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Residence Inn San Antonio Airport/Alamo Heights

San Antonio - TX · United States

1014 Ne Loop 410View location

8.6/10Excellent566 Reviews
Cleanliness8.8/108.8
Service9.0/109.0
Comfort8.8/108.8
Condition8.6/108.6
Location8.6/108.6
Neighborhood8.6/108.6
Quality9.2/109.2
Value8.8/108.8
Amenities9.0/109.0
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Residence Inn San Antonio Airport/Alamo Heights

The Residence Inn by Marriott San Antonio Airport/Alamo Heights is located in the Oak Park-Northwood neighborhood, within a 15-minute drive of the San Antonio Zoo and Aquarium, and the Henry B. González Convention Center.

This hotel offers 120 guestrooms, each equipped with a kitchen, refrigerator, stovetop, and a 37-inch flat-screen TV. Enjoy complimentary wired and wireless internet access. Amenities include an outdoor pool, a fitness center, a complimentary buffet breakfast, and a 24-hour airport shuttle.

Guests can also utilize the business center and meeting rooms.

Read more about this hotelShow less

With a stay at Residence Inn By Marriott San Antonio Airport/Alamo Heights in San Antonio (Uptown Central), you'll be a 4-minute drive from North Star Mall and 8 minutes from San Antonio Zoo and Aquarium.

This hotel is 7.2 mi (11.6 km) from River Walk and 9.5 mi (15.3 km) from Alamo. Make yourself at home in one of the 120 guestrooms, featuring kitchens with refrigerators and stovetops. Wired and wireless internet access is complimentary, while 37-inch flat-screen televisions with satellite programming provide entertainment.

Conveniences include safes and desks, and you can also request rollaway/extra beds (surcharge). Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-in. Planning an event in San Antonio?

This hotel has 527 square feet (49 square meters) of space consisting of conference space and a meeting room. A roundtrip airport shuttle is complimentary (available 24 hours).

Popular amenities

Free WiFi
Parking available
Airport transfers
Dining services
Concierge
Laundry
Gym
Entertainment
Non-smoking
Business facilities
Accessible facilities

Check-in and check-out

Check-in from 4:00 PM
Check-in until midnight
Check-out until 11:00 AM
Minimum check-in age 18

Hotel policies

No cribs (infant beds) available LGBTQIA+ friendly Professional property host/manager Pets allowed Pet max weight (per pet) in kg is 45 Pet max weight (per pet) in lb is 100 Maximum number of pets per room 2 Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Essential Travel
Essential workers only - NO

Important information

  • You need to know
    • Guests can access their rooms with a mobile device.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards; cash is not accepted
  • Minimal age
    18
  • Optional fees
    • Self parking fee: USD 10 per day
    • Pet fee: USD 20 per accommodation (varies based on length of stay) plus USD 150 one-time cleaning fee
    • Service animals are exempt from fees
    • Rollaway bed fee: USD 15.0 per night

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    German

    Filipino

    English

    Spanish

Nearby attractions

Marion Koogler McNay Art Museum 3.5 km / 2.2 mi
North Star Mall 3.6 km / 2.3 mi
Alamo Quarry Market 3.8 km / 2.3 mi
Quarry Golf Club 3.8 km / 2.4 mi
Joint Base San Antonio 5.8 km / 3.6 mi
Brackenridge Park 6.7 km / 4.2 mi
Bowlero Thousand Oaks 6.9 km / 4.3 mi
San Antonio Zoo and Aquarium 7 km / 4.3 mi
Witte Museum 7 km / 4.3 mi
UIW Tennis Center 7.1 km / 4.4 mi
San Antonio River 7.2 km / 4.5 mi
San Antonio Botanical Gardens 7.9 km / 4.9 mi
The DoSeum 8 km / 5 mi
McAllister Park 8.3 km / 5.2 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Year of construction: 1995
  • Year of most recent renovation: 2008
  • Total number of rooms: 120
  • hotel
  • American Express
  • JCB
  • Diners Club
  • MasterCard
  • Visa
  • Wheelchair-accessible
  • Car parkExtra charge
  • 24-hour reception
Show 25 more facilities & services
  • Check-in hour
  • Check-out hour
  • Wired InternetExtra charge
  • Wi-fiExtra charge
  • Airport Shuttle
  • Room service
  • Laundry service
  • Babysitting service
  • Hotel safe
  • Lift access
  • Newspapers
  • Luggage roomExtra charge
  • Clothes dryer
  • Grill/BBQ
  • Conference room
  • Meeting room
  • Business centreExtra charge
  • Outdoor freshwater pool: 1
  • TV lounge
  • Breakfast
  • Breakfast buffet
  • Picnic
  • Non-smoking establishment
  • Fitness
  • Tennis
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • STUDIO AccessibleSTUDIO • AccessibleSTU.H6

    Photos are not available for this room type.

    Residence Inn San Antonio Airport/Alamo Heights

    STUDIO Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO DOUBLE BEDS NON SMOKINGSUITE • TWO DOUBLE BEDS NON SMOKINGSUI.2D-NM

    Photos are not available for this room type.

    Residence Inn San Antonio Airport/Alamo Heights

    SUITE TWO DOUBLE BEDS NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    TWO DOUBLE BEDS NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.2D-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE QUEEN SIZE BEDSUITE • QUEEN SIZE BEDSUI.QN-1

    Photos are not available for this room type.

    Residence Inn San Antonio Airport/Alamo Heights

    SUITE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.QN-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE QUEEN BED TWO BEDROOMSSUITE • QUEEN BED TWO BEDROOMSSUI.B2-QN

    Photos are not available for this room type.

    Residence Inn San Antonio Airport/Alamo Heights

    SUITE QUEEN BED TWO BEDROOMS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    QUEEN BED TWO BEDROOMS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B2-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO DOUBLE BEDSSUITE • TWO DOUBLE BEDSSUI.2D-1

    Photos are not available for this room type.

    Residence Inn San Antonio Airport/Alamo Heights

    SUITE TWO DOUBLE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.2D-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE AccessibleSUITE • AccessibleSUI.H6-1

    Photos are not available for this room type.

    Residence Inn San Antonio Airport/Alamo Heights

    SUITE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.H6-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO QUEEN SIZE BEDSTUDIO • QUEEN SIZE BEDSTU.QN-1

    Photos are not available for this room type.

    Residence Inn San Antonio Airport/Alamo Heights

    STUDIO QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.QN-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO TWO QUEEN BEDSSTUDIO • TWO QUEEN BEDSSTU.2Q

    Photos are not available for this room type.

    Residence Inn San Antonio Airport/Alamo Heights

    STUDIO TWO QUEEN BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.2Q

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO BEDROOMSSUITE • TWO BEDROOMSSUI.B2

    Photos are not available for this room type.

    Residence Inn San Antonio Airport/Alamo Heights

    SUITE TWO BEDROOMS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    TWO BEDROOMS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO TWO QUEEN BEDS NON SMOKINGSTUDIO • TWO QUEEN BEDS NON SMOKING • 1 Bedroom • 48 m²STU.2Q-NM
    STUDIO TWO QUEEN BEDS NON SMOKINGPhoto unavailable6 photos

    Residence Inn San Antonio Airport/Alamo Heights

    STUDIO TWO QUEEN BEDS NON SMOKING

    Room photos

    6 photos

    Room overview

    Non-smoking room
    Room size
    48 m²
    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Bed setup
    Sofa bed, 2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    STUDIO
    View / characteristic
    TWO QUEEN BEDS NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.2Q-NM

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE QUEEN SIZE BEDSUITE • QUEEN SIZE BED • 48 m²SUI.QN
    SUITE QUEEN SIZE BEDPhoto unavailable16 photos

    Residence Inn San Antonio Airport/Alamo Heights

    SUITE QUEEN SIZE BED

    Room photos

    16 photos

    Room overview

    Non-smoking room
    Room size
    48 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width, Sofa bed
    Room type
    SUITE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.QN

    Room amenities

    • Cable TV
    • Toaster
    • Bathroom
    • Shower
    • Minibar
    • Centrally regulated air conditioning
    • Wake-up service
    • Bathrobes

    Facilities with extra charge

    • Dishwasher
    • Fridge
    • Hairdryer
    • TV
    • Internet access
    • Kitchen
    • Safe
    • Ironing set
    • Tea and coffee making facilities
    • Microwave
    • Wi-fi
    • Extra beds on demand
    • Toiletries
    • Desk
    • Satellite TV

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO BEDROOMS AccessibleSUITE • TWO BEDROOMS AccessibleSUI.B2-H6

    Photos are not available for this room type.

    Residence Inn San Antonio Airport/Alamo Heights

    SUITE TWO BEDROOMS Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    TWO BEDROOMS Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B2-H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Residence Inn San Antonio Airport/Alamo Heights

8.6
Excellent
566 Reviews
Cleanliness
8.8 /10
Service
9.0 /10
Comfort
8.8 /10
Condition
8.6 /10
Location
8.6 /10
Neighborhood
8.6 /10
Quality
9.2 /10
Value
8.8 /10
Amenities
9.0 /10
100 reviews shown
2/10
Poor
14 Feb 2026
Benegal
Room wasn’t available because Expedia booked a room when none were available. Had to be refunded and had to find my own hotel with my children driving around after midnight, finally finding someone kind enough to make accommodations.
Business_and_leisure Family_with_children
8/10
Excellent
22 Nov 2025
Frederica S.
It was clean and affordable. The rooms were quiet and the kitchenette was more than ample. I recommend it for anyone. Only downside is that don’t offer king beds.
10/10
Exceptional
02 Nov 2025
KARYN
Clean room. Bed sloped to the center which while annoying, it was minor.
Leisure Family
10/10
Exceptional
26 Oct 2025
Crystal
Breakfast was good. Staff was friendly. Property was clean.
Business_and_leisure Family
10/10
Exceptional
22 Sep 2025
Chelsea

Great stay

It was awesome. The room was spacious and clean. It had all the amenities for an extended stay. The breakfast bar was delicious. It is very kid friendly if you have a family.
Partner
10/10
Exceptional
13 Sep 2025
James

San Antonio Family Vacay

The hotel was very nice and clean! Located roughly 15 minutes from the tourist stuff like the Alamo, the river front and Tower of America!
Friends_and_family Family
10/10
Exceptional
03 Sep 2025
Cherita M
Peleton bike in gym a plus
Business_and_leisure Self
10/10
Exceptional
31 Aug 2025
Viva

No complaints

Room was very clean, great location and friendly check in.
Partner
8/10
Excellent
13 Aug 2025
Matt
The front desk was very helpful.
An odd odor in the room - otherwise, it met out needs.
8/10
Excellent
01 Aug 2025
Quiana
There is one i didn't know was that i had to pay 10.00 for parking and the parking was slim.
Business_and_leisure Self
10/10
Exceptional
27 Jul 2025
Jill
We stayed five nights and it was beyond amazing
Leisure Family
10/10
Exceptional
24 Jul 2025
Kevin

Comfortable stay

The restaurant next door looked rough but was really great
Friends_and_family Family
10/10
Exceptional
15 Jul 2025
Bethany
The outdoor space was so nice! And I loved seeing the front desk dog
Leisure
10/10
Exceptional
04 Jul 2025
Rickey
No issues, pleasant stay
Leisure Partner
10/10
Exceptional
18 Jun 2025
Gordon
Needed very early check in. They were full the previous night but managed to assign a room around 8 am for my stay after medical treatment.
Partner
8/10
Excellent
14 Jun 2025
Tyler
Decent
10/10
Exceptional
04 Jun 2025
Unberto
I was in San Antonio for a short vacation. My stay there was great. They took care me while I was there. If I ever go back there I would not stay any place else. Where ever I go I will always stay and one of there locations.
Self
10/10
Exceptional
04 May 2025
Ashley
We went for my sons baseball tournament, friendly staff. Breakfast was good and fulfilling for the family the staff in the breakfast area very helpful with special food instructions. Overall great staff and clean hotel
Leisure Family
6/10
Pleasant
28 Apr 2025
Isabel C
Loud music at night. TV didn’t work
10/10
Exceptional
18 Apr 2025
robert
Staff was great
Business
8/10
Excellent
05 Apr 2025
William

Mostly Great

Stayed for 9 nights. In town for family stuff and decided to make into vacation. Staff was great, for the most part, including great restaurant ideas. Location pretty central for our purposes. But one day housekeeping took all of our dirty towels and left no clean. Also the piping of the shower was done backwards (single control - turning all the way yielded max cold rather than hot).
Partner
10/10
Exceptional
02 Apr 2025
Cherry
I have met staff that are very kind and accomodating especially Jimmy in the Engineering Dept. and Arlene in Housekeeping she is a nice Filipina lady helped us in the best way she could Thank you so much and looking forward to stay in this hotel again
10/10
Exceptional
01 Apr 2025
Verified traveler
Great hotel for families or large groups. Loved the space only wish had full length mirrors in rooms. No frills definitely could use a modern up grade for the price. Front desk was welcoming and prepared for our early arrival. Great location for everything
Friends_and_family Family
10/10
Exceptional
26 Mar 2025
Kathy
Every staff member we ran into give us a smile and we’re helpful. We had called ahead to say we were going to check in late and requested an extra rollaway bed.
Leisure Family_with_children
2/10
Poor
15 Mar 2025
Elizabeth
Hotel was dirty. Pillows were stained. Shower was dirty.
Business Self
10/10
Exceptional
24 Feb 2025
Hector
I recommend to everyone
Business Self
10/10
Exceptional
16 Feb 2025
Christopher Lee
Loved it
Leisure Family_with_children
10/10
Exceptional
14 Feb 2025
Karen

Very nice, pleasant stay

Very pleasant stay. Staff were very friendly, cheerful and helpful. Rooms were spacious, clean and comfortable. Nice area as well.
Partner
10/10
Exceptional
14 Feb 2025
Tyler
Great
Business
8/10
Excellent
24 Jan 2025
Barbara

Good stat

The stay was good. However, the bathroom in our suite smelled strongly of cigarette smoke. We think the person above or below us may have been smoking in their bathroom. We need to keep fan in bathroom to get rid of odor.
The floors and kitchen could have been a little cleaner.
Breakfast was good, staff was very courteous.
Friends_and_family Family
10/10
Exceptional
07 Jan 2025
Corey
Great service all around
10/10
Exceptional
19 Dec 2024
Catherine

2nd Time

Was there fpr a cosmetic procedure, the accommodations they provided was outstanding. Extra pillows, towels ect. The house keepers were extremely helpful as well. This is my second trip for these reaso and had the option to stay at another hotel that partners with the cosmetic facility, but for all of my past stays with this particular hotel, could not surpass my experiences, especially being so far from home to heal prior to travel.
Self
4/10
Poor
18 Dec 2024
Regina

Awful Highway Noise

The highway noise was awful. Be sure to ask for a room on the back side of the hotel. Beyond that issue it would have been a wonderful stay.
Business
8/10
Excellent
13 Dec 2024
James
The room was very spacious, the courtyard and pool was beautiful
Leisure Family
4/10
Poor
09 Dec 2024
Leslie
The first night there they had no water in the morning for hours. The hallway smelled like sulfur. Someone opened the room door while we were sleeping. I had it latched. I would not leave any valuables in the room.
Business_and_leisure Family_with_children
4/10
Poor
08 Dec 2024
Verified traveler

Cold and dark

The heater did not work. The bulbs were missing from the lamps. No one from engineering onsite. Front desk was nice though.
10/10
Exceptional
17 Nov 2024
Roberto
Excellent location and service
Business
10/10
Exceptional
17 Nov 2024
Priscilla
I enjoy staying here when I'm in San Antonio. Perfect for my family and my dog.
8/10
Excellent
26 Oct 2024
Adriana
I enjoy the stay!!! the rooms are very comfortable and clean which I appreciate
Partner
8/10
Excellent
17 Oct 2024
Dean
Fire alarm went off at midnight
Leisure Family
8/10
Excellent
16 Oct 2024
Verified traveler

My honest thoughts

Staff: To me, it looked cool that they were all dressed in black. However, they weren't hospitable. They weren't rude either. It was just very obvious that this was a job, just a job.

Location: It felt very safe. However, it is literally, right next to the highway, and I could hear it all day and night. Fortunately, I'm not a light sleeper. Maybe other rooms aren't like this. My window faced the highway.

Cleanliness: It was clean enough. However, it was obviously done without much care. I did like the floor was entirely tiled.

The property is spread out, and the common areas are well kept and look good. There's an area for the dogs that is not fenced and is covered with astroturf. There's a weird smoky smell in the elevator that I always used.
Business
10/10
Exceptional
13 Oct 2024
Ceason
We loved this! We stayed just my boyfriend and I. But, it would be a great place to bring kids to! Spacious, kitchenette was fabulous, the common space was great!
Leisure Partner
10/10
Exceptional
09 Oct 2024
ashley
Excellent for setting up shop for work trips and a home base. Super close to the airport and the friendliest staff. The suite was perfect for a solo traveller for work. Would stay again!
Business Self
10/10
Exceptional
02 Oct 2024
Julie
A lovely stay but we were a bit stuck without a car. Not many dining options around. Breakfast was included which was a bonus. Helpful and friendly staff. The rooms facing the road are a bit noisy but I will definately stay again if I find myself in San Antonio in the future.
Partner
8/10
Excellent
19 Sep 2024
Francisco
the room was too noise at night due to its proximity to the hiway
Leisure Family
8/10
Excellent
02 Sep 2024
Yvette
I did not like the fact that there are no maps illustrating where you are in the facility or where you can go to the lobby. I also didn’t like the fact that there are no usb ports or c ports anywhere for the amount of money per night.
Leisure Family_with_children
10/10
Exceptional
29 Jul 2024
Monica
We had 12:30am a staff member knocking at our door, something about a complaint for a couch. They had the wrong room number.
Breakfast options on a daily basis were good, we were there for four days. The gym was nice and fully equipped. The only issue was that there were children constantly running down the hall and yelling. Other than that, it was a nice place to stay at.
Leisure Partner
10/10
Exceptional
14 Jul 2024
Angela D
We needed to find a nice place that was pet friendly as we were looking for some AC after hurricane Beryl and a place close to a quinceanera we attended. Excellent place!
Friends_and_family Family
10/10
Exceptional
12 Jul 2024
Irma
Very cozy! Really nice staff!
Leisure Partner
10/10
Exceptional
08 Jul 2024
jose
Love the separate bedrooms, love the breakfast staff attention to us
8/10
Excellent
25 Jun 2024
John
Renovated nice place to stay
Leisure Family_with_children
6/10
Pleasant
12 Jun 2024
Abigail
It could have been a cleaner in the bathroom and there was a spider in my bed. Breakfast was good and customer service was good as well.
Leisure Family_with_children
4/10
Poor
04 Jun 2024
Heather
Clean location, easy access to the airport… extremely loud with no insulation in windows. Staff put me in front room and I asked to be moved and they accommodated without question but put moved me to back room away from traffic noise. However I listened to the access door to the building slam close repeatedly during the day and night. Airline noise is loud too but that’s too be expected with location.
Leisure Self
10/10
Exceptional
02 Jun 2024
Ana
I love it !!
Friends
8/10
Excellent
27 May 2024
Brenda
The hotel was nice but when we walked into our room, there was roach crawling across the kitchenette counter.
Leisure Family
10/10
Exceptional
20 May 2024
Iskra
The only issue was the breakfast dining room. Too small and not enough tables and chair for big families.
Leisure Family_with_children
4/10
Poor
08 May 2024
Chris
The room itself was not bad but definitely dated. However, the bed was terrible, charge for parking each day, and breakfast ends at 9 AM, so forget about sleeping in. I'd probably not stay here again.
Friends_and_family Family
10/10
Exceptional
07 May 2024
Nancy
Staff were friendly, accommodations were clean and staff responded very quickly when we had an issue with the TV and the shower curtain (that needed to be replaced).
Leisure Partner
4/10
Poor
06 May 2024
Verified traveler
Cleanliness was ok but it was very loud at night. We had multiple knocks all throughout the night. Also, in one of the drawers the packaging from a “personal massager” was left behind. Luckily I found it before my young daughter did. Probably would not stay again.
Friends_and_family Family
10/10
Exceptional
01 May 2024
Herbert
Clean
10/10
Exceptional
26 Apr 2024
CURTIS
Great staff
Business_and_leisure Family
10/10
Exceptional
24 Apr 2024
Eva

Free beakfast, free self laundry

We had a wonderful 2 night stay in San Antonio. Cesar at the front desk was super nice and Maria at the kitchen was nice too. Pros: Breakfast was good and free. Use of washer and dryer was free. Parking fee $10, which is reasonable compared to California.
The room was clean and spacious. Bed and pillows are comfortable. Cons: Iron does not heat up well and for some reason, the TV keeps turning off. I would definitely return if I’m in San Antonio.
Partner
10/10
Exceptional
14 Apr 2024
Linda
Very convenient location, great staff, I was there for the eclipse barbecue and it was delightful. Everyone there was pleasant to interact with and very courteous. I would stay there again.
Business_and_leisure Self
10/10
Exceptional
10 Apr 2024
Margaret
Would definitely stay again. So handy to the airport. Easy to get an Uner to/from downtown.
Leisure Partner
2/10
Poor
04 Apr 2024
Jason
Flight was delayed. Never made it to the hotel
8/10
Excellent
25 Mar 2024
marilou
I was okay and good but basing from others properties I’ve been this months of February and March , Marriott is kind of pricey and the thing is why I need to pay for my parking , whereas it’s not even near the tourist area😖
Partner
10/10
Exceptional
24 Mar 2024
Wilmer
Like: The front staff went above and beyond to check me in.
Leisure Family
8/10
Excellent
21 Mar 2024
Bruce

No EV station and $10 parking fee!

This hotel is nice except for the parking situation. $10 per night. Also there is no EV charging station as depicted in the amenities.
Friends_and_family Family
10/10
Exceptional
15 Mar 2024
Maria
Rooms are so clean
6/10
Pleasant
13 Mar 2024
Matthew
I was on the first floor, and between the hours of 10:00pm and early morning people coming and going with a some noise. If was on a business trip i would've complained but i was their on a friend's and family stay.
Friends_and_family Family
10/10
Exceptional
03 Mar 2024
Troy Joseph
Had an excellent stay. Service was great, room was very nice, breakfast was very good. Would highly recommend.
Leisure Self
2/10
Poor
28 Feb 2024
Samantha
The AC was out all day/night despite telling management multiple times. The room stayed at 80 degrees. They brought me fans to compensate. Worst hotel stay.
10/10
Exceptional
25 Feb 2024
Johnny
Always I great place to stay & great service.
Leisure Partner
10/10
Exceptional
23 Feb 2024
verna
Beautiful property. Wonderful employees. Great breakfast.
Leisure Friends
10/10
Exceptional
20 Feb 2024
Sue
Friendly staff
Business Self
6/10
Pleasant
14 Feb 2024
Juan

NICE ROOM BUT VERY NOISY!!!

WAS TOLD BY THE CLERK THE FASTEST WAY TO OUR ROOM WHICH WAS PARKING IN BACK AND WALKING THE LENGTH OF THE HOTEL TO ROOM 302. FOR TWOMRETIRED HANDICAPPED INDIVIDUALS THIS WAS A HIKE. MAYBE EMPLOYEES SHOULD LEARN THE LAYOUT OF THEIR HOTEL. DON'T GO BREAKFAST BECAUSE IT WAS TOO FAR.
Partner
6/10
Pleasant
13 Feb 2024
Sohail
No daily room cleaning. Also we were given a handicap room.
Leisure Family
8/10
Excellent
10 Feb 2024
Barbara
!
10/10
Exceptional
04 Feb 2024
Bianca
It was so clean even when you layed down on the bed you could smell the freshness of the blankets
Leisure Family_with_children
10/10
Exceptional
04 Feb 2024
Joshua
It was nice and cozy the staff was also friendly. Would book again.
Leisure Partner
10/10
Exceptional
26 Jan 2024
Misael
everything make it so easy excellent service I recommended 100%
Business
10/10
Exceptional
10 Dec 2023
Nicholas
Great place, very friendly staff, awesome breakfast. We had a suite which was awesome and plenty of space to relax. Will definitely be back!! Thank you for a wonderful stay!
Leisure Partner
10/10
Exceptional
07 Dec 2023
Karena
I was surprisingly impressed how amazing all of the staff was. They treated us with the utmost respect and customer services. I expressed to my husband that we need to stick to hotels by Residence in by Marriott hoping all hotels have this spectacular, high-quality of customer service. Maria in the breakfast cafe was extremely kind too. She absolutely went above and beyond to truly prove how their hotel sets apart from others. Thank You for making our stay seamless and taking care of us so well while we visited from out of state.
Leisure Family_with_children
10/10
Exceptional
27 Nov 2023
Denise
Wonderful kind staff
Leisure Self
10/10
Exceptional
25 Nov 2023
La Tonya
Property is close to where I was visiting.
Leisure Family
4/10
Poor
21 Nov 2023
Juan Jose
Unfortunately Expedia advertised this property with car charging capability but it turns out it was not so.

Stop making misleading advertisement Expedia.

Also the cleaning personnel never showed up.

The bed was uncomfortable also.
Leisure
10/10
Exceptional
11 Nov 2023
mary
The front desk and housekeeper were both very considerate and helpful.
Leisure Self
10/10
Exceptional
08 Nov 2023
Martha
Maria was extra sweet at breakfast during our stay! She made us feel like we were at home and offered outstanding hospitality! Two bedroom suite was roomy and perfect for the whole family. The courtyard area was amazing and entertaining. We had a family lunch here and enjoying the outdoor seating. Used the outdoor gas grill to cook. Parking charge $10 per night.
Leisure Family
10/10
Exceptional
05 Nov 2023
Angel
Nive property
10/10
Exceptional
04 Nov 2023
Perry
Quick and easy check in. Great room. Can walk to several places to eat. Uber was able to pick us up at the front entrance.
Leisure Family
6/10
Pleasant
29 Oct 2023
David

Great Property if You're Hard of Hearing

This clean and friendly place with a good full hot breakfast was the loudest place I've booked in 50 years of travel. Highway noise was at times deafening. Adjacent room noise was typical for dorm room level activities. Book here if you cannot find a location further away from the street noise.
Self
10/10
Exceptional
21 Oct 2023
Laikem
Mariana at breakfast is a joy. So accommodating and happy to share local info
Leisure Friends
10/10
Exceptional
07 Oct 2023
Christopher
Excellent and caring staff. Clean and well maintained property. Neighborhood is a bit rough.
Leisure Self
10/10
Exceptional
26 Sep 2023
martin
This time the hallways and inside room was freezing. No need to have the thermostat set in the low 70s
Friends_and_family Family
6/10
Pleasant
22 Sep 2023
John
The reason I downgraded the overall to only 3 stars was due to not having internet for the first 3 days I was there, and it finally came through the last day.
10/10
Exceptional
11 Sep 2023
Jennifer
The staff were so friendly and the hotel wad so clean. The outdoor entetainment space was amazing. I loved it!
Leisure Self
10/10
Exceptional
10 Sep 2023
Gladys
Stayed with my daughters for two nights. Was like a studio and had all the amenities needed for the kids. Would definitely stay again here.
10/10
Exceptional
03 Sep 2023
Hetal
Excellent
Leisure Family
10/10
Exceptional
11 Aug 2023
martin
Quick and efficient check in
Friends_and_family Family
10/10
Exceptional
30 Jul 2023
Jayne
Very clean and comfortable stay. Staff pleasant and accommodating.
Friends_and_family Family

Location & surroundings

Residence Inn San Antonio Airport/Alamo Heights
1014 Ne Loop 410, San Antonio, United States

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Residence Inn San Antonio Airport/Alamo Heights

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