Crystal Hotel Taipei

4/10

Poor

02 Jan 2026

Matthew R.

The room was clearly a smoking room, there was literally a roach climbing the wall when I walked in, dirty decor overall but if you want to stay cheap and can tolerate such... ^

Leisure Self

8/10

Excellent

31 Dec 2025

Luke

Easy check in

Business_and_leisure Self

4/10

Poor

24 Nov 2025

Alec

This hotel was probably beautiful 50 years ago. Now it’s dated and dilapidated. Shower curtain is missing, bathroom door does not stay open. Carpet should be replaced. Stains on the furniture.

Self

6/10

Pleasant

15 Nov 2025

xiao ming

need to be renovated

Friends

4/10

Poor

02 Jun 2025

Carl Richard

The hotel is extremely old and rundown. Staff doesn't speak English or make any attempts to hear your concerns. My toilet wouldn't flush and they did nothing about it. The bed is as hard as a rock. I did get two more pillows when I complained. In the room, there was NO control of the air conditioning or hot water. It was freezing. Towels had holes in them. The faucet of the sink was precarious. It was the cheapest room I found in Taipei, but there is a reason for it.

Self

8/10

Excellent

16 Feb 2025

Po Wen

Safe and good environment

Leisure Self

4/10

Poor

03 Jan 2025

Michael

Damp and musty. Lert the window open. Kettle and fridge ok. Walk to train within reason. Hot water for shower ok. Foundation of tub in need of serious repair. Very old building.

Leisure Self

4/10

Poor

26 Dec 2024

Gregory

Overall, the hotel and room was quite nice, but I was disappointed that there was a lot of mould in the washroom along the tub and in the tile grout lines. As well, be aware that it is not normal for hotels in Taipei to necessarily have heat and this hotel does not, and I found the room quite cold and difficult to be comfortable in for this reason.

6/10

Pleasant

09 Dec 2024

Loy

More suitable for business travellers rather than leisure

Leisure Self

8/10

Excellent

09 Dec 2024

Evonne

Clean. Lovely lake view. Room facilities outstanding. Highly recommended to stay here!

Leisure Partner

2/10

Poor

20 Nov 2024

Jeffrey

Grimy, grotty, beaten...

To say that this property has seen better days is an understatement. Those days, at best, were last century. The lobby is dark and cluttered, but not too off-putting. That happens as soon as you walk into your room, which was probably last refurbished in the 1980's. My room had a unique feature: A small davit/derrick bolted to the floor in front of the window facing an alley. Used in conjunction with a pulley system it is likely used to get oversized mattresses to the upper floors as the elevators can barely accommodate 2 people, let alone a king-sized mattress. You step up approximately a foot to get into the bathroom, which is gross and grotty and was probably last cleaned about the same time the hotel was refurbished - 1980's. Mold and mildew throughout and dimly lit by a single 40 watt bulb. The tub/shower has no curtain and the tiling around the tub is strategically designed to sluice all the water onto the floor, flooding the bathroom and turning it into a dangerous slippery slide. The room itself had one light directly above the entrance that provided some illumination but the remaining 2 \"reading lights\" were 40 watt or less and kept shorting out. The A/C was fixed at 22 C., no matter what you MIGHT like to set it too. The location is a busy street without much to support tourists as there are no convenient restaurants or shops. Save yourself the frustration and give this place a pass.

Self

4/10

Poor

12 Nov 2024

Jefren

I would not save a few bucks and do this again. The staff is amazing but the facility is a safety concern with all the mold and dated items

Leisure Self

2/10

Poor

13 Jan 2024

Vivien

terrible hotel, I will never ever book this hotel again! Dark and dirty room, don't trust those room pictures on their page, you will expecting 10 time worse when you check in this hotel. Spider web hanging on the roof. no room service. when I first day check in, I even find some other customer's body hair on toilet, disgusting!

2/10

Poor

05 Jan 2024

Soi Tho

the price is too high like 5 star hotel when during dec countdown period, but the room environment is super old with dust and dirty on wall and bathtub is dirty and the ceiling also worst and lighting wayer is seenable at outside with no light available on one spot.
the upper level flushing water or bath also can hear the water sound, when sleeping will worry the water like suddenly boom and down into my face from ceiling top.
the bed is very tough or so call hard，not soft , but the good things is easy to fall in sleep,
the staff service n attitude is good and helpful, just the room is really not match one star level with that 5 star hotel price.

Leisure Partner

8/10

Excellent

18 Dec 2023

Qing

The location is reasonably close to the train station, and quite close to the bus stops that can take you to most of tourist attractions.
The property is old, but can't complain as the price is not bad.
So overall it's not a bad option if you are looking for a reasonably clean and convenient accommodation within budget.

Leisure Family

4/10

Poor

11 Dec 2023

Swee Chuan

Upon checkin the first room given to me had cockroaches. Changed to the second room, but shortage of bathing towel, the electrical charging point was loose.

Leisure Partner

4/10

Poor

04 Dec 2023

rodolfo v

Old looking rooms and outdated

Leisure Self

8/10

Excellent

30 Oct 2023

Mario

8/10 Good Hotel

It was a nice hotel. Their staff will go above and beyond for you. Bus stops, 7 eleven stores, laundry-mat are in 1 block proximity. But where it falls short for me were the showers; it needs a shower curtain, it becomes a very slippery ground from showering water going everywhere in the bathroom. Grab on to the handles as tight as possible so you don’t fall. The beds were very firm, nearly hard as a rock. I thought I wasn’t going to get any sleep but it had its way to feel fine to sleep on. 4 large bottle of waters, tea pack and coffee where in the room. I do recommend this place and I would go back again, but just beware of the bed being very firm and the bathroom being messy wet after a shower.

Friends_and_family Friends

6/10

Pleasant

09 May 2023

Andrew

This place was good for what I paid. But needs to be cleaned properly. And things like the celling and walls need be sanded and repainted. The carpet was filthy.

Leisure Self

2/10

Poor

01 May 2023

kenji

It was a love hotel.

Leisure Self

6/10

Pleasant

04 Mar 2023

Nathan

Walls too thin
Under 15 degrees in the room

10/10

Exceptional

01 Mar 2023

Kevin

The sign was large enough to see the hotel from a distance.

Leisure Self

4/10

Poor

15 Feb 2023

Britt

First of all, there were some very nice people working there who were super friendly and helpful. Unfortunately, my first impression wasn't great, I came there and the employee didn't seem to enjoy anything he was doing. Almost as if I had to say sorry for me getting a room there?
Then I arrived in the room, for the fact that I needed to pay around 50 euros a night, I expected something more than just other people's hairs on the floor, bed, in the shower and around the whole room.. That really made everything very, very disgusting. Spots, hair, plastic wrappers??? That's not how it is supposed to be.
Area isn't the greatest either. Great night market, but that's it. For me it was out of emergency I needed to stay here, but I will not be back.
Wi-fi also didn't work.

Business_and_leisure Self

4/10

Poor

04 Jan 2020

Hoang anh

I did payed for 49squares meters,but the firsts day they was put for me 20 squares meters was very dirty room so uncomfortable for 4 peoples . I went to complain then second day they was charged room better also we comfortable until the end
I hope in future make sure they pay what as it is .frist day we lived room 603 and last 3 nights in room 707
Thanks
Anh Nguyen

Friends_and_family Friends

10/10

Exceptional

28 Dec 2019

al

Hotel location is excellent because it's a walking distance fron Longshan MRT station. Also, a special thanks to the Hotel Supervisor, Mr. Oh.
You made our family vacation memorable because of your excellent service. We will definitely come back in Taiwan and stay in Crystal Hotel.

Leisure Family_with_children

10/10

Exceptional

05 Jun 2019

Lynn

Good stay

Easy to find and staff was friendly. Not near a railway station probably an 8 minute walk. Not active neighborhood . Quiet.

Friends

8/10

Excellent

20 Dec 2018

Gavyn

Will consider staying again.

Overall is good.. just the location abit of a walking distance to mrt. Staff is friendly and attentive.

Partner

10/10

Exceptional

17 Nov 2018

Mark Anthony

Im coming back

Very good location
Quite old but tidy
Daily housekeeping and stock replenish
Very good staff
Very quite and cozy
Love to come back

4/10

Poor

11 Nov 2018

Verified traveler

Cheap, no frills accommodation

The hotel and the room that was given to us looks old and rundown. Bed is a bit hard and not as comfortable. Toilet also has a problem as the floor gets wet easily. Room and toilet were spacious though. Other rooms we saw seems a little bit newer or newly renovated. Service was satisfactory as we requested them to clean our room daily and toiletries and amenities were also replenished. Location was far from the nearest MRT or train station, around 600 meters. Good thing there were supermarkets nearby where you can get your daily needs.

Overall, if you're just looking for a cheap, no frills accommodation, then Crystal Hotel maybe the one for you.

Partner

4/10

Poor

29 Oct 2018

Verified traveler

Only stay here as a last resort. There was no window in our room, water damage on the walls, which were also crumbling, They clearly did not clean the floors and shower etc, as someone else's hair was all over. They didn't even wipe the counters. The towels were ripped, the bed felt like I was sleeping on a cardboard box. Just a garbage hotel all around. Don't waste your money. Oh yeah - and the cups in the room for coffee were not even cleaned!!! They had old coffee in them!!!!

6/10

Pleasant

04 Sep 2018

Alex

It was generally OK.

Friends

8/10

Excellent

05 May 2018

Verified traveler

Friendly staff

..and adequate for travelers.

2/10

Poor

21 Feb 2018

Lennex

beware scam

scam, we go there booked, end up we pay cash, the refund how? they no answer by hotels.com

4/10

Poor

19 Feb 2018

T

HOTEL FROM HELL

- room was in TERRIBLE condition, hair that wasn't ours was everywhere, and there were even random socks left from other people's visits before
- most hotels give you bottles of water to drink. When I asked for an extra bottle, they said they would have to charge me an additional 60 NTD
- there was no air circulation in the room. They insisted there was. I tried all the things they said to trouble shoot. When I finally managed to convince them to come look at the thermostat, they decided to say that due to it being winter (late February) they had all centralized air conditioning off. I advised there wasn't even air and they said they've turned off all the air circulation. The only thing they were willing to do was provide me with a standing fan. Which was NOT enough to keep air in the room moving.
- bathroom had no lock on it and it was broken
- the shower had no curtain and sprayed water everywhere
- the faucets leaked and flooded the bathroom floor constantly
- there was hair underneath the bedsheets and in the pillows
- the towels had holes and stains
- the room was terribly run down, paint chipped everywhere, trim was falling apart, paint peeling off the doors and knobs, no electronic lock, key card was literally a key

2/10

Poor

02 Jan 2018

Verified traveler

Room condition

1) heater got problem
2) very far from public transport
3) room is creepy and it is at a corner
4) very old and dirty room. Security is bad.
5) service is normal.

Family

2/10

Poor

28 Dec 2017

Sandy

Don’t go

Urine stained sheets, cockroach in the room, need I say more?

Family

8/10

Excellent

02 May 2017

David

Fine for sleeping

Check-in was a little slow and room smelled of frequent fornication. Just needed it for sleeping - sadly easy route for subway through the botanical gardens at night

Family

4/10

Poor

04 Jan 2017

Verified traveler

Not so good. Property is old and not very clean. Staff are very courteous, though.

Family

6/10

Pleasant

03 Jul 2016

Te-Hsiang

A Short Crystal Hotel Review

1. The room is clean and big but you can still smell a bit cigarette smoke in my non-smoking room.
2. My grandparents, who are over 85 years old, have difficulty in walking; instead of going downstairs to the buffet to have their breakfast, a hotel staff member took their food to their room, which we didn't ask for. Very sweet.

Family

2/10

Poor

28 Mar 2016

Leopoldo

Never again!!!!

Omg this hotel is in need of a major uplift. The room is old. Mold in bathroom. Ceiling tiles with holes or had water damage. WiFi was no good. No heating. The bed was harder than concrete. There was some electrical wires hanging from an electrical socket which I know that isn't safe or at least poses as a safety issue. I can go on for days. Not to mention one of the staff was so unfriendly. All I can say is never again. Don't let them Web photos fool you folks it's not what they post.

4/10

Poor

29 Dec 2014

Edward

Beyond my expection

Although the hotel is about 1Km from the Railway station, the conditions of the hotel is beyond my expection. The customer service is acceptable. Water pressure in the bathroom is unstable and is heat enough in summer. The suite is very romantic and is time to renovate. The typical breakfast buffet is fair enough. It would be a choice if you cannot find another one in high season.

4/10

Poor

15 Jul 2014

Wes

For a Cheap Acceptable Hotel in Taipei it's Okay.

This hotel suffers from quite a lot of deferred maintenance. I believe that the current owners purchased this in very poor shape. They have spent a fair amount to bring this Hotel up to current health and safety standards. However, there is still a way to go.

Be aware that the Hotel is somewhat \"tired\" Not all lights work. Not all switches work. Cleanliness of room was marginal, but acceptable if standards are not too high. Under all the dust, there are some nice touches; molding, bathtub, and nice lobby. Location is local neighborhood (though on a major street), can walk to Metro (takes approximately 15 minutes). Did I mention that Hotel is located across the street from Starbucks?

Breakfast is included in price. This is an Asian Breakfast.

To summarize;
Cheap
Location okay
deferred maintenance
Asian Breakfast.
Nice Lobby

6/10

Pleasant

19 Feb 2014

James

central for walkers.....

Room was run down. Nice staff. OK breakfast.

2/10

Poor

25 Dec 2013

Clif

low price with equivalent quality

set your expectation low, just a place to sleep, no heating even during cold night, provide hot breakfast though, only if constrained budget.

2/10

Poor

25 Dec 2013

Clif

low price with equivalent quality

set your expectation low, just a place to sleep, no heating even during cold night, provide hot breakfast though, only if constrained budget.

4/10

Poor

23 Oct 2013

Verified traveler

I would not stay here if not for the location and the price. It is very old.

8/10

Excellent

01 Mar 2026

FU CHIA

整體還行

6/10

Pleasant

19 Feb 2026

SUYU

客房有霉味，服務人員都不錯

Friends_and_family Family

10/10

Exceptional

02 Feb 2026

Yuan-Cheng

服務好

2/10

Poor

06 Dec 2025

TSUGUTO

白い壁は黒ずんでいて、とにかく部屋が汚い。
かび臭かった。
あれを部屋とは呼べない

Business Self

10/10

Exceptional

29 Nov 2025

YUSYUAN

好

4/10

Poor

22 Nov 2025

YURI

最初に行った部屋がベットの中に髪の毛が何本もあり、シミもあった。床に白い毛が沢山落ちていて、犬か何か動物の毛ではないかなと思います。その後部屋を変更してもらいましたが、その部屋はシーツの下に髪の毛が4本、枕は２つとも茶色いカビが生えていました。英語は通じません。翻訳機で対応してくれますが、すこし時間がかかり、不便でした。

4/10

Poor

15 Nov 2025

Moon Lam

舊

6/10

Pleasant

01 Nov 2025

yuki

部屋の清掃が不十分なのか冷蔵庫の横にゴキブリの死骸が落ちていました。
蛇口を捻ってもカランしか使えず、またお湯が出るまでかなり時間がかかりました。
ドライヤーやコンセントは普通に使えたので良かったです。
フロントのスタッフさんはフレンドリーな人でした。

Leisure Self

6/10

Pleasant

29 Oct 2025

Stephen

客房老舊，如果能更新家具，衛浴設備，以及其他相關設備，將會吸引更多顧客前來住宿。

Friends_and_family Family

4/10

Poor

14 Jul 2025

chin i

房間內需加強裝修

Self

6/10

Pleasant

04 May 2025

Andrew

地點跟捷運車站距離較遠（熟悉的話也需十五分鐘步程）設施比較老式（例如水龍頭鬆脫，冷氣沒有調校直吹睡床上），衛生清潔尚可（但是小心清潔房間後有東西丟三落四）

Leisure Self

8/10

Excellent

28 Apr 2025

YUHUA

除了房務清潔需加強外一切都算還不錯

服務態度親切、住宿環境整體而言還算不錯；房務清潔部分真的很需加強••••
（如：被單、毛巾未更換）

Business

6/10

Pleasant

19 Apr 2025

Sakata

シャワーから黄色い水が出てたけど、静かで過ごしやすかった。

Leisure Self

2/10

Poor

13 Mar 2025

Verified traveler

不推薦

隔音超差,房間煙味很重,房間電話根本只是裝飾,廁所設計也不好

Business Self

8/10

Excellent

12 Mar 2025

Chien Ting

老舊了點，但房間蠻大的

Leisure

2/10

Poor

25 Feb 2025

????

口コミにあったように汚い
2月半ばの宿泊、気温は13度
部屋の暖房が壊れており効かない
フロントに言うと、台湾のホテルは暖かくないと返答が来て、毛布を借りることとなった。ただ壊れてるだけだと思う。ベットメイクは毎日来てくれた。水も毎日ペットボトルを置いてくれた点だけは良いが、値段からしたら最悪と思った。
これならカプセルホテルに泊まった方がよかった。部屋が寒いと気持ちも萎える。

Leisure Self

10/10

Exceptional

22 Jan 2025

Verified traveler

值得推薦的住宿

房間很大，剛好入住到有浴缸的房間，能在冷到不行的冬天裡泡澡，很幸運。

但浴缸的高度有點大，起身後滑倒的機會頗高，建議可加強安全性。

Self

4/10

Poor

04 Jan 2025

Haruko

バスタブの排水をすると、洗面所まで水浸しになり、靴を履いて洗面所へ行かならなかった
その他は部屋も広くて良かったです

2/10

Poor

30 Dec 2024

MAN HOO

如揾不到其他住宿地點, 無辦法下先選此間.

貴都大飯店房間須然比較殘舊,都可以接受,但有個別職員服務態度就不太好,有次要求櫃枱職員補給日用品時,發覺該職員當時回覆態度,表現出極不滿意.

Friends_and_family Family

6/10

Pleasant

17 Dec 2024

TATSUYA

ホテルのシステムが分かりづらく、4泊したのに一度もルームクリーニングがありませんでした。アメニティもこちらから言わないと用意されず、不便に感じました。

Leisure Self

6/10

Pleasant

16 Dec 2024

MINEO

チェックアウト後タクシーを呼んでくれたのが良かった。受け付けの人が感じ良かった。

Leisure Family

2/10

Poor

16 Dec 2024

jun

두번다시 안가고 싶어요.

Friends_and_family Friends

4/10

Poor

25 Nov 2024

Dennis

wifi in the room not working , we need to use wifi at lobby.

carpet are too old.

Air con in the room cannot be control.

Friends_and_family Friends

2/10

Poor

14 Nov 2024

Hiroki

Bad!

Business Friends

2/10

Poor

05 Sep 2024

Kaiwen

空調故障

空調只有送微風不制冷房間有霉味酒店前台稱空調系統故障給我一台電風扇也沒有房間可以更換

Business

2/10

Poor

25 Aug 2024

Shun

冷氣不制冷

4/10

Poor

11 Aug 2024

Ken

正午にフロントに行きましたが、照明は点灯せず、暗かったです。
お部屋はカビ臭さを感じ、とてもじゃないですが連泊出来る環境ではないです。

Leisure Self

10/10

Exceptional

20 Jul 2024

Verified traveler

超值的住宿

Nice and clean room!

Self

10/10

Exceptional

03 Jun 2024

MASANOBU

3泊しました。
フロントの方の対応がよかったです。
私は中国語が話せませんでしたが翻訳アプリなどでやりとりをしてくれました。
また部屋もクチコミ程酷くなく良いホテルでした。
ありがとうございます。

Business_and_leisure Self

8/10

Excellent

10 May 2024

Verified traveler

住宿經驗

櫃台check-in的男性年輕人及晚間櫃台年紀稍長的伯伯態度比較客氣，早上七點多在櫃台的另一位中年男性態度就不是很好

大約半夜十一點多沒有衞生紙，打電話給櫃台，沒有客房的服務，自己到櫃台拿

雖然建築物比較老舊，但整體的乾淨程度非常好

Self

4/10

Poor

19 Apr 2024

Masahiro

もう泊まらない

6/10

Pleasant

16 Mar 2024

Tetsuya

シャワーの温度がちょうど良くなかった。

Leisure Self

6/10

Pleasant

07 Jan 2024

??

かつてはよいホテルだったようだが、古びた点が多々。ただし、一番良くないのは、不潔さ。たまたま今回だけできなかったのではなく、しばらく放置されてた感あり。滞在中、自分で掃除しました。もしここがチリ一つないくらいきれいなら、穴場的で良かったかも。

Leisure Self

4/10

Poor

20 Dec 2023

Kana

台北のホテルがとても混んでいる時期だったので、高値で泊まりました。部屋は古くて昔、連れ込み宿だったのかと思うようなつくりです。地域的にも日本人の女性には不向きです。バスルームには髪の毛がたくさん落ちていました。掃除をお願いしたところすぐに対応してくれました。ベットのシーツは清潔でした。

4/10

Poor

27 Nov 2023

Wai Tak

Time travel back to the 1970s but it’s like the furniture and decor had been used for 50 years.

Leisure Self

6/10

Pleasant

26 Nov 2023

Shizuho

そんなにこだわりがなければ問題なく過ごすことができます。
バスルームはシャワーで床が濡れて滑りやすかなります。

Leisure Self

2/10

Poor

30 Oct 2023

King Yiu

一次就足夠

Leisure Partner

6/10

Pleasant

28 Oct 2023

Mitsuhisa

価格を考慮すればそこそこでした。

朝食付きと記載されていたが実際には有りませんでした。衛生面、清潔さも普通でした。チェックインの時間も40分程待たされました。周りにはいろんな店があり立地は良かったです。

Friends_and_family Family

8/10

Excellent

28 Oct 2023

Ronnie

The hotel was better than many people wrote. It was good for the price. Don‘t expect things you get in a five star hotel. I was there for 2 weeks and it was okay. Bus stations are close, but MRT is 15 minutes away, but you get everywhere by bus. Get an easy card in advance. You need about 100 NTD per day if you travel around. Use the google maps app to travel.

Leisure Family

6/10

Pleasant

24 Oct 2023

Christian

Classic but old hotel..

Leisure Partner

8/10

Excellent

16 Oct 2023

Masashi

Good