Adelchi

Italy , Milan
MILAN , Via Francesco Ingegnoli, 20
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100 reviews shown

6/10

Pleasant

25 Apr 2026

Rebecca Elizabeth

Second time coming to this hotel and sadly in 6 years not much has changed! Good for low budget hotel only.

Family

8/10

Excellent

24 Apr 2026

Diane

The hotel is in an excellent location. We had a good spacious room. Breakfast was good. The two bars are comfortable. Friendly staff. We would definitely return to this hotel.

Friends

6/10

Pleasant

24 Apr 2026

Chris

The hotel is very tired and poorly maintained. However, the room was quiet and the bed was comfortable.

6/10

Pleasant

23 Apr 2026

Bridgett

Once the best hotel in Liverpool! Now a little tired and shabby. Main areas still look good. My room, a standard double, was comfortable, but very basic, no overhead lights, just two table lamps. Wallpaper peeling off wall and ceiling in some places. Extraction fan in bathroom not working.

Self

8/10

Excellent

23 Apr 2026

Michael

Short overnight stay in Liverpool city centre at a great price. Lads trip to watch the football so minimal time was spent in the hotel. It was fine for what we wanted, cheap, right in the city centre near the railway station, bars and restaurants. Hotel was clean, room and bathroom had been upgraded.

Friends_and_family Friends

10/10

Exceptional

23 Apr 2026

Irene

Room was fab had a new shower room staff were nice and friendly stayed here few times nice old hotel

Self

6/10

Pleasant

20 Apr 2026

Kevin

Super handy and really good stay - 2 day stag do with Grand National as the main event!

Hotel location is brilliant for Lime Street, Liv Central and all the central bars.

My room (double) was very nice but lads in the twins found it quite basic. On-site bar / pub is great to get going - low prices.

Value was ok for Grand National weekend but a bit steep otherwise.

Friends_and_family Friends

10/10

Exceptional

20 Apr 2026

Leslie

The staff were great but sadly the property has seen better days. Luke warm water in the washand basin & shower.Lift control button on 3rd floor is defective. Blocked toilet but staff dealt with it promptly. Clean sheets on bed and breakfast edible so reasonable value for money paid.

Family

6/10

Pleasant

18 Apr 2026

craig

Cheap and you know why when you stay

Self

6/10

Pleasant

17 Apr 2026

Craig

The location was perfect

Partner

8/10

Excellent

15 Apr 2026

darren

Looks like it was once a grand plush hotel, room dated but large and clean and the bathroom looked recently refurbed, got a triple room for same as a double which turned out to be a bonus as we had seperate bedrooms,close to station and bars, cracking stay for a game at anfield.

6/10

Pleasant

14 Apr 2026

Robert

Not enough receptionists leading to long waits. Room has no outlet next to the bed, holes in the bathroom wall, a cracked window pane, and a really odd mix of decor. But it was clean a fit for purpose if you’re only staying the night and want to experience an old famous building. The common areas are fantastic.

Self

2/10

Poor

12 Apr 2026

Victoria

We had booked what we thought was a higher end hotel, well we paid a higher price for our twin room. The first room we were given was room 116 and was tiny, the window started about 7 feet up and so had no view or air in the room. The bed frames were frayed and very dated. The walls and very high ceiling looked like it had previous damp. We were moved to another room 516, equally small but had a window to let some air in as it was so hot. All facilities were basic and tired.
The breakfast was mass presumed, for a hotel this size there could have been fresh coffee, not out of machine. There was plenty of choice but all very basic, cheap ingredients and the cooked breakfast was obviously massed cooked and lacked the finish to make it a good breakfast (over fried hash browns, dry sausage and black pudding, weird half fried half poached egg)
The grand lounge was indeed grand, the wine in the bar was good value £24 for a bottle of NZ Sauvignon.
It felt to me like a very budget hotel with high ceilings and a few chandeliers. I would not recommend here which is a shame as this could be an excellent hotel.

Friends_and_family Friends

2/10

Poor

12 Apr 2026

Chloe

when we checked in to our room, we found a poo under the bed

Friends_and_family Friends

10/10

Exceptional

07 Apr 2026

Lee

Very good did the job reasonably priced

Self

6/10

Pleasant

06 Apr 2026

Geraldine

Good for the price

Partner

6/10

Pleasant

06 Apr 2026

Michelle

It is an old building

6/10

Pleasant

05 Apr 2026

Michael

The rooms were clean and the staff were friendly. Ideal to be close to the bars, shops and train station. The price I paid for a bank holiday weekend was fairly cheap for 2 nights. The rooms do need a revamp as they look outdated like rooms from the 80's but still is place to lay your head for the night. Maybe add an extra pillow too each bed

Friends_and_family Friends

6/10

Pleasant

05 Apr 2026

Dawn

Really close to everything you need spot on for that . Staff so helpful , good deal for late check out , includes drinks and breakfast well worth it as good quality breakfast and drinks in bar . Rooms need a massive overhaul lots of space but beds uncomfortable and paint peeling everywhere in room . En suite clean and tidy

Partner

6/10

Pleasant

05 Apr 2026

Tony

Very outdated rooms and shower hose had a split in, plug was to small for the hole In the bath so pointless to run a bath, wouldn’t stay again

Self

6/10

Pleasant

03 Apr 2026

Darren

10 o clock kick out time on a weekend is a joke especially when the clocks change

Friends_and_family Friends

6/10

Pleasant

03 Apr 2026

Robin

The breakfast was ok but nothing special

Self

10/10

Exceptional

01 Apr 2026

William

Perfect

Business

2/10

Poor

30 Mar 2026

Jake

Ideas? Maybe refresh the entire building! Wish I’d stayed in a premier in , it was that bad!

Do not stay here

Partner

10/10

Exceptional

29 Mar 2026

Anthony

Couldn’t find fault. Really nice hotel and rooms

Self

4/10

Poor

29 Mar 2026

Deborah

Very old fashioned hotel, needs a total revamp

Friends

6/10

Pleasant

29 Mar 2026

Amanda

The rooms was clean but finishing the rooms need to be done nice location to everything bath separate was good breakfast not great no decaf tea or coffee had to go and buy my own that was he can not have normal due to my heart condition but on a all would go back there

Friends

4/10

Poor

29 Mar 2026

Robert

Hot water was unavailable for an entire day and staff were not very friendly about this. There was on overall lack of help when we needed things

Friends

6/10

Pleasant

28 Mar 2026

Angela

Booking in was fine, although the key to the door didn't work, we were on the 5th floor so a bit of a treck back to the reception. We were not given any information about where the bar or dining room was. We had to ask where the bar was situated. The bar was well equipped with darts and pool table, comfortable setting. The room was clean, not a lot of staff around but there were 4 functions on that weekend, we were not informed or involved prior to booking. Very noisy at night, understandable as there had been a party, but a random dog barking in the corridor at 3 am I thought was a little too much.

Partner

8/10

Excellent

28 Mar 2026

janie

So convenient to stay here. Great location and spacious rooms.

Partner

6/10

Pleasant

25 Mar 2026

mark

We had two seperate stays. The first was on the fifth floor in a room that was not updated and rather dismal. There was a metal window or door banging on the second night that work is up, went unresolved and meant we need to get key to another room to get sleep. Second stay was a single night on third floor in updated room at back of hotel. Nice. No banging. Location is great near train station. History and lobby are interesting. Staff were good and professional

Friends_and_family Family

6/10

Pleasant

24 Mar 2026

Andrew

Been here loads of times due to its location and old world decor. Think it will be the last tho.time to try other places. Was On top floor. Could hear lift and voices from next door. As usual radiator not working but plug in heater in room. It’s one redeeming feature was it had a bath

6/10

Pleasant

24 Mar 2026

Nikki

The room was outdated and the WiFi wasn’t great… really uncomfortable bed! Great location, really reasonably priced!

6/10

Pleasant

23 Mar 2026

Kerry

No hot water

Partner

4/10

Poor

22 Mar 2026

Lesley

The room was clean but very dated, with mould on the windows, which didn't close properly. The curtain on the bathroom didn't fully cover the window which was interesting when showering.

Friends_and_family Family

8/10

Excellent

21 Mar 2026

Andrew

Room was spotless. We just needed a place to sleep and a breakfast in the morning and it ticked both boxes. I’d stay there again. It is a fantastic building though

8/10

Excellent

21 Mar 2026

Brenda

Very handy for town and other places. Very clean and tidy hotel.

Friends_and_family Friends

10/10

Exceptional

21 Mar 2026

Grace

Clean room. Staff were very friendly.

Friends_and_family Friends

2/10

Poor

19 Mar 2026

Star

There were people screaming outside the room at 2am and I could hear the lifts moving all night which made it impossible to sleep for more than 2 hours. Couldn’t get through to the lobby when I called trying to amend this issue. The toilet rolls were already 70% used when we arrived. 2 single beds pushed together despite requesting a double bed. Everything would have been excusable if I could actually get some sleep. Very low quality experience, especially for the price. The hotel itself looks nice is you aren’t staying, I regret staying here.

Partner

6/10

Pleasant

19 Mar 2026

Ana María

Everything was good as I rated it a few minutes ago.

But the only thing that made my staying less positive, was that the other hotel's customer who were in the adjacent rooms (both 503 and 505) were having sex and making strong noises at night. There were also having arguments and smoking marihuana (something not permitted in the hotel).
That made the overall experience less positive.

Self

8/10

Excellent

19 Mar 2026

Shine

Good location and big rooms

Family_with_children

10/10

Exceptional

18 Mar 2026

Fiona

Nice hotel, comfy, and right next to the train station.friendly staff.

8/10

Excellent

16 Mar 2026

Michael

The staff was very helpful providing an extension cord for us to be able to use a medical appliance.

8/10

Excellent

16 Mar 2026

Graham

Room was spacious but cold on arrival
Had to queue for breakfast
Apart from above everything was good

Partner

4/10

Poor

16 Mar 2026

Sviatoslav

Everything must be improved with this properly!

Family_with_children

2/10

Poor

15 Mar 2026

For £250 for a night I was expecting top quality from such a famous establishment.

No-one on reception when we arrived and had to wait a good five minutes for anyone to appear. All went downhill from there.

Receptionist, when he did turn up, was gruff and harassed.

Room was tired, dowdy, stained carpet, hole in the wall (looked like a previous guest had vented their frustrations with their fist), grimey chipped bath and dirty stains around taps. Water pressure low on shower and very leaky. Mattress creaky and could feel the springs through it.

Room also very noisy and woken up during the night with shouting outside.

One of the worst hotels I've stayed in for many years.

Partner

10/10

Exceptional

12 Mar 2026

Colin

Yes plenty of shops and bars etc plus restaurants it ideal as well 👍 😁😁

Friends

10/10

Exceptional

12 Mar 2026

Carl

Nice hotel based in the middle of town good location for trains buses and pubs lovely looking building and a nice breakfast in the morning for the price we paid very good value.

Partner

2/10

Poor

08 Mar 2026

Alejandro

There was a maggot in the sink, the bathroom smelt, and the wallpaper was ripping off. I only stayed because I arrived late and was leaving first thing in the morning so it wasn’t worth the hassle of trying to find somewhere else. Definitely do NOT recommend

Self

10/10

Exceptional

07 Mar 2026

Margaret

Super hotel in an ideal location for shops & sightseeing, & not too far from local railway stations.

Self

10/10

Exceptional

07 Mar 2026

Maureen

Very good location

6/10

Pleasant

05 Mar 2026

Tiana

Very old-fashioned style hotel rated number one as scariest as there is beliefs it’s haunted! Had to move rooms due to mould

6/10

Pleasant

04 Mar 2026

David

Hotel is in a brilliant location for everything in Liverpool. Hotel is crying out for a refurbishment.

Partner

6/10

Pleasant

04 Mar 2026

Owen

Reception and building was grandiose but the hall ways and room's are dated and in dire need if a refurb

4/10

Poor

03 Mar 2026

Andy

Fantastic location but boy has it seen better days. The breakfast was quite possibly the worst I've ever had.
The room itself was a good size but in dire need of an upgrade.

Self

8/10

Excellent

03 Mar 2026

Allan

Great location for all that central Liverpool has to offer - which is plenty

Self

6/10

Pleasant

02 Mar 2026

Gary

No phone in room if needed heating very poor . Front dest could do with another staff member on for checking in

10/10

Exceptional

02 Mar 2026

Sirous

Very satisfied

Self

4/10

Poor

01 Mar 2026

Pamela

Only the entrance looks nice and then you get on the lift and it all goes downhill from there. The lift buttons didn’t work to select certain floors. The smell of the hotel just smells weird and old. Couldn’t open or close the windows, it was just stuck open, I was freezing and there wasn’t even any heater or radiator to turn on. It says every room has WiFi but I had zero connection, and even to use my own data was terrible because me and my partner only had one bar signal. The iron board was dirty and burnt, toilet holder literally just fell of the wall like I paid £320 for 2 nights, you’d think it would have some decent room with decent functions. Like the only good thing about this hotel is how it’s in the centre of Liverpool.

Partner

8/10

Excellent

01 Mar 2026

Susan

We were worried after reading some of the reviews on here but the triple room we booked was clean and spacious. The bathroom was modern, if a little broken (toilet roll holder and toilet seat were both loose!). There aren’t enough plugs in the room and no mirror, which made it difficult to do our hair with straighteners.
The breakfasts were ok. Tinned fruit, no fresh. Bread for toast was very thin and obviously not expensive however there was plenty of cereal selection and the hot food was checked and replenished as necessary.

Friends_and_family Family

8/10

Excellent

27 Feb 2026

Jayne

Room was really clean can’t wait to stay again thank u so much

8/10

Excellent

27 Feb 2026

Arnaldo

Everything worked well

Partner

10/10

Exceptional

23 Feb 2026

tracy

Clean room, good coffee, tea facilities

Partner

2/10

Poor

21 Feb 2026

Julie

While the staff were nice, the hotel itself is dated, cold and just creepy. The beds creaked so badly and were lumpy and uncomfortable. The shower was lukewarm at best and with a bathroom with no heating, it’s takes bravery to use it. We have up after the first night and booked into a cheap Travelodge which was everything the Adelphi wasn’t

6/10

Pleasant

20 Feb 2026

Llinos

Room was a little cold when we got there but soon warmed up. Clean room and quiet but breakfast was not brilliant for a GF

Partner

6/10

Pleasant

20 Feb 2026

Rupinder

a bit dated, bathroom had no proper curtain; only see thru one; otherwise ok a good atrium , really needs a roof clean

tv- was in arabic - could not get it in English - absurd for this in the Uk ! staff were friendly ; I got charged for breakfast for a 12 year old - lady serving stated it was meant to be free !! make of that what you will

Family_with_children

6/10

Pleasant

20 Feb 2026

Adam

The room was ok, the kettle had limescale in it and left white chunks in my tea... The window also wouldnt close fully and the wind was whistling through the gap all night.

Partner

10/10

Exceptional

20 Feb 2026

Phil

Our twin room was clean and comfortable, of course it could do with a little bit of updating but for the price I was really happy with our room and would definitely stay there again. The staff were also friendly and courteous too.

Friends_and_family Family

10/10

Exceptional

19 Feb 2026

anthony

Room was clean. Shower unreal. Never had a bad stay or bad room here on second or third floor. Staff great. All good

Self

8/10

Excellent

16 Feb 2026

Hugh

The room was spotless, but keeping it that way was on me--there is no maid service, something I had never experienced in a hotel before. The room was old and tired but adequate.

The public spaces are elegant and comfortable, pretty much as in its heyday decades ago when it was the top hotel in town. The breakfast was excellent, though probably not so much for a vegan.

The service was spectacular. One staffer walked me to the train station in inclement weather and helped me on the train. I would stay there again.

Business

6/10

Pleasant

16 Feb 2026

Steve

Good location and clean room

10/10

Exceptional

15 Feb 2026

Alan

The room was very clean, staff were courteous & the breakfast was very good & plentiful

8/10

Excellent

11 Feb 2026

colin

Very good stay at the Adelfi nice room good food and very welcoming staff

Leisure Partner

8/10

Excellent

10 Feb 2026

Nev

Great location, staff were very helpful and they even checked us in early.

Leisure Partner

10/10

Exceptional

09 Feb 2026

Sirous

The room was great and the staff were helpful.

Leisure Self

4/10

Poor

08 Feb 2026

Melissa

Unfortunately our room was on the front of the hotel and external noise from the bar nearby could be heard in our room.
The room was too hot and we were unable to control the temperature.

Friends_and_family Friends

8/10

Excellent

08 Feb 2026

Tom

Beautiful building, great breakfast, room was nice and bathroom very modern. It’s an old building that has some dated parts but for the price it’s very good

10/10

Exceptional

07 Feb 2026

Moira

All good Thanks

Partner

2/10

Poor

07 Feb 2026

Charles

The room and floor were extremely noisy. I asked if I could be moved to a different floor and was told that was impossible because they were booked. This is a lie though because I tried to book a room online and there were plenty rooms available. Also there was no plug anywhere near the bed and only 1 out of the 3 plugs on the room worked. Just overall a bad experience with this hotel

6/10

Pleasant

07 Feb 2026

Paul

The smell from the toilet was bad. In fact the smell was also in the neighbouring corridors. The breakfast was one of the poorest I have ever had in a hotel in terms of taste and choice

Leisure Self

10/10

Exceptional

07 Feb 2026

June

Room was really clean and staff really helpful

Leisure Partner

8/10

Excellent

04 Feb 2026

David Ian

I liked the art deco feel to the hotel, but sadly the room i had 468 , was poorly lit, for the size , just one table lamp, and a small bedside light, very little natural light if any....
The bathroom was obviously quite new too, which was nice

Leisure Self

10/10

Exceptional

02 Feb 2026

Thomas

Brilliant spot

Friends_and_family Family

8/10

Excellent

29 Jan 2026

Gary

Spacious twin room, nice shower, a bit dated but not bad.

Friends_and_family Friends

10/10

Exceptional

28 Jan 2026

Leisha

We were put in the back 40 of rooms because we have a dog. But, honestly, we had a super large room, it was quiet and we slept peacefully. Last visit we stayed on the 3rd floor and that wasn’t good. Staff was friendly and this hotel is in a perfect location! We’d stay again.

Partner

6/10

Pleasant

27 Jan 2026

Jessica

Dated but ok. Not bad, not good. An alarm that sounded like a quiet fire alarm went off in the corridor just before 3am for around 20 seconds which wasn’t great. Decent location. Staff helpful

Business Self

10/10

Exceptional

19 Jan 2026

Robert

Full breakfast options and good value. The hotel is a beautiful art deco style and very much in the centre of the city and short walk from Lime Street station.

The hotel has some original fittings and that adds to its charm. For example the room has an original radiator with manual control. Then it has an ultra modern TV ext. And usb port on the double socket.

Ok, it's not gone a swimming pool, not sure about a gym. But it's good for resting and for that property with history. The lounge area is simple gorgeous to hang out.

Leisure Self

6/10

Pleasant

18 Jan 2026

Rachel

It was okay! Bed was a little uncomfortable but served a purpose for somewhere to sleep!

Leisure Family

8/10

Excellent

18 Jan 2026

Steve

This hotel was once rather grand (in the Edwardian period) now rather showing its age. That said, very convenient location, parking available at rear of hotel & surprisingly quiet. Excellent for train station & metro. Great bars & restaurants yards from the hotel & shopping centre on your doorsteps. Stay here when in Liverpool always, as so easy.

Leisure

8/10

Excellent

18 Jan 2026

Thomas

Good value for central Liverpool, slightly dated room but bathroom was new. Would look to use again.

Friends_and_family Family

10/10

Exceptional

17 Jan 2026

Eva

Great place and excellent customer service will definitely rebook

Friends_and_family Friends

6/10

Pleasant

15 Jan 2026

aqsa

Staff was welcoming and good. However, my bathroom had a hair tuft in it, so cleaning staff had not done their job properly. Also 1 of the towels had a stain. Also you have to pay for internet yourself, whereas most hotels provide free wifi. So it was quite a let down.

Self

8/10

Excellent

13 Jan 2026

Paraskumar

Room very dated.
Service fine
All in all acceptable for the price paid and location

Self

10/10

Exceptional

12 Jan 2026

Janie

Love the history. Close and convenient to all amenities. Room clean and comfortable although the rafiators were on at an unbearable heat we slept with all windows open even when it was snowing outside.

Leisure Pet

6/10

Pleasant

03 Jan 2026

Daniel

The hotel is a historic building with interesting interior architecture. Public areas were nice but the room had seen better days. The bed was uncomfortable. Breakfast was good.

Leisure Family

10/10

Exceptional

03 Jan 2026

Velda

Didn’t partake

Leisure Partner

2/10

Poor

02 Jan 2026

Elisabeth

The room was beyond shabby. Dirty radiators, toilet, with dirty drips all over. Glass on floor by both beds. Hole in bathroom door. Holes in bathroom walls. Beds really uncomfortable weve both got back ache. The one pillow provided each was lumpy. Just horrendous. The first room we were given was that hot ut melted my lipstick. Moved to another room see above description. Plus tv was crackly & unwatchable.

Partner

8/10

Excellent

31 Dec 2025

Cara

Aldelphi is a beautiful old hotel with stunning features. Some areas are a bit dated but room was more than sufficient and spacious. staff are friendly and it is very central to Liverpool attractions.

Leisure Family

8/10

Excellent

29 Dec 2025

Paul

Decent

Friends_and_family Family

2/10

Poor

28 Dec 2025

Luis

The room was cold, heater not working and run down. We were change to another room because it was so cold and the new room a bit better but still had issues like broken phone to contact front desk.

Friends_and_family Family