Name: Nobu Hotel Miami Beach
Address: 4525 Collins Avenue, Miami Beach, 33140, US

Nobu Hotel Miami Beach

Miami Area - FL · United States

100 reviews shown

10/10

Exceptional

03 Aug 2026

Gordon

Great resort for beach and pool and uber to all miami restaurants and attractions

10/10

Exceptional

03 Aug 2026

Nadya

Just. A great experience

10/10

Exceptional

01 Aug 2026

Torrence

Ambience

10/10

Exceptional

31 Jul 2026

Kahlema

The property was excellent and the staff was delighted to help with anything.

2/10

Poor

31 Jul 2026

monsif

Pas d'entretien de chambre , horrible hôtel

10/10

Exceptional

30 Jul 2026

Anupam

Just beautiful!!

10/10

Exceptional

30 Jul 2026

Victoria Temple

We had a fantastic stay at Nobu Hotel! The entire property was exceptionally clean and fresh, with a subtle, wonderful signature scent throughout that made it feel instantly luxurious. The amenities were top-notch and added so much comfort to our stay. Highly recommend!

10/10

Exceptional

28 Jul 2026

Chris

I quite enjoyed the space of the property and proximity to other things in South Beach. Staff was quick to get things done, I would stay here again.

10/10

Exceptional

28 Jul 2026

Mark

Had a great weekend

10/10

Exceptional

27 Jul 2026

Keisha

I stayes at Nobu Miami for a solo trip. The property is beautiful, the Rooms are clean , smell amazing and they are gorgeous and very chic. The staff was super friendly and accomodating. I would choose Nobu over and Over for a miami stay. 10/10.

6/10

Pleasant

27 Jul 2026

Jannah

I recently stayed at Nobu Hotel Miami and would give my overall experience a **6/10**.

Starting with the positives, the standard king room was very clean, spacious, and well-appointed. The minibar was fully stocked, and the room itself definitely met my expectations for a luxury hotel. My only complaint about the room was that there was only **one full-length mirror**, and it was located inside the bathroom. For a luxury hotel, especially one that attracts guests getting ready for dinners and nights out in Miami, I expected at least one full-body mirror in the main room.

The hotel shares its lobby and amenities with Eden Roc, which has more of an older resort feel. While I enjoyed the ambiance, I found the pool area and amenities to be a bit underwhelming for the Nobu brand. There were two pools and a jacuzzi. The main pool was lively and family-friendly with lots of kids, which wasn't an issue. There was also an adults-only pool overlooking the beach, but unfortunately the water was noticeably cloudy, so I chose not to get in.

Service at the pool also left something to be desired. It took about 45 minutes for our waitress to bring two bottles of water. To the hotel's credit, a manager came by, apologized, explained they were experiencing technical issues, and offered to remove some items from our bill, which we genuinely appreciated.

The pool food was also pretty average. I ordered the chicken sandwich, and it was surprisingly dry. Between two meals (one of which was eve

10/10

Exceptional

27 Jul 2026

inna

I liked it all except the adult Nobu (only) pool had people from other hotels so it was tough getting a desirable lounge chair (at times)….

6/10

Pleasant

26 Jul 2026

Mary N

Hotel is rated 5 star but appearance and service are for 3 star. Front door staff not help, front doors are dirty, hallway and room carpet isn’t appealing, hallways are too dark. Bell staff didn’t offer to take our luggage, no open opened the door upon arrival as done at 5 star hotels.

10/10

Exceptional

25 Jul 2026

Cheng

Beautiful rooms, very nice pools, hotel private beach is great.

10/10

Exceptional

21 Jul 2026

Svitlana

Exceptional Hospitality Year After Year!
Nobu Hotel is our ultimate home away from home in Miami. The Mid-Beach location is ideal—peaceful and away from the heavy crowds, but close to all the action. We absolutely love the blend of serene Japanese design, world-class food, and classic Miami style.
What makes this place truly legendary is the staff. Year after year (it's been almost 10 years), they welcome my husband and me with genuine warmth and unpretentious, flawless service. We cannot recommend it highly enough and are already planning our next stay!

Partner

10/10

Exceptional

18 Jul 2026

Eliza

Everything was good

Friends

10/10

Exceptional

16 Jul 2026

Isaiah

Stayed for short layover but the hotel was perfect. Wife enjoyed the pool.

Business Friends

10/10

Exceptional

15 Jul 2026

Michael

Love

10/10

Exceptional

13 Jul 2026

Ramona

They have sunscreen and sunglass wipes by the pool and there are water stations throughout the hotel and they give you two free water bottles Evian per day and they have Nespresso coffee in the rooms and you can eat by the pool or Nobu or Ocean Social, gratuity is included 20%. Each room guests two lounge chairs by the beach for free and towels. Everything was great. We loved it.

Family_with_children

10/10

Exceptional

12 Jul 2026

Ricardo

It was great! Food was amazing

Partner

2/10

Poor

12 Jul 2026

Ilinca C

Probably one of the worst hotels I ever stayed in. They slapped “Nobu” name on an old hotel. Nothing is upgraded. The hotel looks old, I got stuck in the elevator, not worth the money at all. Very understaffed and super expensive three appetizers one drink at the pool $180.. overall not worth it and I will not recommend this hotel to anyone!!! Will not return

Partner

4/10

Poor

08 Jul 2026

Claudia

Our room was not ready when we arrived due to water issues at the hotel. We were relocated to a room at the hotel next door, which was in poor condition. The room was dirty, and the sink was clogged with standing water. We had to stay there for approximately four days, which was a very disappointing experience.

We received only $200 in compensation, which did not come close to covering the difference in value or the inconvenience we experienced. We paid significantly more for our stay at Nobu than what we received in return, and the hotel was unwilling to adjust the rate to reflect the accommodations at the neighboring hotel.

Overall, we were very disappointed with how the situation was handled and with the level of customer service. Unfortunately, we will not be returning.

Pet

10/10

Exceptional

07 Jul 2026

Arnold

From the moment I checked in, I knew I was in for a great stay. Sean made the check-in process quick, smooth, and welcoming. He was incredibly friendly and even offered me a welcome drink, which was the perfect way to start celebrating my birthday.

The entire team at Nobu was warm, professional, and genuinely hospitable. A special thank you to Sean for upgrading me to an amazing room on the 14th floor and for surprising me with a birthday cake the following day. it was such a thoughtful gesture that made my celebration even more memorable.

The hotel is so large that I didn't have the chance to enjoy all of the facilities, but everything I did experience was exceptional. I'd also like to thank Joshua, Rheana, and Franca for their outstanding hospitality throughout my stay.

Overall, my stay was a 10/10. The only minor downside was that my card kept being charged during my stay, which was a slight inconvenience. I also wasn't offered assistance with my luggage when leaving for my car. However, these were small issues compared to the outstanding service I received.

Nobu Miami truly lived up to its reputation. It's a hidden gem, and this certainly won't be my last visit. I can't wait to return!

Partner

10/10

Exceptional

05 Jul 2026

Klejdi

Very clean and nice, loved it

Partner

6/10

Pleasant

03 Jul 2026

Alec

The hotel lost water

10/10

Exceptional

30 Jun 2026

Zamir

Dear Ms. Valentin,

I’d like to formally, in writing express my gratitude and sincere appreciation for the courteous and elegant treatment that my love Rakela and I received this past weekend at your two hotels. A water pipe breaking and shutting down your hotel on a World Cup Internationally fully booked weekend is as bad as it gets in hospitality. In spite of this challenging moment I’d like to thank five of your employees that I dealt with in no certain order.

Solange- front desk receptionist moved us quickly in the system and stayed present, caring, classy, professional and attentive - she moved us and without us asking helped us with some of the finances of the room due to missing a birthday celebration. She also followed up with a call the next day to check on us.

A tall thin Caribbean Man / very handsome slightly graying bell man who alerted us to the challenges and pre warned us to to start packing and move quickly given the gravity of the situation. Very serious and great demeanor in handling the movement of belongings.

Sophia- the Sunday front desk executive who graciously obliged us with a late checkout situation - even though the mounting challenges of the prior days seemed to only cascade and continue to be challenging. She never flinched or hesitated even while the guests close by were expressing their displeasure with that situation.

Neisha Valentin- an outstanding leader of her team in the face of massive adversity. She made it all happen for us and

Partner

10/10

Exceptional

30 Jun 2026

Jacqueline

Great place to stay in Miami

2/10

Poor

29 Jun 2026

Dan

After arriving Thursday for a 4-night stay (with 2 rooms booked, including an ocean front suite), I took a shower before dinner. That was the last time the water was available in the entire hotel until a few hours before we left on Monday! No working toilet, no working sink, no working shower, for 3 of the 4 days during our stay! Despite repeated promises by the front desk staff, the water never returned and we had to walk to the hotel next door to shower!
Each time we wanted to shower, we had to wait in line behind scores of other guests waiting for a temporary room to use for a shower. Despite being told there would be a key waiting at the front desk, we were required to wait in line every time as there was typically only one person, seemingly unaware of the issue, and seemingly grossly undertrained to handle every guest requiring a room for a shower. This was the least professional and efficient way to handle the situation. I stopped counting the number of excuses... Entirely unacceptable experience and a hilariously unsatisfactory offer of compensation was initially made, rejected outright and the final offer was 50% our $8,000 stay. We won't be back to this or any other Nobu Hotel property again.

Friends_and_family Family

2/10

Poor

27 Jun 2026

Robert

Burst pipe led to water being switched off in the building. We were told matter would be resolved quickly. Terrible customer service. Waited over 3hrs queuing for reception who were not helpful or apologetic in the slightest. Hotel is not what you would expect from a Nobu hotel

Friends

6/10

Pleasant

27 Jun 2026

Asia

I was really shocked when I came to this hotel. I was expecting 5-star luxury for my weekend in Miami, but it was not that. The building is very old and needs renovating. Walls peeling, furniture chipped just very run down. The front desk was old looking, not to mention we had to wait a few minutes for someone to show up to check us in. The pool area was nice and the beds in the rooms were very comfortable. However the pool staff were not really attentive at all. We had to walk around and find them to place orders. Pretty disappointed in the hotel and will not be staying again or recommending if someone is looking for a 5-star luxury hotel in Miami.

Friends

10/10

Exceptional

25 Jun 2026

daneya

I truly enjoyed my stay at this hotel

10/10

Exceptional

25 Jun 2026

Mary Kristen

Nice clean room and friendly staff, located right on the beach with great pool options.

Family

2/10

Poor

22 Jun 2026

siavash

So I checked in with them on the 20th and on the 21st one the water in the room was shut off due to a busted pipe. I contacted the property and they moved me to a different room however apparently this facility is merged between 2 different brands and thats Nobu and Eden Roc. I tried to used the facilities such as the pool which I did the day prior and the staff are telling me that I cant use them because I have a Eden Roc wristband and after I explained to them of whats going on they are acting pretty ignorant and telling me they will give me an exception for this time like they are doing me a favor and they make it sound like I am lying to them. I immediately turned around and don’t want to use the facilities no more and despite the fact that I travel to Miami often and stayed with this facility before this will be the last time.

Partner

6/10

Pleasant

21 Jun 2026

Sydney

Rooms were nice and clean and it was easy tog eat places however there are zero breakfast options on weekends starting at 10:30. For a city like Miami where many wake up later and are wanting to eat brunch around that time, it surprised me that the only suggestions the front desk suggested were to do grab and go from a cafe in the hotel or to leave the property. For a hotel of this caliber, all of your restaurants should not be closed at the exact same time leaving your guests trying to figure out what to do next. In room dining even said we couldn’t order because they were “backed up”. Next time I will stay at an actual luxury hotel for a better experience

Friends

10/10

Exceptional

20 Jun 2026

Joyce

Excellent hotel and the staff are very helpful! I’ll be coming back over and over again!

Partner

10/10

Exceptional

20 Jun 2026

Drew

Always amazing! This was our 3rd time here. The only thing that was annoying was the helpfulness of the adult Nobu pool. It took forever to get drinks we ordered. Even just the canned drinks. Several times the drinks were almost warm by the time they got to us. We will definitely be back soon!

Friends

10/10

Exceptional

20 Jun 2026

Saúl

Su excelente servicio, atención y amabilidad

Partner

10/10

Exceptional

18 Jun 2026

Olha

We had a wonderful stay at the hotel. The property is beautiful, clean, and very enjoyable to spend time in. The pool area was excellent, well-maintained, and relaxing. The staff was friendly, welcoming, and always helpful. The location is also fantastic and very convenient. Overall, a great experience, and we would be happy to stay here again.

Christopher (if I remembered his name correctly) at the front desk was especially outstanding. He was incredibly friendly, welcoming, and professional, and made us feel valued as guests from the moment we arrived.

Family

10/10

Exceptional

18 Jun 2026

Kristine

Nice lobby and open feel

10/10

Exceptional

17 Jun 2026

James

Would stay again - really enjoyed the facility, and the room, and of course the beach.

Down side was that in our room, things where worn and dated, maybe this doesn’t matter but I was a little shocked considering the brand reputation.

Partner

6/10

Pleasant

17 Jun 2026

Shantia

I stayed at the nobu the staff was absolutely amazing and definitely took care of us every step of the way I got a complimentary upgrade for my birthday, which was really nice. The one thing I will say is that the cleanliness of the resort was immaculate however, when it came to my room, there was a few problems that I didn’t notice. There was hair in the shower all over the walls, which was not the best thing to walk into when showering upon arrival there was also hair on my bed head which definitely grossed me out. The room was very nice although it did need some minor maintenance and upgrades such as the peeling on the faucets and just the areas of looking very worn such as the chairs overall, my time was great, but I do think that they need to do a better job with cleaning.

Partner

10/10

Exceptional

15 Jun 2026

Shlomi

Beautiful resort. Modern

Partner

10/10

Exceptional

14 Jun 2026

Dorian

Landen at the front desk was extremely helpful and hospitable. The photographer, Sia, was phenomenal.

Self

10/10

Exceptional

14 Jun 2026

Brenda Patricia Ceja de

Amazing view, clean room, atmosphere is great!

Partner

10/10

Exceptional

13 Jun 2026

Robert

Great experience! Going back!

Partner

10/10

Exceptional

11 Jun 2026

Terria

Our room was ready early. Practically stayed at the Nobu (Adults Only) pool our whole stay. The view was perfection.

Partner

10/10

Exceptional

09 Jun 2026

Utkarsh

Great room and staff overall

10/10

Exceptional

09 Jun 2026

Ahyanna

10/10 it was a good solo trip and Nobu treats their guest very well! They

Self

10/10

Exceptional

08 Jun 2026

Ana

⭐⭐⭐⭐⭐

Excellent place for a vacation! The hotel is beautiful, the rooms are comfortable and elegant, and the service was outstanding throughout my stay. I especially enjoyed the pools, restaurants, and overall atmosphere. The staff was attentive and made the experience even more memorable. I highly recommend it and would definitely stay here again.

Family_with_children

6/10

Pleasant

08 Jun 2026

Leonard

The rooms desperately need to be remodeled.

It was very difficult to get chairs by the pool or ocean.

The room service food waa good, and the dining area overlooking the ocean was lovely.

Self

10/10

Exceptional

08 Jun 2026

Dana

Amazing hotel

Partner

8/10

Excellent

01 Jun 2026

jacob israel

Well located, on beach but no parking other than valet. Taxi ride into south beach itself. Friends who visited me had a problem parking and had to pay the high parking fees
Forget the complimentary cycle for 1 hour. Nobody to help you and you have to arrange it all on an app. Easier to pay for it elsewhere if you want to cycle.
No balcony on the suite I was in, disappointing

Self

8/10

Excellent

01 Jun 2026

Abby

I thoroughly enjoyed my stay at the Nobu Miami Beach Hotel. It has 3 pools, and a private beach front access with chairs and umbrellas. The hotel staff was very polite and friendly. The hotel is also within walking distance of a lot of cafes and restaurants. The hotel is clean and well-kept. The beds are comfortable, and the rooms are decent, but they could use some upgrades. I do think that the carpets could be cleaned in the hallways. Also, I think that the food and drinks are overpriced, but I guess that is expected when visiting Miami. All things considered, I definitely would stay here again!

Self

10/10

Exceptional

01 Jun 2026

Noni

We had a lovely time! Very clean and quiet.

Friends_and_family Friends

10/10

Exceptional

01 Jun 2026

Shelby

Amazing stay!

Family

6/10

Pleasant

31 May 2026

Lemore

The rooms were clean but it’s a VERY simple hotel with no frills. It was hard to get coffee at certain times of the day- the lines were long in the small cafe there. The adults only pool was really dirty so I didn’t go in. It’s a nice location- quiet. And the staff are really nice. But it’s just a “meh” hotel.

Friends

10/10

Exceptional

31 May 2026

Joseph

My husband and I love this hotel!!! This is the second year in a row we come to nobu for a little vacation and it’s always great. The spa is 10/10 and I love the fact that they have different pools available (plus the private beach) it’s a lovely place for couples and I can’t wait to go back!

Partner

10/10

Exceptional

28 May 2026

Franklin

My stay at Nobu Miami was a fantastic experience. Not only were the amenities fantastic but the service was extraordinary. I would recommend Nobu to anyone that would like a great stay on a beautiful stretch of Miami Beach. :-)

Partner

8/10

Excellent

26 May 2026

Shakira

Overall property is really nice, I will stay here again.

10/10

Exceptional

25 May 2026

Ethan

The front desk staff were amazingly helpful and made it so that we could check in early and start enjoying our birthday trip!

Partner

10/10

Exceptional

24 May 2026

Alexa

Absolutely loved our stay here. The rooms were gorgeous and the staff was so friendly and attentive. The food and drinks were amazing. We loved the private adult pool and the beach! We will be back

Partner

2/10

Poor

24 May 2026

Ishmail Esho

This is supposed to be a \"five star\" hotel ? What a absolute joke! The first day we arrived to our room, there was a huge leak on the room floor that reeks of it's stench! Not only that, though even the breakfeast buffet didn't provide any bowls for oatmeal, one of the jacuzzi's didn't work and I even saw brown maggots from the jacuzzi that wasn't working. The estblaishment is not fitted like in the pictures online, there wasn't enough workers to do basic services.

2/10

Poor

24 May 2026

Yokhana Wordeh

The Nobu website apparently said it was “five stars”, but to be quite honest — I will not even put one star since the hotel overall is horrendous. For example at the breakfast buffet, I had to wait for line 20 minutes just to get one omelette as well and no bowls for oatmeal the whole time. Also; a couple side notes, the elevator doesn’t work next to the private pool for the handicap and one of the jacuzzis doesn’t work at all!

10/10

Exceptional

23 May 2026

Jennifer

The hospitality was amazing! The staff were very attentive and came to tidy up the room twice daily

Self

10/10

Exceptional

22 May 2026

David

My birthday stay at Nobu was honestly phenomenal. The hotel, atmosphere, service, and overall experience made my celebration feel special from start to finish. The staff for the most part were welcoming, attentive, and helped create an unforgettable stay.

That said, I do want to share one disappointing experience. While at the rooftop pool, I was approached by an employee named Tim and repeatedly questioned about whether I belonged there despite me wearing a wristband and showing proof that I was a guest. The interaction made me feel uncomfortable, singled out, and honestly profiled in a way that took away from an otherwise amazing birthday experience.

I still enjoyed my stay overall and think the property itself is beautiful, but I hope management takes guest interactions more seriously so no one else leaves feeling the way I did in that moment.

Partner

8/10

Excellent

22 May 2026

Nataliia

Clean, new, and spacious rooms. Pool area could be improved: felt very empty and not cosy. Gym is very small and machines are old. Overall I am happy with my stay. I would book this hotel again.

Family

10/10

Exceptional

20 May 2026

Jessy

I feel as if they were quite understaffed, especially the valets

Family

2/10

Poor

19 May 2026

Hashim

Old property not up to nobu standards

8/10

Excellent

18 May 2026

Doug

Very nice hotel, but not 5 star. The staff were helpful and the room was very nice. The property is showing some signs of wear and needs to better maintained. The beach experience was also not the quality I was expecting. Service was not very attentive and the quality of the food and cabana was just ok.

Partner

4/10

Poor

18 May 2026

Larrisa

The hotel looked nice but most of the staff were rude. We ordered “mini” tacos at the bar with a two drinks and we got two chips, it was ridiculous! We had to request several times for an umbrella at the beach, even though I was very polite and waited in line each time I was requesting the umbrella. We went to the pool and ordered drinks, after an hour the waitress came by with only 2 of the 3 and told me to wait for the 3rd. We got up and left. We stayed four nights and by the 3rd night I didn’t want to be nice anymore, people were so rude I wanted to be rude back, all the southern hospitality was tempting to leave me. The valet was too busy on their phone and chatting with each other to take notice, I had to flag them down to get their attention, I guess my rental was not the right “status” to get their attention. I got overcharged for valet, even though I informed the valet and front desk I only had the car for one day. It took calling 3x before getting a refund. Overall it ruined our hopes for a relaxing Mother’s Day weekend. Definitely would not recommend.

Family

10/10

Exceptional

15 May 2026

Jason

Lovely room and amazing service from the front desk. Made use of the gym and spa which were lovely.

Self

10/10

Exceptional

13 May 2026

William

Amazing

10/10

Exceptional

12 May 2026

Arianny

Great x usual! No complaints, love Nobu

10/10

Exceptional

11 May 2026

Christina

Great property and great experience

10/10

Exceptional

05 May 2026

Frances

Beautiful place to stay and the staff were very friendly and helpful

Partner

10/10

Exceptional

04 May 2026

Jorge

Great place

8/10

Excellent

02 May 2026

Barry

The service was excellent.

Partner

10/10

Exceptional

29 Apr 2026

Nahun

Great hotel

Self

4/10

Poor

29 Apr 2026

Stephanie

Terrible service, no vibe. Shut down three of their 4 pools bc of a conference and 1/2 of their beach so there was limited room everywhere and no chairs . Also did not inform on booking nor make any accomadations for this inconvenience .

Partner

10/10

Exceptional

28 Apr 2026

Ilga

Nobu never disappoints!
Super clean rooms and well maintained. Love the fact that I can request extra coffee or ice to the room with the in room smart tables provided and request is dine immediately.
Great location and overall fantastic place!

Partner

10/10

Exceptional

28 Apr 2026

David

Room had a great view north up the beach.

Partner

10/10

Exceptional

26 Apr 2026

Nikola

Everything was super good just 50$ a day some fee its kinda stupid

Friends

10/10

Exceptional

26 Apr 2026

James

Yes

4/10

Poor

26 Apr 2026

Richard

Poor check-in experience, outdated TV setup (no streaming), poor food choices.

Self

10/10

Exceptional

26 Apr 2026

Niek

Great hotel

Self

8/10

Excellent

25 Apr 2026

Mauricio

The manager was very helpful and caring with us! The staff in general excellent as well as the free bicycles and free chairs at the beach. The location is also excellent! Nevertheless the room’s bathroom were in poor conditions and the beds felt old and uncomfortable. We are sad about it because we like a lot this hotel and have stayed several times and had never seen this 5 five star hotel in such conditions.

Family

4/10

Poor

25 Apr 2026

Melody Angelique

The good: rooms are nice, showers are spacious and have great pressure and heat. Adult pool is very nice but good luck getting assistance or a towel. Beach wait staff is awesome -S/O to Miguel.
The gym has great machines and a view. But you have to go through a maze of smelly/scary back hallways to get there.

The bad: the whole place is disjointed in terms of aesthetic. Like creating continuity never crossed their minds. Service is incredibly inconsistent - nothing in the luxury realm. The Ocean Grill was genuinely one of the worst meals I’ve ever had. The bar staff in the lobby are so rude and so slow. There’s a very tall man working there that is so rude and dismissive- should not be in the service industry. There was construction going on the whole time- luckily we missed the pools being shut down by the skin of our teeth. The beach is lovely but there was construction happening there too. Went to nobu bar and the bartender tried to pass off cheap whiskey for Cointreau. Turns out he didn’t want to go to the back to get the bottle- but we sent it back and kindly asked him to do his job and serve what we paid for.

Overall: there’s no consistency or standard of service. There are lots of things in need of maintenance and you can tell where management hasn’t bothered to check in for a while. Underwhelming if you have expectations of an elevated experience.

Family

10/10

Exceptional

25 Apr 2026

Talia

Joshua at the front desk gave EXCEPTIONAL ASSISTANCE!! I truly appreciate how much he helped and made my experience perfect!

8/10

Excellent

24 Apr 2026

Julie

The mattress was not comfortable.

Partner

4/10

Poor

24 Apr 2026

WEILONG

Old

Partner

10/10

Exceptional

22 Apr 2026

Evelin

We stayed here during Miami Music Week. A great hotel, lovely pool area, and beach. Beds were very comfortable.
I wish we had time to stay longer!

The only thing that was confusing was the bike rental - which we somehow first understood that can be also park somewhere in the South Beach as part of the larger bike rental system (like CityBike). Turned out it was certainly not, and the bikes have to be returned back to the Nobu hotel.

Friends

10/10

Exceptional

21 Apr 2026

Demet

Perfect for a 3-4 days trips to rest and reset, close to main attractions of South Beach area, very clean and spacious rooms, well maintained.

10/10

Exceptional

19 Apr 2026

Jessica

Highly recommend and would return again. The staff is unbelievably friendly helpful and genuine. The private pool is so relaxing our last day we stayed all day! The beach attendant Kenny set us up right in the front we felt like we had VIP service. Such a perfect trip.

Friends_and_family Friends

8/10

Excellent

13 Apr 2026

Aneesah

The hotel was decent. It wasn't as special as I thought it should be. Plus, it's the same place as another hotel, they share a lobby and probably everything else. It was clean and the staff were helpful. The walls were kinda thin. But, it served it's purpose.

Partner

6/10

Pleasant

13 Apr 2026

Brandon

When I checked in, front desk said they would figure something out for my complimentary breakfast as I was leaving the hotel before breakfast service started. Didn’t hear back. Followed up, they said they would send something before 8pm to my room for the next morning. Didn’t happen. At the pool deck, attendant cleaned up my clearly active area with my clothes and slippers on a lounger (I was in the pool and saw it happening), I told him I’m still using my towel, he still took it, gave me a shaka, and didn’t get me another one. Ordered room service and was brought the wrong order (luckily this was fixed quickly).

On the positive side, the room was ready quite early for my check in.

Family_with_children

10/10

Exceptional

12 Apr 2026

Cory

great

6/10

Pleasant

11 Apr 2026

Louise

The room was ok but someone knocked on our door at 12am and it was very unsettling

4/10

Poor

31 Mar 2026

Vasilios

I arranged before I arrived in Miami for a small birthday cake and champagne to be present at the room at check in as a surprise for my wife’s birthday. As you can probably guess, the amenities were not present.

Eventually, after having to complain, the amenities were delivered while my wife and I were off the resorts campus. While we were away and before we even knew the amenities were delivered I received an email stating that they had delivered the amenities and were “prepared and presented according to [my] request.” The tone deaf nature of that email was infuriating. I responded to that email explaining my discontent and never received an email in response to that.

My wife had a spa appointment as well. The jacuzzi and sauna were out of service and only informed her after check in. They also told her that the maintenance team would need to be present in the women’s locker room while she changed! My wife had to ask for the man in the locker room to be removed before she changed.

Every single conversation I had with staff, I got nothing but poorly thought out excuses. Even when we agreed on solutions, they managed to screw up there too. They charged us twice and to the wrong cards for the spa and the check out invoice they gave us reflected an inflated price. When I explained, the staff clearly treated us with disrespect. The property and food was great and the staff should do better to meet those standards.

Partner

10/10

Exceptional

25 Mar 2026

Gabriella

Had an amazing stay, would stay again!

Partner

10/10

Exceptional

24 Mar 2026

Howard

Ocean view room was excellent