Name: Seaside All Suites Hotel
Address: 7500 Collins Ave, Miami Beach, 33141, US

2/10

Poor

30 Jul 2026

Imane

I had a very disappointing experience at Seaside All Suites Hotel.

I booked 4 nights through Expedia because the listing showed important amenities like a washing machine, microwave, and dishwasher, which I needed since I was traveling with my baby. However, when we arrived, the room had a very strong mold smell, and my baby started sneezing. We could not stay comfortably.

There was no one at the front desk, so I contacted Expedia. The agent tried calling the hotel multiple times, but no one answered.

The room also had other issues: the bed frame was broken, the sheets were itchy, and the advertised kitchen appliances were missing. I checked out the next day and had to book another hotel.

When I finally spoke with a staff member, I explained the mold issue and missing amenities. She denied there was mold and said the room was clean. She also stated that the hotel does not have those appliances and that Expedia had not updated the listing for years.

To make things worse, we were told the parking across from the property was free at night, but our rental car was towed, costing us around $500.

The hotel did not offer any solution, assistance, or partial refund. This experience caused a lot of stress and unexpected expenses during our family vacation. I hope the property updates its listing and improves its customer service.

2/10

Poor

23 Jul 2026

Jasmine

The bed was itchy, the pool was not so clean, we called for toilet paper and fresh towels and never gotten a response. I had to walk over to the office to get what we needed

6/10

Pleasant

23 Jul 2026

David

It kind of wasn’t what I expected it to be room was a little shady, took hot showers and afterwards the condensed would cover the floor makes the floors all wet and slippery shower faucet dripped had to watch one TV channel my whole four days there but the other channels didn’t work properly. I was kind of expecting more of a hotel like environment just didn’t have that feel felt like I stayed in an apartment instead of a hotel room, then offer anything I had to use a plastic bag for ice instead of Hotel ice buckets my room did not get made up neither time that I was there. I need a date that I was there.

10/10

Exceptional

20 Jul 2026

Lesly

I ⭐⭐⭐⭐⭐
We had a wonderful stay at Seaside Hotel! The location was excellent, just steps from the beach, and the staff was welcoming, friendly, and always willing to help. Our room was clean, comfortable, and well maintained. The overall atmosphere was relaxing, making it the perfect place to unwind. We truly enjoyed our experience and would definitely stay here again. Highly recommend to anyone looking for a great beach getaway! 🌊🏖️😊

Friends_and_family Family

8/10

Excellent

09 Jul 2026

Carrie

The Seaside has a quaint courtyard, is close to the beach, walking distance to shops and restaurants. The room was clean, quiet and comfortable. The most difficult thing was finding the office.
Overall a great stop for pre cruise adventure

Friends_and_family Family

6/10

Pleasant

05 Jul 2026

Gregorio

That lady …Ursula… she is no help

Self

2/10

Poor

29 Jun 2026

Nealanna

Location is good .. a lot of eateries nearby
Beds were clean and good AC

*took 15 minutes to be acknowledged when checking in. The staff speaks Spanish so if you don't speak the language you were treated with indifference as though you are dumb. There is a resort fee yet NO amenities on the proper except chairs that have NOT been cleaned. Pool was on another property as the one nearby happen to be out of service the day we arrived . Had to walk couple blocks to a very dirty pool. We were told to collect towels from our site, yet the day we went for towels we were told to check the other property , where we were told the towels are for fheir guests NOT us. Thankfully the manager on that site gave us towels .

The guy at the front desk was very condescending!!! We asked for change of towels on day 2 (no rags provided). Dismissed by telling me he'll send over room service. 4 hours later I had to visit the office for clean towels again! We were told to go get our dirty towels and take them to the office to get new ones .

Day of check out I was expecting the room to be inspected while I'm there so I can signed off to receiving my deposit. Front desk guy told me to wait 3-5 business days to get back my deposit and he is NOT inspecting the room in my presence as this is done by the cleaning staff.i left my daughter with the suitcases to go to the store . Within 3 minutes the same guy went to inspect the room as expected .
Still awaiting for my DEPOSIT
👎

Family

4/10

Poor

28 Jun 2026

Shrey

Check-in was smooth, even though our flight got delayed they were able to check us in around 3 AM, property was clean too, and location was pretty good too.. just 2 mins walk away from the beach.

But service was VERY POOR.

For 2 people staying for 4 days, they gave just 3 towels, which obviously wouldn’t last for even 2 days.
When I went to the front desk asking for more towels, I was told I have to bring dirty towels downstairs to get replacement. Else wait for 3 days for the cleaning service.

This was the first time in my life I have heard Hotel asking to bring dirty towels down to get replacement towels. Worst thing I ever heard.

2/10

Poor

15 Jun 2026

Akshyra

the room didn’t have proper equipments and amenities. the induction was not working. utensils were dirty. the light was flickering.

Partner

4/10

Poor

14 Jun 2026

Kimiko

Great price

Partner

8/10

Excellent

30 May 2026

Alison Paige

they will not hold luggage at check in and check is at 4, no a minute earlier, if you arrive early be prepared to carry your stuff around

8/10

Excellent

27 May 2026

teyfik

Parking problem

6/10

Pleasant

26 May 2026

Ky'Anna

No parking, terrible pool, dirty looking room with a couch that’s broken and falling apart. Housekeeping did nothing but make the bed after the 4th day of our stay. They don’t provide rags and you only get 2 towels for the whole stay. The property also ran out of toilet paper and the door handle to the bathroom was broken. 3/10

Partner

8/10

Excellent

23 May 2026

Hector jose Rejas

Mejorar la atención y equipos electrodomésticos en la habitación

Family_with_children

2/10

Poor

30 Apr 2026

Stacy

Multiple property addresses, blocks away. Does not match receipt. Be prepared to trek with luggages to your actual location. Rooms smell old and moldy. Broken fixures, bad plumming. At least the ac worked. They do not answer calls. But claim to be 24/7. That is dangerous considering your room is no where on the main property. Rude staff, well only one of them.

Self

10/10

Exceptional

28 Apr 2026

Jessica

They were super accommodating. They did everything in their power to accommodate my father in a wheelchair, and I will forever be grateful.

8/10

Excellent

23 Apr 2026

Alysha

My three adult daughters and I stayed. We enjoyed it and it worked for us but our room was by the smoking area and the door wasn’t airtight, we could see daylight, so we could smell the smoke. The walk to lots of good food was short, the beach was a close walk and the staff was friendly.

Family

10/10

Exceptional

22 Apr 2026

jerald

Always a great stay with seaside.

2/10

Poor

21 Apr 2026

Elizabeth

The room was dark and scary and the whole vibe was not good. Shady looking characters roaming around the property. This is the only accommodation in my life that I had to check out of 10 minutes after checking in, and I've stayed at all kinds of places all over the world. Unhelpful staff. The room smelled like smoke and mold and was decrepit. The worst experience I have had in a long while. Shame on me for not heeding the other bad reviews.

Self

8/10

Excellent

20 Apr 2026

Charmaine

BRANDON AND THE STAFF WERE FRIENDLY AND VERY HELPFUL. I stayed with my two young teenage girls and we had a blast and love that the beach and the shops and restaurants on Collins were lively and open late.

Family_with_children

8/10

Excellent

15 Apr 2026

Nicole Giovanni

The hotel was within walking distance from the beach which was a total win! The room was clean and the air conditioning perfect! They provided beach towels which was a plus! It is located close to restaurants and the Miami bus line that was easy to use. Over all it made our 4 day stay fun and affordable! We did not drive so not to sure about the parking. There is a small kitchen setup in the room. Overall worth a short stay. Thanks for making our stay great!

4/10

Poor

11 Apr 2026

Christopher

There was black mold on the mattress. After booking I received and email from the Seaside team providing the address where I was to check in. This was not the correct address. Check in was listed as 3pm, this was not accurate either, actual check in always 4pm.

Self

4/10

Poor

11 Apr 2026

Mario

This place definitely needs a makeover. Things are a bit old, they are in some instances falling apart such as closet doors. Our first night, we were given a first floor place, and in the rear of the door, in the back of the apartment it was a homeless person who settle there at midnight. I had to call the police. The front desk which was located about a block away, never answer my calls. Perhaps the homeless person was not their fault, but I still felt a bit disappointed for the lack of communication when I was trying to reach the front desk via the phone.

6/10

Pleasant

11 Apr 2026

Deborah

The room and property are absolutely stunning. Very clean with onsite staff maintaining property constantly. The atmosphere itself is very relaxing and beautiful to look at. The colors, the vibe, the pool surrounded by palm trees, everything, VERY MIAMI.

Just steps away from the beach, park, Walgreens, CVS Pharmacy, bank, laundromat, convinience store, soooo many restaurants (I recommend Burgers & Shakes), public transit and the free trolley. Everything walking distance for a mother with her children.

The room was amazing in terms of comfortability and functionality. My babies and I loved the beds. With that being said I was travelling with two small children and I could tell that we were unusual guests to this property. Though many of the staff were friendly and left us feeling very invited, there were many that were not. They are very strict on their late checkout policy (12pm being the latest) still I believed this to be reasonable. What I did not find reasonable, understanding and honestly just lacking compassion was their absolute disregard to treat my children and myself as humans after our checkout. I asked if it was possible to leave our bags there for a few hours after checkout as our flight was not until 8 pm, and the answer was a harsh NO. I proceeded to gather my 4 suitcases, 6 bags, stroller with my son in it, my walking two year old daughter and move ourselves to the road. After calling the airline to see how early we couldmcheckgineandatheoanswermbeing a h

8/10

Excellent

10 Apr 2026

Sarah

No hairdryer. Towels not changed often. Needed to ask for more toilet paper

Partner

6/10

Pleasant

09 Apr 2026

Cristina

Nice hotel

10/10

Exceptional

03 Apr 2026

Antony

There definitely should be more people like Ursula. She is an excellent receptionist—she offers a warm welcome, is very helpful, has a great sense of humor, and, above all, has a beautiful smile for the guests. I absolutely loved being welcomed by her. Thank you, Ursula; I would come back much more often just to have you welcome me!

Friends

4/10

Poor

03 Apr 2026

Sania dominique

The rooms lack hot water, mainly on the north side where the pool is, there’s no free parking, there’s no hydration areas, only a water and ice machine at the main office. Lastly items may turn up missing out of your room if you aren’t observant. My husband iPad was taken durning check out! The stay was decent for the price but the service can be better.

Partner

4/10

Poor

02 Apr 2026

Francis

The ac was ok. It worked well durning the day but not as good during the evening

Partner

10/10

Exceptional

30 Mar 2026

nate

clean

Partner

10/10

Exceptional

30 Mar 2026

nate

clean

Friends_and_family Family

8/10

Excellent

30 Mar 2026

Jason C

Nice and clean, good pillow and beds. Air conditioning worked well. Close to beach.

Friends

10/10

Exceptional

29 Mar 2026

Mario

Excellent place for a vacation, very clean and comfortable spaces, quick access to the beach, good restaurants. Clean rooms with various appliances

Business Family

10/10

Exceptional

28 Mar 2026

Juan

Excellent hotel will back

8/10

Excellent

25 Mar 2026

Karen

Pet friendly

Friends_and_family Family

2/10

Poor

23 Mar 2026

Kimberly

there was no towels or wash rags until five minutes before we were checking out. I complained they did nothing to accommodate me. It was horrible. I will never ever stay there again.

6/10

Pleasant

22 Mar 2026

Alexandra

The property is very close to the beach and all the restaurants

Partner

10/10

Exceptional

18 Mar 2026

Juwell Haaz on

Room wasn’t what was pictured a little run down but other then that it was fairly clean not the best coming from a hospitality worker.

Partner

4/10

Poor

18 Mar 2026

Adam

Internet was quick ,room tidy ISH

2/10

Poor

09 Mar 2026

April

I almost never leave reviews, but people really need to know before booking here.

This place charges prices similar to much nicer beachfront hotels in the area, but the condition of the rooms is nowhere close. The photos online are extremely misleading and do not reflect the rooms we were given.

Check-in started the experience off poorly. The office door was locked while staff sat inside and could clearly see us waiting. We arrived right before the posted 4:00 PM check-in time and were still left standing outside while being ignored.

Our first room was unacceptable. The sheets had stains, the floors were filthy, the room smelled bad, and the furniture looked poorly maintained. We were offered an “upgrade” to a suite, but it wasn’t any better.

In the suite we found blood on the couch, mold on the blinds, hair under the toilet seat, and hair in the dishes left on the table. The floors were dirty and there was a sharp chipped tile near the bed that was a safety hazard.

By the time we discovered everything, the office had already closed so there was no one available to help. We chose not to stay and ended up sleeping in our car instead.

I have photos documenting everything. For the price they charge, this place is completely unacceptable. I strongly recommend booking somewhere else.

Partner

2/10

Poor

09 Mar 2026

Robert

They put us in a room and the TV immediately blew out. Front desk made up a story that maintenance was coming and never did. Next day, they put us in another room and that tv didnt work either. Also no help...Both had terrible showers. Terrible experience. Just keep looking, theres plenty others better for your buck

Family

10/10

Exceptional

07 Mar 2026

Robin

Clean

Family

8/10

Excellent

05 Mar 2026

Margie

The instructions we were given as to where to check in the hotel were wrong.
We had to walk about 5 blocks from where the emailed instructions we received told
Us to go and then the check
In process was very slow and hot!!!!!
Room was nice and great location once we got settled.

Friends_and_family Family

2/10

Poor

05 Mar 2026

Dhruval

Nothing good at this property. Not clean. Rude staff.

2/10

Poor

02 Mar 2026

Sandra

This is a nasty hotel. My room's ceiling in the bedroom leaked so the bed had a big wet spot in the middle of the bed. They gave me a different room but it was dirty and sheets were stained. The staff was horrible. They charged us an extra for a resort fee and I still had to wait till almost 5 pm for my room to be ready
The pool is very small and dirty.

Self

6/10

Pleasant

01 Mar 2026

Thomas

Room had some bugs staff seemed confused when asking about local things to do shower was not good hot and cold not getting the right temp had no shower curtain when we arrived it 2 hours to finally get someone to put it up best thing was location to the beach

Partner

2/10

Poor

01 Mar 2026

Louie

Yall didn’t provide me with any of the details that was described such as the pool etc

10/10

Exceptional

28 Feb 2026

Jasmyne

Staff was amazing

2/10

Poor

27 Feb 2026

Hasibullah

Lacking of support, dirty room, staff did seem to help AC was not working 2 blocks far from hotel registration, and they should in the website real room, absolutely not recommending to anyone wants to come to Miami for vacation or business

Self

10/10

Exceptional

27 Feb 2026

Ahmad

Fare good

2/10

Poor

26 Feb 2026

Edwin

I stayed here for 3 days and had a very disappointing experience. There was no room service or cleaning during my stay. We were not given extra toilet paper or fresh towels, which made things very inconvenient. This was by far the worst experience I’ve had, and I rarely leave reviews but this needed to be shared.

8/10

Excellent

23 Feb 2026

Imelda

Room was generous size - two double beds, adequate storage, plates & cutlery provided, a hot stove but no saucepans or cooking equipment, or glasses , overall clean, albeit a little tired looking in areas .

Partner

4/10

Poor

22 Feb 2026

Michelle

Only 1 toilet paper roll, not really any service/housekeeping our whole stay, not enough towels, floors were stained, TV remote didn’t work (tv was stuck on one channel the whole time), no pool (the front office staff was nice though)

Family

2/10

Poor

22 Feb 2026

Karen

The room was absolutely filthy, smelled of mold, furniture was beat up, the couch was completely ripped. We had a hard time breathing and when we asked to switch rooms we were told there was nothing available. When we contacted Expedia, the hotel lied to them about talking with us. The pictures on the website absolutely do NOT match what you get. Horrifying start to our honeymoon. We were denied a refund and when I tried calling repeatedly, the line was busy. I was so upset as I was really looking forward to staying there and enjoying the close proximity to the beach.

Partner

6/10

Pleasant

20 Feb 2026

Deborah

The room is spacious. The beds are comfortable. The location is great for beach and free trolley. Small grocery across the street. Everything else is extremely basic. For the money don’t expect any start up packs in the kitchenette. There are no checks and balances. You might get silverware but have to ask for a coffe cup or glass. Pictures are deceiving. You will need to buy everything. Kitchen towel, paper towel, no ice tray. Coffe and liners etc. Towels are minimal. No hand towels. No closet or a place to hang anything in the room. The furniture serves minimal purpose. No night stands. Dresser was not meant for clothes. All I can say is be prepared. If you stay at one of the sister places you will be walking or getting transportation after sign in. Many people upset that they had to come to the Seaside to use the pool. We worked it all out. Had to request everything like hair dryer. Buy kitchen soap. Staff did try their best to find some of the items requested.

Partner

6/10

Pleasant

19 Feb 2026

Diondre

This place has so much potential but...

1. A Resort Fee was imposed upon my arrival. I booked online and thought I was paid up. (but what resort?)

2. They offered Happy Hour at a location 10 blocks away from the hotel. I was told I could drink the HH Punch as much as I wanted from 5p to 6p every day.

3. On a walk to the bathroom from the bed, my new white socks were black upon return to the bed. The floor looked great but it was clear it had not been swept or mopped in weeks.

4. There was a decent amount of hair in the bathroom. I was in the shower trying to get it off my hands almost like cobwebs. Didn't love that.

5. None of the drains had caps and filled with water immediately.The double sinks were cute but each had 2 or 3 toothpaste caps within. I almost lost an earbud in one and would've been pissed had I lost one in there.

6. The bodywash dispenser in the shower was empty on Day 1.

7. The TV had one channel. Not a smart TV; no apps.

8. The kitchen had a microwave and two electric burners but they were 4 butter knives, a spoon, a spatula, a mixing spoon, a small frying pan, and four plates. No cups, no forks, no pans.

9. There was a mini-bar on the shelf in the kitchen that had overpriced items that you could buy across the street. With a resort fee, just seemed like Pringles and water should be included.

10. The artwork in the room wasn't centered and was damaged.

11. Housekeeping came knocking at 1015a for an 11a checkout.

12. Bed and pillows were comfy.

4/10

Poor

17 Feb 2026

Javonda

You get what you pay for essentially. Great location and very nice staff. However the rooms are extremely dated. Had to request another room. The first one felt like a basement had mold on the shower curtain, both beds had stains on the sheets and pillow cases and the remotes didn’t work in either room. The second room was a bit better but loose toilet seat. The shower drips and splashes all over the floor if you don’t remember to turn it off tightly. The hot water in the shower took forever to get hot until we figured out that if you turn the sink’s hot water the shower got hot quickly. Probably wouldn’t book again for my personal taste

Leisure Family

4/10

Poor

14 Feb 2026

TAI

The staff is very friendly, amenities are

Leisure

8/10

Excellent

14 Feb 2026

Ciara

The room was clean

4/10

Poor

12 Feb 2026

Magdalena

Honestly, it is not a hotel. They took apartments from hard working people of Miami and turned them into some kind of \"suits\". I got somebody's 1br apt. Smell was moldy when I walked in. There was no hot water! Microwave didn't work. None of the 2 TV's worked. Instead of going to see a sunset, I had to deal with maintenance. This apt was Not ready for a guest. Nobody cares.

Worst part- They want you to pay \"the resort fee\" but it's not a resort. You have to return a towel if you want a new one. No coffee in the room!! I'm serious, no coffee. Cheapest toilet paper so take yours. No tissue box. No beach chairs. Zero amenities. Pool is not for swimming, it's for kids. Resort fee????

Staff is untrained. No hospitality, not the right demeanor. Front desk guy randomly left with his car in the middle of the day. And - PHONE IS NEVER PICKED UP. Overall, not recommend . Stay only if you have no expectations at all.

Business Friends

6/10

Pleasant

08 Feb 2026

David

The check in staff was not very friendly, but the rooms were.

Leisure Partner

6/10

Pleasant

08 Feb 2026

Marcelo

I have a good start: check in was spotless but amenities like phone in your room: don’t think about to ask if you need an extra toilet paper. No housekeeping when request. The hotel charges you more than enough money as additional fees to at least have your room clean over 6 days of stay. Unprofessional staff: they will not say the word sorry. The studio I stayed had two TV’s. The one in the living room was working, not the one in the bedroom. And it’s 2026 tell me why Miami Beach still is ten years behind having direct TV as part of their cable amenities. People from 7310 Collins Ave (partners) - ended up doing housekeeping at 8:30 pm. I will dispute the fee charges. I deserve a compensation for the inconvenience.

Business

2/10

Poor

05 Feb 2026

Lidia

The room is shocking, it doesn't look like the pictures, the faucet is broken, the faucet is dripping, they didn't allow a first floor even though my mother could barely get up, there were no towels, there was no paper, the mirror was worn out

Friends_and_family Family

10/10

Exceptional

05 Feb 2026

Jim

Clean spacious room and friendly staff

Self

10/10

Exceptional

04 Feb 2026

Marcelo

The best choice to stay at this property. I asked for 2 extra days. Housekeeping not at their best but not a biggie. The cable on the room has no signal.

Business

2/10

Poor

03 Feb 2026

Yamila

They add extra fees when you are already there

10/10

Exceptional

03 Feb 2026

Mario

Good

6/10

Pleasant

30 Jan 2026

Noah

The room wasn't completely tidy, some of the towels had minor staining as well as the bed sheets. They had a kitchenette and table for two yet only one glass to drink out of. Also no garbage can in the kitchen. It was also very difficult to speak with hotel staff when the business was getting busy. For instance one day, we wanted to inquire about beach towels and I had to wait around 20 minutes behind guest checking in. for a 20 second procedure of me asking for the towels and the desk clerk handing them over. Also when seeking fresh towels I was informed I would have to come back in an hour to get some, this was at 5 in the afternoon and we were getting ready to head out for dinner within the hour, so we were hoping to shower.

Partner

2/10

Poor

27 Jan 2026

Omar

Very bad, dirty and smelly

10/10

Exceptional

26 Jan 2026

Juan Ezequiel

Great experience at Seaside Hotel.
The location is excellent — the beach is just across the street, which is very convenient.

The room was clean and well maintained, and everything was in good condition.
A big plus is that the staff speaks both English and Spanish, which makes communication very easy.

Overall, a very good option to stay in Miami thanks to its location, cleanliness, and service.
Highly recommended. 🌴

Leisure Family

2/10

Poor

25 Jan 2026

Gaylene

Check in was a nightmare. Tiny office, no a/c, one person to handle check ins, and about 10 guests in line. The room was difficult to find since there are multiple buildings. The room was super awkward with limited space to move around the room, the furniture was totally unsuited for the space and looked like it was picked up off the street, the bed was the most uncomfortable bed I have ever slept in since it was not level and I spent most of the night clinging on to the middle of the bed sheets so I didn’t end up on the floor. The mattress besides being uneven was super hard and uncomfortable. The room faced the street so I had to listen to racing cars backfiring all night while fighting gravity on the uneven mattress. I could go on and on but suffice it to say that this hotel/room really spoiled a great night out in Miami and had absolutely no value regardless of the nightly rate. Definitely do not recommend.

Leisure Family

4/10

Poor

24 Jan 2026

Andrew

Air conditioning unit was not completely connected to the wall, room smelled very moldy, refrigerator was broken

Leisure Self

6/10

Pleasant

21 Jan 2026

Scott

It wasnt horrible, it wasnt great. It is in the middle of everything. So you have a bunch shops and restaurants within walking distance. The beach is also right across the street so thats not bad. There is a little kitchenette with a cooking surface and a fridge. All in all for what we paid for a few nights it was ok. Check in is at 4 dont expect early check ins. Shower heads leave something to be desired. And although not the fault of the establishment, our neighbors were slamming the door shut on our first night there until like 3am so that was annoying, but again thats not really the fault of the place. The staff was friendly enough. If you’re looking for a cheaper option that is in the heart of the place and you dont mind sacrificing a little luxury its a fine place to stay.

Leisure Partner

6/10

Pleasant

19 Jan 2026

Abid

Decent location. Scant appointments in the room. Empty lotion, body wash, only 2 big towels, ac that never stops, et

8/10

Excellent

18 Jan 2026

Tyler

Very spacious and comfortable for the price.

4/10

Poor

18 Jan 2026

Shane

Air conditioner didn't work good and we didn't have hot water. I'm not sure why this property is getting so many 10's.

Leisure Partner

6/10

Pleasant

15 Jan 2026

Lori

Communication.
Language barriers

Leisure Family

10/10

Exceptional

13 Jan 2026

Angie

Nice clean room. Close to beach. The rooms do not have washer/dryers in them as photographed. Staff informed me the pictures are old.

Friends_and_family Family

4/10

Poor

13 Jan 2026

Marlina

The property and the room were both pretty outdated. You can tell they did put a little bit of effort into a renovation to make it look more updated and modern, but it really was just putting cosmetic touches. What stands out about this place is definitely the location. It is right across a street from Miami Beach and located on a street that has some decent places to eat just to the right of it. There was a pizza place called Blossom that was absolutely amazing a sandwich spot and a couple different places.

6/10

Pleasant

09 Jan 2026

Joanie

Everything was great as usual

10/10

Exceptional

08 Jan 2026

Brittany

Clean room, great staff

Leisure

10/10

Exceptional

31 Dec 2025

Larry

Great place to stay!

8/10

Excellent

30 Dec 2025

Janet

Quiet and shopping close. It worked well for me.

Self

2/10

Poor

29 Dec 2025

Mohammad

Dear Expedia Customer Support,

I am writing to formally file a complaint regarding my recent hotel booking made through Expedia. Unfortunately, my experience was extremely disappointing and did not match what was advertised or requested at the time of booking.

First, I specifically booked a room in a particular building; however, upon arrival, I was placed in an entirely different building without any prior notice or consent. This building did not meet my needs and was not what I had reserved.

Additionally, I informed the hotel staff upfront that I suffer from leg pain and cannot climb many stairs. I clearly requested a room on a lower floor or in a building with an elevator. Despite this, I was assigned a room on the third floor in a building with no elevator, which caused significant physical discomfort and hardship.

The condition of the room itself was unacceptable. The room was very dirty upon arrival, and there were visible bugs in and around the room, which raised serious concerns about cleanliness and hygiene. The sofa in the room was also broken and unusable.

Furthermore, the room was missing an extra comforter that should have been provided. We repeatedly asked the staff for it and were assured multiple times that it would be delivered, but it was never provided during our stay. The ac also was not working the whole time. DO NOT BOOK THIS PLACE ITS IS HORRIBLE!

Family

6/10

Pleasant

28 Dec 2025

Oumar

Location, location, location. Area is amazing hotel is ok

Leisure Family

10/10

Exceptional

26 Dec 2025

Joanie

Staff was amazing

10/10

Exceptional

14 Dec 2025

Deandre Donhue

Clean room amenities nice staff

Partner

10/10

Exceptional

09 Dec 2025

abdul

Good room and in such a good location. totally recommended.

Leisure Friends

2/10

Poor

08 Dec 2025

Alyssa

Fire alarm is constantly going off, the front desk doesn't answer the phone (called 50+ times during my stay), inconsiderate, safe didn't work but they charged me a resort fee that included the safe. Very expensive for what you get, not worth it.

Business Self

2/10

Poor

07 Dec 2025

Llemay

Terrible en muy mal estado y el personal muy poco profesional

10/10

Exceptional

01 Dec 2025

Kimberly

Great location. Friendly staff. Check-in is 4pm (not 3pm as indicated on Expedia).

Leisure Partner

8/10

Excellent

30 Nov 2025

JUAN CARLOSS

nice place, very well located. I did´nt like that I was charged for 114 US$ and I asked for an explanation and I did´nt receivei it..

Leisure Family

4/10

Poor

24 Nov 2025

Gina

Unreachable
Bugs
Not handicapped accessible

Leisure Self

8/10

Excellent

23 Nov 2025

Deonnell Yakma

Everything was accessible

Business_and_leisure Friends

2/10

Poor

10 Nov 2025

Aundra

Bedding sheets had some else’s hair on it , followed by the tub , and sink area. The in bedding sheets seemed to have been used looking very unwashed. There were no face towels and the only two large towels had stains of looking old unkept. Limited cooking utensils etc. The entire apartment appeared old and outdated. Lastly, there was dry mold in the closet, that had been painted over. Front Desk assistant was piss poor with unconcerned communication. I took pictures to prove my point.

Business

6/10

Pleasant

29 Oct 2025

Michael

Check in instructions were wrong and it was very difficult to find the office to check in. The fire alarm kept going off intermittently for hours at a time.

6/10

Pleasant

24 Oct 2025

Dirk

Helpful staff... but pretty tired property... but did have a kitchen. you get what you pay for.

4/10

Poor

14 Oct 2025

Natalie

First room we checked into was mouldy, smelt of damp and had no pans but did have hobs. We went back to receptionist who changed our rooms. This one was smaller but smelled better. Also had pans but this time no hobs or knives. We booked this place to save money by doing our own cooking and washing. After 20 hours of travellimg and a good 45 mins finding and changing room i couldnt be bothered and settled. They also do housekeeping on every 3rd day of your stay. We didnt get any and had to ask for clean towels and toilet roll. Upon checkout, they tell you they need 30 mins to check the room to get back the deposit. We asked them to check the room said would be around 35 mins. We waited an hour and had to keep asking to get our deposit back. We had planned to go into town for some food before hitting the airport but had to cancel due to this. Overall good place to stay if u plan on sleeping and showering there. If u are staying long haul i would make sure they give what they advertise.

Leisure Family

10/10

Exceptional

05 Oct 2025

Ramandeep

good

4/10

Poor

30 Sep 2025

Mercedes

Entering the room was nice. Sheets were not clean once trynna get in bed . I was disappointed . Hair & evrythinv everywhere