Name: Embassy Suites by Hilton Orlando North
Address: 225 Shorecrest Drive, Altamonte Springs, 32701, US

10/10

Exceptional

21 Jul 2026

minora

Clean and nice staff

Family_with_children

10/10

Exceptional

21 Jul 2026

Steven

Great spot for family excellent breakfast

Family_with_children

8/10

Excellent

18 Jul 2026

Isaac

Rooms were clean, property could use a refresh. Would stay again.

10/10

Exceptional

16 Jul 2026

Rachel

Love the location near the mall and shops.

Partner

10/10

Exceptional

13 Jul 2026

Toccara

I loved that our room was clean and it smelled clean when we walked in. The staff was great, friendly and super helpful. The chef that cooked our omelettes to order was fast, friendly, efficient and entertaining. Definitely a great guy who deserves a raise! Our whole stay was great from start to finish. The only complaint I would have is the pool area, there was so much chlorine chemicals in the closed in pool area that my eyes started burning and I wasn't in the water. I was only sitting in the waiting area watching my daughter play in the pool. For this reason. we didn't stay in the pool area long. Other than that, my stay here was great. :-)

Family_with_children

10/10

Exceptional

12 Jul 2026

Kenric

Great customer service. Quiet and clean rooms. Nice location

Partner

10/10

Exceptional

11 Jul 2026

Kemar

Very good

2/10

Poor

05 Jul 2026

Dialys

Property looks nothing like the pictures , very old hotel , rooms could use serious upgrades . Breakfast very low quality . Location is good, many eating options within walking distance .

Friends

2/10

Poor

04 Jul 2026

Robert

I had 2 tvs in the suite, and both worked poorly. When leaving to get something to eat i asked the front dest to have someone to please take a look at the tvs and the air in the bedroom was also coming out, was far less then cool.
When i got back i asked the front desk how come there was nothing to help the guest with programming. They then handed me a list of all stations. Got back to the room and air worked fine, but the tvs had the same issues. The remotes were moved so they did examined them. I called down to the front desk and said they were still bad. They sent a repair man who handed me a new remote and it will work both tvs. It did not help.. i left a 7.30 the next morning and will not go back..

Self

10/10

Exceptional

03 Jul 2026

Sloan Dunnagan

A perfect 4 star hotel - bright, clean, quiet, helpful staff, good free breakfast!

10/10

Exceptional

01 Jul 2026

Chrisette

This is my go to hotel in Orlando. Love where it’s located. Stafford Road accommodating when we arrived early this is my second time staying here and will definitely be going back when I visit Orlando.

Family

10/10

Exceptional

30 Jun 2026

Shanna

This hotel was very clean. Staff was so nice. Loved that we had breakfast every morning.

Could have more towels for the pool but not the end of the world.

Would 10/10 recommend. Would love to stay here again. My family truly loves staying here.

Friends_and_family Family

10/10

Exceptional

29 Jun 2026

Alison

We reserved two suites. The staff was kind and helpful, rooms were nice, and the beds were really comfortable. Breakfast was included 6:30am-9:30am, however the self serve food (eggs and hash browns) were usually gone before 9am but the cook, who was making the special orders, had a great attitude and was working hard to keep the line moving. We were disappointed that there was not extra coffee available after breakfast was served.

10/10

Exceptional

29 Jun 2026

April

It was great, check in was easy

Partner

10/10

Exceptional

28 Jun 2026

Monica

100 percent satisfied!

Partner

10/10

Exceptional

27 Jun 2026

Caprice

Always a wonderful Sleep Experience and beautiful environment.

Friends_and_family Family

10/10

Exceptional

27 Jun 2026

Kederic

Check in was fast and I had no problems the rooms where clean and smelted fresh

Pet

2/10

Poor

26 Jun 2026

Danielle

The rooms were dirty the first one smelled like mold, the second room had no ac, it was broken! The third room was fine. Nothing to brag about but it had ac and smelled clean. The pool was an indoor pool, which we were excited about but the chlorine level was so high it burned your eyes just being in the room. One of my kids coughed the entire time. So we couldn’t even use the amenities. Breakfast was decent . The staff at night were nice but the day staff were rude, and incompetent. We would never stay there again!!

Family_with_children

10/10

Exceptional

26 Jun 2026

Daniel

considering all the traffic in this area, Embassy suites holds w
onto its standards. breakfast was excellent. Staff was attentive and friendly room was clean fair value. there's a little convenience store there which was very convenient and there's a nice restaurant in that serves good food if you don't feel like going out.

Family

8/10

Excellent

26 Jun 2026

Virginia

Front desk agent was more interested/distracted by phone during check in. Had to ask where room was, Handed keys & parking pass while looking down at phone on the desk. Was not helpful. Pulled up to the hotel with blaring music from motorcycle by front doors and lots of people loitering around, Hotel had a “ghetto” feel upon arriving,

10/10

Exceptional

23 Jun 2026

Patricia

We appreciate the staff members who are working there. Breakfast is great and the rooms are very clean and our space was quiet.

10/10

Exceptional

17 Jun 2026

Bryan

Everything was great from check in to check out. Great service!

10/10

Exceptional

16 Jun 2026

dwayne

Everything

Family_with_children

10/10

Exceptional

15 Jun 2026

Peter

Check in was a breeze. The included breakfast was top notch! You get greeted by this guy making omelets to order by a big ole “Goodmorning sir and how are you today?” Make sure you answer him or you may not get your omelet, lol! The onsite restaurant was terrific with great food and drinks! I can’t say enough about the staff. My new go to Hotel!

Friends_and_family Family

10/10

Exceptional

15 Jun 2026

Jaime

I purposely seek out Embassy Suites to stay at because of the spacious rooms and amenities. Also the omelet station! It’s the best way to start the day!

Self

10/10

Exceptional

14 Jun 2026

clara

The hotel was very clean and well kept and maintained definitely would recommend anyone to stay here from the staff to elegance the hotel itself.

Family_with_children

6/10

Pleasant

14 Jun 2026

Mark

The lay out of this hotel is interesting and nice except when the noise level is high in the middle common area....this was the case when we stayed on the 6th floor even...alot of youth teams staying there and not all were supervised and by 11pm there was still alot of yelling. That and a loud argument which went on for half hour at 1am in our hall way made for short sleep. Breakfast was excellent and room was clean. AC was super efficient and quiet!

Partner

10/10

Exceptional

13 Jun 2026

Oscar

My wife and I stay here anytime we’re in the Orlando area . It’s a great location with many places to eat and shop and the restaurant in the property itself is excellent!! Love this place!!

Partner

10/10

Exceptional

08 Jun 2026

ROB

Clean, comfortable room! Loved the stay! Breakfast was awesome with omelet made the way you want it! Would stay here all the time!

Partner

10/10

Exceptional

06 Jun 2026

John

The omelet station at breakfast. Cool was awesome

Partner

2/10

Poor

05 Jun 2026

desirae

A hotel reservation was made online by me, her mother, on 5/31/2026 for my daughter, Desirae' T. Regrettably, when she arrived at the desk of The Embassy Suites hotel on the same day of the booking, she was unable to check in because she did not possess a physical card for incidentals, despite having the necessary booking confirmation. Following this incident, I promptly reached out to Expedia to request a cancellation and refund. After 2 days of waiting without any updates regarding the status, I contacted the GM of the Embassy hotel, who confirmed that the reservation had indeed been canceled & that my refund would be processed through Expedia. Unfortunately, the process has been quite prolonged & I have yet to see any refund reflected in my account. My grievance lies not with the Embassy Suites, but rather with Expedia itself. I am left uncertain if I have been scammed or not. After numerous emails & calls to Expedia in an effort to retrieve my funds, I found it necessary to involve the BBB & VISA to dispute all charges.

10/10

Exceptional

03 Jun 2026

Edwin Alberto

Between the omelette station for breakfast and the cocktail hour,(included with the price of the room) something that I haven’t experience at any location I’ve stayed at, excellent.

Partner

8/10

Excellent

31 May 2026

Caren A

The breakfast was great, a lot to choose from.

Friends

2/10

Poor

27 May 2026

Tara

I did not get to say because I had stomach flu. I tried to cancel my room. I’m not really sure why it did not get canceled and I have filed for a refund through the insurance of Hotels.com with no response so far overall disappointed in both the hotel and Hotels.com.

Self

6/10

Pleasant

25 May 2026

Alexis

Just okay, felt dirty not worth it

Partner

10/10

Exceptional

24 May 2026

Luis

We frequent this location as it is close to our home and love doing, staycations to get away from the norm. The inside pool and jacuzzi are always a treat and the complimentary snacks and drinks at happy hour are very enjoyable. The cook to order breakfast hits the spot as well as the breakfast selections to choose from. Having an adult drink at the in-house restaurant is very pleasant and the staff is always welcoming. We will continue to come here and enjoy everything Embassy has to offer. Clean rooms and great staff make it an easy decision.

Friends_and_family Family

10/10

Exceptional

24 May 2026

Jean-Richard

Beautiful Property

Partner

10/10

Exceptional

19 May 2026

Isabel

Wod

Self

10/10

Exceptional

17 May 2026

Donnesia

Clean room and staff was great

Self

10/10

Exceptional

14 May 2026

Barbara

Great

Partner

10/10

Exceptional

11 May 2026

PATRICIA

Staff, breakfast was good, room was clean

Family

10/10

Exceptional

10 May 2026

Dawn

The staff was extremely pleasant. The rooms were quiet and very clean. The beds were very comfortable. The free continental breakfast was amazing, especially the omlete station. The common areas are beautiful. The lake in front of the hotel has a wonderful walkway and park area. I only have one suggestion, upgrade the paper goods ( tissues, toilet paper and napkins). Everything else is high quality.

Partner

6/10

Pleasant

04 May 2026

Morah

Everything was great and just as described. Except I couldn’t get more than lukewarm water out of the shower and the pillows are not made for side sleepers.

Family_with_children

10/10

Exceptional

02 May 2026

Kevon

The hotel was very lovely

Family_with_children

8/10

Excellent

29 Apr 2026

Lydia

Excellent

8/10

Excellent

28 Apr 2026

Angela

Breakfast was ok, but I really enjoyed the omelette I got. Parking was a bit tight at first but not bad once I moved after check-in to a different entrance closer to our room. I didn't like how so many walkways were blocked or sectioned off. Also, there was a lot of teens running around, being loud and rowdy, without adult supervision.

Friends_and_family Family

8/10

Excellent

28 Apr 2026

Samson

Good parking space

8/10

Excellent

27 Apr 2026

Lindsey

Room was large, dated rooms, but clean.

Friends_and_family Friends

10/10

Exceptional

25 Apr 2026

Rosa

Room was clean, staff friendly and helpful. Breakfast was great. Only issue was there were no available luggage carts.

Family_with_children

10/10

Exceptional

20 Apr 2026

Patricia

The staff were great. Rooms were very clean and I felt comfortable and safe.

Family_with_children

2/10

Poor

19 Apr 2026

BRUCE

Do not book this hotel! Our room, 620, had broken concrete with exposed rebar! The toilet did not work! The TV did not work, maintenance replaced the TV, and also the maintenance employee was unable to make it work. Entire building is in disrepair. The pool was dirty and equipment is rusty. Breakfast is another matter! Suggest anywhere else

Partner

10/10

Exceptional

19 Apr 2026

Sergio

I liked the inside view and the breakfast

Family_with_children

10/10

Exceptional

19 Apr 2026

Jeff

Excellent

10/10

Exceptional

18 Apr 2026

Sharvella

The hotel is beautiful. The staff was very friendly and addressed any mimor concerns immediately. The room was clean, comfy and quiet. Parking was easy. The hotel offers free breakfast. It's convenient to many stores. The mall is a few blocks down (for my shopper's). There's a restaurant on site (short stay, didn't get to try it, but would have). There are many restaurants and big box stores nearby (less than 5 miles). MCO is 35-40 minutes away (depending on traffic. Based on weekday afternoon, early morning weekend). Addition Financial Arena is about 35-45 minutes away (depending on traffic). Please dont leave without viewing \"Cranes Roost Park\". Walking, jogging route within a few feet of the hotels main entrance. The area felt/was safe, late night and early morning. Overall, it was a great stay. I'd definitely recommend.

Self

10/10

Exceptional

18 Apr 2026

Christina

Beautiful room, amenities were nice and breakfast was delicious.

Business

10/10

Exceptional

16 Apr 2026

Karen

Breakfast was so nice Made to order omelettes sausage pancakes scrambled eggs fruit toast bagels All for free
Pool is indoors with hot tub and was so relaxing
Staff all so very professional and helpful.

Business

10/10

Exceptional

15 Apr 2026

Jessica

The stay was 😃 breakfast sucked but other then that my son had a best birthday ever.
Thanks Hilton

Family_with_children

8/10

Excellent

13 Apr 2026

Juan

One of the few hotels that serve fresh cooked breakfast

Family_with_children

10/10

Exceptional

12 Apr 2026

Charles

Very impressed overall with the property and staff.

Family_with_children

6/10

Pleasant

12 Apr 2026

Eileen

Breakfast was good. The line for omelets and bacon was too long to wait for it. The room was outdated, especially the bathroom. It was, however, quiet and parking was good and well lit. The Happy Hour bar was very limited, both in drinks and snacks. The stay was definitely not up to Embassy standard.

Partner

4/10

Poor

12 Apr 2026

Kevin

Breakfast food quality was poor! Property is old and a bit worn. Rooms are dark, bad lighting and dated design.

Partner

10/10

Exceptional

06 Apr 2026

Deborah

Hot tub had too much chlorine and was burning our eyes. Breakfast wasn't great. Food and staff were nice.

6/10

Pleasant

05 Apr 2026

Rita

I really appreciate the early check in and late checkout which counts for A LOT. However, the front desk rarely answered the phone. No one advised us at check in that housekeeping services needed to be requested every day. They weren’t automatic. Throwback to covid for sure. I upped our stars from 2 in the fall to 3 due to the checkin/out generosity. That did not happen last time. Also, fortunately someone texted me which gave me a line of communication so I didn’t have to 100% rely on someone answering the phone

Friends_and_family Family

10/10

Exceptional

05 Apr 2026

Brandon

Great experience and prime location next to some goid eats. With an indooe pool there is always a plan b. Hotel is a bit further away from the parks but generallt less crowded which was a big plus for me!

Family_with_children

10/10

Exceptional

05 Apr 2026

David J

Super excellent

Family_with_children

10/10

Exceptional

03 Apr 2026

MaVentha

Such a pleasure to stay @ a hotel where the positive reviews are indeed appropriately earned!
Front desk staff (Seriana) took my luggage up to my room, as l was not feeling good!.
Great accommodations, clean, quiet, during sleeping hours!
I would definitely return!

Self

10/10

Exceptional

02 Apr 2026

Jennifer

Friendly

10/10

Exceptional

29 Mar 2026

Kyle

Breakfast was fresh and nice.

Family_with_children

10/10

Exceptional

27 Mar 2026

Peggy

Staff was friendly and very helpful

Partner

10/10

Exceptional

27 Mar 2026

Horace

Always an enjoyable stay.
One thing i would ask is there be an attendant to care for pool in the later hours. No Fresh towels and wet towels need to be picked up.

2/10

Poor

22 Mar 2026

Mark

They was not ready for the people that stayed there. The hotel was full and the staff was overwhelmed.

Friends_and_family Family

8/10

Excellent

21 Mar 2026

Kaitlin

Pros: clean, room was spacious, free 2 alcoholic cocktails at 530pm with bar snacks, free breakfast, indoor pool with hot tub, area has lots of things to do within walking distance. Beautiful atrium.

Cons: Breakfast was chaotic and food was subpar. Pancakes rubbery, omelet station was nice but line was very long, I’d say it’s decent but was advertised online as “rare to find” so I set my expectations high. Honestly though, it was okay but I’ve had better free breakfast. No waffle station. Indoor pool was cool, nice water temp, hot tub actually hot…but the chlorine burned your eyes horribly the moment you walked in, with no good ventilation I was struggling staying in there. A salt water system would be much better for the indoor setting. Beds were average (little firm), I really wish they had at least queen sized beds though! Im small and husband average size and it was hard to sleep with no space on a full sized mattress.

Friends_and_family Family

10/10

Exceptional

20 Mar 2026

Donald

Very clean and nice hotel. Breakfast made to order omelets was superb!

10/10

Exceptional

19 Mar 2026

Grace

It was perfect! Staff were so kind

Partner

8/10

Excellent

17 Mar 2026

Lori

Always enjoy a stay at Embassy, rooms are nice size and clean. I wasn’t to happy with the wedge salad from the stack house, on the lunch menu they don’t say the used steakum like meat, I wouldn’t have added the steak had I known. Breakfast was great.

Business Self

10/10

Exceptional

16 Mar 2026

Chrisette

I had a wonderful stay at this Embassy Suites in Orlando. I honestly didn’t expect it to be as beautiful and updated as it was—everything looked modern, clean, and smelled fresh from the moment I walked in.

The atmosphere was fantastic, especially the outdoor spaces. There are so many great areas to relax or gather with friends and family, which made the experience even more enjoyable. The on-site restaurant was also a great addition and added to the overall convenience and comfort of the stay.

What truly stood out, though, was the exceptional staff. I accidentally left my sneakers in the room after checkout, and when I returned about six hours later, the team was incredibly helpful. They went above and beyond to assist me and even allowed me to go back and retrieve them. That level of service really made an impression.

Overall, this was a pleasant and memorable stay. I would definitely return and highly recommend this location to others!

Family

10/10

Exceptional

16 Mar 2026

Abigail

Excelente limpio y acogedor si volvemos y el desayuno riquísimo

10/10

Exceptional

15 Mar 2026

Martina

Perfect place

Family_with_children

6/10

Pleasant

12 Mar 2026

Alberto

The first night A/C did not work, room temp was 76 in that room - I was moved to another room where the bathroom ceiling leak over night. It was fixed while I was out. Customer rep in front desks were nice and worked things out. Maintenance tech was effective and responsible. The hotel is aging - that’s undertandable. However they can do better is making sure rooms are ready for stay. The breakfast is the best part. The cooks doing omelets are gracious, friendly, and eggs are well cooked. the ladies in the service around breakfast area are very efficient and friendly.

Self

10/10

Exceptional

10 Mar 2026

Zabeeda

Clean, staff friendly.

Family_with_children

6/10

Pleasant

05 Mar 2026

Jennifer

The property needs updating.

Family

8/10

Excellent

03 Mar 2026

Glenford

Hotel was old and the room very dampppie -smells
For from the pictures on line.

6/10

Pleasant

02 Mar 2026

Leonard

Clean room however no cups for bathroom no Kleenex for bathroom no one would answer the front desk phone

10/10

Exceptional

02 Mar 2026

Nancy

Nice room! Great pool& Hot tub. Best breakfast!

2/10

Poor

01 Mar 2026

Sarah

We paid extra for early check in, late check out, and a resort credit and none of it was honored. There were roaches in the bathroom.

Partner

8/10

Excellent

28 Feb 2026

Benjamin

The food was fantastic!

10/10

Exceptional

27 Feb 2026

Roger

Room was clean. The staff was very nice. Had a great breakfast.

Partner

2/10

Poor

26 Feb 2026

karina

The room smell like dog, pee and feet.
Too expensive for the quality of the room.

4/10

Poor

24 Feb 2026

Nicholas Stephen

There were ants all over our bathroom. Found some later on nightstand and then in BED. Moved after two days to different room. This property is old and you can tell they painted over everything thick. The fire alarm went off at 2AM on our last day. Yikes Hilton definitely not worth the price of admission.

Partner

10/10

Exceptional

23 Feb 2026

Robin

Always comfy. So convenient.

Self

10/10

Exceptional

23 Feb 2026

Isis

Excellent, like the Embassy used to be.
Spacious and very clean room. Outstanding service throughout our stay. The location is unbeatable — right across from Cranes Roost Park. I loved walking around the lake, enjoying the park, and even seeing wildlife around the area. It truly made the experience special. The margaritas were the best I’ve had, paired with delicious complimentary appetizers — something I’ve never experienced at any other Embassy. And to top it off, the margaritas are included at no extra cost.

Family

10/10

Exceptional

23 Feb 2026

Isis

Excellent, like the Embassy used to be.
Spacious and very clean room. Outstanding service throughout our stay. The location is unbeatable — right across from Cranes Roost Park. I loved walking around the lake, enjoying the park, and even seeing wildlife around the area. It truly made the experience special. The margaritas were the best I’ve had, paired with delicious complimentary appetizers — something I’ve never experienced at any other Embassy. And to top it off, the margaritas are included at no extra cost.

Pet

10/10

Exceptional

22 Feb 2026

christopher

Vsry clean and phenomenal. Really great breakfast

8/10

Excellent

21 Feb 2026

Marlon

I have been to different Hilton hotels and I usually use IHG hotel. This Hilton Hotel is good, different interior, the location is good the park is nice and if you want to avoid the Disney traffic. I think the the highlight is the omelet station. I suggest to improve the gym equipment and the overall lighting

Family_with_children

10/10

Exceptional

19 Feb 2026

Eric C

Great place and breakfast

Pet

8/10

Excellent

19 Feb 2026

GENEICE

Breakfast

4/10

Poor

18 Feb 2026

Joseph

Service was horrible we had a hole in the bathroom ceiling i have pics The restraunt on site we was seated took 30 min to get asked what we wanted to drink amd another 20 min to get the drinks and another e
30 min for food. Worst service ever. The front desk acted like they was annoyed when we asked for something

Partner

2/10

Poor

17 Feb 2026

Terry

The room was dirty..the bathroom ceiling was falling down and covered in mold..and our room had ants all over the counters.and the refrigerator was not getting cold and leaked water all over our food that was in there.

Friends_and_family Family

6/10

Pleasant

17 Feb 2026

LaToyia

The lobby and dining areas are beautiful, and the staff was very friendly and welcoming. However, the bathroom could benefit from better ventilation, as the room tended to feel stuffy and humid.

Family_with_children

8/10

Excellent

16 Feb 2026

Tracy M

The rooms could use some updating, however it was clean

Leisure Family