Name: Girasole Apartments
Address: 5445 Collins Ave, Miami Beach, 33140, US

2/10

Poor

03 Aug 2026

Jessica

Room was NOT CLEAN! Pictures make this place look nice….its NOT! If you have little kids that get a bath good luck the bath tubs don’t hold water. Elevators don’t work most of the time so you have to go up the stairs. Which is horrible when you have knee issues and have to go up to the 10th floor. You get 4 towels for 4 people to last your whole stay. Very limited English by the staff! Absolutely would NOT recommend!

10/10

Exceptional

02 Aug 2026

Keyla Judith

Ok.........................

4/10

Poor

02 Aug 2026

Amber

The check in process with the valet was long and difficult. Once we were helped, the bellman was nice. Getting up the stairs with a stroller was nearly impossible. Our room was clean but the beds were really uncomfortable. Loved the patio to the boardwalk and quick access to beach.

8/10

Excellent

31 Jul 2026

Claudia

All clean , communication was good , anything I needed they come and make solutions ,some broken stuff but I wasn’t worried about it , I’ll come back

2/10

Poor

30 Jul 2026

Keylin

Si deseas aruinar tus vacaciones este es el hotel. Desde el primer dia el aire no funcionaba. Lo areilaron asta 2 dias despues. El sink del baño estaba liquiado y tapado con pelos de huepedes anteriores. Tuvimos una accidente con las sabanas desde el segundo dia y nunca tragieron nuevas sabanas. No te dan ni servilletas en la cocina. Tube un vulto de toallas sucias porque nunca recojia las sucias ni las sabanas que pedi que me cambiaran. No hay ni una escoba para poder barrer el apartamento ya que bienes de la playa y traes arena. Y si quieres una limpieza extra te cobran $69.99 extra. La verdad no te recomiendo para nada este lugar. La piscina la cierran alas 7 de la noche, no dejam jugar alos niños con pelotas de agua ni nada.

6/10

Pleasant

28 Jul 2026

jorge

El estacionamiento un poquito loco por nada una de los que estacionen los carros pues no me pegan cuando llegué al Front recepción me dieron un cuarto equivocado

2/10

Poor

27 Jul 2026

Dailin

Las condiciones de la habitación bastante pésimas, duchas del baño tupidas, camas rotas, cucarachas en la habitación, conexiones pésimas en fin, un desastre por lo cual decidimos irnos el día antes sin dudas el lugar más pésimo al que visitado en este país

2/10

Poor

27 Jul 2026

Sandy

I don't know where to start what I can say is that it has a spectacular view and the sea looks beautiful but the property is very neglected it is very dirty the door is too dirty and it looks terrible difficult to close and open the air conditioning literally useless. The bathroom is very old suddenly the smoke alarm sounds out of nowhere the pillows are too old and the attention is terrible!!

10/10

Exceptional

25 Jul 2026

Charlotte

Good location, value for money. As described

2/10

Poor

23 Jul 2026

Matt

This unit looks like nothing online. It was dirty, dingy and smelled of mold. Holes in the walls, floors cracked, hardly any water pressure. Girasole who ran our unit was terrible. Stay far away.

10/10

Exceptional

17 Jul 2026

Ramon

Espectacular m encanto buena vista y excelente la habitación completamente cómoda

Family_with_children

6/10

Pleasant

16 Jul 2026

Lynzie

Pool and beach access is great, especially if you’re traveling with children. Make sure to get all the information about the property prior to checking in to avoid delays when arriving to the property. Bonus, free daily parking

Family_with_children

2/10

Poor

10 Jul 2026

Victoria

The room was disguised- very dirty - no draperies and all the street lights in the room during the night . Disgusting bugs , and nothing useful in the kitchen . Will never stay here again

Family_with_children

10/10

Exceptional

09 Jul 2026

Tom

I enjoy it close to the beach

Friends

2/10

Poor

07 Jul 2026

Dustin

The hotel was completely out dated our sheets had holes and stains in them. The rooms its self had paint flaking, and holes in the room, the hotels hot tub was out of order, the ocean was gross around there as well.

Friends_and_family Family

8/10

Excellent

06 Jul 2026

lucilia

A limpeza do apartamento estava boa , quarto todo branquinho. Agradável aos olhos , vista do oceano. Perfeita A área da piscina nao usei achei. Muito lotado , preferi ficar na praia . Gostei pelo fato de ter lojas de utilidades no hotel e bares .

Family_with_children

4/10

Poor

05 Jul 2026

Claudia

Un bel appartement mais le personnel ne vous aide pas si vous n’avez pas eu le code de la porte par e-mail . Aucun responsable sur place. Le personnel parle espagnol .

Family

6/10

Pleasant

04 Jul 2026

Christy

Pool was fun- good access to beach- good cost for Miami and nothing fancy - valet was nice

2/10

Poor

16 Jun 2026

Amiyah

The place just was rinky and needs updating. The view was nice but everything else was terrible. Super nasty inside and not too much like the photos

Friends

10/10

Exceptional

14 Jun 2026

Ibelice

Una ubicación perfecta frente al
Mar.

Family_with_children

2/10

Poor

12 Jun 2026

Glady

Don't book your stay here!!! The washroom sink, toilet, tub and another sink outside the washroom are all clogged. Reported to the host they replied right away which is good but was told that they have a set time 10am to 4pm to check the room but we are away and told us that's the only time they can help us during working hours. Towels are dirty, still have some stains. Beds are creeking when you move, worned out and sheets are kinda dirty!

Friends_and_family Family

6/10

Pleasant

10 Jun 2026

Mercedes

Horrinle experienced at the pool
Felt like prision
The securities a female worst than the american guy. On her shift she adke everybody more than 4 or 5 times about the vracemet. Mine was under my long sleeve shirt amd she asked me and asked me again. She was so annoing and everybody complains about her attitude. We had 4 room and this is the first time we experience sometjing that awfull. Was my birthday and i will
Never go back to this hotel again

Family_with_children

6/10

Pleasant

07 Jun 2026

Rocio

I hated the strong awful smell in the building as you walk into the lobby or apartment/room. The mattress was extremely uncomfortable, thin, springy and you could feel it creek each time you laid down. The building is not well taken care of, the bathtub had chipped paint and the curtains where stained. However, did like that there was a kitchen, fridge, and electric stove to cook on including cookware, dishes and utensils. I also enjoyed the beach being practically in the back yard.

Friends

2/10

Poor

05 Jun 2026

Juan

⭐☆☆☆☆ (1/5)

I was very disappointed with my stay at Girasole Apartments. The pictures online are not accurate and do not reflect the actual condition of the property. The apartment looked much better in the photos than it did in person.

The check-in process was frustrating and poorly organized. When we arrived, the staff member at reception was rude, unhelpful, and made us feel unwelcome from the start.

The biggest issue was the cleanliness of the room. We discovered what appeared to be bed bugs, which made it impossible to feel comfortable or get a good night’s sleep. This is completely unacceptable and something no guest should have to deal with.

Overall, this property did not meet expectations, and I would not recommend staying here unless significant improvements are made to customer service, cleanliness, and the accuracy of the listing photos.

Family_with_children

10/10

Exceptional

03 Jun 2026

september De Jesus

Really nice place to stay. The view is perfect, the room is clean and comfortable

Self

2/10

Poor

02 Jun 2026

Andrew

AC wasn't working and when we asked to change the room they said either we pay (which felt like extortion) or we stay in the room with no AC in a 90F degree weather, room has old beds and they are broken and customer service was terrible, no help at all either pay more or stay in this mess. I don't recommend this place!! Be careful when booking with them!

Friends_and_family Family

10/10

Exceptional

01 Jun 2026

Halis

We had a wonderful vacation. View of the beach, secured valet parking. Thanks to the parking staff who did an excellent job. In the restaurant we were always well received and served with beautifully prepared food.

Family_with_children

2/10

Poor

26 May 2026

Vincent

Front desk was horrible. Sent me to a holding room downstairs. Wouldn't let me use facilities or hold my bags for early check in. Lied about fixing a leaking ac unit. Wouldn't answer or return calls to the front desk. Been at this property multiple times without any problem. Don't know what happened but they really went downhill. I could go on but they were horrible

Friends

10/10

Exceptional

25 May 2026

Leticia

Super amazing stay and location I really recommend

Friends

8/10

Excellent

25 May 2026

Natalia Rose

Love being close to the ocean! Loved the pool!

Family_with_children

6/10

Pleasant

21 May 2026

Aleksey

Room was not clean, paint was chipped, but it has refrigerator, so small stove, electric pot, microwave, plates, silverware, cooking stuff. Shower doesn't have ventilation.

Partner

8/10

Excellent

20 May 2026

Diana

Beautiful beach view, great blu gin restaurant inside, some construction in main lobby, valet very good when not busy.

Family_with_children

4/10

Poor

16 May 2026

Bernadette

I paid for balcony beach view and ended up with a room with no balcony. Fridge was leaking. Shower was disgusting and kind of smelt like vomit. I kept trying to get a hold of someone for more towels and front desk says they have nothing to do with our room. Finally got ahold of host and he instructed to leave dirty towels in restroom so they can have them changed out and then never did. The room door will not lock when you leave we tried everything. Valet on Sunday was an hour wait to get our car and go anywhere. Would never stay here again.

Family

10/10

Exceptional

15 May 2026

Kelli

I will be very honest, I was very worried about this booking after reading the recent reviews. However, everything was fantastic. The view was amazing, the food in the restaurant was impeccable, and Daniel at the front desk was extremely helpful. I was having an emergency with my daughter in Charlotte, and him along with the wonderful lady in the office made sure I got the documents I needed sent to the hospital in Charlotte. Thank you so much for turning a horrible morning into a great experience. My only complaint is that the handle on the toilet was broken. And FYI, the front lobby is under construction. If that bothers you, you may want to book elsewhere.

Friends_and_family Family

6/10

Pleasant

13 May 2026

Yolanda

Looks old

Family_with_children

8/10

Excellent

12 May 2026

Mario

Excellent choice to stay on the beach, the only thing I didn’t like was that on the second floor of the property it gets really hot , but overall a great experience.

Family

4/10

Poor

12 May 2026

Jennifer

Room is run down, beds have no support, terrible odor. Did not get the room or view I paid for.

Family_with_children

6/10

Pleasant

09 May 2026

SERGIO

detalle en pintura
perdida de agua en equipo de frio , goteaba hacia el piso colocamos una olla para juntar el agua
puerta de baño , no cerraba , la madera de la puerta esta inchada
agua caliente en ducha , no tan caliente

Business

6/10

Pleasant

09 May 2026

Diego Andrés

Pésima atencion del hombre con cabello largo en recepción.

Family_with_children

8/10

Excellent

06 May 2026

Sameer

Location is good but the rooms have poor maintenance. But the view from the beachfront apartment is breath taking.

Partner

4/10

Poor

05 May 2026

Vladimir

Does not look like on the pictures at all. You are not getting what you see on the pictures. False advertisement. Do Not trust. The hotel and rooms are very outdated. Squeaky, uncomfortable beds, old damaged furniture. Was not a pleasant experience.

Partner

8/10

Excellent

05 May 2026

enzo

allways great service. but this time they didnt give me internet access. had to paid for expensive mobile access

Family

6/10

Pleasant

04 May 2026

Yonna

The location is pretty good, especially if you have transportation. It's convenient for beachgoers, as it sits right on the beach trail for easy access to the water. The studio room was clean and functional for a short stay. The downside is that the apartment has thin walls. The people next to us were loud and slammed their door continuously, which echoed through the room. We were woken up when they returned at 2am. Be aware that the area is full of high-rise apartments and has no nearby dining locations. They have a small on-site restaurant with good food, and two small stores in the building with snacks available. The check-in and check-out times are not great, as you have to be out early compared to a hotel stay. They do offer luggage holds for a fee of $5 per bag. If you don't have a car rental, there is a free trolley that runs from South Beach to North Beach.

Partner

2/10

Poor

04 May 2026

Karen

The pictures shown online looked beautiful, clean, fresh and very accommodating; however, the reality was different.
There was mold in the AC vents, the tub was pealing (it needed to be reglazed). There was mold in the bathroom’s lower walls. And, the previous occupants left a sock behind which was never picked up.
If you can, avoid booking here. Not a pleasant experience.

10/10

Exceptional

02 May 2026

Lazaro

Amazing view

4/10

Poor

29 Apr 2026

Katyana

The apartment isn't in good shape, the room need some updates, also it takes forever to a valet brings your car, the guy in the reception was rude. The good thing about this apartments is the location, ocean front.

Family_with_children

6/10

Pleasant

25 Apr 2026

Carmi Lares

The place was clean. It was old, but it wasn’t dirty. My one complaint was that it was really hard to contact the people from the apartment. I went to the front desk to ask for towels. They said I needed to do it through the app. I did it through the app and it never arrived, and I went back to the front desk they said that they’ll look it up and nothing ever happened. We ended up being with three towels for four days, we had to buy towel towels and shampoo and conditioner. The communication was horrible. I understand that they’re trying to keep everything digital, but that didn’t even work either. Overall, the hotel is good for the price.

Family

10/10

Exceptional

24 Apr 2026

Xiomara

ra nuñez
5/5
Hace 4 minutos en Google
Todo excelente ruby andres en el servicio de asistente omg marta en el servicio de comida excelente omg estoy encantada los muchachos del parqueo excelente estoy feliz Beattie la camarera omg estoy súper feliz con el servicio vengamos desde NY y este es el luga que volveré a quedarme ❤️❤️❤️❤️❤️

Partner

4/10

Poor

21 Apr 2026

Kim M

Beach view beautiful everything else was horrible room was very old and moist it was freezing and even with the a.c off!!!! The kitchen area was dirty the microwave was dirty the bathroom needs to be redone we had to talk through what’s app in order to get things for the room no wash rags no bathroom rug

2/10

Poor

19 Apr 2026

claudia Gabriela

The room was very dirty, full of hair on the floor. looked delapidated, missing tiles in the bathroom, toilet seat old and rusty, bath tub was completely stained & dirty, with rust painted over, curtains full of smoke smell and grey from dust. The room is very different from the pictures online. Only plus is the pool and the beach. But if you are in vacation you want to enjoy your accomodations so do yourself a favor a stay away from this place.

Family_with_children

10/10

Exceptional

19 Apr 2026

Jingfeng

Good staff

Self

6/10

Pleasant

17 Apr 2026

Jason

Great view

10/10

Exceptional

16 Apr 2026

Hayley Morgan

The room was very clean. The view from the room was amazing. The pool and beach were great as well. Had a great stay. Would definitely stay there again!

Friends

4/10

Poor

15 Apr 2026

Gilbert

Had an ocean view from our unit, but you had to stand on a chair to see that view out the window and over tge roof, we had pots, pans, plates, but no way to use them, no stove, no hot plate, just a microwave...the room wasnt as clean as i expected, there was mold in shower and urine stains on toilet the floor boatds had gaps, free valet was a nice touch but you had to wait 40 minutes for your turn in the long line of cars, you get yelled at by security for walking around with no shoes or shirt from pool, and get yelled at for toys in the pool, the elevator is a joke, you never know whst floor you will end up on...beach is very close to property, will not stay again...

Family

6/10

Pleasant

15 Apr 2026

Brittany

The listing was quite misleading, while it is oceanfront property the room had a view of Collins Drive. Valet was simply “ok”. You spent much of your time waiting to drop your car off or to retrieve it. The washer and dryer in the unit was labeled “out of service” and the on site laundry was “out of service” so yayyyy for traveling back 12 hours with dirty and sandy swimsuits. Bay hallway was extremely cold which is not pleasant when returning from the pool. Curtains were dusty and gross, numerous loose nails on the spiral staircase, upstairs tub/shower combo could be refinished, and the couch appeared to have be snatched from a curb during and eviction and placed in the unit. Overall for the price I would not recommend for a family especially if you are a very clean person.

Friends_and_family Family

10/10

Exceptional

11 Apr 2026

Zulma Patricia

Best apartment/ hotel to stay in. Our vist was perfect and very accommodating. Our supervisor was very nice and helpful.

Friends

10/10

Exceptional

07 Apr 2026

Allen

Room was smaller than expected, but didn't spend a lot of time in there anyways. Has great beach access. Right out the back gate to the beach. The pool was much bigger than I was expecting, and very clean. There's a nice little tiki bar next to the pool with a good selection of food and drinks. There is also a general store on the lower level. There's a pretty nice restaurant located next to the lobby. Ate there twice and was pleased with the food and service. This place is definitely not upscale, but is in a great location. I used the gym daily and the selection of equipment was about what you'd expect from a hotel, and was always clean. Any interactions I had with staff were always positive and everybody is hard working. Valet can be a pain when it's busy, but most places are. Overall it was a good experience and my child loved the easy access to the pool and beach.

Family_with_children

6/10

Pleasant

06 Apr 2026

Imelda

Our one week stay had several frustrating issues that made it less enjoyable than expected. We repeatedly requested basic toiletries—specifically toilet paper—starting at 9 AM and did not receive it until 5 PM, which is unacceptable.
Housekeeping also seemed lacking, as there was trash left under the sink from a previous guest. Additionally, the room itself was very noisy, with constant traffic sounds and frequent honking from the valet area, making it difficult to relax.
We also found there were not enough trash bags provided, and both the valet service and elevators had long wait times, which added to the inconvenience.
The kitchen supplies also need improvement—the pots and utensils were outdated and should be upgraded. Lastly, the hotel advertised laundry facilities, but none were available during our stay.
Overall, while the property may have potential, improvements in cleanliness, responsiveness, and amenities are definitely needed.
The pool had perfect temperature and a few steps from the beach was great.

Family

2/10

Poor

06 Apr 2026

Amanda

DO NOT BOOK
Unfortunately, this property did not meet expectations and had several significant issues. The main concern was safety — the door lock did not latch properly, forcing us to stack chairs in front of the door each night. There was also no reliable way to secure the room when leaving during the day. Management was informed, but responses were delayed and no resolution was provided.
Amenities were lacking and difficult to obtain. We had to request towels and garbage bags multiple times and did not receive them until the last day. The bathroom sink did not drain and, despite reporting it, no effort was made to fix the issue. Additionally, laundry was listed as an amenity but was not available.
The kitchen utensils were worn and in need of replacement, and the shower had loose handles, making it difficult to control water temperature or fully turn it off without leaking.
Be aware that during peak times, valet service can take at least 45 minutes to retrieve your vehicle.
Pros: The location is excellent for beach access, the balcony was beautiful, and the tiki bar by the pool was enjoyable.
Overall, while the location was great, the lack of maintenance, poor communication, and missing amenities made this stay disappointing.

Family_with_children

2/10

Poor

04 Apr 2026

Alicia

Do not stay here! Scam!! We were up the first night with water pouring down from ceiling- had to catch water in pots and pans and empty throughout the night. We called host and they did not send anyone out to fix until next morning at 11:00. The place was filthy and water damaged. It took 45 min to get our car in the garage and 45 min to get car from valet (which was only option). Elevators took 20-30 min to get down to lobby at times. Worst stay I’ve ever had. Looks nothing like pictures.

Partner

10/10

Exceptional

26 Mar 2026

Benjamin

Everything was amazing

Friends_and_family Family

4/10

Poor

25 Mar 2026

Jamie

Room was in bad shape. The shower curtain had mold, the grout was falling off, the bathroom door wouldn't shut completely, and I found a live bug in the bathroom. The valet service took forever as there was always a line. We waited 30-40 minutes almost every time for our car. Didn't have enough time to check out the outdoor pool but it was a descent size. The only good thing was the view.

Family

4/10

Poor

24 Mar 2026

elizabeth salinas de

Everything in the property is 3rd party, need help? call this number kind of frustrating. Staff was very nice, bath tubs were dirty and so were the bed frames, the windows

4/10

Poor

22 Mar 2026

William

This place is very outdated and old! When we arrived our freezer had a busted beer that had never been cleaned out. The bathroom walls and trim were split n molded. There was only one light that worked in the whole unit. We were given one washcloth for 2 people for 3 days!! And when I asked the cleaning lady for more I was told I had to call but when I called there was just a VM and no one ever called back!! I could go on and on!! All you hear are other doors slamming all day and night. Every time the AC unit kicks on it sounds like the roof was going to fall
In. We turned the temp up so it would just stop!
The positives were the location is right on the boardwalk and has direct beach access.
There are too many other options to ever stay here again.

Family

6/10

Pleasant

13 Mar 2026

julie

Room was ok. Outdated and not very clean. Front desk staff friendly. Car attendants do an ok job but parking very busy and will take at least 30 minutes to get your car. Pool area is the best overall feature of the whole building. Easy access to beach.

Family

8/10

Excellent

27 Feb 2026

David Guardian

The room was clean. But it did still smell like it used to be a smokers room. That’s why it get a 4 star. But the convenience of having the beach next door makes it awesome. The pool and food tiki place next to it top it. The food and drink are good. The valet does take a bit sometimes, over 10minute for the car

Family_with_children

10/10

Exceptional

19 Feb 2026

israel

It's a good place to stay parking is free rooms are good not fancy
Beds are not best but I liked it it was a good vacation

Family

10/10

Exceptional

13 Feb 2026

Robert

Friendly staff

6/10

Pleasant

10 Feb 2026

DITAS

Good location with beach access in Miami Beach. Valet parking was convenient and efficient. The rating is because the room left a lot to be desired. At first glance, it looked clean. However, it was not clean. First, the windows and blinds were dirty. We had to clean the kitchen surfaces before we felt comfortable enough to use it. Maybe it’s just our room, but serious upkeep and maintenance work should be done before this room should be rented out.

Partner

8/10

Excellent

05 Feb 2026

JULIETA

Hermosa la vista. Muy prácticos ,lo único que le falta es calefacción o mantas para las noches frías. Además del mantenimiento de las bañeras y duchas. Pero el resto todo genial.

Leisure Family_with_children

4/10

Poor

01 Feb 2026

Matt

The room was not very clean.
It was very cold during my stay and the heater wouldn’t work.
There were no blankets therefore I froze for 3 days.
Fortunately the bar staff are amazing.

Self

4/10

Poor

01 Feb 2026

Cole

The room was horrible they just slapped some white paint over everything. WiFi never worked it was missing the plugs. Could not watch tv because no WiFi. However the bar had good food and the people there were very nice.

Leisure Partner

8/10

Excellent

27 Jan 2026

Keumyi

very nice view

6/10

Pleasant

20 Jan 2026

revanth

Room is good but there is no hot water. Valet parking is taking lot of time to get the car.

Leisure Friends

10/10

Exceptional

20 Jan 2026

Kelly

The room was great! It was clean and spacious and had everything we needed. The only thing we couldn’t access, but were able to get from someone local to the building, was a laundry card. I would just double check that if you need to do a wash. Other than that, everyone was amazing! Also, the coffee on the lower level is FABULOUS!! Thanks for a wonderful and relaxing stay!

Leisure Family

2/10

Poor

20 Jan 2026

Julián abel

Inhabitable ,olor a humedad ,las sábanas sucias ,el baño sucio todo muy mal ,fuimos con un niño de 5 años y realmente no nos quedamos ahí por su seguridad no era apto para que esté ahí .Muy mala Experiencia no lo recomiendo a nadie.

Leisure Family_with_children

8/10

Excellent

18 Jan 2026

Lynn

Room was not spotless. Room could use some TLC. The view of the ocean and beach was amazing though.

Leisure Partner

2/10

Poor

14 Jan 2026

Eric

Don’t be fooled, this is a cheap and nasty unit that should be taken down from the platform. I’m even shocked to see that it was on here on the first place. Do not go near here spend the extra money and get a better place.

10/10

Exceptional

11 Jan 2026

Mini

Kitchen was well and access to the beach was so easy the room is so clean

8/10

Excellent

10 Jan 2026

Juan Sebastian

For middle Miami Beach, it is a chip fair option, but the apartment needs an update. The showers have low pressure and look dirty due to the age of the appliances. Also, the pillows and bed sheets need to be new, with better material and quality. It is also hard to find housekeeping since every apartment has its own company. A great plus is that parking is valet and free.

Leisure Family

8/10

Excellent

10 Jan 2026

ALAN R

The apartment is in need of a remodeling. Walls are patched, bathroom is outdated with the bathtub peeling off. The beds need new mattresses. They were thin and wobbly in the middle. I woke up with a back ache everyday.

Leisure Partner

2/10

Poor

04 Jan 2026

aftab

⭐️ 1/5 – Very Poor Experience- Avoid at all cost.

This stay was extremely disappointing and poorly managed. The owners were unresponsive despite repeated complaints. The room had multiple maintenance issues, including clogged sink and bathtub, broken appliances, damaged floor tiles, and visible ceiling patchwork. The laundry card machine was out of order.

Staff at the front desk and valet were rude and unhelpful. Most concerning was a serious cleanliness issue, including what appeared to be bed bugs, a serious health issue, which was immediately reported to Expedia. A full refund was requested.

Do not risk your vacation here. We regret choosing this property and recommend looking elsewhere.

10/10

Exceptional

02 Jan 2026

Marina

To keep quite enveronment on the floor.

Leisure Family

2/10

Poor

01 Jan 2026

Aamir

Our stay at this hotel was unfortunately very uncomfortable. There was a persistent odor in the room, possibly from chemicals or cleaning products. Initially, we expected it to dissipate, but it remained throughout our stay.

We specifically booked this property expecting to use the laundry facilities. However, upon arrival we were informed that the laundry card system was not working. Despite repeatedly raising this issue with the reception, no solution was provided. The contact number given to resolve the issue was never answered, and the matter remained unresolved for the entire two days of our stay.

Additionally, the room furnishings are extremely old, and the bathroom appeared poorly maintained and unclean, which added to the discomfort.

Overall, the experience did not meet basic expectations for cleanliness, comfort, or service. I would not recommend this pace to anyone.

10/10

Exceptional

01 Jan 2026

Marina

Thank you Delphine Lara! Best ever!

Business_and_leisure Family_with_children

10/10

Exceptional

30 Dec 2025

Thelma

Todo ok

Leisure Family

10/10

Exceptional

30 Dec 2025

Andres Maldonado de la

Very clean

Business_and_leisure Partner

8/10

Excellent

29 Dec 2025

Madhumathi

Great view and courteous staff.
Room facilities could have been better.

Leisure Family

2/10

Poor

27 Dec 2025

nagaraju

Avoid this place! The photos online are completely misleading. Check-in took over an hour with rude staff, and the valet team was equally difficult to deal with. The room itself was in terrible condition—it smelled of mold, the bathroom wouldn't drain, and the flush was broken. We even found mothballs in the AC vent. Management is unresponsive and failed to provide a requested crib. Not worth the \"beach access\" at all ..stayed for three nights horrible

Leisure Family_with_children

6/10

Pleasant

23 Dec 2025

Aleida

The view was prefect, but the apartment needs to be kept better. Was not very clean and the stuff. Inside are old snd dingy including the beds .

6/10

Pleasant

21 Dec 2025

David

Well shower handle came off first time I tried using it. Wi-Fi signal was very weak. Other than those 2 issues it was adequate

Leisure Self

10/10

Exceptional

19 Dec 2025

Aaron

Love the room, stay here every year

Leisure Family

10/10

Exceptional

17 Dec 2025

Jim

Great amenities , clean room , close to the beach , heated pool , close to the restaurants and shops

Friends_and_family Family

10/10

Exceptional

11 Dec 2025

Adolfo

Clean room and a great value

Leisure Partner

6/10

Pleasant

10 Dec 2025

Madison

It was clean and the room was spacious with a good view. the pool and beach access was great. you have to go to front desk to get a wrist band for everything (going to the pool/gym/beach) it’s annoying because you take it off all the time and the line for front desk is usually really long and it takes forever. I did like the hotel it’s just the system they have for the wrist bands, laundry etc seemed more difficult and time consuming than it needed to be. Contacting about an issue needed to be through email and I asked about more toiletries twice and never got them.

4/10

Poor

07 Dec 2025

Brittany

The staff was rude and did not want to assist in any way. When I specifically asked for help from a staff member they told me incorrect information. The bathroom floor was moldy and the tub was cracked. Overall, the entire building appeared run down and dirty.

Leisure Family

10/10

Exceptional

04 Dec 2025

Rasa R

Beutifull few, nice sunrise.
Just sometimes you can feel that somebody was smoking. The smell was coming from somewhere. Other then that, everything else perfect, very good relaxing vacation.

Leisure Self

10/10

Exceptional

04 Dec 2025

Marin

Everything was perfect the room was clean and the hotel is very nice..?

10/10

Exceptional

03 Dec 2025

Jamal

Had an excellent time. Room was clean and staff was very friendly. Hope to stay again!

Leisure Self

2/10

Poor

02 Dec 2025

Anna

The hotel did not match the photos. There was no ocean view, the door didn’t close properly, and the room smelled like paint. The air conditioner didn’t work and the TV also wasn’t functioning. Overall, the stay was disappointing.

Leisure Friends