Name: Ramada by Wyndham Hartford North / Bradley Airport
Address: 383 South Center Street, Windsor Locks, 06096, US

2/10

Poor

23 Jul 2026

Rajesh

Please don’t book this hotel

2/10

Poor

22 Jul 2026

Theresa L

This was the dirtiest hotel I have ever stayed at. Garbage all over the property, a bed that was not cleaned, and a toilet that ran all night. Couldn't wait to leave.

2/10

Poor

22 Jul 2026

Ursula

N/a

6/10

Pleasant

22 Jul 2026

Jennifer

The pool looked too dirty and cloudy, even early in

2/10

Poor

20 Jul 2026

Yolanda

It was nothing like 2 years ago. very short staffed. Rooms were dirty. Pool did not look good. The whole building just needs a good maintenance and cleanup.

Family_with_children

2/10

Poor

20 Jul 2026

Miranda

Room was filthy, water out of the sink was brown. There was a used vape, a lighter a child’s hairbrush underneath one of the mattresses.

Friends

6/10

Pleasant

19 Jul 2026

Fritz

The hallways and lobby was dirty due to an event (Ofuobi Women Organization of Connecticut) the night we stayed and the staff didn't clean up the mess. We went to the pool and there were no pool towels. The bathroom had no shower curtains or sliding door so the water sprayed everywhere since the showerhead couldn't be rotated to aim away from the opening. The rooms were not sound proof and could hear people walking and talking in the hallways.

Friends_and_family Family

6/10

Pleasant

19 Jul 2026

Justin

Clean room bathroom clean

Self

2/10

Poor

19 Jul 2026

Erika

Pésimo servicio desde que llegué mucha gente en el lobby asiendo sus fiestas en la entrada del hotel me dieron la llave del cuarto y cuando llegué lo al cuarto con mis bebés habían otras personas en la que se suponía que era mi habitación en la noche no pude dormir nada xq había mucho ruido

Family_with_children

2/10

Poor

18 Jul 2026

Silver

El servicio fue horribles en cuestión de la limpieza, la piscina estaba sucia,
Todo el personal son unos puercos! No lo recomiendo y no vuelvo a hospedarme! Esto a sido la peor experiencia que tuve en ese hotel!
En los pasillo con muchos malos olores a mariguana, pero en la limpieza son fatales.

Family_with_children

2/10

Poor

18 Jul 2026

Kim

The rooms smelled awful and the 2nd floor smelled like curry. The parking lot was full of trash including nips bottles, needles and corn on the cob. The pool was big and the lobby was decent.

Family_with_children

2/10

Poor

18 Jul 2026

Joe

Place was not clean at all

4/10

Poor

17 Jul 2026

Heather

Just wasn’t clean. Room were not terrible tho.

Friends_and_family Family

2/10

Poor

16 Jul 2026

Danielle

Do not stay at this hotel I repeat do not stay at this hotel!!!!! I wish that I could give it no stars, but Expedia makes me give it at least one star this was the most horrible hotel stay I’ve ever had. The hotel is grimy and moldy. Everything is broken. There was a disgusting odor of ammonia in my room that made my son ill with a stomach ache and a throat irritation that we had to check out the next day and end our three nights stay early. There was also a lock broken off an external door to a shady parking lot, where a white van that looked like someone was living in it. Anybody from the outside could have gained access to the hotel and it was two doors down from my room. The management is useless. They told me they would refund the remaining two nights of my stay and it was impossible to get in touch with the manager in order for him to do that. Expedia denied my claim and also refuse to refund my stay so I would also give Expedia one star again. I repeat do not stay at this hotel.

Family_with_children

2/10

Poor

15 Jul 2026

Nicole

We stopped here on a road trip for a place to shower and sleep. The facilities are old and worn which for the price is expected but the rooms were so dirty and area felt so unsafe that we decided to check out shortly after checking in. The first room was worn and dirty and the sink didn't work. We requested a different room and the were able to accommodate and tried to make ourselves comfortable but the lights by the beds didn't turn on, the room was dirty, we found dead bugs, and mouse poop. The parking area had cars with flat tires and trash everywhere. Due to all of this we took our showers and found a better place to sleep down the road.

Family_with_children

6/10

Pleasant

15 Jul 2026

Nicolas

NA

8/10

Excellent

14 Jul 2026

Andre

Helpful

2/10

Poor

13 Jul 2026

Anthony

I want a full refund to be honest this location is bringing down the Wyndham franchise. The single nice thing I can say is the AC works. Between drunkard and drug addicts that kept us up all night fighting. I don't think this was a safe location to stay, a man literally was sleeping outside my window. Breakfast was only actually put out one morning every other time we was told to get a brown paper bag breakfast called the grab n go breakfast that consist of a nature valley bar, an apple and a chocolate muffin. Staff was rude, pool area had dirt build up and all the metal fixtures along with light switches needed to be changed. Oh did I forget to mention the blood on the bathroom floor and wall...

Partner

6/10

Pleasant

13 Jul 2026

Jon

The rooms were okay. The first room (201) had weird small pillows and the TV didn't work. We got moved into another room(203) so we could get TV, but that one didn't work either.
Signage was bad. For instance trying to find the door to the stairs. It was an unmarked door. Or trying to find the lobby. Good luck.
The beds were not bad. A bit on the hard side but not bad.

2/10

Poor

13 Jul 2026

Marline

Room was very nasty

Family

2/10

Poor

13 Jul 2026

Nyree

This place is a dump! We DID NOT enjoy our stay at the Ramada by Wyndham Hartford.

First, the hotel is in desperate need of a deep cleaning and fresh paint throughout. The guest rooms, especially the carpets, need to be shampooed and sanitized. At the very least, our carpet should have been vacuumed before we checked in.

Housekeeping was another major issue. We later discovered, by reading a small sign in the bathroom, that rooms were not cleaned daily unless guests requested service the night before. We were never informed of this at check-in. As a result, guests had to carry their own garbage down the hall to the trash bins because overflowing trash was not being collected regularly. In fact, the same pile of garbage sat on the hallway floor for two full days.

The problems didn’t stop there. Our room was uncomfortably warm, even with the air conditioner running on high. When we called the front desk after hours, we were offered another room. However, when we tried to enter it using the key they provided, we discovered there were already guests inside!!

As we walked back to the front desk to report what had happened, we saw a mouse! We now had yet another serious concern to report, yet the response from the front desk was simply, “Okay, I’ll let management know.” There was no apology, no sense of urgency, and no empathy.

The following morning, a maintenance worker came to inspect the air conditioner. He didn’t speak English so we weren’t able to communicate effectiv.

Friends_and_family Family

8/10

Excellent

13 Jul 2026

Ray

The room was clean and the manager was very helpful.

Self

2/10

Poor

12 Jul 2026

Aneta

I was not expecting a lot from this hotel but the very basics; my expectation was not even met. Upon entering it looked like a nice place; looking closer there was garbage in the hallways and it smelled. The receptionist was okay but was defensive when asked about breakfast.The room looked okay upon first impression. Taking a closer look thought showed that it really needed to be cleaned better. The beds were uncomfortable to sleep on (felt the springs) and the bedsheet was dirty. The boxspring looked like it was cracked in the middle and the material underneath it was ripped and just hanging there. The room was missing a remote control to the tv. When I inquired at the front the lady looked in a drawer and said that she would get someone to bring it to me as she did not have one. THREE hours later I still did not have a remote. The lady was rude and blamed some other guy that she asked to supposedly bring the remote to me. She stated she was too busy. I indicated to her that this is not how one provides customer service. She looked in the same drawer again and miracously there were several remotes in there. The whole experience was not professional and made me feel like I was being discriminated. The whole night I did not sleep. The walls are paper thin! People yelling/talking loudly and dogs barking for hours. Breakfast was horrible. The area was dirty, no seating and NO BUFFET; essentially bread/bagel, fruit, muffin and yogurt. DO NOT STAY HERE. Worst hotel stay ever.

Family_with_children

2/10

Poor

12 Jul 2026

Wayne

Terrible terrible terrible terrible terrible

2/10

Poor

12 Jul 2026

Sheila

Dont waste your money here

Partner

2/10

Poor

10 Jul 2026

Carlos

Needs better customer service

Business

4/10

Poor

09 Jul 2026

Ralph

My room was ok. More was more or less ok. Property was nice once, not so much anymore. Parking lot was very dirty. Big complaint, said breakfast was included. This turned out to be a paper bag with a muffin and granola bar. Be honest, say it in your description. I would of stayed elsewhere.

Self

4/10

Poor

09 Jul 2026

Mihir

No Buffet Breakfast. Ice machine wasn’t working. No coffee machine in the room. No dryer in bathroom. No place to keep your toiletries in the bathroom

Family_with_children

4/10

Poor

07 Jul 2026

Brunilda

Bathroom tub was dirty and water would not go down pool look dirty

Friends_and_family Family

6/10

Pleasant

07 Jul 2026

Hans

The room was clean and it looked neat. But this hotel is misleading, there is no breakfast, and it doesn't have a shuttle.

Self

10/10

Exceptional

06 Jul 2026

Edward

Friendly staff nice big room comfortable bed beautiful lobby and great location for where I had to go while staying there

Self

6/10

Pleasant

06 Jul 2026

Michael

1. I slipped and busted my knee outside of the public bathroom across from the pool area. The bathroom is next to the lobby. Absolutely soaking wet all over the floor. Very slippery even with regular sneakers on.

2. I requested an additional pillow for my bedroom as there were two adults and only three small pillows. I was told they only have extra pillow casing, no pillows.

3. During the travel from the front desk to our second floor room (No elevator btw), I saw many plastic and paper grocery bags full of trash in the stairway, in the hallways, and in front of room doors. I'd say at least Seven full non-trash bags full of trash and bottles.

4. One of our folded towels had a rust colored stain on it

5. When we first got into our room, the floor was still soaking wet from what we assumed to be a previous mopping. The bathroom was especially slippery. No wet floor signs or warning.

Partner

8/10

Excellent

05 Jul 2026

Robert

Have plans for breakfast

Pet

10/10

Exceptional

05 Jul 2026

Ángel

Excelente

6/10

Pleasant

03 Jul 2026

Sharon

It's hard to cancel

Family_with_children

2/10

Poor

03 Jul 2026

Christine

I am extremely disappointed with how this situation was handled. I booked this reservation for my mother, but within less than an hour I realized there had been a mistake with the location and immediately canceled the reservation. My mother, who is older, would not have been able to stay at the hotel due to the booking error.

To make matters even more frustrating, I paid extra for the cancellation protection specifically to avoid being penalized if something unexpected happened. Despite canceling almost immediately after booking, I was still charged and have yet to receive an appropriate resolution.

I understand that policies exist, but common sense and good customer service should also matter—especially when a reservation is canceled within an hour and there was no opportunity to use the room. I expected much better customer service and flexibility. I hope management reviews this situation and makes it right, because this experience has left me very disappointed and hesitant to book here again.

sucks because looks like a really cute place but just left such a sour impression for me.

10/10

Exceptional

01 Jul 2026

Kyle

Everything from the ceiling to the floor was absolutely perfect.

Wonderful and accommodating staff.

I couldn't be happier with the stay.

Take care,
Kyle P Stember

Self

10/10

Exceptional

30 Jun 2026

Tiana

Everything was great

Family_with_children

4/10

Poor

29 Jun 2026

Jason

Dirty. SKETCHY.

2/10

Poor

29 Jun 2026

Jin

no towel in the room. Pillow cases are extremely dirty and disgusting. No breakfast as advertised at all. Will not recommend to anyone and will never stay there again.

Self

2/10

Poor

28 Jun 2026

Christopher

At the front desk when we checked in at 8:00 PM, they provided us with a key card to room and when we were walking to the room, the couple cleaning told us that our room was not ready and that we can go to the room that they just are about to finish cleaning. Then they made a phone call. We waited in the hallway and then they asked us to speak to the person over the phone the person over the phone explained that we didn’t have a room ready yet and the room they’re cleaning currently will be our room after they finish cleaning we went into the room and the shower curtain was moldy the shower itself had hair still in it and had dirty spots on the wall. The towels had curly hair soon into it like it wasn’t even fully washed. There was stains on the pillowcases. The bed was uncomfortable. There was just grime everywhere. Just not the best place to be for the dollar amount that we paid for the room. We were only using the room to sleep for one night and there was a huge party going on and someone had already just complained about a water issue in their bathroom toilet and they couldn’t replace them into a different room because all the rooms were booked up so we were just gonna sleep there and leave so we didn’t make any complaints but for people who are looking for a room and quality this is definitely not the place oh and the breakfast was terrible. I 100% would not recommend this place. We spent 185 for one night stay and went with a middle ground price range for the area.

Family_with_children

8/10

Excellent

28 Jun 2026

Daisy

Not a bad little spot to stay for a quick trip

Friends

2/10

Poor

28 Jun 2026

Dawn

Did not feel safe.
Under maintenance and not a good feeling for a single woman to stay alone

Self

8/10

Excellent

28 Jun 2026

Jesslyn

The hotel was clean and better than what you’d expect for the price cleanliness wise. Only issue was that the floors were super slippery and you had to go to the front desk for everything. There were no towels in the room and we did find a tampon behind where the trash usually goes… I’d say the cleaning was probably done in high visibility areas.

Family_with_children

2/10

Poor

27 Jun 2026

David

There was not a phone jack in the roon for a guest phone. The breakfast was falsely advertised: a muffin,a

6/10

Pleasant

26 Jun 2026

Helene

Best part was that it was well situated and nicely priced for my purposes and the bed itself was OK. Not great were that hallways needed vacuuming (lots of trash), bathroom had damaged walls and the shower head leaked all night despite tightening, and the drawer with coffee/tea was dirty. Free breakfast was minimal. Overall, not recommended.

Self

4/10

Poor

26 Jun 2026

Collin

Ac was great but place was poorly maintained

Partner

4/10

Poor

26 Jun 2026

Yvonne

Room was ok it felt like a motel not hotel. Too much noise overhead kids and adult was making a lot of noise running back and forth over my head all day & night. Ice machine no good. Toilet kept running which disturbed my peace while trying to sleep. Otherwise it was ok. Breakfast was no good and too over crowded with people hanging around food that stay there.

Self

2/10

Poor

26 Jun 2026

Annette

WORST PLACE TO EVER STAY PLEASE DO NOT BOOK AND GO ELSE WHERE BEFORE A MAN IN UNDERWARES KNOCK ON YOUR DOOR SPEAKING ANOTHER LANGUAGE, SAD PART IS HE IS A HOTEL STAFF !!

THE NEXT MORNING HE HAD A HOTEL SHIRT WITH ACTUAL PANTS AND LOOKED AT ME PISSED OFF BECAUSE I COMPLAINED!

2/10

Poor

25 Jun 2026

Lorraine

First off, when you drive up to the place you can't even tell it's a hotel. It looks like an abandoned parking lot and site. There are no signs stating it's a Ramada on the building. When you walk in, the lobby is empty, no artwork, no clean carpets or seating just empty space. Then further down you see a seating area with a super dirty brown couch and an even dirtier beige carpet that is stained. The snacks area has barely any snacks to buy, the breakfast is HORRIBLE and cheap to say the least, the hallways smell like body odor and curry. There are no elevators and to top it off, I had to personally clean my room with disinfecting wipes. All the counter spaces were filthy and stained with BBQ sauce. the sofa was covered in food crumbs. On the way up to our room with our luggage there was a used Q-Tip on the stairs, I can tell you it was never picked up or removed the whole time I was there, and I went up and down those stairs a lot. I'm sure if you go now, it'll still be there. I should've listened to the couple we encountered that said to us \"Goodluck with your stay, were happy to be leaving\" RED FLAG

Partner

4/10

Poor

24 Jun 2026

Marcel

Balayeuse pas passé dans escalier et les corridor bain mal lavé

Family

2/10

Poor

22 Jun 2026

Kyle

Our air conditioning barely worked, there was no on-site breakfast even though it is advertised, mold in the bathroom, the hallways smelled like urine and marijuana. Suspicious stains on blanket/pillow/sheets/towels. I spoke with staff to get help and they just said “ok”, with no timeframe on when we would get assistance. Everything was dirty and stained, and the pool just had a mound of mildew-ridden towels sitting there the whole 4 days we were there. Would not recommend this property for the cost; could have stayed somewhere cheaper and got better service and amenities. I’ve already emailed Ramada corporate because this was an ABYSMAL experience. Hopefully my review helps others avoid this experience.

Family_with_children

2/10

Poor

22 Jun 2026

Esmeralda

I am very disappointed with my stay because what was shown in the photos was not what I experienced in person.
There was trash left in the corner of the stairwell, and the hallway smelled strongly of curry. My sister stayed on the first floor, where the area smelled heavily of smoke and cigarettes, which was especially concerning because she suffers from asthma.
The guests next door were extremely loud and disruptive, making it difficult to rest and enjoy our stay.
This property is also in need of upgrades and maintenance. The shower curtain rod in the bathroom was broken, so we were unable to properly close the curtain while using the bathtub.
Overall, this was a very disappointing experience, and unfortunately, it will be my first and last time staying here.
This version sounds professional, clear, and firm while highlighting the specific issues you encountered.

Family_with_children

2/10

Poor

21 Jun 2026

Janira

Nice in the walls kept me up all night!! Room & Property Were Very Dirty!

Family

10/10

Exceptional

21 Jun 2026

mithie

Closer to the airport though no direct pick up service. Had to rely on Uber/ taxi service. Free parking if staying at the hotel. Dining & mall close by about 3 miles. Nothing else is close to the hotel.

Partner

2/10

Poor

21 Jun 2026

Ali

Pee in the toilet with a wet towel hanging in the bathroom when we checked in. Loud neighbors in the hallway slamming doors all night and morning. Fly in the room. No cable and when I called front desk they refused to switch us rooms…

Partner

2/10

Poor

21 Jun 2026

Tammy

Once past the lobby the floors were filthy. Stairwell was dirty and the halls. Nothing vacuumed. Our room had not been vacuumed and the AC buzzed every minute keeping me awake. There was garbage under the bed. They say buffet breakfast but it was a minimal continental breakfast with only packaged muffins or bread/cereal

Partner

2/10

Poor

19 Jun 2026

RoseAnne

The staff was not friendly and could barely speak English. The property advertised a continental breakfast but they provided nothing to eat, no coffee bar. They told us they hadn’t gotten their permit yet to serve food. They didn’t even have water bottles. It was difficult to get to our room, and the keys didn’t work on the outside doors to get in. There was no toilet paper holder in the room, no functioning luggage rack, a flashing light over the shower, only one half of a glass shower, and an old used coffee filter was still in the coffee maker. There was no ice in the ice maker the morning we left.
The pool was clean, and there was a little work out room, but the bicycle didn’t work.
The staff was clueless at solving basic issues. This is the worst motel we have ever stayed in.

Partner

6/10

Pleasant

18 Jun 2026

Alfred

Quiet place which was great. Should provide a tv channel listing. Easy to get to. Near the airport

Partner

10/10

Exceptional

18 Jun 2026

Jacinto

Bueno

2/10

Poor

17 Jun 2026

Joelle

There is no shuttle and no breakfast, even though the website reads that is does. It was rundown and a bit dirty. The patio door in the room had a large crack and the toilet didn’t stop running. The desk attendant did give me a soda when I was disappointed that there wasn’t a breakfast.

Self

4/10

Poor

17 Jun 2026

Stephen

Staff was, at best, inattentive and uninterested. The advertised breakfast was only a paper bag with an apple, a small water bottle and a granola bar. Would not recommend this site.

Partner

2/10

Poor

17 Jun 2026

Bibi

Very unfriendly front desk supervisor. Hotel very shabby throughout. Carpets were stenched in an awful smell. I couldn't breathe walking thru the hallway. Washroom in the lobby was in a horrible state. Room was ok, beds were not comfortable. Breakfast was grab and go with a bagel and cream cheese on the side, apple and water. It is reasonably priced but not even worth the price to stay in such deplorable state.

Only reason we stayed as we got there very late in the night and needed a place to rest to attend a funeral that day.

Family_with_children

4/10

Poor

17 Jun 2026

Dustin

No elevators, rooms and hallways smelled like smoke. Room had chips in the walls missing. Over all not worth the price of the stay

Friends

2/10

Poor

16 Jun 2026

Fareezah

Booked this hotel as it included breakfast and looks nice in pictures..arrived at the property and was very disappointed..smells odd, very old rooms, sheets are rough and makes your skin itchy, found hair on the bed and in the washroom floor..bed room floor was dusty and couch was dirty..buffet breakfast as mentioned was a grab and go breakfast which was a stale apple, melted granola bar and hard bagel .. no coffee available. Worst experience!

Family_with_children

4/10

Poor

16 Jun 2026

Kirsten

Upon entry it looked decent enough. The lobby area is the nicest part. The staff did not give me the wifi password when I checked in. I like using the stairs. This area looked like it wasn't cleaned in months as there was a thick layer of grime around the baseboards. Access from the parking lot meant for a lot of hall walking to get to my room. No cars parked behind the property...it looked sketchy back there. My room curtains were holey. I found a beach ball under my bed and some bedazzle jems on my floor...not the cleanest. The restaurant on the property is closed and the food truck parks right in front so it kind of blocks parking access for checking in. Breakfast was mostly bread items...no thanks. I had hoped this was a diamond in the rough, but it was just rough. I couldn't wait to leave.

Self

2/10

Poor

15 Jun 2026

Ashia

I have to be be very honest! This place was very nasty and the staff did not care at all about it. On our arrival I received my room key. It was not the room I ordered and the room was plumb filthy.l!!!!
I went to the front desk and I told them this was not what I ordered and the room was discussing.
They changed it to what I actually ordered and when I got into the second room it was know different!!! There was blood stains on the sheets. The place was hands down the worst, so we went to the desk and asked for clean sheets and the lady said all she had was a one fitted sheet. WOW!!!!! This made us start looking for another place to stay, but just about everything we looked at gave bad reviews. It had reached 4:am and we were very tired from the flight in already we just used the disposable sheets we had purchased. We tried to get some rest until we could go to Walmart and get something better. They had know where for the linen to go so they place towels on top of the toilet ( nasty) which we weren't going to use any way. The towels and rags had actual brown and green shades of dirt on them. WOW!!!!!! When I say unbelievable I mean unbelievable!!!! When you thought it couldn't get any worse.... The ice machine we walked by was leaking water all over the floor. There was trash bags just sitting outside people rooms on the carpet that was clearly not getting picked up. Trash was all over the outside of the motel as well. The place could actually have potential but!!!

2/10

Poor

15 Jun 2026

Laura

This listing is a \"catfish.\" The lobby area looks nice and well-kept, but once you head back toward the rooms it's a dilapidated carnival of grime and sketch.

People loitering in the parking lot working in cars, pushing carts of junk, digging through the dumpsters. Trash and overgrowth line the property.

My room was filthy, sticky floor, hair and handprints on the walls, rot and dust in all the corners and edges. If I could have left I absolutely would have.

None of the amenities advertised were available. NO BREAKFAST, no pool, no laundry.

The only kind words I have are that the AC worked well, and the girl at the front desk was friendly.

Self

6/10

Pleasant

14 Jun 2026

Nadene

The washroom tub moulding/grout was black (mold?) It needs to be redone.
The smell of cigarettes filled the bathroom and balcony/window area when the person below started smoking in their room.

Family

4/10

Poor

14 Jun 2026

Brenda

The air conditioner does not work and I have to visit the counter 3 times because the staff told me the let the air conditioner time and is going to work but that never happened. Since 11 pm after I asked them to change me to another room they finally get me a room at 3:30 am. But they dont look happy with that. In the new room the fridge was not work at all take all the day to just put a little be cold the bottle of water. The ice machine in the hallway does not work. They are many people there that look like we are in a shelter or any other place or drugs rehab. The pool was turning a little be green. My experience was not good there.

Family_with_children

4/10

Poor

14 Jun 2026

Douglas

This was the most obnoxious hotel I ever stayed at, from people yelling, car alarms, car stereos cr

2/10

Poor

14 Jun 2026

Seth

Chose the wrong place. Murky pool. Saw one cockroach inside an exterior door. Our 13 yr old pointed out an ankle monitor, but he seemed nice. At 9:30pm every outside door was propped open. Our bolt would not engage on our room door. Did not feel like my family was safe.

2/10

Poor

14 Jun 2026

Kiara

Never got my refund back after feeling very uncomfortable in the hotel and verbalizing it to the staff and the didn’t do anything about it.

Self

2/10

Poor

13 Jun 2026

SANTHOSH

Wasn't clean at all with cobwebs, spiders on the walls. AC was blowing dusty air and had 5 to 6 small bugs on the bed and had to squish them out. Had very good experiences with Ramada in general in other states and locations. Unfortunately here in this location it was sadly disappointing.

Family_with_children

6/10

Pleasant

10 Jun 2026

Maria

The only thing that the room it was supposed not smoke but the room smell cigarettes beside that everything else was fine

Self

2/10

Poor

07 Jun 2026

David

Outside was very run down. Walking in the lobby looked nice. They did not have the room set up that I reserved so that was a bad start. When we did get into a “comparable” room it had some issues with the baseboard moldings peeling away and upon inspection the mattresses were not pleasant looking at all. We were on the ground floor and within 10 minutes a couple of items hit our window and someone actually ended up knocking on our window which was a shock. It turned out to be a hotel guest who went out a wrong door and couldn’t get back in. We only stayed for less than an hour and decided to ask for a refund which we were granted. Avoid this hotel.

Family_with_children

2/10

Poor

04 Jun 2026

Michelle

Smell bad of smoke and dirty

10/10

Exceptional

04 Jun 2026

Nigel

Clean room

Self

4/10

Poor

02 Jun 2026

Usha

The front office lady was definitely not suited to front office work, had no customer service mindset. We were there just for a night, and had to leave at 3 am to catch a flight from Bradley airport. I had only one request, that the room be as close to the main entrance as possible. She finally gives the room key and we set out - literally it was at the very far end (it is a large U shaped structure). If she would have told us that she could not accommodate our request, it would have been alright, but she was smug about it. When I called her from the room, she was not polite as if it is our fault for picking a king bed room:)
The room had a weird smell, the bathroom sink was cracked, there was a cleaning note that everything is sanitized etc., and someone had written \"ALL LIES\" on it lol:) The bathroom door lock was not working.
The property has potential, it is close to a large airport just a well maintained room, basic cleanliness and a good hospitable front desk will go a long way.

Family

6/10

Pleasant

01 Jun 2026

valerie

C’était ok pour le prix , premièrement il n’y a pas de déjeuner inclu comme écris .Une petite serviette salle laissé derrière la porte et le tapis entre les lit pas propre . Lit confortable . Fait l’affaire pour une nuit sur la route .

Family

8/10

Excellent

01 Jun 2026

Joseph

OK

2/10

Poor

31 May 2026

Ileidy

Need more clean i see a pup dog

Partner

4/10

Poor

27 May 2026

Wendy

This is an older property that really needs some updating.
The staff were very friendly. The beds were comfortable. The room was a nice size.
Sadly, free breakfast advertised but not available either day we were there.

Partner

2/10

Poor

26 May 2026

Teresa

We got there and there was an issue with us checking in. We paid for the room in advance and had to pay the deposit when we got there. We got into the room and there was a dirty wet towel on the bathroom sink and the tub looked gross. At 8 am we were abruptly woken up by housekeeping banging on the door as if it was the cops with a search warrant. Which that happened because of the check in issue. Go downstairs to find out breakfast was not being held but no one informed us at check in the night before. We went to go swimming in the pool it was ice cold. And also the ceiling in the room where the pool is was actually leaking from the rain. There was no lock on the door I watched a small child walk into the pool room and he could have drowned. There was random wet spots in the hallway and the hotel itself smelled like mildew. I will never stay in that or any hotel affiliated with this place again. Literally a nightmare.

Friends

4/10

Poor

25 May 2026

Ashante

Stayed with my children over the memorial day weekend for the pool. On arrival the property outside looked abandoned. One other reason for booking was the breakfast that we were not told was not available due to renovations. We were handed brown paper bags with an apple, a water and a granola bar. Under the beds were filthy with a cup of liquid under one. The heat dis not work. Towels were stained and or not in the room. Had to request it. Did not feel safe sleeping there with my children

Family_with_children

2/10

Poor

25 May 2026

Mohammed

I will not recommend anybody to visit.That facility shame for Ramada. we pay for the service and a breakfast included and other towels blanket.
ot Service.
Was not provided to a staff You ask the information they always ignore you tell you. Oh, the boss is not here. I don't know, I don't know what to tell you asking for refunds of a breakfast money cause I already paid is nobody able to give me any good answers, they rued the few Indian guys that is unbelievable rud Every time you see, they looks like South Asian don't go to that place.I am bad experience

4/10

Poor

24 May 2026

Jennifer

Indoor pool was freezing. The“buffet breakfast” was a brown bag with granola bar, apple, and water. Ice machine leaked water in the hall. Stains on bedding and shower curtain. Mold in shower. Lots of trash outside the sliding glass doors. The place has people living in the hotel. Looks so run down on the outside with no signage, I didn’t know it was a functioning hotel. I immediately wanted to leave.

Family_with_children

6/10

Pleasant

24 May 2026

Lorraines

Las habitaciones el aseo no es el mejor. La piscina y el lobby hermosos, los empleados siempre hay quien te atienda en todo momento. No hay servicio de desayuno y de darte algun desayuno seria una barrita de proteina una manzana, agua y un mofing en una bolsa de papel.

Family_with_children

6/10

Pleasant

21 May 2026

Brenda

There were several food stains & spider webs on the walls of the room. Long black hair on floor of shower definitely not mine as I have short lt brown hair
Stairwells filthy dirty
Pool was cloudy , cold

Self

6/10

Pleasant

19 May 2026

Sherri

Squirrels in the walls. This property needs a complete renovation (and deep cleaning).

Friends

6/10

Pleasant

18 May 2026

Gabriel

I selected this hotel because it advertised that it had an Airport shuttle. That was important sine I was only staying one night for a layover. I was disappointed to learn that the shuttle was not running. Other than that, all I can say is, you get what you pay for.

Family_with_children

4/10

Poor

18 May 2026

Julie

I have never written a bad review but after spending over $200 I dont expect to see mice running around in my room. The sheets were stained, the room had a bad smell, some of the pillows on the beds had no pillowcases. The pool was so bad we could not let the kids in it. I believe the pictures are from when it was first built. Very disappointed.

Family_with_children

4/10

Poor

17 May 2026

Edwin

The parking lot was mostly clean, the restaurant next door was shut down, and sort of looked permanent.

Check-in was smooth and without any issues.

I checked in somewhere around 11:30 on a Saturday night. They did have a ballroom full of people and there were two police officers or armed security guards for that. Not sure if it is common practice there.

There is no elevator, as mentioned in some other reviews so definitely need to walk stairs.

It appears that it used to be some sort of two story motel that they managed to connect in random fashion.

I will say that the room appeared to be clean, but a bit worn.

The back sliding glass door in room 276 definitely was around during the Nixon or Carter Administration.

Some of the hallways were clean as well as the stairwells, and I can say the opposite for others. It appears that it really depends on who is living in what room.

Definitely encountered a few roaming bands of teenagers in the hallways making noise and folks that had been over served either at the event the hotel was hosting or just drinking in their rooms.

It was affordable, and if you are looking for zero frills, this could be your place. I'm glad I was tired when I got there so I could just go to sleep and get out of there in the morning.

Self

2/10

Poor

16 May 2026

Veronica

To be with, the bathroom was not clean at all. The tub and walls were dirty and there was a dirt ring around the tub suggesting it was not clean properly or at all. The hall way and walls were dirty, so was the carpet in the reception area.

Partner

2/10

Poor

16 May 2026

Wayne

The room was awful. Ceiling falling down. Sink was broken, walls were very dirty, mold on the bathroom ceiling. I can’t believe that Wyndham would put their name on this property.

Self

4/10

Poor

15 May 2026

Colleen

False advertising. No breakfast. Room outdated. No blanket. Dingy lobby.

2/10

Poor

10 May 2026

Consuelo

Had to call front desk for things that should have been in the room and it was a noisy area.

Friends_and_family Family

6/10

Pleasant

10 May 2026

Ginene

There was no breakfast! They advertised a hot buffet and didn’t even have a grab and go. False advertising. The staff were good about getting me extra coffee out of a room at night. The room was clean and as advertised. Just no breakfast.

Self

10/10

Exceptional

09 May 2026

liannette

n/a

Partner

10/10

Exceptional

05 May 2026

Mildred

Pool was great!! Room was clean and staff was amazing!