Name: Pullman Sydney Hyde Park
Address: 36 College Street, Sydney, 2010, AU

8/10

Excellent

28 Jul 2026

Darryl

Take train from Airport to Museum Station; accom is on the adjoining block. Note to Accom: Make tv easier to use.

8/10

Excellent

26 Jul 2026

Andrew

The room was comfortable, location was handy to the eastern end of the city

10/10

Exceptional

26 Jul 2026

jean

Very friendly staff. Welcoming and allow bag drops when arrival earlier then check
in. Would 100% recommend.

6/10

Pleasant

24 Jul 2026

Srinivasa R Rao

Very old hotel with a good location, sofa has stains, the chair is also dirty, also dust in the room; staff are friendly, but won’t come next time. With this price (300+ per night) would choose better hotel

6/10

Pleasant

22 Jul 2026

Andrew

Hotel needs a little TLC I think to fix things (towel rail, wardrobe door etc). Breakfast was ok but could be better. Location was great.

6/10

Pleasant

20 Jul 2026

Louise

The location is perfect but the hotel felt a bit tired. We were disappointed that our room was never serviced the 4 days we were there. We were out all day and came back to our room to rest (around 3 - 4pm) and get ready for the evening and the room hadn't been tidied by this stage. They did knock on the door later but we were resting up and didn't want to be interrupted. The Pool, Suna and Gym were great to have available to us to use.

Partner

10/10

Exceptional

20 Jul 2026

Deirdre

Location was great and view from rooftop amazing. Reception staff very helpful especially Neriada (?).

Family_with_children

8/10

Excellent

12 Jul 2026

betty

all good

Family

10/10

Exceptional

11 Jul 2026

Alexander

Needs a bit of TLC

Family_with_children

10/10

Exceptional

10 Jul 2026

Daniel

Friendly staff and good family amenities

Family_with_children

10/10

Exceptional

08 Jul 2026

Jack

Room was well cleaned every day from house keeping. Service was good, quick and attentive. Only downside was the cleanliness of the lobby bathrooms but that isn’t much of a big deal just something to note.

Roof top pool and spa are lovely at night!

Overall, highly recommend!

Friends

10/10

Exceptional

05 Jul 2026

Christine

We had high floor room with Hyde Park view. Great view during the day and night

Friends

10/10

Exceptional

04 Jul 2026

Mindy

This hotel was a perfect location. Walkable to most everything we wanted to do, but also across the street to the Metro station (and a direct train to the airport). It was clean and felt very safe.

Friends_and_family Friends

4/10

Poor

03 Jul 2026

Raul Jesus

- Improve room standard cleaning
- Buy orange for the bar once you sponsor aperitivo from 4 to 6 and you serve a cocktail with no garnish .
- support on arrival with luggage

Partner

8/10

Excellent

02 Jul 2026

Martin

Tired and Old bathroom. Can definitely use a spruce up

Business Self

10/10

Exceptional

30 Jun 2026

Scott

Great stay loved the late check out and friendly staff and the view of the park - if I was to knit pick would be great if the bedroom windows were a bit cleaner perhaps they’re due a clean soon and we we were a bit unlucky.

Pool and spa is open until 11pm which is a great facility too

Friends_and_family Family

6/10

Pleasant

29 Jun 2026

Adeneen

Unfortunately as the property was fully booked, We didn't get a room with a bath as advertised.
Good central location
Lovely rooftop pool

Partner

10/10

Exceptional

24 Jun 2026

Mary

Beautiful suite! Wonderful location to Hyde Park and easy walk to harbor:)

Family

4/10

Poor

22 Jun 2026

Megan

Overall a disappointing stay, largely due to some issues that could have been easily avoided. The pool was advertised as heated but was far too cold to use during winter, and the spa was only half full. Small oversights like missing toothbrushes required a separate request to reception, which felt like a basic miss for a hotel at this level.
My biggest frustration, however, was with the room itself. I booked a city view room through Expedia and was given a window that looked directly into the side of an adjacent building. This was not what was advertised and I would never have made the booking had this been disclosed upfront. I would strongly recommend the hotel review how this room type is listed as it is genuinely misleading.

Partner

8/10

Excellent

11 Jun 2026

Paul

Stay was good staff excellent good position close to transport

Partner

10/10

Exceptional

10 Jun 2026

Yusuf

Nice clean hotel, right by the train station. Convenient located, China Town is just down the street. The breakfast was very nice, they had alot of options to fill up. The made to order omelettes and Sour dough bread was really good.

Family_with_children

8/10

Excellent

08 Jun 2026

Harmony

Breakfast was nice, rooms were clean, but there were no water, fizzy drinks, biscuits, only milk in the fridge

Family

10/10

Exceptional

07 Jun 2026

Yanina

Everything was very good. Will be coming again!

Friends

10/10

Exceptional

06 Jun 2026

Ian

Although a little dated for the price it was clean, comfortable and we had a beautiful view over Hyde Park (although the windows were filthy)

Partner

10/10

Exceptional

31 May 2026

WAYNE

All good nothing to report

10/10

Exceptional

31 May 2026

Nina

Good sized rooms and good location. Staff very helpful

Family

10/10

Exceptional

31 May 2026

Brent

It was close to everything

Self

10/10

Exceptional

19 May 2026

XIANGMING,

The location is great, and the breakfast is good. The friendly and attentive staff makes for a very good overall service.

Family

6/10

Pleasant

12 May 2026

Thomas

The room tired with scrapes in the window sill area and base of walls all around the room. The main window overlooking Hyde park was permanently fogged over partially obscuring the view outside. I think the seal on the glazed glass has failed. There is mold along the shower curtain area. It’s a large jacuzzi style tub shower and the shower portion is an after thought with an inadequate shower curtain making it difficult to keep the bath room floor dry

Family_with_children

10/10

Exceptional

10 May 2026

Warren

Family friendly

10/10

Exceptional

10 May 2026

Marilyn

Close to eveything, museum and park.

Family

10/10

Exceptional

10 May 2026

Flori

Nice hotel, great staff!

Self

10/10

Exceptional

08 May 2026

Jason

Everything was great Reception and restaurants were wonderful.

Friends

6/10

Pleasant

07 May 2026

Hay Lam

Wanted my mobile number, when I said it was for marketing so no thank you. Reception denied that it was for marketing and said it was to call me when my room would be ready, so I gave them the number....no call to say my room was ready, but now they have my phone number. Bar was closed by 10:30am so unable to get a drink - and was informed to go round to the restaurant where they can serve me. So I walk round to the restaurant, which was only separated from the bar by a wall, to be told that they were also closed. Frustrating to be on both occasions to be mis-communicated to. This mis-communication happened on two more times, and each time the member of staff actually shared the inaccurate information. ... luckily a more senior person was behind and corrected the mistakes. So overall unable to trust what people were telling us.

Business Partner

10/10

Exceptional

28 Apr 2026

Nicole

This is our 3rd time staying at The Pullman. It’s in a great location with views of Hyde Park and the city. Extra social from the roof top pool. The buffet breakfast is very good, the staff are lovely and helpful and the hotel is clean. Highly recommend.

Family_with_children

10/10

Exceptional

26 Apr 2026

Kevin

My only complaint was that the bar closed at 10.00 other than that the hotel was excellent. The breakfast was great although got busy at the weekend.

Business

8/10

Excellent

19 Apr 2026

David

Bathroom a bit outdated

Family_with_children

8/10

Excellent

16 Apr 2026

Alan John

It would have been nice to have a microwave in room to reheat food, The pool is quite small. The hotel is so conveniently located to all the tourist attractions, we walked to everything (over 100000 steps for the week) and never had to hire a car, took train a couple times to get back to Hotel. Museum Station is only short walk to Hotel through Hyde Park. We caught Train from/to Airport to Museum station and then walked to hotel that is so convenient. Enjoyed our time at the Hotel

Family_with_children

10/10

Exceptional

12 Apr 2026

Daniel Rhys

Staff were great, location excellent right next to Hyde park and railway stations.
Definitely Stay again.

Partner

8/10

Excellent

12 Apr 2026

Hasha

While parts of the building could benefit from a refresh — such as chipped paint, scuff marks and general wear and tear — the hotel itself was a very comfortable place to stay.

We booked a Classic Room with two double beds, which was surprisingly spacious. There was enough room for two large suitcases and one small suitcase to remain open on the floor while still having plenty of space to move around comfortably. The bathroom was generously sized and featured a large corner bath with a shower over it. From the 16th floor we enjoyed a lovely view overlooking Hyde Park.

The buffet breakfast was excellent, offering a wide variety of cooked, cold and sweet options. Both on arrival and departure we were able to store our luggage, which made it easy to continue exploring the city. We also appreciated being able to use the lobby as a base — accessing the facilities and enjoying drinks from the complimentary flavoured water dispensers.

The hotel is in a convenient location, just a few minutes’ walk to Museum railway station and around a 10-minute walk to World Square.

Overall, a very enjoyable stay in a well-located hotel, and we would happily stay here again.

Family_with_children

10/10

Exceptional

11 Apr 2026

J

Spacious room, helpful and friendly staff. Good barista coffee served at breakfast.

Partner

10/10

Exceptional

02 Apr 2026

Gaynor

A stay here is a pleasant change from the average. While maintaining high standards, Pullman Hyde Park is just little understated and less try hard. Staff are friendly and quietly efficient without gushing, rooms are stripped of all the annoying non essentials, eg mini fridge is not stuffed with overpriced booze and snacks, room not littered with brochures and menus which can be accessed on line.
The restaurant is excellent with a casual and welcoming vibe, but best catering surprise is that the breakfast options include lighter à la carte options and not just the standard big hotel big price big buffet deal.
The only downside is the perilously steep and cramped subterranean car park, where there are few accessible spaces for larger vehicles.

Self

10/10

Exceptional

02 Apr 2026

Alline

Clean rooms, great location

Partner

8/10

Excellent

20 Mar 2026

Paula

Our stay at Pullman was good but not excellent. The location is nice, close to the metro/ train / hop on hop off bus line. But the housekeeping was poor, and just overall not bad but also not great! I would not choose to go back.

6/10

Pleasant

11 Mar 2026

James

A very tired building, aircon not working properly and room was quite stuffy and degraded. Great location and friendly staff.

Business

4/10

Poor

08 Mar 2026

Adamadia Diane

The location is great, but the hotel is run down. The pool is freezing; the spa is full of chlorine; bathrooms are old; tv wasn't a smart tv even though it says it is, so limited with in room entertainment for the kids; they have a lollie bar for kids and the lollies are disgusting; the cleaners are nice and do a good job.

Family_with_children

10/10

Exceptional

08 Mar 2026

Linzi Jayne

Lovely staff and excellent location.

Family_with_children

8/10

Excellent

22 Feb 2026

Janine

Great location, rooms are in need of an update. Comfy beds and easy access to public transport and the city at your doorstep

Partner

10/10

Exceptional

07 Feb 2026

Johanna

I had a wonderful stay. The room was much more spacious than I was expecting! The facilities were excellent (especially the rooftop gym and pool) and the staff were helpful and courteous.

Self

6/10

Pleasant

02 Feb 2026

Jeffrey

Very lovely staff and excellent customer services.

Elevators in building super are slow. Rooftop pool and spa areas very wet. Need more wet floor signs or rubber floor mats.
My room, the sink faucet at hand basin was leaking when tap in use and leaked all over the bench and floor. I didn’t realise it to later on. Just tripping hazards and reported it.

Business_and_leisure Partner

10/10

Exceptional

02 Feb 2026

Maria

Great location - very nice room

10/10

Exceptional

01 Feb 2026

rhian

Room was great, good view and generous size

Leisure Friends

4/10

Poor

28 Jan 2026

Gladys

The hotel location was fantastic we enjoyed the locality and the views of the hyde park however the hotel itself I would not rated 5 stars hotel it lacks the luxury it need modernisation all decorations and furnitures are old not been updated for more than 20 years.
We booked the hotel because of its star rating paid all that money but sorry I would not give the hotel more than 3 stars

Partner

10/10

Exceptional

25 Jan 2026

barbara

The room was very nice. The beds were very comfortable. The shower was very hot with excellent shower pressure and good size vanity to be able to spread out our stuff. The breakfast was very good. Especially loved the GF station. Good location.

Leisure Family

10/10

Exceptional

25 Jan 2026

Alison

One of the best hotels I've stayed at in a long time! Great location, lovely amenities, and well appointed room. I see some reviews where people say the fittings are a little \"dated\", but I would say that they're more \"vintage\". They have been immaculately maintained in a way that offers charm. We loved it. The bathtub/shower was roomy, and the park view was awesome. The lifts were a bit slow at peak times, but as long as you're not in a rush, it's not a big deal. Absolutely would stay again.

Leisure Partner

8/10

Excellent

24 Jan 2026

Matthew

Great rooftop pool

Leisure Partner

10/10

Exceptional

21 Jan 2026

EunYoung

Very clean

Leisure Family

10/10

Exceptional

18 Jan 2026

Mauro

Had a great time

10/10

Exceptional

18 Jan 2026

Sara

I had read dome review thatcmade me a little worried but can honestly say we gad a great yime here, great location, great staff, great rooms .. even had a birthday cake platter delivered to our

8/10

Excellent

18 Jan 2026

Madeleine

Great room view. The pool was nice but not safe for older people - no hand rail to step up and down and no shade.

Leisure Partner

8/10

Excellent

14 Jan 2026

Fiona

Hotel was great. In a good location, great sized room.and good breakfast. Only downside was the shower head holder was broken and had been for sometime

Leisure Family

6/10

Pleasant

14 Jan 2026

Gordon Kenneth

Staff very good. Twin beds good size. Location good.
The hotel doesn’t feel 5 star and whilst the staff at breakfast are great the amenities all round seem a little tired. TV with too few options. Bistro with no zero beer alternative.

Leisure Partner

10/10

Exceptional

11 Jan 2026

Karolina

Great stay for a weekend getaway

Partner

10/10

Exceptional

10 Jan 2026

Darryn

Great room! Great location! Very welcoming staff! Loved it!

Self

10/10

Exceptional

10 Jan 2026

Kym

Overall very good

Leisure Family

8/10

Excellent

07 Jan 2026

Matthew

Rooms and bed were great. Great location.

Leisure Partner

6/10

Pleasant

04 Jan 2026

Lisa

Cleanliness, availability of the lifts considering the amount of people staying in the hotel. Price of breakfast.

8/10

Excellent

02 Jan 2026

Celine

Staff very courteous

Leisure Partner

10/10

Exceptional

02 Jan 2026

Dorota

Great location walkable and close to all transit. Very helpful staff.

Leisure Partner

10/10

Exceptional

02 Jan 2026

Daniel

Excellent

10/10

Exceptional

01 Jan 2026

GRAHAM

Great location

Leisure

10/10

Exceptional

27 Dec 2025

Tripti

Room has a great view & was spacious. Location was excellent!

8/10

Excellent

21 Dec 2025

Ben

Hotel room was nice . Good location. Good views. Only issue was the lifts. Took me 10 - 15 minutes to get down on checkout time. They are in the progress of updating them

8/10

Excellent

19 Dec 2025

Mark

Ideally located on Hyde Park. A short walk from Museum Station (which connects to airport without transfer), and all of the city's landmarks, this is a convenient place to stay. Selecting the right room can be bewildering in available services. My first stay allowed me all Foxtel channels. My second stay only gave me restricted channels, so I upgraded for my third stay and got none at all. Quite a problem when you want to watch the cricket. The restaurant serves great food - recommend the barramundi.

Business

6/10

Pleasant

16 Dec 2025

Albert

Old fit out needs shut down and refurbished

10/10

Exceptional

15 Dec 2025

Arna

Comfortable and close to everything. Staff are always lovely.

10/10

Exceptional

08 Dec 2025

Wilter

Very nice

6/10

Pleasant

05 Dec 2025

Carlos

Great location, but the hotel feels outdated. Not worth it the price. The TV doesn’t support casting, the Wi-Fi is weak, and the breakfast is too basic for the price — it’s better to eat outside.

Business Partner

10/10

Exceptional

03 Dec 2025

Trifon

Great location

Business Self

10/10

Exceptional

02 Dec 2025

Jennifer

Comfortable bed

6/10

Pleasant

29 Nov 2025

Julie

Not impressed with the amenities, housekeeping and amenities. Basics like toothbrush and bed room slippers need to be requested . The toilet is old although the bedroom seems to have gone through refurbishment. Overall it was below my expectation for a Pullman hotel when I compare with other Pullman in other destinations

Partner

10/10

Exceptional

29 Nov 2025

Catherine

Clean room, staff, comfy bed, view

Friends_and_family Family

8/10

Excellent

23 Nov 2025

Richard

Excellent for getting into centre of Sydney as hotel is next to Hyde park
Great links to underground

Partner

4/10

Poor

20 Nov 2025

Chris

Dated interior. Told front counter that we we wanted to skip room service due to our relatively short stay. Ended up with room service still being performed and our personal towels being thrown out! Am unlikely to return

Business_and_leisure Family

10/10

Exceptional

11 Nov 2025

Joel

Great hotel with large rooms and friendly staff.

Leisure Friends

8/10

Excellent

09 Nov 2025

Christopher

room was spacious. semi clean. great view. renovations going on at the hot tub.
overall this hotel is worth the reasonable cost in a great location.

Partner

10/10

Exceptional

05 Nov 2025

Arne

Very good!

Friends_and_family Family

8/10

Excellent

13 Oct 2025

Gary

Enjoyed our stay but......the tap in the bathroom sink leaked (1906), the wait for the lifts on the weekend was ridiculous and the pillows had no body to them.

Leisure Partner

10/10

Exceptional

11 Oct 2025

Claire

Great location. They really looked after us and made the long weekend for the marathon so simple and easy.

10/10

Exceptional

10 Oct 2025

Jon

Very happy with our stay

Partner

10/10

Exceptional

09 Oct 2025

Gillian

We loved the room - huge bath and shower pressure was amazing. Some of the furniture is a bit tired but for the most part very happy. Great views too from 15th floor ( city side). The rooftop pool is small but wonderful. My daughter used the gym and jacuzzi too. The chairs on roof top are so comfortable we sat out there for hours. Would be good if they served cocktails up to there instead of just can of beer or seltzer. Also lifts getting changed and they are super slow and soooooo inconvenient and really frustrating.
Staff were so friendly and courteous and chatty.

Leisure Family

6/10

Pleasant

08 Oct 2025

David

The property was very convenient for what we were there for, the breakfast was delicious, but it had two lifts not operating at the time of our stay and it was expensive to stay as is, then we were also charged $62 for parking on top of this, that's too expensive

Leisure Family

10/10

Exceptional

08 Oct 2025

Eleanor

-

Leisure Self

8/10

Excellent

07 Oct 2025

Brooke

Rooms are a little dated and need some care. Location is great, staff were nice.