Wailoaloa Beach Resort

Fiji , Viti Levu
NADI, Newton Road
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100 reviews shown

8/10

Excellent

04 Jan 2026

Eseta

Very bad service. I think this resort care mostly for their locals which I understand but they should have treated everyone the same.
Definitely not our place to stay next time.

4/10

Poor

05 Dec 2025

Apimeleki

Room was okay ,but not worth it for the price .No Tv ,dirty towel.

2/10

Poor

01 Nov 2025

Benny

Stained , dirty , broken items... Uninterested staff

Whole place felt like it's been neglected for years

4/10

Poor

24 Oct 2025

Nora

A few of the staff had great service, others not really. Communication wasn’t clear about room service. It was ok but I wouldn’t go back.

Business Self

6/10

Pleasant

16 Oct 2025

Ryan

Well the room was okay. But when one goes to book a hotel, they expect all or most amenities that you booked the hotel for to be there. I booked a room and the pictures were different than the room given to me. I asked to move rooms which I was happy they accommodated. The pool table is not functioning. I came here to relax for a few days after a long trip and wanted the 55’ smart tv advertised and well it was a 25’ not smart tv with no features to do the veg out I was looking for. Breakfast was okay.

Overall if I wasn’t over promised things I would have been more okay with it. But I came looking for what I paid for and didn’t find it. Just go into it with a positive mindset and without expectations and I think you’ll enjoy your stay. The restaurant next door, they are incredible people.

Leisure Self

4/10

Poor

11 Oct 2025

Sue

Breakfast good
Mould around basin in bedtoom
Rusty fan
Fridge old
Would not recommend

Leisure Friends

2/10

Poor

09 Oct 2025

Monica

Strongly dont reccomend this place. On our first night they could not give us our room (told us they would refund they didnt) and gave us a filthy Family Room that smelled horrible. We came back the next day and got a room. This place is as low budget and as filthy as you can get.

Leisure Partner

2/10

Poor

04 Oct 2025

Shamim

The room which was booked for a family of 4 was tiny, literally with a space for beds ONLY!! Even to drink water you had to go in the bathroom. Was told to use shared kitchen somewhere in the property. Upgrated by paying $150 more for my 2 days stay resulting in broken appliances and tv not working!! Breakfast was given at after 9.30am next morning which was not buffet. The property is advertised very wrongly on the site.

Leisure Family_with_children

2/10

Poor

01 Oct 2025

Collette

First, they tell you to call the property 24 hours prior to arriving to arrange for a transfer from the airport to the hotel. I called over and over, about a dozen times within the 24 hours. They never answered the phone. We had to pay for a taxi. We were hungry, but they had nothing to sell us to eat-nothing at all-but that was fine. Then with 2 heavy suitcases, they gave us a room in the back of the property, up a very old wooden staircase to the second floor. We noticed the clothes lines first that were strung up across from the broken screen door that would not close, that led to our room. The room was old-that was fine. There were 3 twin beds fro the 2 of us-also fine. The bathroom was gross. There was no toilet paper and the bar of soap that was on the sink had been previously used. I had to walk back to the front desk and ask for soap and toilet paper. The sink was dirty and mold was collecting by the faucet. The shower was nasty. I heard laughing (partying) from the neighbors somewhere nearby through the night and into the early hours of the morning. Fortunately, we left very early the next day skipping our showers.

Leisure Partner

8/10

Excellent

12 Sep 2025

Rob

We needed somewhere quiet to rest after a busy time and two visits to the hospital.
We are grateful for our time with you.

Leisure Partner

6/10

Pleasant

12 Sep 2025

Epineri

4/10

Poor

11 Sep 2025

Siope

The staff were very pleasant however the property was extremely dirty, old and run down. the walls had dirt marks all over them. The outside porch area at the back had muddy footprints all over it from our arrival to when we checked out. The condition was poor that we wanted to relocate to a new accommodation, but unfortunately nothing was available due to a concert happening during our stay which must have resulted in accommodations being fully booked.

Leisure Partner

2/10

Poor

10 Sep 2025

Raibe

Horrible

I will never ever stay at this place ever again.

Self

2/10

Poor

08 Sep 2025

Waisea

I got in 8.30pm. Just to find that the room ive book for was resold to someone with staff on day shifts.
Took 2 hours for them to find another hotel which they put me on for that night.
Very disappointed.

2/10

Poor

04 Sep 2025

Sione

It was ok

Self

6/10

Pleasant

02 Sep 2025

Loviana

The veranda were dirty

Leisure Family

4/10

Poor

24 Aug 2025

Mohammed

The bedsheet was very dirty with stains on pillows bathroom not clean aswell aircondition was playin arnd so we jzt use ceiling fan .hmm was not worth it as we paid 380 usd ..

Business Partner

4/10

Poor

11 Aug 2025

Carmen

Was grubby dated tv didn’t go fridge was noisy in same room didn’t get the room we booked noise next door was very so loud only a 1 thick sheet on bed no extra blankets
No controls for tv or air conditioning had to back to office to find them then didn’t go shower was gross stuff all over floor of shower tap in bathroom looked like was going to fall off food for supplied breakfast was porridge toast and steamed buns jam and butter some oldish oozing fruit tea and coffee

Leisure Friends

2/10

Poor

11 Aug 2025

John

Room was dirty no towels sheets dirty with stains air con didn’t work bathroom dirty in bad condition
The restaurant was out of order the bar closed out of order
The whole resort in very bad repair
I don’t know how it got it’s good rating

6/10

Pleasant

11 Aug 2025

Alick Robsen

Overall good to be back at Wailoalia

10/10

Exceptional

09 Aug 2025

Losalini

Lovely staff, good home-style cooked meals. Clean

Leisure Self

2/10

Poor

05 Aug 2025

Mark

To start we organised to get our party of 4 from the airport to the resort they were a no show! We had to organise our own transport!
I would not recommend this resort to anyone! Wotif should send someone to stay there and you would be deleting this resort from your website! No dining facilities no bar facilities! Breakfast was a choice of Baked beans- Porridge- pancakes and toast that’s it! No ice available! This resort is poorly outdated and in a state of repair and should be advertised as such! The staff were friendly and helpful considering what they have to work with!
VERY DISSAPOINTED AND WILL NEVER RETURN TO THIS RESORT AND WILL HAVE TO DO MORE HOMEWORK IF I BOOK WITH WOTIF AGAIN!

2/10

Poor

05 Aug 2025

Hamish

Worst hotel experience I’ve ever had — I didn’t ev

I checked in and left within 30 minutes because the room was completely unacceptable. When I arrived, the front screen door had two large holes covered with paper towels. The back sliding door didn’t have a lock, which made me extremely concerned for my safety and the security of my belongings.

The room itself was filthy. The air conditioning wouldn’t go below a certain temperature, leaving the room uncomfortably warm. Several windows were not properly sealed, adding to the discomfort.

I’ve attached photos so you can see exactly what I’m describing. To make matters worse, I couldn’t get a response from hotel management despite trying to reach them.

This was, without question, the worst hotel experience I’ve ever had.

Friends_and_family Family

6/10

Pleasant

26 Jul 2025

Angeline

Very basic

2/10

Poor

22 Jul 2025

Anare

The room was not clean old molded n nasty

Self

8/10

Excellent

19 Jul 2025

Mark

Suited our purpose. Friendly staff

Leisure

2/10

Poor

22 Jun 2025

Asha

Horrible i had to find another hotel staff horrible,dirty rooms,sheets,dust was covered on kettle ,coffee,and creamer was gone hard like its been there for over year,water pressure was super low couldn’t even have showers they didn’t refund our money we left the hotel early because we couldn’t survive there ,no taxi we waited for 1 hr to get taxi,floor was covered in dust col breakfast ,no restaurant nearby isolated place we got depressed till we were there I had to pay extra money and change my hotel

Leisure

4/10

Poor

11 Jun 2025

Kristi

This property could be so nice with a few updates and a good clean. The staff were so nice! They are the reason we stayed.

Leisure Family

4/10

Poor

26 May 2025

Robert

Very dated property pool and surrounds ok but rooms mould around basins pillows with countless stains- understand \" fiji time\" is a thing and this place was cheap bit we continually had to chase up several people to achieve results. Ikm walk to several shops and beach and ( depressingly) some nice hotels

Leisure Partner

4/10

Poor

07 May 2025

Vivienne

Wasnt whats in pictures.

Arrived to find didnt see online booking made nights before.
Had a fan room but got moved to twin room. Air-conditioning was smelly, room smelt like cat wee (im allergic so knew what the smell was) Tv did not work, no pressure in shower to even wash hair out . One stained sheet on bottom of bed and one on top. Terrible pillows. Ate in, dinner took 1.5hrs for first meal to come out. There was only 3 meals to make, no other guests. Was very disappointing.

2/10

Poor

22 Apr 2025

MR TOMA

Almost everything.

2/10

Poor

20 Apr 2025

Mubashshir

Affordable

Leisure Family

10/10

Exceptional

13 Apr 2025

Ilaisaane

Superawesome

Business_and_leisure Family

2/10

Poor

27 Mar 2025

ashwin

To start off this resort is mentioned as Beach Resort and Hotel, this resort is not at a beach but 5-8 minutes drive to nearby beach. Front day agent didnt acknowledge me upon checking in but was on the phone during checking in and out, I had to tell her t that i was running late and she needed to check me out.

The room condition itself was absolutely nasty, outdated and dirty from bedding to shower to kitchen and more. This resort is just there to make money without the consequences consider for customers or health for paying customers.

I also show a report on the front desk that a local vendor came out to spray for bed bugs “what” you kidding me so now I may have been in contact with bedbugs and carrying it around with me. This is unacceptable.

Consider bedbugs I’ll never go to this resort but rather pay more money and go elsewhere.

Note to owner of this resort, consider remodeling your resort and updating rooms and train your team in service, I don’t blame how the service was conducted but this is how they were train which is lack of training and acknowledged customers.

In conclusion, you won’t need my name as I won’t be coming back here, however consider the statement above.

Leisure Family

4/10

Poor

30 Jan 2025

Ranjana

The sink and bathroom was dirty and the bathroom door was broken

8/10

Excellent

28 Dec 2024

Zeloti

The room was clean and in good condition, however the TV was nor working. The outside door does not have pin to the wall so it was noise against the door upon wind blowing.

Leisure Family

4/10

Poor

27 Dec 2024

Verified traveler

No Transparency - Incorrect information on room ad

First there Family villa advertisements says it was gonna provide 2 double beds plus 6 twin beds to cater for 10 people. However upon check in, we were told it was 2 double beds with only 4 twin beds, other 2 was just couch beds.

No microwave was provided. Frying pan was given instead but a day after.

Service was slow.

Upon giving them laundry, they said $15 per load. Once load was given to them, they said it was too much clothes they will charge another $30.

Friends_and_family Family

6/10

Pleasant

17 Dec 2024

Raj

Limited options for meals, average housekeeping, and below average staff service (appeared under-staffed).

Leisure Family

6/10

Pleasant

16 Nov 2024

Niguel

The Staff are very helpful and welcoming, always greet you with a smile

Leisure Self

6/10

Pleasant

25 Oct 2024

Jemima

Generally I think the resort needs to step up their customer service, the housekeeping is limited during my stay I only receive one service from the house cleaning team, Breakfast they can be more varieties of food should be available, I was wondering if there is a security guard, on Saturday I could not sleep at all, there were lot's of drunkest opposite the resort area, and even some guest have been partying hard like it's their premises and not a resort. I am not satisfied with most of their services to be honest, but I believe they are doing the best they can to keep this resort running. Other than that, I like it cause it's isolate from the main road and everyday traffic noise .

Leisure Self

10/10

Exceptional

12 Oct 2024

Ilias Ali

Very nice

8/10

Excellent

12 Oct 2024

Samuel

Locals hotel. Good for what we needed which was a hotel near Wailoaloa for 2 nights with 3 beds. Staff nice and good fun playing volleyball.

Business_and_leisure Friends

4/10

Poor

25 Sep 2024

chetnabahen

Room service. Ataff was helpful whenever needed. Room in side facility need improvement

Leisure

2/10

Poor

13 Sep 2024

Daniel

This property was absolutely disgusting it was dirty had no toliet paper.it was danderous att the top of the stairs. Ripped sheets no toilet paper.2 towles for 4 people noisey all-night was so disgusting wouldnt let a stray dog stay there. Its soooo filtyhy

Business_and_leisure Family

4/10

Poor

09 Sep 2024

Elise

The staff although friendly were disorganised they allowed us to leave our hire car there for 2 nights while we toured the islands n organised pick up from a local hotel however we had planned to stay another night but upon getting our room the toilet had poo on the seat n lid the shower had no tap there was nothing to clean with that wasn't dirty n tea towels no cutlery the bed was broken so we didn't stay the second night...the early morning lift that was supposed to be organised didn't happen so left me little time to get back to the pick up point on foot all around poor experience

Leisure Family

6/10

Pleasant

08 Sep 2024

Rita

It’s quite reasonable but so noisy from people running around upstairs

Business_and_leisure Friends

6/10

Pleasant

26 Aug 2024

Niguel

The staff was friendly and kind. The resort menu was very tasty and service was great.

Leisure Self

2/10

Poor

20 Aug 2024

Jennifer Anne

This hotel is tired and run down, in need of high level maintenance just to bring it up to code. The rooms are bare but serviceable. There does not appear to be any fire or smoke alarms, the light fitting was hanging out of the ceiling and only one power point worked in the room.The bathroom is a shock and really quite disgraceful. Mould and stains in the toilet and shower, broken tap fittings, no hot water ….. the list is endless. You get one towel and one bath mat and one toilet paper and one small soap. The rooms are not serviced and I stayed five nights. The hotel’s gardens are pretty and fairly well maintained. Most of the staff are truly delightful. However, I did come across one young lady who hardly looked up from her phone to grunt at me. She was not at all helpful. There is a restaurant and bar but I did not see them open. Breakfast is simple but all you need. The pool is refreshing. There is some noisy building work going on. I’m not sure what they are doing but the place needs a major uplift - I can’t imagine where you would begin. The runway is at the rear of the property. It was quite exciting to watch the planes during the day but very loud at night. The location is not very central and not very quiet with the busy road at front and busy runway to the rear. There is a mini mart and some nicer restaurants etc a quick walk along the road. Wi-fi anywhere is patchy at best.

Leisure

6/10

Pleasant

06 Aug 2024

Bernd

The advertisement of the place was NOT TRUE. The place is about 2 km away from the beach, so one need a car but advertised as Beach Resort.
All others were fine, you get what you pay.

2/10

Poor

02 Aug 2024

kamal

Staffs not that friendly and not welcoming no smile.
Room floor so dirty
Washrooms so stinky and dirty
Door knob shaky almost falling out
Unpleasant smell in the room
Require lot of renovations otherwise property has lots of space for parking

Leisure Family

2/10

Poor

21 Jul 2024

Roshni

Dont go

Checking.in took long, it.is a run down hotel for sure
Doors werent locking, screen on windows broken or ripped, fridges not working. We stayed two night's and the shower didnt work the next morning at ALL! Breakfast was 3 items

Friends_and_family Family

8/10

Excellent

20 Jul 2024

Peter

Was concerned about negativw reviews... but very happyvto extend stay. Staff very friendly and helpful.
Facilities very good for the price.
Will be returning

2/10

Poor

20 Jul 2024

Lucinda

It's cheap. But you get what you pay for. It's conveniently located close to the airport. We just used it to overnight in. However the walls are paper thin. It's very noisy, because you can hear everything going on in the room next door, plus it is directly under the flight path and next door to the airport. Take earplugs.
Room was large but floor was sticky. No hot water jug in the room.
Included breakfast was only toast and porridge.

Leisure

10/10

Exceptional

19 Jul 2024

Anoop ,Anush,Munika,Jesal

Nice place for Family Vacations, friendly staff.

Leisure Family

6/10

Pleasant

18 Jul 2024

Pritika

Good location. Close to Truemart, Wailoaloa Beach Club and the Wailoaloa Beach. There's a lovely restaurant right next to the accommodation Staff went above and beyond to problem solve and cater for our needs. Shout out to Mele for her excellent services.

Bed was really comfortable and pool was great.

Management probably needs to invest a bit in renovations esp services such as gym, wider range of breakfast menu, etc. Room smelt musty - prob needs better ventilation/cleaning products. Fridges are not standardised in each room. After changing rooms we got a better fridge.

Business_and_leisure Partner

2/10

Poor

17 Jul 2024

Denny

What you see in Expedia pictures is not the actually place. It’s dirty , filthy.

Business_and_leisure Partner

4/10

Poor

17 Jul 2024

sunil

Very limited sound proofing, can actually hear people in he next room, word for word, also in the middle of the night !!.

ALSO ON ARRIVAL I DID NOT GET ROOM AS BOOKED SO FIRST NIGHT I HAD TO STAY WITH FRIENDS. as alternative accomodation provided by the resort was unsafe and not clean at all.

8/10

Excellent

17 Jul 2024

Pushminder

The property was good, staff was helpful. Few issues like cockroaches, insects outside.
Overall was a good comfortable stay
Swimming pool was good

Family

2/10

Poor

16 Jul 2024

Savita

One of the filthy rooms was given. When inquired, Was told that was the standard room. Was charged $150 a day only a ceilings fan no other amenities. Had to upgrade and paid another $250 to change the room. Still filthy room

Friends_and_family Friends

6/10

Pleasant

14 Jul 2024

Verified traveler

way over priced

we asked for a family room but they gave us to different rooms. not really worth it.

Friends_and_family Family

4/10

Poor

14 Jul 2024

Goran

Be aware

With my business i travel approx 30 weeks per year and stay at numerous hotels and this hotel would be one if not the most disappointing stay, my booking was for 5 nights i checked out early after 4 nights, had not hot water the room was only made once and if you have dinner at the hotel take note you must pay for your meal in cash at the time of order , the maintenance crew worked on the roof drilling and hammering till 11.30 pm ,
While sitting on balcony could overhear another guest voicing their disappointment and also check out that same night

Business

4/10

Poor

13 Jul 2024

Marie

No transfers from airport as advised, given wrong room, and nothing we asked/paid for. No towels given, room service, no kitchen equipment so could not use. Beds were uncomfortable and not clean, tv connection was sparking when turned on, when fixed tv would tune outevery 30 seconds. No internet for 3 days too. First night we were keept up till 1am from loud noisey guests. Not a good selection of food. Dont recommend.

Leisure Family

2/10

Poor

08 Jul 2024

karen

They were terrible , they don’t care about people’s comfort. There were 2 days of group parties all night until 8 am , the staff didn’t not do anything about it I had to go and look for them, no one in reception all closed. Shocking. Drunk people knocking my daughter’s room. No security at all. This place should be shut down.

Leisure Family

6/10

Pleasant

03 Jul 2024

Opus One

We had to ask for a remote for the A/C, password for the wifi (it didn't work though) and a remote for the TV, which also didn't work. The breakfast was the bare minimum with nothing but instant coffee and powdered whitener. The pool and patio were nice and the room was adequate.

Leisure Partner

2/10

Poor

24 Jun 2024

Alice

Not for tourists. So dirty, showers looked like they hadn’t been cleaned in years. Locks didn’t work, air conditioning didn’t work. Beds were awful, stained, tatty. Definitely not a place for tourists 1 night stop over in Nadi.

Leisure Family

2/10

Poor

22 Jun 2024

Charlie

My family and I had 3 bookings however the hotel only had 2 and it took the hotel 2.5 hours to find it and sort it out. The staff in general do not care, the food is bad no matter what you eat or what meal of the day it is. The aircon did not work, the tv did not work the wooden stairs were falling by apart, the place in general really needs a renovation and all the staff need to go! I would never stay here again and I would recommend that this place is a last resort only!

Leisure Family

2/10

Poor

18 Jun 2024

GEETA

Insects Cockroach everywhere, even when you open tape in shower the cockroach will come from everywhere. Ants, smelly room bugs, centipedes in the room. Water licks from toilet and shower and floods washrooms . Bed bug’s biting in bed.

2/10

Poor

10 Jun 2024

Ian

Some of the staff were pleasant, others rude

Leisure Family

2/10

Poor

02 Jun 2024

Wayne

Not as advertised.

Partner

10/10

Exceptional

27 May 2024

Timani

Amazing staff very helpful

Self

6/10

Pleasant

18 May 2024

jen

Nice garden surround. Motel 6 amanity.

Leisure Friends

4/10

Poor

11 May 2024

Linda

Front porch entrance key is lost, access via back door only. No burglar bars.Lightbulbs over kitchenette blown. Had to ask for appliances, TP, bin liners, coffee, tea, sugar. Fridge contained a dirty wet cloth & half eaten. coconut. Breakfast inedible. Bathroom linen threadbare/dingy white colour/stained.No security young people roaming around with boom boxes, other guests with loud voice screaming kids & no respect for neighbours., Steep steps & rough pathways throughout..

Partner

4/10

Poor

13 Apr 2024

carol

The people staff were nice, but cleanliness not so, unfortunately we had to ask for utensils, soap, towels, toilet paper, we requested a microwave in advance & it wasn’t there had to ask for it. The sliding door was broken & asked someone to fix it

Leisure Family

2/10

Poor

30 Mar 2024

Sumeet

I booked a family Villa but I ended up staying in a standard room with 4 beds….
Upon checking the reservation team never returns back the call to update
Upon payments been carried out I was been told I don’t have a room booked.
I was been transfers to another apartment which was worse..
Worst experience ever.
Never ever recommend a stay at this place

Leisure Family

8/10

Excellent

22 Mar 2024

stephanie

Satisfied Family

We found the room to be huge, and it had 2 double beds and a single bed, with a kitchen and sitting area. There was a kettle and electric frying pan, but there were only a few utensils, and few dishes. We had breakfast included. The first morning was in the restaurant, which was fried eggs and toast, juice, and fruit the first day. The second day was toast and porridge delivered to our room. The third day was back in the restaurant, with scrambled eggs, toast, and coconut cake. The staff were helpful and friendly. Very close to the airport, so a lot of airplane noise. Pool was not deep, and quite warm. It was a good value for what we paid.

Friends_and_family Family

2/10

Poor

09 Mar 2024

Verified traveler

Disappointing Hotel Room

Really Pathetic Hotel, looks like a very old room. The neds was so bad that the springs was hitting the spine. Cleanliness is really into negative. There was no towels or kettle in the room. Rooms on either side separated by doors from inside and thus if a person talks in either of the room then it is heard in the middle room loud as it is. Staff was good and was trying to help their best. I have lived in few other hotels in NADI, this one was a bit better. Also every hour you have flights going just above you and will disturb your sleep

Friends_and_family Family

6/10

Pleasant

04 Mar 2024

Jennade

Rooms were huge.
I booked a room with a pool view and I got a different room all the way in the back which was the last building. AC flooded the room and they were kind enough to relocate to a different room on the same building.

Business_and_leisure Family

4/10

Poor

24 Jan 2024

Mona

it was a nice room lots of space love the AC

but the bathroom was dirty as if it wasn't cleaned and guest upstairs was too noisy.

Arrived an hour early but was told to wait till check in at 2:30 didn't see any other guest there they could have made my room a priority i was traveling with 2 kids that was tired.

Leisure Family

2/10

Poor

23 Jan 2024

Connell

Stayed one night. The worst experience i ever had in resort. Couldn't lock the door with the key. Wouldn't go back there again

Leisure Family

10/10

Exceptional

22 Jan 2024

Otomie

Awesome Customer Service

We love it. The service is very good and we appreciated all the help

Friends_and_family Family

8/10

Excellent

22 Jan 2024

Rajeev

Customer service was excellent. The environment was very quiet .

Leisure Family_with_children

2/10

Poor

21 Jan 2024

Verified traveler

Worst experience I have ever had

This hotel was the hotel from hell. I rarely write a review, but I couldn't let anyone else endure what we did here. The minute we got into the room, the TV was not working. We asked this to be fixed several times and it was never attended to, always excuses. Two of the 3 single beds had bed bugs in them, the third one we couldn't see any. We had to share a single bed the whole night as the reception was closed. My friend had bed bug bites all over him from the first bed. The aircon was broken and stuck on 18C so the room was like an icebox and the shower had no shower head, just a hole in the wall that spits out the water. We did get moved the second day, but the other apartment was not much better. There were also roaches in the room, as the window was broke in the bathroom they seemed to be coming through there. The breakfast advertised was sausage and eggs but it was in fact watery oats and hot tuna sandwiches. If you are even contemplating staying here, do not. Run the other way, and keep running all the way to the airport. It completely ruined Fiji for us and we have travelled to a lot of countries. Never again. If I could give -5 stars I would.

Friends_and_family Friends

10/10

Exceptional

16 Jan 2024

Teniiti

Awesome. Thank you for the great service. Our kids really enjoy their stay and spending time at the pool and going to the beach.

Friends_and_family Family

2/10

Poor

16 Jan 2024

Rajnil

Horrible. The walls and ceiling are not sound proof. Planes passing by every few minutes very disruptive. Sheets had stains and didnt look clean, everything looked dirty. We ordered dinner and asked for room service, one hour later we came to see if our food prepared and the staff said they were still making it but they havent started cooking. So we canceled it and bought food from the restaurant next to the resort.

Leisure Family

2/10

Poor

12 Jan 2024

Hamed

Poor customer service, uneven bed mattress couldn’t sleep at all, A/C had a mind of its own and regardless of the temperature it would either get very hot or freezing cold.

Leisure Family

4/10

Poor

04 Jan 2024

Praneel

While the reception staff were super friendly our check was late as room was still mot ready. When we entered the room floowers were wet and muddy. There were no bathroom mats and handtowels. TV wasnt working and we saw bed bugs the following morning. Even after 5 escalations and requests no one came to clean the room and give us towels or fix the TV. However Breakfast was good and kitchen staff super friendly

Leisure Family_with_children

4/10

Poor

23 Sep 2023

mario

First, the staff is wonderful, but hotel room had a cockroach, a lizard and ants in the bathroom and the air con did not get fixed in the 2 nights we were there. We had a ceiling fan, but there were a few moments we wished the air con worked as it got stuffy since the windows were closed to prevent any furthers cockroaches or lizards from coming inside room

Leisure Family

4/10

Poor

10 Aug 2023

Vilimone

We arrived on the Day , and we got given a wrong room .Took several hours for the staff to sort it out.The staff are bit slow and friendliness is probably not in their diary. Accomodation was average for cleanliness.

Leisure Family_with_children

10/10

Exceptional

05 Aug 2023

Glenn

pleasent quiet friendly staff relaxing

Leisure Partner

10/10

Exceptional

03 Aug 2023

Chun Mei

Easy to get around. Excellent staffs,

Leisure Family_with_children

4/10

Poor

19 Jul 2023

Gregory

Let’s start with the name, this is a motel not a “resort”, and the “beach” is nowhere near this place. This is fine as this place is more of a stopover for a night or two as it’s near the airport. Oh by near I mean as close to the runway as legally posible so be warned. The noise is not the hotel’s fault but be aware that it’s directly by the airport . The rooms are arranged around either a swimming pool (which was quite nice) or a parking lot, with the ground-level rooms having no privacy curtains on either the patio side nor on the window facing the other side. The walls are paper thin and you can literally hear people sneeze in the next room . We laughed all this off until a staff member asked us to move rooms as our room was “booked” . We asked how that was possible as we spent one night in it and had another night to go. We were told that our room had been booked and we needed to move to the “family room”. I was confused as I thought we were already in a “family room”because that’s what I booked and paid for , but it turns out we were in s smaller room with 4 beds crammed into it. The staff are nice enough here and the pool area is relaxing but honestly skip this place if you want a good nights rest .

Leisure Family

4/10

Poor

18 Jul 2023

Verified traveler

staff is great, but the room was bad.

The staff was very helpful, but the room we stayed at had paper-thin walls and we could hear absolutely every movement in the adjacent rooms and every step in the room above. Sadly for us, we had noisy neighbors next door who stayed up talking and giggling until 2am and we couldn't sleep. We enjoyed the swimming pool after coming back from our day trips.

Friends_and_family Family

6/10

Pleasant

13 Jul 2023

Lauren

Wailoaloa Beach Resort met our expectations and we enjoyed our stay. The staff where great and we appreciated the complimentary breakfast.
It is nice and handy to the Wailoaloa Beach restaurants and the airport.
Due to the age of the resort, it is probably time for a refurbish but it is perfectly adequate. The very reasonable rates reflect this. Great place for backpackers.

Leisure Family

2/10

Poor

11 Jul 2023

Stephen

The last place you need to stay

It was a dump, there are no other words. The noise at night was awful and sometimes went on 'All night'. The place seemed to attract youngsters who had no concern for anybody. The staff, although always nice and polite, had no interest in keeping any order from guests.
The breakfast was, less than basic. The room was dirty, and the sheets were never changed for a week, although there were a couple of offers of room service.

Partner

10/10

Exceptional

09 Jul 2023

Visia maheni

Very good clean as always

8/10

Excellent

07 Jul 2023

Kirsty

What you expect for the price you pay. Pleasant stay room was clean enough, no bed bugs!

Leisure Family_with_children

2/10

Poor

04 Jul 2023

Stanley

Very old and dirty I wouldn’t recommend staying here to anyone

Leisure

4/10

Poor

02 Jul 2023

Vinay

No good

2/10

Poor

30 Jun 2023

Ashwin

We did not get the room that we booked on expedia. The room that we got did not have towels, blankets and not enough beds for everyone. Bedding was dirty. We had no hot water and couldn't take showers. We asked to get moved and the room was smaller and no hot water. It was above a convention room which was so noises. Every day we asked the front desk to for help with no success. We couldn't sleep for the entire stay. We tried to cancel but couldn't get a hold of expedia. This ruined our trip. We asked for a refund after the first night and finally the last night someone from expedia finally contacted me and said it is too late. The front desk told us that we can get a refund even if we stay there but at the end we were told something different. I never had an experience like this. No one wants to wake up with a headache everyday. The nights ruined the days. There was a large group of men drinking until late in the night. We kept waiting for maintenance to fix the hot water but no one came. We asked for extra beds and they never came. The second last day when beds might have came I saw a truck with dirty, filthy mattress. So I told them no thanks. My parents couldn't stay with us and had to make other arrangements. The Place is very dated but thats ok people can deal with that. But the pictures on expedia don't show the current condition of the resort. We heard many groups complain. Save yourself a headache spend a bit more elsewhere.

Leisure Family_with_children

4/10

Poor

22 Jun 2023

Amber

Large room. Bed was comfortable but it’s noisy outside and hard to sleep. I used earplugs and an eye mask and slept great! They only provide hand soap and towels upon request, so bring your own shampoo and body wash. It’s a backpacking hotel, a place to sleep, that’s about it. Staff is friendly.

Family