Name: Oaks Sydney Hyde Park Suites
Address: 38 College Street, 38, Darlinghurst, 2010, AU

10/10

Exceptional

25 Jul 2026

Zoe

Service team out the front had amazing service. Room was much more than expected. Honestly one of the nicest hotels I’ve ever stayed in. Well worth the price.

10/10

Exceptional

22 Jul 2026

elaine

Good sized rooms, comfy bed, very convenient location, rooftop pool a real bonus. Very quiet rooms at the back.

8/10

Excellent

21 Jul 2026

Kimberley

Excellent location. Friendly staff. Good value for money

Partner

10/10

Exceptional

16 Jul 2026

Garry

Helpful staff. Good size room. Great location with easy access to public transport and Sydney was close (walkable).

Partner

10/10

Exceptional

25 Jun 2026

elaine

A very convenient location, I had a very quiet room at the back of the building. Great little outdoor rooftop heated pool with fabulous views over the city and harbour. Friendly and helpful staff, gave a kind welcome.

Self

6/10

Pleasant

01 Jun 2026

Lisa

Dated property and bathroom tiny

Self

8/10

Excellent

29 May 2026

Michael

Friendly check in staff

Partner

10/10

Exceptional

22 May 2026

Selina

I love staying at Oaks Hyde Park for the convenient location, great room options which always offer great views as well as the 24 hour reception which is helpful for late arrivals. The prices are reasonable for such a good quality place to stay. It's not always quiet with ambulances etc of a night though.

Self

2/10

Poor

19 May 2026

Alicia

Avoid this hotel at all costs. Perhaps better suited to backpackers who don’t mind grubby, disgusting areas.

The carpets throughout the building are blackened and dirty in the hallways. The drain in the shower was clogged, the windows for the room look like they hadn’t been cleaned in YEARS.

DO NOT USE THE POOL. The water was so dirty you couldn’t see the bottom, and it smelt absolutely awful. The water was milky green, and I told reception that it needed cleaning.

There was drilling, banging and construction in an adjoining area until 11pm on Friday night just passed - I got zero sleep.

The beds were beyond uncomfortable - where they push the two singles to make a queen (not a king), there was no covering over mattresses underneath to block the edge of both mattresses being jammed into your back, just a single sheet so you can only sleep on one side.

Their response to me was “sorry, hope next time is better.” No offer of a partial refund for such a horrible stay.

AVOID IT

Self

8/10

Excellent

02 May 2026

Sonia

A great value, well maintained serviced apartment in the heart of the city. Bonus was the rooftop amenities including pool, spa and gym.

Business

6/10

Pleasant

11 Apr 2026

Frank

Great location, pool was good. Apartment was spacious however a bit dated. Kitchen was adequately equipped however some scissors would be handy. Aircon was quite noisy. Have stayed here a number of times but becoming a bit pricey for the quality.

Self

8/10

Excellent

08 Mar 2026

Jane

The location was good. We needed to attend court so the location was great for that.

Partner

10/10

Exceptional

03 Mar 2026

Julie-Ann

We’ve stayed here before, as the location is perfect for our purposes.
Walk from Museum Station, public transport to/from anywhere, walkable to anywhere in the city.
We visit Sydney regularly to attend a Specialist in Macquarie Street which is a short, pleasant walk.
Lots of food options close by, or can make use of the kitchenette in room.
There is a convenience store downstairs which lives up to its name!

Partner

6/10

Pleasant

08 Feb 2026

Izaac

Check in was great, able to check in at 9am so that was fab after a long flight!

Although room was very tired and a strange smell in the room!

Perfect location and did the job - think some other rooms are refurbed but ours wasn’t.

Partner

10/10

Exceptional

13 Jan 2026

Jay Ming Tang

Good service

Leisure Friends

8/10

Excellent

12 Jan 2026

Barbara

The room ad location was amazing and would definitely rebook.

Leisure Family

8/10

Excellent

10 Jan 2026

michael

Staff were very helpful, check in easy. There was no working bar or restaurant for the duration of my stay and parts of the hotel are very tired. Location is perfect.

Friends_and_family Friends

8/10

Excellent

06 Jan 2026

Rachel

Loved the sauna. In a great spot too

4/10

Poor

23 Nov 2025

Brooke

This is a very tired property. The common areas are scruffy. The room - despite being upgrade to a one bedroom apartment - was well past its prime. Cracks and damage in the tub. A shower curtain rail held together with tape. Painted patch repairs all over the ceiling and walls. Bubbling and cracked film on the windows. A deeply ingrained smell of smoke through the apartment, but particularly from the bed. Odour in the hallways. Dirty stairwell leading to the pool and gym. No towels in the pool/gym area. Overall, it was just an unpleasant stay for the price point and apparent star rating. Only saving grace was the location - very convenient.

Friends_and_family Family

10/10

Exceptional

11 Nov 2025

Josephine

Very clean

Leisure Family

8/10

Excellent

20 Oct 2025

david

Hotel doing it's best to improve amenities, few scruffy areas but you can tell they are upgrading and doing better

10/10

Exceptional

16 Oct 2025

Benjamin

A great semi-budget hotel in a perfect location!

Check-in was easy and we were given a WONDERFUL room with great views of the city across Hyde Park. The room itself was also very spacious and had a nice sized balcony (although we didn't have much time to use it).
The hot tub and pool on the roof had amazing views. We used the hot tub both nights and it was the perfect was to relax after a long day.

Partner

10/10

Exceptional

14 Oct 2025

Sheldon

Walking distance to transport, good area

Leisure Self

6/10

Pleasant

10 Oct 2025

Kathryn

The floor and curtains were so dirty that our baby crawled on floor and got black stuff on her. When we brushed past curtains we got stuff all over us!

Leisure Family

10/10

Exceptional

29 Sep 2025

Roy

We had a great stay; the room was clean and comfortable, and the staff were exceptionally friendly and helpful. We would gladly recommend this hotel and look forward to returning in the future.

Leisure Partner

10/10

Exceptional

29 Sep 2025

Debra

It was extreme weather conditions when we stayed. We were able to eat, relax and enjoy comfortably on the premises .

Leisure Family

8/10

Excellent

28 Sep 2025

Sharon

This is the second stay at this property.
I recommend it as it is clean, close to transport, walkable to city and groceries.
The only complaint I had this visit was the fact that my 2 x balcony doors did not lock. This was reported to the front desk.
Otherwise I would stay here again.

Leisure Family

10/10

Exceptional

27 Sep 2025

olivia

Booked for 2 nights. Had to book for 1 more night. The property it beautiful

Leisure Friends

10/10

Exceptional

17 Sep 2025

Mark

Enjoyed staying here, great room, lots of space and so close to transport

Leisure Partner

8/10

Excellent

13 Sep 2025

Lisa

Lovely outdoor pool and spa. And gym was great. Room was spacious

Leisure Partner

6/10

Pleasant

26 Aug 2025

Kylie

Great location great to have spa and sauna although spa could have been warmer

Leisure Family

2/10

Poor

15 Aug 2025

Nic

Bad to worse

Entire building is tired and smells of cigarettes. Dishwasher in my room had distractingly large 'out of order' sign on dishwasher. Did not provide a compliant tax invoice with GST - tried to claim that a 2-day stay was input taxed.

Business

8/10

Excellent

10 Aug 2025

Hollie

Location was great. Living space was large. Bathroom was very small. The rooms/halls are due to be updated. Pool/hot tub area was nice. We would stay here again due to proximity to everything.

Business_and_leisure Family_with_children

8/10

Excellent

09 Aug 2025

Lynn

The location is excellent and staff were helpful. The property is dated and in need of some work. I understand they are carrying out some refurbishment. The bathroom mirror edges were rusty. The shower made noises and the pressure was very low.

Leisure Partner

10/10

Exceptional

09 Aug 2025

Danny

Great

Leisure

6/10

Pleasant

03 Aug 2025

Justin

Close to Hyde Park

Leisure Partner

8/10

Excellent

02 Aug 2025

Clinton

Great location in Sydney. Walkable to Opera house or Darling Harbor. Front desk staff was very friendly and helpful. Kids loved the rooftop pool and hot tub. Was a little cool in July so they spent most of the time in the hot tub.
Rooms were not as nice as the pictures and had stained furniture. They may have updated some rooms but the ones we had were old and the hallways had scuffed walls and didn’t seem well kept.
They were doing construction on the 15th floor and it woke up our kids and we were on the 13th floor. Our group on the 11th floor said they could hear the noise as well.
If you are expecting rooms to be as nice as the pictures you may be disappointed like we were.

Business Family

8/10

Excellent

15 Jul 2025

Verified traveler

Fair, needs an upgrade.

This is in a very convenient location however the hotel is starting to show it's age with it's shabby carpeting and much needed paintwork. View across to Hyde Park is lovely but hard to see through the windows which really needed cleaning.
Minimal kitchen equipment supplied, one pot with a broken handle is not quite good enough although it was instantly replaced upon request, and the staff were pleasant to deal with.
No tissues, no pen or paper provided and no ability to download a movie through Netflix, etc to a non-intuitive Tv. A bit frustrating at the end of a busy day when I only wanted to just sit back and relax.
Comfortable bed, nice size apartment and a clean but very ageing bathroom with a step over bath and no grip bars for support.
A mixed bag, really only a fair standing but the convenience of location does have it's advantages

Business

10/10

Exceptional

10 Jul 2025

Susan

Great stay with friends

Friends_and_family Friends

8/10

Excellent

28 Jun 2025

Bree

The rooms were a bit worn but had all the standard amenities and everything worked. The rooftop was a standout. Beautiful spa with fabulous views over the city. Pool & gym were great too. Hotel was in a good spot with loads of cafes and restaurants nearby

Leisure Friends

8/10

Excellent

08 Jun 2025

Penny

Only fault I could find is the bed was a little hard especially just coming of a cruise ship.

Leisure Partner

10/10

Exceptional

12 May 2025

Michelle

Great location and good price. Small roof top pool

Friends_and_family Friends

8/10

Excellent

08 Apr 2025

Jorja

Our bathroom had no door or curtain so water just got everywhere, that was quiet frustrating. The Aircon was also crap and very dirty, full of mold.

Business_and_leisure Partner

10/10

Exceptional

20 Mar 2025

Martin

Wonderful location with beautiful views. I Felt safe and comfortable, and they were well accommodating to international travelers. Will book again in the future.

Leisure Self

8/10

Excellent

10 Mar 2025

Mathew

Great hotel, best pool for the price. Just don't ask reception to arrange airport transfer, cost almost $100 to get to the airport. Book an uber instead and save your money

Leisure Family

10/10

Exceptional

10 Mar 2025

Barbara

Loved the view of Hyde Park from our window and proximity to the city, Opera House, Art Gallery and Botanic Gardens

Leisure Partner

10/10

Exceptional

09 Mar 2025

Saud

It was a great place for my long stay.

Leisure Partner

6/10

Pleasant

22 Feb 2025

Verified traveler

Basic no frills

Basic 3 star sorely in need of refurbishment and maintenance. Lovely view of Hyde Park with small supermarket conveniently close. Few good cafes and eateries close-by but Museum train station is a short walk across the park. Noisy at night.

Business

10/10

Exceptional

28 Jan 2025

Alissa

Great stay. Very convenient and comfortable

Business_and_leisure Family

4/10

Poor

09 Jan 2025

Samuel

Room was not clean. Property was dated and not well maintained

8/10

Excellent

09 Jan 2025

Colin

Tricky one to review, I booked at their lowest rate for the NYE in Sydney well in advance so can not complain about the room to much, we were up on the 15th floor with a balcony which had a breath taking view over Hyde Park, the room itself and floor in general looks a bit run down and could do with a renovation, the room was a strange shape and again could do with some renovation, the bed was smallish but probably all that would fit in the bedroom space, there was little space on one side of the bed, it had the amenities you would expect though, where the room won me over was the view from the balcony, breathtaking 180 degree view of Sydney and Hyde Park which was great to wake up to every morning and seeing lit up every night, overall room was so so, view was fantastic

Leisure Partner

8/10

Excellent

03 Jan 2025

Rebecca

The location was excellent. The room was basic, but large and clean enough. The price we paid for it's location was very reasonable. We loved the pool, hot tub and sauna.
Just a few minor issues - no toiletries in the room, no remote control for the tv and not enough towels. All easily rectified by the staff when we notified them, but would have been good if the room had been properly stocked on arrival.
Would definitely stay here again despite the minor issues.

Business_and_leisure Partner

6/10

Pleasant

26 Dec 2024

Belinda

Pool and spa were great but room was dated and basic

Leisure Family

10/10

Exceptional

10 Dec 2024

Louise

great location, close to train station, easy walk to town

Self

8/10

Excellent

07 Dec 2024

Elinor

Very busy area

Leisure Family

2/10

Poor

15 Oct 2024

Jeffrey

Terrible / Avoid !!

Location is great however completely run down hotel / apartment for derelicts who seem to live there full time.

Dirty hallways, dirty rooms. Loud aircon, smell of smoke, dogs barking. Cheap furniture and it feels like it.

10am check out to top it all off. Terrible hotel and Oaks HQ should be ashamed.

Business

4/10

Poor

06 Oct 2024

Michael

To noisy for facing Oxford Street terrible

4/10

Poor

26 Sep 2024

Julian

Property looked old and tired. Not worth the price we paid for it. Bed was uncomfortable. Shower was poor. Air conditioning was loud. Lift was small old & slow. Having a lift pass and room key was annoying.

Leisure Partner

6/10

Pleasant

15 Sep 2024

Dean

Very clean and a very convenient location. My room was a bit dated and the hallway to my room smelled of cigarette smoke. Good spa and pool.

Leisure Self

10/10

Exceptional

26 Aug 2024

Claire

Great facilities, great location and great staff.

Partner

8/10

Excellent

23 Jul 2024

Judith

Good

4/10

Poor

13 Jul 2024

Chris

Shower unsafe when wet, so slippery slipped over & ended up in hospital. No contact from staff following this accident, despite them being informed. Would not recommend.

10/10

Exceptional

26 Jun 2024

Catherine

Location was excellent, staff extremely helpful. Would stay here again

8/10

Excellent

18 Jun 2024

Verified traveler

Oaks Hyde Park June 2024

Good location, very central for transport and a nice walking distance from the harbour. Room and amenities were good. Gym and spa/pool were excellent.

Business

6/10

Pleasant

16 Jun 2024

Tuan Kiet Derek

Great place to stay as it is central to everything. Can be a bit loud. Rooms are a great size but needs a bit of an update.

Leisure Self

10/10

Exceptional

21 May 2024

Carolyn

I had a great stay - location is fabulous!!

Business_and_leisure Partner

6/10

Pleasant

20 May 2024

Aphrodite

This hotel used to be good, now it stinks of cigarette smoke and it hasn't been maintained very well. The paint is wearing off the walls and is looking run down to say the least. she needs a bit of TLC.

Business Self

10/10

Exceptional

08 May 2024

Lynette

Oaks hotel Sydney

Enjoyed my stay

Self

6/10

Pleasant

01 May 2024

Gary

No washing machine or clothes dryer. Very nice viewing scenery around when in the rooftop of the building

6/10

Pleasant

28 Apr 2024

Richard

Great location shame about the noise

extremely noisy traffic noise and people noise from hyde park side was crazy. needs double glazed windows

Partner

6/10

Pleasant

18 Apr 2024

Patricia

Outdated furniture but near train station

Stay was outdated but have full equipped utensils for cooking. The place is few hundred metres from museum station & near to some of the places of interests like St. Mary, Hyde park, Australian museum. It’s quite spacious for 2 but the bathroom keep sipping water out from the tub make toilet wet after shower.

Friends_and_family Friends

6/10

Pleasant

05 Apr 2024

Melissa

Wouldn’t stay again.

Doors and walls throughout entire apartment were patchy with paint, needs a repaint. Bedroom doors rattled, windows wouldn’t latch shut, massive stains on carpet.
Felt very unclean and definitely not worth the price we paid for the night.

Friends_and_family Family

8/10

Excellent

28 Mar 2024

Julie

Very large apartments which was a pleasant surprise and quite a nice view from the 11th floor. I did request a higher room which I was given and really appreciated this.

Business_and_leisure Self

10/10

Exceptional

24 Mar 2024

Russell

Did not like the idea of hotel rooms being used for permanent accommodation, some very sketchy types on my floor. That being said the hotel did suit my needs

Business Self

10/10

Exceptional

23 Mar 2024

Melanie

Over the rooftop swimming pool and spa. Spacious 2 bedroom apartment with modern kitchen. Great location for public transport. Friendly staff.

Leisure Family

10/10

Exceptional

18 Mar 2024

ADAM

This stay worked perfectly for my needs, the hotel staff were great & the room very comfortable.
A great spot with easy access to the city & surrounds.

Business_and_leisure Self

8/10

Excellent

05 Mar 2024

Linda

Good location and always consistent.

4/10

Poor

03 Mar 2024

Jessica

I booked the Oaks Sydney Hyde Park Suite because it promised a balcony. No balcony. Went down to reception and was told 'subject to availability.' That's a fail.

Business Self

6/10

Pleasant

25 Feb 2024

Amy

The place is super out dated and run down, photos don’t match the property

Leisure Friends

6/10

Pleasant

21 Feb 2024

Verified traveler

Hôtel bien placé mais à rénover

L'hôtel est bien situé, c'est son atout principal ainsi que son prix raisonnable pour Sydney. Sinon l'hôtel est vieillissant, il y a de mauvaises odeurs et la moquette omniprésente est à changer. La qualité de l'accueil a été variable suivant les hotesses.

Friends_and_family Family

6/10

Pleasant

20 Feb 2024

Glenn

Comfy bed. Property foyers to rooms need attention- painting etc.

Business Friends

10/10

Exceptional

16 Feb 2024

Adam

The property was clean location was great staff were helpful.

6/10

Pleasant

12 Feb 2024

Deanne

Cental to everything, cleanliness and maintenance need a lot of work.

Leisure Partner

4/10

Poor

09 Feb 2024

Omar

The building is in a good location but it is really old and in need of maintenance/refurbishment.

We stayed for 3 nights/ 4 days and incredibly didn’t include daily room clean and only got toiletries enough for one person one night, when I asked in reception they said minimum 1 week stay qualifies for room cleaning. So in the end had to go to reception everyday to get soap/shampoo/towels

Separate lift access card to the room key and they get damaged easily, again requiring a trip to reception.

They have spa, sauna and pool but spa was not working and sauna looked a bit in bad shape and sauna amenities quite dirty.

Only positives, location in front of Hyde park and near museums, and view from roof top pool.

Leisure Partner

10/10

Exceptional

02 Feb 2024

Lisa

Good location for walking, train and bus links. Supermarket nearby. My only criticism would be not enough storage space for clothing if you are staying for longer than a few days

Leisure Family

4/10

Poor

30 Jan 2024

Sandra

Not enough cutlery and crockery, curtains terribly dirty and stained, could not lock patio doors on first night and had to sleep worried about safety and no alternative room offered, patio furniture dirty and dusty and just so disappointed as we have stayed there many times over the years because of its convenience.

8/10

Excellent

29 Jan 2024

Ednah

On Average,its a good place to stay. They should work on cleaning shared areas better.the pool ,spa,hallways were not very clean

10/10

Exceptional

18 Jan 2024

Geoff

Comfortable, strong windows block car noise. Staff ok. Aircon/heating a bit hard as would not adjust so two lounge room windows open to let some air in while in the unit made it comfy. Would go back again. The view of part across the street was so nice.

Leisure Partner

6/10

Pleasant

10 Jan 2024

Jason Andrew

The Property felt very run down, something that a lick of paint throughout the whole building would make a big improvement, cigarette burns in the curtains shows that the rooms can’t be inspected properly after each new customer. Just a general feel of grubbiness throughout. Pool and Spa wasn’t bad on the roof but even here scum marks around the water line.

Leisure Partner

6/10

Pleasant

05 Jan 2024

Kellie

Not so executive

Booked an 'executive' 2 bedroom apartment .... hmmm... nothing executive about it lol. Very standard 2 bedroom. Only 1 bathroom which was the size of a linen cupboard. Stated recently refurbished but I'd say that was more than 10 years ago. Many marks on walls and furnishings, curtains quite grubby. Kitchen was good. Beds comfy. Good location.

Friends_and_family Family

6/10

Pleasant

19 Dec 2023

James

The room was nothing like the photos. Great location though.

Leisure Family

8/10

Excellent

18 Dec 2023

Aleta

A great location and spacious rooms. The decor is a bit tired but it has everything you need and is reasonably priced. The view from the rooftop spa and pool is amazing!

Business

10/10

Exceptional

15 Dec 2023

Katherine

For the price I thought it was excellent value - I'll be back

Business Self

6/10

Pleasant

15 Dec 2023

Verified traveler

Business Trip

Very run down compared to Oaks I have stayed at in past. The corridors are very dirty. The A/C in the room struggled with the heat on the windows and throughout the night with the room door shut either hot or cold. The plus was the receptionist and the location. And $50 to park in a very tight confine........

Business

4/10

Poor

05 Dec 2023

Janet

Can't recommend this place. While the apartment was large and well cleaned albeit basic, the noise from outside busy streets and traffic was constant and unbearable. No double glazing on any windows and a bedroom on the corner of Liverpool and Oxford streets meant every night's sleep here was terrible. Get some noise suppression measures or double glazing people!

10/10

Exceptional

30 Nov 2023

Lisa

Great location central to all our needs

Leisure Family

6/10

Pleasant

26 Nov 2023

Elizabeth

This hotel is in a beautiful location being nearby Hyde Park. It is an easy walk to the Museum train station and various bus stops. The gym, while limited with equipment, was clean and the machines looked brand new.
The kitchenette was clean and well-stocked.

The hotel just needs a bit of TLC, parts are starting to look a little worn out. One of our bath towels had a hole in it, some paint was chipped in the rooms and hallways. The swimming pool water was not clear, or appeared inviting.

Leisure Partner

8/10

Excellent

26 Nov 2023

Bradley

Spa and pool on rooftop was great

10/10

Exceptional

24 Nov 2023

Anthony

Clean, quiet, central location convenient to shopping, food and attractions!

Leisure Partner