Name: Sheraton Orlando North
Address: 600 North Lake Destiny Drive, Maitland, 32751, US

10/10

Exceptional

15 Jul 2026

Vivian

It was wonderful! I would use them again.

6/10

Pleasant

14 Jul 2026

No Name Given

Parking need pay. Should be write it so other people know. And last time was got room in the end and last room so near highway all night can’t sleep well so noisy

6/10

Pleasant

14 Jul 2026

Allison

It’s def. Outdated and in need of some major upgrades. Snells Smokey and musty.

Self

10/10

Exceptional

14 Jul 2026

Elizabeth

Everhone was very friendly and helpful and they responded quickly when we had an issue with the A/C when we first arrived. Moved to a new room and the young man who checked on the A/C even carried all of our luggage without being asked for help!! The cafe at the bar was excellent.

10/10

Exceptional

14 Jul 2026

Maurice

Great accommodations.

Family

8/10

Excellent

13 Jul 2026

Joseph

Okay

Family

6/10

Pleasant

13 Jul 2026

Noah

It was okay. For the price, it was not worth it. The bed was uncomfortable and the pillows were flat.

Partner

2/10

Poor

13 Jul 2026

Stephanie

Was very disappointed in this stay. The hotel is very poorly
Kept. It’s not well maintained or kept clean. There was random peoples hairs all over the room. Stained towels and sheets. Ac was broken in parts of hotel. Pool was very dirty and hot tub was freezing with debris everywhere. The entire place reeked of weed, and a very rude staff. Parking fees were not disclosed and we were charged $40 for two cars. Overall would not recommend

Friends_and_family Family

8/10

Excellent

12 Jul 2026

Kenise

.

2/10

Poor

12 Jul 2026

Glenny

The property is run down. They had old ac units around the property to try and keep it cool. We tried to eat at the bar but it was just too hot to stay there. The room was a little better but not by much. I adjusted the ac down to 67 but the room never cooled down. Luckily I travel with a portable fan. I also booked the club room but do not think it was worth the extra money. Overall we were only there for one night to attend a party but I still wouldn’t recommend it.

Partner

10/10

Exceptional

12 Jul 2026

Christi

Clean room & friendly staff

Self

2/10

Poor

12 Jul 2026

Elva

The ac in the room was not working in hot FLORIDA weather it’s a no for my family.

Family

2/10

Poor

12 Jul 2026

Mark

The place is dated, charge for parking is stupid 90% of the parking lot is empty this is Vegas. Staff is nice while your there. I checked out early and kept asking if I was checked out so I wasnt charged. The last day I didn't use the parking which is $25 a night I was charged for my full reservation anyways and it almost impossible to contact anyone about. Email they give on receipt doesnt work call its all Ai bs. Price was supposed to 62 a night I was charged 95 a night plus the parking 25 a night. And weekend days are 104 a night none of this was what I booked on Hotels.com. bout a 3 star hotel over charging ppl

Friends_and_family Friends

2/10

Poor

12 Jul 2026

Guy

You need to know it cost $21 to park. There was no toilet paper or holder in my room. Room was very outdated. Bathroom floor floods and becomes extremely slippery when you shower. The hot water is scolding hot! Definitely not worth the money!

Self

10/10

Exceptional

11 Jul 2026

Ketlyn

The property was very clean and well kept. Staff were friendly and efficient

Family

10/10

Exceptional

11 Jul 2026

Carlos

Clean and breakfast was great. Staff was amazing.

Partner

10/10

Exceptional

11 Jul 2026

Mary

Very good stay

Family_with_children

6/10

Pleasant

10 Jul 2026

Karen

It was ok not my first choice for that area

Self

6/10

Pleasant

10 Jul 2026

Willette Marchany

The first room we got had an old and noisy a/c unit. We couldn't sleep well given the noise. The sink in that room was dislodged from the cabinet and there was a lot of goo on it. We asked for a room with a quieter a/c unit and the front desk lady was really nice and found us a different room which had a new a/c unit and a bathroom that was in better conditions than the original, the balcony was clean too, the first one was full of dirt. So I guess some rooms are better taken care of than others, mind you, these 2 rooms where on opposite sides of the same floor. So long story short, the staff is great and attentive, the property is old and could use a remodel and more consistent maintenance. Breakfast was ok and my son enjoyed the pool, but the hot tub was oos.

Friends_and_family Family

6/10

Pleasant

09 Jul 2026

carlos

El Aire acondicionado suena demaciado, no te deja dormir. Y no entiendo porqué al hacer el CheckOut no te regresan el.deposito? Espero estos aspectos mejoren, ademas de la atención por parte del personal.de recepción.

Partner

2/10

Poor

09 Jul 2026

David

Took 2hrs to check in because of computer issues, fire alarm went off by accident at 10am had to flood downstairs, not fun

Friends_and_family Family

10/10

Exceptional

09 Jul 2026

Sharon

BEAUTIFUL

10/10

Exceptional

09 Jul 2026

Maria

The rooms were nice bed was comfy. The pool was refreshing and clean. Staff was kind and helpful. Only thing we didn't like that we have to pay for breakfast. It was 4 adults with was $20 each , or you can order food from a menu .

Family_with_children

10/10

Exceptional

09 Jul 2026

Michelle

Everything was great , especially house keeping

Family_with_children

2/10

Poor

09 Jul 2026

Victoria

When we checked in we were given keys to a filthy room that house keeping never cleaned after the last guest. Hotel roll floors had strong odor of marijuana smoke. They tried to give us a room on the same floor but we refused because of strong odor of drug use.
I requested to be moved to executive level that requires key card to unlock access to the floor from elevator. We were moved two more times during our stay due to A/C units not working in the rooms. One room the A/C flooded the room with water.
Rooms were not very clean
Hotel refused to honor food credit that I purchased. The manager finally agreed to honor my last day, but then on checkout the person working the front desk said manager would only honor $20 a day. I paid about $52 per day for food credit for two people.
I would like a full refund for this hotel stay due to what we went through on this stay. We had to move 4 times and then hotel refused to honor food credit

Family_with_children

10/10

Exceptional

08 Jul 2026

Gustavo

AC was shut down overnight

Friends_and_family Family

2/10

Poor

08 Jul 2026

Tamal

Roaches was in the room upon arrival will not recommend

Partner

10/10

Exceptional

08 Jul 2026

Magaliz

Every thing was available with no problem. Staff was always available and very helpful.

Family_with_children

10/10

Exceptional

08 Jul 2026

Larrice

The room was very clean, but freezing if that's your preference. The staff was pleasant, breakfast was pricey, the pool area was clean, but overall great place to stay

Family_with_children

10/10

Exceptional

07 Jul 2026

Lavell

The paid parking everything else was good

Self

8/10

Excellent

06 Jul 2026

Gregory

Hotel is very worn down.
Club Level not open on weekend.

Food in restaurant was very good.
Staff were helpful.

Friends_and_family Family

10/10

Exceptional

06 Jul 2026

Federico

Perfectly located for my needs, i will recommend checking the infamous shower gels, they ran out fast. Indeed I recommend going back to bar soap!

Family

10/10

Exceptional

05 Jul 2026

Nina

Great stay

10/10

Exceptional

05 Jul 2026

Josie

.

Self

10/10

Exceptional

04 Jul 2026

Kristan

Liked the room but it smelled damp.

Partner

10/10

Exceptional

01 Jul 2026

Sarah

Great hotel and atmosphere

Partner

4/10

Poor

30 Jun 2026

Jacob

The lady who checked us in was flustered by a customer that I guess was two ahead of me. She didn't have any time for my concerns about the breakfast I had bought for the trip. She was more in a hurry to talk to the other lady worker about the customer that flustered her.

4/10

Poor

30 Jun 2026

Lianna

Mold in shower and room. I booked a room with a balcony, and the room i got had no balcony. I went to the front desk and they were not helpful or concerned with keeping my reservation. Lobby smelt like smoke. Outside doors doesnt lock. Fridge was barely cold. I wouldnt ever stay here again.

Partner

4/10

Poor

29 Jun 2026

Jayne

There was a dirty napkin between the duvet and sheets. The AC was not working, we sweated all night, and a big yellow stain on the other queen bed duvet.
They are supposed to comp our breakfast but my receipt showed it was charged instead of credited.
I love staying with Sheraton hotels. However this is very disappointing.
Thank you.
Jayne Medina

Friends_and_family Family

2/10

Poor

28 Jun 2026

Tracey

I read other reviews and chose to stay here. That was a big mistake. My room was okay. The bathroom appeared clean but immediately upon walking in, jt had a strong odor of like vomit mixed with alcohol. The toilet wouldn’t flush well either. Hair in the bath tub. The parking is also charged extra for around $20 and the front desk doesn’t tell you that you need the card to go both in and out. Most parking garages you just need it to go in.

After checking out and going to my car, I got stuck in the parking lot, so I called and asked the front desk. First call, she hangs up the phone on me. Second call, she gave me a bad attitude over the phone and in a condescending voice told me that I should have known to push the red help button. First of all, there is no physical red button. The button she is referring to is a small icon that says “help” in red at the lower corner of a small screen. And then she hung up without even a bye. Not the experience I would expect of a hotel.

Self

2/10

Poor

28 Jun 2026

Miranda

Run. Anywhere else. I’m not sure the hotel has ever heard of air conditioning. The lobby is almost as warm as outside. Despite checking in almost 2 hours late, our room wasn’t ready. The room they gave us? Wasn’t cleaned at all. Women’s undergarments laying on the bedroom floor, no bedding for the pull-out couch, palmetto bugs in the sliding door tracks, mold and dirt in the bathroom, and no remote for one of the bedrooms. And then, between the suite we had and the room they gave us as an attempted comp (for a non-working AC), 2 of the 4 units actually cooled, not including the “free” room. But, since we were in so late and then out so early, we dealt with it and just slept…less clothed. Even after reporting both when we had time (we were in for a sports tournament, had very little time to actually be at the hotel and less time to deal with moving rooms), there was absolutely no remedy or resolution they would approve since we slept there. Yet another Marriott run hotel that cares about nothing other than getting and keeping their money. And honestly, as a former Marriott employee, I should have known better than to stay at one. But sometimes convenience beats price. Next time, it won’t. Oh by the way, no mention ahead of time that the restaurant on site is closed to be renovated. And the bar has like 4 entrees on the menu.

The only good thing was the lobby door opened every time you walked toward it and they have TVs with the games on, so there’s that I guess.

Pitiful.

Family_with_children

8/10

Excellent

27 Jun 2026

Mary

Friendly staff, clean establishment.

Self

10/10

Exceptional

26 Jun 2026

Alexis

I had a great one‑night stay. The bed was incredibly comfy, and the crisp sheets made it easy to unwind. Even with a few kids around, the pool area was vibrant and enjoyable. I’ve already booked another staycation because the experience was that good.

My check in was also amazing and quick!

8/10

Excellent

25 Jun 2026

Charlene

Only complaint is the poor a/c in the lobby bar are area other than that good for our overnight stay

Partner

10/10

Exceptional

25 Jun 2026

Devron

Great stay. 30 to 40 minutes from everything, shopping, beaches and parks. Amazing!

10/10

Exceptional

24 Jun 2026

Kerry

We were only here for one night, but it was absolutely wonderful! Very happy with the whole experience and will definitely return! I did read some reviews before booking and was concerned, but my concern was completely unnecessary. The whole experience was wonderful.

Partner

10/10

Exceptional

24 Jun 2026

ASHLEY

Great stay, Josh was amazing as a front desk attendant! Very kind and respectful!
When it came to checkout another attendant was more concerned about what he was doing versus attending to me and left out important details of checking out, which lead to pay the parking permit 2x then he didn’t answer the front desk call when I tried to reach out. He was the reason I gave it 4 stars. Other then that it would’ve been 5

Friends_and_family Family

8/10

Excellent

24 Jun 2026

Laura

Great but a/c very noisy. Staff very helpful. Unfortunately not many of restaurants on site were open.

Self

10/10

Exceptional

24 Jun 2026

Giovanni

Overall good experience hotel is on the older side but pretty well maintained. The main atrium area is gorgeous especially at night. I would just avoid eating here as a number of the places were closed. Staff was helpful I had an issue with my room being 81* when I walked in I called front desk and maintained was super responsive and helpful and was able to switch me to another room. Love the small touches like the vending machine with tons of supplies and the free sun screen pump before going into the pool area. Only negative is parking shouldn’t be so expensive when the parking lot looks like that and it was empty

Friends_and_family Friends

2/10

Poor

24 Jun 2026

NDINA MAXWELL

Sheraton is a brand and I expect a brand to deliver on its mission statement. When we pay for a brand we expect service proportionate to the brand promise. I experienced mediocrity throughout my stay at this hotel and decided to leave earlier than planned. The hotel is poorly staffed and maintained. House keeping goes about its business nonchalantly to the point that requesting for fresh towels felt like a tooth pulling exercise. Room Service is non existent. You call the number for Guest Services and you are routed around multiple times before you are directed to voice mail. I am still waiting for a call back (several days later). I felt sorry for the poor chap at the Reception who was juggling phone calls (about houses keeping, guest services, maintenance issues et cetera) and trying to check in guests at the same time. I am not coming back to this place.

Family_with_children

10/10

Exceptional

24 Jun 2026

Mark

Staff were nice and personable. Recent renovation so room was great. Large but nice property.

Self

4/10

Poor

22 Jun 2026

Robert

V

6/10

Pleasant

22 Jun 2026

Pedro

.

Self

6/10

Pleasant

22 Jun 2026

Not Provided

The facility charges per parking and the manager was not nice. I would not recommend going there. they charge for everything

Partner

4/10

Poor

22 Jun 2026

Jamie

Hottest hotel room ever. Hotel restaurant food quality and taste left a lot of room for improvement.Many other hotel options in Orlando.

Partner

10/10

Exceptional

22 Jun 2026

Ziaa

Clean, friendly, and

8/10

Excellent

22 Jun 2026

Antoinette

The staff was friendly and check in process was very quick and easy. The atrium is just as beautiful as it appears in the pictures. The buffet breakfast has lots of options or you can choose from a full menu. Deborah the bartender was amazing! Very knowledgeable, and makes a well balanced drink with a good pour. We stayed in a double queen room, which was spacious enough for a family of four. There was an issue with the air conditioner, the temperature in the room wouldn't go below 73 degrees. We switched rooms and still had the same issue. The pool is not heated, and the jets were not working on the hot tub. Overall this was a good value for the price. You are away from the traffic of the theme parks. Orlando and Winter Park is about a 20-30 minute drive.

Friends_and_family Friends

8/10

Excellent

22 Jun 2026

Yheinny

Property is in a great location with stores and restaurants all around. I love the layout of the room. You can hear everything in the next room! Clean, for the most part. They should change the carpet. Customer service was nice.

Partner

8/10

Excellent

22 Jun 2026

Donald

The beds are horrible! So hard it was impossible to get comfortable and was awake most of the night.

Partner

8/10

Excellent

21 Jun 2026

Renuka

The room was good.

Family

10/10

Exceptional

18 Jun 2026

Keevin

Excellent visit, staff was polite, accommodating everyone was clean. I will definitely stay again.

Friends_and_family Friends

10/10

Exceptional

17 Jun 2026

Teresa

Seem to be having AC problems on 3rd
Floor

10/10

Exceptional

16 Jun 2026

Stanislav Michael

All good

4/10

Poor

16 Jun 2026

Aquila

Air conditioner was extremely loud. Deadbolt did not lock. No microwave

Self

10/10

Exceptional

16 Jun 2026

Stephanie

The only problem I’ve had was being charged the incorrect amount at link cafe but they fixed it when I pointed it out. Keep an eye on your actual incidentals, otherwise it’s fantastic.

Self

6/10

Pleasant

15 Jun 2026

Celena

Everything was good. Melinda the bartender was so homie, welcoming and friendly. She made the stay wonderful. They lost stars with me due to my last day and my ac stopped working. The maintenance worker came and didn’t even care to fix it and tried to act like I didn’t know what I was speaking on. I spoke with management who offered me extra points but it didn’t change the fact I got dressed and ready in a hot room and left sweaty.

Family_with_children

2/10

Poor

14 Jun 2026

Jala

N

Family

10/10

Exceptional

14 Jun 2026

Joel

Great

Family_with_children

6/10

Pleasant

14 Jun 2026

Melissa

The air conditioner was loud, the iron was old and kept leaking out water, the remote wouldn’t work decent unless you turned it up to at least 55. The telephone didn’t work for me to call the front desk, I had to go into another room that room service was cleaning to call front desk.

Family_with_children

6/10

Pleasant

14 Jun 2026

Yanssel

It needs maintenance.

10/10

Exceptional

14 Jun 2026

Brianna

Everything was great

Family_with_children

10/10

Exceptional

13 Jun 2026

Chris

The price was certainly right. All the staff was courteous and respectful. Room was a typical room with 2 queens. Cleaned every day. Nice bar area. They do charge for overnight parking. When I need to stay in the area again I will definitely stay here vs others nearby. Highly recommend.

Self

8/10

Excellent

11 Jun 2026

Jonathan

Great customer service from the front desk!

10/10

Exceptional

10 Jun 2026

Lisa

Excellent Service

Self

10/10

Exceptional

09 Jun 2026

Marc

Great location. Near interstate to allow for east travel BUT very quiet. Staff are amazing. As is food in all venues. Have stayed all over town as we visit frequently and have decided this will be our future home base.

Partner

4/10

Poor

08 Jun 2026

Isaac

The bathroom door glass was stained. Discusting. the A/C unit made so much noise

Partner

10/10

Exceptional

08 Jun 2026

DEANDRIA

This hotel was everything I expected. The rooms are spacious and clean. Housekeeping was there every day. The bathroom was a nice size, IF you like hot water when showering you will be a happy camper. I enjoyed the stay. The hallways were quiet and the hotel actually smelled good. The food I didn't have but there were options. The pool looked amazing my time ran out so I wasn't able to get to the pool as planned. I was able to get to the bar and have a drink the bar tender Blaine was an attentive server, and my drink was so good. I will return. Oh yeah there is a 20.00 daily parking charge so bring extra funds for that.

Self

10/10

Exceptional

07 Jun 2026

Brad

Great staff! Neat hotel

Self

10/10

Exceptional

07 Jun 2026

Travis

Good for the price

Friends

6/10

Pleasant

07 Jun 2026

David

Staff were great. Club level was down. Room was cleaned, but fixtures were worn, tiles were chipped and broken, a/c unit was loud and clunky. Mostly just general disrepair.

Self

10/10

Exceptional

06 Jun 2026

Maria

execelente hotel , buen trato y buena limpieza, recomendable

10/10

Exceptional

06 Jun 2026

Ralph

.

Self

10/10

Exceptional

06 Jun 2026

Mcgriff

Very nice and affordable

Family_with_children

10/10

Exceptional

05 Jun 2026

Yadier Armando

Muy bien lugar la verdad.

8/10

Excellent

04 Jun 2026

Caitlyn

Hotel was very clean and staff was incredibly helpful and nice.

Friends_and_family Family

8/10

Excellent

03 Jun 2026

robert

Our stay was great as always. This room had a very loud air conditioner however we were so exaughsted it didnt bother us enough to complain.

Partner

10/10

Exceptional

02 Jun 2026

Gabriela

Great location at a good rate!

Self

2/10

Poor

02 Jun 2026

RAGNAR

No good sevice

Family_with_children

4/10

Poor

02 Jun 2026

Rayner Yordan

.

Self

10/10

Exceptional

01 Jun 2026

Stephanina

Nice clean place, good location. The restaurant and bar were good. And staff was very friendly. I would recommend this hotel and we will def stay here again.

Partner

10/10

Exceptional

31 May 2026

Amy

Good

4/10

Poor

31 May 2026

yuderkis

La habitación está grande y cómoda pero la puerta del balcón no cerraba el seguro estaba roto , en el baño 🛁 el shower tenia unas lozas manchadas de óxido, creo que necesita una pequeña reparación para esta cadena de hoteles que son buen buenos.. .

Family_with_children

10/10

Exceptional

31 May 2026

Brandan

Sean was an absolute delight really enjoyed our stay

Partner

2/10

Poor

31 May 2026

Joshua

Had to move because the first room smelt of sick, the second room the AC was broken and we had major leak from the bathroom faucet which causes the bathroom to partially flood, needless to say a stressful night with barely any sleep

Partner

4/10

Poor

30 May 2026

Andrea

My room smelled so badly of dog that I spent the 4 hrs there sneezing and coughing, then was charged 21.50 to park. Never again

Friends

8/10

Excellent

30 May 2026

Tauney

My main issue was the doors that are supposed to open with key cards only were unlocked allowing anyone access to the building.

Friends

2/10

Poor

29 May 2026

Michala

The room was covered in hair the door on the shower and to the balcony were EXTREMELY hard to open. The shower drained poorly to a point only one person could shower at a time having to wait an hour or more for the shower to drain.

Partner

10/10

Exceptional

29 May 2026

Lillian

Loved it

Partner

6/10

Pleasant

28 May 2026

Armelle

The hotel is nice and clean, but somehow I was given the key to a room that was already occupied. They said it was not showing up as occupied in their system, but the bed was not made, dirty towels in the bathroom, pocket change on night stand, iron still plugged into the wall. I knew something was off when my key couldn't acces the floor my room was on, when I went to front desk the women working couldn't figure out why. I manage to get up there, while someone else was going up. When I entered the room, I was taken back. Called guests service the guy who helped was apologetic, changed my room and gave breakfast voucher. Unfortunately these vouchers only allow you one basic breakfast everything else on the menu you have to pay for, so if you want an omelet forget it, smh. I enjoyed the location, I will give them another try. Just be sure to confirm your room is empty 😂 when they give you the key. Overall it was a nice stay.

Partner

10/10

Exceptional

27 May 2026

Kathy

The room was decorated nicely if plainly, but it was clean and the staff very helpful. The pool area was well maintained.

Self