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London Travel Inn

London-ON · Canada

738 Exeter RoadView location

7.4/10Very good1,000 Reviews
Cleanliness7.4/107.4
Service8.0/108.0
Comfort7.4/107.4
Condition7.0/107.0
Neighborhood8.4/108.4
Amenities6.8/106.8
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About London Travel Inn

Located in London's Westminster neighborhood, the London Travel Inn offers convenient access to local attractions. Within a 10-minute drive, you'll find the London Convention Center and Budweiser Gardens. The University of Western Ontario is 11. 1 km away, while Fanshawe College is 13. 7 km from the hotel.

The inn features 67 air-conditioned rooms equipped with smart TVs and complimentary Wi-Fi. Enjoy cable programming, and make use of the in-room desks, irons, ironing boards, and phones with free local calls. Bathrooms include bathtubs or showers.

Guests can also take advantage of complimentary wired and wireless internet access, a 24-hour front desk, laundry facilities, and free self-parking. A vending machine is also available onsite. Nearby attractions include White Oaks Mall (0. 9 km), Westminster Ponds (2. 8 km) and Parkwood Hospital (4. 1 km).

The preferred airport is London International (YXU), 19. 8 km from the hotel.

Read more about this hotelShow less

With a stay at London Travel Inn in London (Westminster), you'll be within a 15-minute drive of University of Western Ontario and White Oaks Mall. This hotel is 1 mi (1.6 km) from Flying Squirrel Trampoline Park and 1 mi (1.6 km) from Forest City Velodrome.

Make yourself at home in one of the 66 air-conditioned rooms featuring microwaves. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as desks and coffee/tea makers.

Featured amenities include a 24-hour front desk, laundry facilities, and ATM/banking services. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Concierge
Laundry
Non-smoking
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until anytime
Check-out until 11:00 AM
Minimum check-in age 18

Hotel policies

No rollaway/extra beds available No cribs (infant beds) available No elevators Professional property host/manager Property does not offer onsite COVID-19 testing Property does not require health documentation at check-in Pets allowed Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Essential Travel
Essential workers only - NO

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • Deposit: CAD 200 per accommodation, per stay

    We have included all charges provided to us by the property.

  • You need to know
    • One child 15 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards and cash
    • Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • Minimal age
    18
  • Optional fees
    • Pet fee: CAD 20 per pet, per night
    • Service animals are exempt from fees
    • Early check-in fee: CAD 20 (subject to availability)
    • Late check-out fee: CAD 20 (subject to availability)

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

Nearby attractions

White Oaks Mall 0.9 km / 0.5 mi
Flying Squirrel Trampoline Park 1.7 km / 1 mi
Forest City Velodrome 1.7 km / 1 mi
Landmark Cinemas 8 London 2 km / 1.2 mi
Green Par Driving Range 2.4 km / 1.5 mi
Westminster Ponds 4 km / 2.5 mi
Parkwood Institute 4.1 km / 2.6 mi
Earl Nichols Arena 4.5 km / 2.8 mi
Westminster Trails Golf Course 4.6 km / 2.9 mi
Victoria Hospital 4.6 km / 2.9 mi
AeroSports London 4.8 km / 3 mi
Caesars Off-Leash Area 5 km / 3.1 mi
Farquharson Arena 6 km / 3.7 mi
Glen Cairn Arena 6.6 km / 4.1 mi
Citi Plaza Mall 7.1 km / 4.4 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 67
  • hotel
  • Car park
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wired Internet
  • Wi-fi
  • Airport ShuttleExtra charge
  • Laundry service
  • Gym
  • Meeting room
Show 4 more facilities & services
  • Breakfast
  • Non-smoking establishment
  • Minimum check-in age: 19
  • Fitness
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

RO

Room Only

Accommodation only. Meals are usually not included.

CB

Continental Breakfast

This meal plan may be available depending on the selected room/rate.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • DOUBLE Accessible KING SIZE BEDDOUBLE • Accessible KING SIZE BEDDBL.H6-KG

    Photos are not available for this room type.

    London Travel Inn

    DOUBLE Accessible KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE WITH DOUBLE BEDSUITE • WITH DOUBLE BEDSUI.DB

    Photos are not available for this room type.

    London Travel Inn

    SUITE WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE STANDARDQUADRUPLE • STANDARDQUA.ST

    Photos are not available for this room type.

    London Travel Inn

    QUADRUPLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE TWO BEDSQUADRUPLE • TWO BEDSQUA.2B

    Photos are not available for this room type.

    London Travel Inn

    QUADRUPLE TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin KING SIZE BEDDouble or Twin • KING SIZE BEDDBT.KG

    Photos are not available for this room type.

    London Travel Inn

    Double or Twin KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING BED NON SMOKINGDOUBLE • KING BED NON SMOKINGDBL.KG-NM

    Photos are not available for this room type.

    London Travel Inn

    DOUBLE KING BED NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG

    Photos are not available for this room type.

    London Travel Inn

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE NON SMOKINGQUADRUPLE • NON SMOKINGQUA.NM

    Photos are not available for this room type.

    London Travel Inn

    QUADRUPLE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE WITH DOUBLE BEDQUADRUPLE • WITH DOUBLE BEDQUA.DB

    Photos are not available for this room type.

    London Travel Inn

    QUADRUPLE WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO DOUBLE BEDSDOUBLE • TWO DOUBLE BEDSDBL.2D

    Photos are not available for this room type.

    London Travel Inn

    DOUBLE TWO DOUBLE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2D

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE WITH JACUZZISUITE • WITH JACUZZISUI.JA

    Photos are not available for this room type.

    London Travel Inn

    SUITE WITH JACUZZI

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    WITH JACUZZI

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.JA

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING SIZE BEDSUITE • KING SIZE BEDSUI.KG

    Photos are not available for this room type.

    London Travel Inn

    SUITE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING BED WITH JACUZZISUITE • KING BED WITH JACUZZISUI.JA-KG

    Photos are not available for this room type.

    London Travel Inn

    SUITE KING BED WITH JACUZZI

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING BED WITH JACUZZI

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.JA-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin KING BED NON SMOKINGDouble or Twin • KING BED NON SMOKINGDBT.KG-NM

    Photos are not available for this room type.

    London Travel Inn

    Double or Twin KING BED NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    KING BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.KG-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO DOUBLE BEDSSUITE • TWO DOUBLE BEDSSUI.2D

    Photos are not available for this room type.

    London Travel Inn

    SUITE TWO DOUBLE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.2D

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE STANDARDSUITE • STANDARDSUI.ST

    Photos are not available for this room type.

    London Travel Inn

    SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin Accessible KING SIZE BEDDouble or Twin • Accessible KING SIZE BEDDBT.H6-KG

    Photos are not available for this room type.

    London Travel Inn

    Double or Twin Accessible KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.H6-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about London Travel Inn

7.4
Very good
1,000 Reviews
Cleanliness
7.4 /10
Service
8.0 /10
Comfort
7.4 /10
Condition
7.0 /10
Neighborhood
8.4 /10
Amenities
6.8 /10
100 reviews shown
10/10
Exceptional
18 Jul 2026
Barbara
Clean quiet room good AC. Staff very friendly
Partner
10/10
Exceptional
17 Jul 2026
Richard
Good location and quiet
8/10
Excellent
15 Jul 2026
David
the room was nice and clean the ac worked well and the bed was comfy. for the price it was more than worth it. checkin and out. was smooth and pleasant. i would. return for sure
Friends
8/10
Excellent
14 Jul 2026
David
Very clean. No extras. No coffee in the room. No breakfast at hand. A good night’s sleep though
Self
8/10
Excellent
14 Jul 2026
John
Clean room,a/c ,restaurants were walking distance and was close to the 401 hwy.Staff was good and helpful.
Partner
8/10
Excellent
13 Jul 2026
Kurt
Friendly staff and quick check in. Our room was clean and great for our needs.
Family
10/10
Exceptional
05 Jul 2026
Chandler
It was a nice spot but the room was extremely hot like they never had the ac turned on and yes it was about 33c outside. So had to turn it up on bust and toon awhile for the room to cool down. Other then that it was a nice place to stay
Partner
10/10
Exceptional
01 Jul 2026
Amanda
Convenient location!
Family_with_children
4/10
Poor
30 Jun 2026
Patricia
Clean comfortable and enjoyable
Partner
8/10
Excellent
29 Jun 2026
Jody
Tidy and clean, easy to get to my destinations
Partner
8/10
Excellent
29 Jun 2026
Paul
With taxes all in, it was $86 for double occupancy and a king bed. What can you expect for that as it always feels a bit riskier when you aren't booking a room in a well-known (ie - expensive) Mega Chain?
What we got was an extremely clean and quiet experience with staff that were exceedingly pleasant and wanting to ensure our stay was enjoyable. We did notice that the sink in our room was slow to drain (but not clogged) and that the room had just enough space for what we needed - a place to sleep for the night that was clean, quiet, comfortable and safe.
The Travel London is definitely incredible value for your money when you consider how much more you could spend just a few kms down the road for exactly the same thing - a great night's sleep. The king mattress was not an expensive pillow top high end type, but it was very comfortable and we slept-in in the morning so we knew that we were comfortable and the place was quiet.
Don't think twice about booking a stay here if you are looking for a quality, no-frills place for a good night's sleep.
Partner
8/10
Excellent
24 Jun 2026
Brent
No coffee machine in room....no sports channels like sportsnet or tsn in room.
Self
6/10
Pleasant
21 Jun 2026
Julie
The cleaning staff were yelling at each other there was a dog barking all night. And the exit door was broken so anyone could come in and out of the place. It was cheaper than anywhere else thats why I stayed there next time I will look for something else.
Self
10/10
Exceptional
13 Jun 2026
Kevin
Clean room
Partner
10/10
Exceptional
13 Jun 2026
Olivera
I was very impressed and happy with this inn. It had everything I needed from clean bedding, fridge, microwave, hair dryer, tv, shampoo/conditioner and spacious. The staff is friendly and helpful. Very close to several restaurants and the mall. Highly recommend this place. Great price too!
Family_with_children
8/10
Excellent
12 Jun 2026
Sean
Clean, comfortable and well located
Self
6/10
Pleasant
11 Jun 2026
Robert
Nice
Partner
8/10
Excellent
06 Jun 2026
Shorne
Had the hot tub room, it was good. Fascilities were clean. The lady who worked the desk was friendly to me, but when my girlfriend went to ask a question, she was not so friendly to her.
Partner
10/10
Exceptional
05 Jun 2026
Randy
I was pleasantly surprised at how nice this place was. Will definitely be staying again next time im there.
Friends_and_family Friends
8/10
Excellent
04 Jun 2026
Sean
Need to put more soap in unit...the two very thin bars are barely enough for one use!
Self
4/10
Poor
01 Jun 2026
Hadi
Not bad
Self
8/10
Excellent
01 Jun 2026
Paul
I liked it, may there again, bed was a little bit rough
Self
6/10
Pleasant
31 May 2026
Crystal
This hotel has permanent residents living there. People standing in the hallway on the second floor talking loudly. Was difficult to go to sleep. This happened both nights I was at this hotel. People loitering outside. I was nervous about my vehicle rental as they were walking between the vehicles. Not overly impressed with this property and will not return. 2.5 stars at best 👌
Self
2/10
Poor
04 May 2026
Patrick
BED BUGS!!! Had to pack up and leave at midnight because we found bedbugs. Captured, took picture, and brought to front desk to show. Receptionist told os manager would reach out - never did. Must not care about the FILTHY state of their hotel.
Partner
8/10
Excellent
03 May 2026
Adriana
The bed was squeaking too much.
2/10
Poor
02 May 2026
LeighAnn
Our room had bedbugs. Didn't even spend the night. Asked for a refund right away.
6/10
Pleasant
01 May 2026
abbie
You get what you pay for here....great staff and was very clean, do wish there was coffee/tea in the room tho...won't lie I had the worst sleep of my life, wouldnt even call it sleep to be fair. I travel to London fairly often for business and have been trying each hotel out to see whats the best bang for the buck. This place i would book in a heartbeat again if they updated their mattresses! The furniture is very old, but nice and nothing matches lol but it is a good spot! As I said, would book again if they get mattresses that arent harder than cement or poke into your shoulder and back all night. Upgrade those and ill be a regular!
Partner
6/10
Pleasant
27 Apr 2026
Kelley
Staff great; with the bed you sunk to the middle and it was very uncomfortable.
6/10
Pleasant
17 Apr 2026
Marc
The room had a musty smell to it, and the heat was off. I think that guest would be more impressed if the room smelled clean and was at a comfortable temperature
Self
10/10
Exceptional
30 Mar 2026
Jacob
Everything was amazing and the manager was a gentleman he made accommodations for my 2 puppies
10/10
Exceptional
29 Mar 2026
Lindsay
Nice, clean hotel with amazing and helpful staff. Definitely would return to this hotel.
6/10
Pleasant
24 Mar 2026
Midge
for the price the property was ok..... could hear couple argue through wall, very loud.....until midnight and even their sexual encounter could be heard. Staff did nothing to stop it. Mentioned at check out next day and only received a brisk apology, no offer of discount or coupon etc.
Family
10/10
Exceptional
15 Mar 2026
Antonio
Great place!
Self
10/10
Exceptional
15 Mar 2026
Faouzi
Very clean and quite
Self
10/10
Exceptional
10 Mar 2026
DRAGAN
Everything was perfect !
Self
10/10
Exceptional
06 Mar 2026
Gary
Never had a problem always had good service the hospitality was great
2/10
Poor
06 Mar 2026
Ibrahim
The room was very dirty and the towels had insect bites. I told them this and they said I could change hotels if I didn't like it.
6/10
Pleasant
06 Mar 2026
Dan
Felt like they did the minimum supplies for the room. Example: no tissue. I guess you were expected to use toilet paper.
Self
8/10
Excellent
02 Mar 2026
Amy
Great staff, was a good stay
Partner
2/10
Poor
17 Feb 2026
Frane
Terrible.. no hot water and dirty sheets
10/10
Exceptional
15 Feb 2026
Jessica
Not fancy but clean! Close to the highway and lots of amenities near by.
Second time staying and will definitely stay again !
10/10
Exceptional
12 Feb 2026
Carlos
Clean and spacious room. Great price. Would stay there again.
Leisure Family
2/10
Poor
09 Feb 2026
David
Most hotel locations in London Ontario don’t accept debit as a deposit for the room. They only accept credit card and some of them only cash.
10/10
Exceptional
08 Feb 2026
William
I was actually impressed with how nice the room was considering the low price. Will use again
6/10
Pleasant
07 Feb 2026
Marc
Staff were efficient, respectful and attentive as well as courteous. The parking lot is a bit confusing as to whether its a one way way entrance or exit oonto Exeter Road. A
Leisure Partner
8/10
Excellent
07 Feb 2026
Marc
The room was comfortable and tge staff were pleasant and efficient
Partner
2/10
Poor
01 Feb 2026
Mark
All of the above.
Leisure Partner
8/10
Excellent
19 Jan 2026
Micheal
The property is basic and dated and it is rated as a 2 Star for good reason in terms of its age and amenities.
But Management seems very good....they are friendly and they keep the place clean and it is priced very reasonably. If you have mobility issues, the large number of first floor rooms are appreciated. The location is excellent.
2/10
Poor
18 Jan 2026
Hareesh
This was my second stay at London Inn Motel. The location is okay and the room condition was acceptable, but I had a serious issue with the security deposit, which has still not been resolved.
The motel charges a 200 deposit. During my first stay in November, 200 was deducted from my account. I waited almost one month, but the money was never credited back. When I contacted the hotel, I was told it was only an authorization and to contact my bank. After checking with my bank multiple times, they confirmed that the amount was fully deducted and never returned.
During my recent second stay, I spoke directly with the manager and showed him my bank statements proving the money was not credited back. After checkout, I again contacted my bank, and they confirmed no refund was received. When I called the hotel, I was asked to call after 5 PM. When I did, the manager was very rude and claimed that the money had been deposited the previous day—nearly three months later.
I asked for a receipt or proof of refund, which my bank specifically requested, but the hotel refused to provide any documentation. After that, they stopped answering my calls altogether. The manager did not cooperate at all in resolving this issue.
I am still waiting for written proof or confirmation that the $200 deposit was refunded. This experience has been extremely stressful and unprofessional. I would strongly advise future guests to be very careful with the deposit and to keep all records if staying here.
Business Family
10/10
Exceptional
12 Jan 2026
aliyah
Manager was great and friendly super accommodating def will stay here again
Partner
10/10
Exceptional
11 Jan 2026
ryan
Buddy at the desk is a good guy. Decent rooms for the price
10/10
Exceptional
08 Jan 2026
Asadullah
Yes. Front desk staff was amazing. I forgot my tea vags
6/10
Pleasant
07 Jan 2026
June
Check in was slow ! I arrived around 11:30 pm. To be greeted by 2 screaming kids running around in just T-shirt and diapers in the front lobby .
Seemed a little weird for kids to be awake at that hr
Mom was standing close by
The bed wasn’t super comfortable, nor were the pillows. But the room itself had a great value.
Business Self
8/10
Excellent
26 Dec 2025
Marty
Room was clean and close to amenities.
Leisure Self
10/10
Exceptional
25 Dec 2025
Cheryl
The room, bathroom were clean. Heat/AC were both available, plus there is a small window you can slide open
Partner
8/10
Excellent
25 Dec 2025
Allen
Just no breakfast ,lots of parking
6/10
Pleasant
20 Dec 2025
Joshua
2 of the 3 rooms were great. The third room
6/10
Pleasant
16 Dec 2025
Franco
It was what I expected. A room to crash for the night as I was working alot for the two days there. All the things like towels, clean sheets, some soap and shampoo, all good. Coffee was very old (too long in the pot) Maybe they should have something like a keurig coffee machine instead of the large pot. That way the coffee will always be a fresh one!? Or a small unit in the room, like most other motels have
Business
10/10
Exceptional
12 Dec 2025
Shaquile
Nice staff
Business Friends
8/10
Excellent
10 Dec 2025
Agnes
This place was nice. First time I've stayed somewhere with a Mall within walking distance. Loved the Jacuzzi: but would ensure all the jets are angled down next time as water did explode all over the room and my belongings because I did not check this.
6/10
Pleasant
10 Dec 2025
A
Smelled of hay
Business Family
6/10
Pleasant
09 Dec 2025
Diane
It was adequate. Front desk staff were kind and courteous
Leisure Self
8/10
Excellent
08 Dec 2025
Terry
Very basic room. Water pressure, bed, climate control all very good. No frills to speak of, nor did I want them anyway. Exactly as advertised.
Leisure Self
8/10
Excellent
07 Dec 2025
Afsar Ahmed
it was clean room and the heater worked properly
Friends
8/10
Excellent
07 Dec 2025
John
Clean room ,friendly staff, great rates.
Leisure Family
10/10
Exceptional
06 Dec 2025
Douglas
Everything was spotless and clean
The staff were very helpful and polite
I would recommend this inn to anyone.. also convenient to the 401
Shout out to this establishment thank you
Partner
4/10
Poor
23 Nov 2025
frank
This is not an motel for a family. There was a lot homeless people and drug addicts in the area. It is okay for night stay , you get what you pay for. I recommend spending an extra $70 a night and get a good hotel.
Leisure Self
10/10
Exceptional
23 Nov 2025
Marie
The room was very clean and quiet. The staff were all very friendly and helpful.
Business Self
2/10
Poor
22 Nov 2025
SPIRO
Cigarette burns on the bedspread. Bullethole in the window. Total bait and switch scenario. Looking to cancel and get a refund. Very frustrating and disappointing.
Business Self
8/10
Excellent
22 Nov 2025
Hillary
Room was clean. However, there were no towels in the room. Had to ask for some.
Leisure Friends
10/10
Exceptional
16 Nov 2025
Sumit
Easy checkout nice place
Friends_and_family Friends
8/10
Excellent
16 Nov 2025
Carol
Overall experience was good but could have had new shower curtain and walls wiped a little better. But staff was friendly and helpful.
10/10
Exceptional
09 Nov 2025
Cheryl
Clean room. Spacious. The front desk staff are very friendly and helpful.
Self
10/10
Exceptional
06 Nov 2025
Norman
Staff were nice; check in easy and smooth.
All good
Business_and_leisure Self
4/10
Poor
02 Nov 2025
rita
Room stunk of sweat. Toilet didn't flush properly. No kleenex in room
Leisure Partner
4/10
Poor
28 Oct 2025
Jody
Room was nothing like pics.
Tv didnt work.
Bed was very uncomfortable.
Business
2/10
Poor
26 Oct 2025
Rabees
The lady on the front desk in the morning was rude and unfriendly.
Self
10/10
Exceptional
16 Oct 2025
yang
VERY GOOD
Business_and_leisure Partner
6/10
Pleasant
14 Oct 2025
Gordon
The room we stayed in was passable. Our sons room had not been cleaned & he & his family walked out & went to another hotel.
Business_and_leisure Family
8/10
Excellent
12 Oct 2025
Tanaya
Coffee in lobby
Leisure Partner
10/10
Exceptional
12 Oct 2025
Chhayden

Great stay and Great price

Great stay. Clean rooms awesome staff and good price!!
Self
10/10
Exceptional
12 Oct 2025
Chhayden

Great stay, great price, great Staff & clean rooms

Great place to stay. Room was clean staff was friendly. Thry come to check and see if u need clean towels or sheets ect. Daily! Good price! I will definitely stay here again!
Self
6/10
Pleasant
10 Oct 2025
Messias
Staff wasn’t very friendly,bed wasn’t very comfortable due to many divots in mattress don’t think I’ll be staying there again
Business Self
8/10
Excellent
03 Oct 2025
David
Very affordable, clean, close to a restaurant.
In room coffee machine would have been good.
Dog friendly
Leisure Pet
6/10
Pleasant
30 Sep 2025
Kazuko
Convinient location. Staff was very nice. Parking was big. Yard was cleaned well. I liked outside picnic table space. Towel was super clean. Bed was big.
Facilities are all old. Wall seems very thin. We could hear the neighbors a lot. AC worked very well!
Price was very competitive.
Overall, it was ok.
Friends_and_family Family
8/10
Excellent
27 Sep 2025
Wes
Rooms were well kept. Staff very helpful.

Good value.
Business_and_leisure Self
8/10
Excellent
26 Sep 2025
Christopher
Room is definitely not clean. There's hair in here that was here when we arrived and I don't think that it is splitting any part of the fee for the night. There's strange holes in the sheet, there's also no fitted sheet just in their flat sheet. Clearly people have smoked in here. I don't know what's nearby. I know nothing about the shops nearby but it is London so I assume there's something. Parking was fine.
Leisure Pet
6/10
Pleasant
17 Sep 2025
Bryan
There was food in the fridge, contact lenses on the sink, and gair in the shower.
8/10
Excellent
17 Sep 2025
emil
Clean. New
10/10
Exceptional
16 Sep 2025
John
Quick check in. Polite
8/10
Excellent
16 Sep 2025
Mary Lou
Clean and comfy, easy to get to and spacious room.
Leisure Partner
10/10
Exceptional
14 Sep 2025
Lisa
for the price, it was a great bang for your buck. Surprising, nice place. However, they offered now morning coffee.
Leisure Partner
6/10
Pleasant
14 Sep 2025
Alfredo
-
4/10
Poor
11 Sep 2025
shawna
I didnt like the smell of the building or the full garbages outside. It was a place to sleep but i wouldn't recommend it to anyone.
Leisure Partner
8/10
Excellent
07 Sep 2025
Harminder Singh
Good
10/10
Exceptional
01 Sep 2025
Mai
Clean room , very friendly staff & very affordable
Business Self
8/10
Excellent
31 Aug 2025
Linda
It was nice
Business Self
10/10
Exceptional
31 Aug 2025
Corny
Great stay, unique rooms!
Leisure Partner
2/10
Poor
30 Aug 2025
Charlotte
I have bed bug bites all over my arms. It’s absolutely disgusting
4/10
Poor
30 Aug 2025
Melanie
Although we stayed in a non smoking room. It stank of old stale cigarettes. The beds were uncomfortable and the rooms are outdated.
Family

Location & surroundings

London Travel Inn
738 Exeter Road, London, Canada

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London Travel Inn

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