Home2 Suites by Hilton Orlando Downtown

United States , Orlando Area - Florida - FL
Orlando, 401 North Magnolia Avenue
Show on Google | Map

100 reviews shown

10/10

Exceptional

14 Mar 2026

Rod

Not applicle

10/10

Exceptional

14 Mar 2026

Jennifer

This was one of our favorite hotels so far! Home 2 suites will be a regular stay for us whenever we visit Orlando. Fantastic staff and beautiful accommodations!

Friends_and_family Family

10/10

Exceptional

13 Mar 2026

Jenny

Very comfortable and clean.

Friends_and_family Family

8/10

Excellent

10 Mar 2026

Kara

Clean room, pretty views and quiet. Very close to the Kia center. My only complaint was I heard knocking for housekeeping at 6:30am. Did not like that!

Friends_and_family Family

10/10

Exceptional

08 Mar 2026

Sonya

Room was very nice, modern and clean. Convenient location for events.

Partner

6/10

Pleasant

04 Mar 2026

Alexandre

Just a very meh room / hotel for $300 (+$45 a night to park your car)

8/10

Excellent

04 Mar 2026

Joanna

Check in was easy & convenient. Hispanic gentleman serving breakfast was pleasant, attentive & consistently manning the bar. Room attendants were very kind in replenishing needed items in our room. Overall stay was enjoyable & every interaction with various staff was pleasant.

Friends_and_family Family

10/10

Exceptional

02 Mar 2026

Jessica

Every area we visited or stayed in was clean and fresh. The continental breakfast area was amazing! The staff were so welcoming.

Family_with_children

10/10

Exceptional

25 Feb 2026

Jorge

Clean rooms and attentive staff.

Partner

8/10

Excellent

23 Feb 2026

Lisa

The room was VERY CLEAN and comfortable. It was a welcome change from the room I originally booked. It was quite handy to have a nice restaurant and bar right in the hotel after a long day of travel.

Partner

10/10

Exceptional

21 Feb 2026

Leslie

10/10 Clean room, amazing staff and very comfortable stay

10/10

Exceptional

18 Feb 2026

Weihua

Great location, helpful staff, decent buffet breakfast

10/10

Exceptional

11 Feb 2026

Eric

Great overall, parking is expensive.

Business

10/10

Exceptional

10 Feb 2026

SHIVORN TOMIKA

Staff was very easy going. However would have liked a little more cleaning service. But i sure will back in May maybe a a little while longer this time.

Business_and_leisure Family

10/10

Exceptional

10 Feb 2026

Liezl

Room is clean

Leisure Partner

10/10

Exceptional

06 Feb 2026

Samer

It was great staff and friendly front desk.

Leisure Family

10/10

Exceptional

01 Feb 2026

Jason

Great staff, clean rooms & lobby - would definitely stay again!

6/10

Pleasant

31 Jan 2026

Fabienne

The room was in good condition, they did accommodate us as we arrived pretty late into the early morning.

Leisure Partner

10/10

Exceptional

30 Jan 2026

Robert

Perfect space

10/10

Exceptional

24 Jan 2026

Margarita

Staff was friendly, professional and accommodating, room was clean, breakfast was delicious and nutritious.

10/10

Exceptional

22 Jan 2026

Sondra

Very clean, quiet. Staff was great. Walking distance to kia center.

Leisure Family

4/10

Poor

07 Jan 2026

Chris

Dinner food was overpriced and the continental breakfast didnt have a lot of options. The coffee tasted really bad.
I have also never stayed at a hotel that didnt change towels and restock coffee in the room daily. Super cheap for what were paying.
The beds are also super uncomfortable...

10/10

Exceptional

04 Jan 2026

hector

Yes

Leisure Partner

4/10

Poor

03 Jan 2026

Juan Carlos Pomales

La limpieza en los cuartos y el estacionamiento

Leisure Family_with_children

10/10

Exceptional

01 Jan 2026

Ariel

We loved that the room was very spacious, bigger than expected

10/10

Exceptional

01 Jan 2026

Yu Jia

Happy stay so far, it would be more enjoyable if the breakfast can be better

Family

10/10

Exceptional

01 Jan 2026

Marisol

There is no parking. Expensive place but they offer no Párking only Valet for $35 plus a Day!

Family

6/10

Pleasant

31 Dec 2025

Emal

The staff members were nice and helpful, and we truly appreciate the staff, especially the cleaning team, however, this hotel needs some improvements.

We stayed for two weeks. After a few days, we wanted to upgrade our room from a king bed to two queen beds. Unfortunately, we did not receive any assistance with this request. Even after contacting Expedia, they informed us that the hotel did not approve the change. The king rooms are quite small.

During our stay, we had to change rooms a couple of times due to a muddy, moldy smell. Thanks to the front desk employees who helped us immediately each time. However, in the last room we stayed in, the heating system was not working properly, it only worked sometimes. Thank god we didn’t need it all the time because the weather was nice and warm

The breakfast was acceptable at first, but it became worse in the final days of our stay. They stopped serving basic breakfast items such as milk, boiled eggs, and even green tea packets. After breakfast hours, the hotel did not provide coffee at all. I believe offering complimentary coffee 24 hours a day is something most hotels provide nowadays.

The hotel itself needs renovation, the sofas and carpets are old and worn. There are also not many restaurants within walking distance. Although it is downtown, you still have to drive 10–20 minutes to reach restaurants, and about 20 minutes to reach the Premium Outlets, Universal Studios, ICON Park, and Fun Spot parks

Leisure Family

10/10

Exceptional

21 Dec 2025

ALEXANDRE

Really good Staff, room.

But

$45 bucks for parking it’s crazy

Business Family

10/10

Exceptional

18 Dec 2025

Migdalia

Good

10/10

Exceptional

17 Dec 2025

Shawn

Clean room.

Friends_and_family Family

8/10

Excellent

17 Dec 2025

Mark

Good stay with goid room and breakfast, only down side that i was sleeping and had multiple knocks on my door by a non-english-speaking maintenance worker who when i got up and clothed and opened the door pointed at the wall outside my door and said a few things in Spanish that i couldnt decipher. We are in america, hire english speaking staff.

Leisure Self

8/10

Excellent

15 Dec 2025

Yolanda

Location was good.

10/10

Exceptional

15 Dec 2025

Brian

Amazing room size and so clean

Friends_and_family Family

10/10

Exceptional

13 Dec 2025

Jennifer

Staff were friendly and the rooms were very neat and clean. Very good location too.

Friends_and_family Family

8/10

Excellent

13 Dec 2025

Sarah

Room was clean and staff were nice.

Partner

10/10

Exceptional

11 Dec 2025

Kimberly

Home 2 Suites is an excellent option. It was walkable to downtown, Dr. Phillips Center and The Kia Center. It was also clean and comfortable. Check in was fast. I look forward to staying here again. Great staff😊

Leisure Self

10/10

Exceptional

08 Dec 2025

Dalia

The Staff is professional and friendly. They explained everything clearly if I did not understand. They were patient and I appreciate that. Thank you Home2 Suites which by the way, the rooms were outstanding.

Leisure Friends

6/10

Pleasant

08 Dec 2025

JACQUIE

Check-in was seamless & staff was pleasant. We did request addl pillows but didn’t receive until 2nd night. Room was clean & comfortable but the shower could use a shelf or 2 to set personal items on. We were on the side of the hotel facing Magnolia and the car-noise was awful all night long. The complimentary breakfast was adequate, coffee was good & the staff were very pleasant and welcoming. Location was great in relation to the venue for the event we there to attend and we were able to enjoy the short walk down to Lake Eola for lunch & drinks at Relax Grill. We had a late evening flight and although they weren’t able to accommodate a late check out we were able to check our luggage with the valet so we didn’t have to drag it with us until we were ready to leave for the airport. All in all a nice stay.

Leisure Family

6/10

Pleasant

07 Dec 2025

regina

More variety

Leisure Self

8/10

Excellent

07 Dec 2025

Catherine

Breakfast menu could be fresher, maybe some scramble eggs and cut fruit. Sausage everyday but no bacon till Sunday, would love to seem cute pineapple, melon, grapes the yogurt was nice as was the juice, but not everyone eats bread or waffles. Also we never had our room cleaned or towels refreshed over a three night stay, would of been nice to have fresh towels, but we did put up our do no disturb one afternoon due to a nap so could be our fault too. Also sad that the pool no longer has a spa, the signs got my hopes up for a hot tub. Loved the security of the elevator, valet parking lot was crazy busy. Very walkable, decent price. More towels on the pool deck thou, they always seemed to disappear and has to bring from my room.

Leisure Family

8/10

Excellent

04 Dec 2025

Basim

clean, restaurant is terrible, very good location a walkable in FT Orlando

Business Friends

10/10

Exceptional

03 Dec 2025

Benjamin

Habitacion limpia

Business_and_leisure Friends

10/10

Exceptional

03 Dec 2025

Rod

IM a repeat visitor, always a pleasant experience

Business

8/10

Excellent

01 Dec 2025

Carlton

It's unique and comfortable.

8/10

Excellent

29 Nov 2025

Lisa

Clean room

10/10

Exceptional

28 Nov 2025

Shannon

Breakfast was fine

Partner

10/10

Exceptional

18 Nov 2025

Matthew

Clean, spacious room, welcoming staff, good, free breakfast, and good location!

Leisure Self

10/10

Exceptional

18 Nov 2025

Stefany

The staff was nice, room was clean/spacious and the location was perfect!

Leisure Partner

6/10

Pleasant

17 Nov 2025

Krystina

The hotel was nice! Clean and accommodating

Friends_and_family Family

10/10

Exceptional

17 Nov 2025

Kelly

The room was clean and spacious. The front desk was helpful with requests and check in was seamless. The best service of the whole experience was the valet people. Kind, respectful, quick and friendly. Overall, highly recommended this location for anyone wanting to stay downtown!

Leisure Family

10/10

Exceptional

13 Nov 2025

george

Clean and in the middle of downtown 👍

Business

2/10

Poor

12 Nov 2025

Ameer

This was one of the worst stays I have ever had with a hotel, around 2am I went out to get beverages from the convenience stores when I arrived back to the hotel and tried to get into my room my access card stopped working, when I asked for a new card I was given one then I went to try it and it didn’t work, so I had no access to my room for about 2-3 hrs reminder this is late a night they sent a technician to find a solution to open the door he tried everything even a computer, so for the time being I asked to be put into another room after going back and forth with the manager we finally were put into a room then in 2 hrs they called us from the other room to say that they opened the door so I arrive back to my original room but when we arrived the technician said he opened the door then closed it again and it wouldn’t open once we arrived which I found odd now it’s around 8am and we we’re sent back to the other room. Around 9pm-10pm I get a call from front desk saying that it’s an emergency and I have to head to my room just to find 3 managers cornering me and saying that this problem is my fault and I have to pay for both rooms later on once the manager heard what happened he called the technician and he gave a completely different story and the managers said either you pay or we will call the police on you, which I believe to be highly unnecessary since the fact that this was a tech issue and not a guest issue. I was forced to check out 10am but my check out was 11am

Leisure Friends

6/10

Pleasant

08 Nov 2025

John Goodwin

Room was good but noisy from traffic staff was excellent but bit of a rip off for parking only valet parking available at min 35-45 dollars a day this aspect let the hotel down badly

Leisure Self

6/10

Pleasant

29 Oct 2025

Amalia

I went down to the front desk to ask for creamer at around 11am and was told they would bring it to my room. At around 12:30 I called the front desk and was told they were bringing it to my room. They finally brought the creamer to my room at 3:30pm. Staff was a bit rude. I've stayed at other Home 2 suites and have never experienced such poor customer service

Leisure Friends

10/10

Exceptional

29 Oct 2025

Brittney

I would stay here without hesitation and recommend this place to anyone. The property itself was super well maintained and the room was clean and perfectly appointed with everything you could need. The fried chicken biscuit with Nashville hot honey at breakfast is an option that I'd never seen offered on a complimentary buffet and it was pretty impressive. My son and I used the rooftop pool and were the only ones enjoying it at the time but it was stocked with towels and looked very sanitary. I was actually delighted during my entire stay here by how well done everything was; from the desk's service to the details. I have stayed at multiple \"luxury\", high end boutique hotels that don't compare to the overall experience we had here.

Leisure Family

10/10

Exceptional

26 Oct 2025

Barbara

Great for a family stay

Spacious room clean close proximity to many things

Friends_and_family Family

6/10

Pleasant

26 Oct 2025

Candace

Would be nice if the property gave notice at booking that is VALET PARKING ONLY. I had to spend $100 on parking for just 2 DAYS. That is a rip off and I will not be staying that this property again !!!

Leisure Partner

10/10

Exceptional

25 Oct 2025

Monichia

Yes

Leisure Friends

10/10

Exceptional

24 Oct 2025

Vanessa Marie

It was quiet clean convenient and comfortable. All staff was friendly. The area is nice and there’s many places to dine at in walking distance. There is also a nice quiet and peaceful park with a big lake close to the hotel. Makes for a nice walk during sunset. There is also a Publix grocery store near the park as well. Next time I need a hotel in Orlando I’ll be returning to Home2 Suites by Hilton Orlando Downtown

8/10

Excellent

24 Oct 2025

Pilar

Basic

Leisure Partner

4/10

Poor

23 Oct 2025

Valeria

They gave me a terrible room and when they changed the room they didn't apologize not even a discount for the inconvinience😏

Leisure Family

8/10

Excellent

22 Oct 2025

jesus

not healthy options like fruits and granolas

under the bed a SOCK that was not ours

Business

10/10

Exceptional

21 Oct 2025

Tanieshia

Will stay again

Room was nice, breakfast set up was nice. Highly recommended and will stay there again.

Friends_and_family Friends

10/10

Exceptional

21 Oct 2025

Ambar

Clean

6/10

Pleasant

21 Oct 2025

Tatiana

Extra charges not clear!!!

I made the reservation directly through Home2Suites Hilton Orlando Downtown. When I arrive to the hotel I was told that it was done through Expedia, and that it was very usual for the persons to enter directly to the web page of the hotel, made the reservation there, but really you are making the reservation through expedia.
This was in reference, that when we arrive around 8:00pm on a Sunday, we asked a place to park our car, and the front desk told us that the only place to park with them was accepting the valet parking that cost $40.00 extra per night. I explained that the information they were giving was not in the web page, and that is when the front desk told me that it was because when I reserve through the web page of the hotel, they resend to Expedia.
I told them that in the web page there was anything talking about that they do not gave space for parking, it only says that there are addtional charge if you use Valet Parking and that is an option.
After telling that, the guy said that I could park in the street but only until 6 am, and that it was a parking place, but that it was not near and that it was going to cost also. As a note it was raining and I am a handicap person.
So, I had to paid extra $40 for one night.
But, I felt like the hotel was robbing me, not explaining that they do not have a place to park the car, and that if you want to park your car in a place that belongs to the hotel you had to paid extra per night.
I am not going to return ever.

Partner

10/10

Exceptional

20 Oct 2025

Karen

Rooms are great and gym is nice. Location is convenient for me!

10/10

Exceptional

20 Oct 2025

Diego

It has every think wonderful

Friends_and_family Family

10/10

Exceptional

19 Oct 2025

Cynthia A

All excellent 👍

Leisure Partner

10/10

Exceptional

19 Oct 2025

Jeremy

My stay was fantastic. I will book there again for my next stay.

10/10

Exceptional

15 Oct 2025

Douglas

N/a

Leisure Family

6/10

Pleasant

15 Oct 2025

Keanya

Overall it was ok, nothing amazing but also nothing terrible. It was a stain on the couch in my room, which I didn’t sit on after seeing it, but overall clean. Valet double charged me and my friend. I called the next day after seeing it and was told the valet manager was out but would call me the next day. Didn’t hear from him the next day, so I called back. He was able to fix the issue and refund the double charge.

Leisure Family

10/10

Exceptional

13 Oct 2025

Quincy

Everything was nice

Self

10/10

Exceptional

13 Oct 2025

Gary

Breakfast was good. Environmentally recycling was awful

4/10

Poor

13 Oct 2025

Dave

The breakfast was crap.
The same thing every morning,
The sun rise at about 7:30 am , and the breakfast closed off at 9 am.
That makes no sense.
The deposit of 75.00 per night was not told to us by our travel agent

Business Self

10/10

Exceptional

10 Oct 2025

jose r

Love it

10/10

Exceptional

10 Oct 2025

Joan

Great hotel stay in the heart of Orlando

when we walked into the lobby, we were immediately greeted by friendly and helpful staff. When we got to our room, we were amazed at how large it was and that it had a fully stocked kitchen (except no stove but there was a microwave). We also ate dinner there and our waitress was very pleasant and very busy because she was also the bartender. We needed help getting an Uber and another staff member showed us how to do it. The bed was very comfortable and the bathroom was huge. The breakfast was substantial and again the staff were very friendly and accommodating. Also the area around the hotel was very safe and we felt comfortable walking. Great location for anyone attending an event at the Kia Center.

Partner

10/10

Exceptional

10 Oct 2025

Janie

Very well maintained and the staff ( valet & reception, breakfast staff) was very helpful and efficient.

Leisure

6/10

Pleasant

07 Oct 2025

Charles

They only have valet parking so you have to pay the $40 to park. Should tell people that, that is the only option.

Leisure Self

8/10

Excellent

05 Oct 2025

Moushumi

Clean and organized

Leisure Family

10/10

Exceptional

05 Oct 2025

Luis

Me parece innecesario el costo adicional por llevar mascota

8/10

Excellent

05 Oct 2025

Kathy

Convenience

Leisure Family

10/10

Exceptional

04 Oct 2025

Jessica

The rooms are amazing! Staff was so kind and welcoming! I will be booking again with them!

Leisure Family

8/10

Excellent

04 Oct 2025

Amy

The staff was very helpful from the valets to the front desk staff. The location was great and walking distance to the Kia Center and so many restaurants. The complimentary breakfast was great too. The one hiccup that made it 4 out of 5 stars is the walls were pretty thin because we could hear traffic all night and then at 7am on a Saturday there was loud banging outside which I am not sure what that was- may not be the fault of the hotel. Other than that it was a great overall stay.

Leisure Friends

10/10

Exceptional

03 Oct 2025

Hinton

Yes

Partner

10/10

Exceptional

29 Sep 2025

James

Breakfast could use some improvement, and wish gym was open 24hrs. Otherwise it was a great place to stay.

10/10

Exceptional

25 Sep 2025

Kaylynn

Clean and nice rooms. Very friendly staff especially at the breakfast area.

Leisure Family

10/10

Exceptional

23 Sep 2025

Jamie

Room was very nice and clean. The breakfast was okay.

Friends_and_family Family

10/10

Exceptional

22 Sep 2025

Alison

This was one of the nicest hotels I’ve ever stayed out. Super clean and staff was very nice.

Leisure Self

10/10

Exceptional

19 Sep 2025

Jacqueline

Great property. Bummed the only parking option is valet but overall I would book again here.

Leisure Family_with_children

10/10

Exceptional

19 Sep 2025

Brett

Great service and clean hotel!

Leisure Family

4/10

Poor

17 Sep 2025

Brandon

I booked a room with 2 queen beds. They told me they had to change the room but it still had two beds. They were referring to a sleeper sofa, which was incredibly uncomfortable, and not at all a bed. Additionally, the light in the bathroom wouldn’t shut off. Maintenance said the sensor was damaged, but we were just stuck in this awful room with one bed instead of two. They only offered to rectify the situation by telling us there was nothing they could do, but how about some pillows. Not worth the money at all.

Leisure Family

10/10

Exceptional

17 Sep 2025

Sophie

Simple hotel but perfect for long stays, feels like home. Amazing area, very walkable and nearby lynx station so allows transport to all parks and notable areas

Leisure Friends

10/10

Exceptional

17 Sep 2025

Maggie

8/10

Excellent

12 Sep 2025

Lori

I probably wouldn't stay there again

The hotel was clean and the front desk was pleasant. There is no parking at this hotel, so they charge $40 per night for valet only and it's a complete mess when everyone is trying to check out and get their car. The breakfast staff was one lady with a horrible attitude and poor customer service.

Friends_and_family Family

10/10

Exceptional

09 Sep 2025

Carron

Clean room, hotel was perfect location for out of town people in relation to the Kia center

Leisure Family

10/10

Exceptional

06 Sep 2025

Stacey

Wonderful stay!!! Everyone was so helpful!!