La Quinta Inn and Suites San Antonio Airport

8/10

Excellent

27 Apr 2026

Krystle

Hot tub was broken one day and comforter was dirty on check-in. Room service only everyother day and towels not restocked.

Partner

2/10

Poor

27 Apr 2026

Virginia

The rooms smell so bad like Clorox or like being at a veterinarian office , it was hard to sleep the blow dryer was partially working.the water pressure is very low and the water took a little while to go down the drain in the shower for the most part the air conditioning is loud smell and ac hmmm not sure what to do for my next trip..

Partner

10/10

Exceptional

27 Apr 2026

joe

This is a very very nice place the staff was excellent, very knowledgeable about the airport. The shuttle to the airport was excellent. I was able to drop off my daughter, and then they came back and picked me up back to the Hotel made it very easy to get around to the airport. Breakfast was Excellent also very clean.

Family_with_children

6/10

Pleasant

24 Apr 2026

Matthew R

Mediocre

Family

8/10

Excellent

23 Apr 2026

Ernesto

All was good!!

Partner

10/10

Exceptional

23 Apr 2026

Joshua

Stacey was friendly and our check-in process was smooth and professional. Our rooms were good. Their room service was delicious. We ordered ceasar salads and calzones as it was late 10:30pm. So glad we stayed here. Breakfast options were good too. Good options.

Business Partner

8/10

Excellent

20 Apr 2026

Monica

The room was clean, very nice front desk staff

Family

10/10

Exceptional

20 Apr 2026

Joseph

The staff were incredibly friendly and helpful! Room was clean and service was superb. Breakfast menu was a standard discount chain fare. None of the three computers or the printer in the business center were functioning.

10/10

Exceptional

18 Apr 2026

Carmen

The location is perfect. We’ve stayed there before and always have a great experience. They have an excellent staff.

Partner

10/10

Exceptional

18 Apr 2026

Oswaldo

Professional customer services, I loved

Friends

10/10

Exceptional

17 Apr 2026

Holman

Clean room. Great staff

10/10

Exceptional

16 Apr 2026

Mariana

Nice

Friends_and_family Family

10/10

Exceptional

15 Apr 2026

Joe

Very comfortable.

Friends_and_family Family

4/10

Poor

13 Apr 2026

Laura

Staff was the best part of the stay, they were kind and professional and helpful. The property was old and not as kept up as other La Quinta Inns I have visited.

Friends_and_family Family

6/10

Pleasant

12 Apr 2026

Mercedes

The staff was very friendly.
But the rooms needed to be cleaned better. The toilet was not clean and the shelve that holds the soap was dirty as well. The fridge was not working, the hair dryer made loud noises and started to smell like burnt in the first few seconds. We turned it off quickly.

Family

10/10

Exceptional

12 Apr 2026

Rocio

It was a quick stay rooms were clean the staff was friendly.

Partner

2/10

Poor

12 Apr 2026

Virginia

Room smells like dogs as I took my dog to the vet thank goodness I brought Vicks vapor rub and husband brought cologne, I don’t think they realize how dirty the hallway carpets and floors in the rooms are I never eat breakfast just grab hot water to go

10/10

Exceptional

10 Apr 2026

Guillermo

Good

Family

10/10

Exceptional

08 Apr 2026

Diego

Comfortable

8/10

Excellent

06 Apr 2026

maria

The only issue was that the room had a foul odor.

2/10

Poor

05 Apr 2026

Martin

I reported my flight was cancelled, and i ask if i can stay next night, attending person rejected even a discount

10/10

Exceptional

04 Apr 2026

Norma

Staff were really nice

Friends_and_family Family

10/10

Exceptional

04 Apr 2026

Frank

The breakfast was fresh, and had variety. Did not go to the pool.

Self

10/10

Exceptional

03 Apr 2026

Kevin

Clean room and the staff was very nice and accommodating.

Friends

10/10

Exceptional

02 Apr 2026

Hazael

Breakfast was excellent

8/10

Excellent

31 Mar 2026

Gilbert

Good

Partner

8/10

Excellent

27 Mar 2026

alexander

Breakfast good.

Partner

6/10

Pleasant

27 Mar 2026

Greg

Kudos to front desk person, Angel, who was accommodating n allowed us to check in early.

Partner

10/10

Exceptional

24 Mar 2026

Ashley

Everything was great even security the only thing that wasn't that excellent was the housekeeping ,bedroom floor was filthy they did not mop it. my baby's feet turn dark instantly just in the room. Bathroom little dirty. This place is still nice.

Family_with_children

4/10

Poor

23 Mar 2026

Robert

The restroom floor was dirty and sticky to your shoes, musty smell in the room.

Friends_and_family Family

8/10

Excellent

23 Mar 2026

Kelsey

Most of the staff were very nice and helpful, there were some that were rude.
Breakfast had a lot of options and space and was nicely renovated.
The room was not in the best condition, masking tape holding the countertops together. We also had pulled out the sofa bed to dirty sheets. The hallway we were in had corner guards laying on the floor.

Family

10/10

Exceptional

22 Mar 2026

Sibul

Me gustó mucho, todo muy limpio, solo el desayuno tenía un mal sabor pero el hotel estuvo muy bien.

Friends_and_family Friends

10/10

Exceptional

22 Mar 2026

Maria

Fast internet

Partner

6/10

Pleasant

21 Mar 2026

Arun

The pool and hot tub was not clean we were looking forward for the hot tub but because it wasn’t clean enough didn’t end up using it also the timing of closure at 10 pm could be extended further

Family_with_children

8/10

Excellent

20 Mar 2026

Javier

Problem checking in. Twice the room key didn’t work. I had to go down to get a new key

Friends_and_family Family

4/10

Poor

20 Mar 2026

Jennifer

Check in took forever. As soon as we walked in our room it smelled like urine so bad. Seemed like restrooms were not cleaned well enough

Family_with_children

10/10

Exceptional

20 Mar 2026

Brianna

.

10/10

Exceptional

14 Mar 2026

Mary

Too cold to swim

Family_with_children

2/10

Poor

12 Mar 2026

rubi

The 1st floor hall carpet is very dirty and needs to be replace. The room itself was very muggy. There was a spider on the ceiling the bathroom door did not close. Beds were dirty.

10/10

Exceptional

11 Mar 2026

Alvin

Good place to stay. Not far to get to anywhere you want to go.

Self

4/10

Poor

11 Mar 2026

Anthony

Dirty room/hotel in general staffed with employees that don’t care.

Friends_and_family Family

6/10

Pleasant

08 Mar 2026

Jong

Friendly staff

Self

10/10

Exceptional

07 Mar 2026

Maridie

Clean room

Self

4/10

Poor

07 Mar 2026

Victoria

The conditions of the hotel’s amenities are bad. The beds need improvement and may need to be replaced; they are very hard, and they feel like old mattresses. The air conditioning makes too much noise. The first room they gave me had a broken air conditioner, and it made a very loud noise. Then they moved us to a second room the air conditioning was better, but it didn’t cool properly, and the beds were uncomfortable. The room was clean and the breakfast was one of the best and very organized.

Friends_and_family Family

8/10

Excellent

05 Mar 2026

Yesenia

Very nice

6/10

Pleasant

28 Feb 2026

Judith

Alex at Front Desk was wonderful. The hotel is very tired. Very tired. Breakfast had good proteins (eggs and sausage) plus the usual awful/unhealthy stuff people seem to love.

8/10

Excellent

28 Feb 2026

Melinda

The location is very close to the airport.

Leisure Family

6/10

Pleasant

27 Feb 2026

Victoria

Got tub wasn’t working the whole week my boyfriend and I stayed there

Partner

10/10

Exceptional

27 Feb 2026

Johnquil

Yes

8/10

Excellent

23 Feb 2026

Laura

It was a nice stay.

8/10

Excellent

21 Feb 2026

Mario A

Yes...good room...nice stat

2/10

Poor

19 Feb 2026

Chris

Nothing was clean elevator and 3rd floor hallway were falling apart. Staff was polite and helpful

Partner

6/10

Pleasant

19 Feb 2026

Leesa

First room

4/10

Poor

17 Feb 2026

Morgan

Stains on bed sheets, water pressure too high, etc.

10/10

Exceptional

17 Feb 2026

Jeanette

The staff was very courteous.

2/10

Poor

17 Feb 2026

Kevin

This hotel sucks. It’s in a sketchy place. The staff wasn’t friendly. There was dogs barking and people slamming doors all night long. The shower had little water pressure so it took triple the time to take a shower. The beds were extremely hard.

Friends_and_family Family

6/10

Pleasant

16 Feb 2026

Brian

Room was a little dirty but overall decent. Staff was courteous but one elevator was broken.

Leisure Friends

10/10

Exceptional

15 Feb 2026

Diego

The room has everything that you need

10/10

Leisure

10/10

Exceptional

14 Feb 2026

James

I was upgraded to a suite, my room was sweet too. Will revisit the next time I have to come to San Antonio.

Self

8/10

Excellent

10 Feb 2026

Joan

Easy access to the airport.

Partner

8/10

Excellent

10 Feb 2026

Marina

Room was clean and beds were comfy. We absolutely loved the convenience of having a shuttle from and back to the airport. They arrived to pick us up within minutes! They ride back to airport was immediate. The staff and shuttle drivers were professional and polite. The area was not the greatest, however there were lots of places near by to eat at or to have food delivered. The only bad thing I can say about this place is that it seems a bit run down and older. The elevators need work, for sure! Other than that, I'd definitely stay here again.

Business_and_leisure Family

8/10

Excellent

08 Feb 2026

Linda

cleam room staff very nice

Business

4/10

Poor

04 Feb 2026

Nicole

Poor service

Family_with_children

6/10

Pleasant

29 Jan 2026

Russell

The staff that I interacted with were nice. The hotel were not clean or well maintained and in desperate need of updating.

Business Self

10/10

Exceptional

29 Jan 2026

Mandy

Yes

Leisure Family

4/10

Poor

28 Jan 2026

Sharon

Ideal location close to airport, but hotel needs renovating badly. I felt unsafe/uncomfortable as there were sketchy people everywhere.

10/10

Exceptional

26 Jan 2026

Alan

Great service!

10/10

Exceptional

20 Jan 2026

Kent

Yes. Everything was fine so far.

6/10

Pleasant

20 Jan 2026

Thomas

The breakfast was tasty and plentiful. The rooms, walls and floors have scuffs and blemishes that make it seem old.

Leisure Self

10/10

Exceptional

20 Jan 2026

Kirtan

Great hotel

Business Self

10/10

Exceptional

20 Jan 2026

Donna

Very nice room although the handle to the bathroom sink fell off during use. I'm sure it is a quick fix. Otherwise all was good in the room and I was happy.

Friends_and_family Family

2/10

Poor

19 Jan 2026

SAID

I checked into my room with my kids and everything seemed fine at first. We ate pizza in the room, then left briefly to get drinks from Walmart. When we came back, ants were all over the pizza, the table, and the floor. My 6-year-old was actually bitten, with ants crawling all over his hand, which was very upsetting.

I immediately called the front desk, and to their credit, they moved us to another room and said it was an upgrade. Unfortunately, the new room had a strong unpleasant smell, and the bed sheets did not appear clean.

While I appreciate the staff trying to fix the issue by moving us, the overall experience was very disappointing, especially traveling with children. Cleanliness and pest control need serious attention.

Business_and_leisure Family_with_children

4/10

Poor

19 Jan 2026

john

The first room had an order and the dry wall was.chipping in the bath room. The desk personal was great and helpful. The beakfast was ok.

Friends_and_family Family

6/10

Pleasant

18 Jan 2026

Dannielle

Check in is before you get there they ask for a photo of your ID, car information including type/color/license number, credit card info & they charge a small fee. The room is dirty everything is old and smudges and hair everywhere. No shampoo or body wash in the shower refillable bottles. The a/c thermostat doesn’t work. Fridge is warm. Thankfully only staying one night

Friends_and_family Family

6/10

Pleasant

17 Jan 2026

Sandra

Needs a bit of TLC, n breakfast up to par. Or bring up price to be able to upgrade.

6/10

Pleasant

11 Jan 2026

Sandra

Ok but pillows n mattress were too worn n hard.

8/10

Excellent

10 Jan 2026

Larry

Clean room, but the hallway carpets

6/10

Pleasant

09 Jan 2026

FRANK

Plumbing in sink was backing up. We dud advise the front desk. Shower lacked body and ash in the container from the day we arrived until we left…never refilled when room was cleaned! Also advised front desk !!

4/10

Poor

06 Jan 2026

Rogelio

The room was dirty and a lot of hair at the shower, like they don’t change blankets after last guests 😒

8/10

Excellent

05 Jan 2026

Vincent

Nice and comfortable stay.

Leisure Self

6/10

Pleasant

04 Jan 2026

Miguel

We booked 4 nights at La Quinta. I feel we should have gotten a better room than on the 8th floor which looked like it was under construction!
When checking in, the desk clerk asked if we wanted our room cleaned every day. I said yes, every day. It wasn't done! I had to remind the desk clerks and housekeeping personnel on a daily basis to clean my room.

Leisure Partner

8/10

Excellent

02 Jan 2026

Richard

It was excellent!

Leisure Self

10/10

Exceptional

02 Jan 2026

April

Great service, great location and at this location they take good care of their customers like me

Business_and_leisure Family

10/10

Exceptional

30 Dec 2025

Mavis

Recommendable

Business_and_leisure Self

6/10

Pleasant

30 Dec 2025

Monica

There was little fruit flies in our room

Family

10/10

Exceptional

29 Dec 2025

Christy

Excellent customer service!

Friends_and_family Family

8/10

Excellent

27 Dec 2025

John

We liked the remodeled room with no carpet and the new showers.

6/10

Pleasant

27 Dec 2025

Jack

This La Quinta has been doing a remodel for over 2 1/2 years. The staff was super helpful. Have a sign on the front desk no daily room service and I was told because it’s a big hotel and they don’t have enough staff then in the elevator. One of the panels is held on by a bracket to mount a toilet paper roll and the stainless steel is all tagged always had trash in hallway have pictures of all that but truthfully the room was fine. It should be made clear that there is construction going on at this hotel on the website at Expedia. They need a new maintenance man or give him the money to do repairs correct brackets to hold toilet papers is not correct. If the room had looked like the lobby and hallway and elevator, I would’ve checked out but actually like I said the room was fine clean

6/10

Pleasant

24 Dec 2025

Leandra

The breakfast was just ok. Not a lot of fresh items.
The room was fairly clean but very run down.

Business_and_leisure Self

10/10

Exceptional

22 Dec 2025

Tri

Cleanses , breakfast , staff

Partner

6/10

Pleasant

22 Dec 2025

Jesse

Yes & yes the woman with white hair was sort of kinda rude

Partner

8/10

Excellent

21 Dec 2025

Priscilla

Comfortable stay, perfect for one night and close to the airport

8/10

Excellent

17 Dec 2025

Alyssa

Good staff and clean rooms. Just loud stomps from the floor above.

Partner

2/10

Poor

17 Dec 2025

Ernesto

Dirty room and there were roaches in my room. I was not able to get a picture because of how discussing it was. I killed it and flushed it down the toilet.

Business

10/10

Exceptional

15 Dec 2025

Blanca

The staff was very helpful

Partner

10/10

Exceptional

15 Dec 2025

Rebeca

Everything excelente