't work (it was actually HOT inside) and despite calling reception multiple times it was never attended to. We had to call maintenance twice to unblock our sink and bath as the plugs got stuck.
The floors were filthy.
We had a room for four but only two bathrobes.

The redeeming points were the balcony and view.

The breakfast buffet was minimal and it was closed one of the days we stayed so we ordered a la carte which was nice.

Staff all seemed to be overworked, not enough people to serve and the person managing didn't seem to have a clue.

The ice cream parlour had a constant queue of 15-20 mins for anything.
This is NOT A FOUR STAR HOTEL!

Family_with_children

10/10

Exceptional

19 Feb 2026

Nando

Beds are so nice!

10/10

Exceptional

19 Feb 2026

Danielle

We had such an amazing stay here! We stayed in a 2 bedroom suite for 6 of us and had so much room. The pool and beach area is amazing with great beds. I had a concierge texting me for anything we needed. 10/10 would stay again!!

Friends

8/10

Excellent

17 Feb 2026

Nicole

Room was nice; staff was helpful

Friends

2/10

Poor

16 Feb 2026

esther

I booked oceanfront and they carelessly gave me bay front when we arrived. No advance notice, no apologies, no compensation. Very uncaring and unfair. Simple cheaters.

Friends_and_family Friends

6/10

Pleasant

16 Feb 2026

lauren

bathrooms out in horrible condition. toilet barely worked. cafe line to get coffee moves at a snail’s pace

6/10

Pleasant

16 Feb 2026

Jessica

The bathroom could use some updating. There are cracks in the tile. It took well over an hour for housekeeping to bring sheets for the sofa. The lobby coffee shop is meh. The ice cream and pastries are not inviting. The room itself could use more light.

Leisure Friends

10/10

Exceptional

14 Feb 2026

Miriam

Great Place!

Leisure Friends

10/10

Exceptional

11 Feb 2026

mindy

Enjoyed every part, room, property and beach.

Leisure Friends

10/10

Exceptional

10 Feb 2026

Fradie

The room was spotless, fresh and clean.
The staff were all so nice and helpful!
I really enjoyed my stay at grand beach hotel!

Leisure Friends

2/10

Poor

10 Feb 2026

Pina

terrible place

8/10

Excellent

10 Feb 2026

Lisa

Our partial ocean view room was very spacious and comfortable. Our view from the balcony was breathtaking with views of both sunrise over the ocean and sunset over the city. The pool was heated perfectly and so beautiful to swim in the cooler temps we experienced. We had no difficulty getting chairs together by the pool.
The only issues we had with the hotel was the dated, worn bathroom in our room that are in desperate need of renovations. Our shower head was loose and the tap was missing a cover and very stiff and difficult to turn on. Lots of black (possibly mold or mildew) around the tiles and on the floor. There was also a hair in the tub from a previous guest. The toilet in our room wouldn’t flush unless you held the handle down the entire time. The sitting area in our room had stains on the seats so we avoided using them. We made the best of our stay since the remainder/public area of the hotel was beautiful and clean but for the cost of the hotel we expected better.
Staff overall were friendly. We called down to the valet 20 minutes before we were ready to check out so that our car would be ready. When we got down, they had pulled someone else’s car around instead and scrambled to find our keys and we ended up having to wait for our car despite our efforts. The valet cost $58 each night for our two night stay and we only requested our car once since we relied on Lyft for our outings so it was very disappointing. All in all the hotel room could use some improvements.

Leisure Family

10/10

Exceptional

09 Feb 2026

Lily

Yes

6/10

Pleasant

08 Feb 2026

Illana

King suite partial ocean view-
The good: spacious, 2 full bathrooms, partial view was actually full view of both the ocean and the causeway.
The bad: room was never cleaned properly, amenities not replenished until we asked, sand on floor every day even though we didn’t go to the beach!

10/10

Exceptional

05 Feb 2026

Drunell

Clean room. Friendly and accommodating staff.

8/10

Excellent

04 Feb 2026

William

Cold in the lobby

Partner

10/10

Exceptional

03 Feb 2026

Thomas

staff was excellent, maintenance response fast, facilities nice location great!

Friends_and_family Family

10/10

Exceptional

01 Feb 2026

katherine L

Spotless room, extremely courteous & helpful staff. Food so so.

Friends_and_family Family

2/10

Poor

01 Feb 2026

Emilie

We have stayed multiple times at this property. Will never stay again due to terrible experience we had this time. Although check-in was at 4pm after waiting since 2pm they said they put a priority on our room which was obviously a lie. We were not able to check in until 5pm and they kept telling us our room was almost ready. I was travelling with a handicapped mother who really couldn’t do anything until we were able to check in to our room. We had to cancel dinner reservations we had. Also I had booked an expensive suite and just asked to give us another room instead, they refused. They offered nothing to correct the situation. Terrible service, very unfortunate experience. I have never stayed at a hotel where my room wasn’t ready at check in time. That is the most literally the most BASIC expectation of any hotel service.

Leisure Family

8/10

Excellent

30 Jan 2026

Steve

Staff was courteous yet almost non existent.

Business

10/10

Exceptional

30 Jan 2026

Melanie

The room was spacious and clean. The service was excellent. The amenities were very nice. The food is a bit pricey so we only had three meals onsite but they were good. We walked and biked to other restaurant options.

Leisure Family

10/10

Exceptional

29 Jan 2026

Samuel

Great

2/10

Poor

29 Jan 2026

Amanda

Not relaxing

6/10

Pleasant

29 Jan 2026

Steven

Rooms can use some more light other then the 3 dim lamps they give you .
Shower is a disaster !
No water pressure at all !!! It’s like drizzling rain on you .

Leisure Family_with_children

2/10

Poor

28 Jan 2026

Jennifer

Front desk staff were terrible. Kept saying check in in an hour and that went on and in extending the time.

4/10

Poor

28 Jan 2026

David

I have stayed at this hotel many times in the past

10/10

Exceptional

28 Jan 2026

Cynthia

Amazing view, nice room, small property but had all you need.

10/10

Exceptional

28 Jan 2026

Nancy

Grand Beach Hotel was such a nice surprise!! We had an unexpected 2 day layover in Miami (as did many others). The hotel was packed, and the staff handled the crowd with grace and charm. Our room was spotless and roomy, again a terrific surprise! Great work GBH!

Leisure Partner

8/10

Excellent

27 Jan 2026

Christina

The room was nice and had a great view. Everything was clean. The pool area was beautiful. The restaurant was not bad but the menu could be improved. Food was overpriced. The problem with staying here is the distance away from everything. Not the hotel's fault, but I had to Uber to get everywhere and I prefer being in a walkable area. Overall a nice place to stay!

Leisure Self

6/10

Pleasant

27 Jan 2026

Cliff

Very nice hotel. I don’t mind paying for a nice place. $450+ room + $60 for valet + $60 for resort fee but then you want to sell me a bottle of water for $8? $58 for a makers mark and a Pinot grigio. $31 for a pins colada and small water bottle. I guess some people think it’s impressive to waste money or be ripped off. I’m not one of them.

10/10

Exceptional

27 Jan 2026

Scott

Great staff. Clean room. A plus was room had two toilets. Hotel was a little dated but great location and facilities.

Partner

6/10

Pleasant

26 Jan 2026

Natalie

The hotel did not have any drinking fountains or water bottle fill stations, not even in the gym. The bathroom stalls didn’t have hooks to hang a bag or towel. Overall the hotel was fine but I wouldn’t go back

Leisure Partner

10/10

Exceptional

26 Jan 2026

Vera

Spotless very bright. The service for breakfast wasn’t that hot but the food was good overall it was a very pleasant day, but we did not know you had a resort fee. We didn’t see that and they charge us through Expedia so I don’t know how that works also, can I have a a copy of the original charge please?

Leisure

6/10

Pleasant

25 Jan 2026

Charles

The hotel was well located, clean and well maintained. The staff were courteous and helpful. Their system was not guest friendly. It was impossible to pay one's bill early when there were no lines, only just before check out and leaving one's room. The final bill did not have a zero amount showing the bill was paid. These are simple things most hotels around the world provide. CS

Business Partner

6/10

Pleasant

24 Jan 2026

azadeh

Room was very dusty, I had a skin reaction from it. There was also a person in charge of the guests who was always tracking the guests with their bracelets. It felt a little intense.

Leisure Family

10/10

Exceptional

23 Jan 2026

Golda

Clean room nice staff.

Leisure Friends

10/10

Exceptional

23 Jan 2026

Patrick

Perfect

Leisure Partner

2/10

Poor

22 Jan 2026

Abraham Langer

The room had a very very

10/10

Exceptional

19 Jan 2026

Kerry

What a great hotel! The rooms are large, nicely decorated, and clean. We stayed in a bayfront king suite and loved it. The view from our balcony was beautiful. The pool area and pool bar was great. The one pool is heated and it was great on a chilly day. The white sand beach was stunning with tons of chairs and umbrellas. The only negative about the place was the elevators. Sometimes they took forever! Other than that, beautiful place!

Leisure Family

10/10

Exceptional

19 Jan 2026

Randall

The hotel is beautiful, beach access is great. It is only missing a restaurant with a beach view for breakfast.

Leisure Partner

10/10

Exceptional

18 Jan 2026

Monica

The patio needed cleaning but was addressed right away

Leisure Self

2/10

Poor

18 Jan 2026

samuel

Wanted to show my mother the pool they told me she has to pay 60.00 to see the pool

Leisure Family

4/10

Poor

18 Jan 2026

Marianne

The hotel is in a good location and it’s easy to walk to most other beachfront hotels through the beach path behind the hotel, which is a good feature since you’ll be unlikely to want to spend much time at the hotel. The showers are outdated and the elevators are unreliable. I got stuck in one twice and when it does work, the elevator stops on every floor - making a trip to the 17th floor take about five minutes. I paid for late check out but the morning of my check out, the front desk decided it was no longer available because they had overbooked the hotel for the day of our departure. Since I wasn’t informed of this before the late checkout time, I went into town for breakfast. When I returned to my room, the front desk called me and demanded I check out immediately. I told the front desk I just needed time to pack and then would get out. Over the next fifteen to twenty minutes, the front desk incessantly called my room and sent cleaning staff to bang down my door and scream at me to get out. The cleaning staff tried barging in while I was changing into my clothes for the airport and the front desk would not stop calling both my room and my cell phone. It was harassing and bizarre. I have never had a similar experience at any other hotel and hope that I don’t in true future.

The staff in the restaurant and at the espresso bar, however, were very pleasant and helpful throughout the stay. They are the only reason I am giving more than one star.

Leisure Family

2/10

Poor

16 Jan 2026

Sarah

I was shocked at my experience. I’ve stayed here before and it was not this bad. I checked in on a Tuesday and there was hair all over the shower. The rooms are suite style so they have two bathrooms so I used the other one. I complained 3 times to no avail. They kept saying they cleaned and did not and did basically nothing to fix the situation. Finally the fourth time - right before checking out - they cleaned my room. This hotel is filthy and they don’t care when you tell them. Do not stay here.

Business Partner

2/10

Poor

13 Jan 2026

Erik

WARNING: Severe Mold, Health Hazards, and Broken Promises
I am writing this to warn fellow travelers about a total service failure at the Grand Beach Hotel. What was supposed to be a luxury stay turned into a respiratory health hazard.
Throughout our stay, the HVAC system was fundamentally broken. Despite maintenance visiting three times (Friday–Sunday), their \"vacuuming\" did nothing to restore cooling. By Sunday (11/09/25), the lack of climate control led to a discovery of extensive, visible mold growth inside the vents. My entire party suffered from respiratory distress, coughing, and headaches due to the contaminated air being circulated into the room.
Management (Manager Vanessa Ravelo) admitted fault in person after viewing photographic evidence of the mold and the broken unit. She acknowledged the room was unfit for guests and maintenance had failed. However, despite a verbal promise of full compensation made on Sunday afternoon in front of witnesses, the hotel has failed to process the refund.
Check the public records: this hotel is unaccredited and has a history of mold and sanitation complaints. Do not risk your health or your money here.

Partner

6/10

Pleasant

13 Jan 2026

Steven

Conducted fire alarm tests through much of the day

Business_and_leisure Family

10/10

Exceptional

13 Jan 2026

Kristin

Perfect stay

10/10

Exceptional

12 Jan 2026

Mylene

Resto un peu cher pour la qualité et la quantité…

Leisure Partner

6/10

Pleasant

10 Jan 2026

Rubin

Had fire alarm at 2am staff was unprepared and we needed to stay up all night

Business_and_leisure Partner

10/10

Exceptional

09 Jan 2026

Andre

Great hotel for family and friends , clean room , hot tub , nice polls , easy parking , beautiful beach I high recommend it .

Leisure Friends

6/10

Pleasant

08 Jan 2026

ESTHER

Great experience. Room was clean. The security guard was not very forthcoming and quite nasty....

Leisure Friends

10/10

Exceptional

06 Jan 2026

Meggan

Excellent

10/10

Exceptional

06 Jan 2026

Malya

An amazing experience, in every aspect!

Leisure Family

8/10

Excellent

06 Jan 2026

Toby

Rooms were very large and clean.

Self

2/10

Poor

05 Jan 2026

kelly

When we checked in we were told we could not get an upgrade. We received a room where the king bed was basically in the elevator shaft. All night sounded luke a freight train. I tried to ask for help at the front desk everyday 2xs a day and the promised someone would call me. Not one call. The refrigerator was standing on 2 legs, the sinks dont drain. The hose keeping was very nice. But front desk staff was very rude and dismissive. Not happy. We stayed 4 nights with no help.

Leisure Family

8/10

Excellent

04 Jan 2026

Jacqueline

Food was not good and extremely expensive
Not enough chairs at the beach for guests
otherwise rooms were very clean and staff was nice

Friends_and_family Family

10/10

Exceptional

03 Jan 2026

Gregory

Valet was a bit busy during peak times but this is common at many hotels-- same true of elevator service--otherwise, excellent hotel and clean--

Leisure Partner

10/10

Exceptional

02 Jan 2026

Adriana

Nice hotel!…. Friendly staff, great amenities, relaxed atmosphere, felt like being at home. The room was sparkly clean, the bed super comfortable. Definitely a come back for us!

Sadly, Florida is a horrible state, the abuse of charging taxes over taxes + more taxes. They are killers for hotels and the people who enjoy hotel stays.

4/10

Poor

30 Dec 2025

Diana

They gave me a wheelchair accessible room that i did not want. Therefore shower head was low, there was a hill in the room that was annoying ( for wheelchair). Inefficient replacement of towels and tissues. Missing a bath mat one day. No robes.

Friends_and_family Friends

10/10

Exceptional

30 Dec 2025

Arlenes

Hotel was really nice and clean. Had an amazing experience with my family.

Leisure Family_with_children

10/10

Exceptional

28 Dec 2025

Joseph

Very nice hotel, great location, nicely furnished, very friendly and professional staff, and most importantly beautiful pool and Beach area. I will definitely be back. Thank you for a great stay.

Leisure Self

10/10

Exceptional

28 Dec 2025

Chris

Everything was beautiful and very well maintained! The staff was extremely friendly and helpful.! We will definitely be staying here again in the future, hopefully with a beach front balcony room next time!

Leisure Partner

10/10

Exceptional

26 Dec 2025

Andre

Check-in was very quick and efficient, the room was super clean, the bed was comfortable, and the neighborhood nice.

Leisure Partner

10/10

Exceptional

24 Dec 2025

chaya

Yes they were great