RO
Room Only
Accommodation only. Meals are usually not included.
Show prices in
Choose a currency for your trip.
Popular currencies
More currencies
More crypto
No currencies found. Try a name or currency code.
Find your next stay
Novena Palms Motel Brisbane Airport
Brisbane - QLD · Australia
Nudgee Rd, 757View location
7.8/10Very good703 Reviews
Cleanliness8.4/10 8.4
Service8.0/10 8.0
Comfort7.8/10 7.8
Condition7.6/10 7.6
Location6.4/10 6.4
Neighborhood7.2/10 7.2
Value7.2/10 7.2
Amenities7.4/10 7.4
See all ratingsRoom prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About Novena Palms Motel Brisbane Airport
Novena Palms Motel is a popular choice amongst travelers in Brisbane, whether exploring or just passing through. The hotel offers a wide range of amenities and perks to ensure you have a great time. Take advantage of the hotel's laundromat, facilities for disabled guests, express check-in/check-out, luggage storage, car park.
Designed for comfort, selected guestrooms offer television LCD/plasma screen, linens, towels, non smoking rooms, air conditioning to ensure a restful night. The hotel offers various recreational opportunities. Novena Palms Motel combines warm hospitality with a lovely ambiance to make your stay in Brisbane unforgettable.
Show less
Located in Brisbane (Northgate), Novena Palms Motel is within a 5-minute drive of Eagle Farm Racecourse and Nudgee Golf Club. This motel is 3.1 mi (5 km) from St Joseph's Nudgee College and 4.8 mi (7.8 km) from Brisbane Entertainment Centre.
Make yourself at home in one of the 20 guestrooms, featuring kitchenettes with refrigerators and microwaves. Rooms have private balconies or patios. 30-inch flat-screen televisions are provided, with cable programming available. Conveniences include phones, as well as desks and coffee/tea makers. Featured amenities include luggage storage and laundry facilities.
Free self parking is available onsite.
Popular amenities
Free WiFi
Parking available
Concierge
Laundry
Smoking areas
Accessible facilities
Check-in and check-out
Check-in from
2:00 PM
Check-in until
6:00 PM
Check-out until
10:00 AM
Minimum check-in age
18
Hotel policies
No elevators
Guests will receive an email with special check-in instructions
Guest will receive an email before arrival 24 hours
Professional property host/manager
Pets not allowed
Cleaning and safety
Essential Travel
Essential workers only - NO
Important information
-
Special Instructions
The front desk is open daily from 9:00 AM - 6:00 PM. If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours will receive an email within 24 hours before arrival with check-in instructions and lockbox information. The front desk is staffed during limited hours. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. This property's airport shuttle drop-off operates at the following times: Monday-Friday at 6:15, 7, 7:40, and 8:30 AM, Saturday at 6:15, 7, and 7:40 AM. Service is not available on Sundays and public holidays.
-
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
- This property accepts credit cards; cash is not accepted
- Safety features at this property include a smoke detector
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
-
Minimal age
18
-
Optional fees
- Early check-in is available for a fee (subject to availability)
- Late check-out is available for a fee (subject to availability)
- Crib (infant bed) fee: AUD 10.00 per day
- Rollaway bed fee: AUD 10.00 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
-
Spoken Language
English
Nearby attractions
Eagle Farm Racecourse
3.7 km / 2.3 mi
DFO Brisbane
4 km / 2.5 mi
Nudgee Golf Club
4.1 km / 2.6 mi
Doomben Racecourse
4.2 km / 2.6 mi
St Joseph's Nudgee College
5 km / 3.1 mi
Portside Wharf
5.2 km / 3.2 mi
Bretts Wharf Ferry Terminal
5.8 km / 3.6 mi
Westfield Chermside
5.8 km / 3.6 mi
Eat Street Northshore
6.3 km / 3.9 mi
The Prince Charles Hospital
6.4 km / 4 mi
North Shore Hamilton Ferry Terminal
6.7 km / 4.1 mi
St Vincent's Private Hospital Northside
6.8 km / 4.3 mi
Boondall Ice Rink
6.9 km / 4.3 mi
Albion Park Raceway
7.3 km / 4.6 mi
Brisbane Entertainment Centre
7.8 km / 4.8 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- hotel
- Wi-fiExtra charge
- Airport ShuttleExtra charge
- Laundry serviceExtra charge
- LaunderetteExtra charge
- Luggage roomExtra charge
- Clothes dryer
- Towels and bed linenExtra charge
- Smoking areaExtra charge
- Non-smoking establishmentExtra charge
- GolfExtra charge
- Golf practice facilityExtra charge
Meal plans
Meal plan types
Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
-
DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityNovena Palms Motel Brisbane Airport
DOUBLE KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SINGLE STANDARDSINGLE • STANDARDSGL.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–1 • Adults: max. 1 • Children: max. 0
- Room type
- SINGLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityNovena Palms Motel Brisbane Airport
SINGLE STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–1 • Adults: max. 1 • Children: max. 0
- Room type
- SINGLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: SGL.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
TWIN GARDEN VIEWTWIN • GARDEN VIEWTWN.GV
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- GARDEN VIEW
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityNovena Palms Motel Brisbane Airport
TWIN GARDEN VIEW
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- GARDEN VIEW
Adult and child limits apply within the room's total guest limit.
Room code: TWN.GV
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Room RUN OF HOUSERoom • RUN OF HOUSEROO.RO
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- RUN OF HOUSE
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityNovena Palms Motel Brisbane Airport
Room RUN OF HOUSE
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- RUN OF HOUSE
Adult and child limits apply within the room's total guest limit.
Room code: ROO.RO
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE STANDARDDOUBLE • STANDARDDBL.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityNovena Palms Motel Brisbane Airport
DOUBLE STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: DBL.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
No room types match your search. Try a room name or feature such as a balcony.
Guest reviews
What other guests saying about Novena Palms Motel Brisbane Airport
100
reviews shown
Rory
Bed was comfy and was close to the airport, all I needed the night before a flight
Stacey
Very clean and tidy room. Comfy bed. Very satisfied with overnight stay.
Gary
Staff are very helpful. Room was good for overnight stay.
Wayne
Helpful polite staff , very clean rooms
Charles
A
Kathleen
Airport shuttle was not available to us. We would have booked a different hotel.
Benjamin
Clean, comfortable, functional. Adequate. The fridge in my room was super noisy, had to turn it off. Wouldn’t rush to stay again, but if this is your best option it’s ok.
Peter
It was convenient for airport, quite, good night's sleep ,out of hours check in worked well
Mark
I had arranged a late check in which was straight forward and simple. A friendly staff member observed me editing for a taxi and checked to see if I needed anything and checked in with me about my stay. Very helpful, kind and caring. I only stayed overnight due to a flight the next day at Brisbane airport. The motel isn’t too far from the airport.
Lisa
We booked this property for our last night in Brisbane since the roads near our hotel were blocked off for a bicycle race. It worked for our need, but I wouldn’t stay there longer. It was far from town and had minimal front desk staff.
Pauline
Staff very good but sheets and towels were very thin. TV options were poor.
vaiarii
Poor
Tenille
The beds were rather uncomfortable. Otherwise a really good place to stay.
Margaret
Clean and easy with friendly welcome. Older style and needed Uber eats.
Amelia
No shuttle on Saturday
Amber
Hi,
We were pleasantly surprised at how well the room worked at for our overnight stay while on layover in Brisbane. The motel receptionist was very nice, as was the shuttle driver who drove us to the airport promptly. The room was clean and neat with a well lit bathroom and good water pressure. We would definitely stay again if we found ourselves in the area for a layover.
We were pleasantly surprised at how well the room worked at for our overnight stay while on layover in Brisbane. The motel receptionist was very nice, as was the shuttle driver who drove us to the airport promptly. The room was clean and neat with a well lit bathroom and good water pressure. We would definitely stay again if we found ourselves in the area for a layover.
Ghyslain
Huge room, shuttle to Airport is perfect.
Geoff
The room was clean and tidy
I did not encouter any staff
I did not encouter any staff
Debra
The grounds weren’t nice nothing like the pictures.
The room was clean but it had a funny smell and the bathroom sink smell coming from it shower door didn’t close so the bathroom floor ended up all wet .
The price on line I thought I was paying $429
But when I got my invoice it was $. 437
And it was over price for 1 night
The room was clean but it had a funny smell and the bathroom sink smell coming from it shower door didn’t close so the bathroom floor ended up all wet .
The price on line I thought I was paying $429
But when I got my invoice it was $. 437
And it was over price for 1 night
Raelene
It’s an old worn out room with plates and cutlery all sitting in the drainer in the sink! 1 fork, 1 teaspoon .I can’t believe we were charged so much for crap like this. I am mortified. There are
Gorgeous hotels near the airport 1/2 the price of this crap..
Gorgeous hotels near the airport 1/2 the price of this crap..
David
Room was fine. Gardens could do with a tidy up. Dirty ashtray out the back table. Had trouble with TV. Fine for an overnight stay or a base to come back at night to sleep
trudie
Spacious clean room,clearer instructions on where the rooms would be good - I went up the wrong stairs!
James
Clean, quiet and comfortable room
CAROLYN
Staff and room great but no restaurant so description needs amending
WAKA
The room was absolutely clean and very spacious, will definitely stay there again..thank you
Gregory
Location and views
Rafael
Late arrival was easy to get the keys and get self access. Easy self check out prior to opening hours, comfortable, clean and very good accessible location.
james
.
Christine
The office woman was very helpful.Ordered a taxi for me which was on time.Also she left great instructions for getting and dropping off keys.Room was clean.Good courtyard to sit in.
Chelsea
With confirmed booking through online booking and email also stating confirmation, upon arrival my partner had waited for 2 people ..separate other bookings to be finalised although they were advised that their bookings were cancelled then for us also to be told no you don't have a booking either, as my partner came out to our car to get my phone to prove confirmation of booking the receptionist shut the doors and locked them and also shut the roller doors, without providing any information as to why not bothered to help us with resolving the matter and thus occurred at around 7 pm. Highly rude and very neglectful, appalling that we can't be provided reasoning. Being a local yet made to feel like we aren't even worthy of explanation for understanding what's happened and where/when our money would be refunded..., I'm just going to stop there should anyone else who books here especially being Australian, warning as you will see and feel this \"motel\" discriminates as they mainly provide for \"their culture\" we had to sleep in our car .
CAROLYN
Such a comfy bed and pillows. Really clean and roomy. Just what you need to refresh before being shuttled to the airport. Thankyou
Debbie
Clean unit very comfortable
Stadf were amazing.
Stadf were amazing.
Tanya
Very convenient to Airport, free shuttle included. Clean and quiet. Lovely Manager ☺️
Mitchell
Neat and clean
BRETT
Room was a bit shoddy
Kerry
It was not worth the money we paid. It wasnt the cleanest place the photos on the web different to the place. The pool wasnt that clean. The whole place could do wiith an up date the gardens ect. It was more $150 a night place. Every disppointed.would not stay again.
Brad
Only got a couple of hours sleep. The bed squeaked with any movement, PowerPoints were faulty and caused damage. Gaining access to the room in the dark was difficult due to non lighting
susan
Helpful
This was a relaxing over-night stay. We arrived at 6 am and appreciated the Hotel storing our luggage so that we could go see Brisbane while we waited for our check-in time.
Sarah
Great location for dropping off a Caravan rental and having somewhere to stay before heading to the airport the next day. We walked half a block between the two. The lady at the front desk was very kind and helpful. I needed to do laundry and the laundry services had closed for the day, so she drove me to the closest laundry mat to help out. The room was quiet. Balcony was a nice, quiet addition. Would stay here again!
Ladene
The stafd
Thomas
Need the room numbers illuminated at night to make it easier to find.
John
Close to airport and good price. Staff helped getting an Australian usb charger for my phone. Easy in and out.
Toni
Accommodation was okay although bathroom door was extremely squeaky when closing. Shower door did not shut fully. The staff were very friendly and accommodating.
Andrea
Shame we couldn’t use the pool and needs an outdoor area in the sun.
Michael
Free Shuttle to the Airport was the main reason chose this motel.
Bed was a bit on the hard side, but have slept on worse.
Lack of stove top a bit of a pain if you stayed more than one night and wanted to boil an egg etc there aren't many restaurants nearby
Bed was a bit on the hard side, but have slept on worse.
Lack of stove top a bit of a pain if you stayed more than one night and wanted to boil an egg etc there aren't many restaurants nearby
Verified traveler
A nice stay
A short overnight stay whilst in transit. Clean & spacious room with comfortable bed and transfer to the airport.
Peter
Nothing special
Robin
room was clean had plenty of kitchen utensils
Lindsey
Loved the fact that I was given a code to access to my room key cos I arrived almost midnight.
Only met the shuttle bus driver and appreciated her services.
Wifi connection would've been better took me overnight to be able to connect.
Also there was no milk in the fridge.
Only met the shuttle bus driver and appreciated her services.
Wifi connection would've been better took me overnight to be able to connect.
Also there was no milk in the fridge.
Richard
Advertises free airport shuttle but doesn't tell you it isn't available Saturday and Sunday
Jannine
The website didn't accurately reflect the accommodation and the room was quite strong with cigaret smoke.
Greg
Expensive for a cheap motel!
Darren
There were
Jeff
The inbound flight from Nauru ETA 1130pm was turned back due to weather conditions in Brisbane.
I phoned the Novena Palms Motel as soon as I possible could (been on a plane all night), and they refuse to refund the booking payment. I still have no idea when my Nauru flight will be rescheduled. Certainly won't ever be rebooking into this motel!!!
I phoned the Novena Palms Motel as soon as I possible could (been on a plane all night), and they refuse to refund the booking payment. I still have no idea when my Nauru flight will be rescheduled. Certainly won't ever be rebooking into this motel!!!
Jacki
The people in the unit above my room had a loud party all night which I had no sleep from. Also, all you hear in the room is footsteps from the ceiling.
Douglas
Nice big room. Patio was great for outside dining.
Terence and Anne-Maree
No tissues, biscuits, enough milk, no spare blankers pillows
sheryl
The rooms were smelly & old, old mink blankets on the beds & navy towels in bathrooms
Gregory
Staff were great
Denise
Only stayed overnight from 10pm till 5.30, the rooms were clean,wasn't noisy,near the airport.
Suzanne
Convenient location to the airport. Airport shuttle available.
Easy check in. off street parking
Easy check in. off street parking
Geraldine
Only stayed the 1 night but we were able to leave our car there for 4 days while we were away
Ella
We stayed the night before flying out the next morning. Super easy and lovely lady at reception.
Allan
Ok,
Ok stay, kept waiting for 10 minutes before being able to check in as the lady was on the phone!
Glenn
The space was clean enough, and my gusband said the staff were fine to deal with.
The actual rooms were very dark, smelt, and there were patched up walls, unpainted. The notices up around the room gave us a sense that we weren't very safe and that there is generally a lot of domestic issues.
The shower door didn't close and is an ok size for a young child but be prepared to shower with your elbows in. There were also no sanitary bins! The bathroom ceiling is very low!!
It was good to have a fridge and a microwave available. You had to wash and drink from the bathroom tap though as there was no other sink.
Overall, it was ok as we were always out and about but I wouldn't really recommend this place.
The actual rooms were very dark, smelt, and there were patched up walls, unpainted. The notices up around the room gave us a sense that we weren't very safe and that there is generally a lot of domestic issues.
The shower door didn't close and is an ok size for a young child but be prepared to shower with your elbows in. There were also no sanitary bins! The bathroom ceiling is very low!!
It was good to have a fridge and a microwave available. You had to wash and drink from the bathroom tap though as there was no other sink.
Overall, it was ok as we were always out and about but I wouldn't really recommend this place.
Katrina
I guess you get what you pay for not too bad not too good either
Diana
Difficult to get up the steps with heavy bags
graham
double bed not twin beds
Bronwyn
No airport shuttle pickup
I chose this hotel because i needed an airport shuttle from and back to the airport. On hotels.com it said there was a shuttle service. When I called from the airport to ask how to meet the shuttle I was told by hotel staff that there is no pickup service at all.. only dropoff. Also no dropoff service on Sundays. My stay was for Saturday night. Had i known this I would not have chosen this hotel.
The soap provided in the shower had a beautiful scent. The room was adequate and quiet. There were other hotels that were quite less expensive with no shuttle service. Next time i will choose one of those.
The soap provided in the shower had a beautiful scent. The room was adequate and quiet. There were other hotels that were quite less expensive with no shuttle service. Next time i will choose one of those.
Daari
I like how the staff were very accommodating and nice and the room was clean and tidy. Netflix was in a diffeent language tho.
David
The room is renovated, clean and nice if I could have seen it. I checked in after hours and left in the morning, which was all self-serve as the desk was not open. I never saw anyone running the property. The lights in my room did not work, so I had to go about in the dark. There was power elsewhere. Had there been a lamp in the room that would have worked.
FIONA
Great easy access to Airport. Parking and access were great for bigger vehicle.
Ben
Air conditioning was disgusting.
Moulding smells in the room from aircon or drains or both.
Dilapidated and run down .decor from 90s
Avoid this place
Moulding smells in the room from aircon or drains or both.
Dilapidated and run down .decor from 90s
Avoid this place
David
Just an overall excellent experience for me. Friendly reception, good services, and everything I needed for my stay. Very pleasant stay here.
Kenneth
For the money I paid it’s wasn’t up to the standard you expect for that money
Soraya
The room was large, clean and comfortable and the bathroom was spotless although there was an unpleasant odour from the drains.
The kitchenette housed a fridge, microwave, toaster and kettle. In fact everything needed although the walk to shop to buy groceries to make dinner was around a 60 minute round trip (walking)
Christine was exceptionally helpful and friendly and even arrived early to allow me to check in early.
The bed was extremely comfortable and would have provided a wonderful nights sleep had it not been for the noise from neighbouring rooms.
Airport transport was not provided on sundays which I didn't realise when I booked so I had the added expense of a taxi which was a little annoying as I had made my decision on where to book and how much to pay based on transfers.
On the whole, I would recommend the motel for a short stop over
The kitchenette housed a fridge, microwave, toaster and kettle. In fact everything needed although the walk to shop to buy groceries to make dinner was around a 60 minute round trip (walking)
Christine was exceptionally helpful and friendly and even arrived early to allow me to check in early.
The bed was extremely comfortable and would have provided a wonderful nights sleep had it not been for the noise from neighbouring rooms.
Airport transport was not provided on sundays which I didn't realise when I booked so I had the added expense of a taxi which was a little annoying as I had made my decision on where to book and how much to pay based on transfers.
On the whole, I would recommend the motel for a short stop over
Donna
Nice pool. Shuttle to the airport in the morning but no shuttle to get there from the airport.
Barbara
We chose this motel because of the early shuttle bus to the airport. We were there for one night on a ground floor. The only problem was whoever was upstairs were moving around for most of the night. However, overall it suited us and was fine.
Tegan
Very pleasant place to stay
Megan
Nice stay
Brent
Hard to rate. I arrived late & left real early. Room was clean & spacious but a bit aged.
Tane
Was not clean when i got to room, bugs and mosquitos through on walls and ceiling.
Had no wifi for majority of the stay.
Aircon smelt and blankets were stained.
Sufficient if staying due to work accommodation as its similar to a donga but would not recommend if paying to stay.
Had no wifi for majority of the stay.
Aircon smelt and blankets were stained.
Sufficient if staying due to work accommodation as its similar to a donga but would not recommend if paying to stay.
Louise
We booked a room with 3 single beds for 3 people, but only 2 of anything was supplied - cups, blankets etc. there was an insect nest behind the bathroom door that erupted during our stay and I had to tune the tv in myself. The Wi-Fi password wasn’t available in the room and there was little information on anything other than a few photocopied and out of date menus. The bed frames squeaked when anyone turned over and the mattresses were hard and uncomfortable. There was also a large gap under the front door that we blocked with a towel so nothing came in during the night. It looked ok on the surface but the longer we were there the more tired the place felt. Location was convenient as was the airport shuttle, but I’d be unlikely to stay again.
Judy
It was great...lady was friendly n informative. They ran us 2 airport in shuttle bus n we left our car there 15 days...excellent...peace of mind.
Trish
Totally misrepresented. Felt too uncomfortable & Unsafe to stay. Office building derelict & the accommodation was out the back where it was dirty & unkempt. Room looked clean but washed dishes still in drainer on sink did not give impression that the room/bed had been freshly cleaned/changed..Had to pay for the room even though it was unsuitable because I didn't meet the cancellation deadline.
Would never have booked if I had known the true situation!!
Would never have booked if I had known the true situation!!
Christopher
Thanks foe the stay
Late arrival however instructions were concise and easy.
Met the staff in the morn. Very friendly and courteous. The shutlle was a nice addition and time.
Met the staff in the morn. Very friendly and courteous. The shutlle was a nice addition and time.
Samantha
Photos on site not what you get when you arrive. We thought this motel had been shut down when we first arrived due to the condition and appearance of it. We arrived between 1-2pm (check in time usually 2pm) but room not ready. We had to wait outside for approximately 20 mins in the covered area but it was raining so seats were all wet. When we got our room, it did stink of overuse of chemicals. The floor had just been mopped but there were still tissue paper, chips and other rubbish on the floor. The pillows stunk as well as our towels. The electrical power point in the bathroom was not properly fitted to the wall and very unsafe to use. The gardens are all overgrown with weeds. The TV continually shut off during a movie. You are only provided with 3 sets of kitchen ware but we were a family of 4. Restaurant is closed as well so you may need to update this as there is hardly any other options of eating out nearby.
takuo
近所にスーパーなどが無いです
Bronwyn
What an amazing place. Quiet and location was unreal.
Michelle
Great for an overnight clean facilities and friendly staff .
Maranelle
The sheets felt like they had not been changed, there had marks on them that were not old.
Managers were nice.
Managers were nice.
Steven
Good room for 3people had most things an was affordable place
kevin
The property itself is well maintained and very very clean. The picture is accurate of the pool area and rooms which are in the rear of property BUT the main area where you pull in to check-in gives you a sense of area being unsafe and made us a bit leery. It is a dilemma because the rooms are wonderful.
Corie
Not many attractions around facilities or places to get food
Keithan
Great hotel overall. The miscommunication regarding late check out however, overall very accommodating.
Mikayla
Nothing like the pictures
Nothing like the pictures. Run down, works in progress.
You get what you pay for I suppose.
You get what you pay for I suppose.
Amanda
Convenient, clean & good value for money
Robyn
Nice property, newly renovated rooms, very clean.
Bruce
Peaceful and quite
Tony
Nice and clean but very dated.
Location & surroundings
Novena Palms Motel Brisbane Airport
Nudgee Rd, 757, Northgate, Australia
Hotels Nearby
Compare other stays close to this hotel. Choose travel dates to check availability.
Show 46 more nearby hotels
Novena Palms Motel Brisbane Airport
9 hotel photos
