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Springhill Suites San Antonio Medical Center

San Antonio - TX · United States

3636 NW Loop 410View location

8.8/10Excellent1,006 Reviews
Cleanliness8.8/108.8
Service9.0/109.0
Comfort8.6/108.6
Condition8.4/108.4
Amenities8.8/108.8
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  • Business hotels
  • Hotels with spa

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Springhill Suites San Antonio Medical Center

Enjoy recreational amenities such as an outdoor pool and a 24-hour fitness center. SpringHill Suites by Marriott San Antonio Medical Center/NW also offers complimentary Wi-Fi, concierge services, and a snack bar/deli. Start your day with a free on-the-go breakfast, served daily.

Business amenities include complimentary wired internet access, a business center, and express check-in. Event planning is made easy with 390 square feet of meeting space. Free self-parking is available. The 112 guest rooms feature refrigerators, microwaves, and twin sofa beds.

Relax on pillowtop beds with premium bedding and enjoy flat-screen TVs with cable and complimentary Wi-Fi. Bathrooms include showers and hair dryers. Nearby attractions include Wonderland of the Americas Mall (0. 1 km), Methodist Hospital Texsan (1. 2 km), and the University of Texas Health Science Center (3. 6 km).

San Antonio International Airport (SAT) is 9. 9 km away.

Read more about this hotelShow less

A stay at SpringHill Suites by Marriott San Antonio Medical Center/NW places you in the heart of San Antonio, a 1-minute drive from Wonderland of the Americas Mall and 12 minutes from San Antonio Botanical Gardens. This hotel is 10.6 mi (17 km) from Six Flags Fiesta Texas.

Make yourself at home in one of the 112 guestrooms featuring refrigerators and microwaves. Your pillowtop bed comes with premium bedding, and all rooms are furnished with twin sofa beds. Flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected.

Bathrooms have showers and hair dryers. Featured amenities include complimentary wired internet access, a business center, and express check-in. Planning an event in San Antonio? This hotel has 390 square feet (35 square meters) of space consisting of conference space and a meeting room. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Non-smoking
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until 11:00 PM
Check-out until 12:00 PM

Hotel policies

No rollaway/extra beds available LGBTQIA+ friendly Professional property host/manager Pets not allowed

Cleaning and safety

Sanitization
Contactless check-out is available Cashless transactions are available

Important information

  • You need to know
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • Cashless payment methods are available for all transactions.
    • Contactless check-out is available.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
    • This property accepts credit cards, debit cards, and cash
    • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    • Cashless transactions are available
    • Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and a deadbolt lock
    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Spoken Language

    English

Nearby attractions

Wonderland of the Americas Mall 0.1 km / 0.1 mi
Methodist Hospital Texsan 1 km / 0.6 mi
University of Texas Health and Science Center at San Antonio 3.7 km / 2.3 mi
UT Health San Antonio 4 km / 2.5 mi
South Texas Medical Center 4.3 km / 2.7 mi
Methodist Healthcare 4.4 km / 2.7 mi
Audie L. Murphy Memorial Veterans' Hospital 4.5 km / 2.8 mi
Woodlawn Theater 4.5 km / 2.8 mi
St. Mary's University 6.1 km / 3.8 mi
Basilica of the National Shrine of the Little Flower 6.5 km / 4 mi
North Star Mall 7 km / 4.3 mi
Huebner Oaks 7 km / 4.3 mi
Rah Rah Room 7.4 km / 4.6 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 112
  • hotel
  • Car park
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wired Internet
  • Wi-fi
  • Car hireExtra charge
  • Valet parking
  • Airport ShuttleExtra charge
  • Laundry service
Show 28 more facilities & services
  • LaunderetteExtra charge
  • Babysitting service
  • 24-hour securityExtra charge
  • Bellboy serviceExtra charge
  • Hotel safeExtra charge
  • Currency exchange facilities
  • Lift access
  • Shop
  • Garden
  • Concierge
  • Newspapers
  • Luggage roomExtra charge
  • Clothes dryer
  • Bar
  • Poolside snack barExtra charge
  • Conference room
  • Meeting room
  • Business centre
  • Indoor freshwater pool
  • Outdoor freshwater pool
  • Hairdressing salonExtra charge
  • Spa centreExtra charge
  • Breakfast
  • Continental breakfast
  • Snacks
  • Non-smoking establishment
  • Fitness
  • GolfExtra charge
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • SUITE QUEEN SIZE BEDSUITE • QUEEN SIZE BED • 1 Bedroom • 40 m²SUI.QN
    SUITE QUEEN SIZE BEDPhoto unavailable9 photos

    Springhill Suites San Antonio Medical Center

    SUITE QUEEN SIZE BED

    Room photos

    9 photos

    Room overview

    Smoking room
    Room size
    40 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.QN

    Room amenities

    • Bathroom
    • Shower
    • Centrally regulated air conditioning

    Facilities with extra charge

    • Hairdryer
    • Direct dial telephone
    • TV
    • Fridge
    • Microwave
    • Tea and coffee making facilities
    • Ironing set
    • Safe
    • Wi-fi
    • Pay movies
    • Video games console
    • Desk
    • Cable TV
    • Housekeeping

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE Accessible KING SIZE BEDSUITE • Accessible KING SIZE BED • 1 BedroomSUI.H6-KG
    SUITE Accessible KING SIZE BEDPhoto unavailable6 photos

    Springhill Suites San Antonio Medical Center

    SUITE Accessible KING SIZE BED

    Room photos

    6 photos

    Room overview

    Non-smoking room
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    Sofa bed
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.H6-KG

    Room amenities

    • Wheelchair-accessible

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE AccessibleSUITE • AccessibleSUI.H6-4

    Photos are not available for this room type.

    Springhill Suites San Antonio Medical Center

    SUITE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.H6-4

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING SIZE BEDSUITE • KING SIZE BEDSUI.KG-1

    Photos are not available for this room type.

    Springhill Suites San Antonio Medical Center

    SUITE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE WITH DOUBLE BEDSUITE • WITH DOUBLE BEDSUI.DB

    Photos are not available for this room type.

    Springhill Suites San Antonio Medical Center

    SUITE WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE Accessible-Queen Size BedSUITE • Accessible-Queen Size Bed • 1 BedroomSUI.H6-QN
    SUITE Accessible-Queen Size BedPhoto unavailable4 photos

    Springhill Suites San Antonio Medical Center

    SUITE Accessible-Queen Size Bed

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    Accessible-Queen Size Bed

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.H6-QN

    Room amenities

    • Wheelchair-accessible

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE QUEEN SIZE BEDSUITE • QUEEN SIZE BEDSUI.QN-1

    Photos are not available for this room type.

    Springhill Suites San Antonio Medical Center

    SUITE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.QN-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING SIZE BEDSUITE • KING SIZE BED • 1 Bedroom • 32 m²SUI.KG
    SUITE KING SIZE BEDPhoto unavailable12 photos

    Springhill Suites San Antonio Medical Center

    SUITE KING SIZE BED

    Room photos

    12 photos

    Room overview

    Smoking room
    Room size
    32 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width, Sofa bed
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG

    Room amenities

    • Bathroom
    • Shower
    • Centrally regulated air conditioning

    Facilities with extra charge

    • Hairdryer
    • Direct dial telephone
    • TV
    • Fridge
    • Microwave
    • Tea and coffee making facilities
    • Ironing set
    • Safe
    • Wi-fi
    • Pay movies
    • Video games console
    • Desk
    • Cable TV
    • Housekeeping

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO DOUBLE BEDSSUITE • TWO DOUBLE BEDS • 1 Bedroom • 34 m²SUI.2D
    SUITE TWO DOUBLE BEDSPhoto unavailable7 photos

    Springhill Suites San Antonio Medical Center

    SUITE TWO DOUBLE BEDS

    Room photos

    7 photos

    Room overview

    Non-smoking room
    Room size
    34 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Double bed 131-150 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.2D

    Room amenities

    • Centrally regulated air conditioning
    • Bathroom
    • Shower

    Facilities with extra charge

    • Tea and coffee making facilities
    • Housekeeping
    • Video games console
    • Pay movies
    • Wi-fi
    • Safe
    • Ironing set
    • Microwave
    • Hairdryer
    • Direct dial telephone
    • TV
    • Fridge
    • Desk
    • Cable TV

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO DOUBLE BEDSSUITE • TWO DOUBLE BEDSSUI.2D-1

    Photos are not available for this room type.

    Springhill Suites San Antonio Medical Center

    SUITE TWO DOUBLE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.2D-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE STANDARDSUITE • STANDARDSUI.ST

    Photos are not available for this room type.

    Springhill Suites San Antonio Medical Center

    SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO QUEEN BEDSSUITE • TWO QUEEN BEDSSUI.2Q

    Photos are not available for this room type.

    Springhill Suites San Antonio Medical Center

    SUITE TWO QUEEN BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.2Q

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Springhill Suites San Antonio Medical Center

8.8
Excellent
1,006 Reviews
Cleanliness
8.8 /10
Service
9.0 /10
Comfort
8.6 /10
Condition
8.4 /10
Amenities
8.8 /10
100 reviews shown
10/10
Exceptional
06 Aug 2026
Yahaira
Great stay! Definitely will stay again
6/10
Pleasant
02 Aug 2026
Mildred
Internet wasn’t working and this forced us not to complete our job stuff . The showers room wasn’t draining too . Beds too tiny not as explained when doing reservation.
2/10
Poor
31 Jul 2026
Mikia
Very disappointed with our stay. After returning to our room Friday night, we found hair everywhere—in the shower, on the bed, on the floor, and even on the back of the bathroom door. I called the front desk, but was told there was no manager, no housekeeping staff, and no available room to move us to. The only option offered was to check us out, which wasn’t practical late at night with my family.

The room also had poor ventilation and felt damp and musty whenever the A/C wasn’t running. To make matters worse, my son became very sick during our stay, which made the condition of the room even more concerning.

Overall, the lack of cleanliness and inability to resolve the issue made this a very disappointing experience. I would not stay here again.
6/10
Pleasant
31 Jul 2026
Michelle
I have stayed at numerous Springhill Suites in different cities and SS has become my hotel choice however this location did not meet the standards of other locations ive stayed. It was decent but not the same quality and high standards as others.
Carpets n lobby and room were dirty, rooms smaller and dated compared to others.
10/10
Exceptional
27 Jul 2026
Melissa
Breakfrast was great. Hot and fresh. They also keep 2 big containers of coffee going throughout the day and one with hot water for tea. Plus regular and decafe. The room we had was clean. Plenty of room for our group of 3 adults and 1 child.
10/10
Exceptional
27 Jul 2026
Angela
The staff are amazing!!!! We had a bad experience at Six Flags and were not happy when we returned to the hotel. The lady who checked us in went above and beyond to help us by providing us with seaworld stuff that really made our day!!!! We can’t stress enough how fantastic the staff are❤️ the breakfast was enjoyable and the rooms and amenities are clean!! 5/5
4/10
Poor
25 Jul 2026
jonathan plancarte
Good ubication
8/10
Excellent
25 Jul 2026
Carlos
Breakfast was good and there are has plenty of shops and restaurants around. Seemed like a safe area.
4/10
Poor
23 Jul 2026
Amina
Not the hotel you expected for the price paid.
10/10
Exceptional
20 Jul 2026
Stacy
Stayed here many times.
Self
8/10
Excellent
19 Jul 2026
Jeff
Great location. Staff was very friendly. Room was okay, nothing special. Clean enough..not spotless.
Friends_and_family Family
8/10
Excellent
19 Jul 2026
Jose
Room was clean but found 2 dead roaches one on a bed the secons under the sink.
The wifi is the worst I have used since DSL, dont know if it affected I was on the fifth floor, but it didnt stay connected more than a minute or two.
Pool was nice.
Breakfast was ok for the price.
Friends_and_family Family
4/10
Poor
19 Jul 2026
Michael
I was disappointed in the Hotel when I saw the room was outdated with dingy carpet, and small bathroom. I stayed there due to the Jazz Fest on Friday, but I left a day early because I was so disappointed in the room's condition.. I wish I could get a refund due to the fact the advertising and pictures are not what the condition of the room is actually. As I stated, I turned my key in Saturday morning and headed back to Dallas. I won't stay at this hotel again.
Self
10/10
Exceptional
19 Jul 2026
Irma
Easy freeway access. Fun places to shop in walking distance and restaurants within walkind distrance.
Business
10/10
Exceptional
18 Jul 2026
Tina
Liz at the front desk was wonderful. Very friendly, professional, and informative. The room was just right. Very comfortable. This was by far the perfect stay for the jazz fest. This will now become a tradition. Thanks to all.
Friends
10/10
Exceptional
18 Jul 2026
YURIDIA
Although we only stayed for 1 night, it was a very pleasant experience.
Friends_and_family Family
10/10
Exceptional
15 Jul 2026
Walaa al
Very good like always
Self
4/10
Poor
13 Jul 2026
Denise
We traveled as a family and were thoroughly disappointed with our stay. Our initial room on the third floor smelled horrible. While the staff did move us to the fifth floor which was an improvement—the rest of the hotel fell short. The restroom was far too small, the breakfast was terrible, and the pool was much too dirty to enjoy. No dressers where our clothes can be put away. It was more a motel than a suite.
Family_with_children
10/10
Exceptional
08 Jul 2026
Josefina
Everything was very well organized, breakfast was good, staff was helpful.
Friends_and_family Family
4/10
Poor
03 Jul 2026
Sean
Room was okay. Bed was nice but sofa bed was unclean. Breakfast bar was extremely lacking. Initially pool was dirty but eventually cleaned. Not excited to return
Family_with_children
10/10
Exceptional
30 Jun 2026
Priscilla
Great stay and easy access to what I needed.
Friends_and_family Family
10/10
Exceptional
29 Jun 2026
Ana
Clean room
Family_with_children
8/10
Excellent
28 Jun 2026
Lamejah
It is overall a good hotel for the price. The staff was friendly. 15 minutes to Seaworld and downtown. We had 5 people but not enough towels in the room. When asking for more, they did not have any clean little towels. They did provide hand towels to use instead. The breakfast was more of a snack. The bedding was clean but there need to be more detail to cleaning. Spot clean the couch and ottoman. Check behind dressers for trash. The hotel could use a little touch up. It is acceptable to stay there. Hopefully, they will read this and make the changes.
Family_with_children
4/10
Poor
28 Jun 2026
Brittany
Our room ac did not go above 74/75 degrees even though the thermostat was set to 68. We asked to switch rooms said everything was booked but they did give us fans to use. The staff were very helpful just hated staying two nights in a hot room with our kids. If it wasn’t for the ac not really working our stay would have been great. Hopefully Room 124 ac gets fixed
Friends_and_family Family
6/10
Pleasant
27 Jun 2026
Diana
.
Family_with_children
8/10
Excellent
26 Jun 2026
Kandee
The room was nice and clean. We got put on the second floor. The view was no view of an air conditioner. Kind of dark in the room, though. Beds were comfortable I like that. It had a sink, a microwave and a refrigerator. It just felt dark and dank in the hallways. The elevator was dirty. The common areas needed to be upgraded, and the staff wasn’t all that friendly.
Partner
4/10
Poor
25 Jun 2026
Yolanda
The beds are hard, not enough room in the rooms. Couldn't swim because it was over packed all the time with kids.The breakfast was disgusting, the waffles are now in a sealed plastic and has chucks of sugar. I asked for no house keeping and they still enter my room and took the towels. It you going to enter you might as well clean the whole room and not just take towels. And I still have not gotten an invoice.
Friends_and_family Family
10/10
Exceptional
22 Jun 2026
Elaine
Our stay was extremely comfortable. The room was great. It was a quiet . The location was perfect for our plans.
The front desk attendant was friendly and helpful.
Friends_and_family Family
10/10
Exceptional
20 Jun 2026
Ricky
Our stay was pleasant. The rooms were really clean . . The cherry on top was that my bed smelled VERY clean. I would recommend staying here. There is a target next store, so that was very convenient.
Family_with_children
8/10
Excellent
14 Jun 2026
Roman
We loved the location of this place, also the price was good for what we got. The Breakfast was ok just a little bland and a lot of sugar.
10/10
Exceptional
14 Jun 2026
Derrick
Clean Room.. Breakfast was good.. yall have the best Pillows
Partner
2/10
Poor
10 Jun 2026
Thomas
Put me in a room across the hall from an all night party making it impossible to sleep. Spotlights outside shown around edge of curtains making it like daytime in the room.
Self
10/10
Exceptional
07 Jun 2026
alma
Clean room and helpful staff
Family_with_children
10/10
Exceptional
07 Jun 2026
Walaa al
Everything
Self
4/10
Poor
31 May 2026
Lolita
The Rooms Are Very Outdated

They Are Small

Our Light To The Sink Area Took A Moment To Come On It Had A Shortage

The Restroom Area
Very Tiny
Don’t Like Tub/ Shower Combination
Also Had Rust And Marks All Over The Tub

Toilet Flushed A Couple Times Before Going All The Way Down

Beds Super Small
Sheets Not Cleaned Properly

Stains Here And There

Fire Sprinkler When Was The Last Time It Waa Properly Checked Or Cleaned

Pool Area Needs To Be Cleaned And Sanitized

Overnight Staff Was Welcoming And Friendly And Nice

Please Update The Hotel ASAP!
Family_with_children
10/10
Exceptional
25 May 2026
Rene
Muy buena opcion
8/10
Excellent
24 May 2026
Amanda
Staff was sweet and helpful. Loved the room set up. Only complaint I have was when I was in bed a damn roach landed on my phone while laying in bed in 207 and I threw my phone so fast it cracked the edge of my iPhone and couldn’t sleep all night thinking another roach would land on me.
Family_with_children
8/10
Excellent
18 May 2026
Jorge
We checked in and there was a deposit that you had to put down for their snack area. Didn’t know anything about it. I paid it right a way, but when I checked out, I have to wait 3-5 days to get it back. The pool was dirty, it needed to be skimmed out and brushed.
Family_with_children
4/10
Poor
04 May 2026
Brett
The stay had a few drawbacks. The AC unit was quite loud, and the elevator felt rough and somewhat unreliable. However, the location was extremely convenient, with easy access to everything nearby.
Family_with_children
10/10
Exceptional
28 Apr 2026
Tamera
It is such a nice location! Everything we wanted to do was within 5-25 minutes away. The kids enjoyed the pool as well when there. The breakfast (given it is continental) was actually still pretty good and filling. The set up for breakfast was nice as well with many assortments of sauces, salsas, and toppings for eggs, oatmeal, and yogurt. The room was up to par as well and front desk/housekeeping staff were very kind and friendly. We enjoyed our stay very much and almost decided to stay one extra day based on the niceness of the hotel alone. Would stay here again!
Family_with_children
10/10
Exceptional
28 Apr 2026
Roy
Breakfast was great! The room had a great layout that really served my purpose.
Self
8/10
Excellent
15 Apr 2026
Víctor
Great!
Family_with_children
8/10
Excellent
12 Apr 2026
Lisa
Elevator was scary
Friends_and_family Family
10/10
Exceptional
11 Apr 2026
Jill
Super clean and cozy rooms. Shower snd bathroom were immaculate. Staff so friendly. Lovely breakfast.
Self
4/10
Poor
01 Apr 2026
Carlos
The hotel shows signs of wear and tear.
Partner
6/10
Pleasant
01 Apr 2026
John
Good breakfast
10/10
Exceptional
30 Mar 2026
Celia
Nice
Family_with_children
10/10
Exceptional
29 Mar 2026
Terry
Breakfast was okay. The jimmy dean sausage biscuits were terrible!
Partner
10/10
Exceptional
28 Mar 2026
Conner
Good and clean space.
10/10
Exceptional
27 Mar 2026
Priscilla
Clean rooms, good breakfast buffet! Pool was not heated:/ not pet friendly:(
Business
2/10
Poor
24 Mar 2026
Jason
They cancelled my booking without a phone call or anything. So at 8:30 pm I had to go find another hotel. The only thing they offered me was they would call another of their hotels in the area to see if they had a room available. I am still waiting to hear back from Expedia to get my money back. Guess we’ll see how that goes.
8/10
Excellent
22 Mar 2026
Cecilia
Outdoor pool cold. At check-in, we were told it was heated.
Friends_and_family Family
10/10
Exceptional
19 Mar 2026
Catalina
Room were nice clean and neat also bed are comfortable. It was close to hospital and many restaurants close by . Staff was very nice and helpful.
Family
10/10
Exceptional
16 Mar 2026
Carey
Perfect
Family
4/10
Poor
15 Mar 2026
Mario
I never leave a review on my hotel stays, but the condition of the room during my recent stay was unacceptable.

The carpet was extremely filthy, giving the impression that it had not been properly cleaned for quite some time. My daughter’s socks were brown and dirty after being barefoot for a short amount of time. Additionally, the hand towels by the sink had what appeared to be beard trimmings on them, which raised serious concerns about whether the towels had been properly replaced or sanitized between guests. Also, the shower drain was clogged and would not drain properly, I had to stand in my own dirty shower while showering.

Because of this experience, I would not choose to stay at this property again, and I strongly encourage management to address these issues immediately to ensure future guests are not subjected to the same conditions.
Friends_and_family Family
10/10
Exceptional
12 Mar 2026
Dewey
The staff was excellent
Self
10/10
Exceptional
11 Mar 2026
Carlie
great place
10/10
Exceptional
11 Mar 2026
Marisa
great place
10/10
Exceptional
09 Mar 2026
Carlie
Was very nice. Clean rooms
8/10
Excellent
01 Mar 2026
Jessica
Clean room
10/10
Exceptional
25 Feb 2026
Catalina
Clean rooms,nice staff and very convenient because it was very close to were we had a love one in the hospital.
Family
8/10
Excellent
22 Feb 2026
Julissa
everything was good except the toilet was too low
Partner
6/10
Pleasant
15 Feb 2026
Ora
The room smelled mildew the tv didn't work at all service was bad we had to watch Netflix the weekend for TV staff were nice the front area is out fated
10/10
Exceptional
15 Feb 2026
Shawn
Good
Business
10/10
Exceptional
10 Feb 2026
Latisha
All good
Friends_and_family Friends
10/10
Exceptional
09 Feb 2026
JANNA
Great place to stay.
Business_and_leisure Family
8/10
Excellent
28 Jan 2026
Stacy
Nice room. Good employees
Business Self
10/10
Exceptional
22 Jan 2026
Jennifer
Great staff clean room
My favorite place to stay when I come to the Doctor
10/10
Exceptional
19 Jan 2026
Ailani
The room was spotless! Had no smell! The restroom was also spotless and personally I feel like that really tells you that they really do take maintenance serious.
Leisure Partner
2/10
Poor
18 Jan 2026
Irfan
I can only speak for the room that I was given, but my room did not match what was advertised on the website at all, not even close. From the broken cabinetry to the stains on the sofa to the old, dated overall look of my room… Do better.
Leisure Family_with_children
10/10
Exceptional
18 Jan 2026
Diana
Convenient location, clean and spacious
Leisure Partner
10/10
Exceptional
03 Jan 2026
alex
Breakfast was serviceable.
Friends_and_family Family
2/10
Poor
01 Jan 2026
OMAR HISRAEL
Elevador no funcionaba, el wifi bastante malo, el agua de la regadera se salía del área y mojaba todo el baño, las almohadas muy viejas y aguadas, el buffete pésima calidad y de variedad ni hablamos… pésimo y no volveré nunca
Friends_and_family Family
8/10
Excellent
01 Jan 2026
Charity
The room wasn’t as clean as I was hoping. The shower head had some water deposits that looked like mold. It would have been better if it wasn’t carpeted. It was decent for the price and parking was free. It is located near a bus stop so it makes it easy to get around using public transportation. There are also some fast food and other restaurants within walking distance. It is also walking distance from a target. The free breakfast is as not very good though. But at least they had yogurt and some fruit options. The staff was kind and courteous.
Leisure Partner
10/10
Exceptional
18 Dec 2025
Edward
The room was spacious and cozy! But the restroom was extremely small and needed some upgrades. The television was oddly positioned to where you were not able to view from the couch or eating area. Other than that the room was very clean and cozy!
Friends_and_family Family
8/10
Excellent
10 Dec 2025
James
Staff was extremely courteous and accommodating
Partner
6/10
Pleasant
09 Dec 2025
Rose
Room was clean
Ho
10/10
Exceptional
07 Dec 2025
Lonnie J
Staff
Leisure Self
4/10
Poor
29 Nov 2025
laura
Para hacer el check in no puedes hacerlo ni 5 minutos antes yo fui si podía hacer el check in un poco antes porque venía de un viaje largo me dijeron que hablara como a las 2:30 y me dijeron que no se podía que eran polizas del hotel entonces porque me dijeron que hablara a pero para el check out íbamos sacando nuestras cosas a las 10 de la mañana y ya estaban preguntado que cuarto era nosotros dijimos que todavía no nos íbamos a mi esposo le preguntaron tres veces eran como las 10:45 y le fueron a tocar a mi esposo y le abrieron el cuarto y todavía no era hora del check out muy mal que te estén apurando si el check out era hasta las 12 y a las 10 ya estaban molestando
Friends_and_family Family
10/10
Exceptional
28 Nov 2025
Divya
good staff. good stay
Leisure Family_with_children
8/10
Excellent
24 Nov 2025
Fernando
Yes
Business Partner
6/10
Pleasant
23 Nov 2025
JoEllen
Staff were amazing but the Tim was not. Sinks kept backing up. No pressure to the water in the shower. And I had no washcloths and called multiple times. Didn’t get them so I had to teach them down. One of the elevators was broke so it took awhile to get up or downstairs. Poor upkeep.
Leisure Family_with_children
8/10
Excellent
22 Nov 2025
David
Staff courteous, room was clean and enjoyable.
Partner
8/10
Excellent
21 Nov 2025
Marianela
El hotel tiene muy buena ubicación, limpieza buena y en general el personal es amable
Friends_and_family Family
6/10
Pleasant
21 Nov 2025
Gerardo
The room description said it was queen size beds but they felt like full size. The breakfast did not meet our expectations.
Friends_and_family Family
10/10
Exceptional
19 Nov 2025
Kieran Tilak
All of the above
Business Self
8/10
Excellent
17 Nov 2025
Jennifer
Mostly just fine. The toilet in room
10/10
Exceptional
14 Nov 2025
Timothy
Room was a bit older but shoot it was clean, pretty decent breakfast. Money well spent.
Business_and_leisure Partner
4/10
Poor
14 Nov 2025
Kelly
The room was ok, the noise was awful. Was woken up to screaming in halls and banging on doors at 2 am. Won’t stay here again
Business Self
10/10
Exceptional
08 Nov 2025
Isidro
Bien
10/10
Exceptional
25 Oct 2025
cody
Manager was extremely helpful. Willing to help out with delays from flights as well as early check-in. Definitely would stay there again.
8/10
Excellent
19 Oct 2025
Diana
Clean room; internet was promptly fixed
Leisure Self
10/10
Exceptional
16 Oct 2025
Silvia
It was great
Business Self
10/10
Exceptional
10 Oct 2025
Olga
The front desk person was very helpful on my question very attentive on my needs great job wonderful personality shopping very good too parking also good
Partner
8/10
Excellent
09 Oct 2025
Hector
The room was clean and evening staff was nice.
Business_and_leisure Family
10/10
Exceptional
07 Oct 2025
Irving
Staff was super friendly and the room was comfy and clean
Leisure Family_with_children
6/10
Pleasant
03 Oct 2025
Jennifer
The room was great for the price. We were in the king suite. However, the room smelled a bit musty, some of the USB ports in the lamps did not work, and the bathroom sink was open to the bedroom, so there was no way for someone to use the sink without the light shining directly into and on the bed. Continental breakfast was okay. Some items were good, others not so much (the biscuit on the biscuit and sausage was rock hard). Limited gluten free options.
Leisure Partner
10/10
Exceptional
30 Sep 2025
Laura
Safe parking
Friends_and_family Family
10/10
Exceptional
24 Sep 2025
Pedro
Un excelente hotel muy satisfechos con todo el servicio el mejor desayuno!
Friends_and_family Family
8/10
Excellent
19 Sep 2025
Rollin
N A

Location & surroundings

Springhill Suites San Antonio Medical Center
3636 NW Loop 410, San Antonio, United States

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Springhill Suites San Antonio Medical Center

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