Metro Inns Falkirk

6/10

Pleasant

17 Feb 2026

Sargon

Heating bed carpet

Self

8/10

Excellent

12 Feb 2026

CHLOE

Most of the staff were very friebdly and helpful, the kitchen facilities were amazing and the room while simple was clean and served its purpose well

Leisure Partner

6/10

Pleasant

02 Jan 2026

Ekambara

Okay

Leisure Friends

2/10

Poor

01 Jan 2026

Ross

Looks more like a jail than a hotel to be honest and it also felt like that roasting there

Partner

2/10

Poor

24 Dec 2025

janice

Left after 20 minutes. It was awful dirty, used for homeless. No toilet in room. Carpet disgusting, blinds mouldy and ripped. Bedside table looked like it had been dragged out of a skip. Walls were marked, blood on bedding. I was also charged for the first night as manager said that the room would need to be cleaned as i had a dog with me. More like the dog needed cleaned after being in the room. Was also told that there would be no staff for three of the days/night.

Self

6/10

Pleasant

18 Nov 2025

David

My first time at a Metro so not sure what to expect the Kitchen looked fully equipped I did not use, a lot of the fridges looked full. Plenty of signs saying what not to do camera's are in the kitchen saying do not use other peoples food etc. I have not stayed in a hotel with shared facilities so wanted to give it a go. The reception is maned 24 hours give room keys in when going out each time to save lost keys. The room was clean no kettles in the room bot are in the kitchen with a coffee tea machine in the entrance . The post code I had took me across the road to the Premier hotel not sure why. A buffet place is next door with a Pub across the road at the Premier hotel

Business Self

8/10

Excellent

03 Nov 2025

Rosemary

The value for money here was incredible. Despite reading some unsavoury reviews, we have nothing but praise for it. We chose a room with private facilities, and although small, it had everything we needed for an overnight stay. Bed sheets were spotless, white cotton good quality, as were the towels. There was a 2 drawer chest of drawers between the single beds, hanging space but no hangers, only hooks. We had our own hangers with us so no problem. Tea/coffee making facilities incuded too. There is a fabulous Bejing Banquet right next door to Metro Inns if you want somewhere good to eat. The shower/ toilet/ wash basin fits into a compact space with a modesty screen door for privacy. a couple of shower gels and shampoo provided also. We were on ground floor and experienced no late noise whatsoever.

Partner

2/10

Poor

01 Nov 2025

Kathryn

Health hazard. Do NOT book here, we did not stay and have been refused a refund.

Reception staff hang up on guests attempting to get a refund. The receptionist (who I am not allowed to name) is rude and abrupt, excuses everything by saying “budget hotel, what do you expect?”, when you advise her that you do not expect mould in the room she has no answer.

Unsure if the manager exists as always seems to be night shift (probably to avoid unhappy guests).

Have had to pass to lawyers to claim back as this hotel is severely falsely advertised and below standard. Unless you want to stay with mould and dirty carpets, a shower you’d need to wear your shoes to get in then you should avoid this.

Business

6/10

Pleasant

30 Oct 2025

Alistair

Basic and forfils the price

8/10

Excellent

30 Oct 2025

Mathew

Good price for adequate accommodation

Business Self

6/10

Pleasant

30 Oct 2025

India

the bed was a bit uncomfortable but the staff were lovely

Leisure Partner

10/10

Exceptional

26 Oct 2025

Francisco Javier

Staff always available. Really helpful and very kind all of them. Kitchen really good for breakfast, lunch and dinner. The price is really good for all the service. If you know hotel Formule 1 in France, this is exactly one of them, but with people in the reception.

Leisure Family_with_children

8/10

Excellent

19 Oct 2025

Edmond Korang

Good

2/10

Poor

05 Oct 2025

Ian

The receptionist was brilliant and did her job well.
No shaver socket, no bedside lamps, no hairdryer as advertised. Kettle too big to fit under the tap. Shower door could not be totally closed. Mildew and cracked tiles in shower room. Window sill had half the paint missing. I have photos of everything which I will send to head office. Hotel basically needs a revamp as not really fit for purpose. Tonight we are in another motorway services hotel which is cheaper and 5 star by comparison.

2/10

Poor

05 Oct 2025

Selina

Very small
Rooms couldn’t move in them. Very cold

Business

2/10

Poor

04 Oct 2025

Brianna

This is by far the most disgusting place I’ve ever seen. There was literal feces smeared on the wall. The mattresses have to be 40 years old at least and are stained beyond anything my worst nightmares could come up with. The shared bathrooms were even worse. I can’t believe Expedia even allows a place like this on their site. The health department needs to be called. We left and had to use hand sanitizer just from being in the building.

6/10

Pleasant

01 Oct 2025

Joanne

Staff were great and really helpful. You get what you pay for, it is rough around the edges (carpets are terrible and some of the toilets and showers were locked so we were unable to use them). A handy location for the sites.

2/10

Poor

01 Oct 2025

Robert

Awful place dirty smelly room overwhelming smell of drugs we refused to stay .never done that before anywher but this was absolutely disgusting

Leisure Partner

6/10

Pleasant

30 Sep 2025

James

You get what you pay for, the room nice enough but there cracked paint and the pilows were very small but for the price it was well worth . comftable bed and clean. Maybe tad nosy from other guests as walls aren't thick so maybe a set of ear plugs and your good to go.

Leisure

2/10

Poor

28 Sep 2025

Anita

Filthy hotel, should be fumigated.

We arrived at hotel at 9pm. Given room key. Even going to room, the hotel smelt dirty. Got to room, sat on the bed and there was a horrible smell. We traced the smell to the mattress, which looked like it had been used as a toilet. Went to reception to complain and was told all the other rooms were just the same as it was a budget hotel. Tried to contact Hotels.com to no avail. We tried all local hotels to try to get a room, again to no avail. As my husband is disabled we had no alternative but to go back to the hotel. On getting back to the hotel the man on reception as good as laughed as us, and said he told us we wouldn't get anywhere else. So we had no alternative but to go back to the room. We ended up watching tv until 2am, lying on top of the bed in our pj's and onesies, with the window open as the smell was that bad. The bed was so disgusting that you could not have got under the covers. We would recommend NOT to use this hotel as it truly is filthy and we are disgusted by the fact that Hotels.com have this hotel listed on their website. If you do book this hotel we would recommend you do remove the sheet and look at the mattress before sleeping on it. Please see the photos we have put on.

Partner

2/10

Poor

26 Sep 2025

glenda

Not clean

Leisure Family

2/10

Poor

25 Sep 2025

Marc

The bed wasn’t the best an I suffer with back problems an I asked to change the room an the block with the glasses gave me attended say there’s nothing wrong with the bed an there clearly was the pillow side was lower than the end you put your feet when you layed down on it an by eye you could see

Leisure Partner

6/10

Pleasant

22 Sep 2025

Ryan

Rooms were interesting

Leisure Family_with_children

2/10

Poor

22 Sep 2025

Svetlin

Everything is old and unmaintained. Dirty and torn carpet. Two toilets and two bathrooms for the entire corridor (more than 15 rooms). I entered the toilet with my backpack on my back and the door closed behind me. It is so narrow that I had to take off my backpack to be able to turn around.

Business Self

2/10

Poor

21 Sep 2025

John

Property needs renovation in a big way

Leisure Partner

2/10

Poor

20 Sep 2025

Charmaine

Will never stay here again

Very dirty, ripped blind, noisy. The toilets and showers are seperate to the room, very dirty, strong smell of urine.

Friends_and_family Family

10/10

Exceptional

20 Sep 2025

Farrison

It was very good

4/10

Poor

18 Sep 2025

Shaena

Unbelievable bed! Felt every spring. Just awful.

Leisure Self

4/10

Poor

16 Sep 2025

John

Room furnishings not good shower did not work properly. Shower head leaked heavily. Room very small and cramped. The hotel personnel were very nice

6/10

Pleasant

14 Sep 2025

Martin

Untidy and tired hotel. Very budget.

Business Self

4/10

Poor

14 Sep 2025

Catriona

Get what you pay for.....

Adequate accommodatio. Very basic, motel style rooms. Shared toilets and showers. Room had sink and tv. Sheets were clean and towels and a bar of soap provided. Reception staff were nice and friendly.

2/10

Poor

13 Sep 2025

Gerard

Avoid.

The actual ‘stay’ lasted less than one hour after I found bed bugs in the room. Immediately checked out and found other accommodation.
Avoid avoid avoid.

Business

2/10

Poor

11 Sep 2025

Liz

Do not book this place

Hotels.com should be ashamed of adverusing this Metro hotel. It was filthy and other clean bedding it was like a prison

Partner

6/10

Pleasant

09 Sep 2025

Wanda

Shower and toilet in same room. Rooms very small.

Leisure Friends

4/10

Poor

08 Sep 2025

Sherry

There was nothing on the website that told me that this hotel is being used for homeless people

Leisure Family

6/10

Pleasant

05 Sep 2025

Flordeliza

Staff are friendly and helpful.

Friends_and_family Family

2/10

Poor

03 Sep 2025

Austin

Booked for four days but wound up leaving after two because there was bed bugs.

Leisure Partner

6/10

Pleasant

02 Sep 2025

Michael

It's ok

Very friendly staff ,room small and compact but slept well , very good value for the stay ,would stay again

Friends_and_family Friends

6/10

Pleasant

02 Sep 2025

Colin

Fine for a bed of you have an early morning flight

Leisure Friends

2/10

Poor

31 Aug 2025

Colin

Was damp an awful smell and tge room was very damp and smelly toilet in a shower the heater very old and broken beds smelt of damp very badly i handed the key bk in my partner has sever asmah couldnt of stayed tgere we booked another hotel

Leisure Partner

10/10

Exceptional

30 Aug 2025

Beverley

I really enjoyed our 3 night stay. Our room was very clean. Housekeeping came round every day. Shower facilities were very clean. If I was to add anything it would be some outside seating area.

Leisure Family

8/10

Excellent

30 Aug 2025

Tim

Definitely pet friendly. Bedding was clean and room secure. For the price paid (average less than half the others within a 50 mile radius) you expect a few niggles, but nothing that would stop me staying again. Ideal base for Kelpies, Falkirk Wheel, and train to Edinburgh (in Fringe season). Ideal for a one or two night stopover, which is probably why it is so popular with tradespeople.
Very good value for money.

Leisure Pet

6/10

Pleasant

27 Aug 2025

EDWARD

Mushrooms growing in the shower which in its self was a combined shower toilet and sink Day 2 the cleaner had removed the mushrooms which were not new but missed the dirty floor the wall side of the toilet .Duvet seemed to smell door hard to unlock and lock one headboard (Twin room with suite) was ripped.The page was not clear about the kitchen made it seem like you had one in your room which was doubtfull.Tv remote handed over with keys felt like a prision batteries were flat had to hold right next to tv to use.

Business

8/10

Excellent

26 Aug 2025

Leon

It was sufficient for my needs at a reasonable price.

Leisure Self

4/10

Poor

25 Aug 2025

Gary

Staff were professional and friendly. The rooms and facilities were more suited for homeless people to get them off the streets.

8/10

Excellent

25 Aug 2025

Joseph T

The experience based on the price was amazing. We paid for a room with a shower but we didn't use it since we left the window open because it was hot. The bed wasnt great but the staff gave us and extra blanket for my wife to use for more comfort. The hotel is next to 2 good restaurants and was a nice 30-45 minute walk to stores or the train. Would come back again.

Leisure Family

6/10

Pleasant

25 Aug 2025

Andrew

The only thing I can say that i wasn’t happy with is the house keeping department, my room wasn’t cleaned for the whole 3 days during my stay, bedsheets wasn’t changed room wasn’t hoovered🙁🙁

8/10

Excellent

25 Aug 2025

Sara

The room was very clean and the staff friendly and helpful.

Leisure Self

6/10

Pleasant

24 Aug 2025

John

I had one of the \"en-suite\" rooms. Very strange having the toilet and sink inside the shower cabinet so once you've used the shower everything gets wet! You have to dry your feet after using the toilet and sink. Still better than having to walk down the corridor to use one of the plastic cubicles.
The paintwork on the windowsill was in very poor condition although I did notice work being carried out in the adjacent rooms.

Business Self

8/10

Excellent

24 Aug 2025

Simon

a pleasant place to stay, that is well located and offers useful services with friendly and helpful staff

6/10

Pleasant

24 Aug 2025

Janet

Metro Inns Falkirk

Comfortables beds in a compact room. Toilet based in the enclosed shower space with clesr shower door a bit of surprise.

Friends_and_family Family

2/10

Poor

23 Aug 2025

Kimberley

Had no idea there was no bathroom in the room. Sorry but I’m not in the habit of walking up a hall in a towel. Photos show a photo of a bathroom within the room. I checked out within 2 hours

Leisure

8/10

Excellent

23 Aug 2025

Michael

Satisfied

The room was very small and had a strange all in one shower and toilet combination. It was clean and with friendly staff though. All I needed was a bed for the night at a reasonable price however and this delivered that.

Friends_and_family Family

6/10

Pleasant

22 Aug 2025

Isaac

Value for money!

Leisure Self

2/10

Poor

20 Aug 2025

Sheila

Was more like a 'Doss House'
No toilet or shower in the room and 2 of 3 separate toilets were out of order.
Other residents were coming out of shower and walking down corridor with a towel around their waist.
Nowhere local for breakfast except for Chinese Buffet restaurant next door.
Staff seemed friendly but as to the condition of hotel very tatty.
Was meant to stay for 3 nights but only because nothing else available that night stayed for one. Left and went to a different hotel for the other 2 nights.
Would not recommend.

Leisure Partner

8/10

Excellent

17 Aug 2025

Bobby

Needs a lot of tlc to be put into the rooms, me and my mate had a enuite twin with a lovely shower. Beds were comfy the room was very small and tight on space. The cleanliness of the room wasn't the best as there were dead flies lying around the room and bathroom, was also very badly stained in areas. Some staff were helpful and some not so much. Price for the stay was a bit overpriced for the lack of care gone into it. We would stay again based on the beds being comfy and decent shower. Just hope that when we do return that there has been improvements been made to make the price p/n more worth it

Leisure Friends

4/10

Poor

17 Aug 2025

Arlene

Staff were friendly. Hotel is very basic no frills. The room was dirty blind was all ripped carpet was all stained frame of bed was filthy walls all marked gap in the door toilets were more like portaloos but they do have en suite rooms

Leisure Family

6/10

Pleasant

17 Aug 2025

Amber

Everything is fine but room carpet is very dirty

2/10

Poor

16 Aug 2025

PRAVESH

Food options-nil
Clean is negative 5
Toilet and bathroom is shared with whole floor, possibly with other floors too. Very dirty.
I would have attached photo if such option was available. They should rename themselves hostel/backpackers.

Leisure Family

6/10

Pleasant

15 Aug 2025

Munyaradzi

Offers good standard budget rooms, so there is value for money if on a budget. However the water glasses, cups and electric jug in the room were dirty.

Leisure Partner

6/10

Pleasant

14 Aug 2025

Daniel

This is the most inexpensive stay in the area. Kind of hard to get to if you don't have a car. We had a shared bathroom, which was a pain in the butt. But a lot cheaper than anything near Edinburgh.

Business_and_leisure Partner

2/10

Poor

14 Aug 2025

M.

We need refund..as we didn't stayed in this property...and shifted to travel lodge

Leisure Family_with_children

4/10

Poor

14 Aug 2025

MURRAY

Tiny room with toilet and hand basin in the shower cubicle. Carpet wet outside of shower. Beds comfortable. 7.00 p.m and had to ask that workmen stopped drilling and making a noise. Told they normally work to 9 or 10 pm. Not far from Falkirk town but need car.

Leisure Partner

4/10

Poor

12 Aug 2025

Randal

There was visible mold in the hall and room carpets. The floor in the room was also broken and when you stepped on the floor it gave way. I advised the front desk.

Leisure Family

2/10

Poor

12 Aug 2025

Odunola

Wasn’t enjoyable we couldn’t get our room hoovered throughout our 3 nights stay despite telling the staffs. Very smelly place never again .

Leisure Friends

2/10

Poor

12 Aug 2025

brian

There was mold growing outside of the bathroom in the room, the sheets you’re not clean, many problems with the commode in the

Leisure Partner

2/10

Poor

11 Aug 2025

John

Absolutely disgusting

Leisure

4/10

Poor

10 Aug 2025

David

You get what you pay for

Cheap and very basic. Dirty carpets and very dusty.

Self

8/10

Excellent

10 Aug 2025

philip

Metro Inns Adventure

Due to my mistake when booking, we had not realized that all rooms weren't en-suite. This is aajor factor for us as my husband is disabled. The receptionist on duty 6/8/25 around 14:30, was so helpful and managed to get us sorted.
The rooms were lovely and clean as were towels and bedding.

Friends_and_family Family

8/10

Excellent

10 Aug 2025

Kudzai Hillary

Budget-friendly hotel in a convenient location near the M9 and Falkirk attractions. Staff were friendly and helpful, and the shared kitchen was useful. Rooms and bathrooms are basic and could be cleaner, but fine for a short, low-cost stay.

Family_with_children

6/10

Pleasant

10 Aug 2025

Kalim

Basic but clean and comfortable, had a good nights sleep

Leisure Family

8/10

Excellent

09 Aug 2025

Diana

Functional and cheap. But you get what you paid for. Overall it was a great experience considering the price. We will come back.

8/10

Excellent

08 Aug 2025

Darren

Yes it was fine ,staff very helpful and polite ,rooms cleaned daily , additional facilities come in handy ,and convenient.
Overall not a bad stay .

Business

8/10

Excellent

08 Aug 2025

Violet

Good

8/10

Excellent

03 Aug 2025

Laura

Had a great stay would stay again staff very nice and friendly

Leisure Partner

8/10

Excellent

02 Aug 2025

Mark

Basic accommodation, very clean and comfortable.

Leisure Partner

4/10

Poor

01 Aug 2025

Matthew

The whole place needs a really good scrub. I get it's a budget place but at least hoover the rooms now and again

Business_and_leisure Self

2/10

Poor

31 Jul 2025

Peter

this is a real budget option. We had no en suite so shared bathroom and shower facilities which were impossible to access. Run down and rough. Receptionist was nice and kind but that’s the only plus

Leisure Partner

6/10

Pleasant

30 Jul 2025

Atikur

Bedrooms were in poor condition not as expected. Reception staff very friendly.
Shower rooms were good.
Utensils missing from separate kitchen. Check out time too early.

Leisure Family

4/10

Poor

28 Jul 2025

Pamoda

The frot desk member was friendly, and the place is ideal if you just need somewhere to sleep after a long day. It’s more convenient if you have your own vehicle — public transport is possible but not easy.

The bed was good. However, there was a sink in the room that wasn’t mentioned in the listing, which I found a bit awkward. The window was also difficult to open. There was no electric kettle, and we had to go down to the kitchen just to make a hot drink. Considering the price, it was disappointing that not even a tea bag or coffee sachet was provided.

There was a shared kitchen. But, most of the cookware was either unclean or not suitable for using. On the positive side, disposable cups, plates, and spoons were available.

The bathrooms were clean, but there were a limited number of toilets, and some lighting issues in both the toilet and shower areas — closing the door would turn the light off. The fixed showerhead couldn’t be adjusted, making it difficult to shower without getting your hair wet. The water shut off every 6–7 seconds, requiring you to constantly press the shower valve, which made showering very uncomfortable.

Overall, this place is fine for a one-night stay or have no other options, but don’t expect much comfort.

Leisure Partner

6/10

Pleasant

28 Jul 2025

Martin

👍

Business

10/10

Exceptional

27 Jul 2025

Adel

الغرف و دورات المياة صغيرة مع ذلك فيها مناسبه إلى حد ما

8/10

Excellent

26 Jul 2025

Simon

Quiet and good value

Peaceful and friendly place to stay. Conveniently located. You can use the shared kitchen.

4/10

Poor

26 Jul 2025

Denyse

Toilet and shower lights do not stay on. Do not rely on car GPS to find the premises.

Leisure Partner

2/10

Poor

22 Jul 2025

Plagats

Its horrible, dirty and not kid friendly definitely a no

2/10

Poor

22 Jul 2025

Tim

Thread bare carpets, bathroom facilities border line un hygienic the window in room was crumbling.

Leisure Self

4/10

Poor

22 Jul 2025

Gavin

Nice staff

Very basic - tired and dated. Nice staff though.

Friends_and_family Family

4/10

Poor

20 Jul 2025

Kenneth

It’s cheap and dated but also incredibly poor quality. The ladder to the bunk bed is loose and moves when someone tries to use it. The room stinks of dog and there is dog hair all over the carpet. Beds, mattresses, and pillows incredibly uncomfortable.

Leisure Family_with_children

2/10

Poor

19 Jul 2025

Rizwan

Very bad , very terrible , dirty mosquitoes bad enviroemwnt paid extra for toilet room

Family

2/10

Poor

16 Jul 2025

Jasmin

I never write reviews but I felt like I had to for this ‘hotel’…I could tell the owner is really making an effort to improve the hotel. After we complained he said he has been giving the rooms new paint and beds… but I don’t think anything could save this place. It needs to be knocked down to be honest. As soon as you walk in it STINKS of smoke and feels grotty. The carpet has stains and stuff all over it. We had gross stuff on the bed sheets. After complaining he said he would move us to another room but couldn’t give us a refund so we decided to just sleep in our sleeping bags on top of the beds. Very disappointing

Leisure Partner

2/10

Poor

15 Jul 2025

Sean

The room was dirty, mouldy and there were fleas in the bed.

Business Self

4/10

Poor

13 Jul 2025

Derek

The property is very basic. Plastic shower room and plastic toilet at end of corridor. Clean in the afternoon but very poor by the morning. People walking around the corridor most of the night and at two thirty in the morning a bloke whistling his dog! No coffee machine in room, but one in reception at a price.

Business_and_leisure Partner

2/10

Poor

11 Jul 2025

Glen

Awful place dreadful

This was by far the worst hotel I’ve ever stayed in and what an embarrassment for hotels.com to list this hotel it’s totally disgusting so sold and so out of touch with what a hotel is about. I felt as if I was staying in a prison although you’d have more comfort in a prison than this place. The showers were awful the bedroom felt like a prison cell and no food or drinks awful spot it should be demolished

Self

6/10

Pleasant

08 Jul 2025

Cihan

It was good

2/10

Poor

07 Jul 2025

Tony

Absolutely filthy from the outside in staff ok but it the worst place i have ever had the misfortune of spending the night in.

Never again.

Leisure Self

2/10

Poor

05 Jul 2025

Mr

Extremely terrible

It was terrible experience. It was totally unexpected and out of imagination. They have not specifically mentioned about the shared aminities. Only a single room is there as a accommodation. All the rest of the basic aminities like, washroom, kithchen is shared which not clearly mentioned in the advertisement. When you enter inside the hotel, it seems like hostels with dirty rooms, kitchens and Washrooms. I am pure vegetarian, how can i use any upholstery and cutlery from the kitchen where some people are cooking non veg things.

Partner

2/10

Poor

02 Jul 2025

Margaret

Disgusting filthy place from the entrance onwards. Drunken brawl taking place on arrival, 2 kids running smock around the corridors, reception not manned at 6pm, waited 10 mins for service, Furniture n fitting should be in bin, bedding stained and filthy. Shower not fit to be used , sink all scum. Should be closed down Photographs will prove all the above.

Self

6/10

Pleasant

29 Jun 2025

Linda

Basic conditions, reflected in the price. Great for one night, no more!
Room smelt of mould - from shower toilet 'closet'.
Staff friendly and helpful.

Leisure Family

8/10

Excellent

28 Jun 2025

J

Ok for a quick stop

Friendly staff but very tired decor. Although room has been cleaned

Business

2/10

Poor

28 Jun 2025

Alex