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202 Elizabeth

Sydney - NSW · Australia

Elizabeth Street, 202-210View location

9.4/10Excellent227 Reviews
Cleanliness9.6/109.6
Service9.6/109.6
Comfort9.2/109.2
Condition9.6/109.6
Amenities9.0/109.0
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  • Luxury collection

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About 202 Elizabeth

STUNNING BOUTIQUE HOTEL IN SURRY HILLS. HIDDEN BEHIND CLOSED DOORS ON ELIZABETH ST. SYDNEY IS AN INTIMATE HAVEN FOR THOSE IN THE KNOW WHERE SOPHISTICATION AND PRIVACY REIGN SUPREME.

ART DECO-INSPIRED, ELEGANT SPACES AND ABSOLUTE DISCRETION INVITE YOU TO LEAVE THE MASQUERADE AT THE DOOR TO ENJOY THE FREEDOM OF TOTAL PRIVACY. WITH ONLY 38 QUIET SUITES, OUR TACTFUL SERVICE IS PERSONALISED TO YOU.

RELAX WITH COFFEE IN OUR COURTYARD GARDEN, GAZE ACROSS THE LEAFY GREEN OF SURRY HILLS FROM OUR CHIC ROOFTOP, ORDER FROM OUR CAREFULLY CURATED DRINKS LIST, OR STEP OUT INTO THE HEART OF SYDNEY’S MOST CREATIVE NEIGHBORHOOD — SURRY HILLS. GET READY TO ROLL OVER WITH EXCITEMENT!

YOUR DOGGIES ARE IN FOR A REAL TREAT WITH SPECIAL OPTIONS FOR YOUR POOCHES. ASK OUR STAFF ABOUT OUR PUPPY WELCOME DRINK AND DOGGY MENUS.

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With a stay at 202 Elizabeth in Sydney (Surry Hills), you'll be within a 5-minute walk of Capitol Theatre and World Square Shopping Centre. This hotel is 0.3 mi (0.4 km) from Hyde Park and 0.7 mi (1.1 km) from Sydney Town Hall.

Make yourself at home in one of the 38 guestrooms featuring minibars and Smart televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms have hair dryers and bathrobes. Conveniences include safes and desks, and housekeeping is provided daily.

Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage.

Popular amenities

Free WiFi
Dining services
Concierge
Non-smoking
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until midnight
Check-out until 11:00 AM
Minimum check-in age 18

Hotel policies

No rollaway/extra beds available No cribs (infant beds) available No elevators Children not allowed Professional property host/manager Property does not offer onsite COVID-19 testing Property does not require health documentation at check-in Pets allowed Pet max weight (per pet) in kg is 20 Pet max weight (per pet) in lb is 44 Only dogs are allowed Maximum number of pets per room 1 Service animals are allowed Service animals are exempt from fees/restrictions Pets cannot be left unattended

Cleaning and safety

Sanitization
Cashless transactions are available
Essential Travel
Essential workers only - NO

Important information

  • You need to know
    • Children 17 years old and younger are not permitted at this property.
    • The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
    • Cashless payment methods are available for all transactions.
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards, debit cards, and cash
    • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    • Cashless transactions are available
    • Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
    • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Minimal age
    18
  • Optional fees
    • Nearby parking fee: AUD 49 per night (984 ft away)
    • Pet fee: AUD 95 per pet, per stay
    • Service animals are exempt from fees

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

Nearby attractions

Capitol Theatre 0.3 km / 0.2 mi
World Square Shopping Centre 0.4 km / 0.2 mi
Hyde Park 0.4 km / 0.3 mi
Market City 0.5 km / 0.3 mi
Paddy's Market 0.5 km / 0.3 mi
Chinatown Night Market 0.7 km / 0.4 mi
University of Technology Sydney 0.7 km / 0.4 mi
Crown Street 0.7 km / 0.4 mi
Oxford Street 1 km / 0.6 mi
Sydney Town Hall 1.1 km / 0.7 mi
QVB 1.1 km / 0.7 mi
International Convention Centre Sydney 1.1 km / 0.7 mi
Westfield Shopping Centre 1.2 km / 0.7 mi
St Mary's Cathedral 1.2 km / 0.7 mi
Sydney Tower Eye 1.2 km / 0.7 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 38
  • hotel
  • City centre
  • Bus/Train station
  • Nearest Bus / Metro Stop
  • Airport
  • Harbour
  • Beach
  • Entertainment Area
  • Wi-fiExtra charge
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

RO

Room Only

Accommodation only. Meals are usually not included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • Double or Twin WITH BALCONYDouble or Twin • WITH BALCONYDBT.BL

    Photos are not available for this room type.

    202 Elizabeth

    Double or Twin WITH BALCONY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    WITH BALCONY

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.BL

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO STANDARDSTUDIO • STANDARDSTU.ST-4

    Photos are not available for this room type.

    202 Elizabeth

    STUDIO STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.ST-4

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE CITY VIEW KING BEDDOUBLE • CITY VIEW KING BEDDBL.CV-KG

    Photos are not available for this room type.

    202 Elizabeth

    DOUBLE CITY VIEW KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    CITY VIEW KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.CV-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin STANDARDDouble or Twin • STANDARDDBT.ST

    Photos are not available for this room type.

    202 Elizabeth

    Double or Twin STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    202 Elizabeth

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO STANDARDSTUDIO • STANDARD • 1 Bedroom • 21 m²STU.ST-2
    STUDIO STANDARDPhoto unavailable7 photos

    202 Elizabeth

    STUDIO STANDARD

    Room photos

    7 photos

    Room overview

    Room size
    21 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 0
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    STUDIO
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.ST-2

    Room amenities

    • Plug adaptor
    • Slippers
    • Bathrobes
    • Desk
    • Toiletries
    • Wi-fi
    • Balcony
    • Safe
    • Individually adjustable heating
    • Individually adjustable air conditioning
    • Ironing set
    • TV
    • Direct dial telephone
    • Hairdryer

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST

    Photos are not available for this room type.

    202 Elizabeth

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE AccessibleSINGLE • AccessibleSGL.H6

    Photos are not available for this room type.

    202 Elizabeth

    SINGLE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE WITH BALCONYDOUBLE • WITH BALCONYDBL.BL

    Photos are not available for this room type.

    202 Elizabeth

    DOUBLE WITH BALCONY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    WITH BALCONY

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.BL

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin KING SIZE BEDDouble or Twin • KING SIZE BEDDBT.KG

    Photos are not available for this room type.

    202 Elizabeth

    Double or Twin KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO STANDARDSTUDIO • STANDARD • 1 Bedroom • 28 m²STU.ST-3
    STUDIO STANDARDPhoto unavailable5 photos

    202 Elizabeth

    STUDIO STANDARD

    Room photos

    5 photos

    Room overview

    Room size
    28 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 0
    Bedrooms
    1
    Room type
    STUDIO
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.ST-3

    Room amenities

    • Ironing set
    • Plug adaptor
    • Slippers
    • Bathrobes
    • Desk
    • Toiletries
    • Wi-fi
    • Balcony
    • Safe
    • Individually adjustable heating
    • Individually adjustable air conditioning
    • TV
    • Direct dial telephone
    • Hairdryer

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING SIZE BEDSUITE • KING SIZE BEDSUI.KG-1

    Photos are not available for this room type.

    202 Elizabeth

    SUITE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG

    Photos are not available for this room type.

    202 Elizabeth

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG-1

    Photos are not available for this room type.

    202 Elizabeth

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO STANDARDSTUDIO • STANDARD • 1 Bedroom • 23 m²STU.ST-1
    STUDIO STANDARDPhoto unavailable5 photos

    202 Elizabeth

    STUDIO STANDARD

    Room photos

    5 photos

    Room overview

    Room size
    23 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 0
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    STUDIO
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.ST-1

    Room amenities

    • Ironing set
    • Hairdryer
    • Direct dial telephone
    • TV
    • Plug adaptor
    • Slippers
    • Bathrobes
    • Desk
    • Toiletries
    • Wi-fi
    • Safe
    • Individually adjustable heating
    • Individually adjustable air conditioning

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO STANDARDSTUDIO • STANDARD • 1 Bedroom • 20 m²STU.ST
    STUDIO STANDARDPhoto unavailable5 photos

    202 Elizabeth

    STUDIO STANDARD

    Room photos

    5 photos

    Room overview

    Room size
    20 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 0
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    STUDIO
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.ST

    Room amenities

    • Bathrobes
    • Slippers
    • Plug adaptor
    • Individually adjustable heating
    • Individually adjustable air conditioning
    • Ironing set
    • TV
    • Direct dial telephone
    • Hairdryer
    • Safe
    • Wi-fi
    • Toiletries
    • Desk

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room AccessibleRoom • AccessibleROO.H6

    Photos are not available for this room type.

    202 Elizabeth

    Room Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING SIZE BEDSUITE • KING SIZE BED • 1 Bedroom • 40 m²SUI.KG
    SUITE KING SIZE BEDPhoto unavailable5 photos

    202 Elizabeth

    SUITE KING SIZE BED

    Room photos

    5 photos

    Room overview

    Room size
    40 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 0
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG

    Room amenities

    • Plug adaptor
    • Slippers
    • Bathrobes
    • Desk
    • Toiletries
    • Wi-fi
    • Safe
    • Individually adjustable heating
    • Individually adjustable air conditioning
    • Ironing set
    • TV
    • Direct dial telephone
    • Hairdryer

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE AccessibleDOUBLE • AccessibleDBL.H6

    Photos are not available for this room type.

    202 Elizabeth

    DOUBLE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room WITH BALCONYRoom • WITH BALCONYROO.BL

    Photos are not available for this room type.

    202 Elizabeth

    Room WITH BALCONY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    WITH BALCONY

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.BL

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible KING SIZE BEDDOUBLE • Accessible KING SIZE BEDDBL.H6-KG

    Photos are not available for this room type.

    202 Elizabeth

    DOUBLE Accessible KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible WITH VIEWSDOUBLE • Accessible WITH VIEWSDBL.H6-WV

    Photos are not available for this room type.

    202 Elizabeth

    DOUBLE Accessible WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin AccessibleDouble or Twin • AccessibleDBT.H6

    Photos are not available for this room type.

    202 Elizabeth

    Double or Twin Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about 202 Elizabeth

9.4
Excellent
227 Reviews
Cleanliness
9.6 /10
Service
9.6 /10
Comfort
9.2 /10
Condition
9.6 /10
Amenities
9.0 /10
75 reviews shown
10/10
Exceptional
24 Jul 2026
Max
Close to Central Station
10/10
Exceptional
15 Jul 2026
Richard
Great boutique hotel! Room with balcony is worth the small amount extra. Staff were amazing, very welcoming
Partner
10/10
Exceptional
02 Jul 2026
Skye
Great boutique hotel, clean, modern, and in a great location
Business
8/10
Excellent
30 Jun 2026
Pauline
Excellent breakfast included in stay. Parking was across the road but cost $49 for each night.
Unloading the car is in a side street which was inconvenient for us.
Otherwise very good location
Partner
8/10
Excellent
08 Jun 2026
kristala
Great location and friendly staff. Good breakfast and coffee in the mornings. Would definitely stay again. The bed was comfy. The room was a bit small but had everything you need.
Friends_and_family Friends
10/10
Exceptional
15 May 2026
Peter
Our room was exceptionally clean as was all other areas .The continental breakfast was amazing ,,the hotel is right in the centre of things. Fabulous stay.
Partner
10/10
Exceptional
12 May 2026
Charles
Great location. Handy to train station, tram stops, restaurants, pubs, downtown and Hyde Park. The rooftop terrace was great. Loved staying here. Made Sydney very accessible.
Partner
10/10
Exceptional
09 May 2026
ROSIE
Very friendly staff. Great location if you want to be close to central station.
8/10
Excellent
29 Apr 2026
Ludmilla
Attractive boutique hotel but some practical things like a reading light/ bedside light would have been appreciated.
Self
10/10
Exceptional
25 Apr 2026
göran
Yes
Partner
10/10
Exceptional
19 Apr 2026
Jason
Great hotel in a great location.
Partner
10/10
Exceptional
19 Apr 2026
Philippe
My second stay. Staff professional and approachable, helpful can-do attitude. Lovely room, the communal areas are not huge but they are lovely. A short walk from Central station, plenty of amenities nearby.
Self
10/10
Exceptional
05 Apr 2026
Ryan
Great location and amazing staff. So friendly, supportive and went above and beyond to help us. Room was clean and very cute. Walking distance to key locations.
Partner
10/10
Exceptional
02 Apr 2026
Christian
Great hotel
6/10
Pleasant
24 Mar 2026
Stephanie
Stayed for 3 nights over a long weekend. The room we were given (305) at check-in was located right next to the lift, and upon inspection we realised it was in terrible condition and filthy. The carpets were so badly stained and looked very dirty, the single chair in the room was marked with stains and very worn, and there was hair between the bedding. We requested another room whereby we were told there was plenty of other availability for the room type we had booked. The balcony that we paid extra for was a waste as it faced the main street in front of the hotel where it was noisy, and also hot while we were there. The air conditioning in the new room did not work initially and when asked, the hotel manager was impatient and rude when telling me that the thermostat basically doesn’t work in the entire place. The bathroom was small but well appointed. Water from the mini bar was not free. For the price we paid, the size and service we received was not worth it. The only thing good was its location between the edge of Surry Hills and the CBD. This boutique hotel was a miss for us.
Partner
4/10
Poor
16 Mar 2026
Kam Kuen
I have stayed at this hotel several times before and usually had a very good experience.

I would like to thank the daytime staff who kindly allowed us to check in early at around 1:00pm, which we really appreciated. We left our luggage in the room and went out shortly after.

When we returned to the hotel at around 6:00pm, we noticed that the room (Room 502) was still very warm. The air conditioner was extremely weak and also making noticeable noise, even when set to 17°C.

A staff member came to the room and simply turned the air conditioner off and on again, explaining that this room sometimes takes a while to cool down. However, after waiting about 20 minutes, there was still no improvement.

At around 6:30pm, when I reported the issue again at the front desk, the response I received was quite surprising. The staff member said he did not know how cold I expected the room to be and told me that the other available rooms would likely be the same. He also suggested that if it was not acceptable, I could cancel the booking and find another hotel.

At that time in the evening, this suggestion felt quite unreasonable and made it seem as if the problem was being treated as a guest preference rather than a problem with the room itself.

Eventually we were moved to another room (Room 102), and the air conditioner there worked perfectly. The difference was very obvious, which clearly showed that the problem was with the original room.

Overall, most of the staff were friendly and h
Partner
10/10
Exceptional
09 Mar 2026
anne
A fabulous friendly hotel in the heart of Sydney. We had a great stay and all the staff were very friendly and helpful. Special mention to Dylan for making us feel so welcome on arrival.
Highly recommend.
Partner
10/10
Exceptional
22 Feb 2026
Lindsey
Clean room, easy check in, friendly and helpful staff, nice shower. Lovely rooftop hangout area
Partner
10/10
Exceptional
13 Feb 2026
LEVENT
Nice hotel, very convenient to shops, restaurants. Kind and accommodating staff. Decent size, clean, well decorated, new rooms. Thanks you, Sergei.
Leisure Partner
10/10
Exceptional
30 Jan 2026
Jamie
Spotless room, friendly staff, wonderful rooftop deck and very convenient location.
Business_and_leisure Self
10/10
Exceptional
29 Jan 2026
Robert
I stayed in one of the accessible rooms, stay was fantastic. Secure building, I arrived a little bit before 1200, Staff was polite and willing to hold my bag until check in. I was grabbing medication out when Surge asked if I had 5-10 minutes he thinks the room I’ll be in is ready he’ll go check. A few minutes later he came back and offered to check me in right away. Room worked great for me, the bed was amazing, there is only one other hotel bed that ever stood out to me, this is now the second. When I checked out, Surge was again amazing at customer service.
Leisure Self
10/10
Exceptional
17 Jan 2026
Andrew
Exceptional value for money. Great stay.
10/10
Exceptional
16 Jan 2026
Natalie
Really great, clean, room and helpful staff - used the lobby to play some games in when it was too hot out and the space was very pleasant to be in. Extremely well located to loads of excellent bars and restaurants.
Leisure Partner
10/10
Exceptional
01 Jan 2026
Lloyd
Very modern room, friendly staff and good breakfast. Good location.
Partner
10/10
Exceptional
16 Dec 2025
Karina
Lovely place and very friendly staff.
Leisure Family
10/10
Exceptional
09 Dec 2025
James
Very friendly and efficient reception staff, bed was very comfy. Thank you
Business Self
10/10
Exceptional
06 Dec 2025
Geoff
Very pleasant check-in , nice staff and able to check in a bit earlier than stated
Leisure Partner
10/10
Exceptional
03 Dec 2025
Stephanie
Beautiful room, so quiet and lovely yet only a few minutes walk from Central Station and Chinatown.
Friends_and_family Family
10/10
Exceptional
01 Dec 2025
Georgia
Extremely helpful staff! Dylan was great at check in, taking our number and texting when our room was ready as we arrived early. Great, clean room. It was perfect for our 2 night stay. Fantastic interior. We really enjoyed the location, Surry Hills was great for food options and a walk around. So close to central station too. We really liked the cold water tap downstairs to be able to fill our bottles up! Would highly recommend.
Leisure Partner
10/10
Exceptional
18 Nov 2025
Hayley
Beautifully decorated hotel and room, lovely staff. Spotlessly clean and very comfy bed.
Our room was on the smaller side but fine for one night.
Leisure Partner
10/10
Exceptional
04 Nov 2025
Janice
Picked the location for its proximity to the Central train station.
10/10
Exceptional
03 Nov 2025
Michelle
Excellent hotel, very funky decor , clean and inviting. Helpful happy staff.
Business Self
10/10
Exceptional
01 Nov 2025
Lou
Friend
10/10
Exceptional
31 Oct 2025
Debora
The staff made my stay - Dillon and Serge were wonderful - they remembered my coffee order each morning, were so welcoming to my dogs and nothing was too much trouble.

There is a beautiful courtyard for breakfast that is super dog friendly.
8/10
Excellent
23 Oct 2025
YH
Very cute and neat boutique hotel
Business Self
10/10
Exceptional
24 Sep 2025
Michelle

Great location and comfortable hotel

Close to Central and Surry Hills restaurants.
Partner
10/10
Exceptional
21 Sep 2025
Scott
Nice hotel with good sized rooms. Central without being super central. Good food options within walking distance
Business_and_leisure Partner
10/10
Exceptional
20 Sep 2025
Martin
EEE
10/10
Exceptional
17 Aug 2025
Clive

Fabulous stay at 202 Elizabeth St, Surry Hills

Fantastic place to stay, decor was so beautifully designed, staff were so friendly and welcoming, rooms were luxurious and so quiet.
Partner
8/10
Excellent
13 Aug 2025
Bronwyn
Overall, the location for the Capital Theatre was perfect, very clean and staff were very pleasant.
10/10
Exceptional
19 Jun 2025
Katherine
Lovely friendly staff, great breakfast! Great room too.
Business Self
10/10
Exceptional
18 Jun 2025
Karl
Location
Business Self
10/10
Exceptional
16 Jun 2025
Lori
Great stay!!!!
Leisure Partner
10/10
Exceptional
10 Jun 2025
Nick
We were really surprised by this property - in all the right ways. With its double glazing, it was so quiet. The bed was super comfortable, however the pillows were not to our liking, way too soft (worked out some better comfort on our 2nd night). The decor was lovely, and gave a sense of warmth. The staff were super friendly and helpful. Such a well located hotel, so many dining options in the suburb behind, and some great little wine bars. Plenty of transport options and very walkable. We would absolutely stay here again.
Leisure Partner
10/10
Exceptional
10 Jun 2025
Tatjana
The room was roomy and had everything we needed. The lady at reception was helpful and very friendly. Super convenient location. We had an issue with the AC unit and the staff immediately moved us to another room
Leisure Partner
10/10
Exceptional
09 Jun 2025
Keren
.
Leisure Partner
10/10
Exceptional
03 Jun 2025
Deborah
I stay here often -the rooms are room and clean and being able to contact your phone to the tv is great - would love moisturizer as I always travel with hand luggage from NZ
Business Partner
10/10
Exceptional
27 May 2025
Rachel
Great stay- charming hotel with friendly staff
Business_and_leisure Self
10/10
Exceptional
22 May 2025
Bridgit
Lovely friendly helpful staff and cute room in a fab location.
Business Self
10/10
Exceptional
14 May 2025
Richard Clinton
The rooms are a little on the smaller size, but still very well maintained and comfortable bed. The continental breakfast is good with a good choice of coffees.
10/10
Exceptional
14 May 2025
Robyn
Very convenient to Central Station, restaurants, Chinatown.
Lovely, helpful staff.
Leisure
10/10
Exceptional
22 Apr 2025
Sharon
Excellent accomodation.
8/10
Excellent
15 Apr 2025
Fiona
Lovely property. Breakfast provided - coffee, fruit, yogurt, baked goods. Good location allowed for easy walking access to sightseeing spots and dining. Very comfortable bed. Staff great. Outside sitting area off the lobby was lovely. Room a bit small but to be expected in big city.
Leisure Family
10/10
Exceptional
14 Apr 2025
Lucia
A great boutique hotel. Amazing service and beautiful rooms. We loved our stay and recommend staying here
Leisure Partner
10/10
Exceptional
09 Apr 2025
Leigh
Lovely boutique hotel.
Business Self
10/10
Exceptional
04 Apr 2025
Deborah
Staff are so lovely
10/10
Exceptional
30 Mar 2025
Gautham
Great place, lovely staff, will come back.
10/10
Exceptional
16 Mar 2025
CHRISTINA

Wanderer

Staff are really friendly and accommodating.
Close to town by foot.
Partner
10/10
Exceptional
15 Mar 2025
Stephen
Great
10/10
Exceptional
07 Mar 2025
Carole
Lovely small hotel close to Central Station. The staff were stars! Friendly and helpful.
10/10
Exceptional
13 Feb 2025
Bradley
A Hidden Gem in Potts Point

Arriving from North America, we landed bright and early—7 AM to be exact. Knowing this in advance, we wisely booked an extra night to ensure a smooth arrival. After an 18-hour journey, the ability to freshen up with a quick shower and change before diving into the day is priceless. Trust me, it’s worth every penny.

Now, onto the real highlight: Spicers Potts Point. Tucked away on a quiet, tree-lined street, this boutique hotel offers the perfect balance of tranquility and accessibility. You’re steps away from charming coffee shops, and within easy reach of downtown, the gallery, and the iconic Opera House—whether by train or a leisurely stroll.

The ambiance is serene, the beds are luxuriously comfy, and the staff? Exceptionally attentive and always eager to help. If you’re the type who loves unique stays with a dash of character and a prime location for city exploration, this spot is a winner.
Leisure Partner
10/10
Exceptional
08 Feb 2025
Robert

Great hotel, great location, even better staff!

My wife and I are very seasoned travellers and LOVED our stay at 202 Elizabeth. The room was ready early, it was clean and modern, but the biggest thing that stood out was the staff. They were so incredibly helpful and friendly! They gave us great restaurant suggestions and tips for visiting important locations, such as best things to see and transit directions. And wow did they make a great cappuccino for breakfast!

The locations was fantastic too, very easy to see everything within Sydney and lots of great bars nearby

Five stars all around!
Partner
8/10
Excellent
01 Feb 2025
Andrea
Stayed for one night .. arriving from uk.. Easy to find and friendly check in.
Self serve breakfast.. snd hot drinks made for you.
thank you.. wld stay again
Self
8/10
Excellent
01 Feb 2025
Taylor
Great location
10/10
Exceptional
21 Jan 2025
Rose
I've stayed here a few times and it's always fantastic. Clean with very comfortable beds in nicely decorated and functional rooms. The staff are professional but warm and attentive and the included breakfast is top notch. I will be back.
Leisure Self
8/10
Excellent
06 Jan 2025
Bradley
Great small boutique hotel with friendly and helpful staff. Ideally placed for Surry Hills and Haymarket and closely accessible to the rest of the city.
Leisure Partner
10/10
Exceptional
04 Jan 2025
Kara
This property DOES have an elevator. Absolutely loved my stay here. The staff is top notch! The guest-rooms are cozy but well equipped. Very convenient property if you plan to take the train. Walkable to the park, Opera House, bridge and Chinatown (check out spice alley). Great breakfast too. Can’t recommend this hotel enough! Wish I could have stayed longer.
Leisure Self
10/10
Exceptional
03 Jan 2025
Jade
It was quiet, good location and staff were friendly. Nothing to fault
Leisure Partner
10/10
Exceptional
02 Jan 2025
Abraham
The staffs are exceptionally kind and helpful, making our stay even more enjoyable. Our room is not only neat but also features cool interior design. I will definitely recommend this hotel to my friends and family. 🙂
Leisure Family
10/10
Exceptional
01 Jan 2025
Rachel
Lovely! Room was comfortable and spacious. Had everything we needed. Check in was quick and the staff fantastic. The rooftop deck is great to relax with a drink. The breakfast had everything we wanted (toast, yoghurt, granola, fresh fruit etc). Thank you so much!
Leisure Partner
10/10
Exceptional
28 Dec 2024
Mashneel
Had a pleasant one night stay at this boutique hotel. Rooms are spacious and very clean. Loved the rooftop area.
Leisure Self
10/10
Exceptional
27 Dec 2024
Sue
A fantastic find just a short walk from Central train station. The room was modern , clean and comfortable. The continental breakfast was a great inclusion. Staff were friendly and helpful.
Leisure Partner
4/10
Poor
22 Dec 2024
Zeliha
This hotel does not meet the standards of a 5-star establishment. The room was very small and not as clean as expected, with soap residue left on the taps, hairdryer bag was full of dust. Additionally, two of the power outlets were not functioning, and there was no toothbrush /toothpaste kit provided—something that should be provided in a hotel in this category.

The breakfast experience was also disappointing. I overheard a staff member telling a guest, ‘Oh, lucky you, you got the last piece of croissant,’ yet no effort was made to refill the basket, despite there being 45 minutes left before breakfast service ended.

Dog treat and dog toy was a good touch, good location.
Leisure Pet
6/10
Pleasant
10 Dec 2024
Bobby
Nice boutique hotel in a handy location
The rooms were a bit small but felt cozy as a couple
Heathy breakfast options and nice coffee
Leisure Partner
8/10
Excellent
28 Nov 2024
Edward
Would have been 5 stars but lack of wardrobes or even drawers meant we were living for 7 nights out of suitcases on the floor. This was an upgraded room also. Had to use the balcony to store clothing. Location excellent, staff great, nibbles out at 5 30.
Leisure Partner

Location & surroundings

202 Elizabeth
Elizabeth Street, 202-210, Surry Hills, Australia

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202 Elizabeth

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