Name: Extended Stay America Hartford Farmington
Address: 1 Batterson Park Rd, Farmington, 6032, US

4/10

Poor

21 Jul 2026

Madaleine

The sheets were stained and the floors were very obviously uneven throughout the whole room. When I walked without shoes on and got into bed, my feet brought all the floor dirt to the bed. The hallway smelled burnt all the time, and the dedicated police parking spot out front gave me pause when we entered. Also, don’t try to ask for extra towels or shampoo. They have a policy… Overall, it’s fine for what it is: a quick stop to sleep, but nothing more than that. Breakfast is also only coffee and maybe granola bars, so don’t even expect a prepackaged muffin.

Family_with_children

2/10

Poor

18 Jul 2026

Louann

Unsafe neighborhood. Unattractive food on breakfast bar. Door’s safety latch broken. This hotel needs some inspection.

Family

6/10

Pleasant

17 Jul 2026

Patricia

We were disappointed that the room was not as advertised. \"Fully equipped kitchens\" was a wildly incorrect description. Our kitchen cupboards and drawers were completely empty--not a dish, glass, or utensil in sight. Front desk coverage was spotty and it was difficult to summon help. The \"hot breakfast\" consisted of granola bars and a waffle maker with no space to use it. The room was clean, but pillows provided were exceedingly thin--about 1\" thick, and there were only three on the bed. I had a stiff neck in the morning. We would not stay there again.

Partner

10/10

Exceptional

14 Jul 2026

Barbara

nice quiet clean rooms, spacious.

Family_with_children

10/10

Exceptional

05 Jul 2026

Carla

My first time staying , rooms were clean that was very nice kitchen. Everything was good. I had a problem they came and solved it right away. We’ll stay again next time I’m in Connecticut.

Friends_and_family Family

10/10

Exceptional

21 Jun 2026

Roy

The staff were very friendly and helpful. WiFi was iffy to connect at times. It was not password protected. The room kitchen was nice. Dishes, pots and pans on request at front desk. There was an elevator. Good parking. Easy on-off I-84. Coffee bar in am.

2/10

Poor

16 Jun 2026

Cortes

Very dirty rooms full of hair and with a bad smell!!!

Self

4/10

Poor

14 Jun 2026

Elizabeth

The grounds were nicely kept. The staff were polite and responsive. Check in was supposed to be at 3:00, we arrived at 3:30 and still had to wait for our room to be ready. We brought our dog with us. The pet friendly rooms were near the door and every time someone brought their dog out the door slammed shut, causing our door to shake. We discovered the floor was very dirty when we noticed the bottom of our feet were filthy from walking on it barefoot. We called and they did send staff to mop them. The pillows were very flat and hard but the linens were clean. Would I stay there again? No! For the price I paid I don’t feel the quality was there. We left early.

Family

8/10

Excellent

13 Jun 2026

Frank

The room was reasonably priced, and the room had a lot to offer with the kitchenette.

6/10

Pleasant

12 Jun 2026

Keith

Room was clean and location in good area

Partner

8/10

Excellent

07 Jun 2026

Richard

We don't know there do have deaf room for doorbell and fire alarm light.

Family

4/10

Poor

25 May 2026

Nancy

Very very noisy refrigerator and hair in tub !!?

Self

8/10

Excellent

18 May 2026

Michael

Propert was clean, our room had a few minor issues, furniture needed maintenance.

Breakfast is a grab n go. Coffee and nutrigrain bar. No milk so mindful if you drink tea, coffee mate was only available.

Check-in is very restricted to 3pm. With rooms having kitchens, lots of cooking smells filter through the hotel.

Staff were helpful, and friendly.

Would stay again.

Family

2/10

Poor

16 May 2026

Steven M

Staff wasn't helpful and I was forced to check out because I had no towels none. they would take my dirty towels and left me with no clean ones. I couldn't shower after a long day at work and 3 different occasions I asked and was never accommodated. I had to check out at 9pm because I couldn't get any towels therefore I couldn't shower

Self

8/10

Excellent

15 May 2026

Ayleen

Its good

Family

2/10

Poor

13 May 2026

Bryce

Food was left in the fridge from the last guests. The room was so disgusting we went and bout our own blankets to sleep on top of the bed with. Everything about this place was disappointing and just gross!! For the extra few dollars, stay somewhere else!!!!

Self

8/10

Excellent

06 May 2026

William

There was only coffee

10/10

Exceptional

29 Apr 2026

Michael

Staff is very helpful.
Rooms have frig, microwave.
You'll need to ask for toaster, coffee maker, utensils and dishes as cabinets are empty on check-in.
\"Breakfast\" is coffee and muffins on a side table at the entrance.

10/10

Exceptional

28 Apr 2026

Abdulrahman

Good service

4/10

Poor

27 Apr 2026

Sabrina

I unfortunately did not stay at this location as the outside was a major turn off I booked elsewhere

10/10

Exceptional

26 Apr 2026

Krysta

clean

8/10

Excellent

24 Apr 2026

Janet

Good coffee at breakfast.

Friends

10/10

Exceptional

24 Apr 2026

Patricia

Breakfast wasn't much...just some grab and go. No real milk or half and half.

Friends_and_family Friends

8/10

Excellent

17 Apr 2026

R

Very few items, they ran out early

10/10

Exceptional

01 Apr 2026

Peggy

Beautiful spot! Very clean ❤️

Family_with_children

4/10

Poor

19 Mar 2026

Roteesea

The rooms weren’t dirty, they were worn, old. I liked the setup. We had to be moved from our first room because the tv didn’t work. I would stay again but for a weekend tops. I have a bit of OCD so next time I would bring my own cleaning supplies and sheets. All in all the hotel was ok, the staff was nice and the residents were friendly.

Family

8/10

Excellent

16 Mar 2026

Lester

Clean comfortable room though it’s a little dated.

Self

10/10

Exceptional

16 Mar 2026

Yong

Feels like home ! Great experience!

Family_with_children

2/10

Poor

12 Mar 2026

Muhammad

The room smells like rotten eggs

Family

10/10

Exceptional

09 Mar 2026

Melissa

Perfect for what we were looking for. We visited family 40 min away and the room was clean and the area was safe. Looking forward to stay here in the future.

Family

4/10

Poor

03 Mar 2026

Harrison

Breakfast is only instant oatmeal, nutri grain bar and coffee.

Family_with_children

2/10

Poor

02 Mar 2026

Justin

I didn’t even stay an wasn’t refunded , not happy

10/10

Exceptional

01 Mar 2026

Lissette

Just a peaceful quiet place . The room was great and everything worked

8/10

Excellent

27 Feb 2026

Stephen

Clean, better than expected, nice staff, quiet room and comfortable bed. Great deal for the price

Self

10/10

Exceptional

25 Feb 2026

Letitia

Clean

8/10

Excellent

21 Feb 2026

Mark

The room was spartan but very clean. The bed is comfortable. The hotel is near the highway but far enough to be very quiet.

Partner

8/10

Excellent

20 Feb 2026

Cassandra

Clean room

Self

2/10

Poor

20 Feb 2026

Amy

Unfortunately, this particular spot has not been well maintained. It felt like it was an elevated Motel 6. The walls were paper, thin which they can’t really control, but I could hear literally everything in the next room, including the couple having an interesting Valentine’s Day weekend. The bed was completely uncomfortable. The linens were rough. The first towel that I picked up from the bathroom to utilize had somebody else’s blood on it. And I had an interaction with the staff, including management that was incredibly rude and inappropriate.

Self

10/10

Exceptional

15 Feb 2026

Godi

Everything was good

Leisure Partner

10/10

Exceptional

14 Feb 2026

Alison

Very clean. Easy check in

Business Self

10/10

Exceptional

04 Feb 2026

Feridun

It is very rare , the floors were vinyl flooring instead of dirty carpets. Lots of parking spots, very quiete and good working ac system. I strongly recommend this hotel to everyone and I-84 connection is 20 seconds

8/10

Excellent

02 Feb 2026

Patricia

Great deal in the Hartford area. Large room, comfy bed and super nice people. Very convenient to I 95

10/10

Exceptional

23 Jan 2026

Michelle

Clean although parking lot not cleaned well always enjoy staying at this facility convenient to everything in the area staff is friendly and accommodating

8/10

Excellent

13 Jan 2026

Diana

Room was not \"dirty\" but also not thoroughly cleaned. Towels were stained and had hair. Staff was very friendly. Parking lot could use more lighting.

10/10

Exceptional

10 Jan 2026

Julianah

Yes

Leisure Family

10/10

Exceptional

08 Jan 2026

Susan

Room was very clean.

2/10

Poor

02 Jan 2026

Nina

The towels were dirty and there was dried rice on the chair. I left early and relieved!

Business_and_leisure Self

10/10

Exceptional

02 Jan 2026

Tyler

Great place.

Business

4/10

Poor

01 Jan 2026

suzanne

it’s just a very moderate place to stay

Leisure Self

10/10

Exceptional

01 Jan 2026

Tiara

Overall experience was good. Only thing was the sofa bed had no linen.

6/10

Pleasant

01 Jan 2026

Paul

Only 3 pillows. Heat was not turned on yet. Bedding needed a comforter.
Room was clean
Very small lobby where some guests seemed to to be loitering in that tight space
Some body was knocking at our door in the middle of the night intentionally

Partner

8/10

Excellent

30 Dec 2025

Paul

The room was very clean and comfortable. Most of the staff were very polite. One staff member was a little rude to my wife.

2/10

Poor

22 Dec 2025

Matthew

This location was bad from the front door to the end. First off I made a reservation I get to front desk to check in and was getting grilled as to how many people in the room? Pets? Business or pleasure? What company do I work for? Will I be cooking?
I’ve stayed at many long stays around the country and never had so many questions. The girl behind the desk was banging on the keyboard a couple of dozen times. Kept asking me to swipe my card multiple times cause she kept answering the system wrong. There are no cooking materials, plates, glasses or anything in the room. Every long stay has always had kitchen materials in them. The furniture was very old. At least 20-30 years old and worn. Not a good place.

Partner

4/10

Poor

21 Dec 2025

Antony

The hotel is very basic and not upscale. It may be acceptable for a one-night stay or a short work trip. Overall, the quality is low, with poor lighting and minimal amenities. Breakfast is extremely limited, consisting only of coffee and small muffins. Supplies such as toilet paper and towels are also very limited.

I will never go again ..

Friends_and_family Family

2/10

Poor

20 Dec 2025

Marco

The booking says free breakfast, but there is no breakfast provided there, only coffee
False advertisement

Leisure Family_with_children

8/10

Excellent

19 Dec 2025

Stephen

Room was clean, staff were nice.

10/10

Exceptional

18 Dec 2025

Christopher

Clean room, friendly check in.

Friends_and_family Family

4/10

Poor

15 Dec 2025

Akela

My stay was not ideal due to inconsistent communication and lack of professionalism from staff. While I was out in the morning taking my daughter to school, someone entered my room without my presence. I was later told by housekeeping that maintenance entered because they smelled candles. When I reported this to the front desk, I was then told it was because it was 11:00 a.m. checkout time.
This explanation did not align with what I was previously told, especially since I requested a late checkout at approximately 9:00 a.m. and was informed that the employee on duty could not approve late checkouts and that I would need to speak with someone coming in later. Despite this, my room was entered anyway.
Nothing was missing, but the lack of clear communication, conflicting explanations, and failure to properly handle a late checkout request made me feel uncomfortable and disrespected as a guest. This situation could have been avoided with better coordination and customer service.

Leisure Pet

4/10

Poor

10 Dec 2025

Jeff

Very poor manager bad attitude

Leisure Partner

4/10

Poor

06 Dec 2025

Richard

used to be practical with cooking easy during Covid and shortly thereafter. That is all gone. Will go elsewhere next time

Business

10/10

Exceptional

05 Dec 2025

Stanley

Clean

Leisure Family

6/10

Pleasant

03 Dec 2025

Hsiang-Rong

it is ok for stay. But I will chose different place next time.

Business

8/10

Excellent

29 Nov 2025

Lester

Clean room with a good bed, good shower and an excellent TV

Leisure Self

6/10

Pleasant

27 Nov 2025

Tayana

Rooms are nice and clean but the staff, particularly Cynthia is extremely rude. Had a nasty attitude and bad customer service.

8/10

Excellent

26 Nov 2025

Gary

Large room

Leisure Partner

10/10

Exceptional

24 Nov 2025

Martha

Great

Leisure Family

8/10

Excellent

23 Nov 2025

James R Childs

Clean spacious

6/10

Pleasant

22 Nov 2025

Kristy

The night staff could use a hospitality course. pronto

Business_and_leisure

2/10

Poor

21 Nov 2025

Karen

Room was not clean sink was leaking cracked outlet cover dirty sheets on bed no, I can’t get it and when addressed to the staff was brushed off and told someone would call no one ever called and then when I tried calling was talked over and put on hold then hung up on . Worst stay

Leisure Family_with_children

6/10

Pleasant

17 Nov 2025

Jeff

It's okay a very long time to get all utensils.And cooking paraphernalia to the room other than that, the oven is not really that good

Business_and_leisure Partner

10/10

Exceptional

15 Nov 2025

heidi

Staff was very courteous. Room was very clean. Loved it. Will definitely be back.

6/10

Pleasant

10 Nov 2025

John

Was what expected for price

Business

6/10

Pleasant

09 Nov 2025

Julia

The room was clean. The bed was comfy. We had issues with the wifi going in and out. The kitchen was empty. You have to request items to cook with.

Leisure Partner

4/10

Poor

06 Nov 2025

brianna

My room was not clean . Sheets were dirty . There were still someone else’s things in the room . There was no gym. Breakfast ends at 9AM and they only offer coffee no juice or yogurt nothing other than coffee .

8/10

Excellent

30 Oct 2025

Demetress

Very professional and kind

Business_and_leisure Self

6/10

Pleasant

29 Oct 2025

Victoria

Another guest was sitting directly outside of the window and door to the main hall chain smoking cigarettes, leading to the entire first floor smelling like cigarettes. Another guest complained but it seemed like nothing was done about it. Traveling with a baby I specifically seek out smoke-free accommodations so it was very dial. Room was clean.

6/10

Pleasant

28 Oct 2025

Tim

Great location. Very clean. But also very minimal. And the mattresses are not great. Everything about this location is good but they really need to upgrade the bedding for long term.

Business_and_leisure Partner

8/10

Excellent

28 Oct 2025

Judith

The room had a strong dog odor

Leisure Partner

4/10

Poor

27 Oct 2025

Jeff

Four hours to get pots and pans and a coffee maker

Partner

6/10

Pleasant

27 Oct 2025

Deborah

Nope.

Chipped counters in kitchenette. Holes in curtains. Not squeaky clean. Extended stay where you had to get basic kitchen stuff from desk and clerk handed it out bare handed fingering every plate and utensil, none of which met my standard of clean. Yuk but bed was ok and shower had hot water. And all this for over $200 for a night!

Partner

10/10

Exceptional

25 Oct 2025

Shaheeda

Thank Staff was Great! Very very nice and attentive. Room very clean, Quiet we rested well! The Great was awesome and exit was wonderful. Parking was smoothe. We’ll return to enjoy another quiet night get away.

Leisure Partner

2/10

Poor

22 Oct 2025

Lois

The fold out couch was old and not fit to sleep on. no bedding provided. I had to inquire at front desk. The shower had no lip so water sprayed everywhere. Not safe to walk and could slip. The shower curtain did not reach the floor. The pillows were so old and flat. The breakfast was coffee and wrapped muffins. That's it! The TV didn't work second day we were there. overall terrible stay!

Leisure Family

6/10

Pleasant

19 Oct 2025

Scott

3rd floor hallway was smelly.
Bed was comfortable.
Air conditioner was very noisy.

Friends_and_family Family

8/10

Excellent

16 Oct 2025

Yarel

Very reasonably priced with dining options nearby. Staff were very nice. Check-in and checkout were very easy.
Unfortunately, I did not know how to adjust the thermostat and made my night uncomfortable.

Business_and_leisure Self

4/10

Poor

15 Oct 2025

Deborah

The room, and especially the bathroom floor, was filthy. Didn't look like it was vacuumed and/or mopped in a while.
The mattress was old and broken down, causing me to roll into my spouse.
The breakfast is weak. Oatmeal packets and granola bars to eat in your room.

Friends_and_family Family

4/10

Poor

14 Oct 2025

rachael

Older extended stay

Hotel was old inside and fridge was pealing. It was just old and raggedy

Friends_and_family Family

10/10

Exceptional

13 Oct 2025

Nancy

Exceptionally nice staff and immaculate room and setting. Might have liked an extra blanket in the room, but probably could have gotten one if I called down. The morning coffee downstairs was excellent - otherwise having a full kitchen in the room allowed for getting your own meals.

Leisure Family

6/10

Pleasant

12 Oct 2025

Wendy

One step above a college dorm room

10/10

Exceptional

11 Oct 2025

Denese

Great

Leisure

10/10

Exceptional

11 Oct 2025

Anita

Friendly, helpful checkin and checkput staff. Clean comfortable room.

Partner

10/10

Exceptional

06 Oct 2025

Susan

I loved my spacious room, kitchen facilities, comfy bed, easy parking. The staff was friendly and helpful, but what I liked best was the feeling of being in my own space, not a hotel.

Leisure Self

8/10

Excellent

04 Oct 2025

Christine

It seemed safe I had no problems!

Business Self

10/10

Exceptional

02 Oct 2025

Haytham

Good

Business Self

10/10

Exceptional

02 Oct 2025

Haytham

Good

Business Self

10/10

Exceptional

01 Oct 2025

Stephen

Great place for a visit back home.

The staff was welcoming and friendly. The clerk noticed that I had booked a handicap room, which I was unaware of, and upgraded me to a regular room without a problem. This location is excellent as it is right off the interstate, and easy access to shops nearby.

Friends_and_family Family

8/10

Excellent

01 Oct 2025

Elizabeth

Yes

Leisure Partner

10/10

Exceptional

30 Sep 2025

Arthur

Exactly the place we needed after having to leave home for a few days since all the family back home had COVID, so I (being the only non-infected house member) came to America Suites to hang on the my good health and have an easy commute to work.

10/10

Exceptional

29 Sep 2025

Janine

Easy 24 hour check in

Business Self

4/10

Poor

28 Sep 2025

Yvonne

We booked a room for a 5 days while our Bathroom is being renovated. We were just going there to shower, and OMG Room 310 smells so bad that I became physical ill when I stopped in for a shower. I never went back and ended up booking a different hotel even though I had 2 days left on my reservation. I called the front desk to notify them and she didn't seem surprised and said it's because people are cooking. um, that was 100% not what the issue was. Smelled like something died in there. Interesting Clientele, seemed to be some sort of down on your luck type folks. We never slept there and never would. A couple of showers is all we could stomach. Also, housekeeping is only 1 every 2 weeks.

Business Partner

2/10

Poor

26 Sep 2025

Mestan

Internet was bad also

Leisure Family