Extended Stay America - San Antonio - Colonnade

8/10

Excellent

21 Jul 2026

Esther

The room design was great. The property could be better maintained, but it was a very good value for the extended time we had to be in a hotel. Best part was they accepted cats- not many places do. We would stay again if we needed to

Pet

6/10

Pleasant

19 Jul 2026

david

It was ok not the best. The beds were uncomfortable and they asked for a 100 dollar deposit even though it doesn't say it anywhere ok the website or on here. I would not be glings back to this hotel for sure

Partner

8/10

Excellent

11 Jul 2026

Jacqueline

Está en muy buena ubicación la recamara estaba muy limpia pero el personal de la resepcion no fue muy am amable

Family

10/10

Exceptional

24 Jun 2026

keith

Clean room. everything worked. Friendly staff.

Self

10/10

Exceptional

07 Jun 2026

Francisco

The room was so cleaned.

Partner

2/10

Poor

29 May 2026

Juan

One of the worst places to stay. Checked into a dirty room that was not cleaned. Disgusting items tapes to the bottom of the night stand, dirty cups under the bed and the staff was unapologetic and complacent. Immediately checked out and had to argue for 2 hours to get a refund.

Friends_and_family Family

2/10

Poor

27 May 2026

Francisco

Kitchen was not equipped at all, smell so ugly, bathtub was clogged, cockroaches, bed was dirty too. And was charged the $100 deposit and not refunded. Nasty place to stay over all. Too bad it’s in a great location just nasty place .

Partner

4/10

Poor

22 May 2026

Rachel

The rooms are nothing like pictures. Elevator and hallway dirty. The room elevator and hallway smells old. The only thing that was soft was the pillows. I stayed there because it was close to my testing site. I couldn’t study be loud noises and doors slamming. I will do better research.

Self

2/10

Poor

19 Apr 2026

Miguel

Affordable but not worth it. Does not include breakfast because they don’t have any other than breakfast bars. Room smelled like pee, since we entered you can smell the cooking from other rooms. Water pressure from the shower was low. Swimming pool green and dirty. Room was just picked not wiped cleaned. Dog hair on furniture as well. Just not worth it!

Family_with_children

4/10

Poor

18 Apr 2026

Alma

Its was ok.

4/10

Poor

05 Apr 2026

Jordan

When I arrived, the lady at the front desk was nice but was on FaceTime the entire time. I tried my best to stay the night but eventually left to stay somewhere else. The curtains were damaged, the sink was not entirely clean & when I got in the shower the faucet pulled out of the wall and their was still hair on the walls from the previous person. I did not mind the smell but I decided to leave once I realized I was showering in a bathroom that had not been cleaned. Once again the lady at the front was nice and helpful when I asked for a refund. This hotel would have been okay if it was cleaner.

Self

6/10

Pleasant

01 Apr 2026

Lynda

Okay for price.

4/10

Poor

26 Mar 2026

Kathleen Marie

Had a bad smell throughout the whole hotel. Definitely very budget and the breakfast is some granola bars.

10/10

Exceptional

24 Mar 2026

Lucero

Great place

10/10

Exceptional

22 Mar 2026

Katarina

We loved the room -very big and comfortable

Partner

6/10

Pleasant

22 Mar 2026

Andrew

The room was clean, the “breakfast” was just granola bars, oat meal, coffee, and muffins so nothing actually satisfying. Also, on arrival we already PAID but they made us put a $100 deposit down, never got a receipt for it but they mentioned we should get it 2-5 days later… weird. The room also had a kitchen however the microwave didn’t work. It was also advertised they had vending machines, but they don’t. I tried to get some water from the front desk as they had a mini fridge of drinks for sale, but they were out of water…. You obviously pay for what you get. Not awful, but not great. Definitely the place if you like to be out of the hotel room.

Partner

2/10

Poor

22 Mar 2026

Adriana

I didn't have pets but the area stores were close to what we were looking for

Family_with_children

6/10

Pleasant

19 Mar 2026

krystal

The only complaint is we had no room service the whole 6 days we were there

Family_with_children

2/10

Poor

16 Mar 2026

Anthony

Refused to give an extra pillow so I had to roll up towels so I can sleep.
Breakfast is horrible, telephone didn’t work, exhaust fan in the bathroom was so loud you couldn’t turn it on, front desk staff was rude and the place smelled.

2/10

Poor

15 Mar 2026

Omar

Room had a horrible smell, no blow dryer in room, curtain didn't close all the way, had to use clips to keep it closed, pull out couch was not clean, woke up to screaming from level above us, hallways smelled like smoke. Pictures online need to be updated because they are deceiving.

Family_with_children

10/10

Exceptional

10 Mar 2026

Madeline

When my husband and i checked in , everyone was so sweet so nice and VERY helpful . The place was absolutely beautiful, cozy comfy and just all around nice . 10/10 would totally stay there again . It’s an amazing place to stay and to spend time with your family

Partner

10/10

Exceptional

08 Mar 2026

Aime

Good

Partner

2/10

Poor

01 Mar 2026

Serge

Microwave was not working, broken furniture and breakfast as not advertised. Don’t stay there.

The person at the front desk was nice and kind.

10/10

Exceptional

26 Feb 2026

Vanessa

Clean

Partner

10/10

Exceptional

26 Feb 2026

Vanessa

Staff were friendly, room was clean.

Partner

2/10

Poor

22 Feb 2026

Kamel

I got there because of my travel at 1:00 a.m. and the guy at the front desk was extremely rude and pretty much told me that he will not be able to check me in. I had to be very diplomatic with him until for some odd reason he found a way to do it. It was also not courteous, not respectful and doesn't seem to want to be there. If you don't like your job find another job.

The room was decent but pretty outdated

Self

6/10

Pleasant

20 Feb 2026

Sandra

The place is very nice staff was friendly. The only problem was the smell in the room and hallways very strange smell. They do need vending machines pictures showing they have some but they don’t.

Family_with_children

10/10

Exceptional

15 Feb 2026

Jarah

Everything was great all around thank you for a nice staycation

Self

10/10

Exceptional

15 Feb 2026

Vanessa

Hallways smelled a bit old, had cigarette smell but the room was great. The room was clean, I noticed there was a new AC system. I enjoyed my stay.

Leisure Partner

10/10

Exceptional

29 Jan 2026

Cassandra

The hotel could use updating, but it was a good clean hotel. Staff were great and the bed was comfortable.

Leisure Partner

4/10

Poor

21 Jan 2026

Olga

Not friendly staff… asked for pillows/covers for sofá bed and the told me they didn’t have extras??? During winter time. Breakfast was disappointing.

10/10

Exceptional

06 Jan 2026

Mario

Great service

Business Family

4/10

Poor

28 Dec 2025

Adriana

Smell, front desk, very noisy from upstairs room

Leisure Family

8/10

Excellent

27 Dec 2025

Mitchell

Great price and comfortable bed. Personally, it was close to where my daughter lives and that was incredibly helpful.

4/10

Poor

27 Dec 2025

Marla

Staff at the front desk was not giving any information about WiFi password or breakfast un less you ask I didn’t feel welcome

Leisure Partner

2/10

Poor

20 Dec 2025

Gabriella

Room smelled of cigarettes and marijuana, entrances smelled of marijuana, staff was rude and inconsiderate, staff refused to provide 1 extra blanket for a room with 4 people where a child did not have a blanket to sleep with. Bathroom faucet was dripping the entire stay. No trash can in the bathroom. Key card stopped working, had to walk around entire building to get back in. Charged per pet instead of overall pet fee, pretty ridiculous as the number of pets doesn't change the service or room provided. Overall terrible experience, would not recommend staying there.

Friends_and_family Family

2/10

Poor

15 Nov 2025

Bettina

When you walk in it looks modern Front desk staff was polite. But I wish I had known of a deposit fee of $100 for incidentals. Walking to the room I felt like it was the Bates motel the hallway looked like a scene in a scary movie. The room smelled like dirty laundry, furniture looked like it came from a thrift store. the trim on the counter in the kitchen was peeling off by three feet so you couldn’t even walk by it without it touching you. There were scratches at the bottom of the wall corners and the carpet was heavily stained in multiple areas. The bathroom door and trim had been scratched and peeling like someone was scratching to their way out. Scary!!! The door wouldn’t close all the way until me and my daughter put all our weight on it. The phone in the room didn’t work so I had to call the hotel directly from my cell phone and their answering service wasn’t helpful or able to just transfer me to the front desk. There was a rattling noise all night coming from the sink drain or pipes. The bed was so hard that it creaked everywhere. The sofa bed my daughter slept on had a mattress that looked like a blanket not even 2 inches. I will not stay there ever again.

Business Family_with_children

6/10

Pleasant

09 Nov 2025

Ajit

Its under renovation so there was a lot of dust around the property. The smell of chemicals used in construction - paint etc - was very strong. Lighting in the room was very dull. Location is great and parking was easy.

Business_and_leisure

2/10

Poor

05 Nov 2025

Garret

Cockroaches in bedroom was not issued a refund

Leisure Self

2/10

Poor

27 Oct 2025

Allycia

This property was under renovations which I was mindful of, especially as they had signage at the front desk when checking in. However, there was a layer of dust (presumably from the recarpeting of the halls and no seal under the door to prevent it from blowing in) that layered the entire floor and the top of the dresser. I was there less than 24 hours so I just kind of sucked it up and dealt w/it while I was in town for an event and ... you get what you pay for but I always expect the room to at least be free of dust and dirt when checking in. Also it mentions breakfast is include but it's just a grab and go breakfast which is fine, but also should be clearly indicated.

Business_and_leisure Self

2/10

Poor

26 Oct 2025

Antonio

Bathroom vent, tv remote, tub drain all broken.

Business_and_leisure Partner

6/10

Pleasant

26 Oct 2025

Noe

The room was very outdated and there were huge stains on the carpet. Some lamps did not have lightbulbs so there was limited light. Breakfast was just muffins and coffee.

Leisure Partner

2/10

Poor

26 Oct 2025

Lizette

We had no idea the hotel was under construction all the third floor where we stayed had no carpet no floor. It was all concrete with dust. Walls were all white and freshly painted. rooms were dirty with dust and a huge opening under the door. room was hot. Restrooms had cockroaches all over the sink and the Shower and tub kitchen had cockroaches in the counter. And sink area. There was splashed dead cockroaches in between the blankets. The beds were not sturdy enough and part of the bed fell off to the floor. I told the person at the front desk that we had to leave early way ahead of check in time due to waking up with a cockroach on my arm, response was we will let management know. I even showed them videos of the cockroaches and of how the floor was dirty with dust and the pictures of the cockroaches that were dead and splashed in between the blankets.

Friends_and_family Family

8/10

Excellent

19 Oct 2025

Patricia

Cheap price, nice location, clean enough

You get what you pay for. I paid $70 a night and expected much worse. I'd had bad experiences at extended-stay hotels before, so I expected the worst. The hotel was undergoing renovations, so it was a mess. The room was clean except for the floor, which was sticky. The bathroom was clean. For the price, it was fine. Parking seemed very secure, and the location is pretty good. It's surrounded by other hotels and on a dead-end street. It has a slightly strong incense smell. I would stay there again if I were on a budget and just needed a bed to rest. I'm happy with substandard amenities and furnishings, as long as the place is clean enough.

Self

10/10

Exceptional

15 Oct 2025

Valeria

The room they gave me had mold and wouldn’t change the room the girl that was in the service desk was rude. The towels from the resteoom seemed used they had dirt stains. I ended up leaving because of all the issues i was having I tried contacting the manager but had bo luch the person in the phone just kept repeating the word \"oh\" over and over again and then said the manager will reach out to me and nothing. I called back again but it seemed like my number was blocked because the call would not even go tru anymore.

Business Family

4/10

Poor

14 Oct 2025

Melissa

Have been staying here couple of times. This last time was horrible. Both room was all dusty. Hotel was getting remodeled but atleast clean the rooms before making a customer go inside them. Floor was not swept, full of hairs . Room smelled like if someone was smoking inside them which i got non smoking rooms. I had to go get my own airfresheners. I went to front desk and asked for a broom. Never once asked me what it was for.

Friends_and_family Family

2/10

Poor

12 Oct 2025

Damian

Dirty rooms. Breakfast was to go. Air conditioner problems

Leisure Family_with_children

10/10

Exceptional

05 Oct 2025

david

A diamond in Amarillo

Check in was amazing!! Fast, convenient and professional. The room was clean and well appointed with two small rooms instead of one. The shower was clean and the towels were better than average quality. The bed feels comfortable and the room seems quiet for being so close to the highway.

Self

6/10

Pleasant

01 Oct 2025

Fabian

Restroom was dirty sink was clogged tv didn’t work!!

Friends_and_family Family

10/10

Exceptional

06 Sep 2025

Louis

The room I had, was very spacious. Very comfortable stay

Leisure Self

6/10

Pleasant

12 Aug 2025

Verified traveler

Did what it needed too

Charge a 100 dollar deposit upon check in, refundable if no damages. Pool is very small compared to most hotels. Gym has 2 machines an elliptical and a treadmill. No coffee or tea in common areas. Did not even attempt to try the free grab and go breakfast to avoid disappointment. The room served its purpose but can use some remodeling and upgrades.

Friends_and_family Family

2/10

Poor

10 Aug 2025

Anibal

My room wasn't available and they couldn't acomodate me or refund my money!.

4/10

Poor

03 Aug 2025

Norma

Do not recommend

The smell was terrible thru the whole hotel carpet smelled had to wear socks or slippers thru out so we didn’t have have dirty feet . Air condition first day didn’t cool . Fridge didn’t cool , smelled we had to buy Arm and hammer for fridge. Microwave smelled like something was spoiled. Had to buy plugin so the room would smell decent . Overall glad we were out . Not worth the price at all !

Friends_and_family Family

10/10

Exceptional

31 Jul 2025

Michael

5 🌟🌟🌟🌟🌟

Very clean. Ive been to a few places in the past year and ive had issues. I explained that to the manager and i explained what i was looking for and needed. He did excellent and my family was comfortable for 5 days woth no issues AT ALL! THE STAF IS AMAZING! 5 STARS 🌟 🌟 🌟 🌟 🌟

Friends_and_family Family

10/10

Exceptional

27 Jul 2025

Rajagopal

Location close to highway

6/10

Pleasant

26 Jul 2025

Verified traveler

Pay attention next time

It was great except when we checked out the worker gave us our accidental deposit back in cash and then called us an 1 hour later asking if we checked out and told us we needed to come back to the hotel because she gave us someone else’s deposit back and that ours would go on her card I told her we were already an hour away heading home and she still insisted we come back I told her again we were an hour out from there she said we will just not put it on ur card then I said ok great and we hung up she then called back 30 mins later telling me that she was taking the deposit of the card so it would not be added back to us since we got it in cash I said again that’s fine thank you and she said I’m getting yelled out by my manager for this.. sorry girl not my mess up other then that it was an ok stay for the night

Friends_and_family Family

6/10

Pleasant

20 Jul 2025

Mari

It was a good stay; however the stench in the halls are horrible. Room smelled a little like mildew. Staff was great!

Leisure Family

6/10

Pleasant

19 Jul 2025

Christiana

Ok stay

Stay was ok and great for cost . You have to ask for pots and pans utensils and so forth but it is available. Breakfast was a joke either an orange that was rotten or a muffin .

Friends_and_family Family

4/10

Poor

19 Jul 2025

Raycel

Old need to be remodel. Kitchen had cockroaches

Friends_and_family Family

6/10

Pleasant

09 Jul 2025

Christi

I didn't chose the property due to cost, it was chosen due to location, however, it was comparatively inexpensive and you get what you get when you don't spend the extra.

Likes: Staff was friendly, convenient location, clean, bed was comfortable, spacious enough for 2 people, working TV, quiet during the night. There was a small gym and a community laundry available.

Dislikes: Kitchen was bare (not as advertised - even on the billboards in the hotel - I had to go to the front desk to ask for a fork), cheap towels, cheap and minimal toiletries (strange, cheap odor to the soap), no hair dryer (as advertised), unusable drawers (breaking). Breakfast was not breakfast, it was a minimal choice of snack food (granola bars, packaged muffin, oranges), with the exception of oatmeal that you have to eat out of a tiny coffee cup.

Business Family

4/10

Poor

09 Jul 2025

Verified traveler

Room was dirty, AC unit and bathroom ceiling had mold, building smelled musty, poorly maintained

Friends_and_family Family

2/10

Poor

08 Jul 2025

Alexis

My stay was for two nights . And I did not like our stay at all I forgot to pack my slippers and the carpet felt so sticky like they don’t shampoo them .i had to wear my socks. The cabinets in the kitchen were full of grease it was sticky I didn’t even put our snacks in there. The fridge was cool but when I was checking out I took my soda bottles and milk for my 1 year old both bottle and milk had a weird smell on them . The sheets where never changed I had to go to front desk and get the sheets myself .cause I could not sleep my body was itchy like when the sheets get dirty and are not changed out . My sons back hurt the next morning from the sofa mattress being beyond used . He could feel the metal stand on his back even after the sheets where on .

10/10

Exceptional

29 Jun 2025

CLAUDIA

Roo

10/10

Exceptional

24 Jun 2025

Shunna

NO ROACHES!!! Thank You

2/10

Poor

22 Jun 2025

Priscilla

The room smelles horrible. The counter had old food crumbs on it. The refrigerator smelled like there was something rotten in it. The shower didn't work. The manager said they would fix it the following morning but if we didn't want to wait they would give us a refund but we had to check out ( it was almost midnight and I tried looking for another hotel but it was too late) So we agreed to wait until morning for it to get fixed. When we came back to the room it wasn't fixed and they said \"oh there's nothing we can do, maintenance wasn't here today\" again we were offered a refund but it was 10 at night and there were no other hotels that had a big enough room available to accommodate my family. We paid about $300 for 2 nights and the room and the whole hotel was not worth it. Oh and we asked for a different room and they said the other rooms they had available had the same shower issue. Don't waste your money and don't stay there especially if you have kids.

Leisure Family_with_children

2/10

Poor

15 Jun 2025

Ashley

A HUNDRED DOLLARS!!

I thought everything was going great until she said it's a HUNDRED DOLLAR deposit. But besides that the room was spacious. The kitchen had a bar which was nice. It accomisated our family of 5 nicely.

Friends_and_family Family

2/10

Poor

14 Jun 2025

Gilberto

Didn't let me stay in the hotel... had to rent another one

10/10

Exceptional

13 Jun 2025

Julissa

It was great! Plenty of room and very nice staff.

4/10

Poor

13 Jun 2025

Kathryn

All of the staff was rude, room did not look like picture. Breakfast was laughable basket of fruit, and prepackaged muffins

Friends_and_family Family

6/10

Pleasant

12 Jun 2025

gabe

Just plain

Leisure Friends

10/10

Exceptional

04 Jun 2025

Lydia

Wonderful price

8/10

Excellent

29 May 2025

Stephanie

Very nice and comfortable room. Location good. Nice gym.

Friends_and_family Family

4/10

Poor

26 May 2025

elisha

Omg

No one cleaned the room , no towels were offered the vending machines barely worked and it had roaches in the bathroom

Friends_and_family Family

2/10

Poor

22 May 2025

Jeanette

Horrible
Front desk rude no help
Loud music at night
Rooms smelled

Business Family

2/10

Poor

22 May 2025

Jeanette

Rude at front desk
Loud music
Room smelled

Business Family

6/10

Pleasant

18 May 2025

Gilbert

There was no ice machine on the property. The bed squeaks. The tv was outdated. I wasn’t allowed to leave a half cash half card deposit

Leisure Partner

8/10

Excellent

18 May 2025

Anthony

It was nice

Leisure Family

2/10

Poor

10 May 2025

Angel

Terrible stay

Room would not cool down, bed was uncomfortable and itchy, there was a dog in one of the rooms barking throughout the night and people talking loudly till about 3 am in the parking lot right outside the window. Would not recommend.

Self

10/10

Exceptional

02 May 2025

Gary

Everything at the hotel was good even the price of the stay

Leisure Self

10/10

Exceptional

02 May 2025

Jennifer

Enjoyed our stay

The beds were clean and comfortable. We were a family of five and the room was large and roomy. We used the sofa pullout bed. The breakfast choices were few but good selection.

8/10

Excellent

30 Apr 2025

Carmina

The room floors aren’t very clean, they are carpeted and you could see old stains.

Leisure

10/10

Exceptional

28 Apr 2025

Shunna

NC

10/10

Exceptional

27 Apr 2025

Andrea

Excellent customer service and super clean

Leisure Partner

8/10

Excellent

27 Apr 2025

Samyak

We stayed for 2 nights.
The room was clean, and had good space. The kitchen appliances were tooo old but they were functioning fine.

The complimentary breakfast is just Coffee, nutrition bar and some oranges.

Leisure Family_with_children

10/10

Exceptional

27 Apr 2025

Shunna

It's quiet, the staff are very respectful and dealt with
me very

10/10

Exceptional

22 Apr 2025

Phillip

It was a nice day with good space. I really enjoyed it.

Leisure Partner

10/10

Exceptional

20 Apr 2025

Rogelio

Staff was very accommodating, we enjoyed our stay.

Family

2/10

Poor

16 Apr 2025

Jordan

Rude/Unethical Hotel Staff

The staff was extremely rude. We requested a late check out and they told us it would not be a problem. They they charged us a late check out fee without mentioning anything about a late check out fee. I’ve called the hotel and they claim they cannot do anything and were once again rude to me. They even hung up on me. Avoid this hotel.

Business

6/10

Pleasant

08 Apr 2025

Andrew

The young lady at the counter was super friendly and helpful. The door to the room wouldn’t open so had to get the key reprogrammed a couple of times and still didn’t work so she gave me another room. Probably just a low battery in the door. Lobby floor was really dirty. Room was spacious. Maybe could use upgraded some. Room was expensive because of the final four I imagine. It was $238 for two queen beds. Definitely not worth that much. Maybe half that much in my opinion.

Leisure Family

4/10

Poor

06 Apr 2025

MICHAEL

Half the lamps in the room didn't work. For some reason there were bits of dig food on the floor and in the restroom.... our shower was completely shot and legit had to have a maintenance dude come replace the faucet and he left the broken parts in the restroom. (Better not be at fault for that btw will update) all in all its a disappointing stay

6/10

Pleasant

05 Apr 2025

Sara

Older facility with poor upkeep

I needed a room close to the medical center because my granddaughter is in ICU. The Final Four is in town this weekend, so most rooms were sold out or asking a ridiculous price for 1-2 nights. This place came up next to a place I stayed at the previous weekend that was decent and the price seemed fair, so I thought it would be comparable. WRONG. The \"lobby\"was hidden on the side of the building and was a tiny room where no staff was at the desk. I rang the bell, and was told \"coming\" and someone finally showed up. She hardly said anything the entire time she checked me in. I had requested an upper floor but got the 1st floor. I went to the room and was welcomed by a powerful musty odor and 1970s brown and orange matted carpet. The toilet was the only part of the room that has been updated in the last 40 years. The shower water pressure was decent. I checked out early and won't consider a revisit. My sister booked 4 nights for the same cause, and is considering loosing her money to see if any other hotel in the town is available. She spent $1073 for a 4 night stay. Save your money unless you're desperate like we were.

Friends_and_family Family

10/10

Exceptional

31 Mar 2025

rodolfo

All good

4/10

Poor

24 Mar 2025

Vanessa

The system was down after we checked in and it impacted our visit and up to 3 other guests for over 6 hours. Our room had crumbs and soda markings from the previous people on the table as if someone finished their lunch. There was mold inside of one of the kitchen cupboards. The drawer had dead insects in it as if it’s never wiped down. It took hours for them to change our room. I came from out of state with kids, drove 8 hours that day and didn’t have much of an option but to stay. I would preferred to have been refunded and moved to another location. I will never return. The only positive thing I can say is the staff handled this very well, considering the lobby was full of upset clients, they were kind and professional. They did their best and kept on the situation. If the staff can update their cleaning routines, shift supervision and proper maintenance, there is potential here.

Leisure Family

2/10

Poor

23 Mar 2025

Nina

I would say housekeeping was very nice and polite. Great customer service rooms were clean. The only thing I didn't like was the hidden feeds for pets to stay in the room with you. It's not pet friendly without a fee of $50 plus tax per night

Leisure Partner

2/10

Poor

19 Mar 2025

Amie

No wifi to check you in

Smells of cigarettes for front door

Lady drugged out in front entrance sprawled on couch

Questionable people all around the outside of the building

Leisure Family

2/10

Poor

17 Mar 2025

Genevie

Everyone and everything was terrible never again

Leisure Family

2/10

Poor

17 Mar 2025

Armando

Horrible experience. Unfortunately, I had booked this property beforehand. I walked into the lobby and immediately regretted booking there. Despite the horrible musky smell.. There was a customer yelling at the employees about his AC not working properly, he also said that room was full of mold. Employees looked confused, as if they didn’t understand him. It wasn’t long before I walked out. I requested a refund and have still not heard back from the hotel. BOOK ELSEWHERE!

4/10

Poor

16 Mar 2025

Kathleen

My card didn't work twice at check in. And be warned there's no restroom in the lobby. So if you have to use it, you have to go on your room. It's also very very noisy. First floor can hear lots of movement from above.

Leisure Family_with_children

2/10

Poor

08 Mar 2025

Adriana

For an extended / price was a little too high

The hotel did not have hair condioner. For an extended stay, price was a little to high for what I received

4/10

Poor

21 Feb 2025

Allana

I booked the extended-stay for the full kitchen with the oven in the refrigerator, but they refuse to give me dishes or pots and pans because I wasn’t staying at least five days the breakfast that the state is free complementary breakfast is a muffin, a granola bar, coffee, or tea they wouldn’t give me plastic utensils, stating they didn’t have any but they had spoons out for breakfast. She gave me two paper plates for three days day. I had to go to the store and buy everything to cook.