Name: Super 8 by Wyndham Cromwell/Middletown
Address: 1 Industrial Park Dr, Cromwell, 06416, US

8/10

Excellent

25 Jul 2026

joaquim

No cleaan

10/10

Exceptional

18 Jul 2026

Zenaida

I will be to this place. Super clean. Room completely renovated. Specially the TV.

Partner

4/10

Poor

18 Jul 2026

Krystyna

room not clean

6/10

Pleasant

16 Jul 2026

Kathryn

The staff was friendly and helpful.
The room was clean and beds were comfortable.
The ironing board was broken.
But overall a good basic room!

Partner

10/10

Exceptional

16 Jul 2026

Jae

Everything was clean and staff was great. Likely to stay here again

Partner

6/10

Pleasant

16 Jul 2026

David

The place needs a face left, do not stay here.

Self

8/10

Excellent

15 Jul 2026

william

Staff was excellent. Coffee was good, but the continental breakfast was orange juice and a granola bar. Overall experience was the same as other inexpensive hotels.

Self

4/10

Poor

13 Jul 2026

Ivetteliss

The WiFi wasn’t working so the tv wasn’t working without the internet the lady came didn’t know how to work anything to fix the tv had to be all day all night till the next day without a tv thank god I was only staying for one night also the sink kept clogged and the shower. Was disappointed

Partner

4/10

Poor

12 Jul 2026

Michael

The whole place sucked. The carpets are dirty. The side door doesn't work. The alcoholics out in the parking lot all night. The meth head behind the building all night. The refrigerator sucked. The guy behind the desk was sleeping all Sunday morning. The window shades sucked and wouldn't stay closed. The room smelled like perfume. Getting new towels in the morning took an hour because they're just lazy and you have to return your old towels first. I will stay anywhere else next time. The location sucked because of all the FedEx trucks back and forth all night long.

Partner

8/10

Excellent

12 Jul 2026

cristobal

The place was fantastic very clean location was amazing just had one situation they said breakfast was included and the only thing that was available was orange juice and a granola bar for the price that I paid, I don't think this was acceptable i been to many hotels and they had full meals and great accommodations please don't over sale but for the overall everything was amazing

Business

6/10

Pleasant

12 Jul 2026

Carolyn

I booked a one bedroom suite. Come to find out, there isn't a door separating the living room from the bedroom. Keep that in mind if privacy is at all important to you. Oh, and the sofa bed was not made up for us. I had to ask at the front desk for sheets. I was told they don't have extra blankets or pillows. I had noted there would be three of us in the room. We pulled the sofa bed out and discovered it was extremely uncomfortable. All coils. I don't think anyone would be able to sleep on this. The sofa itself was rather old and shabby, with a clear burn mark. Even that was better than the pull out mattress. The one positive was the AC. That worked well in the bedroom. Much newer than the one in the living room that seemed to be more of a fan. The room smelled strongly of cigarettes and cleaning products. Very headache inducing. Oh, the king mattress was comfortable enough. There was a small kitchette but zero plates, cups, pans, etc. Just in case you were expecting any of that when booking a room with a kitchenette.

Friends_and_family Family

10/10

Exceptional

08 Jul 2026

Michael

Good clean nice friendly helpful.

6/10

Pleasant

06 Jul 2026

Rosa

There were too many weird people just hanging out all around the property. Didn’t feel too safe. The room was not cleaned thoroughly, especially the bathroom. The bathtub was peeling and there was hair on the walls of the shower. There was also a dead roach in the wall socket. One evening while sitting on the bed watching tv, a roach crawled down my wife’s arm. That was disgusting and truly unacceptable. Would not be staying there ever again.

Partner

2/10

Poor

05 Jul 2026

Chelsea

Disgusting hotel, very dirty.

6/10

Pleasant

02 Jul 2026

Daniel

Breakfast consisted of a granola bar and tiny cups of juice. They should not advertise that they serve breakfast

Pet

4/10

Poor

01 Jul 2026

Jeffrey

The person at the desk was not friendly. Matter of fact did the job and that was it. The room smelled like cigarettes when we walked in. Even though throughout the facility no smoking signs are plate. Breakfast was coffee and cold cereal. The room was not very clean and not in good repair. Next year we will find a new hotel for our stay in the area.

Partner

2/10

Poor

30 Jun 2026

Tara

This is a homeless shelter charging 300$ for the weekend to unsuspecting guests. My room smelled like there was a dead body in it.

Family_with_children

2/10

Poor

29 Jun 2026

Crystal

Roach infested hotel. Would not recommend anyone to stay here not even 1 night.

Partner

2/10

Poor

29 Jun 2026

Tara

This is a homeless shelter charging 300$ for the weekend to unsuspecting guests. My room smelled like there was a dead body in it.

Family_with_children

2/10

Poor

29 Jun 2026

Nancy

In the words of Bette Davis \" What a dump\". Real dirty, beds were over used. Bathroom was gross. Couldn't wait to check out. One night stay was way too much.

Family_with_children

6/10

Pleasant

28 Jun 2026

Richard

Rooms need serious updating. Bathroom tub did not drain properly. No cups in bathroom or the room.

Self

4/10

Poor

27 Jun 2026

Owen

The whole place smells of smoke

Self

2/10

Poor

27 Jun 2026

Brayan

The room had a humid musty smell as soon as I arrived. Turned on the AC after one hour realized it wasn't working. A staff member came up to the room to check the AC still didn’t work. She said she would leave a note that the AC was not working and to have our room changed for the next day and refund us 1 day. That night I had to pay more money and went some where else since it was 78 degrees and the musty smell was giving me allergies. The next day I called to ask if they had another room ready for me and the manager literally told me there was no note about the AC being broken and that he went to check and it was working. I told him ok I would head back he proceeds to tell me they booked the room and they had no more rooms. Then again online it shows they had 4 more left. I swear it will be the last time I ever go to this super 8. the staff isn't much to be desired either. How this place has a 4 star rating is beyond comprehension. Also drains were clogged.

Partner

6/10

Pleasant

27 Jun 2026

Ryan

The air conditioner was broken, the towel rack in the bathroom was ripped off the wall, the ice machine was not working on the second floor. Staff was nice, but there was nothing they could do to help. We will not be staying there again

Family_with_children

10/10

Exceptional

22 Jun 2026

Austin

Might be the nicest super 8 ive ever stayed in. For the price point, nothing to complain about. Late checkout was cheap & accommodating, AC worked, no bugs, close to food & convenience store. What more can you ask for from a motel.

Friends

8/10

Excellent

22 Jun 2026

Luc

Outre le fait d'avoir l'impression de déranger la personne au comptoir, le reste était bien

Self

4/10

Poor

20 Jun 2026

Geri

We have stayed here numerous times in the past; this will be the last. We did not feel safe from the other guests that were staying there.

In addition, the air conditioning nearly cooled the room and the shower had warm water. No hot water.

8/10

Excellent

16 Jun 2026

Skylar

This was my 4th hotel in one week and by far the comfiest bed and quietest night I had on the trip. Large parking lot mostly convenient area right at the of shopping strip. No breakfast despite advertising it but there was a better coffee machine then the usual options

Self

10/10

Exceptional

15 Jun 2026

Harold

Great stay

8/10

Excellent

15 Jun 2026

Richard

No no continental breakfast like advertised

Partner

10/10

Exceptional

13 Jun 2026

Pasquale

Great

2/10

Poor

09 Jun 2026

Charissa

There is no breakfast as advertised. You can get some orange juice and a granola bar. Smelled disgusting like smoke.

Family_with_children

8/10

Excellent

09 Jun 2026

Brett

Was great except every time I tried to get in my room the key card wouldn't work and I had to go to the main desk to get it fixed

Self

6/10

Pleasant

08 Jun 2026

Heather

Room was okay for the price and for a night. Unfortunately, the \"regulars\" (probably those who live there) stood right in front of the doorways smoking, both as we were trying to get in and leave.
Staff was helpful and friendly.

Friends

2/10

Poor

08 Jun 2026

Masthan

There are roaches in the room, i showed it to the front and doesn’t want to write a review yet because just wanted to know what happened
As a business owner i know the problems so i asked there manager to call but they don’t seem to care

Self

8/10

Excellent

08 Jun 2026

DIANA

Not much of a breakfast, coffee maker, orange juice and bars.

Business

8/10

Excellent

07 Jun 2026

Dylan

Clean, near highway and dining spots, staff friendly.

Self

8/10

Excellent

05 Jun 2026

Shelia

Restful

Partner

8/10

Excellent

02 Jun 2026

Saran

Room was bigger and cleaner than the motel 6 she just stayed at for 2 days. Staff was more nicer n attentive even upgraded my bed to a king size and also ask what floor I would like which was very nice. The only thing I have to complain about is the breakfast I came out around 8ish and there was only 1 pack of granola left and coffee machine is disgusting I’m sorry and there was only a few creamers left so me n my bf kinda had to share a coffee but other than that I wish they had more variety of fruits even a banana would’ve been great. Some ppl choose hotels that offer breakfast over the others but I feel like I was mislead because if coffee from a machine and half jug of juice is what you guys are offering for free breakfast I would choose a different place but if that’s not what ppl are looking for then it’s a nice place to stay bed are comfortable, clean, staff are nice, n affordable depending on the days.

Partner

10/10

Exceptional

01 Jun 2026

Tomas

Muy buena habitación! Recomendado!

Self

6/10

Pleasant

01 Jun 2026

Nahian

There was small cockroaches and spiders in the bathroom

Self

8/10

Excellent

27 May 2026

David

The room was clean when we arrived but not cleaned during our stay. The continental breakfast was just orange juice and coffee.

Partner

2/10

Poor

25 May 2026

Ryan

The property wasn’t clean in any type of way . Didn’t feel safe there at all I only stayed one night due to the cleanliness and not feeling safe

Self

4/10

Poor

25 May 2026

Lisa Anne

Friends in other rooms had roaches and hair on surfaces. Hair dryer on wall in room did not work. Hallways smelled of wet old carpet. Coffee and juice in the lobby were terrible. No water to drink. Outside the front door in parking lot there were people that seemed to be hanging around in an altered state.

Business

2/10

Poor

25 May 2026

David

This is my first ever negative hotel review and I've done at lot of business and personal travel. Tub drain very slow and not clean, sink had barely any water flow and this drain also extremely slow, hair dryer didn't work but got replaced, toilet paper holder held onto the wall with tape, no smoking but cigarette burn bed spread. No offer for any compensation. I will be very skeptical about staying at any Wyndham property in the future.

Partner

2/10

Poor

24 May 2026

Rachel

Bathroom was dirty smelled like pot had to keep door closed -- not enough blankets

Friends

4/10

Poor

24 May 2026

Stuart

Inexpensive hotel with very basic amenities and functional hot water and toilet.

8/10

Excellent

23 May 2026

Shea

.

Self

6/10

Pleasant

20 May 2026

Pettus

Staff was professional and polite towards me, but management of the property, that’s a different story, a lot of weed smoke throughout the hallways, a lot of arguing with the guests, a lot of bad kids making noise, I think that they also rent out their rooms monthly to the locals like an apartment, I witnessed a few junkies renting rooms, which they have a right to, it was just a turn off, I did a out of state job, and the room was literally 6 minutes away from the job, needless to say I have to do that same job in a week, and I’ll most likely get a room there again due to the convenience of their location to the job, I will say that the room was very clean, at least that was a plus, and there is a Walmart and several restaurants in walking distance, it’s literally a 2 or 3 minute walk, super convenient if you trying to save on gasoline. The location of the motel is its selling point, it’s super convenient…

Business Self

4/10

Poor

18 May 2026

Karriem

I never stayed.

Just so you know, In route to be there for a 3 pm check in, I was called to be at the venue I was DJing at early to handle a issue, so I wouldn't have time to make it there until later in the evening. I called the hotel, tried to explain the situation, but before I could finish, the person on the phone quickly put me on hold, tried to charge my card and I declined it when the notification hit me, because I didn't know who it was at first, until he said he tried to charge my card. I tried again explaining to him I would be there after 11 PM, but I promised I would be there and would make the payment, but he said he makes no promises there would be any rooms, but he wouldn't cancel my reservation. So when I called to say I was on my way, I was hung up 2 or 3 times, then told my reservation was cancelled and hung up on again when I tried to ask why?

So no I didn't stay, I was able to make other arrangements at a better hotel and was $60 cheaper. If the man had of simply said to me, he would've had to charge my card, I would've said OK and accepted the security request, but because he tried to be slick, Super 8 lost a potential repeat customer.

Self

4/10

Poor

18 May 2026

Nathalia Carolina

The room was okay for the price and overall fine for a short stay. However, we found small bugs/roaches in the room, which is absolutely terrible and unacceptable for a hotel. Cleanliness definitely needs improvement.

Family

2/10

Poor

17 May 2026

STEPHANIE

The hotel was very sketchy -- bad vibes. The room smelled. We saw a cockroach. But I think the thing that really ruined it for me was being awakened by a strange sound around midnight.

It sounded like a gigantic rusty fan. We called the front desk twice before someone answered and they told us everything was fine, not to worry. However, a few minutes later the fire department was pounding on our door hollering at us \"Fire! Get out!\"

I guess that noise the front desk told us to ignore was some kind of alarm?

The fire department got everything under control, but we felt it would be best if we left. We did not feel safe.

As I was walking out, the guy at the front desk asked if we had been inconvenienced. Uh -- yes. I will never return to this hotel. I don't recommend it.

I wish them good luck in the future -- they have a lot of work ahead of them if they want to improve this place.

Partner

4/10

Poor

17 May 2026

Derek

Door clearly had been kicked open at one point and had a large gap even when closed, shower shot water sideways on the wall and not on your body (needs a new shower head), tub was filthy, and I'm pretty sure one of the women in the hallway was a hooker. The beds were comfortable though, but the place was way too pricey for such a dump. They need to take some pride in their business and fix things.

Friends

4/10

Poor

16 May 2026

Stephanie

They allow pets which is great if you need that but annoying if you don’t. The bathroom needed repair and the bedding wasn’t great. Honestly would not stay here again.

Self

2/10

Poor

16 May 2026

Aaron

Checked in around 10pm after driving up from Philadelphia. The hallway smelled of canibis and was greeted by cockroaches at the door, seen more of them in the bathroom floor and a couple were seen on the bed, turned around and checked out.

Family_with_children

2/10

Poor

14 May 2026

Anthony

Hotel and room smelled very horrible. They advertise breakfast in the ad absolutely no breakfast.

Self

6/10

Pleasant

13 May 2026

Jake

It was nice in the room but the area in
the front isn’t the best look and also the staff was confused with some of the questions we had

Partner

8/10

Excellent

09 May 2026

Michelle

Check in with ease however for some reason my key fob was deactivated and i couldnt get in. I dint like the fact that there was only coffee for breakfast and unfortunately I dont drink coffee so breakfast was not included. Also other than coffee nothing else was offered.

Self

2/10

Poor

07 May 2026

Mark

They kept my deposit even though we left the room spotless

Partner

2/10

Poor

04 May 2026

Jason

They stole over 200 dollars. Still holding 80 deposit.

2/10

Poor

03 May 2026

Sarah

Room was not very clean. Couch cushions stained and disgusting with burn holes and cigarette lighters and a pocket knife underneath them in the couch. Hair in the bathtub. Everything smelled like old cigarettes. Kitchenette had no dishes, utensils, pots or pans and no toaster or coffee maker. Basically useless. Hairdryer did not work. Advertised breakfast included, but there was no breakfast. Bathroom door did not close all the way or lock. Glad we were only there one night. We won't be returning.

Family

2/10

Poor

03 May 2026

Reggie

The bed and pillows smelled like piss the shower clogged up I didn’t stay complete loss of money

Self

2/10

Poor

30 Apr 2026

Davita

Roaches in rooms felt very uncomfortable after they put me and my child in a different room

2/10

Poor

20 Apr 2026

Alexander

The place was infested with roaches so obviously we left. Now I have to try and get my money refunded from Hotels.com. So far they have not replied to my request. I took videos and some dead roaches to the health department so they will deal with motel.

Partner

6/10

Pleasant

12 Apr 2026

Angel

Very strong smell of cigarette smoke.
We had to open the Window to be able to breathe.
NO BREAKFAST, JUST A COFFEE AND A GRANOLA BAR.

Partner

10/10

Exceptional

08 Apr 2026

Jason

Very helpful staff and clean room.

2/10

Poor

08 Apr 2026

Heriberto

No dan desayuno solo café y barra nutritiva el hotel huele a vómito las sábanas estaban manchadas de rojo como sangre es asquero yo estoy embarazada, nunca recogen la basura ni cambian toallas lo peor de lo Peo mucha gente consumiendo a los alrededores

Partner

6/10

Pleasant

07 Apr 2026

Richard

The woman was pretty rude. My hotel was already paid for and then she wanted an extra $50 for Security. Some type of Security didn't say that in the travel agent they didn't even give me a chance to pay by card or by Cash if she wanted my credit card right away, not a good day.

Self

2/10

Poor

06 Apr 2026

fred

advertised free breakfast and there is none, hard to control the shower, not recommended very none of and not updated

Self

6/10

Pleasant

28 Mar 2026

TAMMIE

Husband went to get coffee and there was no creamer, no sugar and there was no continental breakfast out. Room was ok, good enough to sleep in. heater was alittle noisey and the hairdryer in bathroom wasn't working

Partner

2/10

Poor

20 Mar 2026

Christine

Roaches. Key cards never worked. Towels stained. Fixtures didnt work and leaking toilet bucket underneath

2/10

Poor

05 Mar 2026

Paul

I’m baffled by how this establishment is permitted to remain operational. The room was in a state of disarray, and they overcharged me for the pet fee. To make matters worse, the TV and phone were non-functional. The staff was incredibly rude, and I had to resort to calling corporate to lodge a complaint and seek resolution to my issues.

Self

2/10

Poor

17 Feb 2026

Tina

The hotel has roaches. Staff is very rude except for the lady overnight very respectable and friendly. If you must save money, go there but pack light you may leave with more than what you bargain for.

6/10

Pleasant

16 Feb 2026

Donna

The staff was courteous. The room was ok,the rug needed vacuuming,bathroom floor needed mop and the was hair on toilet seat, tub needed wipe out too
a wet mop

Friends_and_family Family

4/10

Poor

15 Feb 2026

Christopher

The room was in poor condition. There were holes in the rug, the mirror was missing from the wall, with the torn out screw holes still open and the bottom wood piece still half on. The television was black on the bottom half of the screen.

Self

6/10

Pleasant

15 Feb 2026

John

The room itself was clean and spacious, something worth the price in that regard, but there was a heavy smell of weed throughout the entire hotel. It looks like they have some long term residents there who maybe feel comfortable to smoke in their rooms, but it affects the entire hotel.

Leisure Partner

10/10

Exceptional

11 Feb 2026

Shantia

It was good clean

Business_and_leisure Partner

4/10

Poor

10 Feb 2026

sue

The elevators , hallways and rooms all have continuous marajuana smokers in them . There is a no smoking policy but it is ineffective. If you need to get sleep it’s a toss up with people roaming the hallways all night and children running back and forth above . Cooking odors permeate the 3rd floor as well as questionable other cooking . Permanent residents argue late at night . A person was sleeping in their car for a month near the dumpster . Stay if you don’t mind these conditions . Netflix was the only bonus . Staff was friendly but mostly hands off .

6/10

Pleasant

24 Jan 2026

helen

we switched rooms because the carpet in room #1 was dirty. Room #2 had a composite floor that was clean. Ask for a room with no carpet.

4/10

Poor

21 Jan 2026

Gabriel

It started at the desk. I was asked for 20 dollars for early check-in. (55 minutes early) I came back at 4 (Check-in starts at 3). The staff were 2 women on their phones. As they were checking me in, they were talking to each other. I waited an additional 20 minutes for the room key.
The room. At this point, I need to get in, as I have deadlines and need to get to work. After I finished my day, I went to turn on the TV only to find that the HDMI port was bad. The TV was not working. I called the front desk and was told to set ot to HDMI, etc. I told her I done all that and they would send someone up. 40 minutes later, I called again, and they said they had no one to look at it, sorry.
I ended up using a Q-tip to wedge so the TV would have a signal.
The room's cleanliness speaks for itself in the photo.
The parking lot was covered with snow and ice, even though 2 snow plows were on site. There was a Walmart shopping cart at the front door and a lot of people smoking outside.
I have said at other Wyndham properties, never an issue. This property is nonon my company list as a do not stay.
Oh. The breakfast, just better to say you have known.
Check out.
The gentleman at the counter was on his phone; he grabbed my room keys and went back to it.
Corporate, all your staff have to go to hospitality retraining, and the cleaning crew. You need a new company.

Business Self

2/10

Poor

21 Jan 2026

Yildiray

-

6/10

Pleasant

19 Jan 2026

Yildiray

Yes.Not all.

Self

2/10

Poor

19 Jan 2026

Yildiray

Too much smokes comes to hallway and guest rooms.

Self

6/10

Pleasant

19 Jan 2026

sue

Super 8 Middletown Cromwell is a location close to stores and interstate. Many residents. Smoking is an issue . If you are allergic stay at your own risk .

Business_and_leisure Partner

2/10

Poor

18 Jan 2026

Sasha

There were roaches in our room stains everywhere like yuck but you get what you pay for I guess. Never Again!!

Business Partner

10/10

Exceptional

11 Jan 2026

Yildiray

Good

10/10

Exceptional

10 Jan 2026

Yildiray

Good

Self

2/10

Poor

07 Jan 2026

Daniel

People fighting and screaming all night. I should’ve known when the sign in the lobby mentioned calling the police, eviction and a $250 fine for disorderly conduct.

Business Family_with_children

8/10

Excellent

07 Jan 2026

Mariusz

Ok

Business Partner

10/10

Exceptional

29 Dec 2025

Robin

Clean rooms

2/10

Poor

21 Dec 2025

Greg

This is the worst hotel I’ve ever stayed in!! not only was the check-in terrible she was rude. Then the hairdryer was broken. The microwave was broken and when I told them it was broken, they did nothing to compensate or make it better. Do not stay here if you value your family. there was literally two homeless people using the amenities and taking up the luggage carts. The lady at the front desk said I will call police in a while. He’s been here for four hours. I have nothing against homeless people. It’s a hotel not a shelter.

10/10

Exceptional

14 Dec 2025

Geri

Clean room, comfortable bed and pillows, and great price.

Friends_and_family Family

10/10

Exceptional

14 Dec 2025

Ann

The danish during breakfast time are really yummy!

10/10

Exceptional

08 Dec 2025

Ann

In the winter the room is easily heated to be toasty warm.

Business Self

10/10

Exceptional

05 Dec 2025

Ann

This is close to employment such as FedEx, Wesleyan University, and major supermarkets Stop and Shop, Walmart, aShopRite.

6/10

Pleasant

28 Nov 2025

Elizabeth J.

I’ll be honest- for the most part I have been Hapoy with my 2 stays here in Oct/November. The se one stay I noticed a cleanliness issue which might be indicative of a larger problem. I reported it and the staff handled it very fairly, willing to refund me my money or upgrade my room. I was pleased with the upgrade to a larger, cleaner room that did not have the issue.

Self

2/10

Poor

19 Nov 2025

Cynthia

Do NOT stay at this hotel. They took my 50 dollar safety deposit (i never got it back) and after leaving on friday my card was charged for an additional 90 dollars without explanation the following Sunday. I reached out multiple time, but they have ignored my attempts to contact them.

Friends_and_family Family

10/10

Exceptional

18 Nov 2025

Ann

McDonald's and Dunkin Donuts is next door, Burger King is across the street, as well as other restaurants. Walmart is just a few minutes away.

Business Self

8/10

Excellent

11 Nov 2025

Sean

My stay there was very short but good location