Name: Motel 6 San Antonio Fiesta Trails
Address: 9447 I-10 West, San Antonio, 78230, US

10/10

Exceptional

04 Aug 2026

Cynthia

As usual no problems at all. Enjoy my stay there.

4/10

Poor

26 Jul 2026

Julio

The place was very rundown. When we passed by the washer and drier they look very unpleasant. We had no intentions of using the pool as it was a last minute stay as a last resort but the water looked green and items floating in it. The ac was nice and cool but the beds were the worst felt like we were sleeping on a box spring and not a matress.

10/10

Exceptional

25 Jul 2026

Muneca

Clean room

10/10

Exceptional

20 Jul 2026

Ronald

It was great 👍😃 I would recommend all people to stay

10/10

Exceptional

18 Jul 2026

Cynthia

Always a great stay there as usual staff a great help good customer service especially Kevin friendly makes sure you have what you need

Partner

10/10

Exceptional

12 Jul 2026

Alexis

Everything very clean. I consider it the best of all that I have stayed.

Self

10/10

Exceptional

10 Jul 2026

Cynthia

As usual my stay is always good and the staff very friendly

Partner

2/10

Poor

05 Jul 2026

Carrie

This was, without a doubt, the most disgusting hotel I have ever stayed in.

After a six-hour drive, we arrived around 6:30 p.m. It was the only hotel available in the area. When we checked in, the front desk employee seemed more interested in his phone than helping us. I asked if there was a room available on the first floor, and I was told there wasn't.

When we got to our room, it hadn't even been cleaned. There was water all over the floor, and the room was completely unacceptable. I went back to the front desk, and the employee came upstairs, took pictures, and then suddenly told us he did have another room available on the first floor. That was frustrating after being told there were none.

Unfortunately, the second room smelled so strongly of marijuana that my husband, who has severe asthma, could barely breathe. At that point, we requested a refund because the accommodations were clearly unacceptable. We were told they couldn't refund us directly and that we would have to go through Expedia.

We will absolutely be filing a claim. This was one of the worst hotel experiences we've ever had. The property was dirty, poorly managed, and completely unacceptable. You truly get what you pay for. I would not recommend this hotel to anyone. If you're looking for a clean, comfortable place to stay, look elsewhere.

Partner

10/10

Exceptional

05 Jul 2026

Juan

Todo muy bien los empleados amables. Y todo muy limpio..

Friends_and_family Friends

10/10

Exceptional

19 Jun 2026

Cynthia

My stay is always great no complaints. That’s why I enjoy staying at fiesta trails great staff. Helpful. I was having trouble with the tv as soon as I went to report it the young man on duty that day immediately came to solve the problem. Was very helpful making sure I was taken care of . So thank you for this !

Partner

10/10

Exceptional

13 Jun 2026

Juan

Todo perfecto personal muy amable y cuarto limpios..gracias

Friends_and_family Friends

10/10

Exceptional

10 Jun 2026

Cynthia

As usual my stay at motel 6 fiesta trails is always great. No problems customer service good. Air conditioning working . No problems . That’s why I will continue to stay here when need it. Thank you

Partner

6/10

Pleasant

25 May 2026

MIGUEL

Landlord Special really applies to the place, but you get what you paid for, it was cheap.

Family

2/10

Poor

14 May 2026

Jesse

You get what you pay for!

Self

4/10

Poor

08 May 2026

Paul

Horrible incompetent staff. Assigned me to a room that was already occupied. Almost got me shot. Dirty, musty & bad neighborhood

Self

6/10

Pleasant

23 Apr 2026

Sylvia

We requested nonsmoking and when we got to the room it had a smell of someone smoking marijuana inside. It was so strong we had to leave the AC on with the open door. Only 1 toilet paper given and used.

10/10

Exceptional

11 Apr 2026

Alexis

El más limpio y el mejor que me he quedado.

2/10

Poor

23 Mar 2026

Kenneth

If you could u would remove this as a property you advertise…
There was no shampoo conditioner
There was no coffee water etc.
obviously the had no coffee in lobby or any breakfast
The towels were stained not clean white looking
And I had to go to front desk to get TOILETPAPER
WORST STAY EVER

Friends_and_family Family

10/10

Exceptional

21 Mar 2026

Megan Elaine

AC was amazing, i fell asleep so fast. the staff is really super friendly, Kevin always makes things super easy! 5 stars to Motel 6 & Kevin!

Partner

10/10

Exceptional

18 Mar 2026

juana M

Room was clean. Easy pay.

10/10

Exceptional

18 Mar 2026

Juana

I like is a clean hotel. The a/c worked nocely.

10/10

Exceptional

23 Feb 2026

Carlos

No hassle

8/10

Excellent

18 Jan 2026

Hector

I found some small cockroaches in the restroom, under the toiket and in the bathtub

Leisure Family

10/10

Exceptional

18 Nov 2025

Wai

Been staying here more than a few times in the past 2 years. Great service. Sometimes I got some noisy neighbors but overall no complaints

2/10

Poor

03 Nov 2025

Carlos

It was dirty in both rooms and I found two dead roaches in my room and the beds are bad I couldn’t sleep and the light in the bathroom didn’t turn off. It was a horrible experience. And the reason we stayed there was we were coming from six flags and we were supposed to drive back to eagle pass but my wife said no cause I got sick so we book an emergency room for me and my wife and kids. But never again will we booking here and there is nothing that you can do to make me stay or give discounts or anything. Matter of fact, I rather get my money back for this bad experience period.

Friends_and_family Family

2/10

Poor

19 Oct 2025

Estefany

Costumer service was terrible and room smelled awful. Shower head was broken and they did not offer a different room. We booked it after a long day at the amusement park and we had to wait for it to get fixed to shower. We all ended up showering passing 1am. Not to mention all towels were old and stained. This has been the worst experience.

Leisure Family

10/10

Exceptional

11 Oct 2025

Emilio

Kevin is the best

Friends_and_family Friends

8/10

Excellent

06 Oct 2025

Jarita

.

10/10

Exceptional

05 Oct 2025

Cynthia

As usual great Costomer service with Kevin always eager to please. Will continue my stay there when possible

Partner

8/10

Excellent

04 Oct 2025

Joey

It was

10/10

Exceptional

22 Sep 2025

Cynthia

Was last minute stay but as usual the front desk employees always make you feel welcome. Kevin and Angely great customer service.

Partner

6/10

Pleasant

05 Sep 2025

Cedric

Not sooooo bad but repairs are needed ASAP!

WiFi didn’t work all week.

Business

6/10

Pleasant

04 Sep 2025

John

Rooms were not in great condition but if you just need a place to lay your head, this could work. Bring your own shampoo and stuff. They don’t provide anything.

Leisure Family

2/10

Poor

03 Sep 2025

Phillip

Paid for a smoking room but didn't get one until two days in to my four day stay.

Leisure Friends

10/10

Exceptional

29 Aug 2025

Ernest

Good

2/10

Poor

28 Aug 2025

Katelyn

Room was disgusting and they did nothing

10/10

Exceptional

25 Aug 2025

Juana

This hotel seems like it was recently renovated. The property was very clean inside the room and its surroundings. Easy check-in and check-out.

Business_and_leisure Family

2/10

Poor

15 Aug 2025

Brandon

Ac didn’t work was hot

Business_and_leisure Self

10/10

Exceptional

11 Aug 2025

Cynthia

Always a great stay no problems! Enjoy staying here . Great customer service

Friends_and_family Friends

2/10

Poor

30 Jul 2025

Cortney

Listen, there should be a rule/law that hotel pictures have to be realistic to the current state of the property. The pool was absolutely not as pictured on the hotel's Expedia or website. It was in serious disrepair, green, and the hot tub was not working nor hot. While the Room was decently clean, it smelled bad and the bathroom was very shabby with only one piece of soap and only a half roll of toilet paper provided so we had none in the morning. The TV was Micheal Scott from The Office small and broken in places on the screen, the pillows were so lumpy and thin and they would only give one extra.

Leisure Family_with_children

10/10

Exceptional

27 Jul 2025

Joben

Our stay was very pleasant. TY ANNA FOR OUR CHECK-IN

Leisure Family_with_children

10/10

Exceptional

14 Jul 2025

Julio

Very clean and convinient

Leisure Family_with_children

10/10

Exceptional

02 Jul 2025

Cynthia

As usual great service! Kevin always gives great customer service!

Partner

10/10

Exceptional

30 Jun 2025

Marita

The bed was comfortable. Close to the hwy. Safe area. Didn't like having to put a 40 dollar deposit down. If I get my deposit back, then I would say it was over all a great stay!

Leisure Pet

6/10

Pleasant

20 Jun 2025

Anthony

Wasn't the best. Wasn't the worst. But there were some questionable looking folks staying at the place. However, the room was quiet, and the bed was comfortable. Had a good night's sleep.

Business Self

2/10

Poor

08 Jun 2025

Jody

The room in the pictures when we booked is 100% not the room we got. The lobby where check in is, is also not the same in the booking pictures. The room was filthy. No remote for the tv. Stained sheets. People smoking weed and cigarettes in non smoking rooms, and hanging around outside. People playing loud music. Shower head did not work. Faucets were barely connected to the wall. Stains and ink drawing on the wall. Food crumbs all over the floor. Part of the floor was melted and full of a crusty dark reddish brown substance. There was a barking pit bull next door and a barage of shady people going in and out of the room next door to us all night and day. We checked out a day early. I alerted the front desk clerk to all of the issues. He was friendly and thanked me for letting him know but did they offer a refund? No. They just refunded my deposit which is typically refunded anyway upon check out. Stay away from this property.

Leisure Family_with_children

6/10

Pleasant

24 May 2025

Verified traveler

Fairly clean. Floors were dirty (I know because I dripped water on floor and wiped it up and when I looked at the cloth it was filthy) and bathroom needed a Reno but clean enough and the main room was nice enough for a night. Felt safe. Ok for the price. Not too terrible.

Business

10/10

Exceptional

19 May 2025

Cynthia

Always have a good stay that’s why I enjoy my stay there

Partner

10/10

Exceptional

18 May 2025

Josue

Good Motel Stay

For what it is, it’s a good option. Not far away from most attractions in the city. A very cost effective option to lay down for the night while you take care of business through your day.

Business Self

10/10

Exceptional

11 May 2025

Daniel

Not bad

Good stay compared to others in same price range

Business

6/10

Pleasant

27 Apr 2025

Justin

The property was economic!

Business Self

6/10

Pleasant

21 Apr 2025

Michael

No toilet paper was in place.

Self

10/10

Exceptional

19 Apr 2025

Patricia

Very good stay

I stay at this Motel 6 twice per year. Clean, friendly staff and conveniently located.

Self

8/10

Excellent

11 Apr 2025

Robert

A nice quiet night.

Leisure Self

6/10

Pleasant

10 Apr 2025

Tyrone

Acceptable

6/10

Pleasant

07 Apr 2025

Carlos

Pool was messed up no shampoo or conditioner

Leisure Self

2/10

Poor

06 Apr 2025

Ariel

The rooms DO NOT look like the Pictures! This hotel looks like one of those you take someone to for a one night stand! We got a non smoking room as soon as we opened door we were hit with a tobacco smell, the walls were extremely dirty! The remote was missing batteries and the back piece so we couldn’t watch tv! The room and busy were outdated! They was people smoking on the stairs as soon as we went up. Again don’t let the pictures fool you it’s false advertisement.

Leisure Partner

8/10

Excellent

30 Mar 2025

Bruce

Room with very clean and near the office I felt safe. The only drawback was there was no telephone and no shampoo in the shower

Business Self

8/10

Excellent

29 Mar 2025

Cathy

What i like and was unique was the customer service from the young lady at the office when i arrived. She was very helpful and knowledgeable about policies she explained well
I will be back

Leisure

10/10

Exceptional

28 Mar 2025

Valerie

Rooms are clean

2/10

Poor

27 Mar 2025

Luis

Floors were dirty and staff was very disrespectful also had to pay a 40$ extra deposit wich was hard to get back guy did not want to guve me a refund receipt for the deposit

Business_and_leisure

8/10

Excellent

27 Mar 2025

Verified traveler

Area was quiet. Good area.

Friends_and_family Family

10/10

Exceptional

20 Mar 2025

Verified traveler

happy customer

the staff is very friendly and attentive to any issues I encountered. It's still a Motel 6, but a very clean and safe one.

Business

10/10

Exceptional

18 Mar 2025

Rebecca

Pretty decent

Was very affordable the staff was pretty helpful. It wasn’t too expensive and it’s convenient to the freeway and lots of restaurants. I did a lot of DoorDash for my meals and things so it was pretty easy to find parking was convenient. Ice machines available was pretty good for the money.

Friends_and_family Family

6/10

Pleasant

12 Mar 2025

gloria

Guy in the front seems to have an attitude a huge spider came out.

Leisure Family

8/10

Excellent

03 Mar 2025

Linda

Stay was good. Quiet. Only thing that was not working was the shiwer head to shower.

Leisure Partner

10/10

Exceptional

16 Feb 2025

Cynthia

Always have a great stay here no problems as usual great customer service from Kevin

Partner

2/10

Poor

24 Jan 2025

Lakisha

Rude staff

Leisure Pet

2/10

Poor

24 Jan 2025

Lakisha

Front desk was extremely rude...

Leisure Pet

4/10

Poor

13 Jan 2025

Sabyasachi

The bathroom shower did not work and the bathtub corner had mold. However, it's cheap as well compare to others.

Business_and_leisure Self

8/10

Excellent

14 Dec 2024

Chauntel

Jk

6/10

Pleasant

11 Dec 2024

Chauntel

Good people great service clean rooms

Business_and_leisure Pet

2/10

Poor

25 Nov 2024

Jacob

Called in previous yo check in got to room and was not what I wanted and front desk did not try to accommodate or make it right

Business Self

10/10

Exceptional

25 Nov 2024

Wai

Thank you!

Thank you for respecting my request of no room service during my stay, as I have a pet travelling with me and my pet is old and not good with strangers.

Self

8/10

Excellent

17 Nov 2024

Cynthia

As usual my stay was comfortable always great customer service. Kevin is an excellent employee making sure everything is fine which makes my stay pleasant.

Partner

6/10

Pleasant

17 Nov 2024

Cathy

No good

I leave honest reviews on all my trips,so I tell it like it is.The girl at checking was rude.Shes very short on answers to questions,acts like your inconveniencing her when you ask questions,and isn't welcoming at all. The property needs updating. Beds are comfortable,floor turned our feet black within two minutes.It was sticky.We had to wash our feet before getting into bed. Toilet would not flush. Everytime we flushed it,we had to hook up the handle in the tank,and the unhook it to make it stop running. I had seen reviews about roaches,but a lot of reviews about hotels will say that,but not actually be roaches. Our room absolutely had roaches. We were also charged a $40 deposit ,even though on the receipt it said $30 deposit. I asked her about that,and she gave some story about changing the deposit total six months ago,but not updating it in the system...we'll see. Would we stay again???..No we wouldn't

Friends_and_family Family

6/10

Pleasant

06 Nov 2024

Nicholas

It was decent for the area

10/10

Exceptional

01 Nov 2024

Michael

.

10/10

Exceptional

29 Oct 2024

Cynthia

I’m always satisfied with my stay here at motel 6 fiesta trails. Great customer service from young man believe his name is Kevin. Always glad when he is at desk.

Partner

2/10

Poor

01 Oct 2024

Cris

Roaches everywhere

2/10

Poor

06 Sep 2024

MELISSA

There were gnats all over the room and they put coffee grounds in coffee filters, assuming to help with the gnats. The bath area was dirty and looked as if it was partially getting repaired. The fridge/microwave was rusty and dirty.

Leisure Self

2/10

Poor

06 Sep 2024

Selena

Dirty tub & to many homeless

Leisure Partner

10/10

Exceptional

07 Aug 2024

Edward

Easy to park.

Leisure Friends

10/10

Exceptional

01 Aug 2024

Cynthia

Always have a great stay

Partner

10/10

Exceptional

22 Jul 2024

Kevin

Room was very clean and hotel has excellent customer service

Leisure Pet

6/10

Pleasant

21 Jul 2024

Vanessa

Staff was friendly and room was clean. Only downfall was having an individual knock on our door at 3am more than once. Was not able to rest comfortably after that.

Leisure Partner

8/10

Excellent

16 Jul 2024

Ciara

Place was super great amazing especially for price!!!. But the construction started loud early in the morning &woke us up! Very frustrating not the motels fault but wish they would have put us in the other side of the building

2/10

Poor

15 Jul 2024

Aime

The place was super dirty! As soon as we walked into our room it smelled bad, like Clorox mixed with dirty water. When we checked our sheets there were black stains on them, like cigarette burns. We told the front desk, they went to go check and nothing else was done. We did not stay there at all, we immediately left and looked for somewhere else to stay, we still got charged for 2 nights stay.

Leisure Family_with_children

10/10

Exceptional

13 Jul 2024

TOMMIE

Great stay!

The young lady working the front desk is a dream. What a beautiful and wonderful person. The stay was good. As I expected. For the price it is way better than other places I've stayed in San Antonio, Tx. for considerably more $. I know good maintenance is virtually impossible to find. The tub plumbing fixtures could use some help.

Business Self

10/10

Exceptional

16 Jun 2024

Cynthia

Always a pleasure to stay here good customer service

Partner

10/10

Exceptional

26 May 2024

Cynthia

Always well taken care of by Kevin the desk person great customer service

Partner

2/10

Poor

25 May 2024

Patrick

This place really unclean and no place for the dog to use the bathroom

Business_and_leisure Pet

10/10

Exceptional

24 May 2024

Mariana

Staff was nice and very accommodating! Originally they gave us a room on second floor and I asked if they had something first floor and they were able to move us!! Overall the place looks dusty but they have a sign that they’re remodeling!! The only thing on our room is that there are flies, several flies in the room which is kind of weird… bed is pretty comfy though!

Leisure Pet

10/10

Exceptional

21 May 2024

Heriberto

Excelente servicio lo recomiendo

Business_and_leisure Partner

6/10

Pleasant

12 May 2024

Mikelene

The toilet top was cracked as well the top for the toilet wasn’t even the right one so it didn’t even fit right.. The sink had holes in it. No coffee in the room. The pool area, the chairs were broken. The pool was dirty. The guy I spoke with when arriving,was very nice. 😊 I do believe this place needs improvements. I do see why it’s so cheap unless it’s just a Texas thing. ??

Leisure Family

10/10

Exceptional

06 May 2024

Megan Elaine

easy squeezy lemon peezy

my stay was amazing, check in was easy & check out was easier! the manager is always super sweet & helpful!

Partner

10/10

Exceptional

05 May 2024

Cynthia

My stay here is always great no complaints. Kevin the young man at the desk is a very pleasant friendly desk employee always ready to help and great customer service.

Partner

4/10

Poor

26 Apr 2024

Verified traveler

soooo ive stayed here a lot & while ive never had any problems with the staff, our window was cracked & there was blood on the side of the bathtub that looks like there was zero attempt to even clean it.
& the bathroom light didnt work, but that i can live with & still rest easy.
the bloody bathtub...not so much.
i hope they do better in the future

Partner

4/10

Poor

18 Apr 2024

Verified traveler

Motel was very sketchy. I've stayed in Motel 6 before and it was never as creepy as this one was. Just gave a wrong vibe. I had a reservation and when i got there, the room still waant trady. Still had to wait another 20 to 30 minutes and honestly, i should have cancelled right then and there.

8/10

Excellent

15 Apr 2024

Paula

good

Business_and_leisure Self