Name: Fontainebleau Miami Beach Private Luxury Suites
Address: 4401 Collins Ave, Miami Beach, 33140, US

6/10

Pleasant

21 Apr 2026

Alexandra

Room was very dated, shower handle was coming off, door was damaged the pull out mattress was terrible no one could sleep on it. Was nothing in the kitchen in terms of glassware and the hotel charged to bring more to the room. Cleaning services were not included which I've never heard of in a hotel before. Definitely would not recommend especially in South Beach where there are so many more stunning hotels at the same price point.

Friends

10/10

Exceptional

27 Mar 2026

John

The room was spacious and clean.

Self

8/10

Excellent

08 Feb 2026

henry

yes

4/10

Poor

24 Dec 2025

Bradley

Just wanted to explain to anyone else exactly what they can expect. We felt like we were tricked thinking we were renting a hotel room with all the expected hotel amenities like house cleaning but it's more of an airbnb-style rental. I was constantly told by the resort that if I had any concerns to talk to the \"owner\" of my room, and here I thought I had rented a hotel. We wanted a hotel-style situation with house cleaning and re-stocking of supplies, but that wasn't available to us unless we wanted to pay $100 per cleaning and reserve it 24 hours ahead.

We arrived and there was one roll of toilet paper, three towels (for 6 guests for 5 days). They were rude when we asked to bring us more toilet paper and towels. Airbnb style rentals are fine but they usually stock you with plenty of supplies. This place has a kitchen but with no soap, no sponges, no towels, no means for us to clean ourselves. There was nowhere for us to take out our own trash. The hall had a trash shoot, but it was locked, for owners only.

Aside from all that, tv and phone didn't work (had to get maintenance to fix). We also found out half way through the trip the fridge only cools to about 55 deg so the food we bought was rotting after three days. TV in bathroom also broken btw, discovered that on the last day.

The resort itself is nice, we just felt a little scammed in that we went to \"hotels.com\" to get a hotel with hotel-style amenities, not a \"do it yourself\" style rental with no supplies.

Friends_and_family Family

6/10

Pleasant

18 Nov 2025

Taylor

I only choose this hotel because it’s convenient for Miami’s best nightclub and we were celebrating my birthday there. For 6 people staying in one room, we were left with one roll of toilet paper for 4 days. We called the front desk to ask for waters, and they told us they couldn’t accommodate us. That we’d have to leave the property to go buy some or order it from uber eats. They couldn’t even sell us some or give us complimentary water at the front desk? I thought the customer service here was terrible.

6/10

Pleasant

02 Nov 2025

Sean

Room w

10/10

Exceptional

29 Sep 2025

Deanna Bridget

We had a building in front of us that I was not aware we would have. Do the view was a little bit bad, but was not terrible at the same time. One other thing was the main pool was closed for repair. Wish we would have known prior.

Leisure Partner

4/10

Poor

27 Aug 2025

Jean herve

We found dirty pillow cover on our bed
We couldn’t sleep at night because of a weird noise coming from the refrigerator and the refrigerator did not work we had to throw away all the foods that we brought for 4 days
We sent an email with attached video of the noise but they keep giving us the runaround
The tub was dirty we had to wait for them to send housekeeper to clean it
The hair dryer stopped working
Adding to that someone from the cleaning staff was banging at the door around 9:30 am to kick us out when my check out was at 11am

Leisure Partner

8/10

Excellent

30 May 2025

Ekaterina

We had a great time at the hotel. Beautiful location, great amenities, etc. I had my 3 small kids with me, they had fun. Only reason for 4 stars is the issue we had with mini-bar charges: apparently, every time you wiggle something at the mini-bar shelf (like a gummy bear jar) they charge you. And I am not talking the fridge, I am talking a shelf! Any slight movement equals a charge. So, needless to say, we didnt eat anything from that mini-bar, yet got all the charges. I think it is very petty for a hotel of this price level. Your guests already pay a lot and spend oodles of money at the restaurants, by the pool, etc. No need to use such silly scam techniques to get a bit more out of your guest here and there. And please open the kids playground! Our kids had a blast because they played with my friends' kids. They would be bored if it was just them I think.

Leisure Family_with_children

2/10

Poor

06 May 2025

Gabriele

DO NOT BOOK. This property is privately owned and operated. Managed by a company called Ero Rentals. STAY AWAY. The washroom was absolutely disgusting. Full of rust, black mold, and mildew. There wasn’t much the hotel could do because it wasn’t booked with them. The rental company was a nightmare to deal with. Didn’t use the shower once all week. Absolutely disgusting.

4/10

Poor

01 May 2025

David

The property was nice but the service was terrible.

Leisure Family_with_children

4/10

Poor

19 Apr 2025

Catherine

Really disappointed in the pool area as people left trash throughout the day- including baby dirty diapers under the lawn chairs, plastic empty cups, food and utensils. Kids were unattended by parents in large groups- boys playing unsafe in the kiddie pool and other pool area. Opted out of the daily cleaning fee as this was an extra $190. Our room as clean and bathroom was nice and large. Wish there were more storage for clothes. For the amount of $ that we paid, I expected more and was super disappointed.

Leisure Family

8/10

Excellent

16 Apr 2025

Alana

I had a wonderful stay at the Fontainbleau. However there were some issues with the elevators in my tower being down which was very time consuming. But aside from this I would definitely recommend the property. Safe, clean, and very fun. It's a wonderful location that also has lots of dining options and a lively atmosphere.

Leisure Family

2/10

Poor

09 Apr 2025

mersedeh

We got there the room was cancelled with no explanation so we were stranded

Family

2/10

Poor

09 Apr 2025

mersedeh

When I got there, they cancel our reservation. The seller never contacted us and was cancelled with no reason so we will stranded.

2/10

Poor

08 Apr 2025

mersedeh

When we got to the hotel it was no room for us. They cancelled that with no reason so we were stranded in Florida looking for another hotel.

10/10

Exceptional

31 Jan 2025

simon

Everything is perfect, no issue at all!

Leisure Self

10/10

Exceptional

12 Jan 2025

Nancy

Beautiful property right on the beach and within walking distance to South Beach

Leisure Partner

10/10

Exceptional

14 Jul 2024

Antoine

Super luxury and nice… expensive but worth your money being spent

Leisure Family_with_children

10/10

Exceptional

21 Jun 2024

Kathleen

Great Family Vacation Spot

Great place to stay for a family vacation! Room was perfect with the kitchenette and there was so much to do on the property!

Friends_and_family Family

8/10

Excellent

15 Feb 2024

Brandon A

There was a cleaning fee, which I was not aware of. I only stayed one night. The fee was half of what I paid for the room.

Leisure Partner

10/10

Exceptional

15 Nov 2023

Mallory

Beautiful large room with big tv and large balcony

Leisure Partner

6/10

Pleasant

12 Aug 2023

Jessalynna

The resort itself is very nice, lots of amenities and beach access. The specific room we got however gave us problems the whole time and since it was a privately owned room, the hotel was limited on how they could help or compensate us. The toilet didn’t work the whole time despite multiple requests and “repairs”, outlet by the bed didn’t work and the sitting area lamp didn’t work. This room was too expensive to have those problems, very disappointed. I will not get a privately owned room next time.

Leisure Family

8/10

Excellent

02 Aug 2023

Kali

The room was very clean with an amazing view. The amenities were exceptional. Specifically the pool area. Had to wait one extra hour for staff to clean room before check-in.

Self

10/10

Exceptional

16 Jul 2023

Verified traveler

The hype is real! 😎

Everything was great!!

10/10

Exceptional

13 Jun 2023

BENEDICT

The ambience, pool and beach ⛱️ 😎 😍 experience the best ever.

Family

10/10

Exceptional

26 Apr 2023

Sait

It is definitely worth visiting beautiful restaurants and food is amazing especially the morning bakery place best croissants never tried them and they can beat any croissant bakeries

Overall great place to stay and very memorable

Business_and_leisure Friends

10/10

Exceptional

17 Apr 2023

Fatmir

Everything was perfect except the parking staff. It is my second time visiting this property and thanks to the parking people I might never visit again! Your car is late, they overcharge and of course you pay cash with no receipt….

Business Partner

10/10

Exceptional

06 Apr 2023

Veronica

1st time staying at the Fontainebleau definitely will go back soon. Loved it!!

Leisure Family

10/10

Exceptional

21 Jan 2023

Kandice

Beautiful property. Very expensive.

Leisure

6/10

Pleasant

23 Jul 2021

Verified traveler

Arrive to hotel at 6:00 and room was still not ready. Certain crowds were noisy
Not so classy and prestigious any longer…

Leisure Family

6/10

Pleasant

14 Jul 2021

Verified traveler

I have stayed here in the past and had better experiences. The check in took forever, the room was not impressive for the price (have lived and worked in the region so know what’s fair for Miami) wouldn’t stay again.

Leisure Friends

6/10

Pleasant

22 Jun 2021

Verified traveler

The property was not advertised correctly. It advertised ocean view but it was partial ocean view. It also advertised a pull out bed but the couch in the room was not pull out. We had to call a few times to get someone on the phone for room service and valet.

Business_and_leisure Friends

10/10

Exceptional

06 May 2021

Verified traveler

Everything was very nice and clean

Leisure Family_with_children

2/10

Poor

06 May 2021

Joseph

Horrible experience

Horrible experience... valet damaged my vehicle and then tried to say it was there already... room service added an extra $100 tip to my card for breakfast when i left A $10 tip! No seating at the pool unless your there at 5am or after 2pm! Ac was crap in the room and the fridge didn’t even keep anything cold! I will never stay here again and never recommend this place!

Partner

4/10

Poor

01 Dec 2019

Out&about

Room in Tresor tower was old dirty and unclean, had to call facilities for lights not working, room wasn’t cleaned for four days. Food in pizza pasta was awful, Le cote and Vida were good. Pools were lovely just too loud R&B that was not appropriate for small children. Was a mix between clubbing destination and family. Adults drinking and smoking in the pools is not appropriate as a family destination, make it one or the other. We left early from the pool each day as adult behaviour and language drinking and smoking was not on .

Leisure Family

10/10

Exceptional

16 Nov 2019

Verified traveler

My stay had a bit of a rough start but turned out to be a great one apon arrival the room was not ready which was understandable to me yet the staff had no idea why this would be the case ( not a bad thing) they multiple individuals that help with my check in were great and very nice made me fill very welcome unfortunately once i got in the room i found what i believe to be why the room wasnt ready the ceiling in the bathroom area had some surface mold the computer in the room had been unplugged the pillow cover had some type of orange stain on it just seem to have been quickly cleared instead of cleaned for the next guest me other than that this place was better than good beyond great even from the bag storage services to room service to input on local events to attend and places to visit the in house restaurants were beautiful and the staff there were very good at what they do the food was phenomenal Club LIV was a blast cant wait to come back next year

Friends_and_family Family

4/10

Poor

14 Oct 2019

Eva

Not family friendly. More of a friend vacation spot.

Friends_and_family Family

10/10

Exceptional

08 Oct 2019

Verified traveler

2nd time I've stayed here...wouldn't think of staying somewhere else in Miami.

Leisure Family

6/10

Pleasant

17 Jul 2023

andreas

OK,nothing more.

Room are a bit overpriced of what you get. I feel hat the price you pay is for the wrapping of the hotel with nice marmor tiles, nice public areas etc.

To far away from outside qualities like cafe/restaurants/shops etc. If you don`t want to eat at the stiff priced restaurants in the hotel, then you need taxi/Uber.

All services extra like parking, restaurants, drinks etc are high price.

Friends_and_family Family

6/10

Pleasant

06 Mar 2023

Leidy

No me gusto que era mi cumpleaños y pedí q me lo arreglaran con decoración y la bañera estaba sucia

Leisure Family

2/10

Poor

14 Mar 2020

Maria

Terrible