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Crystalbrook Albion

Sydney - NSW · Australia

21 Little Albion Street, 21View location

9.6/10Excellent345 Reviews
Cleanliness9.8/109.8
Service9.8/109.8
Comfort9.6/109.6
Condition9.6/109.6
Neighborhood9.6/109.6
Amenities9.4/109.4
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  • Historical

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Crystalbrook Albion

Located in the artistic, quirky, energetic, inner-city suburb of Surry Hills, consider Crystalbrook Albion your devastatingly alluring home away from home.

Housed within a unique heritage building full of history, dating back to its original construction in 1903 as a former school convent, Crystalbrook Albion is an eclectic mix of heritage and contemporary detail true to its own DNA and that of Surry Hills.

Delightfully intimate, devastatingly gorgeous; get lost in the art, be curious, be inspired, fall in love.

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A stay at Crystalbrook Albion places you in the heart of Sydney, within a 15-minute walk of Capitol Theatre and Hyde Park. This luxury hotel is 1.6 mi (2.6 km) from Circular Quay and 1.9 mi (3.1 km) from Sydney Opera House.

Make yourself at home in one of the 35 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Bathrooms feature showers with rainfall showerheads and complimentary toiletries. Conveniences include safes and electric kettles, and housekeeping is provided daily.

Featured amenities include a computer station, dry cleaning/laundry services, and a 24-hour front desk.

Popular amenities

Free WiFi
Dining services
Concierge
Laundry
Entertainment
Non-smoking
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until anytime
Check-out until 11:00 AM
Minimum check-in age 18

Hotel policies

Professional property host/manager Pets allowed Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Contactless check-in is available Contactless check-out is available
Essential Travel
Essential workers only - NO

Important information

  • You need to know
    • Contactless check-in and contactless check-out are available.
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards; cash is not accepted
    • Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
  • Minimal age
    18
  • Optional fees
    • Nearby parking fee: AUD 55.00 per night (820 ft away)
    • Pet fee: AUD 95.00 per accommodation, per stay
    • Service animals are exempt from fees

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    Spanish

Nearby attractions

Crown Street 0.4 km / 0.2 mi
Capitol Theatre 0.8 km / 0.5 mi
World Square Shopping Centre 0.8 km / 0.5 mi
Hyde Park 0.8 km / 0.5 mi
Oxford Street 0.9 km / 0.6 mi
Market City 0.9 km / 0.6 mi
Paddy's Market 1 km / 0.6 mi
University of Technology Sydney 1.1 km / 0.7 mi
Chinatown Night Market 1.1 km / 0.7 mi
St Vincent’s Hospital 1.2 km / 0.7 mi
Tumbalong Park 1.5 km / 0.9 mi
St Mary's Cathedral 1.5 km / 0.9 mi
Sydney Town Hall 1.5 km / 0.9 mi
QVB 1.5 km / 1 mi
Westfield Shopping Centre 1.6 km / 1 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Year of construction: 1900
  • Year of most recent renovation: 2018
  • Total number of rooms: 35
  • Number of floors (annexe): 5
  • Double rooms: 33
  • Accessible rooms: 2
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Show 28 more facilities & services
  • City centre
  • Bus/Train station
  • Airport
  • Harbour
  • Beach
  • Wheelchair-accessible
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Late Check-outExtra charge
  • Mobile phone coverage
  • Wi-fi
  • Laundry service
  • Air conditioning in public areas
  • Smoke detector
  • Lift access
  • Terrace
  • Concierge
  • Sun terrace
  • Luggage room
  • Towels and bed linen
  • Bar
  • Non-smoking area
  • Printer
  • Continental breakfast
  • Deposit on arrival
  • Early departure
  • Non-smoking establishment
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

RO

Room Only

Accommodation only. Meals are usually not included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • DOUBLE STANDARDDOUBLE • STANDARD • 1 Bedroom • 28 m²DBL.ST-2
    DOUBLE STANDARDPhoto unavailable8 photos

    Crystalbrook Albion

    DOUBLE STANDARD

    Room photos

    8 photos

    Room overview

    Non-smoking room
    Room size
    28 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST-2

    Room amenities

    • Tea and coffee making facilities
    • TV
    • Hairdryer
    • Bathtub: 1
    • Shower: 1
    • Cot on demand
    • Bathrobes
    • Children share the bed with parents
    • Housekeeping
    • Smoke detector
    • Bathroom: 1
    • Slippers
    • Wi-fi
    • Safe
    • Individually adjustable air conditioning
    • Mini fridge

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE LUXURYDOUBLE • LUXURYDBL.LX

    Photos are not available for this room type.

    Crystalbrook Albion

    DOUBLE LUXURY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    LUXURY

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.LX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG

    Photos are not available for this room type.

    Crystalbrook Albion

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE STANDARDSUITE • STANDARDSUI.ST

    Photos are not available for this room type.

    Crystalbrook Albion

    SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARD • 1 Bedroom • 21 m²DBL.ST-1
    DOUBLE STANDARDPhoto unavailable12 photos

    Crystalbrook Albion

    DOUBLE STANDARD

    Room photos

    12 photos

    Room overview

    Non-smoking room
    Room size
    21 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST-1

    Room amenities

    • Tea and coffee making facilities
    • Mini fridge
    • Hairdryer
    • Housekeeping
    • Wi-fi
    • Individually adjustable air conditioning

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE STANDARDSINGLE • STANDARDSGL.ST-1

    Photos are not available for this room type.

    Crystalbrook Albion

    SINGLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Crystalbrook Albion

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room DELUXERoom • DELUXEROO.DX

    Photos are not available for this room type.

    Crystalbrook Albion

    Room DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BEDDBL.QN

    Photos are not available for this room type.

    Crystalbrook Albion

    DOUBLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE STANDARDSINGLE • STANDARD • 1 Bedroom • 15 m²SGL.ST
    SINGLE STANDARDPhoto unavailable4 photos

    Crystalbrook Albion

    SINGLE STANDARD

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    15 m²
    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.ST

    Room amenities

    • Satellite TV
    • Slippers
    • Bathrobes
    • Wi-fi
    • Individually adjustable heating
    • Housekeeping
    • TV
    • Mini fridge
    • Tea and coffee making facilities
    • Individually adjustable air conditioning

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin WITH DOUBLE BEDDouble or Twin • WITH DOUBLE BEDDBT.DB

    Photos are not available for this room type.

    Crystalbrook Albion

    Double or Twin WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST-3

    Photos are not available for this room type.

    Crystalbrook Albion

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST-3

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE SUPERIORSUITE • SUPERIORSUI.SU

    Photos are not available for this room type.

    Crystalbrook Albion

    SUITE SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING SIZE BEDSUITE • KING SIZE BEDSUI.KG

    Photos are not available for this room type.

    Crystalbrook Albion

    SUITE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin STANDARDDouble or Twin • STANDARDDBT.ST

    Photos are not available for this room type.

    Crystalbrook Albion

    Double or Twin STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARD • 1 Bedroom • 19 m²DBL.ST
    DOUBLE STANDARDPhoto unavailable7 photos

    Crystalbrook Albion

    DOUBLE STANDARD

    Room photos

    7 photos

    Room overview

    Non-smoking room
    Room size
    19 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Room amenities

    • Slippers
    • Individually adjustable heating
    • Individually adjustable air conditioning
    • Tea and coffee making facilities
    • Housekeeping
    • Smoke detector
    • TV
    • Shower: 1
    • Bathroom: 1
    • Mini fridge
    • Safe
    • Wi-fi
    • Bathrobes

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Crystalbrook Albion

9.6
Excellent
345 Reviews
Cleanliness
9.8 /10
Service
9.8 /10
Comfort
9.6 /10
Condition
9.6 /10
Neighborhood
9.6 /10
Amenities
9.4 /10
100 reviews shown
10/10
Exceptional
15 Jul 2026
Robert
Cannot recommend this place highly enough
Partner
10/10
Exceptional
03 May 2026
Sarah
Exceptional
Family
10/10
Exceptional
24 Apr 2026
Suzanne
Na
10/10
Exceptional
06 Apr 2026
Edwin Mbugua
Great property with professional and responsive staff.
6/10
Pleasant
29 Mar 2026
Joseph
The hotel is situated in a good location, located in the popular suburb of Surry Hills, but the hotel itself leaves a lot to be desired.

The hotel has two entrances, with the reception bizarrely located on a very small desk at the back of the hotel. The front entrance is right next to two ‘Master’ rooms, one of which we stayed in. This entrance is meant to only be used is sociable hours, but guests were using it all through the night, and it is not a quiet door! These two rooms are at street level, so the door and the passers by combined kept us up through the night.

The pillows on the bed are like pancakes, and the shower gel/shampoo had ridiculously frustrating dispensers and awfully scented peppermint smell.

The hotel runs a G&T night every night from 4-6, and is bigged up by the receptionists, but it is literally just a cart with a few options of tonic, that no one participates in. Seems very gimmicky.
10/10
Exceptional
21 Mar 2026
Michael
Great location
Partner
10/10
Exceptional
15 Mar 2026
Sarah
Lovely property in great location. Recommend.
Friends
10/10
Exceptional
13 Mar 2026
Stephen
enjoyed my one night stay. well apportioned room with good amenity and very clean.
Self
6/10
Pleasant
06 Mar 2026
Alex
We stayed at the Crystalbrook Albion because it was recommended on Michelin Guide, but it did not meet our expectations.

The hotel itself was cool and the room was updated, but I would highly recommend staying far away from the “Cosy” room. It’s advertised as a room that can sleep two, but that is a stretch at best. No closet space, super limited hangers for dresses or dress shirts, and no walking space in the room. You’ll find yourself living on top of each other if you’re traveling with two.

The small room booking was likely our fault, but here’s more details on where the property itself let us down:

- Extremely humid rooms. We were traveling in March when the summer temps weren’t even at their peak, but we still found our room to be humid. We had the cool air cranked down to 20 Celsius at night and would still wake up to a humid room and wet clothes.
- Drain flies were everywhere. We had them in our room and saw them all over the lobby.
- The walls are paper thin. The hotel advertises that the rooms are quiet, but the noise from the hallway and from the room next to us was very loud compared to others properties we’ve stayed at. This kept us up at night and woke us up early in the morning.
- The spout on the sink in our room didn’t fit the sink, so we had trouble keeping water in the sink. The spout was too large for the small sink.
- The lights on the safe in our room wouldn’t stop blinking all night.

Staff was amazing and very accommodating! They were a 5 star crew!
Partner
8/10
Excellent
04 Mar 2026
Colleen
The hotel is in a great lication. The staff are great. The honesty bar is a great addition to the experience. However our room was not really up to luxury standards. The room needs places to put luggage. No luggage stands. One small drawer makes it awkward. Also it smelled like damp washcloth unless we left the windows open. They did remove the smelly pillowcases but it dudnt get rid of sour smell. The rooftop needs better furniture. The wire seats are not comfortable and things have rusted which makes it feel less enjoyable. For the price its not up to standards. Still a nice stay.
Partner
10/10
Exceptional
17 Feb 2026
Lisa
Charming boutique hotel. Really interesting decor in an old convent in the heart of Surry Hills. Will happily return next time we’re in Sydney
10/10
Exceptional
18 Jan 2026
Howard
Very quiet , no fuss
Leisure Family
8/10
Excellent
01 Jan 2026
nan
nice room and amenities - cute roof top
Partner
10/10
Exceptional
15 Nov 2025
Colton
Staff was great.
Leisure Self
8/10
Excellent
30 Oct 2025
Roger
The room was spacious and welcoming. We were given an upgraded room, which further enhanced our overnight stay. The check in staff were helpful and assisted us with our questions. It made for a relaxing stay!
Leisure Partner
10/10
Exceptional
07 Oct 2025
Jason
Excellent location. Walking distance to everything but still in a quiet and cute local neighborhood.
Business_and_leisure Partner
10/10
Exceptional
22 Sep 2025
Edward
We loved our stay. Rooms a little small however very comfortable.
Leisure
6/10
Pleasant
30 May 2025
Dorothy
Ok for a night stay .... mosquitos in the room.
Breakfast to go was nice touch.
Leisure Partner
10/10
Exceptional
03 Apr 2025
Haley
Crystalbrook is perfectly situated in Surry Hills. It’s perfect to travel throughout Sydney, with many transport options. But there’s also a great restaurant and bar scene nearby.
The rooms are cleaned and well kept, and the staff is very friendly. Great stay overall!
Leisure Self
10/10
Exceptional
30 Mar 2025
karen
attention to detail, unique
Leisure Partner
10/10
Exceptional
24 Mar 2025
Naomi
Chic, boutique hotel. Excellent service from friendly, knowledgeable staff. Easy walk to local cafes, restaurants & bars.
Leisure Partner
10/10
Exceptional
14 Mar 2025
Marc-Andre

Great hotel in great location

Beautiful hotel in a great location. The room is beautifully decorated, it’s a very nice boutique hotel.
Partner
10/10
Exceptional
03 Mar 2025
Kimberly
Very comfortable and stylish hotel! The staff were extremely kind, helpful and accommodating. I would absolutely stay here again.
Leisure Self
10/10
Exceptional
24 Feb 2025
Simon
The Crystalbrook Albion is a lovely, individual, informal and very comfortable hotel. Situated in Surry Hills it is very conveniently situated for the CBD, and benefits from excellent neighbourhood dining.
The staff are aall super nice, friendly and helpful and really made us feel at home.
Leisure Partner
10/10
Exceptional
23 Feb 2025
Annmarie
Really cool area if you’re looking to walk
Around and eat/drink locally. Hotel is a bit hidden looks like it’s in an alley! But inside is really nice and staff are helpful and friendly. By the way if you’re bringing a car you have the option to park on the street not just at the hotels designated parking lot
(Which is $$$!) And it’s not that hard just follow instructions on street signs. And it’s much cheaper! Follow the road all the way down to the right you will see a few car slots there. We got lucky and where able to get a spot all 3 days we where there wed-Fri.
Leisure Family
8/10
Excellent
28 Jan 2025
Lea
Small friendly and charming neighborhood hotel, quiet but very accessible to main attraction areas. The only comment is that the bathroom is open to the bedroom so offered very little privacy.
Leisure
10/10
Exceptional
06 Jan 2025
Neon
We absolutely loved staying overnight at this hotel for our Chase Atlantic concert night. It felt very private and intimate and super comfy to relax in. We will definitely come back again!
Leisure Partner
10/10
Exceptional
01 Dec 2024
Verified traveler
Amazing experience in a traditional style ryokan.

Service was excellent with attentive staff.

Partner
8/10
Excellent
29 Nov 2024
Gabor
Close to the airport and ferry terminal
Business_and_leisure Partner
10/10
Exceptional
23 Nov 2024
Darchele
Absolutely loved our stay at Crystalbrook Albion. Staff was very nice and helpful. They held our luggage when we arrived early and it was in our room upon check-in. Location was perfect. Close to great dining options and a short walk from central station to get around town. Loved the danishes and muffins every morning. Honour bar was nice on arrival and departure days, as it was convenient.
Leisure Partner
10/10
Exceptional
18 Nov 2024
Stephen
Loved this location and hotel
Leisure Friends
10/10
Exceptional
10 Nov 2024
Adam

Excellent stay

This is a beautiful, well appointed hotel in the center of Surrey Hills. Walking distance to most everything you’ll want to see. The rooms are on the smaller side, but very comfortable and well appointed.

They offer pastries fruit throughout the morning, coffee tea all day.

There is a comfortable rooftop appointed with plants and flowers, French bistro chairs, and tables. It’s a perfect place to have breakfast or to work from.

The staff was very nice and accommodating.

I would highly recommend the Crystalbrook Hotel. I look forward to staying there again.

Business Partner
8/10
Excellent
22 Oct 2024
Andrew
Great little property in an awesome part of Sydney. Really lovely appointed rooms. But a little noisy between the rooms, and rooms / hallway.
Business Self
10/10
Exceptional
21 Sep 2024
David
Quiet hidden oasis close to Central Station. Attentive friendly staff. Will definitely return.
Leisure Self
10/10
Exceptional
30 Aug 2024
Yasmin
Rooms and lobby decor was unique. Lots of great dining options on crown
Leisure Partner
10/10
Exceptional
26 Aug 2024
Lisuel
Enjoyed my stay at the hotel. Very clean and tidy with amenities there. Liked the self service bar. The back street on little Albion street can be quite narrow if there are cars parked. If you’re in an Uber XL or larger car, you may want to be mindful of going through the street. Nice and central location with good eateries. There is no room service here.
Business Friends
10/10
Exceptional
28 Jul 2024
Annamaria
Gorgeous boutique hotel close to great restaurants and bars.
Leisure Partner
10/10
Exceptional
09 Jul 2024
MYRA
The Crystalbrook Albion in the Surrey Hills neighborhood of Sydney is an absolute gem. It's a small boutique hotel in a safe, quiet and very walkable area just a couple of blocks away from the very cool Crowne Street, where you'll find great restaurants (many pricey - but everything in Sydney is pricey esp at restaurants - but a few reasonable), and ice cream shops and a cool high end grocery. It's very cool, and the place to be. Any day of the week you'll find many Sydneysiders coming out for drinks or dinner and even without a car, or if you are travelling alone, you are steps away from being in the middle of things. It's a very european vibe, in fact I discovered an awesome very French style bar/cafe literally steps from my door. The hotel has excellent attentive staff, the place is furnished w great art, artful design touches throughout, plus free breakfast (delicious pastries and a cappucino machine in the cozy \"Honor Bar\"). My only quibble with the place is that the only way to communicate with the front desk if you need anything -is to text them via an ipad in the room but unfortunately no one told me they don't respond to the ipad (only a text back to your phone as I later learned) so I'd spend time waiting for a response that never came until much later after having to go to speak to them.They are on 24/7 though and very lovely and very responsive at the end of the day, so it was a minor issue. Otherwise, I love this place. Plus reasonable rates by US standards!
Business Self
10/10
Exceptional
09 Jul 2024
Donna
Absolutely loved my stay. Will definitely stay again.
Business Family_with_children
10/10
Exceptional
28 Jun 2024
Sarah

Overnight stay

We stayed in a 'cosy' room. It had everything we needed. The honesty bar facilities, with breakfast pastries and coffee machine, were a really nice touch. All staff were very friendly and helpful.
Partner
10/10
Exceptional
15 Jun 2024
Jessica
Cute little boutique hotel in a great location
Partner
10/10
Exceptional
11 Jun 2024
Katherine
The Crystalbrook Albion was so nice. I dont have a negative thing to say, the attention to detail the staff puts into making the place clean and inviting was outstanding. I would most definitely stay here again and again!
Leisure Self
6/10
Pleasant
04 Jun 2024
James
I was dropped off at night on Albion Street as driver couldn’t find entrance on little Albion as it wasn’t lit up so we drove past. I had to ask a stranger to call the hotel to let me in as I didn’t have the ability to call on my Canadian phone. Was starving and wanted to order room service… no restaurant which was not mentioned on line or I missed that either way was annoying. The digital key didn’t always work the gate when I was coming back to hotel and noone was at reception one time to buzz me in which was also annoying as I was desperate to have a pee…. Last glitch was the elevator broke one day so had to climb to fourth floor which ordinarily not a big deal but I was jet lagged and very tired! These things happen though. Otherwise great location once you get past the main entrance is off essentially an alley so I was able to walk all over downtown Sydney. Super super comfy bed and pillows!! I would stay again but plan for food better …
Leisure Self
10/10
Exceptional
25 May 2024
Michael
Nostalgic place in Surry Hills - quaint with helpful staff - 24/7 coffee machine level 1 with real coffee beans and daily bakery products on our weekend thx 🙏
Leisure Partner
10/10
Exceptional
12 May 2024
Pierre
Room slightly small for two, limited facilities for the price, will come if deals are offered. Pierre
Business Partner
10/10
Exceptional
27 Apr 2024
Andrea
What a wonderful little hotel. Friendly staff and the best location. Definitely would recommend.
Leisure Partner
10/10
Exceptional
05 Apr 2024
Luke Dirks
The building is very unique and in a great area.
Leisure Partner
10/10
Exceptional
20 Mar 2024
Doug
Hotel staff are fabulous.
Leisure Partner
10/10
Exceptional
18 Mar 2024
william
We rented a cozy room and were suprised at how small these rooms are. Albiet the room was clean modern and comfotable.
Leisure Partner
10/10
Exceptional
24 Feb 2024
Ellisha
If I could give more than 5 stars I would! Wonderful friendly staff, lovely pastries in a morning and tea/coffee. Loved the roof and nothing was too much trouble! If we come back to Sydney we’ll be staying again!!!
Leisure Friends
10/10
Exceptional
24 Feb 2024
Carol
The hotel was quaint. The staff were all very personable and helpful. The location is in a neighborhood with many pubs and restaurants around. It is a very short walk to public transportation to get to the city within 15 minutes.
Leisure Partner
10/10
Exceptional
05 Jan 2024
Julie

Cosy, convenient and congenial.

Extremely friendly and helpful staff. Good location. Intriguing building and surrounds showing respect to local history. Rooftop garden provides a sense of extra space and privacy. Gin time a reception is an extra touch of congeniality.
Partner
10/10
Exceptional
09 Dec 2023
Salome
Had the best time at the Crystalbrook Albion! The hotel itself is lovely and unique, and located in a great part of town. The team's communication was excellent (they texted ahead of time to make sure we didn't have any questions) and the staff was extremely friendly and helpful, going above and beyond.
Leisure Family
10/10
Exceptional
28 Nov 2023
Sheena
First time staying here and won’t be the last. Everything was flawless, highly recommend
10/10
Exceptional
18 Nov 2023
Amanda
Loved the decor, it was spotless, staff were great and helpful and it was quiet. Will definitely be back
Leisure Self
10/10
Exceptional
26 Oct 2023
Michael
I loved it there. The staff was friendly and always very helpful. The property is well-designed, well-kept and centrally located. Good beds and internet. I'd definitely stay there again.
Leisure Self
10/10
Exceptional
22 Oct 2023
Renee
Main entrance in the back alleyway.
Business_and_leisure Self
10/10
Exceptional
03 Oct 2023
Anthony

Great stay - all hotels should be like this!

What a find! This is a beautiful boutique hotel nestled in the back lanes of Surry Hills. The mix of old and new architecture is seamless - perfectly done. Come for the rooftop space and the honour bar - what a great idea!
Partner
10/10
Exceptional
22 Sep 2023
Ellie
Great two night escape, close to great restaurants!
Leisure Partner
10/10
Exceptional
10 Sep 2023
Danielle
Beautiful hotel, staff were really lovely, would definitely stay here again.
Leisure Partner
10/10
Exceptional
16 Aug 2023
Tina
Beautiful place in perfect location, staff were friendly and warm, this is my new staycation spot for sure. Also perfect is you’re travelling to Allianz or Olympic Park.
Business_and_leisure Self
10/10
Exceptional
25 Jun 2023
Paul
Great location, great building and facilities. Great everything.
10/10
Exceptional
05 Apr 2023
Amy
Staff were incredibly lovely, it was a very modern in design but felt like you were being welcomed home. Would definitely stay again.
Leisure Partner
10/10
Exceptional
18 Mar 2023
Arthur
Nice hotel tucked away in an alley. The room was small but enough for my wife and I and the roof top was a nice place for a night cap under the stars.
Business_and_leisure Partner
10/10
Exceptional
02 Feb 2023
Amanda
Loved the building & the surrounding’s
Staff were very helpful
Leisure Partner
6/10
Pleasant
23 Jan 2023
Francesco
It’s an interesting place to stay. The walk from Rydges car park was very uphill, being an excessively hot day and having an injury that wasn’t fun- despite it being a short walk. The soundproofing was pretty woeful and we were woken several times but the noise of other guests. Room is teeny tiny but has what we needed. Staff were really nice.
Business_and_leisure Partner
10/10
Exceptional
27 Nov 2022
Jeremiah

The perfect home base in Sydney

When we walked into the property (3 hours before check-in time and following a flight from L.A.), we were greeted with a smile and great service. While our room was not ready, the manager arranged to have it prioritized...and offered us a shower, pastries, and coffee while we waited. The room was as advertised. Clean. Well-appointed. Comfortable. The location was perfect. It was quiet, but close to public transportation (which is fantastic in Sydney). Unrelated to the hotel, but worth noting is Shaffa (a couple doors down). We booked dinner there because it was close to the hotel -- but during a trip where we at at restaurants with \"Chef's Hats\" and \"World's 50-best\" accolades, this was probably the best meal we had. We would stay at Crystalbrook Albion again. It's a gem.
Partner
10/10
Exceptional
22 Sep 2022
Natalia
I was so surprised by this property- It was amazing that we were upgraded to the best room in the house due to availability! but the communal areas are still so beautiful.

I can't wait to return! The location is also excellent for walking to Central Station. It is up a slight hill, but nothing too taxing!
Leisure Partner
6/10
Pleasant
13 May 2022
Matthew

Disappointing

Disappointed with my room not quite as described, lift was not working so having a room on the 4th floor was horrendous. Breakfast was not ready when I left, but I think it’s not that good from what the reception told me.
Business
10/10
Exceptional
01 May 2022
Ryan
Service and styling of the hotel is great. The bed was a little uncomfortable. Maybe time for replacement? Aside from this I very much enjoyed the stay and aim to come back.
Business Self
8/10
Excellent
13 Mar 2022
Victor
Lovely room close to plenty of dinner options.
Leisure Partner
8/10
Excellent
24 Feb 2022
Patrice
Always love staying here! Location is great. Staff go out of there way. Wonderful places to eat, shop and walking enjoyable
Leisure Self
10/10
Exceptional
13 Feb 2022
Todd
So funky and friendly. Close to great dining close by and easy walking everywhere
Leisure Partner
10/10
Exceptional
08 Feb 2022
Marcella
Thank you for hosting us at the Crystalbrook Albion. Loved our stay.
10/10
Exceptional
06 Jan 2022
Neisha
Fantastic accommodation. Walking distance to the SCG. Clean/Tidy. Great Dining Options around the corner. Excellent Customer Service.
Leisure Partner
6/10
Pleasant
13 Dec 2021
Danielle

Service Amazing. Overpriced Room Rate

The staff were the absolute standout during our stay. Super helpful and very welcoming and friendly. However, I have to say, I dont feel that the room was value for money.

We stayed in one of the pet friendly Urban rooms which was cute but VERY SMALL. Then with the additional $95 for bringing our dog, this meant we paid $500+ for one night with a check in at 3pm with no breakfast or parking. The room had no access to any form of light/view as it looked out onto a brick wall/tiny alley way.

Having stayed all over the world at some incredible places, I personally felt this room was massively overpriced. I wouldn't stay again, which is a shame as the hotel is tastefully furnished and the staff are AMAZING but value for money just isnt there.
Partner
10/10
Exceptional
18 Jun 2021
Verified traveler
Very eclectic, interesting, charming and super convenient location. Staff always friendly and super helpful.
Business Self
10/10
Exceptional
23 May 2021
Verified traveler
Awesome staff. Great accommodation and fabulous location! Thanks for having us!!
Leisure Friends
10/10
Exceptional
21 May 2021
James
The Albion is a classy boutique hotel in the heart of Surrey Hills that took me straight back to some of my favourite small hotels in Paris. Only stayed one night but will be back. The room was beautifully presented and immaculately clean. The hotel is very quiet despite its location. No restaurant but why would you think about eating in the hotel when you are surrounded by some of the best restaurants and cafes in Sydney?
Partner
10/10
Exceptional
25 Apr 2021
Verified traveler
Love this place. The best small hotel in Sydney. Professional, personal and perfect in every detail.
Leisure Partner
10/10
Exceptional
19 Apr 2021
Verified traveler
Real quality at excellent value. Good staff explanation of hotel and facilities.
Business Partner
10/10
Exceptional
15 Apr 2021
Verified traveler

You won't find a better place to stay in Sydney

I've stayed at Crystalbrook Albion before and that experience was so good I knew this was somewhere I wanted to stay when next in Sydney. I was not disappointed. From small details like a personal welcome note, to the cleanliness and professional, helpful service, fabulous location, everything exceeded my expectations. Looking forward to staying again soon!
Business
10/10
Exceptional
15 Mar 2021
Mark

Very impressed

Staff were phenomenal. Room was excellent everything was outstanding. A joy to be there . Will see us again definitely. A credit to your chain .
Partner
8/10
Excellent
22 Feb 2021
Verified traveler
Professional and friendly staff . Stunning rooms. Close to great cafes and restaurants
Leisure Partner
10/10
Exceptional
20 Feb 2021
Josh

One of the best hotels I've ever stayed in

Funky environment, friendly staff, clean, quiet, comfortable and within minutes of public transport and restaurants. What's not to love?
Partner
10/10
Exceptional
25 Dec 2020
Verified traveler
Little Albion is absolutely divine. It has the informal feel of home but is beautifully designed and extremely comfortable without being pretentious. The staff were absolutely delightful - called to see we were on our way and ok, welcomed and checked us out us like old friends, brought us our Deliveroo dinner with crockery and cutlery. Very lovely rooms. The only criticism is that the toilet stalls in the beautiful open bathrooms are on the small side which can be challenging for tall types with longer legs. I loved this hotel and would highly recommend.
Leisure Partner
10/10
Exceptional
20 Dec 2020
Nathalie
I can't imagine myself staying anywhere else when I'm in Sydney. This is a gorgeous hotel, so quiet and dark (great for sleeping!), with super helpful and friendly staff, lovely décor, and some really special touches like the bar/cafe, gin cart and rooftop. Absolutely loved my stay here.
Business Self
10/10
Exceptional
15 Dec 2020
Ken
Loved the location for the event that I had to attend. I also enjoyed the quirky, old yet modern style of the hotel.
Business Self
10/10
Exceptional
06 Dec 2020
Mia
Another great stay! We love a visit to the little albion!
10/10
Exceptional
30 Oct 2020
Annie
A truly memorable experience. Everything about The Little Albion was beyond our expectations. Staff were so welcoming and informative, the ambience in the the public area combined the grandeur of the historic building with a contemporary edge. Our upgraded room was awesome, with every touch of luxury we could have asked for. The final indulgence was the 5pm G&T trolley served in the conversation pit - what bliss!
Leisure Partner
10/10
Exceptional
05 Oct 2020
SteveM
Fantastic boutique hotel, excellent staff and quaint renovations. Perfect location.
Leisure Self
4/10
Poor
20 Sep 2020
MARK
The hotel design is nice but the photos for each room are misleading on this site. The Master shows a bath but it didn't have one. The tv didnt wirk or the iPad in the room. The aircon sounded like someone showering in the room above all night and was hard to sleep. Hotel looks good, but was a disappointment
Leisure Partner
10/10
Exceptional
19 Jul 2020
Colleen
Fabulous property and location. Beautiful touches throughout the hotel makes it special and the staff were very friendly and helpful. Highly recommend.
Friends_and_family Partner
10/10
Exceptional
18 Jul 2020
Serena
A beautiful, quirky property with lots of history. Gorgeously appointed, comfortable and great service from the staff. We greatly enjoyed our stay!
Leisure Partner
10/10
Exceptional
06 Jul 2020
Lucy
The entire property was immaculately styled and the room was elegant with glamorous furniture. The honour bar was a great touch.
Leisure Partner
10/10
Exceptional
07 Jun 2020
Nicholas

Awesomeness!!!!!

Amazing!!
Overall very impressed, the staff are delightful and very welcoming, however the real standout is all the small touches as well considered amenities. The location can’t be beat as you have all of Sydney’s best restaurants and nightlife within easy walking distance.
We will definitely be making this our Sydney staple.
Partner
10/10
Exceptional
03 Apr 2020
Merrill
The hotel is incredibly stylish and modern and so chic for such a small space. While the rooms are quite tiny, they've used their spaces incredibly well and have managed to incorporate seamlessly, all you could need. The location is also right in the heart of Surry Hills which it's hard to find boutique style hotels in this neighborhood. And the staff was incredibly kind and helpful. Highly recommend!
Leisure Self
10/10
Exceptional
26 Feb 2020
Emma
Awesome place. Well located, amazing facilities and lovely team. Will stay again, strongly recommend
Business Friends
10/10
Exceptional
24 Feb 2020
GM
Beautiful, spotless rooms! If you are a cleanliness freak this is the place for you. Nice, simple brrakfast. Excellent customer service.very goid location, vey nice neighborthiod, you can trach fast everywhete in Sydney
Leisure Self
10/10
Exceptional
14 Feb 2020
Verified traveler
Really liked the boutique feel of this property. The staff was excellent— professional, kind and courteous. The rooms are small but very well appointed and very comfortable. Loved our room (407) for it had nice light, it was quiet and close to the elevator. We really enjoyed the decor, art throughout the hallways and the rooftop lounge.
Leisure Family

Location & surroundings

Crystalbrook Albion
21 Little Albion Street, 21, Sydney, Australia

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Crystalbrook Albion

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