Name: Ibis Budget Sydney East
Address: 191-201 William StreetKings Cross, Sydney, 2010, AU

10/10

Exceptional

26 Jul 2026

Chester

Nice clean room. Great location. A little bit of noise due to the traffic - but still not bad. Would highly recommend.

10/10

Exceptional

13 Jul 2026

Jane

Good location. Accommodating staff.

Friends

6/10

Pleasant

09 Jul 2026

Trish

The room was clean enough, as was the whole facility. They really are no amenities, so that’s not relevant. The price was right and the location wasn’t bad, but the room couldn’t be smaller. The sink was in the shower, the shower was so small that if you didn’t make a towel barrier water flowed into the room. There was no way to leave even a single suitcase open and still walk from one side of the room to the other. I’m fairly confident this is an old hostel that has been converted to a hotel. The bed was hard and the pillows flat, but the linens were clean. If you’re okay being on top of each other the price is right.

Friends_and_family Family

10/10

Exceptional

04 Jul 2026

Nea

Everything A plus!!

Self

10/10

Exceptional

30 Jun 2026

Vanessa

Great location for breakfast ! Such a nice balcony.
It was great for a budget.

Friends

10/10

Exceptional

24 Jun 2026

Andrew

The staff were extremely helpful and friendly. We had an issue with the size of the room on arrival. The staff were understanding and found another room for our stay.
Thanks for all the assistance.
Will be back

Friends_and_family Family

6/10

Pleasant

24 Jun 2026

Heeni

Front & rear entrances are weird & hard to be dropped off or picked up from, maybe change the address so uber & taxi drivers don’t wait at the harder access point

Self

10/10

Exceptional

22 Jun 2026

Michael

Great budget hotel -ideal for the solo traveler.
Close to the train- just around the corner.
Plenty of eating options around the area.
It was clean. The staff were helpful. The room had aircon. The breakfast was awesome for the price. Would definitely stay there again.

Self

10/10

Exceptional

20 Jun 2026

M Helal

Great with a budget option! Cheers

Partner

8/10

Excellent

13 Jun 2026

David

Great location and cheap but pretty run down

Self

8/10

Excellent

13 Jun 2026

Aleyah

good for relaxing and to enjiy sleep

Partner

10/10

Exceptional

13 Jun 2026

Rodney

Friendly, cheap, and close to everything. Loved it.

Self

10/10

Exceptional

11 Jun 2026

Shane

Staff were very professional & excellent customer service would go the extra mile to help you what you need

Family

10/10

Exceptional

10 Jun 2026

YUKI

We were given a room in a 6th floor with a nice view. But I personally didn’t like the high place so I asked for changing a room to lower floor. A receptionist was very helpful to accommodate my request. A room was clean and comfortable. That’s what we wanted for one night stay. Thank you.

Family

8/10

Excellent

05 Jun 2026

Alda

Reception staff very friendly. Breakfast was okay, not many options but good. The room was clean; however, we could hear people from other rooms talking and flushing the toilet. Air conditioning system was working fine.

Family_with_children

8/10

Excellent

01 Jun 2026

Alfie

Rooms are comfortable and sufficient for the price you pay. While the variety on offer for breakfast can become repetitive if staying for more than a few days, the quality is good. Barista made coffee is a nice touch. Staff were friendly and very helpful, providing us with an early check in after we arrived very early and storing bags with no hassle on the last day. I would recommend this hotel for a budget friendly option in an accessible location for everything Sydney has to offer.

Partner

8/10

Excellent

28 May 2026

Michael

Good location

Partner

8/10

Excellent

28 May 2026

Michael

Good location

Partner

8/10

Excellent

20 May 2026

Adrian

The room was basic but clean. The bed was comfortable so I got several good nights sleep. Close enough to all of the attractions that you could safely walk to them (and found more to see whilst walking). There's grocery stores nearby as well as plenth of restaurants. The breakfast was fresh and plenty to go around. Staff are very friendly and helpful.

Self

2/10

Poor

19 May 2026

Karen

Bed bugs

10/10

Exceptional

18 May 2026

Jade TL

It was a good place. Very central. The staff are helpful. But the bed isn't good. Queen bed but they were two twin beds and they move.

Self

10/10

Exceptional

03 May 2026

Karen

Every thing very good.
Slight problem with water on floor in bathroom due to drainage design but otherwise very good. Thank you

Partner

6/10

Pleasant

30 Apr 2026

Martin

Main attraction was location and staff. Main fault was lack of hanging space

6/10

Pleasant

29 Apr 2026

vincen

Bed sheet was dirty. Seems like didn't change or didn't wash well.

Family

6/10

Pleasant

28 Apr 2026

David

Good location & cheap but shabby cheap - not what it was a couple of years ago, a bit run down & a lot of noise through walls & floors

Self

10/10

Exceptional

27 Apr 2026

Barbara

Breakfast catered for many dietary needs and tastes. Food was fresh, barrista brewed coffee was tasty.

Family_with_children

4/10

Poor

27 Apr 2026

Shelley

Very old and dated room. Not well cleaned at all. Only a fold down single bed in room which was not what was advertised. Staff are very friendly and helpful though.

6/10

Pleasant

24 Apr 2026

Leroy

Not easy accessible. Staff were friendly. Breakfast cost $15. Good location for restaurants and shopping.

Friends_and_family Family

8/10

Excellent

23 Apr 2026

Sophie

The highlight of this hotel was definitely the bed. Super comfy. The staff were also very professional and helpful.

Breakfast was limited but tasty and the coffee was great. I was able to take a few muffins and a yoghurt pot away with me to have for morning tea. I didn’t spend much time exploring the area directly around the hotel but Kings Cross train station is very close and easy to access. It can be a bit noisy at night and I personally didn’t feel safe as a solo woman walking the area after about 10pm.

The hotel itself is functional but definitely needs a new coat of paint and some repairs on baseboards, lift buttons etc. The bathroom didn’t have an exhaust fan, just a small vent. I had to prop the door open with a bin to air it out. I’m not sure whether there was mould in there but I’d not be surprised with the humidity from the shower and lack of ventilation. I also had significant trouble getting my key cards to work in the door but reception staff were able to resolve this for me very quickly. There’s also no storage in the rooms other than an open hanging rack, so be prepared for that. I was able to store my bag at the hotel while I explored the city before a late flight so that was a great service.

It’s a pretty decent budget option and you get what you pay for. Again, I was very impressed with the friendly and professional staff members, and the bed was excellent.

Self

8/10

Excellent

20 Apr 2026

Corey

Pros:
-Staff was very professional and the rooms were cleaned daily
-Quiet area
-Close to many tourist areas and restaurants

Cons:
-Cleaning staff would often not clean dirty mugs or utensils, or forget to replace bathroom mats
-Shower does not have a curtain or anything to prevent water from spreading through whole bathroom floor

How to improve:
-Add a shower curtain to prevent water spreading everywhere
-It would help if a microwave was added to the room, as if your budget is limited, there are not a lot of items at the grocery store that you can eat without heating it up first

Self

4/10

Poor

19 Apr 2026

Gaerryn

Bed was the worst ive slept in everything else was average

Self

10/10

Exceptional

17 Apr 2026

Kathy

Comprehensive & fresh breakfast menu, friendly staff, clean room and many cafes & restaurants nearby in Victoria Street.

8/10

Excellent

13 Apr 2026

chi hon Samuel

Nice, clean basic hotel. Nothing special to write about but greeted by friendly, helpful staff on arrival and our room was ready way before official check in time. Room was small but again clean and tidy. Comfortable bed with tea/coffee facilities although no safe. Aircon was good, as was the bathroom. Location was a fairly far from the centre (30/40 min walk to Opera House) but I didn’t mind as it was a nice walk through the Botanical Gardens. Note: the official entrance is to the rear of the building. The entrance from the main road is only stairs and no lifts. There are a couple of bars and coffee shops as you walk into the centre and overall, decent stay and would recommend to others.

Partner

8/10

Excellent

12 Apr 2026

Belinda

The location was ideal and the room and general environment was standard especially considering the rates.

Family

10/10

Exceptional

11 Apr 2026

Brenda Irene

We had an excellent stay at Ibis Budget Sydney East, the staff were particularly helpful and friendly in every way. The breakfast's were good, and we enjoyed a full one every day. The position in regards to the centre of Sydney was good, took us about 20 minutes to reach the centre, and I am a slow walker. It was good for public transport too.

Family

10/10

Exceptional

22 Mar 2026

Anne De

This is an excellent budget accommodation. It is clean, tidy and the beds are great. I really recommend it and will stay there again.

Family_with_children

8/10

Excellent

13 Mar 2026

Delaney

Clean room, hotel was quite loud all night, but a good value for what you pay

6/10

Pleasant

11 Mar 2026

Paula

really helpful staff. cleaning abit hit and miss. location is very central.

Self

6/10

Pleasant

11 Mar 2026

Regina

Excellent location, near train station, shops and restaurants. Staff very efficient and friendly.

Self

4/10

Poor

10 Mar 2026

Jian

The basin is blocked

Family

8/10

Excellent

08 Mar 2026

Ritva Anneli

Yes

8/10

Excellent

07 Mar 2026

robert

Location was very good,easy to get around the city

Self

8/10

Excellent

03 Mar 2026

C G

King’s cross station at 5min walk.Lot of dining options around

Self

10/10

Exceptional

24 Feb 2026

Rita

Great central location, close to everything from transport to food and to the tourists attractions. Clean, though small but functional room, friendly staff.
Highly recommend if you just want a base in the city and out all day to visit all sights to see in Sydney.

Business_and_leisure Self

8/10

Excellent

22 Feb 2026

George

Clean room, friendly staff. Room card stopped working occasionally. Good value for the modest price.

Friends_and_family Friends

2/10

Poor

21 Feb 2026

Isabel

Had a serious illness and couldn’t get a refund despite having doctors note

8/10

Excellent

15 Feb 2026

James

I didn’t like how my room key constantly did not work and had to go to the front desk every single day to get a newer one provided to me so I could enter my room.

Leisure Self

8/10

Excellent

11 Feb 2026

Loris

Room was clean

Leisure Partner

10/10

Exceptional

11 Feb 2026

Rosie

Easy

6/10

Pleasant

10 Feb 2026

Holly

Great staff, room and bed comfortable. Bathroom a little tired but does the trick

Self

10/10

Exceptional

04 Feb 2026

Theresia

Yes! very clean and friendly-
Amazing view and close proximity to attractions

10/10

Exceptional

18 Jan 2026

Aidan

I had excellent stay in this hotel. The location is great and the staff were friendly and courteous. The room was basic (it is budget after all) but it was clean and comfortable. I would recommend it to others and stay again.

Business_and_leisure Family

6/10

Pleasant

15 Jan 2026

Paul

The room was fine. Basic and clean. Bathroom small and hard to keep dry as the shower is open. Breakfast was

10/10

Exceptional

13 Jan 2026

Jacob

Excellent friendly staff and amazingly comfortable and clean beds and rooms

Leisure Self

8/10

Excellent

08 Jan 2026

Trisha

The breakfast was awesome, the room was set up well. Not overly big however the showers did soak the whole bathroom and the sand was not cleaned up from our room daily with the housekeeping.

Friends_and_family Family

10/10

Exceptional

05 Jan 2026

Alison

Good room, comfortable bed, clean, friendly and helpful staff, good location

Leisure Self

8/10

Excellent

03 Jan 2026

Wilma

Clean room, accessible in train station a lot of groceries store and restaurant/fast-food nearby the hotel.

Friends_and_family Family

8/10

Excellent

02 Jan 2026

Abdolhossein

Only discomfort was shampoo, conditioner and body wash been the same

Leisure Family

10/10

Exceptional

01 Jan 2026

David

The Ibis is a wonderful budget hotel! I was very pleased with every aspect of the hotel stay, the cleanliness, the courtesy and professionalismof the staff, the location, overall it was just more than I expected. I highly recommend for the budget traveler or traveler staying a night or two in Sydney.

Leisure Self

8/10

Excellent

30 Dec 2025

Mario

The staff was very generous and kind.

Leisure Family

8/10

Excellent

30 Dec 2025

Sanjeshni

Need more ventilation..... overall all good

Leisure Family

8/10

Excellent

15 Dec 2025

LYN

Clean room and well serviced

10/10

Exceptional

14 Dec 2025

Ying Har

The staff is friendly and helpful. The room is clean. The location is very good.

Leisure Partner

10/10

Exceptional

11 Dec 2025

Isaac

Room was simple but clean. Staff were accommodating and friendly at all times. Great location - walk 15mins to city centre. Lots of wonderful eating options nearby. Uber was a great option for airport transfers and for the stadium event.

Leisure Family

10/10

Exceptional

06 Dec 2025

Diane

The two guys at reception were great it was a hot day and one of them gave us a cold bottle of water the gentleman who did the night was very polite and very helpful

Leisure Friends

10/10

Exceptional

03 Dec 2025

Darius

Good hotel nice staff and good location

Leisure Self

8/10

Excellent

26 Nov 2025

Marc Lee

Room was very clean
Staff were very helpful

Leisure Family

2/10

Poor

21 Nov 2025

Jesse

Requested 3 clean coffee mugs from staff so we could eat our oatmeal before we left for the airport. Housekeeping couldn’t provide them, the kitchen couldn’t provide them and lastly the front desk said they would yet we never received them. It was only 3 coffee mugs… We ended up spending $30 outside the hotel for breakfast instead of eating in our room.

The walls in the rooms are paper thin. You can hear everything in the hallways, the rooms next to you, above you and below you. It is bad. If you want a good night sleep and decent hospitality, do not stay here.

To be honest, this was so bad, I wouldn’t expect a response or refund, I expect this type of stay is very common.

10/10

Exceptional

14 Nov 2025

JOAN

They were very helpful
I wascablevto check in early. Staff was helpful with getting ubers. Stored my luggage for me while i visited botanical gatdens before getting on cruise. Breakfast buffet was tasty

10/10

Exceptional

09 Nov 2025

Rod

I checked in around 9pm on a Sunday,the Reception staff member was exceptional with his efficient and friendly service,the room was immaculate and quiet as well.
Close to transport, dining,shopping and entertainment options,this is my new destination for Sydney stays.

Leisure Self

4/10

Poor

07 Nov 2025

FRIDA

We paid five times more for way lower quality than other properties around ! Outside is like Amsterdam, bed had blood under the sheets and u can hear the person in the sides even breath !!

Leisure Partner

6/10

Pleasant

03 Nov 2025

Dinindu

Does the job

Leisure Friends

8/10

Excellent

01 Nov 2025

Jason

Incredible location. We were walking to Darling harbour in 15 min.
Trains and bus transport close by.
Unlimited dining options near by.
Tropicana, for breakfast up a couple of blocks is great.
Rooms are decent, comfy beds and pillows.
Reliable and prompt elevators.
Happy endings comedy show across the street.
Happy with stay.
Only downer was the Halls could ise some more regular cleaning and vacume.

Leisure Partner

6/10

Pleasant

28 Oct 2025

Deborah

Room was very average, semi blocked pipes in bathroom, vent taped to ceiling. Comfortable bed, great view. Staff were awesome and continental breakfast was great. Perfect for a place to sleep on a budget.

10/10

Exceptional

28 Oct 2025

Mehyar

It was so convenient

Leisure Self

8/10

Excellent

27 Oct 2025

Jenna

Conveniently located, a block away from a grocery store and close to other shopping areas. My room had a connecting door so I was hearing everything from the neighbouring room. Shower was…interesting. Less than a metre wide so you’re back is to a half glass divider. It is more of a wet bath room, so I would avoid putting down the floor mat until after you shower.

Amenities are not provided, it’s a 3in1 soap, but a free bottle of water at checking and a bunch of gummy candies at reception as well!

Leisure Self

8/10

Excellent

21 Oct 2025

sean

Ok

Friends_and_family Family

8/10

Excellent

17 Oct 2025

Azadeh

The staff are helpful.

Business_and_leisure

8/10

Excellent

17 Oct 2025

Wendy

Did not have breakfast. Stairs from William Street distressing, site should advise of entry via \"the\" Lane

Friends_and_family Family

10/10

Exceptional

16 Oct 2025

Christopher

I had a great stay at Ibis Sydney east. Considering its perched above a busy road, the double glazing meant that the sound does not infiltrate the room and I had no trouble sleeping or just relaxing in the room. Staff were friendly and helpful. Kings Cross station is very close and you can get anywhere from there. My room even had a harbour and Opera House view, to my surprise. I would definitely recommend this hotel and will stay again.

Leisure Self

4/10

Poor

14 Oct 2025

Nicole

The National park was not close by. It's on a main Sydney inner city road! Breakfast is only $15 so don't add to your accommodation for $34 (which was what i was offered!!!) - bit of a con. Old and definitely not worth what i paid even in Sydney.

Self

6/10

Pleasant

12 Oct 2025

Brayam

Average room

10/10

Exceptional

05 Oct 2025

Petra

It was as you'd expect from a budget hotel. No frills, very basic but clean rooms. Friendly customer service and an exceptional young man making the coffee at breakfast on Saturday. He made the morning experience!

Leisure Family

8/10

Excellent

04 Oct 2025

Nitin

Clean and co pact roo.s

Business

8/10

Excellent

24 Sep 2025

Aliaksandr

Ibis budget is budget)

Leisure Partner

4/10

Poor

19 Sep 2025

Rocco

Not athin

4/10

Poor

17 Sep 2025

Azadeh

Clean room

10/10

Exceptional

15 Sep 2025

Tim

Basic, cheap accommodation. 3 minute walk to Kings Cross Station. Perfect for what i needed.

Leisure Self

2/10

Poor

15 Sep 2025

Darren

Good location except for being positioned on a steep hill. There was no curtain or blind on the window. The window didn’t seal so noise from the busy road out front was excessive. The bathroom hand sink leaked onto the floor.

Business Self

10/10

Exceptional

10 Sep 2025

Georgia

Very convenient for transport and anything else I needed. Basic amenities but great value for my requirements.

Leisure Self

10/10

Exceptional

08 Sep 2025

Shane Anthony

Great srrvice desk and breakfast staff great room

Leisure Self

2/10

Poor

06 Sep 2025

Felipe

Filthy rooms. The bunk beds had to be arranged by ourselves. Ended up cancelling and going to another hotel

Leisure Family_with_children

10/10

Exceptional

28 Aug 2025

stojan

Little bit noisy from the street. Staff very nice. Room was clean!

Leisure Self

6/10

Pleasant

21 Aug 2025

Jacob

Located close to transport options. Got early check in. Air con didn't work. Bathroom ventilation was non existent, which meant a sauna. Otherwise comfortable and clean

Leisure

10/10

Exceptional

15 Aug 2025

michael

Location is great
Hotel has all you need
Staff extremely helpful

Leisure

6/10

Pleasant

11 Aug 2025

Verified traveler

An okay stay

Was a decent stay for the price but the condition of the bathroom in particular was quite poor

Friends_and_family Friends

6/10

Pleasant

11 Aug 2025

Edward

Consider the price i paid for it and the location it wasn't to bad. I only needed a place to stay for one night and

8/10

Excellent

07 Aug 2025

Boris

Great location near Hyde Park. Beautiful view of the opera house and the harbour bridge from my room. Excellent breakfast for the price.

Leisure Self

4/10

Poor

31 Jul 2025

Laura

Be aware that there are constructions in the building for a new AC system until end of August 2025 and the noise started sometimes at 7:30/8am!

Staff was friendly and helpful but the hotel is unfortunately in such a poor condition: windows can‘t be closed properly, doorknobs are nearly broken, AC/heater didn‘t work (maybe due to the construction), elevator often not working on the 4th floor to go down.
Rooms have no soundproof at all, so there‘s a lot of noise from the hall (slamming doors, people talking, music from other rooms) and, if you book the habour view rooms, from the 4-lane road just in front of your window.

It‘s a cheap option and a budget hotel and you literally get what you pay for. Rooms are tiny and basic.

Leisure Partner

10/10

Exceptional

27 Jul 2025

Gareth

Noah and Charinth were the front of desk staff were amazing, kept me feeling well accommodated. Best hotel in sydney!

Leisure Self