Name: Days Inn by Wyndham Asheville West
Address: 2551 Smokey Park Hwy, Candler, 28715, US

10/10

Exceptional

03 Aug 2026

James

My stay there was very great it was quite the people ran it was very nice friendly as can be the breakfast and super they have was great

8/10

Excellent

29 Jul 2026

Cynthia

Booked a smoking room. There were none.

10/10

Exceptional

29 Jul 2026

James

Room are clean it like no iuess no noise breakfast great super great supper very friendly 😁

10/10

Exceptional

13 Jul 2026

Jakime

It's great stay and place to relax

Self

4/10

Poor

28 Jun 2026

John

Convenient location with a friendly staff.
The sleeping room was extremely clean with good linen and attention to detail other than a plastic ice bucket that was cracked.
Parking lot was in serious need of a clean up. Electronic door lock was slightly faulty. One of the key cards didn't work at all. Toilet needed to be flushed twice to cleanse anything from it. When I turned the hot water on in the tub it came out brown initially.
The hot water had a slow drip and the shower head barely had any pressure.
The Summer Supper was something that we were looking forward to. It consisted of hot dogs, baked beans and Oreo cookies. The attendants at supper & breakfast were both very pleasant and the breakfast coffee was very good.

We've stayed at this property before and it needed an update several years ago. It really needs a rehab at this point.

Finally with the issues that I've pointed out here I'd like to compliment all the staff that we encountered. We received a courtesy call about an hour after we checked in. Although we stayed at a discount due to One Key Cash but we're not really sure if we'd stay here again due to the noted issues.

Family

8/10

Excellent

27 Jun 2026

Samantha

Clean rooms, clean pool, little bit out of date with a broken chair but was clean, smelled nice and it was excellent for the price

Family_with_children

8/10

Excellent

25 Jun 2026

Thomas

It took an hour to get into the pool

Family_with_children

8/10

Excellent

25 Jun 2026

Charles

Great location. Good parking. Helpful staff.

Self

10/10

Exceptional

25 Jun 2026

Blenda

Roaches in the room

10/10

Exceptional

22 Jun 2026

S Renee

Nice breakfast served by the staff. Supper too. Very comfortable bed and clean, quiet room with view of the mountains.

Partner

10/10

Exceptional

21 Jun 2026

Debra

Very accommodating

Family_with_children

6/10

Pleasant

25 May 2026

Heather

I accidentally booked a handicapped room for me and my daughter. Neither of us is handicapped, so we didn't need it. When I asked to switch the rooms, I was told that they couldn't do it because they were completely booked up for the holiday weekend. (Half the hotel was empty during our stay).Since I was unable to switch rooms, I asked for sheets for the pullout couch for my daughter to sleep on. They said that housekeeping had gone home for the day and they had no access to the sheets. The best part of the stay was the breakfast and the gentleman who served it.

Friends_and_family Family

10/10

Exceptional

19 May 2026

Michael

Pet friendly and good place to stay for price.

Pet

10/10

Exceptional

07 May 2026

Karen

I found this hotel clean, quiet, and comfortable. Staff is very friendly and accommodating. Highly recommend!

Self

10/10

Exceptional

26 Apr 2026

Lauren

The hotel room was a little used and old—you could see through a crack in the door when the door was shut, but the staff was unbelievably kind and the southern supper was extremely helpful for this trip.

Self

10/10

Exceptional

21 Apr 2026

WARREN

My stay was great.

Self

10/10

Exceptional

19 Apr 2026

Elizabeth

Nice

Partner

10/10

Exceptional

12 Apr 2026

Larry

Good breakfast. Free southern supper was a surprise treat when we arrived after a long drive.

Friends_and_family Family

10/10

Exceptional

02 Apr 2026

Robert

Older building but clean, and the staff was great. Food was excellent, breakfast and supper. Best value.

Friends_and_family Family

10/10

Exceptional

25 Mar 2026

William

everything was great

Self

6/10

Pleasant

16 Mar 2026

Garrett

Rooms were clean, but one of the bathrooms had a terrible stain

6/10

Pleasant

27 Dec 2025

Jane

Winter. Didn't eat. Coffee was fine.

Self

10/10

Exceptional

17 Dec 2025

Barbara

Rooms are clean and very nice, staff was friendly n helpful, I didnt have breakfast

Business Self

10/10

Exceptional

05 Nov 2025

Pilar

Yes

Leisure Partner

10/10

Exceptional

31 Oct 2025

william

friendly staff. clean room. the area for dogs to play.

Friends_and_family Family

10/10

Exceptional

23 Oct 2025

Teresa

I loved the biscuits, gravy and scrambled eggs served each morning. Plus the coffee! There were other options but this was realky good..and the free Southern Supper served EVERY night was a nice surprise! My bed was very comfortable, i had plenty of towels, and my room was perfect for me with plenty of space. My room location was very easy to get to and I felt very fortunate getring the room I did. The hotel location was perfect for seeing all of the sights in the area.

Leisure Self

10/10

Exceptional

17 Oct 2025

Cassie

We absolutely loved staying here! The staff was so welcoming and friendly. They asked how we liked our room which made us feel very special and welcome. We chose a mountain view room and it was breathtaking! The view is from below. The mountain The dining space is really pretty. We enjoyed the southern supper and the breakfast. We journey into nearby Canton and found a farmers market and a restaurant called Southern Porch, which was nice. There was also a brewery in town, but it was shut down from the flood. This was just a stop over for us on the way to Greenville, South Carolina, but we felt like it was a little vacation all in itself.

Business_and_leisure Partner

6/10

Pleasant

17 Oct 2025

Amy

The toilet didn’t flush most times and the front door didn’t stay closed. Had to put a chair in front of it. There was something floating in the water at breakfast

Leisure

2/10

Poor

13 Oct 2025

Lauren

Our room had mold in the shower and on the bed skirt. It was so old and just disgusting. The toilet wouldn't flush if there was toilet paper in it so we started having to put our toilet paper in the trash can. When we turned on the shower mud came out. I've never seen anything like it. It was like that room hadn't been used in forever. I would normally say you get what you pay for but this room was $138 for one night. For that much this shouldn't have been our experience. I told the front desk at checkout about the mold and she said well I can give you an oops card. Which is just 35% off of your next stay at the locations listed on the card. Just ridiculous. Not only will I never stay at this particular Days inn I will never stay at any Days inn ever again.

Leisure Partner

10/10

Exceptional

13 Oct 2025

Thomas

Will stay again

Business Self

10/10

Exceptional

12 Oct 2025

Abhishek

Overall excellent for what you pay

Leisure Family_with_children

10/10

Exceptional

12 Oct 2025

Brian

The room was a little distance from the check in area. Staff was nice. No cold water in the sink, only hot water which meant we had to get water from tub to brush our teeth. Breakfast was a joke, scrambled eggs with a biscuit and gravy served by a man who fussed that I was not allowed to take the breakfast from dining area to my sick wife in the room. I have never seen Breakfast not being self served before. I will never visit again because of the disappointment.

Leisure Family_with_children

10/10

Exceptional

12 Oct 2025

Sara

Gorgeous property so grateful for their service.

Partner

10/10

Exceptional

06 Oct 2025

Mark

The best stay with a kick butt supper!

I’ve been on the road for 2 weeks and this hotel has been the best stay this whole trip!! The staff was great, the room was awesome, and the free supper was unbelievable, soooooo good - beef stew & sweet corn. The stew was full of succulent tender meat. What a treat!!! The woman serving it was so genuine. Breakfast was good too. Great place, great energy.

Business Self

6/10

Pleasant

25 Sep 2025

Carolyn

Room was dirty under beds dust left overs from other guests...mold around ac unit...killed several spiders in our room #243...the breakfast they made was good but was repeated every morning - that was a big bummer- we have stayed here several times and never experienced it this way ..staff was nice to us-no issues with any of them :) Just VERY disappointed in our room with the dirty floors and the toilet as well was we thought gonna go thru the floor-loose tile as well in front of it....didn't have the time to invest in looking for another place or I would have... wasn't worth the money we paid there anymore....didn't take photos unfortunately but I can say I have NEVER complained about this place and was excited to return to it but in the end disappointed...

Friends_and_family Family

8/10

Excellent

19 Sep 2025

Diana

Thumbs Up

Good for the price!

Self

2/10

Poor

24 Aug 2025

Brenda

This is an amazing location for a hotel. When you pull in it is inviting curb appeal at the main office but lacks clear signage at check in. The process was easy online but don’t bother doing it as you will have to repeat it all in person. Also while it maybe a cute quaint location and an appeal you walk in and there is Covid plexiglass and safety glass everywhere. I get staff safety is important and would not wish ill will but it felt like I was at an inner city hotel not a days inn. The whole place has a feel of we are in the throes of not knowing what to do with this property.

Then there was the actual room. The entry door was so un square that there was almost an inch gap from one side to the other. It took a shoulder to door to get in and another shoulder to close. You had to lift to get it to lock!

The beds appeared very clean and comfortable. And they were comfortable! My travel mate however woke up with numerous bug bites like I counted 14 on one arm alone. She was in a seperate bed and I do not have any but they are suspicious for bed bugs. This is an observation not an accusation.

The overall conditions of the room were that of an old well used hotel room but it needs some serious TLC. Paint was chipped in many places but walls themselves were intact. Near the sink it looked like blood specs on wall.

The TV wouldn’t work fooled with cables and the power the power source above night stand would spark when used.

Run out of room to write but NOT OK

Business_and_leisure Friends

10/10

Exceptional

18 Aug 2025

William

Great service. Clean room. The free dinner is a nice extra.

Leisure Self

2/10

Poor

06 Aug 2025

Eric

This is a throwback to a different time. I regret booking this hotel. Whatever money I saved, it wasn't worth it. It's just a really old building, with thin windows and noisy AC units. First time i used the chain on the door in several years. The AC was set to 61 when we arrived. Too cold to even be comfortable. So cold that when you shut it off, any humidity you brought in upon arrival now dews up and dampens everything.
The breakfast was... food. I chose dry toast. They don't even have anything resembling butter. It's not self serve. They kept the biscuits and gravy behind a server.
The most unacceptable aspect was having the pool close at 8PM. To me, this means you just don't care about guests with children. I can look past old buildings and cheap owners. The pool is unsupervised and costs nothing. Why close so early? That's borderline false advertising.

Leisure Family_with_children

6/10

Pleasant

23 Jul 2025

Kelly

Clean but very basic.

4/10

Poor

07 Jul 2025

Shanna

first 2 rooms were not cleaned. Beds were staged to look like sheets were changed but first room the bed was covered in dogs and human hair and second room 1 bed was full of food crumbs and the other was just dirty with obvious dirty foot prints. Both rooms, the sinks and bathtubs were not cleaned with toothpaste and hair still in them. At first I was told it would be $10 to move rooms and I stated the lack of cleanliness was not our fault, and I asked at least for clean sheets. Front desk stated that housekeeping had left and she didn't have access. so we were then given the 2nd room (which was just as bad as the first). We were prepared to leave if the 3rd room was also bad, but at least the sheets were fresh, even though there was still debris behind the bathroom door and a decent amount of hair in the tub. We were tired though so just stayed since we were only going be there long enough to sleep. The front desk staff was apologetic though and stated they were embarrassed by the situation. The manager gave us a future stay discount card, for hotels in areas not in our radar to ever use, so won't do us much good. And we wont be staying there again. Manager explained they had new housekeeping...but that should not have ever been that bad, as someone was not training or inspecting the 'new' housekeeper's work. The only saving grace of the place was the breakfast attendant was very nice.

Business_and_leisure Partner

10/10

Exceptional

29 Jun 2025

Joan

Expand breakfast choices

8/10

Excellent

12 Jun 2025

Howard

This was a nice location outside of big city. Even provided a evening meal as well as breakfast. We liked it.

Friends_and_family Family

4/10

Poor

10 Jun 2025

Emily

I'm really disappointed because we always stay here and this time, they charged us $35 for incidentals with no explanation and we certainly didnt cause as we were barely in the room. The usual trip includes hanging by the pool all day since it says its open memorial day to labor day but was not open.

10/10

Exceptional

26 May 2025

William

Great stay. Whole staff was very friendly and professional. The whole area has a cool vibe.

Leisure Self

6/10

Pleasant

26 May 2025

Gary

I thought main sleeping area was very good. Bath room seemed like they cut corners with old tub and fixtures. Not same effort as everything else. Workers were A+ friendly helpful good people

Leisure

6/10

Pleasant

09 May 2025

Chester

You get what you pay for

You get what you pay for…I don’t recommend it.

Self

8/10

Excellent

29 Mar 2025

Kenneth

An older facility, but seemed well kept. Room was clean and well equipped, and staff was friendly and helpful. Would definitely stay there again.

10/10

Exceptional

27 Feb 2025

Thomas

Quiet property was wonderful views and very nice staff

Business

10/10

Exceptional

27 Jan 2025

Thomas

Travel with big truck easy access to main highways

Business Self

6/10

Pleasant

16 Dec 2024

Elizabeth

Our stay was fine. Just fine. Decent enough for an overnight stay, what else can you say?

Leisure Partner

10/10

Exceptional

04 Dec 2024

Thomas

Easy and the staff is super helpful

Business Self

2/10

Poor

03 Dec 2024

Clair

Horrible

It was awful. Checking in took so long and I had to stand outside in 24 degrees. Only after paying was I told there was no hot water and actually there was no water. The bathroom was disgusting and had a toddler toilet. Not worth a 1/2 of what it cost.

Friends_and_family Family

10/10

Exceptional

07 Oct 2024

Patrick

We just needed a place to sleep for the night. Great road house beside the hotel. Clean and friendly.

Friends

8/10

Excellent

13 Sep 2024

Roland

The room had average cleanliness. The hotel is older, but they offer a dinner and a breakfast that are definitely better than we have had anywhere. Staff is friendly. Rooms are roomy enough. It is a down-home hotel. While not pristine, it is reasonable and the food is good.

Partner

10/10

Exceptional

08 Aug 2024

Tonya

Helpful

10/10

Exceptional

29 Jul 2024

Bonny

Clean and comfortable

Room was very clean and mostly updated. Very quiet. Will definitely stay again.

Self

2/10

Poor

19 Jul 2024

Kimberly

Beds and rooms are small, couldn’t get extra towels and the bathtub wouldn’t drain as you showed

Business Family

10/10

Exceptional

09 Jul 2024

Doyle

A short mom and son get away!

All Staff extremely courteous , polite and accommodating!!! They checked on me to make sure room was acceptable and if we had everything we needed . Housekeeping does an amazing job! As well as front desk staff.

Friends_and_family Family

8/10

Excellent

06 Jul 2024

Sherry

The place was clean, the office staff was very nice except the woman who worked the night of July 5th. She was very rude and not nice at all. The other women was exceptionally nice. The building is very old, it could use updated as with the furnishings and fixtures. But it was very clean!! The breakfast and dinner was very delicious!!As were the people serving the food, they were very good at keeping everything clean and tidy. Getting towels was an issue with the night time offuce person

Leisure

10/10

Exceptional

04 Jul 2024

Crystal

Breakfast and supper included in room stay. A

Leisure Family

10/10

Exceptional

29 Jun 2024

Mary

The staff was excellent and friendly. The food was wonderful and the room clean and quiet . Very very much recomended

Friends_and_family Family

10/10

Exceptional

24 Jun 2024

Nadine

Staff were friendly and helpful and the offer of breakfast and dinner was fantastic. Would definitely stay there again.

Business_and_leisure Partner

6/10

Pleasant

24 Jun 2024

Patrick

Nothing a good cleaning and a good handyman couldn't fix.

8/10

Excellent

18 Jun 2024

Susan B

The toilet did not function properly. Otherwise nice for the price.

Leisure Pet

10/10

Exceptional

11 Jun 2024

Guo Qin

The staffs are friendly.

Leisure

10/10

Exceptional

07 May 2024

Tamera

Great Stay

I travel a lot. The front desk called after check in to make sure the roim was okay.
I was pleasantly surprised. Yes, I smoke, and the room still smelled nice. The refrigerator was not only clean but worked . Very well. The room over all was very clean.
I will stay there again

Business

8/10

Excellent

22 Apr 2024

James

Good value

Good value hotel. The included supper was nice because there aren't any restaurants nearby. Property is older, but clean and comfortable. Lack of an elevator could be a problem for some.

Self

10/10

Exceptional

13 Apr 2024

Timothy

Excellent hotel. Close to interstate, free breakfast and supper, clean, and friendly staff.

10/10

Exceptional

04 Apr 2024

Kathryn

Clean and staff friendly

10/10

Exceptional

31 Mar 2024

Robert

Convenient for us clean and neat

Leisure

10/10

Exceptional

29 Feb 2024

Mary Beth

I was charged twice for this stay. Expedia charged me 142.21.
The hotel asked for a credit card and I accidentally gave them a different card. That account shows a charge of $192.21.
Help!

Leisure Family

8/10

Excellent

18 Feb 2024

Christopher

Older place. Complimentary southern dinner was GREAT. Easy access to the interstate. Has all amenities. Only downside was the mattress. It sank in the middle and we rolled towards each other all night.

Leisure Family

4/10

Poor

18 Dec 2023

frank

Not good.

no elevators. Put us senior citizens on third floor. Nobody to carry up suitcases. Charged us $10 extra to move us in same type room on first floor. Noise coming from room next door made it hard to sleep. Noise of cars leaving next morning was loud in room. Would not stay here again

Business

10/10

Exceptional

05 Nov 2023

Marjorie

Homemade dinner and breakfast included. Quiet and clean. Friendly people. Pet friendly. Definitely suggest staying here.

Leisure Pet

6/10

Pleasant

22 Oct 2023

Toni

Staff was very friendly and accommodating.

Leisure Partner

4/10

Poor

16 Oct 2023

Valerie

The photo shown on Expedia is not where the accommodations are. They are up the hill from this
check-in and \"dining\" area shown in the picture. The country supper offered as part of the stay was soup in a styrofoam container and a thin sandwich made with one slice of \"meat.\" Room was on the \"poor\" side of average!

Business_and_leisure Family

10/10

Exceptional

08 Oct 2023

Maria

Check in was easy and staff very friendly. Room was good and comfortable.

Leisure Partner

10/10

Exceptional

30 Sep 2023

Tara

Was easy to find right off the Highway

Leisure Family

4/10

Poor

03 Jul 2023

Amanda

We stayed here for a softball tournament and weren't looking for anything fancy, but the hotel is outdated and not clean. The walls in the bathroom looked like they had dried boogers and other stuff on them behind the door and by the toilet. A storm knocked the power out for over 5 hours, the ice machine didn't work, our outside door looked like someone tried to kick it in, and the ac didn't work very well at all. The cost of the room was $180 w/tax and it wasn't worth it by far, if I could've changed hotels I would've and I have never felt that way about any hotel I have stayed at before.

Friends_and_family Family

2/10

Poor

29 Jun 2023

Anthony

I rented the room for my sister, who had been assaulted and robbed, unfortunately they would not let her check in due to no physical copy of her stolen ID card, she did have a photo, so they literally said that she could sleep in the street and not in the paid for room, additionally, they will not refund the money for the room.

Completely heartless staff, rules are rules, I guess, people be damned.

Leisure Self

10/10

Exceptional

15 Jun 2023

Leiliamarie

Amazing! Wonderful friendly staff. Clean rooms. Free wi-fi and TV. Great outdoor pool. Complimentary southern breakfast and dinner! Absolutely love this place!

Leisure Family_with_children

8/10

Excellent

26 May 2023

Catherine

Clean rooms and the bed was comfortable. Bathroom could use an update.

Leisure Family

10/10

Exceptional

15 May 2023

Mark

This place was a bit date and a little well worn but very clean and very comfortable.
The bed was excellent.

Leisure Self

10/10

Exceptional

10 May 2023

Levon

Great experience. Room was clean. Im a smoker and chose this hotel because it offered a smoking room usually smoking rooms smell awful but this was a pleasant surprise. I would stay hereagain. Thank you for providing for me. Please continue to offer smoking rooms

Leisure Friends

10/10

Exceptional

26 Mar 2023

Sharon

The staff was very friendly and helpful and the room was comfortable. Location worked well for our travel.

Leisure Partner

8/10

Excellent

15 Dec 2022

Kelly

Beds were comfortable. Easy to find. Shower had nice pressure. Check in and out clerks were very friendly. Quiet area.

Leisure Family

10/10

Exceptional

12 Dec 2022

Scott

Everything was great

Leisure Self

10/10

Exceptional

28 Oct 2022

Nadezhda

Staff really nice and this property had dinner served, something you dont see often.

Leisure Self

6/10

Pleasant

24 Oct 2022

Mary T

Our heat didn’t work first night. Finally moved us next morning

Leisure Family

10/10

Exceptional

15 Oct 2022

Amanda

Worth it

Stayed for 5 nights and it was everything we needed. Everyone was very friendly, they served breakfast and dinner, and it was close to all of our activities. Pet friendly which is hard to find.

Friends_and_family Family

4/10

Poor

11 Oct 2022

ted

the expedia site did not state that the king bed suites were all on the third floor. there is no elevator.

Leisure Partner

10/10

Exceptional

23 Sep 2022

Sam

Clean room, friendly staff.

Business Self

10/10

Exceptional

09 Sep 2022

Wayne

Had issues with my room key, staff was very helpful to get it corrected. Breakfast was great as well.

Self

10/10

Exceptional

09 Sep 2022

Janice

nice place to stay

Very nice, comfortable place to stay, clean, freshly painted Friendly staff. Close to the Interstate
staff

Partner

10/10

Exceptional

05 Sep 2022

travis

Friendly staff and supper and breakfast are included

Leisure Family

8/10

Excellent

29 Aug 2022

Karen

Generally the room was nice, clean, the area was very quiet. The phone didn’t work, the TV remote barely worked, the alarm didn’t work, the hey cards were sensitive to demagnetizing, and the door wouldn’t lock sometimes. The staff was very nice, so maybe I was just unlucky, and I would stay again.

Leisure Self

6/10

Pleasant

09 Aug 2022

Gideon

It was nice for the two days

Leisure Friends

8/10

Excellent

29 Jul 2022

Samuel

Nice staff

Leisure Family

10/10

Exceptional

04 Jul 2022

charles

Loved it there. Staff friendly, and helpful. Rooms very clean, bed super comfortable, and the sheets crisp and smelled fabulous.Loved the country supper and breakfast

Leisure Partner