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Fiesta Inn Ecatepec
Mexico City · Mexico
Av. 1Ro De Mayo S/N, Esq. Av. Central Col. ConjuntView location
8.8/10Excellent1,002 Reviews
Cleanliness9.0/10 9.0
Service9.0/10 9.0
Comfort9.0/10 9.0
Condition8.6/10 8.6
Location8.6/10 8.6
Neighborhood8.6/10 8.6
Value6.0/10 6.0
Amenities8.6/10 8.6
See all ratings- Business hotels
- Sustainability certification
Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About Fiesta Inn Ecatepec
This stylish hotel boasts an enviable location near the historic Lake Texcoco and Tenochtitlan. A short 20-minute drive provides easy access to Mexico City, with its many attractions, corporate offices, vibrant commercial centers, and dining venues. The hotel welcomes travelers with beautiful decor and a range of amenities.
The rooms, suites, and accessible rooms are carefully designed to provide comfortable surroundings for an unforgettable city visit. Food enthusiasts will appreciate the delicious Mexican specialties served in the hotel restaurant's unique ambiance. Guests can also enjoy the fitness center, indoor pool, and gift shop.
Business travelers have access to a business center and two functional meeting rooms, while those arriving by car can use the indoor parking.
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When you stay at Fiesta Inn Ecatepec in Ecatepec de Morelos, you'll be connected to a shopping center, just steps from Centro Las Américas and 9 minutes by foot from Paseo Ventura.
This hotel is 2 mi (3.2 km) from Casa de Morelos and 15.5 mi (24.9 km) from Sports Palace Dome. Stay in one of 143 guestrooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment.
Private bathrooms with shower/tub combinations feature deep soaking bathtubs and complimentary toiletries. Conveniences include phones, as well as complimentary bottled water and irons/ironing boards. Featured amenities include a 24-hour business center, express check-in, and express check-out. This hotel has 2 meeting rooms available for events.
Free self parking is available onsite.
Popular amenities
Free WiFi
Parking available
Dining services
Concierge
Gym
Entertainment
Non-smoking
Business facilities
Banquet facilities
Accessible facilities
Check-in and check-out
Check-in from
3:00 PM
Check-in until
anytime
Check-out until
12:00 PM
Minimum check-in age
18
Hotel policies
Green Key (Foundation for Environmental Education)
LGBTQIA+ friendly
Professional property host/manager
Pets not allowed
Service animals not allowed
Cleaning and safety
Sanitization
Contactless check-in is available
Contactless check-out is available
Cashless transactions are available
Important information
-
You need to know
- Pool access available from 8:00 AM to 8:00 PM.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- No pets and no service animals are allowed at this property.
- Cashless payment methods are available for all transactions.
- Contactless check-in and contactless check-out are available.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
-
Special Instructions
Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
-
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
- This property accepts credit cards, debit cards, and cash
- Cashless transactions are available
- Safety features at this property include a fire extinguisher and a smoke detector
-
Minimal age
18
-
Optional fees
- Fee for buffet breakfast: approximately MXN 319 to 319 for adults, and MXN 179 to 179 for children
- Early check-in is available for a fee (subject to availability)
- Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
-
Spoken Language
English
Spanish
Nearby attractions
Centro Las Américas
0.1 km / 0.1 mi
Paseo Ventura
0.8 km / 0.5 mi
Apipilpark
2.3 km / 1.4 mi
Casa de Morelos
3.4 km / 2.1 mi
Centro Cultural San Carlos
4.5 km / 2.8 mi
Parque Acuatico Vito Spa
4.7 km / 2.9 mi
Cathedral of the Sacred Heart of Jesus
4.7 km / 2.9 mi
Santa Cecilia Acatitlan
8.8 km / 5.5 mi
Plaza Coacalco
11.6 km / 7.2 mi
Sierra Hermosa Ecological and Sports Park
14.4 km / 8.9 mi
Centro Cultural Ollin
14.6 km / 9.1 mi
Plaza Tecámac Power Center
14.9 km / 9.2 mi
Coacalco Power Center
15 km / 9.3 mi
El Tepeyac National Park
16.4 km / 10.2 mi
Go Karts Arroyo
17.7 km / 11 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Total number of rooms: 143
- hotel
- Wheelchair-accessible
- Car parkExtra charge
- 24-hour reception
- Check-in hour
- Check-out hour
- Wi-fiExtra charge
- Local and international callsExtra charge
- Airport ShuttleExtra charge
- Room serviceExtra charge
- Laundry service
Show 25 more facilities & services
- Multilingual staff
- 24-hour security
- Bellboy service
- Air conditioning in public areas
- Smoke detector
- Hotel safe
- Lift access
- Concierge
- Newspapers
- Luggage room
- Dining area
- Clothes dryer
- Café
- Bar
- Restaurant
- Air conditioning in Restaurant
- Conference room
- Business centre
- Green Key (FEE)
- Breakfast buffet
- Hot breakfast
- À la carte lunch
- À la carte dinner
- Non-smoking establishment
- Fitness
Meal plans
Meal plan types
Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.
BB
Bed & Breakfast
BED AND BREAKFAST
Breakfast is included with your stay.
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
-
Room SUPERIOR TWO DOUBLE BEDSRoom • SUPERIOR TWO DOUBLE BEDS • 1 Bedroom • 30 m²ROO.2D-SU
Room overview
Non-smoking room- Room size
- 30 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- 2 × Double bed 131-150 width
- Bedrooms
- 1
- Room type
- Room
- View / characteristic
- SUPERIOR TWO DOUBLE BEDS
Adult and child limits apply within the room's total guest limit.
Room amenities
- Wheelchair-accessible
- Wi-fi
- Make-up mirror
- Smoke detector
- Cable TV
- Desk
- Shower
- TV
Show all 9 amenities
- Individually adjustable air conditioning
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityFiesta Inn Ecatepec
Room SUPERIOR TWO DOUBLE BEDS
Room photos
2 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 30 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- 2 × Double bed 131-150 width
- Bedrooms
- 1
- Room type
- Room
- View / characteristic
- SUPERIOR TWO DOUBLE BEDS
Adult and child limits apply within the room's total guest limit.
Room code: ROO.2D-SU
Room amenities
- Wheelchair-accessible
- Wi-fi
- Make-up mirror
- Smoke detector
- Cable TV
- Desk
- Shower
- TV
- Individually adjustable air conditioning
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
QUADRUPLE SUPERIOR WITH DOUBLE BEDQUADRUPLE • SUPERIOR WITH DOUBLE BEDQUA.DB-SU
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- SUPERIOR WITH DOUBLE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityFiesta Inn Ecatepec
QUADRUPLE SUPERIOR WITH DOUBLE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- SUPERIOR WITH DOUBLE BED
Adult and child limits apply within the room's total guest limit.
Room code: QUA.DB-SU
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
JUNIOR SUITE KING SIZE BEDJUNIOR SUITE • KING SIZE BEDJSU.KG-1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- JUNIOR SUITE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityFiesta Inn Ecatepec
JUNIOR SUITE KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- JUNIOR SUITE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: JSU.KG-1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Room SUPERIOR KING BEDRoom • SUPERIOR KING BED • 1 Bedroom • 30 m²ROO.KG-SU
Room overview
Non-smoking room- Room size
- 30 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- Room
- View / characteristic
- SUPERIOR KING BED
Adult and child limits apply within the room's total guest limit.
Room amenities
- Individually adjustable air conditioning
- Shower
- TV
- Tea and coffee making facilities
- Ironing set
- Wheelchair-accessible
- Disability-friendly bathroom
- Wi-fi
Show all 12 amenities
- Desk
- Make-up mirror
- Cable TV
- Smoke detector
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityFiesta Inn Ecatepec
Room SUPERIOR KING BED
Room photos
2 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 30 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- Room
- View / characteristic
- SUPERIOR KING BED
Adult and child limits apply within the room's total guest limit.
Room code: ROO.KG-SU
Room amenities
- Individually adjustable air conditioning
- Shower
- TV
- Tea and coffee making facilities
- Ironing set
- Wheelchair-accessible
- Disability-friendly bathroom
- Wi-fi
- Desk
- Make-up mirror
- Cable TV
- Smoke detector
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
JUNIOR SUITE KING SIZE BEDJUNIOR SUITE • KING SIZE BED • 1 Bedroom • 40 m²JSU.KG
Room overview
Non-smoking room- Room size
- 40 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- Queen-size bed 150-154 width
- Bedrooms
- 1
- Room type
- JUNIOR SUITE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room amenities
- Shower
- TV
- Tea and coffee making facilities
- Wi-fi
- Smoke detector
- Cable TV
- Desk
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityFiesta Inn Ecatepec
JUNIOR SUITE KING SIZE BED
Room photos
2 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 40 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- Queen-size bed 150-154 width
- Bedrooms
- 1
- Room type
- JUNIOR SUITE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: JSU.KG
Room amenities
- Shower
- TV
- Tea and coffee making facilities
- Wi-fi
- Smoke detector
- Cable TV
- Desk
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
QUADRUPLE SUPERIORQUADRUPLE • SUPERIORQUA.SU
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityFiesta Inn Ecatepec
QUADRUPLE SUPERIOR
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Room code: QUA.SU
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Room SUPERIORRoom • SUPERIORROO.SU
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityFiesta Inn Ecatepec
Room SUPERIOR
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Room code: ROO.SU
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE SUPERIOR TWO DOUBLE BEDSDOUBLE • SUPERIOR TWO DOUBLE BEDSDBL.2D-SU
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- SUPERIOR TWO DOUBLE BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityFiesta Inn Ecatepec
DOUBLE SUPERIOR TWO DOUBLE BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- SUPERIOR TWO DOUBLE BEDS
Adult and child limits apply within the room's total guest limit.
Room code: DBL.2D-SU
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
JUNIOR SUITE STANDARDJUNIOR SUITE • STANDARDJSU.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- JUNIOR SUITE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityFiesta Inn Ecatepec
JUNIOR SUITE STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- JUNIOR SUITE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: JSU.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE SUPERIORDOUBLE • SUPERIORDBL.SU
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityFiesta Inn Ecatepec
DOUBLE SUPERIOR
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Room code: DBL.SU
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE SUPERIOR WITH VIEWSDOUBLE • SUPERIOR WITH VIEWSDBL.SU-WV
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- SUPERIOR WITH VIEWS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityFiesta Inn Ecatepec
DOUBLE SUPERIOR WITH VIEWS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- SUPERIOR WITH VIEWS
Adult and child limits apply within the room's total guest limit.
Room code: DBL.SU-WV
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SINGLE SUPERIORSINGLE • SUPERIORSGL.SU
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–1 • Adults: max. 1 • Children: max. 0
- Room type
- SINGLE
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityFiesta Inn Ecatepec
SINGLE SUPERIOR
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–1 • Adults: max. 1 • Children: max. 0
- Room type
- SINGLE
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Room code: SGL.SU
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE TWO DOUBLE BEDSDOUBLE • TWO DOUBLE BEDSDBL.2D
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- TWO DOUBLE BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityFiesta Inn Ecatepec
DOUBLE TWO DOUBLE BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- TWO DOUBLE BEDS
Adult and child limits apply within the room's total guest limit.
Room code: DBL.2D
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE SUPERIOR KING BEDDOUBLE • SUPERIOR KING BEDDBL.KG-SU
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- SUPERIOR KING BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityFiesta Inn Ecatepec
DOUBLE SUPERIOR KING BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- SUPERIOR KING BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.KG-SU
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
JUNIOR SUITE ONE BEDJUNIOR SUITE • ONE BEDJSU.1B
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- JUNIOR SUITE
- View / characteristic
- ONE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityFiesta Inn Ecatepec
JUNIOR SUITE ONE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- JUNIOR SUITE
- View / characteristic
- ONE BED
Adult and child limits apply within the room's total guest limit.
Room code: JSU.1B
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
No room types match your search. Try a room name or feature such as a balcony.
Guest reviews
What other guests saying about Fiesta Inn Ecatepec
100
reviews shown
Eunice
El stand muy amable
Summer
Great
Mariano
Clean room nice restaurant
ISELA
Is good
Clean room
Clean room
Josue
Good place to stay
John
Staff
I arrived very early to hotel with advance notice. I did not notice the reply to my request for early arrival.
I spoke to on duty desk manager and asked if there was any way i could get into first available room . I waited and waited and waited and asked for a managers name after 3 hours waiting I was given a gentleman's name not on a business card but hand written note. After waiting another hour I came to front desk and was told that this was manager Cinthya Corona that was almost 5 hours of waiting at that point. I slept waiting in the pool area on lounge chair most of the time . I was finally given a room after almost 6 hours waiting.
I have stayed at this location for many years and never had this experience ever. I'm platinum traveler on expedia and also member of fiesta rewards. I travel 2 times every month different locations. Not sure what can be done so this doesn't happen again.
I arrived very early to hotel with advance notice. I did not notice the reply to my request for early arrival.
I spoke to on duty desk manager and asked if there was any way i could get into first available room . I waited and waited and waited and asked for a managers name after 3 hours waiting I was given a gentleman's name not on a business card but hand written note. After waiting another hour I came to front desk and was told that this was manager Cinthya Corona that was almost 5 hours of waiting at that point. I slept waiting in the pool area on lounge chair most of the time . I was finally given a room after almost 6 hours waiting.
I have stayed at this location for many years and never had this experience ever. I'm platinum traveler on expedia and also member of fiesta rewards. I travel 2 times every month different locations. Not sure what can be done so this doesn't happen again.
Roy
Second stay in this location, one elevator out of order, made wait time longer. Staff was excellent.
Eduardo
The staff is excellent , i stay in this Hotel back in February and again in April , in both of my stays th water in the shower is weak i wish they fix this problem because it looks like is been going on and Is very uncomfortable take a shower with a few sprinkles from the shower head. I like the hotel a lot is in good location but a realy hope they fx the shower head.
Gabriel
The bathroom was in very bad shape , the carpet in the room needs upgrade A.S.A.P,
The personnel was great, very helpful , breakfast buffet was very good 👍
The personnel was great, very helpful , breakfast buffet was very good 👍
Luis
Breakfast areas is good nice in clean employees friendly good service
Juan
Todo bien, volvería a quedarme aquí cuando tenga que hacer algo por acá.
El staff es bueno y resolvió cualquier problema o duda que tuvimos.
El staff es bueno y resolvió cualquier problema o duda que tuvimos.
Allison
This hotel is fine. Or plane was delayed arriving and we couldn't get to or original hotel so we had to stop here. It's fine. People were nice. Plenty of places to eat.
Jennifer
Ome room was good one was misty smellimg . Water in shower didnt get hot or have much water pressure
dixan pita
GOOD COSTUMER SERVICE
LUIS
Room was great service and clean and great staff
jorge
Breakfast was great, the staff was very friendly. A few little problems but nothing that wasnt fixed.
Irma
The cleaninnes of the beds
Javier
Really low water pressure on the shower. Weird faucet operation . Heater room do not work also safe was unoperable . The only reason i book there was so I can take a nice shower after my day out . So it was frustrating have a shower with faulty faucets ,We book two rooms and both have the same problems. Faucets were loose we do not use any other facilities on the hotel. Parking is another story as is located inside of the mall.
Ma. Socorro
Great place
BRIGIDO
Tofo está súper limpio y todos los empleados son súper amables te hacen sentir en casa gracias por todo
Jesus Alberto
Habitación 407 la chapa no sirve, el aire acondicionado solo sale frío y sus televisores no son smart TV pero eso no es todo intente conectar un Roku pero el software no está actualizado y no lo leyó
Rogelio
The hotel itself is nice, the location is great and the staff were very friendly. Nonetheless, we brought food with us hoping we could heat it up but unfortunately, there was no microwave or mini fridge in the room. We asked the front desk ladies to allow us to use a microwave and they sent us to the hotel restaurant. I waited a long time in the restaurant’s lobby but no one ever acknowledged me or came to help me so I left. Also, I was given a validated ticket to leave the parking garage in the morning but it did not work causing us a delay and we almost miss our flight. I wanted to pay but it meant to go back to the mall or the hotel and we didn’t have time. The security person lifted up the pole far enough we were able to exit the parking garage. We were just happy we made it to airport and caught our flight.
Griselda
Clean room and staff very friendly
Josue Ignacio
I had stay in this hotel many times whit no issues but this last stay was terrible there was bed bugs on my room I stay at the room 215 and I got bitten so many times by those things and I only stay one night I will advice you to check your bed before you get on it
Josue Ignacio
I stay at the room 215 for one night and the room had bed bugs I got bitten by them and I had to take all my cloths to the laundry to get them clean and bug free I stay at this hotel several times with no issues but this time I got really disappointed
Arcelia
Cozy
maria
Poor customer service, bathroom, dirty
Maria
No comments
MARK
Had numerous issues with my room. The shower was dysfunctional to the point that it was difficult to use. Water trickled out so slowly it made me think the thing was a practical joke. AC unit thermostat did not work, which means the AC kept running all night so that each morning when I woke, I found icicles in strange places on my anatomy. Internet poor and this is a big deal with me. In addition, my laptop told me it was an unsafe connection. Gym is not really a gym.... only useful thing there was treadmill. NO fridge. The only good point I believe is that the place was not dirty.
Lucy
The staff was helpful getting me a cab for the airport which turned out to be a “hotel taxi” with an agreed upon rate. The shower head did not work and dribbled water only. The rug was not thoroughly cleaned. However the room was quiet and the beds were firm and the bathroom, tub and towels were clean; bottled water was provided and it was nice to have the 24 hour room service with a decent breakfast menu!
Noe
This property was amazing. It was my second time staying with them but in a different location and it didn’t disappoint. The staff were amazing and the location was great with anything you needed within walking distance.
Charles Mitchell
Excelente Servicio
Mi estancia fue muy agradable.
Gerardo
No A/C
Gerardo
Awful, no A/C, dirty carpet and kind of old
Andres
Walking distance from shopping areas and transportation
Fabiana
The hotel is quite old and looks like it hasn’t been refurbished in a while. The cleaning of my room was not done properly as I found hairs in one of the pillows and in the bathroom. I would not come back.
Mauricio
Very good
Silvia
Best hotel in Ecstepec
Fiesta Inn Ecatepec is the best hotel in the areas. Great location inside the luxury mall “Centro Las Américas” that offers guests shopping and dining options. Staff is ultra friendly and professional. Their command of English is excellent and they are ready to help, offering tips and advise only locals could give. Property has a great restaurant, plenty of parking space (open air) and rooms are super clean and well-kept. Special thanks to Liz. She made sure room was in top shape, changing linen and towels, and also making sure my daily bottle of drinking water was in the room. Spacious, quiet and with views of the area. Elevators, gym, swimming pool and all other amenities super clean and well-mantained
Victor
Good
Loroama
Not recommended
Mario
Thank you.
Andy
not the best place to stay, very few security in the surrounding area
Andy
Nice hotel, bad neiborhood
Jaqueline
Instalaciones limpias con lo necessrio. Solicote room service y nunca llego. Excelente ubicacion dentro de centro comercial. Estacionamiento sin servir las plumillas ( sin control de salida de vehiculos). Perdonal amable.
Daniel
The bar service was bad, be careful when you try to buy there, they lie
randy
decent hotel, Clean room. Super comfortable bed. The location is remote next to an old shopping mall which was completely closed at the time. The room was over the bar/restaurant downstairs and they had loud band playing until midnight. The price per night was pretty rich considering where it was.
Victor
Carpet whit several stains other than that good
Willivaldo
Bathtub dirty in sync
maria
Shower and bathroom dirty
Rudy
Love it
Tammy
I stay in room 123 on Wednesday 23 august 2024 was so noise the music from the restaurant cant sleep was the point to stay in the hotel was not able to sleep and rest I call Room services don't do nothing
Matan
Mi principal problema con este hotel es que no hay agua caliente en la ducha. Es frustrante no poder ducharse bien sin morir congelado. Hablé con el personal varias veces y no pudieron solucionarlo y dijeron que es igual en todas las habitaciones.
El servicio de habitación y la comida son muy buenos, y habría dado 5 estrellas si no fuera por el problema con el agua.
El servicio de habitación y la comida son muy buenos, y habría dado 5 estrellas si no fuera por el problema con el agua.
Edgardo
Great
Ivan Jimenez
Buena ubicación. En mi estancia, no había internet por cable, la luz iba y venía, la comida es regular y con la propina no opcional y la regadera funcionaba un poco mal.
Una estancia muy regular.
Una estancia muy regular.
Roberto
No comment
BRENDA
Accommodations
BRENDA
Accomodating
José David
Excelente atención personal
Muy buena atención del personal, tuve un problema con el auto y no dudaron en darnos una mano para solucionarlo.
Gracias por la predisposición
Gracias por la predisposición
Luis
Worst hotel stay ever. Power went out daily. Elevator did not work, there was no central heat in room. Had to rent a safe workplace outside of the hotel just to have reliable internet. And worse, after notifying personnel I was contacted by the hotel manager, Mr Perez, but he never replied to my email message outlining the mishaps. Definitely would not recommend.
Francisco
Nice
evert
Friendly staff. Hotel lobby nice. Rooms showed wear. Very little water pressure. Air conditioning/ heater did not work after maintenance tried to repair it 4 times.
Maribel
Excellent service
Maria
The staff was amazing at this location. Very friendly and professional, and they were able to answer any questions we had. Easy check in and check out process as well. We will definitely be back to this location whenever we come to the area for vacation. Highly recommend this hotel!
James
Property was close to shopping and dining and close to an event we were attending. Rooms are dated and need upgrading. We were also charged for extra packets of coffee and bottles of water even when coffee maker in our room malfunctioned and ruined one packet of coffee
Hugo
I’m was good
Ruben Arturo
Todo
Laura
I like that it was in a shopping center with lots of necessities, Bank, Restaurants, Pharmacy, shopping
Jorge
Very good and convenient for shopping
Maira
LIKED THE MAll
I usually stay at the one near México International Airport but had to stay at this one. I like that there is a mall right infront of it. Starbucks, Chili's and other food chains at convenient distance. Staff was friendly, rooms are a little outdated not a luxurious hotel. Only complaint I had was that I booked a room with a King bed and got a room with double beds. The price was higher once I got there. I wouldn't mind staying there again.
MARIA EVELIA
It was near places for shopping with the quality of the Fiesta hotels
Ivan De Jesus
It was very clean & comfy. Very conveniently located next to a big mall. Staff was friendly & helpful. Recommend the breakfast buffet!
Andy
great service and staff.
Fernando
Well located with shopping and restaurants nearby.
Annie
This is the second time my family and I have stayed here. The staff is always helpful and attentitive to our needs. It is in a plaza, so there os so many things there. A perk for us is there is a Walmart in the plaza. We cam easily get to the bus which takes us to a train for downtown. The pool is nice also. We will continue to stay on this property when we return. My family and I would highly recommend Fiesta Inn to anyone.
Andy
GREAT HOTEL,LOCATION NOT TO GOOD
Dulene
Could be better with improvement
The mattresses were hard and uncomfortable, there was no mini refrigerator nor microwave in the bedroom.
Liliana
Check in was very quick.
Manuel
I liked
Ruben Arturo
Nice
Chris
old and unkept
This is an old hotel that has not been well maintained. The thermostat did not control the air-conditioning, you either froze or fried. Poor water pressure, it could hardly hold the valve to push the water out the shower head.
JOSE ISRAEL
The hotel is inside a safe mall
Verified traveler
The AC never work, they promise to fix it by next day and never happen.
Verified traveler
the customer service is great and clean and the food is good
Verified traveler
We all ways stay there when we go to Mexico City its a very nice hotel and clean.
Verified traveler
AC excellent hot water comfortable bed clean room.
A+
A+
Alejo Adrian
Nice stay
Nice hotel, Best option in the area, steps away from shopping center
Verified traveler
Great location, very safe. And friendly staff. They were able to accommodate my request to have two rooms in the same floor the day we checked in
Crystal
It was a good experience with friendly staff.
Verified traveler
Inside a big shopping center. Nice Wallmart, wing's stop, Liverpool ETC
Allen
Good
This hotel has a nice ubication, close to the big mall and the City.
Verified traveler
Great customer service, clean rooms, delicious food.
Verified traveler
Second time my family and I stayed at this hotel. Very please the first time, but disappointed this time. One of my rooms wasn’t ready when I arrived to check in at 4-4:30pm. The carpet in the rooms looks dirty and old, and smelled bad. No hot water on the sink.
Verified traveler
Clean hotel, friendly staff and and very safe location.
Daniel
Definitely recommend, but definitely not perfect.
Check-in was fast and easy. The card had trouble unlocking my door but would eventually work. The room was very large, extremely comfortable. I absolutely 100% enjoyed the indoor heated pool. The biggest problems wwas the bathroom: shower pressure was poor, the toilet clogged but didn't overflow and the was a pair of men's underwear in the shower that we're definitely not mine. The area was in the same lot as a very large mall with a movie theater and so many food options.
Ruperto
Short stay in Ecatepec
Had a 1 night stay and unfortunately, only spent a few hours to sleep. I was expecting a better room, but still had a good night. The hotel is within a large shopping center with plenty of eating options. Ecatepec is not a tourist destination, and this hotel should be considered a business hotel. The price I paid was about 15 to 20 % more than my usual stay.
Verified traveler
Cheap Fiesta Inn with decent room quaility
Old Fiesta Inn. Great price for the location but room conditions not good
Marco Antonio
Everything ok
Verified traveler
Excelente room service. I order some food and arrived in 30 minuets.
Patricia
Pleasant hotel.
I am staying near relatives, so the hotel is very convenient with a shopping centre and movie house. The staff are friendly and helpful, especially when I had a few problems with the phone and door lock. Buffet is excellent. Area may not be a good place to stay if you want to go to Mexico City as the traffic is horrendous. Price is very good.
Luis
Overall we had a very nice stay at Fiesta Inn Ecatepec. The whole staff is super friendly, attentive and polite. There's a lot of construction going on in the surroundings and the parking lot can get messy. They have very safe and professional taxi service just outside the hotel's doors. Rooms are very clean and comfortable enough, the decor and furniture are very ordinary, considering that the majority of the guests are business people. Most than anything the hotel is super safe and clean, and all of the employees are extremely professional and polite. If you need to stay in the north area of the city, this is a great choice.
Location & surroundings
Fiesta Inn Ecatepec
Av. 1Ro De Mayo S/N, Esq. Av. Central Col. Conjunt, Ecatepec De Morelos, Mexico
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Fiesta Inn Ecatepec
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