Name: Wyndham Garden San Antonio Airport
Address: 8818 Jones Maltsberger, San Antonio, 78216, US

8/10

Excellent

03 Aug 2026

Cain

I think its haunted

8/10

Excellent

03 Aug 2026

Omar

Only 2 issues. Sink faucet was installed incorrectly. You could not run your hands under the water to clean your hands or other. Had to use a cup. Also, shower, zero water pressure. So if you are used to water helping you shower, this is not the place. Room was good size, great a/c good location. Free breakfast.

6/10

Pleasant

02 Aug 2026

Margaret

Issue with the AC in the room. You are not able to control the temperature even though their is a thermostat in the room. It was hot in the room at night. The pool is well maintain and the patio area but no one is checking to put clean towers. The breakfast area is not constantly checking to put more food out before the time. They have an updated pancake mixer and of the 4 days I was there every day was an issue. Standing around and no one comes out to check on the food or if you need something. They are more concern with removing the food then serving the people.

10/10

Exceptional

01 Aug 2026

Michelle

Wonderful stay & very convenient to the airport!

8/10

Excellent

01 Aug 2026

Mawusi

Breakfast need more options

10/10

Exceptional

30 Jul 2026

david

Great breakfast

10/10

Exceptional

29 Jul 2026

Wendy

great hotel

6/10

Pleasant

28 Jul 2026

Phyllis

Close to the airport, no bar as indicated on the description of the hotel no restaurant.

10/10

Exceptional

27 Jul 2026

Miranda

Great stay

8/10

Excellent

27 Jul 2026

Beatriz

They maybe short staff but the bathroom in lobby was not cleaned from whomever had #2 around the tiolet.

4/10

Poor

27 Jul 2026

Diana

Need improvement

6/10

Pleasant

27 Jul 2026

Diana

This hotel is ok to stay but it does need maintenance and a renovation facility is old beds are ok but the restrooms need a little more cleaning it does smell drugs in the hallways staff was great 👍

10/10

Exceptional

27 Jul 2026

Rosa

Clean room
Good staff
Good breakfast

8/10

Excellent

27 Jul 2026

Brandi

Great location, 5 minutes from airport. Breakfast was really good. The fountain drink machine was down which would've been nice to use. Hallway did have a smell of dog. Overall staff was friendly and enjoyed our stay. Not sure if I would choose this location again

2/10

Poor

26 Jul 2026

Don

Floors were dirty. The dining area was very dirty. Didn’t have plates for food. There wasn’t fresh coffee. Several food items were out. Your halls were dirty. Left a very bad impression.

10/10

Exceptional

26 Jul 2026

Lina

Will be booking again! Such a nice place to stay. Superrrrr clean. Love that! Staff was so nice and welcoming.

6/10

Pleasant

26 Jul 2026

Elizabeth

Breakfast was horrible. They ran out of coffee, yogurt , milk, food and silverware on a Saturday at 8 am. The pancake machine was out of order. No one was around to replenish food or clean.

10/10

Exceptional

26 Jul 2026

Frederick

Over all just a great place

4/10

Poor

25 Jul 2026

Harminder

Every day room service

2/10

Poor

25 Jul 2026

Sandra

I didn’t like anything about this hotel! In fact I wasn’t able to stay the night as planned. I reserved a suite with 2 queen beds and a pull out bed. When I checked in and received my key cards they were not activated so I had to go down and get them activated and received a terrible attitude from the receptionist. I finally get the key cards to open my room and when I walked in I only see one bed and a pull out bed. I go down again to speak to the receptionist to let her know this isn’t the room I reserved I was again met with her rudeness. I asked to speak to the manager but she was not available. She couldn’t give me another room because according to her they were sold out. So I asked to get some type of refund to try and get another room elsewhere a place where my family and I would fit and be comfortable but she said that wasn’t possible. She said I could get a rollaway bed up to the room. So I said okay that’s fine but when we went back up to the room I pull out the bed and it was not made and the sheets that were there were dampened and they smelled awful. The air conditioning was also not working. I asked the receptionist again if there was away to get a refund and told me again that it was not possible. I couldn’t stay there so we decided to go back home mind you we were 2 hours and half away from home. I won’t be reserving here again. The suit was filthy and hot and the sheets were smelly.

10/10

Exceptional

25 Jul 2026

Betty-Dale

Aaaa

Partner

10/10

Exceptional

24 Jul 2026

Scott

Easy check in...under 5 minutes. Clean rooms and clean overall facility. Easy access to my destination each day I was there.

8/10

Excellent

24 Jul 2026

Cindi

Comfortable beds, clean and hot breakfast

10/10

Exceptional

24 Jul 2026

Lynn

We had a crazy day and found this hotel on Expedia. Reserved online. Check in was super easy and lady was friendly. Room was clean and relaxing. 2 queen beds sofa and 2 tvs. Son used the fitness room and said it was nice and quiet. Shower took a minute to get the water adjusted and bathroom didn’t have a fan so a little humid. All in all a good nights rest and peaceful. Ask for extra towels , no problem at all. Check out was easy . So if you’re looking for a reasonable, clean and comfortable stay, this is it. Walmart was right down the road as anything else you might need. Will stay again.

10/10

Exceptional

24 Jul 2026

Lori

Great breakfast.

4/10

Poor

23 Jul 2026

Amy Elaine

Hotel is old & dirty. Pictures online are definitely false advertisement.

6/10

Pleasant

23 Jul 2026

Nicholas

Very odd smell on the top floor; I will not be staying again until issue is resolved; the shuttle service was useful to get the airport.

10/10

Exceptional

22 Jul 2026

Sigfredo

Excelente ubicación, servicio.limpieza muy buena

10/10

Exceptional

21 Jul 2026

Janet

Very convenient location! Only a couple of minutes to the airport.

Family_with_children

8/10

Excellent

20 Jul 2026

Pam

Clean rooms d easy check in.

Family_with_children

10/10

Exceptional

20 Jul 2026

Patricia

The parking lot with the one way in and out felt safe. The hotel and my room was fresh and clean especially the carpet

Partner

10/10

Exceptional

20 Jul 2026

Norma

Very nice experience

10/10

Exceptional

20 Jul 2026

Maria

Great location and service.

Friends_and_family Family

4/10

Poor

20 Jul 2026

Paul

Reception was unattended for check in. Entrance reception area was dark and uninviting.

Self

10/10

Exceptional

19 Jul 2026

Karen

The hotel is very clean and well kept. Only issue was the shower had the wate

2/10

Poor

19 Jul 2026

Stephanie

We paid for a king bedroom suite! It was not a bedroom. I would have used my points on one of my reward accounts for just a 2 queen hotel room. We specifically reserved and paid for a bedroom for privacy. We are traveling with teens. Asked to speak to a manager and was given a toll free number that told us it would take a week for a resolution. We waited 10 min in the lobby as well on a Saturday because only one person was working and stepped away. She said all the bedroom suites were booked.

10/10

Exceptional

19 Jul 2026

Kenneth

Great stay for the price

Family_with_children

10/10

Exceptional

19 Jul 2026

Rebeca

Nice

10/10

Exceptional

17 Jul 2026

Rodney

Breakfast could be better

Partner

10/10

Exceptional

17 Jul 2026

maria

Great

10/10

Exceptional

17 Jul 2026

Hirania

Beautiful well kept place, staff kinda grouchy especially big Hispanic lady at breakfast with unkept messy frizzy hair with no hospitality. African American receptionist with big thick black glasses also wasn’t very welcoming.

Partner

10/10

Exceptional

16 Jul 2026

Bobby

Staff very kind. Was able to leave my vehicle there while I was out of town, shuttle was prompt.

Partner

10/10

Exceptional

16 Jul 2026

Leslie

Overall good stay! Our room was upgraded due to not having any other rooms available for us with our booking. Very friendly staff and the room was clean.

Family_with_children

10/10

Exceptional

15 Jul 2026

Fernando

Amazing service great staff

2/10

Poor

15 Jul 2026

Martin

I along with others got our vehicles broken into on property, and the staff and managers were instructed by corporate to not help us in any way. They were told that compensation was not allowed and when I was given an email to speak with someone higher up that could possibly help. That person never reached out or gave any effort in trying to make the situation better or to try and earn our business back or offer any sympathy or apologies at all.

Family_with_children

8/10

Excellent

15 Jul 2026

quincy

Very quiet hotel.

Friends

10/10

Exceptional

14 Jul 2026

Rosa

Love it

Family_with_children

10/10

Exceptional

14 Jul 2026

Michael

Quick and easy access to the airport which is a huge plus with the early flight I had. Easy check in even as late as I got in as well as a simple easy check out with how early I had to leave. Would stay again as the location is a comfortable spot for flying.

Self

4/10

Poor

14 Jul 2026

Andrew

First thing to go to our room on third floor were 2 large black garbage bags directly in front of the elevator doors as we walked off and can see a visible trail of slime where the bags were just dragged and dropped. Looking to the right of that the ice machine with visible white build up flowing down the side of the machine. As we entered our room and I tried to shower, the shower rod that holds the handle in place broke off as I tried to adjust the position, because I needed it to be raised to get underneath. We stayed a week and as the days progressed the amenities seemed to continue breaking. The pancake maker broke after maybe 2-3 days in and never fixed, the soda machine broke by day 4 and was still broken when we left and the guest laundry room, shut down without notice, days of us arriving.

Family_with_children

4/10

Poor

13 Jul 2026

Jessica

We had so many issues with his property. We were told they were recently bought out. It used to be a Durry Inn and is now a Wyndham. I feel like they were very understaffed. Three different times that we went to the pool. We had to call to get pool towels ,another time no one ever came so I had to go up to get our own towels, which was very inconvenient being that it was cold. And we were wet. The staff was very friendly and apologized, so that helped some. The next day we were gone all day doing some shopping, ect. ,hoping to come back to a fresh clean room, but no one had ever cleaned it or restocked it. So called the front desk to request fresh towels at least, once again the lady apologized and said she would have some sent up no one ever came. It was so frustrating. I waited for a couple of hours then I had to go down to the front desk myself and grab fresh towels for the family.Also my daughter was looking forward to having waffles for breakfast because we were told they serve them but the very day we got there they said their machine was broken. Then one morning while getting breakfast our biscuit was frozen and we want to at least try to warm it up in the microwave, but the microwave was also broken. It was so frustrating being that we were trying to have a little girls getaway and relax, and it turned in to more of a headache.

Family_with_children

8/10

Excellent

13 Jul 2026

epifanio

Staff was friendly and attentive.
The sink in bathroom was ok, the only thing is the faucet is short and reall on the edge of the sink where it’s very uncomfortable washing your hands. The breakfast was ok only draw back that there was no fruit. Like bananas or apples

Family

2/10

Poor

13 Jul 2026

Obumneke

The whole property looked neglected and poorly kept. From the parking lot to the lobby, hallways and elevator were dirty. The room was a disappointment. Beddings and the cart had rips and tears. The room smelled awkward. The finishes werent cleaned. I still had toothpaste splatter on the sink faucet from the previous guest. The fact that wifi is marketed but then you have to subscribe to the hotels rewards nonesense to use it misleading. Would not recommend and would not stay again.

Self

10/10

Exceptional

12 Jul 2026

Robert

Staff was helpful loved the hotel only issue was that they didnt have any extra towels and wash cloths available.

Partner

6/10

Pleasant

12 Jul 2026

Alice

The room was clean. The staff was helpful. Breakfast was mediocre. There's currently an Applebee's restaurant just across the street, which is a great bonus. If you need to be close to the airport and a quiet place to sleep, it's a good option.

Partner

2/10

Poor

12 Jul 2026

LAURA

0 Stars. Our 4-night stay was terrible. Room 505 had ants in the bed sheets, on the night stand, on the toilet and along the shower walls, a clogged tub, missing toiletries, and a dirty sock left by a previous guest. We moved to Room 425, which had mold, a slow-draining sink, missing toiletries, and more ants. The lobby and breakfast area had no A/C, pool towels were never available, laundry was out of order, and the front desk said the A/C has been broken since November in all the common areas. I was promised points and a manager's call, but never heard from anyone.

Do yourself a favor and take your family elsewhere.

6/10

Pleasant

10 Jul 2026

Bruno

Didn’t have a happy hour, breakfast was bland

Partner

4/10

Poor

10 Jul 2026

Jorge

Not much, there was only one set of towels and we are a couple, called front desk and they never sent the needed towels.... no bottle water in the room

Family

6/10

Pleasant

10 Jul 2026

Frank

close to airport

Partner

10/10

Exceptional

10 Jul 2026

Julia

the room was very clean and well kept

Friends

8/10

Excellent

10 Jul 2026

MARIA ESTHER

.

Family_with_children

2/10

Poor

09 Jul 2026

Daniel

This property was very disappointing! We booked for two nights for a mini vacation. The rooms, especially the bathrooms, are dirty and not maintained! We actually asked for a different room after seeing the mildew & mold in the bathroom. Our second room was not much better; bathroom very dirty, corners and behind toilet not cleaned and the light fixtures and sprinkler all rusty. The drawers had been removed from the dresser, so just open shelving. It was very dusty and dirty! Breakfast was not great either. The pancake maker was broken and the fountain machine for soda was broken. Everything about this property is in need of updates and cleaning! I took pictures and will be sending them to the corporate office.

Partner

6/10

Pleasant

09 Jul 2026

miracle

Upon arrival, the front desk staff was quiet, yet courteous. I noticed that my sheets had something red on them, I pray it wasn't blood, but I digress. the bathroom had some hair on the walls and in the shower but I cleaned that up. I tried my best not to bother anyone but I truly wish I wouldn't have had any issues. while I was working out in the gym, one of the maids sprayed a loud chemical cleaning spray while I was already doing cardio; that spoiled by mood about the hotel. I understand they have a job to do but sometimes it should be common sense not to spray something that loud near someone who is working out taking more breaths. I could literally taste the spray, it was quite loud. I chose to just walk out and not mention it because I give people the benefit of a doubt. While in the lobby I asked an employee about the wifi and they had no idea how it worked. safe to say that my stay was not horrible but it wasn't all that great so I won't be back.

Partner

4/10

Poor

08 Jul 2026

Patricia

The girls at the front desk were really nice, and that’s about it as far as the positives go.
This property is badly in need of renovation. The bathroom fixtures were old and corroded. The tile and carpets were also old. The sheets were very scratchy. I sat in a chair in the lobby and it had what I assume was dog urine stains on it. The Market Store had about three candy bars and maybe four Cokes. Such a shame for a well-placed property to be so poorly maintained.

Self

10/10

Exceptional

08 Jul 2026

Ashley

Great

Family_with_children

6/10

Pleasant

07 Jul 2026

Willie

Overall property good

6/10

Pleasant

06 Jul 2026

Samuel

The associate who checked me in was not very knowledgeable about the process, and was easily confused, and also told me the wrong checkout time. The sink in my bathroom was very slow to drain. The body soap dispenser in my shower was almost empty. The air-conditioning in the lobby was not working. The marketplace refrigerator was not stocked very well. The breakfast was not very good. My bed was very comfortable though, and my room was clean overall. The staff also did not answer my messages on the Expedia app.

Family

6/10

Pleasant

06 Jul 2026

Sofia

Staff was good but property needs urgent updating.
Very old and dingy bathrooms.

Family_with_children

10/10

Exceptional

05 Jul 2026

Angel

Great customer service!!

Family_with_children

10/10

Exceptional

05 Jul 2026

Katarina

The breakfast was really good -the rooms were very clean -2 nd time staying there and will b back soon

Partner

6/10

Pleasant

04 Jul 2026

Guy

Lobby and dinning had no air conditioning. Found a large roach in our bathroom.

Partner

6/10

Pleasant

03 Jul 2026

Monique

The staff was friendly but the laundry room was out of order for our week stay and the pool was down the whole time too , kinda sucked because we packed swim clothes so we could all relax in the evening in the pool but over all our stay was good and we felt like it was a good location close to everything . It was our first time in San Antonio we drove from California

Family_with_children

2/10

Poor

03 Jul 2026

Samantha

No hot water on the 1st night. Laundry was out of order. Lobby a/c not working. Leak in the room. Nobody came to fix the bedding or replace towels. No more kick back. Everything we loved about it was changed under the new company.

6/10

Pleasant

03 Jul 2026

Paul

The A/C system was not working in the lobby, breakfast room, or the hallways. The laundry room was out of order, and when we arrived the pool was closed. The pool opened the next day, but the other problems were not resolved by the time we left. Disappointing!

Partner

2/10

Poor

02 Jul 2026

Kayla

We had a genuinely alarming experience at this hotel. There was visible black mold throughout the property, on ceilings and walls in multiple areas throughout the hallways and we saw a few dead cockroaches in the hallways.

Our first room reeked of mold the second we opened the door, so we asked to be moved. The next room, right next door, had gnats swarming in and around the sink drain. That’s two rooms with issues before we were finally relocated a third time.

When I asked to speak with a manager, I was told she would not come out to meet with me. Instead, the front desk associate had to relay messages back and forth over the phone between us, the manager never addressed the issues in person.

For a hotel to have this level of neglect around mold and pest control, and then avoid direct accountability when confronted, is unacceptable. I would not recommend this property to anyone, especially given the potential health risks of mold exposure. On top of the first and second floor, not having any air-conditioning. The air-conditioning was broken the entire time of our stay in the lobby and throughout all of the hallways in the hotel great mixture for black mold to grow which again we did see, especially in the hallways ceiling and walls.

Partner

10/10

Exceptional

02 Jul 2026

Willie

Good experience

Partner

2/10

Poor

01 Jul 2026

James

My reservation was canceled by the hotel before we arrived and no room was available with the needed 2 beds when I called about an hour after check-in time to resolve the issue. The service from the hotel was terrible.

2/10

Poor

01 Jul 2026

Michael

The whole property was TERRIBLE!! First time ever staying in one of your hotels and it will be the last!! Right after checking into our room, first thing, we found a cockroach in the bathroom, each corner of the bathroom was filthy! No water in the room, the hotel was noisy, could barely get ANY sleep because we could hear everything through the walls AND the floor above us! The girl working the front desk was not helpful at all. When I asked her to speak to a manager, she said there was no manager on the premises!! We will not be back, with all the quality hotels in that area, THIS was NOT one of them!

Partner

6/10

Pleasant

01 Jul 2026

Henriette

No AC in the lobby and the gym. The laundry wasn’t working.

8/10

Excellent

30 Jun 2026

Bobbie

ACwas not working when we got there and they worked to fix it ASAP

Family_with_children

10/10

Exceptional

30 Jun 2026

Alvaro

Nice

Partner

10/10

Exceptional

29 Jun 2026

Tony

Nice, clean and comfortable. Will stay here again in the future if available.

Family_with_children

6/10

Pleasant

29 Jun 2026

Elaine

.

2/10

Poor

29 Jun 2026

Christopher

The air conditioning was broken on the first 2 floors. It was very uncomfortable, it effective the gym. The guest washer and bathrooms by the pool was out of order.

Family_with_children

4/10

Poor

28 Jun 2026

Lorena

The ac in the lobby isn’t working. Room ac wasn’t properly working as well.

Friends_and_family Family

6/10

Pleasant

27 Jun 2026

Nellie

The stay was overall okay. Not the best hotel we've stayed at. It was maintained just enough to make it seem presentable. The faucet in the bathroom sink was too close to the sink making it hard to wash our hands. The carpet was dirty. The AC was not throwing enough cold air. The walls in the bathroom had mold. Room did feel musty. Would not book here again for the price

Family_with_children

10/10

Exceptional

27 Jun 2026

Rosa E

The beds were comfortable and staff are wonderful.

Family_with_children

10/10

Exceptional

26 Jun 2026

Thomas

Room keys consistently did not work and had to keep going downstairs to fix it. Body wash and shampoo containers inside shower were empty upon arrival and were never refilled.

Friends

8/10

Excellent

26 Jun 2026

Alfredo

We noticed several “out of order” signs

Family_with_children

6/10

Pleasant

25 Jun 2026

Andrew

On line was a bar but on property no bar. Swimming pool was not in use. Air was not working in lobby. In my room sink was not draining but mainteance did fix it. Nets were in room and bathroom picture glass broken.

Family

2/10

Poor

24 Jun 2026

Olga

Ac wasn’t working inside building and room the whole building was dirty pool wasn’t even working

Family_with_children

10/10

Exceptional

23 Jun 2026

Angie

I was pretty disappointed in the cleanliness of the room and lack of staff. Breakfast was limited and very little. When i needed fresh towels or assistance from the front desk I would have to go down and get the items and still had to wait for a staff member to show up. It was definitely a convenient location for what we were there for. Would suggest updating the furniture and having an outside cleaning crew to do a thorough cleaning.
Thank you

Family_with_children

6/10

Pleasant

23 Jun 2026

David Jason

Staff was nice and helpful. The property has seen better days but was inexpensive.

Self

2/10

Poor

22 Jun 2026

Karamu

Got to the hotel to check in only to find out that the pool was closed. Four days with kids and no pool, no way. Lady at the desk was very rude as of I broke the pool. Still trying to get my money back!

Family_with_children

10/10

Exceptional

22 Jun 2026

Dan

The bed was so comfy, and the AC was great. The breakfast was well-prepared even though the menu didn’t vary.
The room decor was a tad dated, but to us what mattered was the comfy bed, the blackout shade, and the cold AC! Would sefinitely stay there again.

Friends_and_family Family

4/10

Poor

22 Jun 2026

Mark

Pool was out of service, laundry out of service, milk machine out of service, air conditioning in lobby not working, worst experience in a hotel I've had. I will not return to a Wyndam resort.

Family_with_children

10/10

Exceptional

21 Jun 2026

Ricardo

En general todo súper bien, solo que al parecer el aire acondicionado de la recepción y el gimnasio estaban fuera de servicio y en áreas comunes hacía mucho calor, lo demás 10/10

Self

10/10

Exceptional

21 Jun 2026

Torna

No complaints

Self

2/10

Poor

21 Jun 2026

Ruben

There was dog poop in the hallway, no air conditioning and no pool, I was charged a 1 day penalty even though I did not stay. The front desk had boys visiting them and acted like it was an inconvenience to stop talking to them to help us check in and then charged us 1 day penalty for leaving after an hour of no air conditioning. It must have been like 85 degrees inside and cooler to be outside

Friends_and_family Family

4/10

Poor

21 Jun 2026

Mauro

This is the second time I've paid through Expedia for this hotel.. I didn't realize it was the same hotel the second time or I wouldn't have stayed there.
My main issue is the horrible condition of the pool and hot tub. They are unusable. Literally thick, green pool.
I immediately asked to cancel both times to be told they don't do that. So you have pool and hot tub advertised that are unusable and then refuse to give a person's money back? In summer? In South Texas?
I hadn't even left the front desk when I asked to cancel. Never entered the room, hadn't even been given the key yet.
Do not give this location your money until you see the place. A/C in dining area and lobby do not work.. they have portables and have had them for weeks.

Partner

2/10

Poor

21 Jun 2026

Gabriel

Pool was green, A/C broken in lobby, ants all over the candies that were being sold in lobby. Hotel felt very run down.