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Residence Inn Downtown Hartford

Hartford - CT · United States

942 Main StView location

8.6/10Excellent500 Reviews
Cleanliness9.0/109.0
Service9.2/109.2
Comfort9.2/109.2
Condition8.6/108.6
Location9.6/109.6
Neighborhood8.8/108.8
Quality8.0/108.0
Value8.0/108.0
Amenities8.4/108.4
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  • Business hotels

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Residence Inn Downtown Hartford

Enjoy a stay at this Hartford hotel, featuring a 24-hour fitness center, complimentary Wi-Fi, and gift shops. The on-site restaurant, City Steam Brewery Cafe, specializes in American cuisine, with additional dining available at the coffee shop/cafe and via room service (limited hours). A complimentary full breakfast is included.

The hotel offers 120 guestrooms with kitchens (refrigerator and microwave), flat-screen TVs with cable, and work desks with separate sitting areas. Free local calls are also provided. Meeting and conference space is available. Nearby attractions include the Hartford Downtown Farmers Market, Hartford Stage, and the Old State House.

Bradley International Airport (BDL) is approximately 17. 6 miles away.

Read more about this hotelShow less

A stay at Residence Inn by Marriott Hartford Downtown places you in the heart of Hartford, within a 10-minute walk of PeoplesBank Arena and Hartford Downtown Farmers Market. This hotel is 0.1 mi (0.2 km) from Hartford Stage and 0.2 mi (0.3 km) from Constitution Plaza.

Make yourself at home in one of the 120 guestrooms, featuring kitchens with refrigerators and microwaves. Wired and wireless internet access is complimentary, and flat-screen televisions with cable programming provide entertainment. Conveniences include desks and separate sitting areas, as well as phones with free local calls.

Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Hartford? This hotel has 1598 square feet (148 square meters) of space consisting of conference space and 2 meeting rooms. Self parking (subject to charges) is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Non-smoking
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until midnight
Check-out until 12:00 PM
Minimum check-in age 21

Hotel policies

No rollaway/extra beds available Car recommended Events/parties allowed LGBTQIA+ friendly Professional property host/manager Pets allowed Pet max weight (per pet) in kg is 18 Pet max weight (per pet) in lb is 40 Maximum number of pets per room 2 Service animals are allowed Service animals are exempt from fees/restrictions Pets cannot be left unattended

Cleaning and safety

Sanitization
Contactless check-out is available Cashless transactions are available

Important information

  • You need to know
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • A car is recommended for transportation to and from this property.
    • Cashless payment methods are available for all transactions.
    • Contactless check-out is available.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • Guests must contact this property in advance to reserve onsite parking
    • This property accepts credit cards and cash
    • Cashless transactions are available
    • Parties and events are allowed on site
    • Safety features at this property include a carbon monoxide detector, a smoke detector, a security system, and window guards
    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Minimal age
    21
  • Optional fees
    • Self parking fee: USD 17 per day
    • Pet fee: USD 100 per accommodation, per stay
    • Service animals are exempt from fees

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

Nearby attractions

Hartford Downtown Farmers Market 0.2 km / 0.1 mi
Hartford Stage 0.2 km / 0.1 mi
Constitution Plaza 0.3 km / 0.2 mi
Travelers Tower 0.5 km / 0.3 mi
Wadsworth Atheneum Museum of Art 0.5 km / 0.3 mi
Mortensen Riverfront Plaza 0.5 km / 0.3 mi
Connecticut Science Center 0.6 km / 0.4 mi
PeoplesBank Arena 0.6 km / 0.4 mi
Bushnell Park 0.6 km / 0.4 mi
Hartford City Hall 0.6 km / 0.4 mi
Dunkin' Donuts Park 0.7 km / 0.4 mi
Riverside Park 0.7 km / 0.4 mi
Connecticut Convention Center 0.8 km / 0.5 mi
Butler McCook House and Garden 0.8 km / 0.5 mi
Connecticut River 1.1 km / 0.7 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 120
  • hotel
  • Wheelchair-accessible
  • Car parkExtra charge
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Valet parking
  • Room service
  • Laundry service
  • Multilingual staff
Show 19 more facilities & services
  • Hotel safe
  • Lift access
  • Newspaper stand
  • ShopExtra charge
  • Luggage roomExtra charge
  • Dining area
  • Clothes dryer
  • Bar
  • Restaurant
  • Conference room
  • Meeting room
  • Business centre
  • TV lounge
  • Hairdressing salon
  • Breakfast
  • Continental breakfast
  • Non-smoking establishment
  • Minimum check-in age: 21
  • Fitness
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

B2

Breakfast For Two Guests

This meal plan may be available depending on the selected room/rate.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • SUITE KING SIZE BEDSUITE • KING SIZE BED • 1 Bedroom • 65 m²SUI.KG
    SUITE KING SIZE BEDPhoto unavailable11 photos

    Residence Inn Downtown Hartford

    SUITE KING SIZE BED

    Room photos

    11 photos

    Room overview

    Non-smoking room
    Room size
    65 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width, Sofa bed
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG

    Room amenities

    • Centrally regulated air conditioning
    • Pay movies
    • Toiletries
    • Internet access
    • TV
    • Direct dial telephone
    • Hairdryer
    • Shower: 20
    • Microwave
    • Fridge
    • Kitchen
    • Bathroom: 10
    • Desk
    • Cable TV
    • Tea and coffee making facilities
    • Ironing set

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE STANDARDSUITE • STANDARDSUI.ST

    Photos are not available for this room type.

    Residence Inn Downtown Hartford

    SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO QUEEN SIZE BEDSTUDIO • QUEEN SIZE BEDSTU.QN-1

    Photos are not available for this room type.

    Residence Inn Downtown Hartford

    STUDIO QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.QN-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE WITH DOUBLE BEDSUITE • WITH DOUBLE BED • 1 Bedroom • 148 m²SUI.DB
    SUITE WITH DOUBLE BEDPhoto unavailable3 photos

    Residence Inn Downtown Hartford

    SUITE WITH DOUBLE BED

    Room photos

    3 photos

    Room overview

    Non-smoking room
    Room size
    148 m²
    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 4
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.DB

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST

    Photos are not available for this room type.

    Residence Inn Downtown Hartford

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Residence Inn Downtown Hartford

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE ONE BEDROOMSUITE • ONE BEDROOMSUI.B1

    Photos are not available for this room type.

    Residence Inn Downtown Hartford

    SUITE ONE BEDROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE WITH DOUBLE BEDSUITE • WITH DOUBLE BEDSUI.DB-1

    Photos are not available for this room type.

    Residence Inn Downtown Hartford

    SUITE WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.DB-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING SIZE BEDSUITE • KING SIZE BEDSUI.KG-1

    Photos are not available for this room type.

    Residence Inn Downtown Hartford

    SUITE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING BED ONE BEDROOMSUITE • KING BED ONE BEDROOM • 1 Bedroom • 65 m²SUI.B1-KG
    SUITE KING BED ONE BEDROOMPhoto unavailable12 photos

    Residence Inn Downtown Hartford

    SUITE KING BED ONE BEDROOM

    Room photos

    12 photos

    Room overview

    Non-smoking room
    Room size
    65 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width, Sofa bed
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    KING BED ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B1-KG

    Room amenities

    • Hairdryer
    • Shower
    • Bathroom
    • Direct dial telephone
    • Cable TV
    • Desk
    • Toiletries
    • Pay movies
    • Wi-fi
    • Centrally regulated air conditioning
    • Ironing set
    • Tea and coffee making facilities
    • Microwave
    • Fridge
    • Kitchen
    • Internet access
    • TV

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO STANDARDSTUDIO • STANDARDSTU.ST

    Photos are not available for this room type.

    Residence Inn Downtown Hartford

    STUDIO STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO QUEEN SIZE BEDSTUDIO • QUEEN SIZE BED • 1 Bedroom • 56 m²STU.QN
    STUDIO QUEEN SIZE BEDPhoto unavailable8 photos

    Residence Inn Downtown Hartford

    STUDIO QUEEN SIZE BED

    Room photos

    8 photos

    Room overview

    Non-smoking room
    Room size
    56 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width, Sofa bed
    Bedrooms
    1
    Room type
    STUDIO
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.QN

    Room amenities

    • TV
    • Dishwasher
    • Cable TV
    • Desk
    • Toiletries
    • Video games console
    • Pay movies
    • Centrally regulated air conditioning
    • Ironing set
    • Tea and coffee making facilities
    • Microwave
    • Fridge
    • Kitchen
    • Internet access
    • Direct dial telephone
    • Hairdryer
    • Shower: 20
    • Bathroom: 10

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE QUEEN SIZE BEDSUITE • QUEEN SIZE BED • 1 Bedroom • 65 m²SUI.QN
    SUITE QUEEN SIZE BEDPhoto unavailable12 photos

    Residence Inn Downtown Hartford

    SUITE QUEEN SIZE BED

    Room photos

    12 photos

    Room overview

    Smoking room
    Room size
    65 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.QN

    Room amenities

    • Fridge
    • Microwave
    • Tea and coffee making facilities
    • Ironing set
    • Centrally regulated air conditioning
    • Pay movies
    • Toiletries
    • Desk
    • Cable TV
    • Bathroom: 10
    • Shower: 20
    • Hairdryer
    • Direct dial telephone
    • TV
    • Internet access
    • Kitchen

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT STANDARDAPARTMENT • STANDARDAPT.ST

    Photos are not available for this room type.

    Residence Inn Downtown Hartford

    APARTMENT STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE CITY VIEW TWO BEDROOMSSUITE • CITY VIEW TWO BEDROOMSSUI.B2-CV

    Photos are not available for this room type.

    Residence Inn Downtown Hartford

    SUITE CITY VIEW TWO BEDROOMS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    CITY VIEW TWO BEDROOMS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B2-CV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE AccessibleSUITE • AccessibleSUI.H6-1

    Photos are not available for this room type.

    Residence Inn Downtown Hartford

    SUITE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.H6-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO BEDROOMSSUITE • TWO BEDROOMSSUI.B2

    Photos are not available for this room type.

    Residence Inn Downtown Hartford

    SUITE TWO BEDROOMS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    TWO BEDROOMS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE LOFTDOUBLE • LOFT • 1 Bedroom • 65 m²DBL.LO
    DOUBLE LOFTPhoto unavailable6 photos

    Residence Inn Downtown Hartford

    DOUBLE LOFT

    Room photos

    6 photos

    Room overview

    Non-smoking room
    Room size
    65 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    LOFT

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.LO

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO AccessibleSTUDIO • AccessibleSTU.H6

    Photos are not available for this room type.

    Residence Inn Downtown Hartford

    STUDIO Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room LOFTRoom • LOFTROO.LO

    Photos are not available for this room type.

    Residence Inn Downtown Hartford

    Room LOFT

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    LOFT

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.LO

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO BEDROOMS AccessibleSUITE • TWO BEDROOMS AccessibleSUI.B2-H6

    Photos are not available for this room type.

    Residence Inn Downtown Hartford

    SUITE TWO BEDROOMS Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    TWO BEDROOMS Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B2-H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE ONE BEDROOM AccessibleSUITE • ONE BEDROOM AccessibleSUI.B1-H6

    Photos are not available for this room type.

    Residence Inn Downtown Hartford

    SUITE ONE BEDROOM Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    ONE BEDROOM Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B1-H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE AccessibleSUITE • Accessible • 1 BedroomSUI.H6
    SUITE AccessiblePhoto unavailable3 photos

    Residence Inn Downtown Hartford

    SUITE Accessible

    Room photos

    3 photos

    Room overview

    Non-smoking room
    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 4
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.H6

    Room amenities

    • Wheelchair-accessible

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Residence Inn Downtown Hartford

8.6
Excellent
500 Reviews
Cleanliness
9.0 /10
Service
9.2 /10
Comfort
9.2 /10
Condition
8.6 /10
Location
9.6 /10
Neighborhood
8.8 /10
Quality
8.0 /10
Value
8.0 /10
Amenities
8.4 /10
100 reviews shown
8/10
Excellent
23 Jun 2026
Eli
The room was clean, and mine in pa
4/10
Poor
22 Jun 2026
Cameron
The one positive was the large room size, feels like a one bedroom apartment. However, the main room TV was broken, the kitchen sink hot water was producing brown sludge, carpeting was bunched and bubbles in areas, and the parking pass stopped working halfway through our stay. Wanted to love it given the room size, but just too many things falling apart around us.
Friends_and_family Family
10/10
Exceptional
21 Jun 2026
Justin
Room was clean and bad good amenities. Parking on top of stay was a bit excessive but it's mid city so it's understandable. Staff was excellent and very friendly. Breakfast was fine.
Partner
8/10
Excellent
04 Jun 2026
Gia
The front desk agent that assisted me was fantastic, that level of kindness was very refreshing. Unfortunately I didn’t catch her name, but she made my day!
10/10
Exceptional
05 Apr 2026
Brandy
My daughter and I stayed at Residence Inn while attending the Cardi B concert (4/3/2026) The room (a loft) was more like a small, cute apartment! We loved it! The staff was super friendly and helpful. The best part, the breakfast! They had an awesome selection of breakfast foods, fresh fruit and beverages. If I’m ever in Hartford again, I would 100% stay here again.
Family
10/10
Exceptional
04 Apr 2026
James
It’s nice
10/10
Exceptional
29 Mar 2026
Andrea
Average breakfast. No waffles. Clean large room. Relax atmosphere. Friendly staff
10/10
Exceptional
28 Mar 2026
Barbara
Very clean and desk staff excellent! Appreciated their kindness. Room was exceptional ….plenty of room
Friends_and_family Family
10/10
Exceptional
27 Mar 2026
Candace
Very friendly staff. Felt very comfortable and safe. Very nice clean and spacious room.
Family_with_children
8/10
Excellent
22 Mar 2026
Aurelio
Clean big room. Hotel is well located, walking distance everywhere. Building is historical and beautiful, however hotel outside entrance is a bit scary and run down! But once you walk in to the hotel area is nice. Breakfast is ok, process fresh food.
Family
10/10
Exceptional
25 Feb 2026
Salika
Great stay
8/10
Excellent
14 Feb 2026
Aron
Clean room nice staff
Partner
4/10
Poor
06 Feb 2026
Wilfredo
The smell was horrible in the room. They left no bags for the garbage. The entrance is bad to walk through it. They had a piece of wood in the entrance. The carpet was lift in the rooms
Leisure Partner
8/10
Excellent
19 Jan 2026
Jim
Size of room was perfect. Staff was very nice.
Friends_and_family Family
6/10
Pleasant
12 Jan 2026
Elisa
Need to uograde baths
10/10
Exceptional
22 Dec 2025
Amy
My family and I were in town for a wedding and were very impressed by the cleanliness of the rooms and the exceptional costumer service by the employees. Nora at breakfast was amazing!
Leisure Family_with_children
10/10
Exceptional
19 Dec 2025
Kae
The room was great and most importantly the staff was exceptional!
Leisure Partner
6/10
Pleasant
17 Dec 2025
Josephine
Room was fine. Breakfast was marginal but ok given the price of the room etc but perhaps more choices would be nice. Perfect location for attending events at PeoplesBank Center
Leisure Family
10/10
Exceptional
14 Dec 2025
Patrick
Yes
10/10
Exceptional
13 Dec 2025
Albert
Fantastic loft room.
Loved it!!
Leisure Partner
2/10
Poor
07 Dec 2025
Steven
The room was outdated and very loud
10/10
Exceptional
07 Dec 2025
Bonnie
I was pleasantly surprised at how big the room is and it was very clean. Such a great place to stay, highly recommend, and will definitely be the place i stay whenever i come back to Hartford
Leisure Family
8/10
Excellent
10 Oct 2025
Sherry
Staff was nice and helpful. Room was very large and was clean. The area was not that nice.
10/10
Exceptional
30 Sep 2025
Earl
great service
10/10
Exceptional
30 Sep 2025
Earl
great place
Business
6/10
Pleasant
28 Sep 2025
william
Hotel shows its age. Decor colors are outdated and drab.
Partner
10/10
Exceptional
18 Sep 2025
Brandy
Great staff. Clean room
Leisure Partner
10/10
Exceptional
06 Sep 2025
Robert
Great place very spacious
10/10
Exceptional
31 Aug 2025
Alexander
Emily at the front desk was super helpful. The room was spacious and very well kept. The eggs for breakfast were a bit dry but the spread was amazing
Partner
10/10
Exceptional
26 Aug 2025
Sheila
10/10
8/10
Excellent
24 Aug 2025
David
Hotel very nice staff great area around the hotel didn't care to much for it
Leisure Family
10/10
Exceptional
24 Aug 2025
Alexandria
Nice stay! The room was extremely spacious and very comfortable. Staff was so friendly and helpful. Would stay again!
8/10
Excellent
09 Aug 2025
kennedy
Change the breakfast on the morning
Leisure Partner
4/10
Poor
27 Jul 2025
David
This hotel is old and rundown. It was an old apartment building and the rooms are very underwhelming. It is right in the heart of downtown and not the best part of the city. Our car got broken into the first night even though it was supposed to be a patrolled lot. The couch and chairs were very rundown and it is an old hotel. Unless you need to be downtown, I recommend staying outside of the city. West Hartford is a lot nicer.
6/10
Pleasant
16 Jul 2025
Verified traveler
I booked a room at this hotel because I was under the impression there was a restaurant/bar on premises, but there is not. It closed down in March. Had to get food delivered and downtown Hartford isn't the greatest for foot travel for a solo female business traveler.
Business
2/10
Poor
08 Jul 2025
Robert
Emergency alarm and evacuation at 2:50am and then 3 more alarms again every 30 minutes after that. Cause was a burst pipe in the parking garage which was not even connected to the hotel and had burst on 3 separate occasions previously.
Leisure Family
10/10
Exceptional
05 Jul 2025
TonyMilledge
Thank you for treating me so kind and positive .!
Business_and_leisure Self
10/10
Exceptional
20 Apr 2025
Marcelo
nice room
Business Self
8/10
Excellent
07 Apr 2025
Charles
very nice staff
Leisure Partner
10/10
Exceptional
08 Mar 2025
Chris
Everything was great. Loved James the Concierge @ the front desk.
Friends_and_family Family
6/10
Pleasant
02 Mar 2025
Ramesh
Property listed as having a pool. But no pool on premises.
Leisure Family_with_children
10/10
Exceptional
02 Mar 2025
Claudia
The atmosphere was very quiet which i loved. The staff very humble and noble, answered all my questions. The cleanliness excellent 👌. I will definitely recommend this to my friends and family.. 5 stars to this place
Business_and_leisure Family
10/10
Exceptional
25 Jan 2025
Ana
Every time I am in Hartford, I stay in that place love it so clean very convenient.
Partner
8/10
Excellent
11 Jan 2025
Daniel
The location of the hotel was right downtown, which made the city walkable and convenient to highways and the train. Most of all, the staff was incredible. They were responsive to requests like additional towel and helpful ina meeting any questions we had during our stay. They were also very nice and friendly.
10/10
Exceptional
05 Jan 2025
Verified traveler
One of the best places I've stayed in this area. Great team to attend all guests needs. I needed to use the guest laundry, had a great experience.
The room was extremely comfortable, warm and cozy. Great view of the Connecticut river from our window. The breakfast was completely amazing, delicious options from fresh toasts to waffles.
Highly recommend this place.
Friends_and_family Family
10/10
Exceptional
29 Dec 2024
Robert
Attendant at front desk congenial and very helpful knowledge and suggestions of area.
Business_and_leisure Self
6/10
Pleasant
07 Dec 2024
Cory
Staff was nice enough. Old hotel. Bedroom small, bathroom tiny. Large living area and kitchen. Great for single man who needs to cook and live downtown. Breakfast was decent by hotel standards.
Leisure Partner
10/10
Exceptional
03 Dec 2024
Shameka
Very clean, not updated but large, space.
Family
10/10
Exceptional
02 Dec 2024
Korlett
My room was impressive. Some of the furniture was worn. The staff very helpful. Enjoyed my stay
Business Pet
10/10
Exceptional
23 Nov 2024
Joseph
Great service great room
Leisure Family_with_children
10/10
Exceptional
10 Nov 2024
Debra
Very spacious room. Convenient parking. Staff very friendly
Friends_and_family Family
8/10
Excellent
10 Nov 2024
Yingyu
The area is a bit down
Leisure Family
6/10
Pleasant
27 Oct 2024
Ronald
Employees very nice. Hotels parking lot is awful quite frightening. Hotel needs to be updated significantly but was clean and close to where we needed to be.
Friends_and_family Family
10/10
Exceptional
20 Oct 2024
Jackie

Great stay for the marathon

Excellent place to stay for the Hartford Marathon. Less than a mile from the start and about.5 miles from the finish. They put coffee out early, and had to go bags for breakfast.
Self
10/10
Exceptional
29 Aug 2024
Brian
Great location, friendly staff. Great room and breakfast
Leisure Partner
10/10
Exceptional
02 Aug 2024
Elizabeth
The staff, especially Anita at the front desk, were all very friendly and helpful. We will definitely be staying here for all of our trips back to Hartforda
Partner
8/10
Excellent
26 Jul 2024
laura
Just need some maintenance
Friends_and_family Family
10/10
Exceptional
10 Jul 2024
Sharon
The room, the staff...ALL was so amazing!

Sharon
Leisure Partner
6/10
Pleasant
01 Jul 2024
Amber
The property was a little older - which is fine. The parking lot was very convenient and easily accessible. We did find some hair on our towels and on the bathroom floor. Not a huge deal for us but there was also a few fruit flies in our room - we did not cook or eat in the room while we were there.
8/10
Excellent
22 May 2024
Kevin
A bit run down hotel but nice staff and good area
Business Self
6/10
Pleasant
24 Apr 2024
Shawtay
Not so good fire alarm falling in the suite smh the old smell just to much money for that type of services
Partner
2/10
Poor
11 Apr 2024
Nevene
Very old building room needs lots of maintenance
Business Self
10/10
Exceptional
24 Mar 2024
Verified traveler
The other button was not working, so as far as what I did not like about the area. It did not really feel unsafe, but there were a lot of people asking for money. They would be standing outside businesses, in parking lots, etc. Just made for an uneasy feeling.
Leisure Self
4/10
Poor
24 Feb 2024
Gisela
Rundown property. Stingy and just nasty. Won’t stay here ever again. Property needs a complete renovation.
Leisure Partner
6/10
Pleasant
20 Feb 2024
Gerald
Roos are large with an industrai feel and industrial soundng heating system. When it comes on, it roars. No dining options when I was their on a Monday night. The attached brewery is closed Monday and Tuesday nights.
Business Self
8/10
Excellent
16 Jan 2024
Will
The staff and facility were clean. However, the facility is in need of a bit of a facelift, which could detract from getting better reviews. There was an effort to upgrade the lobby, but the upper floors, elevators, features, and lighting could use an upgrade.
Leisure Family
10/10
Exceptional
04 Dec 2023
Bonnie
The staff was very pleasant and helpful. James was great in helping me out with questions I had.
Leisure Family
8/10
Excellent
13 Nov 2023
JoAnne
Excellent service by staff.
Exhaust vent system is noisy in room.
10/10
Exceptional
09 Nov 2023
Barry
walking in the area after dark, necessitates heightened situational awareness.
Leisure Self
10/10
Exceptional
24 Sep 2023
Selina
The front desk guy was an absolute pleasure
Friends_and_family Family
6/10
Pleasant
31 Aug 2023
Lily
Old hotel, it Needs to update many things . Room is spacious
Business Family
8/10
Excellent
27 Aug 2023
christopher
Room was large and comfortable but it was a suite and did not come equipped with pillows and sheets for the extra bed. Even though parking costs $17 per day, guests still need to sign an extra waiver with respect to the safety of cars and belongings.
Leisure Family
10/10
Exceptional
30 Jul 2023
Tanya
The rooms were huge! Very nice location to restaurants and night life. The staff was friendly and helpful.
Leisure Family
10/10
Exceptional
24 Jul 2023
Alex
Staff was super friendly and the room was great. Parking was easy. Had a great stay!
Leisure Self
2/10
Poor
30 Jun 2023
Baldwin
Air conditioning was a problem from day one. filter was changed, but the room never got cooled. It was a good thing we spent lots of time out of the room. We were offered a room change the last night but my wife was asleep because we had an early flight, so that did not work. For the 4 days we stayed at this property we did NOT receive maid service, we had to asked for clean towels. the floor needed to be vacuumed and much dusting was needed all so. We were very disappointed with this accommodation
Leisure Family
2/10
Poor
02 Jun 2023
Nezamuddin
Firstly, the property have a bad smell, no room services, very rube security guard. Very bad experience.
Business_and_leisure Partner
10/10
Exceptional
26 May 2023
Derrick
We love the two story LOFT king rooms, so open and roomy and the high two story windows. Honestly these are some of my favorite hotel rooms ever. Totally modern in a historic downtown building.
Leisure Partner
4/10
Poor
22 May 2023
Max

Desperately needs an upgrade

Hotel is old, crusty and smelly. Very low quality for a Marriott brand. Most TVs werent working (on a Sunday night!!) as I was checking in, and I hear lots of complaints from guests calling downstairs. Staff was very friendly and as accommodating as they could be. Breakfast in the morning was plentiful and a nice touch. Otherwise, the hotel was brutal to stay in, even for one night. And parking costs extra!!! I hope to never stay here again.
Business Self
4/10
Poor
22 May 2023
monique caroline
The room furniture was old and outdated. Visibly wore. The WiFi didn’t work the entire time and the pull out sofa bed was horrible.
Leisure Family
2/10
Poor
19 May 2023
monique caroline
Outdated and ill kept
Leisure Family_with_children
10/10
Exceptional
06 May 2023
Jennifer
Room was spacious and clean.
10/10
Exceptional
20 Mar 2023
Abigail

Good choice

Overall great stay. Large and spacious room. Lots of amenities that made the stay very comfortable. Convenient location for the train station and convention center. James at the front desk was especially helpful and polite. Would stay again.
Self
8/10
Excellent
15 Mar 2023
cilia
The staff was wonderful and room was clean.
Leisure Family
8/10
Excellent
05 Mar 2023
William
Friendly staff and efficient check in
Leisure Partner
10/10
Exceptional
27 Feb 2023
Jeane
The room was really cool - two levels
Business Self
6/10
Pleasant
16 Feb 2023
Neka
They only thing is distracting from the property is the room service didn't show up all weekend to clean. It was like we had to beg for towels.
Business Friends
10/10
Exceptional
10 Jan 2023
Laura
Liked the the room was unique, very comfortable
Leisure Family
8/10
Excellent
22 Nov 2022
Naiara
The room was a dump. The tub in the bathroom had cracks on it, the noise of the heat/ac was deafening. The exhaust system on the stove did not work. The room looked old and grungy. There was no toiletries. Will never stay on that one again
Friends_and_family Family
10/10
Exceptional
16 Nov 2022
Catherine
The loft is huge. Great location and plenty of room to spread out for work on an extra large desk.
Business
10/10
Exceptional
08 Nov 2022
Pamela
I loved Caroline she works at front desk. The first day i got there. The welcome she expressed was so warm and loving. Carolines personality never changed my entire stay. Ms. Copland was my breath of sunshine every morning. I enjoyed the pleasant conversations with we had.
Leisure Self
2/10
Poor
09 Oct 2022
Ashley
We booked with our dog so we could run our marathon weekend in Hartford. They did not say anywhere on their website that they would not accommodate late check out. Check in took forever, getting bedding for the couch bed which we needed to make required two calls down to reception, operating manager sent around notices and posted everywhere that late checkout wasn’t allowed. Marriott ruined our weekend. We had a great race but couldn’t stay to have lunch because we needed to check out, we couldn’t enjoy the marathon festivities we were there for. Just awful. Marriott has lost a client for sure. Will never recommend ever.
Leisure Pet
10/10
Exceptional
14 Sep 2022
Robert
The suite was spacious and very comfortable. We were only there one night so didn't really get to appreciate all the amenities. The reason for choosing this accommodation was that a family member with dementia was travelling with me along with her caregiver. With two separate bathrooms and two separate bedrooms, along with the ample common spaces and fully functional kitchem, this place was a dream.
Leisure Family
8/10
Excellent
09 Sep 2022
Timothy

Parking

The card to get out of the parking lot never works. Very frustrating when trying to go out
Business
10/10
Exceptional
01 Aug 2022
Deanna

Room was Huge

The loft room was Huge! Way more space than we needed for 2 people. I would highly recommend for families!
Friends_and_family Family
10/10
Exceptional
07 Jul 2022
John
All staff was very cordial and helpfull.
Leisure Family
10/10
Exceptional
23 May 2022
Dwight
The front desk clerk quintia was so pleasant and kind. She gave everyone quality customer service despite the long line. She was attentive and friendly and accommodating despite the pressure she was under.
Leisure Family
10/10
Exceptional
12 May 2022
Stephen
Good location, near the Civic Center.
Business_and_leisure Self
4/10
Poor
20 Apr 2022
Rick
We rented a king suite which was very spacious and in general quite clean. The fact that there were no extra linens or bedding for the pull out was very disappointing to discover as we prepared to go to bed. When renting a suite for 3 adults one would assume they would provide the bedding and not have to ask. Staff seemed annoyed when we did ask and initially sent to the wrong room. While the hotel is pretty clean it is time for it to upgrade as it is showing its age.
Leisure Family
10/10
Exceptional
19 Apr 2022
Nicole
Location is ideal and the rooms are very spacious. The staff is excellent.
Business Family
4/10
Poor
05 Apr 2022
Brenda
Check in was not what I expected, receptionist at night was not clearly paying attention, was on a personal phone call multitasking and checking me in, she forgot to do some steps and was not engaging with me as her call was more important. Had to go back to lobby as keys didn’t work, had to call twice to frontdesk to request towels and bedding for sofacama. Hotel overall needs update, it’s does not feel safe in that area. The kitchen and bathrooms were clean, sofacama was dirty with hair and crumbs. Staff in the morning was very attentive and helpful.
Business Family

Location & surroundings

Residence Inn Downtown Hartford
942 Main St, Hartford, United States

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Residence Inn Downtown Hartford

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