Name: Sydney Hotel CBD
Address: 88 Liverpool St, Sydney, 2000, AU

8/10

Excellent

18 Jul 2026

Christine

Family Room was nice, beds super comfy but it was small with no room for luggage. Well for one easy, cupboard was behind bed. Bed up against wall etc.

Family

8/10

Excellent

17 Jul 2026

Peter

Great for a solo trip because it had a single bed and private bath, closet, desk. The bathroom was really nice. I have stayed here twice. Location is great for seeing the sights and coming back to during the day for a break

Self

8/10

Excellent

12 Jul 2026

Tim

Room was small with an ‘irregular’ layout but was quite satisfactory. The mattress was a little thin but the bathroom facilities were excellent. Smart toilet and lighted mirror and the shower was spacious and with good water pressure. Overall very suitable for an overnight stay in good location near entertainment precinct and at an excellent value for $ price.

Self

2/10

Poor

27 Jun 2026

Margaret

All of the above

Friends

10/10

Exceptional

27 Jun 2026

John

Great room clean friendly staff and offered a free upgrade would definitely stay again

Business

10/10

Exceptional

20 Jun 2026

Taylor

Lean new room

8/10

Excellent

16 Jun 2026

Daniel

Good location

Family_with_children

10/10

Exceptional

13 Jun 2026

Melissa

Great location, lots of fabulous food choices right at your door.

Family_with_children

10/10

Exceptional

08 Jun 2026

Anthony

Location is perfect for business travel. You definately get more than you pay for.

Self

10/10

Exceptional

07 Jun 2026

Dorjee

It is fantastic location in regarding closeness to Darling Harbour, 2 minutes walk to Towns Hall Station for both trains and light rails. Rooms are clean, bath rooms are spacious, and I like those 3 cushions+2 pillows. Staff are extremely helpful for keep luggages before and after check-in and check-out. Literally this is the Ground Zero of Sydney CBD.

8/10

Excellent

05 Jun 2026

Lalith

My wife and I stayed at YEHS Hotel Sydney CBD for three nights from 22 to 25 May. The location is outstanding—just a five-minute walk from the train station and within easy walking distance of many of Sydney’s major attractions.
The majority of the staff were friendly, professional, and helpful throughout our stay. However, our check-in experience was less than satisfactory. Although I had fully paid for the accommodation through the Expedia app, the receptionist requested my credit card at check-in. When I politely asked for the reason, I was told, rather abruptly, that it was \"for security purposes,\" despite our passports also being provided for identification and photocopying.
I view this as an isolated recruitment and training issue rather than a reflection of the hotel as a whole, as every other interaction during our stay met or exceeded our expectations. Overall, we enjoyed our stay and appreciated the hotel's excellent location and service.

Partner

10/10

Exceptional

03 Jun 2026

Jade

Very good and friendly staff
Convenient to shop nearby
Clean room 👍

Family

8/10

Excellent

31 May 2026

Bronwyn Helen

So close to everything. Very convenient. Staff were very helpful and friendly.

Family

6/10

Pleasant

30 May 2026

Kadee

It was okay, nothing special, car parking was a nightmare and disgusting

10/10

Exceptional

29 May 2026

Caitlin

Nice location, friendly staff and tidy rooms. Small, but what we needed for our trio!

Family_with_children

6/10

Pleasant

17 May 2026

Michael

Convenient location. Rooms long and narrow. a bit on the small side.

Partner

10/10

Exceptional

16 May 2026

Maria Linda

Centrally located. We love the location. Also the staff are helpful.

Friends

4/10

Poor

13 May 2026

Hannah

Two out of three nights I noticed short black hair strands on the pillow of my well made bed. I also got many mosquito bites from my time there. Location is convenient and front desk is friendly but not a very clean place unfortunately.

Self

6/10

Pleasant

12 May 2026

Maria

The location was convenient, and the room was OK given its size. However, the air conditioning was fixed at 19°C and could not be adjusted, aside from fan speed. When I raised this concern, I was offered a heater. While 19°C may be suitable overnight, it is not a comfortable temperature for most people during the day.

Self

8/10

Excellent

09 May 2026

B

Quiet,good location

Self

6/10

Pleasant

03 May 2026

Alan

Wi fi poor

Partner

10/10

Exceptional

30 Apr 2026

Jing

Great location at CBD. Close to everything. As a female solo traveler, safety and convenience are my top priorities. This hotel works. My room was small and there is no view. My window faces another wall. But I don’t mind. The room was quiet and I got good rest after each day’s outing. No complaints.

Self

6/10

Pleasant

27 Apr 2026

BRETT

The bed was uncomfortable and room was small

Partner

10/10

Exceptional

25 Apr 2026

Jay

The staff were great, very friendly and would go out of their way to help me out. The room was clean, the shower was awesome.. will be back again !!!

Friends

10/10

Exceptional

25 Apr 2026

Susan

The AC was the easiest/clearest to operate in any hotel we've stayed at. Staff were smiling, friendly, forthcoming with information & we were even given breakfast boxes.

Partner

6/10

Pleasant

25 Apr 2026

Jennifer

Property location was excellent close to shops public transport. Had a really good shower but the room itself very small not even room for a chair apart from the bed not sure where you were

8/10

Excellent

25 Apr 2026

Stephanie

Room was small but beds were comfortable despite the mattresses sliding around on the bases and the sheets and foam topper not fitting well. Would have been VERY helpful to have some hooks in the room since the closet was extremely tiny and hard to get to. Bathroom had a venting issue with warnings of steam setting off the fire alarm and customer having to pay the false alarm fee. Great location though!

10/10

Exceptional

22 Apr 2026

Shannan

Have stayed here multiple times. Love the location and staff are fabulous

Friends

8/10

Excellent

21 Apr 2026

Joel

Staff was great and very friendly.

Family

10/10

Exceptional

18 Apr 2026

Sone

Close to many shops. Unit has great air conditioning

Family

8/10

Excellent

18 Apr 2026

Margaret

Clean hotel with a pleasant front desk people. Our room was very small but clean with room service. Great location.

10/10

Exceptional

17 Apr 2026

Yongjin

Excellent

Family

8/10

Excellent

16 Apr 2026

Claudia

It was a good, clean hotel near shops and transport. However, I was surprised by the size of the room we were given, it was tiny in comparison to other hotel rooms we've stayed at before. Our room was not the cheapest, but it was probably the smallest. Overall, it's a good, clean and affordable place to stay.

Family

8/10

Excellent

15 Apr 2026

Wilson

Had a beautiful rainfall showerhead But the rooms are small The staff are very friendly and professional most likely. I would stay there again for that price.

Partner

10/10

Exceptional

13 Apr 2026

Pepper

I always choose to stay at YEHS when I visit Sydney, they're everything I want out of CBD accommodation. Clean and comfortable, centrally located, with helpful staff.

Family

8/10

Excellent

12 Apr 2026

Sheradine

Very friendly and helpful staff

Self

10/10

Exceptional

10 Apr 2026

Nicola

Top location, couldn't beat the price. Was pleased that the family room had two separate rooms with a door. Helpful staff.

Family_with_children

6/10

Pleasant

09 Apr 2026

Tony

Staff were not friendly nor welcoming. Spoke as few words as possible with check in and check out. I didn't feel welcome at all.

Self

8/10

Excellent

09 Apr 2026

Jesse

Staff is friendly, knowledgeable and helpful. Walking distance to many restaurants, shops and train station. Room is clean.

Leisure Partner

8/10

Excellent

07 Apr 2026

James

What pool?

Partner

8/10

Excellent

05 Apr 2026

Karen

Great location. Close to light rail. Clean room. Comfortable bed

Self

8/10

Excellent

01 Apr 2026

Gurpal Singh

Good location, small rooms, no windows

Partner

10/10

Exceptional

01 Apr 2026

Marnie

The location can't be beat; you're a stone's throw away from Darling Harbor and Darling Square, Chinatown and Thai-town, and great shopping on George St. Take the surface train to get to and from Circular Quay, it's easy enough. While this hotel is situated in an older building, we still enjoyed our stay; our party of four stayed in a two bedroom unit with a shared bathroom. A bit tight, but no complaints from us as the price is fair. We also found the front desk and hotel staff to be incredibly helpful and friendly.

Friends_and_family Family

10/10

Exceptional

29 Mar 2026

Glenn

Very small rooms but otherwise very good

Partner

8/10

Excellent

29 Mar 2026

CARMEN

GREAT LOCATION , FRIENDLY STAFF AND ROOM HAD A GREAT SHOWER

Partner

8/10

Excellent

26 Mar 2026

Steven

The location was the best part of this hotel... walking distance from most of the major attractions, shopping and restaurants. The hotel was a bit tired and the rooms were small but workable. The value was good... you get what you pay for. So, no complaints.

Family

10/10

Exceptional

26 Mar 2026

Joanne

Clean room

Partner

8/10

Excellent

23 Mar 2026

Alison

The hotel is conveniently located, and the staff are obliging and friendly. I did find my room quite cold but as it was humid outside, it didn't bother me greatly.

Self

8/10

Excellent

23 Mar 2026

ben

i was happy with this property. Small room, but it was priced accordingly. staff were great.

Self

6/10

Pleasant

22 Mar 2026

Karen

For a budget hotel there were many many things to overlook.

Self

4/10

Poor

17 Mar 2026

Denise

Beds were very hard and uncomfortable. Bed linen very discoloured. Pillow uncomfortable. Rooms shabby and carpet old and looked unclean. Toilet water ran all night. Reception and public areas and lifts were grimy

6/10

Pleasant

15 Mar 2026

Dorothea

Well located, staff friendly + appreciated the luggage storage after checkout. Very poor value... ridiculous cost for a postage stamp sized room.

Partner

2/10

Poor

14 Mar 2026

Ray

Not sure

Partner

10/10

Exceptional

11 Mar 2026

Brad

The rooms were clean, the bed was comfortable. No laundry machines available. Plenty of food and a Cokes grocery store near by.

Self

6/10

Pleasant

10 Mar 2026

ELVIRA

Centrally located. Very nice and responsive hotel staff. But the room is really small. Make sure you request for an updated, clean room if you decide to book in this hotel.

Family

10/10

Exceptional

01 Mar 2026

Jedd

Clean, small room. Lovely staff

Friends

4/10

Poor

21 Feb 2026

Dale C

The room was a shoebox! It was clean and tidy but so tiny. Shouldn't be allowed to charge more than $50 per night.

8/10

Excellent

15 Feb 2026

Diane

Very small room but clean and comfortable

6/10

Pleasant

14 Feb 2026

Susan

The room was clean and the staff were very friendly. The rooms are tiny and the furniture was wore with bare edges. It served our purposes.

10/10

Exceptional

06 Feb 2026

Jim

everything was great! I did come face to face with a large cockroach while walking down the stairway, if that's any concern to you.

Leisure Self

8/10

Excellent

05 Feb 2026

Shirlene

We stayed only one night. Location was good. Room was fine. Good, strong shower. Slippers weren’t provided automatically. Ask for them at the the front desk if you need them.

Leisure Partner

10/10

Exceptional

31 Jan 2026

MARY

Brilliant central location with everything you needed. Plus lots of free snacks on your first night. Very friendly, helpful stagf.

Self

8/10

Excellent

31 Jan 2026

JIACHENG

Room was clean. Sound proofing could be improved, could hear the room next door.

10/10

Exceptional

26 Jan 2026

Seong Ho

Fantastic central location and friendly staff. Thank you

Leisure Family

10/10

Exceptional

25 Jan 2026

Jennifer

Quite surprised with the size of the room for the price full kitchen and lovely ensuite.
Some parts are a bit dated but this company are slowly doing up all of these properties and they are doing an excellent job.
Recommend staying with this chain.

10/10

Exceptional

19 Jan 2026

Sothery

The room was clean, bed very comfy. Staff very friendly, helpful and professional. The manager Jandro is and has always made sure our stay

2/10

Poor

18 Jan 2026

THANH

They turned a single room into a family room so that they can charge more. No room to sit for a coffee, no room to unpack your luggage, you have to leave all your belongings in the luggage. There is no room to put your luggage. I had to put it in the bathroom

Business_and_leisure Family

8/10

Excellent

18 Jan 2026

Daniela

Overall, it’s very good. However, the bathroom sometimes has a bad smell. If you’re someone who seeks quiet, this isn’t the place for you, as there are many businesses around that play music late into the night.

Leisure Family

10/10

Exceptional

18 Jan 2026

Alfred

Room was clean and location very convenient. Staff especially Jandro made our family stay extra special! Thank you

Leisure Family

6/10

Pleasant

16 Jan 2026

Kym

I booked into a single bed room, because I was travelling alone, but didn’t expect the room to be so small. Not even a chair! The bathroom was a good size, very clean, nice strong shower. The room was very quiet and clean. The reception staff were polite and accommodating.

10/10

Exceptional

14 Jan 2026

Bronislaw

Super hotel

10/10

Exceptional

11 Jan 2026

Brian

Nice little room , very clean and spacious shower .. friendly staff & great location in the city .

Leisure Self

10/10

Exceptional

09 Jan 2026

Nicholas

Room was fabulous

Leisure Self

10/10

Exceptional

08 Jan 2026

justan

It was great over all

8/10

Excellent

07 Jan 2026

Jenny

Great location, friendly staff.

Friends_and_family Family

8/10

Excellent

06 Jan 2026

David

Central location

Leisure Self

4/10

Poor

04 Jan 2026

Maria

The TV isn’t working properly and the air‑con isn’t cold. I had to wake up several times during the night.”

Partner

6/10

Pleasant

03 Jan 2026

Karlie

Staff friendly. Room dated (507) only stayed for 2 nights. Really really loud, you hear everything from other rooms aswell as the pub next door til the early hours of the morning! Wouldn’t stay again,

4/10

Poor

03 Jan 2026

Fiona

A bit disappointing, basic hotel

10/10

Exceptional

02 Jan 2026

Krisha Marie

amazing staff!!

Leisure Self

10/10

Exceptional

02 Jan 2026

Andrew

Location really special. I arrived early and was given a room on arrival. Staff were really courteous.

Self

6/10

Pleasant

01 Jan 2026

Catherine

It was hard for me to stay since I was disabled. There was no help getting my suitcases to my room, and they originally told me when I was going to leave that they would have no help with that either, but somebody didn’t come up and help me which was a blessing. The area around the hotel is very interesting and most of the Customer Service. People were very nice but my room in the bathroom appeared to have some mold in the tiles. It was an older room, older hotel, and guess I should’ve expected it for what I paid.

Leisure Self

10/10

Exceptional

30 Dec 2025

Eleanor

Great location - close to World Square shopping centre and Town Hall station and the light rail.

Partner

6/10

Pleasant

28 Dec 2025

Kulwinder

Water leakage in the washrooms and door locks? Mattresses were little uncomfortable.

Leisure Family

10/10

Exceptional

23 Dec 2025

Michelle

The room was very clean and the staff were awesome, very helpful and friendly

Leisure Self

10/10

Exceptional

22 Dec 2025

Oliver

clean

10/10

Exceptional

22 Dec 2025

Oliver

clean, great staff

10/10

Exceptional

12 Dec 2025

Lisa

Excellent service from staff, while the hotel rooms are dated the room was clean and well equipped. It's a great place to stay as it's so close to restaurants, entertainment and transport

Leisure Family

10/10

Exceptional

11 Dec 2025

Guisheng

Clean room.

10/10

Exceptional

11 Dec 2025

Zhixuan

The room was clean and featured a generously sized shower area. Front desk staff were efficient and helpful throughout my stay. The only downside was the loud music from a nearby pub, which continued late into the night and disrupted the otherwise pleasant experience.

Leisure Family

10/10

Exceptional

04 Dec 2025

Henry

This hotel is close to George St, therefore close to the light rail route. The staff are particularly helpful and friendly, they arranged a shuttle to the airport for us at a cost of only $20 each. There are numerous dining options in close proximity. We will stay here again next time we are in Sydney.

Leisure Family

8/10

Excellent

03 Dec 2025

Zbigniew

Hotel niepozorny, ale lokalizacja w centrum Sydney jest ok. Czysty pokój ale niestety widać szczególne w łazience że czasy świetności przeminęły. Obsluga przyjemna, ręczniki zmieniane .Na krótki pobyt jest ok.

10/10

Exceptional

02 Dec 2025

Fran

Staff were pleasant. Rooms clean. Wouldn’t say the room was spacious but it acceptable. Small fridge tea making area Was surprisingly quiet in room. Very central location

Leisure Family

4/10

Poor

25 Nov 2025

Richard

The shower in the bathroom had a leak in the floor pan, resulting in the carpet getting wet outside the bathroom. The doorframe into the bathroom was mouldy. The toilet was located in a tight corner, making it tricky to use. The bedroom was a bit on the small side, with access to the queen bed from only one side. The rooms had poor sound insulation, where it sounded like the adjoining building was a nightclub from my room - with music not ending until after midnight. In my friends room, she could hear other people showering and flushing the toilets. The staff were friendly, but that can only go so far.

Leisure Friends

6/10

Pleasant

22 Nov 2025

Peter

Room was listed at around $400, discounted from $900+

My experience with the room was that it was very clean, but small, no natural light. Window faced a small dark air conditioning unit room of some kind?

The staff were very friendly and helpful in my limited interaction with them.

My score is based purely on the fact that I feel that this room is not worth $900 and the discount price feels like a false advertisement to lure in unsuspecting customers.

Even $400 is a stretch but it's almost acceptable because of the location in Sydney CBD.

Leisure Partner

8/10

Excellent

18 Nov 2025

Dirk

Budget friendly, clean and great location.

Leisure Partner

2/10

Poor

17 Nov 2025

Get Sen

When we arrived, the staff member serving us volunteered helpful information to another guest who had just arrived, but did not provide the same information to us. This felt inconsistent and unprofessional.

The room itself is one of the smallest we have ever stayed in during our many years of travel. There is no space to place luggage, the wardrobe is extremely narrow with barely enough room to hang clothes, and there is no safe provided in the room.

To make matters worse, water was seeping onto the bathroom floor and into the room. Staff had to use towels to soak up the water, which was inconvenient and unacceptable for a guest room.

Leisure Partner

8/10

Excellent

16 Nov 2025

Belinda

Great location, right in the heart of Haymarket/City. Surrounded by dining options, light rail nearby, as is 2 train options (Central Station or Town Hall Station). Staff were super friendly and helpful.

Leisure Family

10/10

Exceptional

15 Nov 2025

Tammy

Staff were nice. Gave us an upgrade, was much appreciated

Business

8/10

Excellent

14 Nov 2025

Fernanda

The hotel is very conveniently located in the heart of the city. The staff was really friendly.