Name: Best Western Plus Atlantic Beach Resort
Address: 4101 Collins Avenue, Miami Beach, 33140, US

Best Western Plus Atlantic Beach Resort

Miami Area - FL · United States

100 reviews shown

8/10

Excellent

21 Jul 2026

Scott

Very nice

10/10

Exceptional

20 Jul 2026

Baiysh

Clan and courteous

10/10

Exceptional

18 Jul 2026

Philip

Great beach front hotel. Clean and safe. Friendly, helpful staff.

Self

8/10

Excellent

18 Jul 2026

Yuriy

Beach view are amazing especially if your room facing ocean. Hotel need some fixing. Just keep in mind this hotel located in busy area and parking at the property impossible - always sold out.

Family_with_children

2/10

Poor

18 Jul 2026

Zelbin

Los cosa del ballo bola reemplazan como el champú jabón

Ya estando en hotel use una

6/10

Pleasant

18 Jul 2026

Osmany

Estuvo bien

Friends

10/10

Exceptional

18 Jul 2026

Anatoli

Really Great place to stay.

6/10

Pleasant

17 Jul 2026

Darnell

Here’s a polished version of your review:

The hotel is in a prime location, but it could definitely use some remodeling and updating. The carpets are worn, and there was visible mold in the bathroom, which was disappointing.

My biggest issue was with my room assignment. I booked and paid approximately $200 more for a corner balcony room, but I was given an oceanfront room instead. When I spoke with the manager on duty, she insisted that both room types were the same. If that’s the case, why is there such a significant price difference between the two room categories?

I specifically selected and paid extra for the corner balcony experience, and I did not receive what I reserved. I expected the hotel to either honor my reservation or provide appropriate compensation for the difference. Overall, the location is excellent, but the condition of the property and the handling of this issue left me disappointed.

2/10

Poor

17 Jul 2026

Jasmine

found a roach crawling in the bathroom. Reported it to management with pics & video. She offers to give me my 72$ parking fee back which parking had nothing to do with the room. Then she goes to say the next guest didn't have a problem. I told her every guest have different experiences, but we all know if one roach is present then more is around

Partner

4/10

Poor

17 Jul 2026

Katelyn

The room was not clean at all. There were stains in the walls, crusty stuff on the blinds. If you’re someone who pays attention to detail when it comes to cleanliness I wouldn’t recommend this hotel

Partner

4/10

Poor

17 Jul 2026

Annette

Staff was very rude and not helpful at all. Also pool closes early. To eat is hard to keep up with schedule certain hours in the restaurant and certain hours in the bar pool. The bar closes early.

Family_with_children

6/10

Pleasant

17 Jul 2026

Irania

It’s how okay

Family

10/10

Exceptional

16 Jul 2026

Lashae

Will def book again

Partner

6/10

Pleasant

16 Jul 2026

Deon

Clean room

2/10

Poor

16 Jul 2026

Christie

The staff were not helpful at all and the parking was terrible. Assigned spots that your vehicle could not fit in. The bed was extremely hard and not comfortable. My shower still had hair from previous guests in it and the bathroom is extra tiny.

Partner

8/10

Excellent

13 Jul 2026

Aaro

Our 4th stay here. Easy access lots nearby. Always a great getaway

Partner

10/10

Exceptional

13 Jul 2026

Solomon

Good approaching.and easy to use the beaches...

Family_with_children

6/10

Pleasant

12 Jul 2026

Kaveh

Good for a night or two if you’re on a budget, or if you’re staying the night before a cruise. Good location on beach but absolutely would not recommend for a full vacation stay. We paid for a king size bed balcony room on Expedia. Upon registration they stated the roof caved in on our booked room so they needed to put us in a two full bed balcony room. The pool is small, the balcony door was stuck and hard to open, coffee maker in room didn’t work. Breakfast buffet was not worth paying for.

Partner

8/10

Excellent

12 Jul 2026

Ximena

Old hotel, clean, nice staff

10/10

Exceptional

12 Jul 2026

Fashionett

Room was much bigger and spacious than what I expected. Slept a party of 5 very comfortably.

Family_with_children

10/10

Exceptional

12 Jul 2026

Alexandra

CVS is right next to it including other restaurants. Best part is the beach right behind.

Partner

2/10

Poor

12 Jul 2026

Cristanina

Been calling a couple of times to confirm my reservation coz we will be late a couple of hours because of delayed flight because of the weather. I couldnt reached them. And when I got a chance they canceled my reservation. So I need to do reservation again but this time not on their hotel anymore. Last minute I had to do another reservation. I do understand their policy but if they only were attentive with the calls in their front desk it might be great. Hotel should be 24/7 available in the front desk when this things happen but they werent. But thankfully rejection is redirection. I got a good deal in my new reservation and it was a good spot for 4th of July.

8/10

Excellent

11 Jul 2026

Christeen

Great beach. Close to restaurants.

Family_with_children

4/10

Poor

11 Jul 2026

Anthony

Old property, had to take cold showers because there was no hot water, toilet didn’t flush very well. Room was clean but building is very old, outdated and in need of updates. Not worth the money we paid.

Family_with_children

10/10

Exceptional

11 Jul 2026

Laura

Great location right on the beach and appreciated the included beach chairs and towels! We got there really early after disembarking a cruise and hotel staff were very accommodating and got us into a room within an hour and gave us beach and pool access while we waited as well as stored our luggage. They also allowed us a later check out and stored our luggage while we had time before heading to the airport. We appreciated that there was a gym as well.

Family_with_children

10/10

Exceptional

11 Jul 2026

Guillermo A

Para mí todo estuvo bien.

Family

10/10

Exceptional

11 Jul 2026

Claudia

La habitación estuvo bien limpia, teníamos cafetera. La nevera si estaba vacía
Gracias

Family_with_children

6/10

Pleasant

10 Jul 2026

Warkita

Cleaning service seems to have a meeting early each morning. Loud! Service desk representatives were not helpful and wasn’t present in the evenings. Beach view was wonderful!

Family

8/10

Excellent

08 Jul 2026

Michelson

The parking garage is horrible

Partner

10/10

Exceptional

06 Jul 2026

Nairobis

Clean room

Family_with_children

4/10

Poor

06 Jul 2026

Lauren

We booked a room for 4 people. There were 3 towels and 2 washcloths in the bathroom. The shower drain was clogged and left us standing in about 2-3 inches of water while we showered. There was no conditioner on the conditioner container. We went to the beach, we were given 1 beach towel for 4 people. We went to the pool and there were no towels available. We asked the front desk for towels. They paged housekeeping to bring our towels. The towels were damp, not even dry. The staff barely spoke. Bare minimum communication. Our room wasn’t ready, so we asked if they could hold our bags til check in. Bags were put in an unlocked room with nothing labeling our luggage as ours. When I asked how it was monitored to ensure people’s belongings weren’t stolen, their response was “there’s a camera in the room”. The pool area was not very clean. The walls were paper thin. We could hear the tv from the rooms next door louder than our own. Kids running up and down the hallway all hours of the night. There were dogs barking throughout the night and we didn’t see anywhere that said this was a pet friendly hotel. Overall I would not recommend staying at this hotel! The pictures online are very deceiving.

Family_with_children

4/10

Poor

06 Jul 2026

Verified traveler

Hello,

The Staff was very helpful, professional and did a good job with our reservation due to our room was not what we expected, The Staff really accommodated us with a better room.

Partner

10/10

Exceptional

06 Jul 2026

Lorena

I have a nice weekend, the room AC was the only problem but despite that everything was ok!!!

Partner

4/10

Poor

05 Jul 2026

Jamie

Don’t even bother paying 45$ a night for parking! Just park!!! I paid $200 to park for 4 nights and my paid parking spot was often taken by another car that had no tag and the hotel did absolutely nothing about it!!!! Then the little security guard that refused to speak to me because I did not speak Spanish was very rude and could care less. When my husband spoke to him on Spanish he turned his back and said not his problem then began to tell another guest just done an open spot and park there nothing is reserved here! The hotel reused to reimburse my paid parking spot even though it was often taken. The hotel has a very strong scent that causes headaches! The staff is often. Or at the desk! Location is the best part about the hotel!

Family_with_children

4/10

Poor

05 Jul 2026

Ivonne

Air didn’t work properly. It was hot at all times. Not only in the room it was the complete hotel. Expected better from best western.

Friends

6/10

Pleasant

05 Jul 2026

Jonathan

It's a place to stay, Parking sucks. Public parking is expensive. We didn't spend much time on the property and used it as just a place to sleep for the night.

Really nice location and building. Staff was helpful.

Partner

6/10

Pleasant

04 Jul 2026

Thalia

It was okay. Great views .

Family

6/10

Pleasant

04 Jul 2026

Cindy

We had to change rooms- safe was broken, tv inoperable, tried to call front desk but phone wasn’t working. There was a puddle of water at the door where the AC was dripping. They upgraded us to an ocean view room. This is not the hotel’s fault, but I wish we had known about the expanse of sargassum seaweed at the ocean. Disgusting!!

Partner

8/10

Excellent

02 Jul 2026

Kannique

Make sure is you want an ocean front hotel to look right out at the ocean you select ocean front. If you select ocean view you will not get ocean front. You will get a side or partial view of the ocean.

Family_with_children

8/10

Excellent

02 Jul 2026

Andrew

It right on the beach small pool but nice the pool staff was fantastic very helpful friendly

Self

2/10

Poor

30 Jun 2026

John

I liked that the beach is just a few feet away but my bad experience was that when I opened the curtains on the balcony door which was hard to open was that I saw people in the pool right in front of my face. I didn’t ask for pool view I asked for an ocean front room with a king size bed and if a king size room didn’t have a clear view of ocean that I would have taken a queen bed or 2 queen beds whatever had just the ocean view. I pretty sure the higher floors had a better view if just the ocean. The ocean beach was very nice the person helped us with towels and chairs and umbrella. I was pretty upset that I couldn’t sit on my balcony to watch the ocean because I had people looking at me from the pool and I looking at them Couldn’t enjoy it didn’t sit on the balcony. You can just imagine what I felt when I opened those curtains.

Partner

2/10

Poor

30 Jun 2026

Zaquialah

Terrible do not stay !!!! Very dirty

Friends_and_family Friends

6/10

Pleasant

29 Jun 2026

Cheeneka

It ok

Family_with_children

8/10

Excellent

28 Jun 2026

Bryan

You cannot park here; assume they don't have parking! The little bit of parking they do have is essentially nonfunctional. God help you if you try to park anything bigger than a smart car. Everything else was just fine nothing stood out as good or bad, location is probably the highpoint.

Family_with_children

10/10

Exceptional

28 Jun 2026

Erika

Very satisfied

10/10

Exceptional

28 Jun 2026

Gursewak

The staff gave us ideas on where to travel in a paper packet. The beach view was great. Everyone was very friendly and nice.

Family_with_children

2/10

Poor

25 Jun 2026

Hilary

Visiting from Cali, and I would not stay here again, look at the surrounding resorts instead I wish I did. Parking was terrible, we had a BMW and they gave us a compact spot next to construction. Complained multiple times about it and finally on the third night got a new spot. Kids were running throught the halls at all hours of the night our whole stay, the room bathroom had no fan or warm water (barely warm), and getting towels felt like a chore. Plus the room we had for ocean view was a joke. The ONLY two nice things was the CVS market right across the street and the beach was right behind the hotel. But still would not recommend.

Family_with_children

8/10

Excellent

25 Jun 2026

Noemi

The beach view was amazing

Friends

6/10

Pleasant

25 Jun 2026

Nitin

This property is close to beach and there is ocean view available partly. However, the property itself such as rooms are terrible. The rooms and interiors are age old.

Family_with_children

6/10

Pleasant

24 Jun 2026

Brandon

While our room was spacious, AC super cold, our balcony absolutely was atrocious ..with no view though some rooms had better views.
Restaurant and bar only open for part of the hours advertised. A 24/7 CVS next door which was nice, several interesting individuals outside.
Security roamed inside which was nice. Definitely wasn’t worth the cost, and my biggest complaint is..the rock hard beds we had in our room. Unfortunately though we may of just came during World Cup pricing , which I didn’t intend to do.
Pool area was decent, clean and kids enjoyed it.
Bar staff was nice, and check in was easy.

Friends_and_family Family

8/10

Excellent

24 Jun 2026

Carlos

Muy viejo el hotel

Family

6/10

Pleasant

23 Jun 2026

Tasha

The pictures were not the same hotel is old looking bath tub water didn’t go down Ac Was not cold pool in the shaded area bar closed at 5pm on Saturday will not stay again

Partner

6/10

Pleasant

22 Jun 2026

Thaiyana Liset

La ubicación del hotel es buena y el personal fue amable. Algo que sí me gustó fue que limpiaron la habitación todos los días y mantuvieron el cuarto ordenado durante toda nuestra estancia.Sin embargo, considero que la calidad del hotel es regular para el precio que se paga. Lo peor de nuestra experiencia fueron las alarmas de incendio: sonaron durante dos días diferentes y el segundo día se activaron varias veces, especialmente durante la noche, lo que nos dificultó descansar y dormir bien.En general, fue una estancia aceptable, pero creo que el hotel necesita mejorar algunos aspectos para que la experiencia esté más acorde con el precio.

Family_with_children

10/10

Exceptional

21 Jun 2026

Karla

Excellent location! Super close to the beach and other places. The restaurant wasn’t operating which was a bit disappointing but not a big deal.

Family_with_children

8/10

Excellent

19 Jun 2026

NOEL

Hubo un aviso de fuego o desalojo el jueves a las 5:30 am y no hubo orientación de desalojo luego de una hora de entrar el ruido de la alarma duró por 3 horas adicionales. Super deprimido

Partner

6/10

Pleasant

18 Jun 2026

Jessica

The pool is vary small , smelt like weed, people ran threw the halls all night , unattractive stuff, you have to pay for parking that is not attached to the building, we did not get a ocean view even tho we pad extra, there were roaches around the building. Would not stat her again dont waste the money.

Family

6/10

Pleasant

18 Jun 2026

Eddie

Old property. Water was shut off during our stay (6 day family stay) for part of the day and ongoing work in lobby restroom related to plumbing (water leaking out on floor in front of restroom).
Housekeeping left vacuum cleaner in the hallway overnight which just seemed odd. When I asked a basic question of front desk staff, they either were not fluent in English or had to find other staff to get an answer (seemed new or inexperienced).
Hotel was ~ $200 per night plus $45 for onsite parking (parking space was not available on our 1st night's stay).
The positives: on the beach, included beach loungers with umbrella, included morning coffee in lobby.
Great customer service in South Florida seems lacking and this hotel seems pretty much in line with that.
Stayed here a few times in the past but think I'm moving on next time I'm in Miami Beach.

Family

2/10

Poor

17 Jun 2026

Brittany

Overall wasn’t a pleasant experience. From start to finish you can tell this operation doesn’t prioritize guest experience nor it doesn’t seem to be maintained well.

Family

2/10

Poor

17 Jun 2026

Don

Property was dirty, smelly, toliet was broken, coffee machine did not work. I do not advice anyone to stay here!

Friends

10/10

Exceptional

17 Jun 2026

Elizabeth

Hotel was good the only problem was the A/C. Not working properly we have to rooms both with temperature of 81 degrees not acceptable

Family

8/10

Excellent

16 Jun 2026

Cynthia

Rooms were cleaned daily. I booked and paid for 2 beach view rooms a month prior to our arrival: we did not get beach view rooms. Our room keys continously stop working. Janet @ the front desk was very nice and so was the tour concierge.
The location is great and we felt safe.

Family_with_children

6/10

Pleasant

16 Jun 2026

Felicia

We could not see from my balcony because we had a big fan like object that was blocking The view. They had breakfast but it was too expensive to eat in the dining room

Family

2/10

Poor

15 Jun 2026

Beach views

Family_with_children

8/10

Excellent

14 Jun 2026

Whittney

Great stay! Small parking lot.

Partner

2/10

Poor

13 Jun 2026

Leslie

The staff was rude, during check in she was talking on the phone with her air pods in and giving minimal information.
Towels were NEVER available, they had us come back 3 separate times to ask for towels and kept telling us to come back in 30 min, we eventually just bought towels across the street. The hotel smells like MOLD… the ac blows cold STINKY air… it was just not a good experience for us.

Friends

6/10

Pleasant

13 Jun 2026

kelsey

It’s a nice place to sleep that’s right on the beach.

Friends_and_family Family

10/10

Exceptional

13 Jun 2026

Isela

I like it because it was with beach view, room was great and very clean, andstaff very attentive. I have ammeneties that were really cool like have beach chairs and umbrella. I really like it and recommend it. Last thing but not least important, the resort charges 45 dollars per day for parking. Something that the resort should provide.

Family_with_children

8/10

Excellent

13 Jun 2026

Consorcia

The staff

Family_with_children

6/10

Pleasant

13 Jun 2026

Daniel

Location was great, especially for the price. Staff was very poor and made us feel like we were an inconvenience to them.

Friends_and_family Family

10/10

Exceptional

12 Jun 2026

Roniesha

I love this hotel and the balcony view of the beach is just amazing. the wrap around balcony is the best room.

Partner

8/10

Excellent

11 Jun 2026

Angela Alena

Staff was cool.. but pool was very small, had to pay 25.00 a day to park in a parking garage that I could barely fit in… food was ok.. bathrooms could’ve been a bit more decent

Business

10/10

Exceptional

11 Jun 2026

Hesham

Fantastic hotel wright on the beach

Family_with_children

6/10

Pleasant

09 Jun 2026

meijin

一般

Friends

10/10

Exceptional

09 Jun 2026

Juan

Un placer y gusto ver tenido una estancia y placentera es ese hotel

10/10

Exceptional

08 Jun 2026

Jennifer

Good

2/10

Poor

07 Jun 2026

Ashok

Carpet of room and hallway terrible dirty. I told staff as room was not ocean facing which I book. Staff told me talk to Expedia as I book through Expedia complaint to them now you can judge how good staff is there

Friends

10/10

Exceptional

07 Jun 2026

Danny

Perfect in Miami Beach for food and water front

8/10

Excellent

07 Jun 2026

Steffany

La cercanía a la playa y la facilidad de tener sombrillas y sillas de playa es algo que valoro. Sin duda regresaré.

Family_with_children

10/10

Exceptional

06 Jun 2026

David

located on the beach

Family

6/10

Pleasant

03 Jun 2026

Julie

Once they found me in the system check in was smooth. I had an amazing view oceanfront with balcony. I would have liked a microwave in the room for my hot tea, especially after traveling so long, getting in late. The restaurant only serves breakfast. I would have liked to of ordered room service. I was upset that my beach chair and umbrella was taken away at 5:30 the next day. I had a six hour tour and wanted to then relax on the beach. The attendant pack up very loudly too. My stay was good for the short time there.

Self

4/10

Poor

03 Jun 2026

Kelly

The location was great; the room was decently clean. The room did have a very musty/moldy smell. The AC wasn't either working well. To sum it up it was we didn't have the best experience and probably wouldn't use this hotel again

6/10

Pleasant

03 Jun 2026

michael

The ac was broken for the duration of our stay our room never got colder than 74

Partner

10/10

Exceptional

03 Jun 2026

Kaci Leighanne

This was a trip with my daughter. We had an amazing time here. The place is old but they have done a lot of work to make it not seem old. The location is perfect the pool and set up around the

4/10

Poor

02 Jun 2026

Dave

This was undoubtedly the worst. Best Western I've ever stayed in. The view was horrible. We looked out a rooftop. Couldn't Harley even see the ocean unless we hung out over the balcony. A serious tripping hazard going out into the balcony. Can't even believe that it would have passed code. Mold and mildew all over the bathrooms. They wouldn't trade us rooms after we checked in saying that they couldn't guarantee a suite which we had. See photos.

Family

6/10

Pleasant

01 Jun 2026

Elyonel

Need more parking lot.

Partner

4/10

Poor

31 May 2026

yaimara

Beach view is good

Family

2/10

Poor

31 May 2026

Gina

They ran out of bath towels and the front desk people barely spoke English. They had a group of 150 girls show up for check in at the same time and obviously couldn’t handle the volume because it inconvenienced all their other guest. Staff were rude. Pool area was not maintained well. Beach towels looked like they were from Walmart. The walls are also paper thin.

Friends

6/10

Pleasant

31 May 2026

jeanfranco

Buscar otra opción los aires no sirven, la piscina cerrada , 90 dólares 2 días de estacionamiento

Family_with_children

6/10

Pleasant

30 May 2026

Jimmy

Excellent location and friendly staff. Only complaint would be outdated rooms. Very old carpet and furniture

Family_with_children

2/10

Poor

29 May 2026

Calvin

My room was too hot to the point that I had to get another hotel for the rest of my trip

10/10

Exceptional

28 May 2026

Yoanny

Magnífico

Family_with_children

10/10

Exceptional

28 May 2026

Nancy

Good clean room but people are loud in the lobby

8/10

Excellent

27 May 2026

Tiffany

The hotel overall was really nice and clean. The staff were very helpful as well. The breakfast was hot and delicious…. Serving sizes exceeded what I was expecting. The restaurant and bar food were good as well. The room was spacious, clean, and had a great view. The only thing I would say that was a concern was the hallways and elevators. They should be deep cleaned because they were a bit smelly like it needed to be replaced. Parking was iffy but parking garage not far from building, $25 a day I think. Perfect area for kids and family… not too busy on this end of the street.

Family

2/10

Poor

27 May 2026

TaLisha

This hotel overcharges for the quality they provide. The entire hotel is humid and muggy upon entry. The staff barely spoke English. My room stayed on 76 despite the air being on 65 and they claim all the rooms felt like that because it’s hot outside. The halls smell of urine and mold. The pool is filthy. The beds are firm. Only plus is some of the views from the oceanfront rooms. Breakfast not worth it either. DO NOT RECOMMEND.

Friends_and_family Friends

6/10

Pleasant

27 May 2026

Olga L

The hotel was ok but the carpet is old and in general everything needs an upgrade,the staff was really good,the restaurant it’s not good at all

Family_with_children

2/10

Poor

27 May 2026

Crystal

There was a leakage in our room and dirty water was all over the walls and carpet. They wanted us to wait 6 hours for a new room and then their AC went out in the whole hotel.
Thankfully we were able to get a refund but it was honestly a pretty bad experience

Partner

10/10

Exceptional

26 May 2026

Damonte

Good place to stay

Self

8/10

Excellent

23 May 2026

Ben

Great hotel that is cheap and has a perfect location for the few days we stayed there prior to the cruise. I would recommend this place as an inexpensive hotel close to the beach and restaurants, prior to heading to the Port on a cruise. We will be staying there again for our next cruise!

Family_with_children

10/10

Exceptional

23 May 2026

Isalee

Great stay for the price walking distance to beach and a few restaurants I will be back

Self

8/10

Excellent

22 May 2026

Lavonne

Beach Access & Pool Amenities Were Perfect!!