Fontainebleau Miami Beach

United States , Miami Area - FL
MIAMI BEACH, 4441 Collins Ave
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100 reviews shown

10/10

Exceptional

19 Mar 2026

Derek

Ani at the front desk was awesome!!!

10/10

Exceptional

19 Mar 2026

Shari

Perfect apartment!

Partner

10/10

Exceptional

19 Mar 2026

Angel

Everything was perfect

8/10

Excellent

19 Mar 2026

Craig

Yes and yed

2/10

Poor

17 Mar 2026

No hot water, loud environment , vomit in the elevator

6/10

Pleasant

17 Mar 2026

Iris

The hotel staff are top notch. The hotel and amenities are what you would expect at this price point. I did not like that they nickel and dime you for items that should be included, I.e. pay extra for a basic umbrella on the beach or a refrigerator in the room.

Family_with_children

2/10

Poor

16 Mar 2026

Lina

Very disappointing stay. The hotel is extremely outdated and poorly maintained. The room smelled bad and there was dust everywhere, which made it feel very dirty and uncomfortable. It did not feel clean at all. The service was also poor and unprofessional. We chose this hotel for a special day, and unfortunately the experience really ruined the mood for us. This place needs serious improvements in cleanliness, maintenance, and customer service. I would not recommend staying here.

Self

4/10

Poor

16 Mar 2026

Hrach

We got a suite and the fridge wasn’t working. We requested it to be fixed multiple times and were just told someone would come but no one would show up. We weren’t given much accommodations considering we got a suite.

10/10

Exceptional

16 Mar 2026

Marcus

Great stay

6/10

Pleasant

16 Mar 2026

Brooks

Our checkout time was initially noon. As our flight was delayed, I requested extending that time to 2:00 pm. The response was a two hour extended departure time would be charged $600.

Partner

10/10

Exceptional

16 Mar 2026

Ryan

Nice hotel

Partner

10/10

Exceptional

16 Mar 2026

David

Fantastic

10/10

Exceptional

15 Mar 2026

Tarsha

My family and I had an amazing time

Family_with_children

10/10

Exceptional

15 Mar 2026

Olivia

Nice pool and staff. Shopping was fun and the restaurants were amazing. Loved the Fresh Cafe

Partner

8/10

Excellent

15 Mar 2026

Alexander

Check

10/10

Exceptional

14 Mar 2026

James

Worth the money and stay!

Self

8/10

Excellent

14 Mar 2026

Sandy

The front desk gave us a great view of the ocean. Unfortunately we had 0 downtime to enjoy it as we only stayed one night. Be careful with perks and room charges. The hotel is clean but they way to get to pool was way too far

10/10

Exceptional

14 Mar 2026

Esteban

Great

10/10

Exceptional

14 Mar 2026

Esteban

Great

10/10

Exceptional

12 Mar 2026

Harold

Food was phenomenal at the steakhouse!

Business

10/10

Exceptional

12 Mar 2026

Adam

Great!!

Self

10/10

Exceptional

11 Mar 2026

Chantel

Good vibes and good size rooms

2/10

Poor

11 Mar 2026

Robert

Old property that shows wear. Outrageously expensive basics inside the property. A 750 ml bottle of water is $11. A simple breakfast is $40. A simple packed lunch or dinner to take to your room is minimum $50-60.

Self

8/10

Excellent

10 Mar 2026

Maria

Overall clean and enjoyable. The refresh lounge needs a refresh!

Friends

10/10

Exceptional

10 Mar 2026

Tiffany

I enjoyed my stay.

Family_with_children

4/10

Poor

10 Mar 2026

Giselle

Hi. We have always wanted to stay at fountain blu hotel… it was on our bucket list. We finally made it since it was my husbands 65 th birthday. Our stay wasn’t too impressive since our room was next to a utility room and the ac motors were very loud. We didn’t realize how very loud it was till we were trying to get to sleep . The loud noise kept us up all night…. Besides that our pillow cases had red lipstick or blood stains on it. I called for new pillow cases and they gave us fresh ones. Alittle disappointed
So all in all the hotel stay was just an ok experience. We ate at the Italian rest and that was good.

10/10

Exceptional

10 Mar 2026

william lyle

They even called me after my stay to remind me of my $75 credit that they gave me that I forgot to redeem. Thank you so much. Can’t wait to come back

Self

4/10

Poor

10 Mar 2026

Maria

Short staff: longer wait times for food, drinks, day beds. I paid ahead of time for my trip via Expedia, hotel staff did not communicate with Expedia and attempted to charge me a second time.

10/10

Exceptional

09 Mar 2026

Genaro

Great lobby bar scene if you are into the Miami nightlife

10/10

Exceptional

09 Mar 2026

Jay

The view was majestic. Watch the sun com up every morning

10/10

Exceptional

09 Mar 2026

Marifi

Nice upgrade for my birthday trip. We were placed on the fourth floor which is too loud to stay during the weekend because of the club below. We can hear the music until the morning. Otherwise we had a great stay. Still one of our favorite places to stay in Miami.

Friends_and_family Family

10/10

Exceptional

09 Mar 2026

Ayako

Nice arts are decorated all over the hotel especially James Turrell’s art behind the front desk lobby!

10/10

Exceptional

08 Mar 2026

Glenn

AMAZING

10/10

Exceptional

07 Mar 2026

Myra

Amazing as always!

Partner

10/10

Exceptional

06 Mar 2026

Michael

Best place in Miami Beach. Clean, c

4/10

Poor

06 Mar 2026

Amélie

Unfortunately, our experience was disappointing for the price we paid. There was almost no service at the pool, which was surprising for a hotel of this level. The water play area for children was also very limited, with very few options for kids to enjoy.

The rooms were quite basic considering the price, and the soundproofing was poor, we could easily hear noise from neighboring rooms and hallways.

There is a lack of seating in front of the pool (a lot of chairs but all not with a view of the pool). This made it difficult to comfortably supervise children. The only area with better seating was the small kids’ pool.

Overall, the hotel did not meet our expectations given the cost.

Friends_and_family Family

8/10

Excellent

05 Mar 2026

Jennie

Staying for a work conference. Unfortunately, it is also during spring break so the hotel closes pools early. There is also not a refrigerator in the room to store medications, leftover restaurant food or personal drinks.

Business

10/10

Exceptional

05 Mar 2026

Cindy Lee

Love the Fontainebleau Miami Beach. Room was clean, cleaning staff was excellent, actually every person that works at the Fontainebleau went above and beyond. Pool area and beach area are big enough to accommodate all guests. Note that Miami food service usually includes a service charge (aka tip).

8/10

Excellent

05 Mar 2026

anthony

Clean and pool nice. Far walk to pool from room

2/10

Poor

03 Mar 2026

Ziad

Good hotel, but they charge a kot more than the stay, and till now not sorred out, they charged me above 4,000 usd for a 2500 usd stay !

Friends

10/10

Exceptional

03 Mar 2026

Angela Louisa

Great stay, beautiful pool, beach view was unobstructed. lovely amenities. Traveled with family two boys 11 and 14. We did water sports, used the bikes, and enjoyed the resort.

Family_with_children

6/10

Pleasant

03 Mar 2026

Steven Waldman,

Two serious shortcomings that are why would would never stay there again: 1. broken air conditioner that made a banging noise for three nights. Asked Concierge as well as Front Desk four times to have maintenance fix it. Each time required standing in line for 15-20 minutes, After the third time, they offered to move us to a smaller room with no deck, but did not offer a commensurate credit. (2) We paid $120.00 for beach umbrellas which we were allowed to use for a total of 10\" before they said it was too windy and made us put them down. Not only would they not give us a refund, they were extremely nasty about it and lied that they told us that this was likely to happen. No one said a thing. A real scam. The Lowes is much better and it is where I will stay next time

Friends

8/10

Excellent

02 Mar 2026

Janet

Bathrooms at pool could have been a little better

Friends

10/10

Exceptional

02 Mar 2026

Karen

The room was beautiful and functional. However if I had to comment I had two glasses that weren't quite clean with lipstain oils on them. That was it overal. Staff was friendly throughout resort always smiling. the beach was beautiful. Umbrellas you had to rent for $32. Wait staff always came around to ask if you needed drink/food. Didn't have to hunt them down. Pool is bougie.

Self

2/10

Poor

02 Mar 2026

Teuta

My stay at Fountaunbleu was very disappointing. The staff was rude and unprofessional, and the overall cleanliness was unacceptable. The room and bathroom were very dirty — we even found hair in the bathroom and nails on the floor, which was shocking and unsafe.

The beach experience was also frustrating. We went to the beach at 9 a.m., but it was not open yet, and there were no towels available for guests.

Overall, this was a very poor experience. I will not be returning and cannot recommend this place to anyone

Family

10/10

Exceptional

01 Mar 2026

Sophie

Excellent security

Family

8/10

Excellent

01 Mar 2026

christopher

Great hotel
Check-in was slow

2/10

Poor

01 Mar 2026

Linda

I was double charged. The suite was old. The staff was so slow and rude. I will never stay there again

Partner

10/10

Exceptional

01 Mar 2026

Carol

Beauty resort and great middle eastern food.

Partner

10/10

Exceptional

01 Mar 2026

Shadi

Amazing

Family

6/10

Pleasant

27 Feb 2026

Greg

Room was not super clean - little stuff like a sticker and hair on the tub, drink can on the balcony.

And I went to the terrific gym at 7:45 only to be told it closed at 8p. That's shameful. Coming from CA that's only 5p, but way too early regardless. They have NO business charging a fee if they're going to do that. Having spent $1k/night I expect better.

10/10

Exceptional

26 Feb 2026

Ella

Staff nice

Friends_and_family Friends

6/10

Pleasant

26 Feb 2026

Peter

Just felt old everywhere, pool jammed with day pass holders, slow service, long time to check in a massive hotel with small registration, 2 sandwiches $us75 and had water, run down spots, small crammed gym

Partner

10/10

Exceptional

26 Feb 2026

Paul

Yes

6/10

Pleasant

26 Feb 2026

Vladimir

Elevator was not working for several days

Self

10/10

Exceptional

26 Feb 2026

Giovanny

Great customer service

8/10

Excellent

25 Feb 2026

Christine

Always enjoy Fontainebleau

10/10

Exceptional

25 Feb 2026

Kilsi

One of my favorite hotels

10/10

Exceptional

24 Feb 2026

Sheila

Had an amazing experience at Fontainebleau Miami Beach Hotel. The staff throughout the hotel was extremely friendly and kind. Love all the amenities and onsite restaurants and the room was extremely clean.

Self

10/10

Exceptional

24 Feb 2026

Neha

Very Chic resort ! Great pool and iguanas at the pool are fun to swim with !! Food is great at the breakfast buffet and the pizza place !

Family_with_children

2/10

Poor

24 Feb 2026

Michelle

The room was horrendous. We walk in to find hair all in the sink, brown spots all over the toilet seat and cover, finger makeup marks covering the bathroom door, on the floor my 3 year old is picking up false eyelashes, old m & ms which he ate off the floor, Bobby pins, Cheerios , bottle caps and wrappers. When we pulled down the sheets we noticed hair all in the bed. House keeping lied and says at full capacity when front desk says 75%. This all occurring at 10 pm at night. My young children unable to go to sleep and screaming and crying. They change our room. Only to tell us a bell boy would come get our luggage who never showed. We get to the new room at 10:50 to find the room key does not work. We call the front desk who said we need to now go back Down to the front desk for a FORTH time to get a new key card all while my young children are screaming they just want to sleep. When asked for compensation the next morning the front desk service was horrendous. I will never stay again. I can submit the photos of the repulsive room. I am extremely disappointed

10/10

Exceptional

24 Feb 2026

Christina

The hotel was beautiful and the staff was amazing and meet our every need and made wonderful recommendations for lunch and dinner. It was not just a hotel it was an experience.

Friends

10/10

Exceptional

24 Feb 2026

Jay

Great campus

Family_with_children

10/10

Exceptional

24 Feb 2026

Kerry

It was a wonderful venue!

2/10

Poor

23 Feb 2026

Brenden

I was extremely disappointed with my recent stay at Fontainebleau Miami Beach. For a property that markets itself as a luxury, iconic Miami experience, the reality was nowhere close.

First, the room was clearly outdated and not properly maintained. The finishes felt worn, the decor looked tired, and it definitely did not match the premium pricing. It felt like the room hadn’t been meaningfully updated in years.

The pool situation was even worse. It was completely overcrowded with kids — not exactly the upscale atmosphere you’d expect. At one point, the pool was shut down because someone had actually pooped in it. That alone was shocking. On another day, the pool closed early without any notice, and no one mentioned limited hours at check-in. We planned our afternoon around it and were just turned away.

Beach service was incredibly disorganized. We waited 40 minutes just to get beach chairs and an umbrella set up. For a resort charging what they charge, that’s unacceptable.

To top it off, we couldn’t get into any of the on-site restaurants. Everything was either fully booked or had long waits, and staff weren’t helpful in accommodating guests. We ended up having to leave the property just to eat.

Overall, this stay did not reflect the luxury reputation the Fontainebleau tries to uphold. Between the outdated room, chaotic pool environment, poor communication, and lack of dining availability, it felt overpriced and poorly managed. I would not return.

Partner

8/10

Excellent

23 Feb 2026

David

great room, ample size suits. BE prepared to wait for the elevators and walk distance to everything! oh and pay $$$$ for everything. Otherwise it was great!

6/10

Pleasant

23 Feb 2026

Marjorie McCue

The first room smelled bad and I asked to be moved which they did. They said they were sold out but I never saw anyone else on my floor, it felt empty. Staff were friendly except for front desk. The pool area was impossible to get a chair by the pool unless you got up at 7am. There is no short cut to the pool from the Versailles tower, there is a lot of walking to get to anything.

Family

8/10

Excellent

23 Feb 2026

Bebert

Very clean and nice hotel

2/10

Poor

22 Feb 2026

Albert

They really lost they touch with cleanliness and integrity

Family_with_children

4/10

Poor

22 Feb 2026

lex

Was told we had a ocean view and we did not, we were facing the building and the opposite side of ocean, went to customer service and they couldn’t accommodate the room I asked for, i wanted to see the ocean waking up and that’s the main reason I reserved this, very clean and nice but I’m very upset I didn’t get what I paid for the picture was incorrect and the lobbyist and customer service told me going through third party isn’t good . Other than the false advertisement we had a nice time.

6/10

Pleasant

22 Feb 2026

scott

Nice very large resort, well suited for conferences. The pool is nice. It would be nice if they had an adult only Jacuzzi. I give it 3 stars as I just do not see the bang for the buck. Example: 2 drinks poolside $67. Prices are out of control and as bad as Vegas. The rooms are okay but nothing extravagant.

Partner

8/10

Excellent

22 Feb 2026

Radomir

There was some mold in the bathroom, shower hinges

Family_with_children

10/10

Exceptional

21 Feb 2026

Julie

The staff was great, from check in where they were dealing with a snowstorm on the East Coast and canceled cruise ships. To the room staff, restaurant and beach staff everyone was great. We were stuck three extra nights in Miami and Fontainebleau made it extra nice. Thank You

Business_and_leisure Family

6/10

Pleasant

21 Feb 2026

Monica

It was clean

Partner

8/10

Excellent

21 Feb 2026

Amanda

The room and grounds were clean and nice. Excellent hospitality staff, specifically Sam at the pool hut who was super helpful helping us locate a shady area for our family of redheads. View was great and the private beach area was really nice.

I was a little disappointed that there wasn't a coffee maker in the room. A cup of coffee on the balcony before getting dressed and ready for the day would be nice.

Family_with_children

6/10

Pleasant

21 Feb 2026

RIDDHI

Amenities good but staff and service was disorganized and felt chaotic

2/10

Poor

21 Feb 2026

Miguel Angel

The check-in is AWFUL. It’s givi

10/10

Exceptional

21 Feb 2026

Sharon

Room was clean pool area, bikes, and location were great.

6/10

Pleasant

20 Feb 2026

Hyein

The toilet in the room was CRAZY. It was SOOOOO loud to the point I woke up my family when I flushed the toilet. I also heard other rooms toilet being flushed in the middle of the night.

Housekeeping was skipped or done mediocrely. Oh and the drawer in the hotel room was broken, and didn’t close all the way - kinda dangerous for kids.

I didn’t like that a part of the pool was closed each day for “private event”. I booked this hotel for my kids, but one day the children’s pool was closed cause some kid left a poop and when reported, they decided to take forever to clean - as a result it was closed the rest of the day. Other day, the pool was closed for a private event.

The staff was always very friendly though.

Family_with_children

6/10

Pleasant

20 Feb 2026

Jeremy

Very busy, noisy, overpriced and rooms in fair condition. Do not come here if you are looking for a quite experience.

Self

4/10

Poor

20 Feb 2026

Joseph

Room wasn’t cleaned and communication was terrible
They cleaned my room at 9:30 at night

2/10

Poor

19 Feb 2026

Miriam

I stayed at the Fontainebleau for four nights and spent close to $4,000 expecting a true five-star relaxing experience. Unfortunately, the pool situation completely ruined the trip.

I booked this vacation specifically to sit by the pool and relax, but getting a chair was nearly impossible. Almost all of the chairs were “reserved,” and it was very obvious that attendants were holding them for guests who tipped them beforehand. We even came down at 9:00 AM one morning and still couldn’t get proper seating — the only available chairs were far from the pool and out of the sun.

It honestly felt like you had to bribe staff just to use a basic hotel amenity, which is unacceptable at a hotel of this level and price point. Eventually I had to rent a cabana for over $300 just to have somewhere to sit by the pool.

The property itself is beautiful, but a five-star hotel should not operate this way. The experience took away from the relaxation I specifically paid for, and I left very disappointed.

Leisure Family

10/10

Exceptional

19 Feb 2026

Takesha

Clean rooms, entire hotel is spacious, attentive staff loved the accommodations of storing baggage while waiting on room to be ready.

Self

10/10

Exceptional

18 Feb 2026

Lucinda

Clean, beautiful grounds, staff excellent.

8/10

Excellent

18 Feb 2026

HAROLD

Room and hotel around is good, the only problem is the parking, overpriced and not organized!

Partner

2/10

Poor

18 Feb 2026

ester

Staff was rude, room was dirty.

Friends_and_family Friends

6/10

Pleasant

18 Feb 2026

Dr. Natalia

Rooms are old and dingy, pillows are very stiff foam … pay a fortune for an upgrade and feel like your in a 3 star hotel room

10/10

Exceptional

18 Feb 2026

Wendy

Clean, excellent staff, beautiful location; Cote restaurant, though, despite having a reservation, we sat ignored for 25 minutes without even a glass of water. Will return to the hotel again.

Family_with_children

8/10

Excellent

18 Feb 2026

Ryan

Great hotel

10/10

Exceptional

18 Feb 2026

Kathryn

Everything was great, except the bed was too soft.

Partner

2/10

Poor

17 Feb 2026

Andrea

Way too busy. Pool not heated. No coffee maker in room but tons of booze. Toilet ran all night. Refrigerator broken as well as key lock. Not worthy the money. Go somewhere else for sure.

6/10

Pleasant

17 Feb 2026

Jacob Vaughn

For the price the room/hotel were nothing special. Staff did not restock our in room bar once during the entire stay. Overall an overrated hotel and not worth the money

Partner

6/10

Pleasant

17 Feb 2026

Kara

Coffee makers in the room would be a good start. Having to line up every morning for a coffee is a ridiculous waste of time.

Friends

10/10

Exceptional

17 Feb 2026

Aram

Was great

6/10

Pleasant

17 Feb 2026

Michelle

The room had several issues. Phone was not working right and hot water was lukewarm. The amenities were ok. The reason I booked was because I wanted to use the hot tubs and they were luke warm. Additionally, I requested a refridgerator for medical reasons and it never came.

Self

10/10

Exceptional

17 Feb 2026

Rishi

Great stay at the Fontainebleau. The suite was spacious and had a great view of the beach and the resort. The credit as a result of being an Expedia member was able to be used everywhere and the drinks/food service poolside is excellent. Overall a place to stay if you like the Miami vibe!

Partner

10/10

Exceptional

17 Feb 2026

Huda

It was amazing room

2/10

Poor

16 Feb 2026

Kevin

Junior Ocean View Suite had a view of a brick wall.

Leisure Partner

8/10

Excellent

16 Feb 2026

Jackie

Overall stay was good. Came back after an excellent experience a year ago. Complimentary bikes were great and food was good. Oceanfront balcony room was a great view, clean and reasonably appointed. Was a bit disappointed this time around in some minor things. Service at the pool was not nearly as quick, and very inconsistent. Music from La Cote and the Arkadia area was terribly loud - and competed in terms of genre. Just noisy. There was also an event on the last day of our stay that basically shut down 75% of the pool area. We were not informed and it caused confusion and a tremendous lack of space in the largest public area of the resort. This would have been good information to have so we could plan accordingly.

Leisure Family

2/10

Poor

16 Feb 2026

Amy

25 minute wait at checkin, dirty carpets and scuffed hallways was not a good start, but it got worse. The pool areas all close at 6. I don’t just mean the pools-it’s the hot tub and the chairs by the pool. One of the staff literally said the chairs close and you are not allowed to sit outside after 6??! The pool was crowded, they ran out of towels and you have to have your bag searched to get in. The housekeeping staff was rude and weird, knocking several times in a row but never cleaned our room over 3 night stay. The arrival and departure drives are an absolute mess and it’s as if they don’t know how to operate a hotel. I would never stay here again.