Name: Seacoast Suites on Miami Beach
Address: 5101 Collins Avenue, Miami Beach, 33140, US

4/10

Poor

30 Jul 2026

Selfija

The location of the place is good because it’s easy access to the beach. However this is not a hotel resort and that’s how it was listed on Expedia. It is an apartment building and there is no lobby staff available or room service 24 hours. They close at 11pm.

Also the place it’s old dirty and runs down

6/10

Pleasant

29 Jul 2026

Karen

Overall, the room was spacious and had everything we needed for the night. The downside of the hotel is that it is not a new building, with some old paint on the walls and cracks. The restaurant was not open during our visit. However, they allowed us to do a late check-out, which was a plus! Thanks to that, it made a big difference in our stay.

4/10

Poor

29 Jul 2026

Christa

My stay was disappointing. The unit is dated, with dirty, broken furniture and rusty fixtures. While the bed was comfortable and the ocean view nice, the balcony furniture was also rusted and neglected. The most frustrating issue was the management’s decision to close one of the only two elevators for cleaning during the busiest morning hours, forcing guests to endure long waits or use the stairs. I would not recommend staying here.

4/10

Poor

20 Jul 2026

Danielle

The only positive was this was right on the beach. The room was in rough shape. One of the bathrooms had a toilet seat that was falling off, The toilet ran all night (We could get it to stop eventually by jiggling the handle a bunch) and there was no drain plug for the sink. The lamp shades had holes in them and there was minimal furniture. There were four of us in a two bed room unit the slept 6 but only three chairs on the balcony. One of the chair's legs were rusting apart. The pool was not well maintained and the pool area was in rough shape. There is no shade unless you use one of there umbrellas which the sign said you had to pay to use. I had stayed here before and read the reviews and thought they had made upgrades but it seems to have gotten worse not better. I reached out to the property about the bathroom issues and they never responded. Very disappointed. I would not stay here again.

Family

8/10

Excellent

27 May 2026

aniclay

Not parking

10/10

Exceptional

25 May 2026

Shaunda

The property was clean ans the service was exceptional. My flight arrived early and they allowed my family and I check in a few hours early.

Family_with_children

4/10

Poor

18 May 2026

Tereasa

This hotel seems as if it needs new investors to update the lobby and service. They seemed understaffed. The property is in need of a remodel in the lobby and pool area. It seemed like it used to be very nice. They shut down all the water fountains and it is not maintained well. The towel service is weird. You cant get new towels unless you go all the way to the basement and hand in new towels. they give you a small laminated card for pool towel but has to be returned by 5 . If you get one the day before and don't return it until the next day. You have to keep that same dirty towel all day and they won't exchange it for a new towel. They close their pool too early at 5 pm. And take their beach chairs at 5 pm as well. I did't expect a resort to close so early.

Friends

8/10

Excellent

01 May 2026

Joshua

Room was nice and clean. Great views of the ocean and pool area. Easy access to beach. Property could use some updating. It's not a 5star resort but is very nice. I would definitely stay here again. Safe area with security. Ignore all the other bad reviews that you see and book this place!

Friends_and_family Family

4/10

Poor

23 Apr 2026

Christopher

Our recent stay was deeply disappointing, especially given the price and expectations.

While the ocean view was undeniably beautiful, that was unfortunately the only highlight of our experience. The service throughout our stay was lacking—staff were difficult to reach when we needed assistance, and management was nearly impossible to get in contact with. To make matters worse, we didn’t hear from anyone regarding our concerns until two weeks after we had already checked out, which felt far too late to be meaningful.

The room itself did not match the description we were given at the time of booking. The layout was different than advertised, making it less functional for our family of four. Additionally, the room felt outdated and was not as clean as it should have been, which was especially disappointing.

One particularly frustrating issue was the lack of basic accommodations. As a family of four, we were surprised to learn that we were expected to rent additional beach chairs just to sit together. This felt unreasonable given the already high resort fees, which did not reflect the value or amenities actually provided.

The hotel charged for everything, nickel and diming us anywhere they could. They wanted to charge for everything they possibly could. extra towels to use, baggage holding after checkout, and beach chairs.

Overall, this stay did not meet expectations in several key areas: service, accuracy, cleanliness, and value. We would not choose to stay here again.

Family_with_children

4/10

Poor

20 Apr 2026

ASMIR

Hotel was not renovated. We had a corner 2 bedroom suite 6P. The pictures were misleading and the whole place is in need of renovation. The staff was friendly and the location to the beach was great.

The other problem is their tight parking especially with big SUV's. The exit ramp is very tight and you have to watch out so you don't scrape your wheels as the exit is in a right turn.

Family

6/10

Pleasant

19 Apr 2026

Arianna

The property wasn’t bad, but it was definitely not worth the price—especially considering it wasn’t cheap. There’s a lot of potential, but for what they charge, they could and should do better.
The apartment itself is large and spacious, which is great. However, it really needs some updates. Everything feels old and worn down, which takes away from the overall experience.
It also wasn’t as clean as expected. While it didn’t appear outright dirty at first glance, it clearly wasn’t properly cleaned. There were crumbs and leftover food in the dishwasher, which was quite unpleasant. I ended up having to clean everything before using it.
It’s a shame because with a little more attention to detail and some updates, this place could easily be a 5-star stay.

Family_with_children

4/10

Poor

30 Mar 2026

Eric

Dirty rooms ,old outdated stained furniture, no communication on the amenities or about the property, staff limited English besides the front desk, beach was easy to access very close, pool furniture was in very poor condition old outdated

Family

2/10

Poor

28 Mar 2026

Yolaxys

Room was horrible bathroom furniture was half broken, sheets were smelly and dirty, not pots in the kitchen so don’t plan on doing any cooking during your stay even with a full kitchen, baby roaches were everywhere in the apartment, WORST MONEY SPENT! We had to go and het a different hotel the morning after

Family_with_children

8/10

Excellent

24 Mar 2026

Emily

Great view of ocean

Family_with_children

2/10

Poor

21 Mar 2026

Carlos

Our stay at the Seacoast was very disappointing and frustrating. We felt very misled by the images online and our room was awful. Things were old, broken and very worn down. The rug had an awful smell, stained and discolored. The staff was nice and made an attempt to change the room but there were no rooms available. We will not be staying here again and do not recommend this place to others. We tried to make a memorable trip for our kids but the condition of the room was terrible.

Family_with_children

8/10

Excellent

02 Mar 2026

Sara

The pool and the beach area was beautiful. We had a balcony but could not use it. That was disappointing. The room was not the cleanest. The furniture was not comfortable.

Friends_and_family Friends

10/10

Exceptional

01 Mar 2026

Paola

Excelente precio la vista hermosa y muy conveniente caminar a la playa

Family_with_children

2/10

Poor

27 Feb 2026

Ngan

dirtiest hotel I have ever been. the carpet was smelly, the kitchen sink doesn't drain, the bathroom was old and dirty

Family_with_children

2/10

Poor

24 Feb 2026

Isaac

My room had a roach infestation, mold in the bathroom, my handicapped son was denied handicapped access to the beach, the laundry manager was rude and harassing. I have proof of all my allegations by photo and video.

Family_with_children

2/10

Poor

23 Feb 2026

Adadberto

This place was not as expected from pictures. Place didn’t have a TV, bathroom wasn’t properly clean. Room #4E The view was def not what we picked!! Other then that pool n the distance to the beach was great that part 5 stars

2/10

Poor

22 Feb 2026

Debbie

The rooms were absolutely awful, rusty bath tub, showers were discusting., needed flip flops in the shower and tub.The picture are not represenative of the rooms at all, the carpets were stained and nasty we.were afraid tto walk on them
. Bed were super uncomfortable and the furniture looked like it came from.a flea market or Surplus store . The staff knocked on the door at 5 minutes til 10 and was beyond rude stating we had 5 minute to get out of the room or be charged another day! Front desk people.were also rude. I woul.advise people to run and never go to this property! The website is false advertising!

Family

4/10

Poor

12 Feb 2026

Jodie

The room was very old, dirty and dated. Sheets had stains on them. Photos that are on the website are definitely not Like the actual hotel. Very disappointed in the rooms.

Friends_and_family Family

2/10

Poor

06 Feb 2026

Carl

Not fit! Not even close to as advertised in the pics. Room was discussing! Stay away!

Friends_and_family Family

2/10

Poor

06 Feb 2026

Aliza

Room was not clean, cockroaches, beds were broken, personal was mean and neglected obnoxious, rude,. disrespectful Hidden fee was charged when we arrived. Nothing was telling us about extra service fee or parking when booked. Will not recommend.

Leisure Family_with_children

6/10

Pleasant

02 Feb 2026

Sal

Bare minimum of things needed to stay there comfortable. Only 1 towel per person and pillow. Only a sheet for the bed.
Resort needs some renovations....

Friends_and_family Family

2/10

Poor

29 Jan 2026

chelsea

Wouldn’t recommend first check in is at 4pm and all the amenities stop at 5pm they did waive the resort fee because of that however that makes no sense second the room had roaches third the showers was nasty

4/10

Poor

09 Jan 2026

Joshua

The beds were uncomfortable and worn down. Turn down service had to be paid for as extra. The gym was extremely old, with no ventilation, and was very dirty. A total misrepresentation from the pictures.

Business_and_leisure Family

4/10

Poor

03 Jan 2026

Ashley

The room and hallways were very dirty. The staff on site were unwilling to address issues and said we had to wait until housekeeping came the following day. There were no other rooms avaliable in the area and it was late, so we had to stay in a dirty room. As a mother, I felt terrible. When we needed clean linens, because the duvets in the closet were all dirty, and we needed new towels, the front desk sent us through a dirty run down service hall to talk to house keeping where we had to beg for enough towels for our family bc they have a towel shortage. The view was literally the only nice thing about this stay. The balcony was even filthy. The laundry room jad a door frame with a rusty door frame with metal sticking way out. The furniture was all falling apart. I have never left a negative review, and hate that this was our kids 1st experience in Miami. If we could have found another room, we would never have stayed.

Leisure Family

2/10

Poor

02 Jan 2026

Laura

They never give me my room

2/10

Poor

01 Jan 2026

Galena

The rooms were dirty and moldy, and the staff was extremely rude. They lied about checking out and tried to charge us extra. They don’t even put a blanket or a comforter on the bed they give you just a flat sheet. The pots and pans in the kitchen are dirty so you can’t use them without cleaning them.
I wouldn’t recommend this to a homeless person.

2/10

Poor

26 Dec 2025

Rosa

I spent a lot of money to stay in 7m Dec 23-25. The room was disgusting. We arrive very late and didn’t see the concerns. The next day we saw the pic below. The walls were spackled unpainted walls, mounts of dust, towels with stains, cracked tiles, unfriendly sliding glass doo, stained dirty walls. There was no dish soap, no shelves for soap or shampoo for shower. There was no coffee filter no frying pan a kitchen with minimal utensils. My husband sliced his foot on an exposed nails in the torn carpet. He is now on antibiotics due to an immediate infection. We brought this attention to the front desk and he gave us this ticket with the email to contact you. We were offered to switch a room but we were leaving the next morning. I am expecting

10/10

Exceptional

16 Dec 2025

SONIA

worth the view!! staff was amazing polite and very helpful.

Leisure Self

6/10

Pleasant

12 Dec 2025

Lisa

Rented a two bedroom. Not enough towels & washcloths for 5 people. Had to go and pick up our own items from laundry room staff!! The main bedroom does not have a TV!! The balcony door in 10N is extremely hard to open and close. The pool was not very clean and it has a lot of rust stains in the pool. The access door to the boardwalk / beach area did not lock and was open the entire stay. Not safe for guest

Friends_and_family Family

10/10

Exceptional

12 Nov 2025

Alena

Amazing hotel, beautiful and clean room. Also, it was huge. But the real thing was the view. The ocean was right in front of us. Staff speak English but prefer Spanish, which is not a big deal. We had a perfect vacation at this hotel!

Leisure Family_with_children

10/10

Exceptional

12 Nov 2025

Humberto

Excellent Service .. Very But Very Nice & Clean Apt And The View Was Amazing , No Complaints At All. Next Time I Go To Miami I’ll Stay Here Again For Sure.. I Give 10 stars !!

2/10

Poor

10 Nov 2025

Johnisha

I really wanna give the place ZERO STARS

Leisure Partner

2/10

Poor

06 Nov 2025

Jordan

Room was extremely dirty…..roaches all over the property….0/10

10/10

Exceptional

05 Nov 2025

Tyrone

We LOVE the Seacoast location, and price when staying in Miami!

Some of the bathrooms could use an update but overall a great stay.

10/10

Exceptional

01 Nov 2025

dina

great

Business_and_leisure

6/10

Pleasant

29 Oct 2025

Bernadette

Great use rooms and easy check-in/out. Was disappointed by the cleanliness- carpet’s dirty, baseboards caked in dust and found dead bugs on the floor. It was great having 3 rooms and 2 bathrooms. Balcony view of the bay was lovely.

Leisure Friends

4/10

Poor

05 Oct 2025

Bethsaida Seanna

The entire property needs to be updated

Family_with_children

4/10

Poor

24 Sep 2025

Sonya

We couldn’t get toilet tissue. We had to bring down soiled towels to get new ones. There was a roach in kitchen area. There was water coming down from upstairs unit and it maintenance an hour to come address (I have you)

Business_and_leisure

6/10

Pleasant

15 Sep 2025

Meaghan

The suite was kind of gross - dirty carpeting and bathrooms. Elevators were very slow. I was charged $40 per day for parking. Beach towels were worn and cheap. Service on the beach and pool completely shuts down at 5pm (really early). Deposit won't be returned until 3-7 days (yet was oddly able to take the money immediately). Overall, the location was wonderful but I wouldn't recommend as a place to stay.

10/10

Exceptional

04 Sep 2025

Yecenia

Great place!

Family_with_children

6/10

Pleasant

04 Sep 2025

Girlado

We had an amazing view! The room was huge and gorgeous! The one thing I couldn’t deal with was the roaches! They were everywhere in the apartment. The ice machine was not working and the shop didn’t sell ice. Also, the pool should be open a little later. The staff was amazing!

Leisure Family_with_children

8/10

Excellent

02 Sep 2025

rogelio

good and spacius rooms

Leisure Partner

2/10

Poor

27 Aug 2025

Lulzim

The property was super out dated and old. There was rust on the majority of the light fixtures on the property. The carpet areas was very dirty and old. The service was 0/10. There was no proper customer service you had to return and pick up your own sheets and towels. Had to walk them over to their laundry area. And area where a guest shouldn’t be allowed in normal settings. Had a lot of restrictions that did not make sense and were very inconvenient. Would NEVER go back to this hotel.

2/10

Poor

26 Aug 2025

Justin

The property is not what they show in the pictures.! Old hotel .! The room was smelling a lof of humidity.! The coaches were so dirty.. we payed a kit if mjney for those 4’3 per the hotel and It didn’t worthy

2/10

Poor

25 Aug 2025

Stephanie

The rental was not comfortable at all. The kitchen stunk which made the entire unit smell, the bathtub in the unit was peeling and looked awful. The shower curtains should have been changed months ago. The beds were awful and did not look welcoming at all. I would not recommend!

Leisure Family

2/10

Poor

20 Aug 2025

jagdeep

This place full of cockroaches. Stay away. Staff is aware of it and don’t want to talk to us. We wants to check our but they said no one is here to help us out.

Leisure Family

2/10

Poor

14 Aug 2025

Ramnik

Very bad experience. Rooms were dirty with dust. No one cleaned even after request. They told us to pay for cleaning separately and told us to change washroom garbage by ourselves. If we need towel then we need to take dirty onces to downstairs and get new onces. Very bad experience. We request to expedia to cancel our rest of the days and give us refund but they didn’t do anything.for future bookings we will avoid booking with expedia. They should specify all that requirements. If we knew we are not getting any room cleaning service etc then we v
Could have book some thing else. We are very disappointed. We paid so much for 4 nights. And didn’t get any credit from Expedia

Leisure Family_with_children

4/10

Poor

08 Aug 2025

yixia

Stay at this hotel 2 years ago and we enjoyed it, despite recent reviews we decided to stay here again. During check in they told me resort fees were 45.60 per night, I was aware of that and I was happy to pay in Cash. Everyone has to pay that during check in or you cant stay. Hotel is overpriced and fpr what they charge parking should be free, rooms are good size but outdated, nearly all furniture needs fixing or replacing,we took videos and pictures to have proof of everything, we had a kitchen but no kitchen accessories are supplied anymore. Pool towels have to be handed over at 5 pm and pool is open until sunset. Some staff are nice and friendly Stay with family of 5 for 5 nights,during checkout the only oustanding balance was for parking, and receptionist told me it was going to be deducted from the deposit, nothing else was oustanding. 2 days later the charge me $428.00 for parking and resort fees AGAIN, they didnt give me a receipt when I checked in so is my word against them. If you decided to stay with them make sure you ask for receipt. Plenty of hotels nearby with better services.

Leisure Family

2/10

Poor

05 Aug 2025

Tiffany

horrible

The only good thing about this hotel was the room size. There were 6 of us in a 2 bed room suite. Beds were the most uncomfortable we have ever been in. The floors in our room were so nasty our socks were black on the bottom. Customer service was awful. The people over the pool/beach towel were the worst. Towels had to be turned in by 5pm but the pool was open till dark. They would not give my 16 year old one even tho he had his little card to get one. There were only a few dozen chairs available by the pool. the others were for a cost starting at $350.00.
Do Not Recommend

Friends_and_family Family

4/10

Poor

05 Aug 2025

magdalena

Don’t even know where to start about this review. I try to look at the positive all the time but there’s nothing positive I can say about this place, the whole place needs a major renovation, rooms are dirty , carpets in bedrooms are filthy and old, the swimming pool water is dirty and extremely hot at all times, the beach towels look dirty and old . From the moment you enter this place it looks like you went back on time, from the laundry service to the doors, everything was old and dirty. Expedia needs to update pictures on how the rooms and resorts really look. There’s lots of options to stay in Miami . Avoid this place.

Leisure Family

2/10

Poor

05 Aug 2025

ohood

So bad

Unfortunately, my stay at Saecost Sweet Miami was very disappointing. The front desk staff was extremely rude and unhelpful from check-in. There’s no housekeeping, and even to change towels, you have to go down to the lobby yourself. The apartment had a nice view, but the furniture was old and damaged, the kitchen was empty, and the bathrooms were full of cockroaches. The pool area was dirty, with no nearby services. Definitely not worth the price.

Friends_and_family Family

6/10

Pleasant

28 Jul 2025

Dolores

Need towel racks and soap holder in shower. Not enough towels - Had to keep asking for towels to accommodate guests - No towels given for pool or beach so had to walk back to room wet. They closed too early - it is apparent that the hotel do not have enough staff at hotel to accommodate guests. However, the rooms are big with lovely views.

Leisure Family_with_children

6/10

Pleasant

23 Jul 2025

Kirsty

The room was a good size but unfortunately it felt a little run down. Broken kitchen tile which was sharp. Dirty towels, we exchanged them for clean ones and half of them were still dirty. Bathroom shower water pressure was very low. Swimming pool looks very tired.
Location is good, as is the private gate to the beach.

Leisure Family

10/10

Exceptional

22 Jul 2025

Trisha

Beautiful with the best view. Will go again.

Leisure Family

4/10

Poor

11 Jul 2025

Olga

The property had mildew and the master bedroom the bed was bad

2/10

Poor

08 Jul 2025

SHERYL

The only thing nice was the view.

8/10

Excellent

27 Jun 2025

Pinkhas

Love coming here. Sad the kids playground is gone. The service is impeccable!

Leisure Family_with_children

8/10

Excellent

25 Jun 2025

Justin

Close to the beach. Good family place.

Leisure Family

2/10

Poor

24 Jun 2025

Mariel

The check in time was 4pm. Super late if you ask me. That would have been fine except I was asked to place an additional 200 on my card that was placed on hold. I asked for towels and they didn’t have any otherwise I would have been charged an additional 45 for one night. The parking was 40 dollars for the night which is ridiculous. I’m from Miami and I’m used to the charges but at least you get to enjoy the property. We couldn’t use the pool because they had no towels available. We need

2/10

Poor

23 Jun 2025

Casper

Checking was great !! Easy as I walked into the apartment fantastic then started noticing stuff carpets stained . Tiles stained!! No utinsels. Then no towel exchange
No remote for TV
King size bed was worn or broken .. they did give us a refund but this was not a recommendation I can say to anyone. I really hoped it was going to be a great stay for my daughter’s 16th Birthday. I was so disappointed! Hopefully they fix these things in the future because it has the potential to be great

Leisure Family

4/10

Poor

12 Jun 2025

Tasha

Check in isn’t until 4 and they won’t give you towels prior to you getting a room so you can go to the pool or beach. You only get 2 beach chairs for a family of 6 on the beach which you can only have until 5 so if you only stay 1 night you can forget about going to the pool or beach. We reserved for 1 night before our cruise and 1 night after and it was a mistake. The room was great the first night and so I paid for the same room the second but for a much lesser of a room. There was a tv in the first hotel room in the master bedroom but none in the second room. The remote to the main tv didn’t even work on the second room. Staff was very unfriendly when need g assistance and when asked if we can just have a towel to dry off the answer was no. Check out was st 10 also and pool don’t open until 9 so don’t plan on any water time at this hotel. Do not stay here at this hotel.

Leisure Family

10/10

Exceptional

09 Jun 2025

Jose

All ok for us.

Leisure Family

6/10

Pleasant

07 Jun 2025

Anavel

The room was clean, I don’t have any issues same as check in, but the elevators only one was working too slow, the halls at night were noisy and the room’s phone was not working.

Friends_and_family Family

6/10

Pleasant

05 Jun 2025

Kara

Only one elevator working. Really loud air conditioner in the room. No napkins or paper towels in the room. Place could really use a major upgrade. Excellent staff though.

Business_and_leisure Self

10/10

Exceptional

04 May 2025

Jorge

Room was big and comfortable for 6 people

Leisure Family

2/10

Poor

25 Apr 2025

Yaremis

The rooms had tons of tiny cockroaches inside the kitchen cabinets. Called the front desk and no-one answers, had to walk to the front desk and when the attendant was told the answer was \"yes we know we are working on that all over the property\". the common areas are also very dirty. I have stayed here in the past and honestly the suites and overall staff have downgraded significantly.

Leisure Family

2/10

Poor

24 Apr 2025

Jen

I Hates this Hotel worst place I have ever stayed at in Miami. The rooms are so gross they had cockroach's
. I will NEVER stay here again or Suggest anyone else to as well. Bed sheets had stains on it. Rust all over bathroom. I can keep going and going.

Leisure Family_with_children

2/10

Poor

22 Apr 2025

Audrey

The property is run down. The carpets were stained, beds springy, the couches were filthy and I found a bug in the bathroom. Customer service was poor, for example, to get towels daily, I had to go down to their laundry area, that is bring my dirty towels and swap them for new ones. In addition, whenever I called the front desk, no one answered. All I can say is stay away!!!!!

Leisure Family

2/10

Poor

18 Apr 2025

Mervete

Unfortunately, our stay was not what I expected. We booked this hotel because they offered breakfast. The restaurant was booked and we couldn’t even get a cup of coffee. The only food on premises was triple the cost of a regular meal. When mentioned to the front desk that we chose this hotel because of the breakfast, the staff was extremely rude. No housekeeping at all. There were 5 of us and only 4 towels. No hand towels or wash cloths. Again staff was extremely rude when asked about the towels. I had to bring the towels myseld to the laundry room to get fresh towels. Our first day they had no beach towels till 4:45, despite us walking from the beach back to the hotel to ask for towels, only to be spoken to rudely. The staff was extremely rude. We finally got bracket towels at 4:45 and were barked ordered to return the towels by 5:30. I would not recommend this hotel. The suite was beautiful and comfy, but otherwise was treated very poorly. Staff unapologetically dismissed every question and seemed annoyed at having to answer questions. Do yourself a favor and go else where. We are all very disappointed with this trip.

Leisure Family

10/10

Exceptional

08 Apr 2025

Veronica

We stayed here for a family vacation. The room/apartment had everything we needed. Staff was friendly. Private entry to the beach. We had no problems with parking. We would stay here again.

Leisure Family_with_children

10/10

Exceptional

01 Apr 2025

DHANWATIE

I love it there .

Leisure Family

6/10

Pleasant

27 Mar 2025

LaKeisha

I like that the property was able to accommodate my party of eight people for sleeping and the space in the apartment. The downside is that they are less willing to provide additional towels for a group of eight. I requested 8 washcloths and from my understanding they were only able to provide 4 due to not being able to access the housekeepping office. The apartment comes with 5 bath towels and I requested an additional 3 bath towels which I did get. There were alarms going off while we were there and I can only assume that was due to the construction on the property and it may have triggered the alarm. According to the front desk, the building is old and has absolutely no heat and the apartment was freezing cold and unacceptable when traveling with eldery and children.

Leisure Family_with_children

2/10

Poor

25 Mar 2025

Lashawndra

There was hair all over the rm 9G, a roach, 5 towels 2 wash cloths for 3 days 4 people, no phone inside the room, security was very rude, food in cafe was horrible, shower outside by the beach was better than room shower, shower floor hair and dirt, mold, kitchen cabinets coming off wall, couch dirty, heat in rm did not work! Will never stay again

Leisure Family_with_children

2/10

Poor

17 Mar 2025

Allison

View from our room was the only good thing about this hotel. Everyone was given one tiny pillow, asked for more and they told me they had not one extra to provide.

Worst sleeps of our lives.

Beach chairs were taken away from us before 5pm, sun was out still and very nice.

Room was dirty, garbage left laying on floor in our room. Corners are never vacuumed

Must be 20 layers of paint on the walls, looks terrible .

Front desk was not friendly at all.

For the price we paid, it should have been way better, would never come back.

Leisure Family

10/10

Exceptional

07 Mar 2025

Tifany

Carmen was great! She helped me when it meant the most. I came here for a family vacation in 2019 and again in 2025 so I will definitely be back! Thanks everybody for making my birthday one to remember.

Business_and_leisure Family

6/10

Pleasant

03 Mar 2025

Perry

Can only have one towel a day sounded very weird. Didn't get any service by the beach had to take my own chairs ...

Leisure Family_with_children

8/10

Excellent

26 Feb 2025

RAVNIT

Location of this property is wonderful. Very accessible to the beach. Reason for lower star is due to the condition of the resort. Pictures are not accurate. Building is very old. We did not have any pots/pans, dish soap, paper towel, etc. Need to purchase everything if you intend on utilizing kitchen, and cooking.

Leisure Family_with_children

2/10

Poor

14 Feb 2025

Chad

Dirty carpet, no blankets, toilets constantly running. Felt like I was at a motel 6

Leisure Self

2/10

Poor

09 Feb 2025

Melina

Disgusting

This was the worst place I have ever stayed in. The carpets were so dirty and damaged. One part of the bedroom floor had a significant dip in it like it was going to give out beneath us. The furniture was also scratched up and damaged. And it was supposed to be an “ocean view” but it was a partial ocean view at best. The photos online were incredibly misleading. My family & I are very dissatisfied and disappointed.

Friends_and_family Family

8/10

Excellent

28 Jan 2025

Ellen

The staff was very nice and professional (I loved Amy, Kevin, and Ignacio). The lobby is beautiful, affordable, and in a Great location. Lounge chairs are comfortable, and there are plenty on the beach. Our room was huge, and the terrace faced the beach. They definitely need new couches and better Wi-Fi that connects to the TV. If they ripped out the carpets in the room, it would be a game changer. The room was clean and no bugs. This property has so much potential with a small amount if updates. I would definitely stay here again.

Leisure Family

2/10

Poor

27 Jan 2025

Mercy M

The view was nice, the conditions of the room was not that great.
The carpet of the room was horrible

10/10

Exceptional

21 Jan 2025

Lisa

It was a great experience!!! Ocean view was beautiful

6/10

Pleasant

06 Jan 2025

Gut

Lobby really dark, building looks old

Leisure Family

4/10

Poor

03 Jan 2025

Hyder

House keeping is not doing a good job. Also bathroom towels were stained. Some furniture cracked and broken. I wont give them more than two stars. The staff were nice but after 8 no services. Also gym has only 7 am -11 am. Beach towels were not available for more than two hours. The only two good things were space and beach access.

Leisure Family

2/10

Poor

02 Jan 2025

Tuvshinjargal

Fake pictures, a lot of disinformation on the internet, changes early booked and confirmed reservations, too many broken things inside the rooms, carpets are too dirty, just like we stayed outdoors.

Leisure Family

4/10

Poor

01 Jan 2025

helena

Very rude staff

Leisure Partner

8/10

Excellent

24 Dec 2024

Verified traveler

Overall okay.

Friends_and_family Family

2/10

Poor

21 Dec 2024

Adriana

Cockroaches

This was a horrible experience. There were cockroaches in the room. One of the security guards was so rude and did not make me feel comfortable. I requested a room change and they denied me.

Friends_and_family Family

10/10

Exceptional

21 Dec 2024

April

Pleased

8/10

Excellent

16 Dec 2024

Bonnie

Good price for what you get. Older hotel needs updating and regular maintenance

Leisure

2/10

Poor

02 Dec 2024

Aldrick

Very old and needs major renovation.Needs to be flexible regarding checkout even if it will be late for 10 mins

Friends_and_family Family

4/10

Poor

30 Nov 2024

Jason

The location is the only reason to charge the amount they do. I've never been snapped at in front of a full lobby just for bringing my rolling luggage in with me. The building is dirty and has holes in the floors and walls. The kitchen only has 4 forks and 4 glasses, even though it says you can have 6 people. Awful.

10/10

Exceptional

18 Nov 2024

Delmy

Nice experience. Family Friendly. Easy access to the beach. Beautiful Balcony Views. Also a free trolly passes in front of the hotel that will take you down to S. Miami for shopping & dinning.

Leisure Family_with_children

2/10

Poor

17 Nov 2024

Joel

If you want to be disrespected, taken advantage of feel unsafe, worry about your health, and not valued as a guest… then choose this place! There was mold in our bedroom and bathroom and rust on the vanities and door frames. This was our second time at this resort and sadly will be our last. Kevin at the front desk seem to have forgotten about us and the staff does not talk to each other regarding what guests are requesting and needing, example; toilet paper, clean linens, towels, soap etc. Our room was very dirty, there were stains on our bed sheets and pillows and on the carpet. The two times that I brought up these issues, The staff responded in an almost threatening manner “this may not be the place for you to stay and we can check you out if you would like” this happened within a couple of hours of check-in for our weeklong stay in Florida. This made my family and I feel so vulnerable and unsafe. Do Not Stay Here!

Business_and_leisure Family_with_children

4/10

Poor

04 Nov 2024

Stacie

We tried to get towels after 3pm and was told there was no way to get towels. Housekeeping was gone. We had 4 people in our suite and the room had 6 big towels and two face cloths. Tv does not connect to internet, so we couldn't use any of our streaming services. Only option was local channels. We could never get the WiFi password/codes to work on our personal devices. Tried to call front desk, phones in room did not work had to walk to the front desk to ask questions.

Leisure Friends

10/10

Exceptional

25 Oct 2024

Julie

Amazing property