Name: Metro Inns Falkirk
Address: Bean Cross Farm, Falkirk, FK2 0XS, GB

8/10

Excellent

18 Jul 2026

Paul

Served our purpose. Very clean. Great staff. Room needs refreshing, shows signs of wear.

Partner

6/10

Pleasant

15 Jul 2026

Michael

Cheap and cheerful fine for contractors

4/10

Poor

14 Jul 2026

Monica

Plus un hostel qu'un Inn. La chambre avec 2 lits simple et salle de bain privé était correct mais la chambre avec lit double et pas de salle de bain privé est a évité. Les lits ne sont pas du tout confortable, a moins d'aimer dormir directement sur le sommier. L'odeur de cigarette est très présente. Il y a une cuisine commune dans laquelle on peut y ranger de la nourriture dans les réfrigérateur. Mais attention, quelqu'un a ouvert notre glacière et a pris notre lait! La cuisine a l'essentiel de base pour y cuisiner. Il semble y avoir plusieurs travailleurs étrangers qui y demeure ici. C'est tout de même propre et le personnel assez courtois. Grand stationnement partagé avec l'hôtel d'a coté et un restaurant buffet chinois. Bruyant car collé sur l'autoroute et les fenêtres ferment mal donc ne coupent aucun bruit. A moins de ne pas avoir de budget, j'éviterais cet établissement.

Family

6/10

Pleasant

06 Jul 2026

Christa

Property was fine if you are not fussy really. Kitchen could do with a good clean and an update. Shower in our room also could have done with an update. It looked grubby but I think was just very old. Staff were lovely and very helpful during our stay.
My only complaint. I left a silver chain in my room. I have called twice and emailed via the website but am no further forward in getting it back. Staff have confirmed it was found and I have offered to pay for its return but everyone seems unsure if this can be done! I don’t understand the problem really.

Friends_and_family Friends

10/10

Exceptional

04 Jul 2026

Sean

It was perfect for the few hours I needed it

6/10

Pleasant

02 Jul 2026

David

Its an older property it looks like its a stop for tradesmen and people working away a cheap stopover handy for the motorway

Self

4/10

Poor

26 Jun 2026

Mavis

Beware the rooms are very small one night is enough for a stoppver

8/10

Excellent

24 Jun 2026

Therese

Clean room

Partner

4/10

Poor

20 Jun 2026

Emma

Paid for non-smoking room but the whole place stank of smoke.

Partner

2/10

Poor

18 Jun 2026

Ryan

Stinking place carpets r rotten room is really bad tolits r showers r for everyone and not clean at all

Self

4/10

Poor

17 Jun 2026

Anna

It was clean and the bed was comfy, but the rooms were incredibly small and the toilet was in the actual room, just a shower door to separate it off. Very cheap, but not very welcoming, and the bedside table was very scratty.

Friends_and_family Family

10/10

Exceptional

14 Jun 2026

Belinda

Brilliant hotel. Our first time being there. We were there for one night for the Ministry of Sound Classical gig. The hotel was super clean. Our room was for 3 people. A double bed with a bunk up top. The bunk bed was really easy to get to even for an adult. The room itself was lovely and clean and the beds were comfy. We all slept well. The room we had, had a sink in it and the toilets were just round the corner. All of the toilets were individual cubicles that were completely private. Each one that we used was spotless clean (it put my own to shame) The staff were excellent from start to finish. Really helpful with directions to our venue (thank you for that) and again when I wanted water out of the vending machine. They also have a smashing coffee and tea machine that gives really good coffee and a huge selection of tea. Something I did not expect. For the money it's definitely a no frills hotel. But honestly I'd definitely stay here again. 5 stars all round. There's also the Chinese Banquet place literally nextdoor for anyone looking for food. It's a win all round.

Friends_and_family Family

4/10

Poor

12 Jun 2026

Margaret

The staff were friendly.
The hotel was absolutely bare bones, not even a picture on the wall. It felt like a cell.
It was loud in the reception and with cigarette and weed smoke all around the entrance door from the people congregating there.

Self

6/10

Pleasant

11 Jun 2026

Margo

Good clean room and got good sleeps. Staff were brilliant and had all facilities you needed.

Partner

2/10

Poor

10 Jun 2026

Kyle

Pillow covered by hair!
The door did not close properly and I had to change the room.

2/10

Poor

09 Jun 2026

Afreen

The rooms smells like hospital. Dirty common washroom and showers with high speed water.

Please don’t book rooms if you are on vacation it will ruin your vacation.

Friends

4/10

Poor

07 Jun 2026

Ronald

This was not what I expected the room had a sink and that was it, the TV buttons didn't work the toilets were like a porto loo cubical and the showers were the same shared with the rest of the corridor. The double bed was a mattress on a solid base and you could feel every spring in it.
I have spent better nights camping .

Friends_and_family Family

6/10

Pleasant

07 Jun 2026

Benjamin

For me it's not as bas as others have said. It's a bargain priced Hostel and there is a good reason why it is so darn cheap. People seem not to have looked at photos to see what the rooms are like.

Unlike other people I heard no late night noise, no banging of doors, no dodgy people staying, no smelly rooms and the staff were polite and courteous. The floors weren't the cleanest but that ensuite was spotlessly clean.

There is parking outside, several restaurants around the corner and alongside a main road. As you can see in the photos the ensuite bathrooms are small and I mean small, if you have a shower the floor next to the toilet will be soaking wet. also well the bed isn't the most comfortable I had no problem sleeping.

As I said it's cheap for a reason, you won't be staying in a great place but I had no overall problem.

Self

6/10

Pleasant

07 Jun 2026

Matthew

shared bathroom for each hall. very cheap, and is better than you'd expect for the price.

Partner

2/10

Poor

06 Jun 2026

Mark

Easily the worst hotel i have ever stayed at, mouldy,smelly dirty room, carpets filthy, would have been out of there rapid if it wasnt for the fact every where else was booked out due to madness gig. Would say this was more of a hostel/hovel than a hotel, avoid booking

Partner

6/10

Pleasant

06 Jun 2026

GEORGE

Cheap and cheerful Ideal for the work lads

8/10

Excellent

03 Jun 2026

Bombino Benson

Clean and cozy

Self

8/10

Excellent

02 Jun 2026

Sharon

This hotel was fine for an economical one-night stay in the area. Nothing fancy, and shared bathroom facilities (many of which were 'out of order'). The bedroom was fine, although it would have been nice to have a tea kettle in the room. The location was good -- not too far from Edinburgh Airport, and convenient for visiting the sites in Falkirk and Stirling as long as you have a car. The staff was there 24 hrs/day, so could accommodate our very late arrival due to flight schedules. Overall we would definitely use them again if we have a quick overnight or early flight EDI.

Partner

4/10

Poor

28 May 2026

Linda

no lifts,quite run down in places and felt like you were sleeping on the motorway,very noisy. Staff were pleasant though.

Family

2/10

Poor

27 May 2026

Fay

Prison-cell chic. Did not feel safe.
First thing I did on arrival was to see if Travelodge next door or Premier Inn down the road had any rooms. If they had, I'd have moved out after ten mins.
Nearby toilets out of order. Didn't dare use the shower.
Sticky carpets and odd smells. Might be related to the weird 'cigarettes' in the carpark.
Dreadful. Never using Metro Inns again.

Self

10/10

Exceptional

26 May 2026

David

Staff very helpful. Room clean.

Self

8/10

Excellent

22 May 2026

guy

Nice stay, clean and comfortable

Self

4/10

Poor

18 May 2026

Callum

I knew this would be a basic room in a \"budget hotel\". I just needed somewhere close to Edinburgh Airport for a morning flight.

I just did not think it could be so basic.

On arrival the reception lobby and hallways reeked of smoke.

The room was old and very verytired, a bit like me.

However, one power socket, ( no USB), one light for the whole room, one plastic chair, one chap hook for a towel and one shabby broken bedside cabinet...

Not so pleasant..

On the plus, side, the beddings were clean and fresh..

Self

10/10

Exceptional

15 May 2026

Grzegorz

Ok

Partner

10/10

Exceptional

07 May 2026

Danielius

Great to stay for short time
Great staff, very helpfull

10/10

Exceptional

04 May 2026

JING

Good value for money. Staff friendly and 24 hr staff reception. Easy parking.

Friends_and_family Family

6/10

Pleasant

03 May 2026

nina

You get what you pay for

Self

2/10

Poor

03 May 2026

Katrine

I tried both calling and messaging the place, because I had to change my plans, but they never answered.

This means that I never got to visit the hotel.

Self

2/10

Poor

13 Apr 2026

Stephen

nothing going for it, except the price

Self

8/10

Excellent

09 Apr 2026

Dorian

It is cheap.and cheerful
You cannot expect the Ritz for the price.

Partner

2/10

Poor

06 Apr 2026

Pavan

Not bad

Partner

10/10

Exceptional

06 Apr 2026

tadeusas

Good stuff

6/10

Pleasant

03 Apr 2026

Andrew

Cheap and cheerful, room was clean but smelled of smoke

Self

6/10

Pleasant

17 Feb 2026

Sargon

Heating bed carpet

Self

8/10

Excellent

12 Feb 2026

CHLOE

Most of the staff were very friebdly and helpful, the kitchen facilities were amazing and the room while simple was clean and served its purpose well

Leisure Partner

6/10

Pleasant

02 Jan 2026

Ekambara

Okay

Leisure Friends

2/10

Poor

01 Jan 2026

Ross

Looks more like a jail than a hotel to be honest and it also felt like that roasting there

Partner

2/10

Poor

24 Dec 2025

janice

Left after 20 minutes. It was awful dirty, used for homeless. No toilet in room. Carpet disgusting, blinds mouldy and ripped. Bedside table looked like it had been dragged out of a skip. Walls were marked, blood on bedding. I was also charged for the first night as manager said that the room would need to be cleaned as i had a dog with me. More like the dog needed cleaned after being in the room. Was also told that there would be no staff for three of the days/night.

Self

6/10

Pleasant

18 Nov 2025

David

My first time at a Metro so not sure what to expect the Kitchen looked fully equipped I did not use, a lot of the fridges looked full. Plenty of signs saying what not to do camera's are in the kitchen saying do not use other peoples food etc. I have not stayed in a hotel with shared facilities so wanted to give it a go. The reception is maned 24 hours give room keys in when going out each time to save lost keys. The room was clean no kettles in the room bot are in the kitchen with a coffee tea machine in the entrance . The post code I had took me across the road to the Premier hotel not sure why. A buffet place is next door with a Pub across the road at the Premier hotel

Business Self

8/10

Excellent

03 Nov 2025

Rosemary

The value for money here was incredible. Despite reading some unsavoury reviews, we have nothing but praise for it. We chose a room with private facilities, and although small, it had everything we needed for an overnight stay. Bed sheets were spotless, white cotton good quality, as were the towels. There was a 2 drawer chest of drawers between the single beds, hanging space but no hangers, only hooks. We had our own hangers with us so no problem. Tea/coffee making facilities incuded too. There is a fabulous Bejing Banquet right next door to Metro Inns if you want somewhere good to eat. The shower/ toilet/ wash basin fits into a compact space with a modesty screen door for privacy. a couple of shower gels and shampoo provided also. We were on ground floor and experienced no late noise whatsoever.

Partner

2/10

Poor

01 Nov 2025

Kathryn

Health hazard. Do NOT book here, we did not stay and have been refused a refund.

Reception staff hang up on guests attempting to get a refund. The receptionist (who I am not allowed to name) is rude and abrupt, excuses everything by saying “budget hotel, what do you expect?”, when you advise her that you do not expect mould in the room she has no answer.

Unsure if the manager exists as always seems to be night shift (probably to avoid unhappy guests).

Have had to pass to lawyers to claim back as this hotel is severely falsely advertised and below standard. Unless you want to stay with mould and dirty carpets, a shower you’d need to wear your shoes to get in then you should avoid this.

Business

6/10

Pleasant

30 Oct 2025

Alistair

Basic and forfils the price

8/10

Excellent

30 Oct 2025

Mathew

Good price for adequate accommodation

Business Self

6/10

Pleasant

30 Oct 2025

India

the bed was a bit uncomfortable but the staff were lovely

Leisure Partner

10/10

Exceptional

26 Oct 2025

Francisco Javier

Staff always available. Really helpful and very kind all of them. Kitchen really good for breakfast, lunch and dinner. The price is really good for all the service. If you know hotel Formule 1 in France, this is exactly one of them, but with people in the reception.

Leisure Family_with_children

8/10

Excellent

19 Oct 2025

Edmond Korang

Good

2/10

Poor

05 Oct 2025

Ian

The receptionist was brilliant and did her job well.
No shaver socket, no bedside lamps, no hairdryer as advertised. Kettle too big to fit under the tap. Shower door could not be totally closed. Mildew and cracked tiles in shower room. Window sill had half the paint missing. I have photos of everything which I will send to head office. Hotel basically needs a revamp as not really fit for purpose. Tonight we are in another motorway services hotel which is cheaper and 5 star by comparison.

2/10

Poor

05 Oct 2025

Selina

Very small
Rooms couldn’t move in them. Very cold

Business

2/10

Poor

04 Oct 2025

Brianna

This is by far the most disgusting place I’ve ever seen. There was literal feces smeared on the wall. The mattresses have to be 40 years old at least and are stained beyond anything my worst nightmares could come up with. The shared bathrooms were even worse. I can’t believe Expedia even allows a place like this on their site. The health department needs to be called. We left and had to use hand sanitizer just from being in the building.

6/10

Pleasant

01 Oct 2025

Joanne

Staff were great and really helpful. You get what you pay for, it is rough around the edges (carpets are terrible and some of the toilets and showers were locked so we were unable to use them). A handy location for the sites.

2/10

Poor

01 Oct 2025

Robert

Awful place dirty smelly room overwhelming smell of drugs we refused to stay .never done that before anywher but this was absolutely disgusting

Leisure Partner

6/10

Pleasant

30 Sep 2025

James

You get what you pay for, the room nice enough but there cracked paint and the pilows were very small but for the price it was well worth . comftable bed and clean. Maybe tad nosy from other guests as walls aren't thick so maybe a set of ear plugs and your good to go.

Leisure

2/10

Poor

28 Sep 2025

Anita

Filthy hotel, should be fumigated.

We arrived at hotel at 9pm. Given room key. Even going to room, the hotel smelt dirty. Got to room, sat on the bed and there was a horrible smell. We traced the smell to the mattress, which looked like it had been used as a toilet. Went to reception to complain and was told all the other rooms were just the same as it was a budget hotel. Tried to contact Hotels.com to no avail. We tried all local hotels to try to get a room, again to no avail. As my husband is disabled we had no alternative but to go back to the hotel. On getting back to the hotel the man on reception as good as laughed as us, and said he told us we wouldn't get anywhere else. So we had no alternative but to go back to the room. We ended up watching tv until 2am, lying on top of the bed in our pj's and onesies, with the window open as the smell was that bad. The bed was so disgusting that you could not have got under the covers. We would recommend NOT to use this hotel as it truly is filthy and we are disgusted by the fact that Hotels.com have this hotel listed on their website. If you do book this hotel we would recommend you do remove the sheet and look at the mattress before sleeping on it. Please see the photos we have put on.

Partner

2/10

Poor

26 Sep 2025

glenda

Not clean

Leisure Family

2/10

Poor

25 Sep 2025

Marc

The bed wasn’t the best an I suffer with back problems an I asked to change the room an the block with the glasses gave me attended say there’s nothing wrong with the bed an there clearly was the pillow side was lower than the end you put your feet when you layed down on it an by eye you could see

Leisure Partner

6/10

Pleasant

22 Sep 2025

Ryan

Rooms were interesting

Leisure Family_with_children

2/10

Poor

22 Sep 2025

Svetlin

Everything is old and unmaintained. Dirty and torn carpet. Two toilets and two bathrooms for the entire corridor (more than 15 rooms). I entered the toilet with my backpack on my back and the door closed behind me. It is so narrow that I had to take off my backpack to be able to turn around.

Business Self

2/10

Poor

21 Sep 2025

John

Property needs renovation in a big way

Leisure Partner

2/10

Poor

20 Sep 2025

Charmaine

Will never stay here again

Very dirty, ripped blind, noisy. The toilets and showers are seperate to the room, very dirty, strong smell of urine.

Friends_and_family Family

10/10

Exceptional

20 Sep 2025

Farrison

It was very good

4/10

Poor

18 Sep 2025

Shaena

Unbelievable bed! Felt every spring. Just awful.

Leisure Self

4/10

Poor

16 Sep 2025

John

Room furnishings not good shower did not work properly. Shower head leaked heavily. Room very small and cramped. The hotel personnel were very nice

6/10

Pleasant

14 Sep 2025

Martin

Untidy and tired hotel. Very budget.

Business Self

4/10

Poor

14 Sep 2025

Catriona

Get what you pay for.....

Adequate accommodatio. Very basic, motel style rooms. Shared toilets and showers. Room had sink and tv. Sheets were clean and towels and a bar of soap provided. Reception staff were nice and friendly.

2/10

Poor

13 Sep 2025

Gerard

Avoid.

The actual ‘stay’ lasted less than one hour after I found bed bugs in the room. Immediately checked out and found other accommodation.
Avoid avoid avoid.

Business

2/10

Poor

11 Sep 2025

Liz

Do not book this place

Hotels.com should be ashamed of adverusing this Metro hotel. It was filthy and other clean bedding it was like a prison

Partner

6/10

Pleasant

09 Sep 2025

Wanda

Shower and toilet in same room. Rooms very small.

Leisure Friends

4/10

Poor

08 Sep 2025

Sherry

There was nothing on the website that told me that this hotel is being used for homeless people

Leisure Family

6/10

Pleasant

05 Sep 2025

Flordeliza

Staff are friendly and helpful.

Friends_and_family Family

2/10

Poor

03 Sep 2025

Austin

Booked for four days but wound up leaving after two because there was bed bugs.

Leisure Partner

6/10

Pleasant

02 Sep 2025

Michael

It's ok

Very friendly staff ,room small and compact but slept well , very good value for the stay ,would stay again

Friends_and_family Friends

6/10

Pleasant

02 Sep 2025

Colin

Fine for a bed of you have an early morning flight

Leisure Friends

2/10

Poor

31 Aug 2025

Colin

Was damp an awful smell and tge room was very damp and smelly toilet in a shower the heater very old and broken beds smelt of damp very badly i handed the key bk in my partner has sever asmah couldnt of stayed tgere we booked another hotel

Leisure Partner

10/10

Exceptional

30 Aug 2025

Beverley

I really enjoyed our 3 night stay. Our room was very clean. Housekeeping came round every day. Shower facilities were very clean. If I was to add anything it would be some outside seating area.

Leisure Family

8/10

Excellent

30 Aug 2025

Tim

Definitely pet friendly. Bedding was clean and room secure. For the price paid (average less than half the others within a 50 mile radius) you expect a few niggles, but nothing that would stop me staying again. Ideal base for Kelpies, Falkirk Wheel, and train to Edinburgh (in Fringe season). Ideal for a one or two night stopover, which is probably why it is so popular with tradespeople.
Very good value for money.

Leisure Pet

6/10

Pleasant

27 Aug 2025

EDWARD

Mushrooms growing in the shower which in its self was a combined shower toilet and sink Day 2 the cleaner had removed the mushrooms which were not new but missed the dirty floor the wall side of the toilet .Duvet seemed to smell door hard to unlock and lock one headboard (Twin room with suite) was ripped.The page was not clear about the kitchen made it seem like you had one in your room which was doubtfull.Tv remote handed over with keys felt like a prision batteries were flat had to hold right next to tv to use.

Business

8/10

Excellent

26 Aug 2025

Leon

It was sufficient for my needs at a reasonable price.

Leisure Self

4/10

Poor

25 Aug 2025

Gary

Staff were professional and friendly. The rooms and facilities were more suited for homeless people to get them off the streets.

8/10

Excellent

25 Aug 2025

Joseph T

The experience based on the price was amazing. We paid for a room with a shower but we didn't use it since we left the window open because it was hot. The bed wasnt great but the staff gave us and extra blanket for my wife to use for more comfort. The hotel is next to 2 good restaurants and was a nice 30-45 minute walk to stores or the train. Would come back again.

Leisure Family

6/10

Pleasant

25 Aug 2025

Andrew

The only thing I can say that i wasn’t happy with is the house keeping department, my room wasn’t cleaned for the whole 3 days during my stay, bedsheets wasn’t changed room wasn’t hoovered🙁🙁

8/10

Excellent

25 Aug 2025

Sara

The room was very clean and the staff friendly and helpful.

Leisure Self

6/10

Pleasant

24 Aug 2025

John

I had one of the \"en-suite\" rooms. Very strange having the toilet and sink inside the shower cabinet so once you've used the shower everything gets wet! You have to dry your feet after using the toilet and sink. Still better than having to walk down the corridor to use one of the plastic cubicles.
The paintwork on the windowsill was in very poor condition although I did notice work being carried out in the adjacent rooms.

Business Self

8/10

Excellent

24 Aug 2025

Simon

a pleasant place to stay, that is well located and offers useful services with friendly and helpful staff

6/10

Pleasant

24 Aug 2025

Janet

Metro Inns Falkirk

Comfortables beds in a compact room. Toilet based in the enclosed shower space with clesr shower door a bit of surprise.

Friends_and_family Family

2/10

Poor

23 Aug 2025

Kimberley

Had no idea there was no bathroom in the room. Sorry but I’m not in the habit of walking up a hall in a towel. Photos show a photo of a bathroom within the room. I checked out within 2 hours

Leisure

8/10

Excellent

23 Aug 2025

Michael

Satisfied

The room was very small and had a strange all in one shower and toilet combination. It was clean and with friendly staff though. All I needed was a bed for the night at a reasonable price however and this delivered that.

Friends_and_family Family

6/10

Pleasant

22 Aug 2025

Isaac

Value for money!

Leisure Self

2/10

Poor

20 Aug 2025

Sheila

Was more like a 'Doss House'
No toilet or shower in the room and 2 of 3 separate toilets were out of order.
Other residents were coming out of shower and walking down corridor with a towel around their waist.
Nowhere local for breakfast except for Chinese Buffet restaurant next door.
Staff seemed friendly but as to the condition of hotel very tatty.
Was meant to stay for 3 nights but only because nothing else available that night stayed for one. Left and went to a different hotel for the other 2 nights.
Would not recommend.

Leisure Partner

8/10

Excellent

17 Aug 2025

Bobby

Needs a lot of tlc to be put into the rooms, me and my mate had a enuite twin with a lovely shower. Beds were comfy the room was very small and tight on space. The cleanliness of the room wasn't the best as there were dead flies lying around the room and bathroom, was also very badly stained in areas. Some staff were helpful and some not so much. Price for the stay was a bit overpriced for the lack of care gone into it. We would stay again based on the beds being comfy and decent shower. Just hope that when we do return that there has been improvements been made to make the price p/n more worth it

Leisure Friends

4/10

Poor

17 Aug 2025

Arlene

Staff were friendly. Hotel is very basic no frills. The room was dirty blind was all ripped carpet was all stained frame of bed was filthy walls all marked gap in the door toilets were more like portaloos but they do have en suite rooms

Leisure Family

6/10

Pleasant

17 Aug 2025

Amber

Everything is fine but room carpet is very dirty

2/10

Poor

16 Aug 2025

PRAVESH

Food options-nil
Clean is negative 5
Toilet and bathroom is shared with whole floor, possibly with other floors too. Very dirty.
I would have attached photo if such option was available. They should rename themselves hostel/backpackers.

Leisure Family

6/10

Pleasant

15 Aug 2025

Munyaradzi

Offers good standard budget rooms, so there is value for money if on a budget. However the water glasses, cups and electric jug in the room were dirty.

Leisure Partner

6/10

Pleasant

14 Aug 2025

Daniel

This is the most inexpensive stay in the area. Kind of hard to get to if you don't have a car. We had a shared bathroom, which was a pain in the butt. But a lot cheaper than anything near Edinburgh.

Business_and_leisure Partner

2/10

Poor

14 Aug 2025

M.

We need refund..as we didn't stayed in this property...and shifted to travel lodge

Leisure Family_with_children